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| ==Controversy== | ==Controversy== | ||
| Bloomex has been criticized by several ] including the ],<ref name="ripoff"></ref> Canadian bargain hunting website Red Flag Deals,<ref name="redflag"></ref> the ]'s Ellen Roseman<ref name="thestar"></ref> and the ].<ref name="BBB Rating"></ref> Bloomex is criticized by these groups for poor service, poor quality flowers, late deliveries, and refusal to answer emails, correct problems, or provide refunds.<ref name="ripoff"></ref><ref name="redflag"></ref><ref name="thestar"></ref><ref name="BBB Rating"></ref> | |||
| ⚫ | The Canadian ]<ref name="BBB Rating"></ref> gave Bloomex its lowest possible rating, an "F", due to Bloomex refusal to accept any further complaints through the BBB. | ||
| Roseman has been chronicling complaints against Bloomex since 2007 and worked with the company's PR agent for a short time to try to resolve problems.<ref></ref> Roseman's best advice now is " instead of pursuing for a refund, which will just frustrate you, call your credit card issuer. It’s easy to get a chargeback when you can show you paid for services that were not rendered."<ref></ref> | |||
| ⚫ | The Canadian ]<ref name="BBB Rating"></ref> gave Bloomex its lowest possible rating, an "F", due to |
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| ==References== | ==References== | ||
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Bloomex is a national Canadian floral company, offering various floral and gift arrangements throughout Canada and the U.S. via its online computerized system.The Bloomex website acts as a storefront allowing consumers worldwide to place orders online themselves, chat with a live agent or place orders through a 1-800 number.
Bloomex has same day delivery to almost any location in Canada, and orders can be placed 24 hours a day. Bloomex provides fresh cut flowers through its network of growers, and company owned facilities. 87% of orders are done directly at company owned warehouses located in major metropolitan areas such as Toronto, Montreal, Halifax, Winnipeg, Calgary, Ottawa and Vancouver, and shipped out to recipients.
Bloomex has 2 divisions, Flowers Wholesale which offers flowers in bulk to the general population and Bloomex Wedding Flowers, where they have wedding consultants to help with wedding flower selections. Bloomex can deliver to almost 97% of the Canadian population. Bloomex is a supporter of the Canadian Cancer Society, where 10% of the proceeds of their Give Hope Collection is donated for cancer research.
The Bloomex head office is located in Ottawa, Ontario. It is a privately held company.
Controversy
The Canadian Better Business Bureau gave Bloomex its lowest possible rating, an "F", due to Bloomex refusal to accept any further complaints through the BBB.
References
- Mary Teresa Bitti (February 23, 2009). "Financial due diligence doesn't cover all". Financial Post.
- Bloomex
- Better Business Bureau (BBB) Report on Bloomex