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{{Short description|2022 release of content moderation files}} {{Short description|Content moderation files published since 2022}}
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{{Use American English|date=December 2022}} {{Use American English|date=December 2022}}
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{{infobox
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| title = The Twitter Files
| image1 = ]
| caption1 =
| headerstyle = background-color: #BCD4E6
| label2 = Description
| data2 = Internal ] documents released by ]
| label3 = Date
| data3 = {{nowrap|December 2022}} – {{nowrap|March 2023}}
| label4 = Publishers
| data4 = ], ], ], ], David Zweig
| label5 =
| data5 =
}}
{{Elon Musk series}}


The '''Twitter Files''' are a series of releases of select internal ] documents published from December 2022 through March 2023 on ]. CEO ] gave the documents to journalists ], ], ], and authors ], David Zweig and ] shortly after ] on October 27, 2022. Taibbi and Weiss coordinated the publication of the documents with Musk, releasing details of the files as a series of Twitter threads.<ref name="Grynbaum">{{Cite news |last=Grynbaum |first=Michael M. |date=December 4, 2022 |title=Elon Musk, Matt Taibbi, and a Very Modern Media Maelstrom |url=https://www.nytimes.com/2022/12/04/business/media/elon-musk-twitter-matt-taibbi.html |url-status=live |archive-url=https://web.archive.org/web/20230113154157/https://www.nytimes.com/2022/12/04/business/media/elon-musk-twitter-matt-taibbi.html |archive-date=January 13, 2023 |access-date=December 6, 2022 |work=]}}</ref><ref name="Axios-2022">{{Cite news |date=December 4, 2022 |title="End of story": Elon Musk responds to Trump's "Twitter Files" reaction |url=https://www.axios.com/2022/12/05/elon-musk-trump-twitter-files-constitution |url-status=live |archive-url=https://web.archive.org/web/20230113154158/https://www.axios.com/2022/12/05/elon-musk-trump-twitter-files-constitution |archive-date=January 13, 2023 |access-date=December 6, 2022 |work=]}}</ref><ref>{{Cite web |last=Frankel |first=Alison |date=December 5, 2022 |title=Musk is entitled to order disclosures like 'The Twitter Files.' Are states? |url=https://www.reuters.com/legal/transactional/musk-is-entitled-order-disclosures-like-the-twitter-files-are-states-2022-12-05/ |url-status=live |archive-url=https://archive.today/20221206100437/https://www.reuters.com/legal/transactional/musk-is-entitled-order-disclosures-like-the-twitter-files-are-states-2022-12-05/ |archive-date=December 6, 2022 |access-date=December 10, 2022 |website=]}}</ref><ref name="Musk-releases-2022b">{{cite web |date=3 December 2022 |title=Musk releases "Twitter Files" about platform's inner workings {{!}} CNN Business |url=https://edition.cnn.com/videos/business/2022/12/03/smr-musk-taibbi-twitter-files.cnn |access-date=16 December 2022 |language=en}}</ref>
The '''Twitter Files''' are a series of ] threads based on internal ] documents shared by owner ] with freelance journalists ] and ] in December 2022.


After the first set of files was published, various technology and media journalists said that the reported evidence demonstrated little more than Twitter's policy team struggling with difficult decisions, but resolving such matters swiftly. Some conservatives said that the documents demonstrated what they called Twitter's liberal bias.<ref name="Fischer-2022">{{Cite news |last=Fischer |first=Sara |date=December 6, 2022 |title=The alternative-media industrial complex |url=https://www.axios.com/2022/12/06/musk-substack-taibbi-alternative-media |url-status=live |archive-url=https://web.archive.org/web/20221206213119/https://www.axios.com/2022/12/06/musk-substack-taibbi-alternative-media |archive-date=December 6, 2022 |access-date=December 6, 2022 |work=]}}</ref><ref name="alJazeeraDec7">{{Cite news |date=December 7, 2022 |title=Musk says Twitter lawyer fired amid Hunter Biden laptop dispute |url=https://www.aljazeera.com/economy/2022/12/7/musk-says-twitter-lawyer-fired-amid-hunter-biden-laptop-storm |url-status=live |archive-url=https://web.archive.org/web/20230122044502/https://www.aljazeera.com/economy/2022/12/7/musk-says-twitter-lawyer-fired-amid-hunter-biden-laptop-storm |archive-date=January 22, 2023 |access-date=December 7, 2022 |work=]}}</ref>
Taibbi and Weiss coordinated the release of the documents with Twitter management.<ref name="Grynbaum">{{Cite news |last=Grynbaum |first=Michael M. |date=December 4, 2022 |title=Elon Musk, Matt Taibbi, and a Very Modern Media Maelstrom |work=] |url=https://www.nytimes.com/2022/12/04/business/media/elon-musk-twitter-matt-taibbi.html}}</ref><ref name=":1">{{Cite news |date=December 4, 2022 |title="End of story": Elon Musk responds to Trump's "Twitter Files" reaction |work=] |url=https://www.axios.com/2022/12/05/elon-musk-trump-twitter-files-constitution}}</ref> The first thread, written by Taibbi, detailed the deliberation process Twitter took regarding the restriction of a '']'' article on the ] in October 2020 as well as some other content. Musk and Republicans alleged the FBI pressured social media companies to suppress information.<ref name="auto">{{Cite news |last=Fung |first=Brian |date=December 4, 2022 |title=Released Twitter emails show how employees debated how to handle 2020 New York Post Hunter Biden story |work=] |url=https://www.cnn.com/2022/12/02/tech/musk-twitter-hunter-biden/index.html}}</ref> Taibbi tweeted that the Twitter files showed "no evidence ... of any government involvement in the laptop story", thus failing to support a conservative claim that the FBI pressured social media companies to suppress the Hunter Biden laptop stories. Taibbi also did not say any Democrats had asked Twitter to suppress the story.<ref name="wapo-khanna">{{Cite news |last=Lima |first=Christiano |title=Ro Khanna had no clue he'd star in Musk's 'Twitter Files' |newspaper=] |url=https://www.washingtonpost.com/politics/2022/12/05/ro-khanna-had-no-clue-hed-star-musks-twitter-files/ |access-date=December 7, 2022}}</ref><ref name="auto" /><ref>{{Cite news |date=8 December 2022 |title=Twitter's Election Meddling is Out in the Open |work=] |url=https://www.news18.com/videos/world/twitter-s-election-meddling-is-out-in-the-open-elon-musk-reveals-the-twitter-files-fbi-link-6575905.html}}</ref>


A major aspect of the examination surrounded false assertions by Musk and others that Twitter had been ordered by the government to help presidential candidate ] in the coming election by suppressing an October 2020 '']'' story about ]. Researcher Matt Taibbi found no evidence of government involvement in Twitter's decision to initially withhold the story.<ref>{{cite news |author1=Evan Perez |author2=Donie O'Sullivan |author3=Brian Fung |date=December 23, 2022 |title=No directive: FBI agents, tech executives deny government ordered Twitter to suppress Hunter Biden story |url=https://edition.cnn.com/2022/12/23/politics/twitter-files-elon-musk-fbi-hunter-biden-laptop/index.html |url-status=live |archive-url=https://web.archive.org/web/20240321010301/https://edition.cnn.com/2022/12/23/politics/twitter-files-elon-musk-fbi-hunter-biden-laptop/index.html |archive-date=March 21, 2024 |access-date=April 15, 2024 |publisher=CNN |quote=Matt Taibbi, one of the journalists Musk tapped this month to comb through Twitter internal messages for evidence of free speech violations, said himself on December 2 that "there is no evidence - that I've seen - of any government involvement in the laptop story."}}</ref>
The second thread, written by Weiss, addressed what Musk has called "]" of some users, a practice referred to as "visibility filtering" by previous Twitter management.<ref name=hill20221208/>


In a June 2023 court filing, Twitter attorneys strongly denied that the Files showed the government had coerced the company to censor content, as Musk and many Republicans claimed.<ref>{{cite news |last1=Fung |first1=Brian |date=June 6, 2023 |title=Twitter's own lawyers refute Elon Musk's claim that the 'Twitter Files' exposed US government censorship |url=https://www.cnn.com/2023/06/06/tech/twitter-files-lawyers/index.html |url-status=live |archive-url=https://web.archive.org/web/20230607011150/https://www.cnn.com/2023/06/06/tech/twitter-files-lawyers/index.html |archive-date=June 7, 2023 |access-date=June 7, 2023 |publisher=CNN}}</ref> Former Twitter employees asserted that Republican officials also made takedown requests so often that Twitter had to keep a database tracking them.<ref name="Binder">{{cite news |last1=Binder |first1=Matt |date=9 February 2023 |title=Republicans grilled ex-Twitter executives about censorship. They found out Trump requested takedowns. |url=https://mashable.com/article/house-hearing-on-twitter-bias-bad-for-republicans-elon-musk |url-status=live |archive-url=https://web.archive.org/web/20231221035005/https://mashable.com/article/house-hearing-on-twitter-bias-bad-for-republicans-elon-musk |archive-date=December 21, 2023 |access-date=21 December 2023 |work=Mashable |language=en}}</ref>
== Background ==
{{See also|Hunter Biden laptop controversy}}


Internal Twitter emails showed the company allowed accounts operated by the U.S. military to run a Middle East influence campaign; some accounts were kept on the platform for years before being taken down.<ref>{{cite news |last1=Conger |first1=Kate |last2=Frenkel |first2=Sheera |date=December 22, 2022 |title=Twitter is Said to Have Struggled over Revealing U.S. Influence Campaign |url=https://www.nytimes.com/2022/12/22/technology/twitter-military-influence-campaign.html |url-status=live |archive-url=https://web.archive.org/web/20240205052213/https://www.nytimes.com/2022/12/22/technology/twitter-military-influence-campaign.html |archive-date=February 5, 2024 |access-date=February 5, 2024 |work=The New York Times}}</ref><ref>{{cite news |last1=Washington |first1=Alistair Dawber |title='Twitter files' suggest that company aided the Pentagon |url=https://www.thetimes.co.uk/article/twitter-files-suggest-that-company-aided-the-pentagon-885m6h6dv |url-status=live |archive-url=https://web.archive.org/web/20240205112312/https://www.thetimes.co.uk/article/twitter-files-suggest-that-company-aided-the-pentagon-885m6h6dv |archive-date=February 5, 2024 |access-date=February 5, 2024}}</ref>
On October 14, 2020, three weeks before the ], the ''New York Post'' published articles using emails from a laptop which the ''Post'' alleged to show corruption by then-] candidate ] with regard to his son ]'s tenure as a director at ].<ref name="MSN">{{Cite news |date=October 14, 2020 |title=N.Y. Post Says It Obtained Hunter Biden Emails on Ukraine |agency=] |url=https://www.bloomberg.com/news/videos/2020-10-14/n-y-post-says-it-obtained-hunter-biden-emails-on-ukraine-video |url-status=live |access-date=October 17, 2020 |archive-url=https://web.archive.org/web/20201127040025/https://www.msn.com/en-us/news/weather/ny-post-says-it-obtained-hunter-biden-emails-on-ukraine/vi-BB1a1clr |archive-date=November 27, 2020}}</ref><ref name="Intelligencer-Chait">{{Cite magazine |last=Chait |first=Jonathan |author-link=Jonathan Chait |date=October 14, 2020 |title=Rudy Found Hunter Biden Emails That Totally Weren't Stolen by Russia |url=https://nymag.com/intelligencer/2020/10/biden-emails-burisma-rudy-giulliani-russian-hackers-ukraine-new-york-post.html |url-status=live |magazine=] |publisher=] |archive-url=https://web.archive.org/web/20201014181719/https://nymag.com/intelligencer/2020/10/biden-emails-burisma-rudy-giulliani-russian-hackers-ukraine-new-york-post.html |archive-date=October 14, 2020 |access-date=October 14, 2020}}</ref> Then-President ] made several false claims about Joe Biden's involvement.<ref name="Padden_10/28/2020">{{Cite news |last=Padden |first=Brian |date=October 28, 2020 |title=Trump Campaign Focuses on Hunter Biden Emails as "October Surprise" |work=] |url=https://www.voanews.com/a/2020-usa-votes_trump-campaign-focuses-hunter-biden-emails-october-surprise/6197711.html |access-date=April 26, 2022}}</ref><ref>{{Cite news |last=Alba |first=Davey |date=October 29, 2019 |title=Debunking 4 Viral Rumors About the Bidens and Ukraine |work=] |url=https://www.nytimes.com/2019/10/29/business/media/fact-check-biden-ukraine-burisma-china-hunter.html |access-date=October 29, 2022}}</ref><ref>{{Cite news |last=Kessler |first=Glenn |author-link=Glenn Kessler (journalist) |date=September 27, 2019 |title=A quick guide to Trump's false claims about Ukraine and the Bidens |newspaper=The Washington Post |url=https://www.washingtonpost.com/politics/2019/09/27/quick-guide-trumps-false-claims-about-ukraine-bidens/ |access-date=October 29, 2022}}</ref> In March 2022, in-depth investigations by the '']'' and '']'' authenticated the relevant emails, but did not find that Joe Biden had committed any improprieties.<ref name="nytimes1">{{Cite news |last1=Benner |first1=Katie |last2=Vogel |first2=Kenneth P. |last3=Schmidt |first3=Michael S. |date=March 16, 2022 |title=Hunter Biden Paid Tax Bill, but Broad Federal Investigation Continues |language=en-US |work=The New York Times |url=https://www.nytimes.com/2022/03/16/us/politics/hunter-biden-tax-bill-investigation.html |access-date=March 31, 2022 |issn=0362-4331}}</ref><ref name="Timberg_Viser_Hamburger_3/30/2022">{{Cite news |last1=Timberg |first1=Craig |last2=Viser |first2=Matt |last3=Hamburger |first3=Tom |date=March 30, 2022 |title=Here's how The Post analyzed Hunter Biden's laptop |newspaper=] |url=https://www.washingtonpost.com/technology/2022/03/30/hunter-biden-laptop-data-examined/ |access-date=April 20, 2022}}</ref>


The releases prompted debate over the nature of ],<ref>{{cite web |date=14 December 2022 |title=Twitter Files spark debate about 'blacklisting' |url=https://www.bbc.co.uk/news/technology-63963779 |url-status=live |archive-url=https://web.archive.org/web/20230113154206/https://www.bbc.com/news/technology-63963779 |archive-date=January 13, 2023 |access-date=17 December 2022 |website=BBC News}}</ref> vows for congressional investigation, calls for the full release of all documents for the sake of transparency, and calls to improve ] processes at Twitter.
Later on October 14, Twitter decided to restrict the sharing of the ''Post's'' story under its "hacked materials" policy, and locked accounts that shared it, including those of the newspaper and then White House spokeswoman ]. The moves drew widespread criticism from Trump supporters, who claimed that software companies censored their viewpoints.<ref>{{Cite news |last=Ingram |first=David |date=December 5, 2022 |title=Elon Musk promotes release of the internal Twitter documents rehashing platform's block of Hunter Biden story |work=] |url=https://www.nbcnews.com/tech/tech-news/elon-musk-promotes-release-internal-twitter-documents-rehashing-platfo-rcna59897}}</ref><ref name="ArsTechnica-Cox">{{Cite web |last=Cox |first=Kate |date=October 14, 2020 |title=Twitter, Facebook face blowback after stopping circulation of NY Post story |url=https://arstechnica.com/tech-policy/2020/10/facebook-twitter-limit-controversial-story-about-joe-bidens-son/ |url-status=live |archive-url=https://web.archive.org/web/20201014233006/https://arstechnica.com/tech-policy/2020/10/facebook-twitter-limit-controversial-story-about-joe-bidens-son/ |archive-date=October 14, 2020 |access-date=October 15, 2020 |website=]}}</ref>


==Background==
On October 19, 2020, 51 former senior intelligence officials released an open letter stating that the release of the alleged emails "has all the classic earmarks of a Russian information operation", though they refrained from saying the emails were not genuine.<ref name="officials">{{Cite web |last=Bertrand |first=Natasha |author-link=Natasha Bertrand |date=October 19, 2020 |title=Hunter Biden story is Russian disinfo, dozens of former intel officials say |url=https://www.politico.com/news/2020/10/19/hunter-biden-story-russian-disinfo-430276 |url-status=live |archive-url=https://web.archive.org/web/20201020034222/https://www.politico.com/news/2020/10/19/hunter-biden-story-russian-disinfo-430276 |archive-date=October 20, 2020 |access-date=October 20, 2020 |website=] |language=en}}</ref> There had been extensive ] via social media. In August 2022, Mark Zuckerberg stated that a prior FBI warning about an impending Russian disinformation "dump" prompted Facebook to suppress the ''New York Post'' story.<ref>{{Cite news |last=Molloy |first=David |date=August 26, 2022 |title=Zuckerberg admits mistakes on Biden laptop story |language=en-GB |work=] |url=https://www.bbc.com/news/world-us-canada-62688532 |access-date=August 26, 2022}}</ref><ref>{{Cite magazine |last=Thomas |first=Jake |date=August 25, 2022 |title=Mark Zuckerberg's explanation of Hunter Biden censorship enrages MAGA world |url=https://www.newsweek.com/mark-zuckerbergs-explanation-hunter-biden-censorship-enrages-maga-world-1737163 |magazine=] |language=en |access-date=August 26, 2022}}</ref><ref>{{Cite news |last=Gans |first=Jared |date=August 26, 2022 |title=Zuckerberg tells Rogan Facebook suppressed Hunter Biden laptop story after FBI warning |work=The Hill |url=https://thehill.com/policy/technology/3616579-zuckerberg-tells-rogan-that-facebook-suppressed-hunter-biden-laptop-story-after-fbi-warning-defends-agency-as-legitimate-institution/ |access-date=October 9, 2022}}</ref> Former Twitter executive Yoel Roth had testified that Twitter received similar warnings.<ref>{{Cite news |last=York |first=Byron |date=December 6, 2022 |title=Twitter, the FBI, and the First Amendment |language=en |work=] |url=https://www.washingtonexaminer.com/opinion/twitter-the-fbi-and-the-first-amendment |access-date=December 8, 2022}}</ref> In response, conservatives alleged that the FBI had pressured Twitter to suppress the story; however, Taibbi said he did not see evidence of this while reviewing the files.<ref name="wapo-khanna" /><ref name="auto" />
The inner workings of Twitter's content moderation systems were not well known to the public, on the basis that knowledge of the details could enable manipulation.<ref name="Coldewey 2022">{{cite web |last=Coldewey |first=Devin |date=December 9, 2022 |title=Musk's 'Twitter Files' offer a glimpse of the raw, complicated and thankless task of moderation |url=https://ca.finance.yahoo.com/news/musks-twitter-files-offer-glimpse-222441377.html |url-status=live |archive-url=https://web.archive.org/web/20230113155341/https://ca.finance.yahoo.com/news/musks-twitter-files-offer-glimpse-222441377.html |archive-date=January 13, 2023 |access-date=December 12, 2022 |website=Yahoo Finance Canada}}</ref> But American conservatives had long contended that Twitter used its moderation policies to muzzle conservative views.<ref>{{Cite news |last=Bond |first=Shannon |title=Elon Musk is using the Twitter Files to discredit foes and push conspiracy theories |url=https://www.npr.org/2022/12/14/1142666067/elon-musk-is-using-the-twitter-files-to-discredit-foes-and-push-conspiracy-theor |url-status=live |archive-url=https://web.archive.org/web/20230113155343/https://www.npr.org/2022/12/14/1142666067/elon-musk-is-using-the-twitter-files-to-discredit-foes-and-push-conspiracy-theor |archive-date=January 13, 2023 |access-date=2022-12-18 |work=NPR.org |language=en}}</ref> On November 28, 2022, a month after Musk officially acquired Twitter, Musk announced that he planned to release a portion of Twitter's internal documents related to "free speech suppression", adding, "The public deserves to know what really happened" under Twitter's prior leadership.<ref name="Gans_11/29/2022">{{cite web |last=Gans |first=Jared |date=November 29, 2022 |title=Musk says files on 'free speech suppression' will be published on Twitter |url=https://thehill.com/policy/technology/3755038-musk-says-files-on-free-speech-suppression-will-be-published-on-twitter/ |url-status=live |archive-url=https://web.archive.org/web/20230319194809/https://thehill.com/policy/technology/3755038-musk-says-files-on-free-speech-suppression-will-be-published-on-twitter/ |archive-date=March 19, 2023 |access-date=March 19, 2023 |website=]}}</ref>


Musk subsequently gave a series of internal Twitter documents—including screenshots, emails, and chat logs—to freelance journalists ] and ].<ref name="Coldewey 2022" /><ref name="Corn 2022">{{cite magazine |last1=Corn |first1=David |author-link1=David Corn |date=2022-12-06 |title=What Musk and Co. Want You to Forget About #TwitterFiles |url=https://www.motherjones.com/politics/2022/12/what-musk-and-co-want-you-to-forget-about-twitterfiles/ |url-status=live |archive-url=https://web.archive.org/web/20230122044458/https://www.motherjones.com/politics/2022/12/what-musk-and-co-want-you-to-forget-about-twitterfiles/ |archive-date=2023-01-22 |access-date=2023-05-17 |magazine=] |language=en |issn=0362-8841 |quote=The billionaire, Trump, and the right are ignoring an inconvenient backstory.}}</ref><ref name="Fischer-2022" /> Taibbi noted that "in exchange for the opportunity to cover a unique and explosive story, I had to agree to certain conditions" that he did not disclose.<ref name="Zakrzewski-2022">{{Cite news |last1=Zakrzewski |first1=Cat |last2=Faiz Siddiqui |date=December 3, 2022 |title=Elon Musk's 'Twitter Files' ignite divisions, but haven't changed minds |url=https://www.washingtonpost.com/technology/2022/12/03/elon-musk-twitter-files/ |url-status=live |archive-url=https://web.archive.org/web/20230317103929/https://www.washingtonpost.com/technology/2022/12/03/elon-musk-twitter-files/ |archive-date=March 17, 2023 |access-date=December 6, 2022 |newspaper=The Washington Post}}</ref> Weiss stated that the only condition she and her reporting team agreed to was that the material would be first published on Twitter.<ref name="busins1">{{cite news |author1=Rebecca Cohen |author2=Erin Snodgrass |author3=Kelsey Vlamis |date=December 8, 2022 |title=The 'Twitter Files' part 2 claimed to 'reveal' that the platform limited some accounts' reach, but that was already public knowledge — and in line with Elon Musk's new 'freedom of speech, not freedom of reach' policy |url=https://www.businessinsider.com/elon-musk-bari-weiss-the-twitter-files-blacklisted-accounts-2022-12 |url-status=live |archive-url=https://web.archive.org/web/20230122044459/https://www.businessinsider.com/elon-musk-bari-weiss-the-twitter-files-blacklisted-accounts-2022-12 |archive-date=January 22, 2023 |access-date=December 9, 2022 |work=Business Insider}}</ref> Musk later stated he had not read the documents before their release to Taibbi and Weiss.<ref>{{Cite web |last=Maruf |first=Ramishah |date=December 5, 2022 |title=Elon Musk speaks out on 'Twitter Files' release detailing platform's inner workings |url=https://kslnewsradio.com/1980050/elon-musk-speaks-out-on-twitter-files-release-detailing-platforms-inner-workings/ |website=KSLNewsRadio |publisher=CNN}}</ref>
== Publication ==


On November 28, 2022, Musk promised that "The Twitter Files on ] suppression soon to be published on Twitter itself."<ref name="promise">{{Cite tweet |number=1597336812732575744 |user=elonmusk |title=tweet by Elon Muck account}}</ref> The internal Twitter documents were given by Musk to freelance journalists ] and ].<ref>{{Cite news |last=Brown |first=Natalie |date=December 4, 2022 |title=Elon Musk says risk of his assassination is 'quite significant' |work=] |url=https://www.nzherald.co.nz/world/elon-musk-says-risk-of-his-assassination-is-quite-significant/2TCG7UN4MNDVREZWOFMVUOOIOE/}}</ref><ref>{{Cite web |date=December 5, 2022 |title=Elon Musk speaks out on 'Twitter Files' release detailing platform's inner workings |url=https://kslnewsradio.com/1980050/elon-musk-speaks-out-on-twitter-files-release-detailing-platforms-inner-workings/ |website=KSLNewsRadio}}</ref><ref>{{Cite web |date=December 3, 2022 |title=Elon Musk Admits He's "Hardly Read Any" of the Twitter Files |url=https://www.thewrap.com/elon-musk-twitter-files-bari-weiss-matt-taibbi/}}</ref> <ref name=":4">{{Cite news |last=Fischer |first=Sara |date=December 6, 2022 |title=The alternative-media industrial complex |work=] |url=https://www.axios.com/2022/12/06/musk-substack-taibbi-alternative-media}}</ref> In order to be given access to the materials, Taibbi and Weiss agreed to the condition that their reporting would be first published on Twitter.<ref name=":6">{{Cite news |last1=Zakrzewski |first1=Cat |last2=Faiz Siddiqui |date=December 3, 2022 |title=Elon Musk's 'Twitter Files' ignite divisions, but haven't changed minds |newspaper=The Washington Post |url=https://www.washingtonpost.com/technology/2022/12/03/elon-musk-twitter-files/}}</ref><ref>{{Cite news |last=Taibbi |first=Matt |date=December 2, 2022 |title=Note to Readers |publisher=TK News by Matt Taibbi |url=https://taibbi.substack.com/p/note-to-readers-8d4}}</ref><ref>{{Cite web |last1=Cohen |first1=Rebecca |last2=Snodgrass |first2=Erin |last3=Vlamis |first3=Kelsey |date=December 8, 2022 |title=The 'Twitter Files' part 2 claimed to 'reveal' that the platform limited some accounts' reach, but that was already public knowledge — and in line with Elon Musk's new 'freedom of speech, not freedom of reach' policy |url=https://www.businessinsider.com/elon-musk-bari-weiss-the-twitter-files-blacklisted-accounts-2022-12 |url-status=live |archive-url=https://web.archive.org/web/20221209041545/https://www.businessinsider.com/elon-musk-bari-weiss-the-twitter-files-blacklisted-accounts-2022-12 |archive-date=December 9, 2022 |website=Business Insider}}</ref> On December 6, Musk fired ], deputy general counsel at Twitter, for allegedly vetting the information before it was passed on to Taibbi and Weiss and providing an explanation that Musk found "unconvincing."<ref name="alJazeeraDec7" /> Taibbi said that the planned publication of Twitter's internal documents related to its handling of the ] had been delayed because of Baker's vetting.<ref name="alJazeeraDec7" /> Baker had previously been general counsel for the FBI and investigated Russian interference into the 2016 election.<ref name="alJazeeraDec7" /><ref>{{Cite magazine |last=Ling |first=Justin |date=December 8, 2022 |title=Elon Musk's Twitter Files Are a Feast for Conspiracy Theorists |url=https://www.wired.com/story/twitter-files-qanon-conspiracy-theories/ |url-status=live |archive-url=https://web.archive.org/web/20230122044510/https://www.wired.com/story/twitter-files-qanon-conspiracy-theories/ |archive-date=January 22, 2023 |access-date=December 9, 2022 |magazine=Wired}}</ref><ref>{{Cite news |last=Tong |first=Sebastian |date=December 6, 2022 |title=Musk Says Deputy General Counsel 'Exited' From Twitter |url=https://news.bloomberglaw.com/tech-and-telecom-law/musk-says-deputy-general-counsel-exited-from-twitter |url-status=live |archive-url=https://web.archive.org/web/20230122044503/https://news.bloomberglaw.com/tech-and-telecom-law/musk-says-deputy-general-counsel-exited-from-twitter |archive-date=January 22, 2023 |access-date=December 6, 2022 |work=]}}</ref><ref name="BusInsider">{{Cite news |last=Tangalakis-Lippert |first=Katherine |date=December 3, 2022 |title=Elon Musk's 'Twitter Files' drop revealed some of the tweets the Biden campaign asked the social app to remove were nude photos of Hunter Biden spread without his consent |url=https://www.businessinsider.com/twitter-files-show-biden-campaign-asked-remove-tweets-hunter-biden-2022-12 |url-status=live |archive-url=https://web.archive.org/web/20230122044504/https://www.businessinsider.com/twitter-files-show-biden-campaign-asked-remove-tweets-hunter-biden-2022-12 |archive-date=January 22, 2023 |access-date=December 7, 2022 |work=Business Insider}}</ref><ref>{{Cite web |last=Bachman |first=Brett |date=December 6, 2022 |title=Elon Musk Fires Twitter's General Counsel Over Hunter Biden Laptop Saga |url=https://www.thedailybeast.com/elon-musk-fires-twitters-general-counsel-amid-hunter-biden-laptop-saga |url-status=live |archive-url=https://web.archive.org/web/20230113155911/https://www.thedailybeast.com/elon-musk-fires-twitters-general-counsel-amid-hunter-biden-laptop-saga |archive-date=January 13, 2023 |access-date=December 6, 2022 |website=]}}</ref>


==Topics==
On December 6, ], deputy general counsel at Twitter, was fired by Elon Musk for allegedly vetting information before it was passed on to Taibbi and Weiss, and providing an explanation that Musk found "unconvincing". Baker had been involved in the decision to withhold the laptop story,<ref name="alJazeeraDec7">{{Cite news |date=December 7, 2022 |title=Musk says Twitter lawyer fired amid Hunter Biden laptop dispute |work=] |url=https://www.aljazeera.com/economy/2022/12/7/musk-says-twitter-lawyer-fired-amid-hunter-biden-laptop-storm |access-date=December 7, 2022}}</ref> and had previously been general counsel for the FBI when he was a witness for, but not implicated in, the failed ] prosecution of ] on allegations he worked with the ] to advance a Russian collusion narrative against Trump.<ref>{{Cite magazine |last=Ling |first=Justin |date=December 8, 2022 |title=Elon Musk's Twitter Files Are a Feast for Conspiracy Theorists |magazine=Wired |url=https://www.wired.com/story/twitter-files-qanon-conspiracy-theories/}}</ref><ref>{{Cite news |last=Tong |first=Sebastian |date=December 6, 2022 |title=Musk Says Deputy General Counsel 'Exited' From Twitter |work=] |url=https://news.bloomberglaw.com/tech-and-telecom-law/musk-says-deputy-general-counsel-exited-from-twitter}}</ref><ref name="BusInsider" /><ref>{{Cite web |last=Bachman |first=Brett |date=December 6, 2022 |title=Elon Musk Fires Twitter's General Counsel Over Hunter Biden Laptop Saga |url=https://www.thedailybeast.com/elon-musk-fires-twitters-general-counsel-amid-hunter-biden-laptop-saga |access-date=December 6, 2022 |website=]}}</ref>
In his prelude, Taibbi stated that the files told a "] tale of a human-built mechanism"—"one of the world's largest and most influential social media platforms"—"grown out the control of its designer".<ref name="Grynbaum" /> Taibbi wrote that these documents, as well as the assessment of "multiple current and former high-level executives", demonstrate how, although external requests for moderation from both political parties were received and honored, an overwhelmingly left-wing employee base at Twitter facilitated a left-leaning bias.<ref name="Musk-releases-2022b" />


The first installment included content related to Twitter's moderation process regarding a '']'' article on the Hunter Biden laptop story.<ref name="Fung_12/3/2022">{{cite web |last=Fung |first=Brian |date=December 3, 2022 |title=Released Twitter emails show how employees debated how to handle 2020 New York Post Hunter Biden story |url=https://www.cnn.com/2022/12/02/tech/musk-twitter-hunter-biden/index.html |url-status=live |archive-url=https://web.archive.org/web/20221204205631/https://www.cnn.com/2022/12/02/tech/musk-twitter-hunter-biden/index.html |archive-date=December 4, 2022 |access-date=December 26, 2022 |website=]}}</ref> The second installment addressed what Musk and others have described as the ] of some users.<ref name="hill20221208">{{Cite news |last=Shapero |first=Julia |date=December 8, 2022 |title=Former NYT columnist Bari Weiss releases 'Twitter Files Part Two' |url=https://thehill.com/policy/technology/3768087-former-nyt-columnist-bari-weiss-releases-twitter-files-part-two/ |url-status=live |archive-url=https://web.archive.org/web/20230113155339/https://thehill.com/policy/technology/3768087-former-nyt-columnist-bari-weiss-releases-twitter-files-part-two/ |archive-date=January 13, 2023 |access-date=December 9, 2022 |work=]}}</ref> The third installment highlighted events within Twitter leading to President ]'s ]. The fourth installment covered how Twitter employees reacted to the ] and the conflict within Twitter on how to moderate tweets and users supporting the attack. The fifth installment covered how Twitter employees influenced the decision to ban Trump from the platform. The sixth installment described how the FBI contacted Twitter to suggest that action be taken against several accounts for allegedly spreading election disinformation. The seventh installment showed Twitter's interaction with the intelligence community around the ''New York Post'' story on Hunter Biden's laptop.<ref>{{Cite web |last1=Cuomo |first1=Chris |last2=Wornell |first2=Tyler |date=2022-12-19 |title=Shellenberger on 'Twitter Files': Investigation necessary |url=https://www.newsnationnow.com/cuomo-show/shellenberger-on-twitter-files-investigation-necessary/ |archive-url=https://web.archive.org/web/20221220041512/https://www.newsnationnow.com/cuomo-show/shellenberger-on-twitter-files-investigation-necessary/ |archive-date=2022-12-20 |access-date=2022-12-20 |website=] |language=en-US}}</ref> The eighth installment showed the Twitter Site Integrity Team whitelisted accounts from ] (CENTCOM) used to run online influence campaigns in other countries.
== Content ==


===No. 1: Content moderation of ''New York Post'' story===
According to Taibbi, the Twitter Files number in the thousands.<ref name="Grynbaum" /><ref name=":4" /> According to CNBC's December 7 publication, Musk said that the future "Twitter Files" releases would include how Twitter handled the ], the ] and the ].<ref>{{Cite news |last=Feiner |first=Lora Kolodny,Lauren |date=December 7, 2022 |title=Democratic lawmakers ask Musk for info on possible Chinese manipulation of Twitter |language=en |work=] |url=https://www.cnbc.com/2022/12/07/musk-twitter-chinese-misinfo-queried-democratic-lawmakers.html |url-status=live |access-date=December 8, 2022 |archive-url=https://archive.ph/zZAIA |archive-date=December 7, 2022}}</ref>
], who published the first installment of the documents]]
On December 2, 2022, Taibbi posted a lengthy Twitter thread reporting on the first installment of the Twitter Files, which he illustrated with images of some of the files.<ref name="Grynbaum" /><ref>{{Cite news |last=Walsh |first=Susan |date=December 2, 2022 |title=Elon Musk promotes release of internal Twitter documents rehashing platform's block of Hunter Biden story |url=https://www.nbcnews.com/tech/tech-news/elon-musk-promotes-release-internal-twitter-documents-rehashing-platfo-rcna59897 |url-status=live |archive-url=https://archive.today/20221204025254/https://www.nbcnews.com/tech/tech-news/elon-musk-promotes-release-internal-twitter-documents-rehashing-platfo-rcna59897 |archive-date=December 4, 2022 |access-date=December 8, 2022 |work=NBC News |language=en}}</ref> Taibbi's installment attracted thousands of retweets.<ref name="Bushard-2022">{{Cite magazine |last=Bushard |first=Brian |title=Musk's 'Twitter Files': Internal Hunter Biden Debate Revealed With Much Hype But No Bombshells |url=https://www.forbes.com/sites/brianbushard/2022/12/03/musks-twitter-files-internal-hunter-biden-debate-revealed-with-much-hype-but-no-bombshells/ |url-status=live |archive-url=https://web.archive.org/web/20221205030815/https://www.forbes.com/sites/brianbushard/2022/12/03/musks-twitter-files-internal-hunter-biden-debate-revealed-with-much-hype-but-no-bombshells/ |archive-date=December 5, 2022 |access-date=December 4, 2022 |magazine=Forbes |language=en}}</ref><ref name="Fung_12/3/2022" /> Some documents described Twitter's internal deliberations regarding the decision to moderate content relating to the ],<ref name="Grynbaum" /><ref name="Zakrzewski-2022" /> while others contained information on how Twitter treated tweets that were flagged for removal at the request of the ] and the ].<ref name="Garrison-2022">{{Cite news |last1=Garrison |first1=Joey |last2=Schulz |first2=Bailey |last3=Guynn |first3=Jessica |date=December 3, 2022 |title=Elon Musk's 'Twitter files': Emails reveal internal struggle on handling of Hunter Biden laptop |url=https://www.usatoday.com/story/news/politics/2022/12/03/elon-musk-and-matt-taibbi-release-twitter-docs-hunter-biden-tapes/10826408002/ |url-status=live |archive-url=https://web.archive.org/web/20230113155917/https://www.usatoday.com/story/news/politics/2022/12/03/elon-musk-and-matt-taibbi-release-twitter-docs-hunter-biden-tapes/10826408002/ |archive-date=January 13, 2023 |access-date=December 4, 2022 |work=]}}</ref> He also shared communications between California Democrat ] and then-Twitter head of legal ], in which Khanna warned about the free-speech implications and possible political backlash that would result from censorship.<ref name="mercnewswool">{{Cite news |author=Johm Woolfolk |date=December 7, 2022 |title=Why one Bay Area Democrat pushed back on Twitter's snuff of Hunter Biden story |url=https://www.mercurynews.com/2022/12/07/why-one-bay-area-democrat-pushed-back-on-twitters-hunter-biden-story-snuff |url-status=live |archive-url=https://web.archive.org/web/20230113155918/https://www.mercurynews.com/2022/12/07/why-one-bay-area-democrat-pushed-back-on-twitters-hunter-biden-story-snuff/ |archive-date=January 13, 2023 |access-date=December 9, 2022 |work=The Mercury News}}</ref>


The laptop controversy related to a 2020 '']'' article that presented allegations concerning a ], son of then-presidential candidate ].<ref name="ArsTechnica-Cox">{{cite web |last=Cox |first=Kate |date=October 14, 2020 |title=Twitter, Facebook face blowback after stopping circulation of NY Post story |url=https://arstechnica.com/tech-policy/2020/10/facebook-twitter-limit-controversial-story-about-joe-bidens-son/ |url-status=live |archive-url=https://web.archive.org/web/20201014233006/https://arstechnica.com/tech-policy/2020/10/facebook-twitter-limit-controversial-story-about-joe-bidens-son/ |archive-date=October 14, 2020 |access-date=October 15, 2020 |website=]}}</ref> Twitter, along with ], implemented measures to block its users from sharing links to the story, and Twitter further imposed a temporary lock on the accounts of the ''New York Post'' and White House Press Secretary ], citing violations of its rules against posting hacked content.<ref name="ArsTechnica-Cox" /><ref name="WaPo-Dwoskin">{{Cite news |last=Dwoskin |first=Elizabeth |date=October 15, 2020 |title=Facebook and Twitter take unusual steps to limit spread of New York Post story |url=https://www.washingtonpost.com/technology/2020/10/15/facebook-twitter-hunter-biden/ |url-status=live |archive-url=https://web.archive.org/web/20201015172831/https://www.washingtonpost.com/technology/2020/10/15/facebook-twitter-hunter-biden/ |archive-date=October 15, 2020 |access-date=October 15, 2020 |newspaper=] |language=en-US |issn=0190-8286}}</ref> The '']'' reported that this was a result of the company's scenario-planning exercises to combat disinformation campaigns, which included potential "hack and leak" situations like what had transpired during the ]. The decision generated an outcry from then-President Trump and conservatives who saw it as politically motivated.<ref name="WaPo-Dwoskin" /> ], then Twitter's Head of Trust and Safety, later said he had not been in favor of withholding the story and acknowledged that it was a "mistake" to censor it.<ref name="Schreckinger-2022">{{Cite web |last=Schreckinger |first=Ben |date=2022-12-08 |title=Elon Musk's release of Twitter documents on Hunter Biden has slowed. Here's why. |url=https://www.politico.com/news/2022/12/08/twitter-files-hunter-biden-laptop-00072919 |url-status=live |archive-url=https://archive.today/20221208175257/https://www.politico.com/news/2022/12/08/twitter-files-hunter-biden-laptop-00072919#selection-2541.1-2795.82 |archive-date=2022-12-08 |access-date=2022-12-17 |website=] |language=en}}</ref><ref>{{cite news |author1=Evan Perez |author2=Donie O'Sullivan |author3=Brian Fung |date=December 23, 2022 |title=No directive: FBI agents, tech executives deny government ordered Twitter to suppress Hunter Biden story |url=https://edition.cnn.com/2022/12/23/politics/twitter-files-elon-musk-fbi-hunter-biden-laptop/index.html |url-status=live |archive-url=https://web.archive.org/web/20240321010301/https://edition.cnn.com/2022/12/23/politics/twitter-files-elon-musk-fbi-hunter-biden-laptop/index.html |archive-date=March 21, 2024 |access-date=April 15, 2024 |publisher=CNN}}</ref>
=== Part one (by Matt Taibbi) ===
], who published the first installment of the documents]]
On December 2, Taibbi published a Twitter thread revealing internal Twitter emails, interspersed with his own reporting.<ref>{{Cite news |last=Walsh |first=Susan |date=December 2, 2022 |title=Elon Musk promotes release of internal Twitter documents rehashing platform's block of Hunter Biden story |language=en |work=NBC News |url=https://www.nbcnews.com/tech/tech-news/elon-musk-promotes-release-internal-twitter-documents-rehashing-platfo-rcna59897 |url-status=live |access-date=December 8, 2022 |archive-url=https://archive.ph/Pr8nn |archive-date=December 4, 2022}}</ref><ref name="Grynbaum" /> Elon Musk retweeted Taibbi's thread.<ref>{{Cite news |last=Pandey |first=Nikhil |date=December 3, 2022 |title=Elon Musk Retweets "Twitter Files", Reveals Details On "Hunter Biden Story" Censor |work=] |url=https://www.ndtv.com/world-news/elon-musk-retweets-twitter-files-reveals-details-on-hunter-biden-story-censor-3574137}}</ref> Some of these documents described Twitter's internal deliberations regarding the decision to censor the reporting of the '']'' regarding the contents of ],<ref name="Grynbaum" /><ref name=":1" /><ref name=":6" /> while others contained information on how Twitter treated tweets that were flagged for removal at the request of the ] and the Trump White House.<ref name=":3">{{Cite news |last1=Garrison |first1=Joey |last2=Schulz |first2=Bailey |last3=Guynn |first3=Jessica |date=December 3, 2022 |title=Elon Musk's 'Twitter files': Emails reveal internal struggle on handling of Hunter Biden laptop |work=] |url=https://www.usatoday.com/story/news/politics/2022/12/03/elon-musk-and-matt-taibbi-release-twitter-docs-hunter-biden-tapes/10826408002/}}</ref>


Taibbi's thread revealed an internal debate on whether Twitter should prevent the ''New York Post'' story from being shared. Twitter leadership decided to suppress the story, arguing that it fell under the company's prohibition on hacked materials.<ref name=":5">{{Cite magazine |last=Ray |first=Siladitya |title=Twitter Files: Founder Jack Dorsey Urges Musk To Release 'Everything Without Filter' |url=https://www.forbes.com/sites/siladityaray/2022/12/07/twitter-files-founder-jack-dorsey-urges-musk-to-release-everything-without-filter/ |magazine=] |language=en |access-date=December 8, 2022}}</ref> According to Taibbi, then-Twitter CEO Jack Dorsey was unaware of the decision when it was made;<ref>{{Cite web |last=Kastrenakes |first=Jacob |date=December 3, 2022 |title=Elon Musk's promised Twitter exposé on the Hunter Biden story is a flop that doxxed multiple people |url=https://www.theverge.com/2022/12/2/23490863/elon-musk-twitter-expose-hunter-biden-flop-doxxed-multiple-people |access-date=December 8, 2022 |website=] |language=en-US}}</ref> days later, he reversed the story's suppression, calling it a "mistake",<ref name=":5" /><ref>{{Cite news |last=Grynbaum |first=Michael M. |date=December 5, 2022 |title=Elon Musk, Matt Taibbi, and a Very Modern Media Maelstrom |language=en-US |work=The New York Times |url=https://www.nytimes.com/2022/12/04/business/media/elon-musk-twitter-matt-taibbi.html |access-date=December 8, 2022 |issn=0362-4331}}</ref> and Twitter updated its hacked materials policy to state that news stories about hacked materials would be permitted, but with a contextual warning.<ref>{{Cite news |last=Sonnemaker |first=Tyler |title=Twitter will now add warning labels to tweets containing hacked material instead of banning them entirely, after its blocking of contested New York Post Biden story provoked uproar |language=en-US |work=] |url=https://www.businessinsider.com/twitter-revises-hacked-materials-policy-uproar-ny-post-hunter-biden-2020-10 |access-date=December 8, 2022}}</ref><ref name=":6" /> The installment shed light on an internal debate on whether Twitter should prevent the story from being shared, with leadership arguing that it fell under the company's prohibition on hacked materials.<ref name="Ray-2023">{{Cite magazine |last=Ray |first=Siladitya |title=Twitter Files: Founder Jack Dorsey Urges Musk To Release 'Everything Without Filter' |url=https://www.forbes.com/sites/siladityaray/2022/12/07/twitter-files-founder-jack-dorsey-urges-musk-to-release-everything-without-filter/ |url-status=live |archive-url=https://web.archive.org/web/20230113155918/https://www.forbes.com/sites/siladityaray/2022/12/07/twitter-files-founder-jack-dorsey-urges-musk-to-release-everything-without-filter/ |archive-date=January 13, 2023 |access-date=December 8, 2022 |magazine=] |language=en}}</ref> According to Taibbi, then-CEO Dorsey was unaware of the decision to suppress the content when it was made.<ref>{{Cite web |last=Kastrenakes |first=Jacob |date=December 3, 2022 |title=Elon Musk's promised Twitter exposé on the Hunter Biden story is a flop that doxxed multiple people |url=https://www.theverge.com/2022/12/2/23490863/elon-musk-twitter-expose-hunter-biden-flop-doxxed-multiple-people |url-status=live |archive-url=https://web.archive.org/web/20230122044506/https://www.theverge.com/2022/12/2/23490863/elon-musk-twitter-expose-hunter-biden-flop-doxxed-multiple-people |archive-date=January 22, 2023 |access-date=December 8, 2022 |website=] |language=en-US}}</ref> Days later, Dorsey reversed the decision, calling it a "mistake",<ref name="Grynbaum" /> and Twitter updated its hacked materials policy to state that news stories about hacked materials would be permitted, but with a contextual warning.<ref>{{Cite news |last=Sonnemaker |first=Tyler |title=Twitter will now add warning labels to tweets containing hacked material instead of banning them entirely, after its blocking of contested New York Post Biden story provoked uproar |url=https://www.businessinsider.com/twitter-revises-hacked-materials-policy-uproar-ny-post-hunter-biden-2020-10 |url-status=live |archive-url=https://web.archive.org/web/20230113155918/https://www.businessinsider.com/twitter-revises-hacked-materials-policy-uproar-ny-post-hunter-biden-2020-10 |archive-date=January 13, 2023 |access-date=December 8, 2022 |work=] |language=en-US}}</ref><ref name="Zakrzewski-2022" /> Taibbi also shared a screenshot of what appeared to be a request from the Biden campaign asking for a review of five tweets, along with the Twitter moderation team's reply, "Handled these." Taibbi did not disclose the content of those tweets,<ref name="tny1">{{Cite magazine |last=Kang |first=Jay Caspian |date=December 6, 2022 |title=What Elon Musk doesn't know about free speech |url=https://www.newyorker.com/news/our-columnists/what-elon-musk-doesnt-know-about-free-speech |url-status=live |archive-url=https://web.archive.org/web/20230113155921/https://www.newyorker.com/news/our-columnists/what-elon-musk-doesnt-know-about-free-speech |archive-date=January 13, 2023 |access-date=December 7, 2022 |magazine=The New Yorker}}</ref> but four were later found from internet archives to contain nude images of Hunter Biden,<ref name="Zakrzewski-2022" /> which violated Twitter policy and California law as ];<ref name="BusInsider" /> the content of the fifth deleted tweet is unknown.<ref name="BusInsider" /><ref name="Fung_12/3/2022" />


Musk tweeted that Twitter had acted "under orders from the government", though Taibbi reported that he found no evidence of government involvement in the laptop story, tweeting, "Although several sources recalled hearing about a 'general' warning from federal law enforcement that summer about possible foreign hacks, there's no evidence—that I've seen—of any government involvement in the laptop story."<ref name="Fung_12/3/2022" /><ref name="Garrison-2022" /> His reporting seemed to undermine a key narrative promoted by Musk and Republicans that the FBI pressured social media companies to suppress the Hunter Biden laptop stories.<ref name="Fung_12/3/2022" /><ref name="Picchi-2022">{{Cite web |last=Picchi |first=Aimee |date=2022-12-14 |title=Twitter Files: What they are and why they matter |url=https://www.cbsnews.com/news/twitter-files-matt-taibbi-bari-weiss-michael-shellenberger-elon-musk/ |url-status=live |archive-url=https://archive.today/20221215035904/https://www.cbsnews.com/news/twitter-files-matt-taibbi-bari-weiss-michael-shellenberger-elon-musk/ |archive-date=2022-12-15 |access-date=2022-12-17 |website=] |language=en-US}}</ref>
Taibbi reported Twitter had "received and honored" deletion requests from both the Biden campaign and the Trump White House; he presented examples of the former but not of the latter. Taibbi also said Twitter had blocked tweets by former Trump administration officials promoting the ''New York Post'' story, but did not say that Democrats had requested action on the story. He said Democrats had more contacts with Twitter than did Republicans, but provided no internal documents to establish that.<ref name="auto" /> Taibbi also shared communications between Rep. ] and then-Twitter head of legal ], in which Khanna criticized Twitter's decision to censor the Post story.<ref name="wapo-khanna" />


===No. 2: Visibility filtering===
The Biden campaign asked Twitter to review five tweets, which were later deleted. Taibbi did not disclose the content of the Biden campaign requests, presenting only their URLs; the content of four deleted tweets were later found by others from internet archives.<ref>{{Cite magazine |last=Kang |first=Jay Caspian |date=December 6, 2022 |title=What Elon Musk doesn't know about free speech |url=https://www.newyorker.com/news/our-columnists/what-elon-musk-doesnt-know-about-free-speech |magazine=The New Yorker}}</ref> Those four tweets contained nude photos and videos of Hunter Biden, which violate Twitter policy and California law as ]. The content of the fifth deleted tweet is unknown.<ref name="BusInsider">{{Cite news |last=Tangalakis-Lippert |first=Katherine |date=December 3, 2022 |title=Elon Musk's 'Twitter Files' drop revealed some of the tweets the Biden campaign asked the social app to remove were nude photos of Hunter Biden spread without his consent |work=Business Insider |url=https://www.businessinsider.com/twitter-files-show-biden-campaign-asked-remove-tweets-hunter-biden-2022-12}}</ref><ref name="CNN">{{Cite news |last=Fung |first=Brian |date=December 4, 2022 |title=Released Twitter emails show how employees debated how to handle 2020 New York Post Hunter Biden story |work=CNN |url=https://www.cnn.com/2022/12/02/tech/musk-twitter-hunter-biden/index.html}}</ref><ref name="Salon">{{Cite news |last=Shah |first=Areeba |date=December 5, 2022 |title=Elon Musk's hyped "Twitter Files" show Biden campaign asked to remove Hunter Biden nude photos |work=Salon |url=https://www.cnn.com/2022/12/02/tech/musk-twitter-hunter-biden/index.html}}</ref>
Weiss published the second installment on December 8, covering "visibility filtering." Twitter "rank" tweets and search results, promoting some tweets for "timely relevance" and limiting the exposure of others.<ref name="wired1">{{Cite magazine |last=Cross |first=Katherine |title=The Transparency Theater of the Twitter Files |url=https://www.wired.com/story/twitter-files-elon-musk-shadowbanning-censorship/ |url-status=live |archive-url=https://web.archive.org/web/20221212235943/https://www.wired.com/story/twitter-files-elon-musk-shadowbanning-censorship/ |archive-date=December 12, 2022 |access-date=December 13, 2022 |magazine=Wired |language=en-US |issn=1059-1028}}</ref> The company uses the term "visibility filtering" to refer to these practices as well as user-generated filtering—such as when one user blocks or mutes another account.<ref name="wired1" /> One goal of visibility filtering is to reduce the reach of accounts that violate Twitter rules without committing violations egregious enough to warrant suspension.<ref name="obrien ortutay klepper2022">{{cite web |last1=O'Brien |first1=Matt |last2=Ortutay |first2=Barbara |last3=Klepper |first3=David |date=2022-12-13 |title=EXPLAINER: How Elon Musk is changing what you see on Twitter |url=https://apnews.com/article/elon-musk-twitter-inc-technology-europe-business-1b3d4266c5acdab47fc1c95fe8026590 |url-status=live |archive-url=https://web.archive.org/web/20230122044511/https://apnews.com/article/elon-musk-twitter-inc-technology-europe-business-1b3d4266c5acdab47fc1c95fe8026590 |archive-date=January 22, 2023 |access-date=2022-12-16 |publisher=Associated Press}}</ref><ref name="Warzel 2022">{{cite web |last=Warzel |first=Charlie |date=2022-12-09 |title=Elon Musk's Twitter Files Are Bait |url=https://www.theatlantic.com/technology/archive/2022/12/elon-musk-twitter-files-documents-bari-weiss/672421/ |url-status=live |archive-url=https://web.archive.org/web/20221211184809/https://www.theatlantic.com/technology/archive/2022/12/elon-musk-twitter-files-documents-bari-weiss/672421/ |archive-date=December 11, 2022 |access-date=2022-12-16 |website=The Atlantic}}</ref>


Weiss contended that "visibility filtering" was merely Twitter's in-house term for "]".<ref name="wired1" /> She posted screenshots of employee views of user accounts with tags indicating visibility filtering, and wrote that politically sensitive decisions were made by the Site Integrity Policy, Policy Escalation Support (SIP-PES) team, which included the chief legal officer, head of trust and safety, and CEO.<ref name="Al Jazeera 20221209">{{cite web |date=2022-12-09 |title=Twitter had 'secret blacklists' to limit users, journalist claims - Social Media News |url=https://www.aljazeera.com/economy/2022/12/9/twitter-had-secret-blacklists-to-limit-users-journalist-claims |url-status=live |archive-url=https://web.archive.org/web/20221216130046/https://www.aljazeera.com/economy/2022/12/9/twitter-had-secret-blacklists-to-limit-users-journalist-claims |archive-date=December 16, 2022 |access-date=2022-12-16 |website=Al Jazeera}}</ref><ref name="hill20221208" /> She posted screenshots of the accounts of Stanford professor ] (an opponent of ]), conservative radio host ], and conservative activist ], which were respectively tagged with "Trends Blacklist", "Search Blacklist", and "Do Not Amplify".<ref name="gizm1">{{Cite web |last=Montgomery |first=Blake |date=December 9, 2022 |title=The Twitter Files, Part Two, Explained |url=https://gizmodo.com/elon-musk-twitter-files-bari-weiss-part-two-shadow-ban-1849876635 |url-status=live |archive-url=https://web.archive.org/web/20221211213358/https://gizmodo.com/elon-musk-twitter-files-bari-weiss-part-two-shadow-ban-1849876635 |archive-date=December 11, 2022 |access-date=December 12, 2022 |website=] |language=en-US}}</ref> She also said that the SIP-PES team was responsible for the multiple suspensions of the anti-LGBT account ], which had been tagged with "Do Not Take Action on User Without Consulting With SIP-PES". She noted that Twitter had not taken down a tweet containing the address of the account's owner, Chaya Raichik.<ref name="gizm1" />
Musk tweeted during the Taibbi presentation that Twitter had acted "under orders from the government" in violation of the ], though his interpretation of the First Amendment was disputed.<ref>{{Cite news |date=December 7, 2022 |title=Why one Bay Area Democrat pushed back on Twitter's snuff of Hunter Biden story |url=https://www.mercurynews.com/2022/12/07/why-one-bay-area-democrat-pushed-back-on-twitters-hunter-biden-story-snuff|work=The Mercury News|author=Johm Woolfolk|quote=David Loy, legal director for the ], notes that Twitter’s suppression of the story didn’t actually run afoul of the constitution’s free speech rights, which only restrict government censorship. As a private company, Twitter is free to decide what content to allow on its platform. And both the Biden campaign, which wasn’t a government agency, and the Trump White House were free to make content suggestions.}}</ref><ref>{{Cite magazine |last=French |first=David |date=December 3, 2022 |title=Elon Musk and Tucker Carlson Don't Understand the First Amendment |url=https://www.theatlantic.com/ideas/archive/2022/12/elon-musk-and-tucker-carlson-dont-understand-the-first-amendment/672352/ |magazine=]|quote=Last night, on Fox News, Tucker Carlson also picked up the claim about the First Amendment. With characteristic breathless hyperbole, Carlson declared that the documents "show a systemic violation of the First Amendment, the largest example of that in modern history." Musk and Carlson are both profoundly wrong; the documents released so far show no such thing. In October 2020, when the laptop story broke, Joe Biden was not president. The Democratic National Committee (which also asked for Twitter to review tweets) is not an arm of the government. It’s a private political party. Twitter is not an arm of the government; it is a private company.}}</ref> Taibbi's reporting undermined a key narrative promoted by Musk and Republicans that the FBI pressured social media companies to suppress the Hunter Biden laptop stories.<ref name="CNN" /> Taibbi tweeted, "Although several sources recalled hearing about a “general” warning from federal law enforcement that summer about possible foreign hacks, there’s no evidence - that I've seen - of any government involvement in the laptop story."<ref name="CNN" /><ref name=":3" /><ref>{{Cite tweet |number=1598833927405215744 |user=mtaibbi |title=22. Although several sources recalled hearing about a “general” warning from federal law enforcement that summer about possible foreign hacks, there’s no evidence - that I've seen - of any government involvement in the laptop story. In fact, that might have been the problem... |author=Matt Taibbi |author-link=Matt Taibbi}}</ref> Trump was president at the time in question and had appointed the sitting FBI director.


Weiss characterized these practices as censorship and as evidence of shadow banning, which Twitter disputed, largely on the basis of its different definition of "shadow ban".<ref name="forbes20221209">{{Cite news |last=Hart |first=Robert |date=December 9, 2022 |title=Twitter Files 2: Elon Musk's Hyped Up Exposé Unveils 'Secret Blacklists' And 'Shadow Banning' —Which Seem Very Similar To His Own Policies |url=https://www.forbes.com/sites/roberthart/2022/12/09/twitter-files-2-elon-musks-hyped-up-expos-unveils-secret-blacklists-and-shadow-banning--which-seem-very-similar-to-his-own-policies/ |url-status=live |archive-url=https://web.archive.org/web/20221209125609/https://www.forbes.com/sites/roberthart/2022/12/09/twitter-files-2-elon-musks-hyped-up-expos-unveils-secret-blacklists-and-shadow-banning--which-seem-very-similar-to-his-own-policies/ |archive-date=December 9, 2022 |access-date=December 9, 2022 |work=] |location=]}}</ref> Twitter distinguished visibility filtering from shadow banning, which it defined as making "content undiscoverable to everyone except the person who posted it."<ref name="forbes20221209" /><ref name="gizm1" />
Taibbi's Twitter thread largely confirmed what was already known and did not contain any significant new revelations.<ref name=":2">{{Cite magazine |last=Bushard |first=Brian |title=Musk's 'Twitter Files': Internal Hunter Biden Debate Revealed With Much Hype But No Bombshells |url=https://www.forbes.com/sites/brianbushard/2022/12/03/musks-twitter-files-internal-hunter-biden-debate-revealed-with-much-hype-but-no-bombshells/ |magazine=Forbes |language=en |access-date=December 4, 2022}}</ref><ref name="CNN" />


The documents Weiss discussed focused on individuals popular with the right-wing and suggested the moderation practices were politically motivated<ref name="Warzel 2022" /><ref name="gizm1" />—a long-standing claim among American conservatives,<ref name="forbes20221209" /> which Twitter has denied.<ref name="obrien ortutay klepper2022" /> An internal study Twitter conducted in 2018 found its algorithms favored the political right.<ref name="gizm1" /><ref>{{Cite web |last=Milmo |first=Dan |date=October 22, 2021 |title=Twitter admits bias in algorithm for rightwing politicians and news outlets |url=https://www.theguardian.com/technology/2021/oct/22/twitter-admits-bias-in-algorithm-for-rightwing-politicians-and-news-outlets |url-status=live |archive-url=https://web.archive.org/web/20221212213243/https://www.theguardian.com/technology/2021/oct/22/twitter-admits-bias-in-algorithm-for-rightwing-politicians-and-news-outlets |archive-date=December 12, 2022 |access-date=December 13, 2022 |website=] |language=en-US}}</ref><ref>{{cite news |date=November 13, 2021 |title=According to Twitter, Twitter's algorithm favours conservatives |url=https://www.economist.com/graphic-detail/2021/11/13/according-to-twitter-twitters-algorithm-favours-conservatives |url-status=live |archive-url=https://web.archive.org/web/20230122044504/https://www.economist.com/graphic-detail/2021/11/13/according-to-twitter-twitters-algorithm-favours-conservatives |archive-date=January 22, 2023 |access-date=December 14, 2022 |newspaper=The Economist |quote=Among the most hotly debated questions on social media is how algorithmic bias affects social media. In America conservatives claim that Facebook and Twitter bury or outright censor their views. The left retorts that right-wing conspiracy theories like QAnon flourish on these sites. An unlikely arbiter recently emerged in this debate: Twitter itself. In October it released a paper it said demonstrated that its algorithm, which picks which tweets users see in which order, favoured right-leaning American news sites. In six of the seven countries studied, the algorithm also gave a disproportionate boost to lawmakers from conservative political parties.}}</ref> '']'' and '']'' described the policy by which moderators were unable to act on high-profile conservative accounts without first escalating to high-level management as "preferential treatment",<ref name="wired1" /><ref>{{Cite web |last=Kukura |first=Joe |date=December 9, 2022 |title=Elon Musk's Echo Chamber Busy Trying to Manufacture More 'Twitter Files' Scandals |url=https://sfist.com/2022/12/09/elon-musks-echo-chamber-busy-trying-to-manufacture-more-twitter-files-scandals/ |archive-url=https://web.archive.org/web/20221210003820/https://sfist.com/2022/12/09/elon-musks-echo-chamber-busy-trying-to-manufacture-more-twitter-files-scandals/ |url-status=dead |archive-date=December 10, 2022 |access-date=December 13, 2022 |website=SFist - San Francisco News, Restaurants, Events, & Sports |language=en}}</ref> since this effectively limited Twitter's enforcement of their content policies on these accounts.<ref>{{Cite web |last=Urquhart |first=Evan |date=December 9, 2022 |title=The Anti-Trans Hate Account That Bari Weiss Says Is Yet Another Right-Wing Voice Censored by Twitter |url=https://slate.com/technology/2022/12/twitter-files-bari-weiss-libsoftik-elon-musk.html |url-status=live |archive-url=https://web.archive.org/web/20221212231400/https://slate.com/technology/2022/12/twitter-files-bari-weiss-libsoftik-elon-musk.html |archive-date=December 12, 2022 |access-date=December 13, 2022 |website=Slate Magazine |language=en}}</ref> Weiss did not reveal how many accounts overall were de-amplified nor the politics of those who were,<ref name="Ecarma2022">{{cite magazine |last=Ecarma |first=Caleb |date=November 21, 2022 |title=We're Officially in the Elon Musk Era of Content Moderation |url=https://www.vanityfair.com/news/2022/11/elon-musk-twitter-content-moderation |url-status=live |archive-url=https://web.archive.org/web/20230110185916/https://www.vanityfair.com/news/2022/11/elon-musk-twitter-content-moderation |archive-date=January 10, 2023 |access-date=December 12, 2022 |magazine=Vanity Fair}}</ref> and this lack of context made it difficult to glean any conclusions on the matter.<ref name="gizm1" /> Kayvon Beykpour, the former head of product at Twitter, called the installment "deliberately misleading"; in the interest of transparency, Dorsey called for all of the Twitter Files to be released, tweeting to Musk, "Make everything public now."<ref name="forbes20221209" />
=== Part two (by Bari Weiss) ===
{{Expand section|date=December 2022}}


===Nos. 3–5: Attack on the Capitol and suspension of Donald Trump===
On December 4, Musk stated that a second "Twitter Files" release would again involve Taibbi, along with former New York Times columnist ].<ref>{{Cite news |last=Maruf |first=Ramishah |date=December 4, 2022 |title=Elon Musk speaks out on 'Twitter Files' release detailing platform's inner workings {{!}} CNN Business |language=en |work=] |url=https://www.cnn.com/2022/12/04/business/elon-musk-twitter-files-comments/index.html |url-status=live |access-date=December 8, 2022 |archive-url=https://archive.ph/mBm9y |archive-date=December 7, 2022}}</ref><ref>{{Cite web |last=Harper |first=Lambert |date=December 3, 2022 |title=Elon Musk Says He's 'Hardly Read Any' of the Twitter Files, Has Given Bari Weiss Access to Work on Rollout |url=https://www.msn.com/en-us/tv/news/elon-musk-says-hes-hardly-read-any-of-the-twitter-files-has-given-bari-weiss-access-to-work-on-rollout/ar-AA14Slq9 |url-status=live |archive-url=https://archive.ph/wip/uKRJS |archive-date=December 7, 2022 |access-date=December 8, 2022 |website=] |language=en-US}}</ref>
The third installment was published by Taibbi on December 9, highlighting the events within the company that led up to Trump's suspension from Twitter.<ref>{{Cite web |last=Dodgson |first=Lindsay |date=December 12, 2022 |title=Musk's media renegades: The anti-establishment writers including Matt Taibbi and Bari Weiss chosen for the 'Twitter Files' |url=https://www.insider.com/journalists-helping-elon-musk-twitter-files-2022-12 |url-status=live |archive-url=https://web.archive.org/web/20230113154207/https://www.insider.com/journalists-helping-elon-musk-twitter-files-2022-12 |archive-date=January 13, 2023 |access-date=December 12, 2022 |website=]}}</ref> Two days after the ], Trump made two tweets: one praised his voters, calling them "American Patriots" who will "not be disrespected or treated unfairly in any way, shape or form!!!" and the other stated that he would not be attending ].<ref name="CNBC-TV18-2022">{{Cite web |date=2022-12-13 |title=Twitter Files Part 5 reveals Donald Trump was banned despite not violating any policies |url=https://www.cnbctv18.com/world/twitter-files-part-5-reveals-donald-trump-was-banned-despite-not-violating-any-policies-15407061.htm |url-status=live |archive-url=https://web.archive.org/web/20221218175618/https://www.cnbctv18.com/world/twitter-files-part-5-reveals-donald-trump-was-banned-despite-not-violating-any-policies-15407061.htm |archive-date=December 18, 2022 |access-date=2022-12-19 |website=] |language=en-US}}</ref><ref name="Tiku-2021">{{Cite news |last1=Tiku |first1=Nitasha |last2=Romm |first2=Tony |date=January 8, 2021 |title=Twitter bans Trump's account, citing risk of further violence |url=https://www.washingtonpost.com/technology/2021/01/08/twitter-trump-dorsey/ |url-status=live |archive-url=https://web.archive.org/web/20210108220030/https://www.washingtonpost.com/technology/2021/01/08/twitter-trump-dorsey/ |archive-date=January 8, 2021 |access-date=December 12, 2022 |newspaper=The Washington Post |language=en-US |issn=0190-8286}}</ref> Twitter permanently suspended Trump's account on the same day, citing the two tweets as a violation of the "glorification of violence" policy.<ref name="Tiku-2021" /> Taibbi reported that on October 8, 2020, Twitter executives created a channel entitled "us2020_xfn_enforcement" as a hub to discuss content removal that pertained to the then-upcoming 2020 United States presidential election. Twitter's moderation process was, according to Taibbi, based on guesswork, "gut calls", and ] searches, including moderation of then-President Trump's tweets.<ref name="Tgraph-part3">{{Cite web |last=Mutsoe |first=Howard |date=December 10, 2022 |title=Twitter moderation process was based on 'guesses' and 'gut calls' |url=https://www.telegraph.co.uk/news/2022/12/10/twitter-moderation-process-based-guesses-gut-calls/ |url-access=subscription |url-status=live |archive-url=https://web.archive.org/web/20230122044505/https://www.telegraph.co.uk/news/2022/12/10/twitter-moderation-process-based-guesses-gut-calls/ |archive-date=January 22, 2023 |access-date=December 26, 2022 |website=] |language=en-UK}}</ref><ref name="BusTod-part3">{{Cite web |last=D'Cruze |first=Danny |date=December 10, 2022 |title='Deplatforming the President': Twitter Files Part 3 reveals events that led to removal of Donald Trump |url=https://www.businesstoday.in/technology/news/story/deplatforming-the-president-twitter-files-part-3-reveals-events-that-led-to-removal-of-donald-trump-355894-2022-12-10 |access-date=December 16, 2022 |website=] |language=en-US}}</ref> As previously reported by '']'' in 2020,<ref name="NYT-BigTech"> {{Webarchive|url=https://web.archive.org/web/20220331180222/https://www.nytimes.com/2020/03/29/technology/facebook-google-twitter-november-election.html|date=March 31, 2022}} '']'', March 29, 2020</ref> Taibbi said that then-head of Trust and Safety for Twitter, ], met regularly with agencies such as the FBI to discuss potential attempts by foreign and domestic actors to manipulate the 2020 election. Following the suspension of Trump's Twitter account, Taibbi reported that it set a precedent for the suspension of future presidents' accounts, which he claimed to violate Twitter's own policies. Taibbi wrote that he was told that the Trump administration and Republicans had made requests to moderate tweets but did not find any evidence of these requests in the election enforcement Slack chat.<ref name="BusTod-part3" /><ref name="Musk-releases-2022a">{{cite AV media |url=https://edition.cnn.com/videos/business/2022/12/03/smr-musk-taibbi-twitter-files.cnn |title=Musk releases "Twitter Files" about platform's inner workings {{!}} CNN Business |date=3 December 2022 |language=en |time=2:19 |access-date=16 December 2022 |website=]}}</ref>


]
On December 8, Weiss released the second installment of the "Twitter Files”, which negatively portrayed Twitter's downranking system, established in 2018 to reduce the visibility of some users and their content determined to "detract from the conversation" based on abuse reports and related metrics.<ref>{{Cite news |last=Oremus |first=Will |date=15 May 2018 |title=Twitter Will Start Hiding Tweets That "Detract From the Conversation" |language=en |work=Slate Magazine |url=https://slate.com/technology/2018/05/twitter-will-start-hiding-tweets-that-detract-from-the-conversation.html}}</ref> Weiss shared several images of the internal Twitter system, shared with her by Twitter Trust and Safety manager Ella Irwin, with various accounts marked as blacklisted in different ways: "Trends Blacklist," “Search Blacklist”, “Do Not Amplify”.<ref name="hill20221208">{{Cite news |last=Shapero |first=Julia |date=8 December 2022 |title=Former NYT columnist Bari Weiss releases 'Twitter Files Part Two' |work=] |url=https://thehill.com/policy/technology/3768087-former-nyt-columnist-bari-weiss-releases-twitter-files-part-two/ |access-date=9 December 2022}}</ref><ref>{{Cite news |last=Wagner |first=Kurt |date=9 December 2022 |title=Musk Twitter Leak Raises Concern About Outside Data Access |language=en |work=Bloomberg.com |url=https://www.bloomberg.com/news/articles/2022-12-09/musk-twitter-leak-raises-concern-about-outside-data-access}}</ref> The blacklisted accounts include ], ], ], and others.<ref name=hill20221208/> Musk and Weiss have called this downranking system "]," using a less restrictive definition (limits on sharing) than Twitter had previously used for the term (complete blocking of sharing).<ref>{{Cite news |last1=Gadde |first1=Vijaya |last2=Beykpour |first2=Kayvon |date=26 July 2018 |title=Setting the record straight on shadow banning |language=en-us |work=blog.twitter.com |url=https://blog.twitter.com/en_us/topics/company/2018/Setting-the-record-straight-on-shadow-banning}}</ref> Kayvon Beykpour, Twitter's former head of product, responded on Twitter that Weiss was "characterizing any de-amplification as equating to shadow banning which is either a lazy interpretation or deliberately misleading."<ref>{{cite news |title=Twitter had ‘secret blacklists’ to limit users, journalist claims |url=https://www.aljazeera.com/economy/2022/12/9/twitter-had-secret-blacklists-to-limit-users-journalist-claims |publisher=Al Jazeera |date=December 9, 2022}}</ref> However, several scholars define shadow-banning as the practice of limiting tweets' distribution.<ref>{{Cite journal |last=Le Merrer |first=Erwan |last2=Morgan |first2=Benoît |last3=Trédan |first3=Gilles |date=May 2021 |title=Setting the Record Straighter on Shadow Banning |url=https://ieeexplore.ieee.org/abstract/document/9488792 |journal=IEEE INFOCOM 2021 - IEEE Conference on Computer Communications |pages=1–10 |doi=10.1109/INFOCOM42981.2021.9488792}}</ref><ref>{{Cite journal |last=Marcondes |first=Francisco S. |last2=Gala |first2=Adelino |last3=Durães |first3=Dalila |last4=Moreira |first4=Fernando |last5=Almeida |first5=José João |last6=Baldi |first6=Vania |last7=Novais |first7=Paulo |date=2021 |editor-last=Yin |editor-first=Hujun |editor2-last=Camacho |editor2-first=David |editor3-last=Tino |editor3-first=Peter |editor4-last=Allmendinger |editor4-first=Richard |editor5-last=Tallón-Ballesteros |editor5-first=Antonio J. |editor6-last=Tang |editor6-first=Ke |editor7-last=Cho |editor7-first=Sung-Bae |editor8-last=Novais |editor8-first=Paulo |editor9-last=Nascimento |editor9-first=Susana |title=A Profile on Twitter Shadowban: An AI Ethics Position Paper on Free-Speech |url=https://link.springer.com/chapter/10.1007/978-3-030-91608-4_39 |journal=Intelligent Data Engineering and Automated Learning – IDEAL 2021 |language=en |location=Cham |publisher=Springer International Publishing |pages=397–405 |doi=10.1007/978-3-030-91608-4_39 |isbn=978-3-030-91608-4}}</ref><ref>{{Cite journal |last=Are |first=Carolina |date=2021-05-19 |title=The Shadowban Cycle: an autoethnography of pole dancing, nudity and censorship on Instagram |url=https://www.tandfonline.com/doi/full/10.1080/14680777.2021.1928259 |journal=Feminist Media Studies |language=en |pages=1–18 |doi=10.1080/14680777.2021.1928259 |issn=1468-0777}}</ref><ref>{{Citation |last=Potts |first=Liza |title=Subverting the Platform Flexibility of Twitter to Spread Misinformation |date=2020 |url=https://doi.org/10.1007/978-3-030-36525-7_9 |work=Platforms, Protests, and the Challenge of Networked Democracy |pages=157–172 |editor-last=Jones |editor-first=John |place=Cham |publisher=Springer International Publishing |language=en |doi=10.1007/978-3-030-36525-7_9 |isbn=978-3-030-36525-7 |access-date=2022-12-09 |last2=Mahnke |first2=Stephanie |editor2-last=Trice |editor2-first=Michael}}</ref>
The fourth installment was published on December 10 by Shellenberger. It covered how Twitter employees reacted to the January 6 United States Capitol attack and the conflict within the company about how to take action against tweets and Twitter users who were supporting the attack without a specific policy as backing,<ref name="TheTimesTrumpTwitterPolicy">{{Cite web |last=Dawber |first=Alister |date=December 13, 2022 |title=Donald Trump was banned from Twitter despite doubts over his conduct |url=https://www.thetimes.co.uk/article/donald-trump-was-banned-from-twitter-despite-doubts-over-his-conduct-k5d77j866 |url-access=subscription |url-status=live |archive-url=https://web.archive.org/web/20221226115744/https://www.thetimes.co.uk/article/donald-trump-was-banned-from-twitter-despite-doubts-over-his-conduct-k5d77j866 |archive-date=December 26, 2022 |access-date=December 26, 2022 |website=] |language=en-UK}}</ref> due to the unprecedented nature of Trump's false claims of ]. Shellenberger shared screenshots of Roth asking a coworker to blacklist the terms "stopthesteal" and "kraken", both of which were associated with supporters of the January 6 attack. He also said that pressure from the company's employees appeared to influence Dorsey to approve a "repeat offender" policy for permanent suspension. After receiving five strikes as per the new policy, Trump's personal Twitter account was permanently suspended on January 8. Shellenberger's installment also provided screenshots suggesting that there were instances when employees flagged tweets and applied strikes at their own discretion without specific policy guidance, which according to Shellenberger, are examples of a frequent occurrence.<ref name="Folmar_12/10/2022">{{cite news |last=Folmar |first=Chloe |date=December 10, 2022 |title=American author Michael Shellenberger releases 'Twitter Files Part 4' |url=https://thehill.com/policy/technology/3770483-american-author-michael-shellenberger-releases-twitter-files-part-4/ |url-status=live |archive-url=https://web.archive.org/web/20221212015337/https://thehill.com/policy/technology/3770483-american-author-michael-shellenberger-releases-twitter-files-part-4/ |archive-date=December 12, 2022 |access-date=December 12, 2022 |newspaper=]}}</ref>


The fifth installment was published on December 12 by Weiss. It covered the conflict between Twitter employees and how it influenced the decision regarding Trump's ban from the platform. Those communications include requests from the FBI and other agencies to determine if a particular tweet violated policies against election manipulation.<ref name="Picchi-2022" /> Weiss reported that two tweets Trump made on the morning of January 8, 2021, were used as a foundation for his suspension. She said that the two tweets were initially cleared as having no indication of incitement of violence, to the agreement of multiple employees. According to Weiss, former head of Legal, Policy, and Trust Vijaya Gadde dissented, suggesting that the tweets were ] for future ]. Weiss reported that Twitter's "scaled enforcement" team engaged and agreed with Gadde, suggesting that the tweets violated the "glorification of violence" policy and that the term "American Patriots" Trump used in a tweet was code for the Capitol rioters. She also said that one team member referred to Trump as a "leader of a terrorist group responsible for violence/deaths comparable to the Christchurch shooter or ]". Weiss reported that after a 30-minute all-staffer meeting, Dorsey asked Roth to simplify the language of the document for Trump's suspension. One hour later, Trump's account was suspended "due to the risk of further incitement of violence".<ref name="CNBC-TV18-2022" />
After Weiss's publication, Musk claimed that an upcoming update to the Twitter platform will show to the user whether the user has been "shadowbanned," the reason why, and how to appeal.<ref name="foxbiz20221208">{{Cite web |last=Richard |first=Lawrence |date=December 8, 2022 |title=Elon Musk offers solution to users being 'shadowbanned' after second 'Twitter Files' exposes company's bias |url=https://www.foxbusiness.com/politics/elon-musk-offers-solution-users-being-shadowbanned-second-twitter-files-exposes-companys-bias |website=FOXBusiness}}</ref>


===Nos. 6–7: FBI communications with Twitter Trust and Safety Team===
Writing for ''Forbes'', Robert Hart wrote that the old system of downranking at Twitter, which he said Weiss had characterized as secretive and nefarious acts of censorship, was similar to Musk's current policy which Musk referred to as "freedom of speech, but not freedom of reach"<ref name="forbes20221209">{{Cite news |last=Hart |first=Robert |date=December 9, 2022 |title=Twitter Files 2: Elon Musk's Hyped Up Exposé Unveils 'Secret Blacklists' And 'Shadow Banning' —Which Seem Very Similar To His Own Policies |work=] |location=] |url=https://www.forbes.com/sites/roberthart/2022/12/09/twitter-files-2-elon-musks-hyped-up-expos-unveils-secret-blacklists-and-shadow-banning--which-seem-very-similar-to-his-own-policies/ |access-date=December 9, 2022}}</ref>
The sixth installment, published by Taibbi on December 16, described how the FBI reported several accounts to Twitter's Trust and Safety Team for allegedly spreading election misinformation. According to Taibbi, many of the accounts reported had small numbers of followers and were making tweets seemingly ] in nature, such as user Claire Foster who had tweeted "I'm a ballot counter in my state. If you're not wearing a ], I'm not counting your vote. #safetyfirst" and "For every negative comment on this post I'm adding another vote for the democrats". He also reported that Twitter did not always take action against tweets and accounts flagged by the FBI. Taibbi wrote that a high-ranking staff member referred to the company's relationship with the FBI as "government-industry sync" due to the frequency of emails and meetings with the agency.<ref name="TgraphFBI">{{Cite web |last=Oliphan |first=Roland |date=December 17, 2022 |title=Twitter acted like a 'subsidiary' of FBI, leaked emails show |url=https://www.telegraph.co.uk/world-news/2022/12/17/twitter-acted-like-subsidiary-fbi-leaked-emails-show/ |url-access=subscription |url-status=live |archive-url=https://web.archive.org/web/20221226112219/https://www.telegraph.co.uk/world-news/2022/12/17/twitter-acted-like-subsidiary-fbi-leaked-emails-show/ |archive-date=December 26, 2022 |access-date=December 26, 2022 |website=]}}</ref><ref name="Soave-2022">{{Cite web |last=Soave |first=Robby |date=2022-12-16 |title=Twitter Files: The FBI frequently flagged joke tweets, asked for moderation |url=https://reason.com/2022/12/16/fbi-reported-jokes-tweets-twitter-files-censorship/ |url-status=live |archive-url=https://web.archive.org/web/20230113154159/https://reason.com/2022/12/16/fbi-reported-jokes-tweets-twitter-files-censorship/ |archive-date=January 13, 2023 |access-date=2022-12-18 |website=Reason.com |language=en-US}}</ref><ref name="Brown-2022">{{Cite web |last=Brown |first=Elizabeth |date=December 19, 2022 |title=The FBI Paid Twitter $3.4 Million for Processing Requests |url=https://reason.com/2022/12/19/the-fbi-paid-twitter-3-4-million-for-processing-requests/ |url-status=live |archive-url=https://web.archive.org/web/20221220195555/https://reason.com/2022/12/19/the-fbi-paid-twitter-3-4-million-for-processing-requests/ |archive-date=December 20, 2022 |access-date=December 20, 2022 |website=Reason}}</ref>


The seventh installment was published by Shellenberger on December 19, 2022. It described the FBI's involvement in moderating the Hunter Biden laptop story. Shellenberger reported that the FBI's and the ]' warnings about potential foreign interference in the 2020 presidential election influenced Twitter to moderate the Hunter Biden laptop story. Roth wrote in an internal discussion about the ''Post'' story that due to "the SEVERE risks here and lessons of 2016", Twitter should apply a warning to the story and prevent it from "being amplified". Shellenberger shared screenshots of an email from 2021, which included a communication from Twitter's Safety, Content, & Law Enforcement (SCALE) team that Twitter had received $3,415,323 from a 2019 program designed to meet the "statutory right of reimbursement" for the cost of processing requests from the FBI. Musk claimed in a tweet that this payment is proof of the U.S. government bribing the company "to censor info from the public", despite such payments being commonplace for processing legal requests. Twitter's guidelines under law enforcement state that "Twitter may seek reimbursement for costs associated with information produced pursuant to legal process and as permitted by law (e.g., under 18 U.S.C. §2706)". ], former chief security officer at Facebook and partner at cyber consulting firm Krebs Stamos Group, wrote that the reimbursements from the FBI have "absolutely nothing to do with content moderation".<ref name="Brown-2022" /><ref name="Darcy-2022">{{Cite web |last=Darcy |first=Oliver |date=December 20, 2022 |title=Elon Musk claims the FBI paid Twitter to 'censor info from the public.' Here's what the Twitter Files actually show {{!}} CNN Business |url=https://www.cnn.com/2022/12/20/media/elon-musk-fbi-twitter-reliable-sources/index.html |url-status=live |archive-url=https://web.archive.org/web/20221222023008/https://www.cnn.com/2022/12/20/media/elon-musk-fbi-twitter-reliable-sources/index.html |archive-date=December 22, 2022 |access-date=December 22, 2022 |website=CNN}}</ref>
=== Part three (by Matt Taibbi) ===
{{Expand section|date=December 2022}}


=== Nos. 8–9: Relationship with the U.S. government ===
== Reactions ==


The eighth installment by ] on December 20, 2022, reported documents that showed the Twitter Site Integrity Team ]ed accounts from ] (CENTCOM) used to run online ] in other countries, including ], ], and ]. This whitelisting prevented the accounts from being flagged. Many of the accounts didn't disclose their affiliation with the military, and posed as ordinary users.<ref name="Khalil_Loo_12/21/2022">{{cite web |last1=Khalil |first1=Joe |last2=Loo |first2=Nancy |date=December 21, 2022 |title=Journalist says Twitter helped military influence operations |url=https://www.newsnationnow.com/business/tech/twitter-aided-pentagon-influence-operations-report/ |url-status=live |archive-url=https://web.archive.org/web/20221221194334/https://www.newsnationnow.com/business/tech/twitter-aided-pentagon-influence-operations-report/ |archive-date=December 21, 2022 |access-date=March 19, 2023 |website=]}}</ref>

The ninth tranche of "Twitter Files" by Taibbi relates to the CIA and FBI's alleged involvement in Twitter content moderation.<ref name="Wilson_Dempsey_12/26/2022">{{cite web |last1=Wilson |first1=J. Scott |last2=Dempsey |first2=Tom |date=December 26, 2022 |title=Ninth 'Twitter Files' alleges FBI, CIA content moderation |url=https://www.newsnationnow.com/politics/ninth-twitter-files-alleges-fbi-cia-content-moderation/ |url-status=live |archive-url=https://web.archive.org/web/20221227170720/https://www.newsnationnow.com/politics/ninth-twitter-files-alleges-fbi-cia-content-moderation/ |archive-date=December 27, 2022 |access-date=March 19, 2023 |website=]}}</ref>

=== No. 10: Moderation of COVID-19 content ===

The tenth installment was published on December 26, 2022, by David Zweig, which alleges that the U.S. government was involved in moderating ] on Twitter.<ref name="Dempsey_Markham_12/27/2022">{{cite web |last1=Dempsey |first1=Tom |last2=Markham |first2=Devan |date=December 27, 2022 |title=Latest 'Twitter Files' alleges rigged COVID debate |url=https://www.newsnationnow.com/politics/twitter-files-covid-tenth/ |url-status=live |archive-url=https://web.archive.org/web/20221227143913/https://www.newsnationnow.com/politics/twitter-files-covid-tenth/ |archive-date=December 27, 2022 |access-date=March 19, 2023 |website=]}}</ref>

=== No. 15: Hamilton 68 Dashboard ===

On January 27, 2023, Taibbi published the fifteenth installment, which discusses the ''Hamilton 68'' Dashboard maintained by the ] (ASD).<ref name="Sinnenberg_1/30/2023">{{cite web |last=Sinnenberg |first=Jackson |date=January 30, 2023 |title=Twitter Files 15 furthers the misunderstanding of Hamilton 68 |url=https://wpde.com/news/nation-world/twitter-files-15-furthers-the-misunderstanding-of-hamilton-68-russian-disinformation-the-daily-caller-right-wing-talking-points-social-media-mainstream-media-nuance-methodolgy-extremism-donald-trump-matt-taibbi-research-interference-trolls-bots |url-status=live |archive-url=https://web.archive.org/web/20230312200651/https://wpde.com/news/nation-world/twitter-files-15-furthers-the-misunderstanding-of-hamilton-68-russian-disinformation-the-daily-caller-right-wing-talking-points-social-media-mainstream-media-nuance-methodolgy-extremism-donald-trump-matt-taibbi-research-interference-trolls-bots |archive-date=March 12, 2023 |access-date=March 12, 2023 |website=]}}</ref> Taibbi wrote, "News outlets for years cited Watts and Hamilton 68 when claiming Russian bots were 'amplifying an endless parade of social media causes – against strikes in Syria, in support of Fox host Laura Ingraham, the campaigns of both Donald Trump and Bernie Sanders."<ref>{{cite web | url=https://www.twitterfiles.co/2023/01/27/twitter-files-15-move-over-jayson-blair-twitter-files-expose-next-great-media-fraud/ | title=Twitter Files #15 MOVE OVER, JAYSON BLAIR: TWITTER FILES EXPOSE NEXT GREAT MEDIA FRAUD – Twitter Files | date=January 27, 2023 }}</ref>

The ASD pushed back against Taibbi's claims by publishing a fact sheet<ref name="ASD_Team_1/27/2023">{{cite web |author=ASD Team |date=January 27, 2023 |title=FACT SHEET: Hamilton 68 Dashboard (2017-2018) |url=https://securingdemocracy.gmfus.org/fact-sheet-hamilton-68-dashboard-2017-2018/ |url-status=live |archive-url=https://web.archive.org/web/20230311212651/https://securingdemocracy.gmfus.org/fact-sheet-hamilton-68-dashboard-2017-2018/ |archive-date=March 11, 2023 |access-date=March 12, 2023 |website=]}}</ref> "repeating its methodology in the Hamilton 68 project" and by fact-checking Taibbi's "major allegations in that day's 'Twitter Files'".{{citation needed|date=April 2023}} The ASD described how the media often failed to "include the appropriate context when using the dashboard's data".{{citation needed|date=April 2023}}

Jackson Sinnenberg of '']'' critiqued Taibbi's release, describing Taibbi's allegations and the response of the Alliance for Securing Democracy. Taibbi called ASD's work a "mix of digital McCarthyism and fraud did great damage to American politics and culture".<ref name="Sinnenberg_1/30/2023" /> Sinnenberg noted that in 2018 the ASD had already explained how, contrary to media reports, they did not track bots. He describes how neither Twitter, Taibbi, or most media outlets "noted the specific disclaimers...at the end of the methodology guide". He sums up by noting that although Hamilton 68 was "an imperfect tool...calling it McCarthyism or fraudulent seems hyperbolic on Taibbi's part".<ref name="Sinnenberg_1/30/2023" />

=== No. 16: Insults directed to and from Donald Trump and other Republicans ===

Republican politicians also lobbied Twitter to moderate or not moderate certain content to benefit their political interests. Twitter removed "go back to where you came from" from its anti-immigrant hate speech policy after a 2019 Donald Trump tweet used a similar phrase to insult (mainly U.S.-born) Democratic congresswomen. The White House asked Twitter to remove a tweet by TV personality ] that insulted President Trump, but Twitter declined to do so.<ref>{{Cite web |title=Ex-Twitter officials reject GOP claims of government collusion |url=https://www.npr.org/2023/02/08/1155491204/ex-twitter-officials-reject-gop-claims-of-government-collusion |url-status=live |archive-url=https://web.archive.org/web/20230210001344/https://www.npr.org/2023/02/08/1155491204/ex-twitter-officials-reject-gop-claims-of-government-collusion |archive-date=February 10, 2023 |access-date=February 10, 2023 |website=]}}</ref>

=== No. 17: Global Engagement Center ===

On March 2, 2023, Taibbi published seventeenth installment, "New Knowledge, the Global Engagement Center, and State-Sponsored Blacklists" which focused on the Global Engagement Center established by the ] as an inter-agency effort to combat foreign propaganda.<ref name="Turley_3/4/2023">{{cite web |last=Turley |first=Jonathan |date=March 4, 2023 |title=Twitter discloses another possible government censorship effort |url=https://thehill.com/opinion/judiciary/3883931-twitter-discloses-another-possible-government-censorship-effort/ |url-status=live |archive-url=https://web.archive.org/web/20230319191813/https://thehill.com/opinion/judiciary/3883931-twitter-discloses-another-possible-government-censorship-effort/ |archive-date=March 19, 2023 |access-date=March 19, 2023 |website=]}}</ref>{{better source needed|This is a fringy opinion piece - can we get a decent RS here?|date=March 2023}}

=== No. 19: The Virality Project ===

The nineteenth installment of the Twitter Files, published March 17, 2023, dealt with how, according to ], ]'s "Virality Project", in cooperation with several nonprofits, "worked with social media platforms to flag and suppress commentary on COVID vaccines, science, and policy that contradicted public health officials' stances, even when that commentary was true." The object was to police alleged COVID misinformation that included true information being misused to favor misinformation tropes: "While individual true stories about negative vaccine side effects were not treated as misinformation or disinformation, they could be labeled 'malinformation' if they exaggerated or misled people, said researchers." Other examples of flagged posts included criticism of ], and discussion of ]s.<ref name="Britschgi_3/17/2023">{{cite web |last=Britschgi |first=Christian |date=March 17, 2023 |title=Researchers pressured Twitter to treat COVID-19 facts as 'misinformation' |url=https://reason.com/2023/03/17/researchers-pressured-twitter-to-treat-covid-19-facts-as-misinformation/ |url-status=live |archive-url=https://web.archive.org/web/20230319172114/https://reason.com/2023/03/17/researchers-pressured-twitter-to-treat-covid-19-facts-as-misinformation/ |archive-date=March 19, 2023 |access-date=March 19, 2023 |website=]}}</ref> ZDNet tech reporter Dan Patterson wrote: "At the beginning of the vaccine, there was a lot of misinformation about how these vaccines worked, and what they were trying to do is find out what's real, and then make sure that false information doesn't get accidentally amplified."<ref name="Entin_3/17/2023">{{cite web |last=Entin |first=Brian |date=March 17, 2023 |title=Latest 'Twitter Files' allege censorship of proven facts |url=https://www.newsnationnow.com/business/tech/twitter-files-virality-project/ |url-status=live |archive-url=https://web.archive.org/web/20230318110737/https://www.newsnationnow.com/business/tech/twitter-files-virality-project/ |archive-date=March 18, 2023 |access-date=March 19, 2023 |website=]}}</ref>

== Reactions ==
=== Politicians === === Politicians ===


After the Taibbi thread, former Trump White House official and conservative radio host ] said, "so far, I’m deeply underwhelmed." He rejected statements made by posters on ] that the First Amendment had been violated.<ref name="Petrizzo">{{Cite news |last=Petrizzo |first=Zachary |date=December 3, 2022 |title='Deeply Underwhelmed': Right-Wingers on Musk's Overhyped 'Twitter Files' |work=The Daily Beast |url=https://www.thedailybeast.com/deeply-underwhelmed-right-wingers-on-musks-overhyped-twitter-files}}</ref> In a Fox News interview, Republican House Minority Leader ] defended Taibbi's reporting and said of Elon Musk that his critics are "trying to discredit a person for telling the truth".<ref>{{Cite news |last=Grynbaum |first=Michael M. |date=December 5, 2022 |title=Elon Musk, Matt Taibbi, and a Very Modern Media Maelstrom |work=The New York Times |url=https://www.nytimes.com/2022/12/04/business/media/elon-musk-twitter-matt-taibbi.html |via=NYTimes.com}}</ref> In a ] interview, Republican House Minority Leader ] defended Taibbi's reporting and said of Elon Musk that his critics are "trying to discredit a person for telling the truth."<ref name="Grynbaum" />


Democratic House Representative ] confirmed the authenticity of his email to Twitter where he criticized the suppression of the ''New York Post'''s story as a violation of First Amendment principles.<ref name="wapo-khanna"/> He also said that Twitter should implement "clear and public criteria" of removal or non-promotion of content, make such decisions in a transparent way, and give users a way to appeal the decisions.<ref>{{Cite web |last=Khanna |first=Ro |date=2022-12-05 |title=archive.ph |url=https://www.wsj.com/amp/articles/twitters-duty-to-protect-free-speech-elon-musk-social-media-democracy-new-york-post-ideas-freedom-11670281265 |url-status=live |archive-url=https://archive.ph/Golkz |archive-date=2022-12-06 |access-date=2022-12-09 |website=The Wall Street Journal}}</ref> Democratic House Representative ] confirmed the authenticity of his email to Twitter criticizing the suppression of the '']''{{'}}s story as a violation of First Amendment principles.<ref name="wapo-khanna">{{Cite news |last=Lima |first=Christiano |title=Ro Khanna had no clue he'd star in Musk's 'Twitter Files' |url=https://www.washingtonpost.com/politics/2022/12/05/ro-khanna-had-no-clue-hed-star-musks-twitter-files/ |url-status=live |archive-url=https://web.archive.org/web/20221207130823/https://www.washingtonpost.com/politics/2022/12/05/ro-khanna-had-no-clue-hed-star-musks-twitter-files/ |archive-date=December 7, 2022 |access-date=December 7, 2022 |newspaper=]}}</ref> He also said that Twitter should implement "clear and public criteria" of removal or non-promotion of content, make such decisions in a transparent way, and give users a way to appeal the decisions.<ref>{{Cite web |last=Khanna |first=Ro |date=December 5, 2022 |title=archive.today |url=https://www.wsj.com/amp/articles/twitters-duty-to-protect-free-speech-elon-musk-social-media-democracy-new-york-post-ideas-freedom-11670281265 |url-status=live |archive-url=https://archive.today/20221206015147/https://www.wsj.com/amp/articles/twitters-duty-to-protect-free-speech-elon-musk-social-media-democracy-new-york-post-ideas-freedom-11670281265 |archive-date=December 6, 2022 |access-date=December 9, 2022 |website=The Wall Street Journal}}</ref> House Republicans have stated their intention to investigate the exchange between Khanna and Twitter.<ref>{{Cite news |title=Analysis {{!}} Ro Khanna had no clue he'd star in Musk's 'Twitter Files' |url=https://www.washingtonpost.com/politics/2022/12/05/ro-khanna-had-no-clue-hed-star-musks-twitter-files/ |url-status=live |archive-url=https://web.archive.org/web/20221207130823/https://www.washingtonpost.com/politics/2022/12/05/ro-khanna-had-no-clue-hed-star-musks-twitter-files/ |archive-date=December 7, 2022 |access-date=2022-12-18 |newspaper=Washington Post |language=en-US |issn=0190-8286}}</ref>

] referred to the first release of Twitter Files as proof of "Big Tech companies, the ], & the ]" rigging the 2020 United States presidential election against him, declaring that "the termination of all rules, regulations, and articles, even those found in the Constitution" was necessary. He asked whether the "rightful winner" should be declared or a new election should be held. ] Andrew Bates condemned Trump's comments, writing that the U.S. Constitution is a "sacrosanct document" that unites the country "regardless of party" and that calling for its termination is an attack against "the soul of our nation".<ref>{{Cite web |last=Habeshian |first=Sareen |date=December 3, 2022 |title=Trump: Constitution should be terminated due to 'massive' election fraud |url=https://www.axios.com/2022/12/03/trump-election-fraud-constitution |url-status=live |archive-url=https://web.archive.org/web/20221209143852/https://www.axios.com/2022/12/03/trump-election-fraud-constitution |archive-date=December 9, 2022 |access-date=December 13, 2022 |website=] |language=en-US}}</ref> Musk tweeted, "The Constitution is greater than any President. End of story."<ref name="Axios-2022" />

=== FBI ===

On December 21, 2022, the FBI responded to accusations made against them in the Twitter Files, releasing the following statement:<ref name="Perez_O'Sullivan_Fung_12/23/2022">{{cite web |last1=Perez |first1=Evan |last2=O'Sullivan |first2=Donie |last3=Fung |first3=Brian |date=December 23, 2022 |title=No directive: FBI agents, tech executives deny government ordered Twitter to suppress Hunter Biden story |url=https://www.cnn.com/2022/12/23/politics/twitter-files-elon-musk-fbi-hunter-biden-laptop/index.html |url-status=live |archive-url=https://web.archive.org/web/20221226085818/https://www.cnn.com/2022/12/23/politics/twitter-files-elon-musk-fbi-hunter-biden-laptop/index.html |archive-date=December 26, 2022 |access-date=December 26, 2022 |website=]}}</ref>

{{Blockquote
|text=The correspondence between the FBI and Twitter show nothing more than examples of our traditional, longstanding and ongoing federal government and private sector engagements, which involve numerous companies over multiple sectors and industries. As evidenced in the correspondence, the FBI provides critical information to the private sector&nbsp;in an effort to allow them to protect themselves and their customers. The men and women of the FBI work every day to protect the American public. It is unfortunate that conspiracy theorists and others are feeding the American public misinformation with the sole purpose of attempting to discredit the agency.}}

An FBI agent at the center of the controversy stated in sworn testimony that the bureau did not give a directive to Twitter about the Hunter Biden laptop story. A former agent who helped lead the bureau's work with social media companies said, "We would never go to a company to say you need to squelch this story."<ref name="Perez_O'Sullivan_Fung_12/23/2022" />


=== Legal scholars === === Legal scholars ===
Musk claimed that Twitter's content moderation violated the ]. <ref>{{Cite web |last=Fung |first=Brian |date=2023-06-06 |title=Twitter's own lawyers refute Elon Musk's claim that the 'Twitter Files' exposed US government censorship {{!}} CNN Business |url=https://edition.cnn.com/2023/06/06/tech/twitter-files-lawyers/index.html |access-date=2024-08-16 |website=CNN |language=en}}</ref> However, legal experts refuted the idea that content moderation by a private company violates the First Amendment, as it only restricts government actors.<ref>{{Cite magazine |last=French |first=David |date=December 3, 2022 |title=Elon Musk and Tucker Carlson Don't Understand the First Amendment |url=https://www.theatlantic.com/ideas/archive/2022/12/elon-musk-and-tucker-carlson-dont-understand-the-first-amendment/672352/ |url-status=live |archive-url=https://web.archive.org/web/20230122044512/https://www.theatlantic.com/ideas/archive/2022/12/elon-musk-and-tucker-carlson-dont-understand-the-first-amendment/672352/ |archive-date=January 22, 2023 |access-date=December 7, 2022 |magazine=] |quote=Last night, on Fox News, Tucker Carlson also picked up the claim about the First Amendment. With characteristic breathless hyperbole, Carlson declared that the documents "show a systemic violation of the First Amendment, the largest example of that in modern history." Musk and Carlson are both profoundly wrong; the documents released so far show no such thing. In October 2020, when the laptop story broke, Joe Biden was not president. The Democratic National Committee (which also asked for Twitter to review tweets) is not an arm of the government. It's a private political party. Twitter is not an arm of the government; it is a private company.}}</ref> David Loy, legal director for the ], said that Twitter is legally able to choose what speech is allowed on their site, noting that both the Biden campaign, which was not part of the government, and the Trump White House could request specific content moderation actions.<ref name="mercnewswool" />
According to David Loy, legal director for the ], Twitter is free to decide what content to allow on its platform, and both the Biden campaign and the Trump White House were free to make content suggestions.<ref>{{Cite web |date=December 7, 2022 |title=Why one Bay Area Democrat pushed back on Twitter's snuff of Hunter Biden story |url=https://www.mercurynews.com/2022/12/07/why-one-bay-area-democrat-pushed-back-on-twitters-hunter-biden-story-snuff|work=The Mercury News|author=John Woolfolk}}</ref>


=== Former Twitter employees === === Privacy and security ===


Twitter's former CEO and co-founder ] urged Musk to release all the internal documents "without filter" at once, including all of Twitter's discussions around current and future actions on content moderation.<ref>{{Cite web |last=Pandolfo |first=Chris |date=December 7, 2022 |title=Twitter Files: Jack Dorsey urges Elon Musk after James Baker ouster, 'Just release everything without filter' |url=https://www.foxbusiness.com/technology/twitter-files-jack-dorsey-urges-elon-musk-james-baker-ouster-release-everything-without-filter |url-status=live |archive-url=https://archive.ph/3OewB |archive-date=December 7, 2022 |access-date=December 8, 2022 |website=] |language=en-US}}</ref><ref>{{Cite web |last=Ray |first=Siladitya |date=December 7, 2022 |title=Twitter Files: Founder Jack Dorsey Urges Musk To Release 'Everything Without Filter' |url=https://www.forbes.com/sites/siladityaray/2022/12/07/twitter-files-founder-jack-dorsey-urges-musk-to-release-everything-without-filter/ |url-access=limited |url-status=live |archive-url=https://web.archive.org/web/20221207165708/https://www.forbes.com/sites/siladityaray/2022/12/07/twitter-files-founder-jack-dorsey-urges-musk-to-release-everything-without-filter/ |archive-date=December 7, 2022 |website=]}}</ref> Taibbi was criticized for not redacting email addresses from published screenshots; ], Twitter's former head of Trust and Safety, called it "fundamentally unacceptable", and Musk conceded that the email addresses should have been redacted.<ref name="Grynbaum" /> Though Musk was supportive of Roth while he was employed by Twitter, after his resignation he began publicly criticizing him and endorsing tweets making false accusations. This included an accusation that he was sexualizing children, which ] of ] said is a "common trope used by conspiracy theorists to attack people online". Roth subsequently faced a wave of threats of violence serious enough for him to flee his home.<ref name="osullivan2022">{{Cite web |last=O'Sullivan |first=Donie |date=December 12, 2022 |title=Former top Twitter official forced to leave home due to threats amid 'Twitter Files' release |url=https://www.cnn.com/2022/12/12/tech/twitter-files-yoel-roth/index.html |url-status=live |archive-url=https://web.archive.org/web/20221212223047/https://www.cnn.com/2022/12/12/tech/twitter-files-yoel-roth/index.html |archive-date=December 12, 2022 |access-date=December 12, 2022 |website=]}}</ref><ref>{{Cite news |last=Christopher |first=Wiggins |date=December 12, 2022 |title=Elon Musk Accuses Gay Former Twitter Employee of Sexualizing Kids |url=https://news.yahoo.com/elon-musk-accuses-gay-former-220353946.html |url-status=live |archive-url=https://web.archive.org/web/20221214151039/https://news.yahoo.com/elon-musk-accuses-gay-former-220353946.html |archive-date=December 14, 2022 |access-date=December 14, 2022 |work=Yahoo News}}</ref>
Musk directed his new head of Trust and Safety, Ella Irwin, to give screenshots of internal views of users' accounts to Weiss, which she posted online.<ref name="Wagner 2022">{{Cite web |last=Wagner |first=Kurt |date=December 9, 2022 |title=Musk Twitter Leak Raises Concern About Outside Data Access |url=https://www.bloomberg.com/news/articles/2022-12-09/musk-twitter-leak-raises-concern-about-outside-data-access |url-status=live |archive-url=https://web.archive.org/web/20221212180821/https://www.bloomberg.com/news/articles/2022-12-09/musk-twitter-leak-raises-concern-about-outside-data-access |archive-date=December 12, 2022 |access-date=December 12, 2022 |website=Bloomberg}}</ref> The publication of the screenshots, and a statement by Musk that writers working on the files would have unfettered access, raised concerns that people could access sensitive user data in violation of a 2022 privacy agreement between Twitter and the ].<ref name="Wagner 2022" /> On December 10, 2022, Musk threatened to sue any Twitter employee who leaked information to the press, despite his claims to be a "free speech absolutist," and having released internal messages and emails to selected journalists. This threat was expressed in an all-hands, with Twitter employees given a pledge to sign indicating that they understood.<ref name="Fortune20221210">{{Cite web |last=Mollman |first=Steve |date=December 12, 2022 |title=Elon Musk demands Twitter employees pledge they won't leak information to the press—and is threatening to sue them if they do: Report |url=https://fortune.com/2022/12/10/elon-musk-threatens-to-sue-twitter-employees-who-leak-information/ |url-status=live |archive-url=https://web.archive.org/web/20221211000630/https://fortune.com/2022/12/10/elon-musk-threatens-to-sue-twitter-employees-who-leak-information/ |archive-date=December 11, 2022 |access-date=December 11, 2022 |website=fortune.com |publisher=Fortune}}</ref><ref name="Independent20221211">{{Cite web |last=Woodward |first=Alex |date=December 11, 2022 |title=Free speech warrior Elon Musk reportedly threatens to sue Twitter staff if they leak to media |url=https://www.independent.co.uk/tech/elon-musk-twitter-files-sue-nda-b2242868.html |url-status=live |archive-url=https://web.archive.org/web/20221210212420/https://www.independent.co.uk/tech/elon-musk-twitter-files-sue-nda-b2242868.html |archive-date=December 10, 2022 |access-date=December 11, 2022 |website=independent.co.uk |publisher=The Independent}}</ref>


The Federal Trade Commission had conducted an investigation into the information released as part of the Twitter Files in late 2022, and ruled in February 2024 that no data privacy violations had occurred as Twitter engineers had " appropriate measures to protect consumers’ private information".<ref>{{cite web |last=Shanklin |first=Will |date=February 21, 2024 |title=FTC concludes Twitter didn't violate data security rules, in spite of Musk's orders |url=https://www.engadget.com/ftc-concludes-twitter-didnt-violate-data-security-rules-in-spite-of-musks-orders-191917132.html |url-status=live |archive-url=https://web.archive.org/web/20240221210657/https://www.engadget.com/ftc-concludes-twitter-didnt-violate-data-security-rules-in-spite-of-musks-orders-191917132.html |archive-date=February 21, 2024 |accessdate=February 21, 2024 |work=]}}</ref>
Taibbi was criticized for his failure to redact email addresses from the published screenshots; Yoel Roth, Twitter's former head of Trust and Safety, called it "fundamentally unacceptable"; Musk conceded that the email addresses should have been redacted.<ref name="Grynbaum" />

=== Former Twitter CEO ===

Twitter's former CEO and co-founder ] urged Musk to release all the internal documents "without filter" at once, including all of Twitter's discussions around current and future actions on content moderation.<ref>{{Cite web |last=Ray |first=Siladitya |date=December 7, 2022 |title=Twitter Files: Founder Jack Dorsey Urges Musk To Release 'Everything Without Filter' |url=https://www.forbes.com/sites/siladityaray/2022/12/07/twitter-files-founder-jack-dorsey-urges-musk-to-release-everything-without-filter/ |url-access=limited |url-status=live |archive-url=https://web.archive.org/web/20221207165708/https://www.forbes.com/sites/siladityaray/2022/12/07/twitter-files-founder-jack-dorsey-urges-musk-to-release-everything-without-filter/ |archive-date=December 7, 2022 |website=]}}</ref> Dorsey later criticized Musk for only allowing the internal documents to be accessed by select people, suggesting that the files should have been made publicly available "]-style" so that there were "many more eyes and interpretations to consider". Dorsey conceded that "mistakes were made" at Twitter but stated his belief that there was "no ill intent or hidden agendas" in the company. He also condemned the harassment campaigns waged against former Twitter employees, saying that it is "dangerous" and "doesn't solve anything".<ref>{{Cite web |last=Clark |first=Mitchell |date=December 13, 2022 |title=Jack Dorsey on Musk's Twitter Files: 'There's nothing to hide' |url=https://www.theverge.com/2022/12/13/23508240/jack-dorsey-twitter-files-response-bluesky-wikileaks |url-status=live |archive-url=https://web.archive.org/web/20221216031457/https://www.theverge.com/2022/12/13/23508240/jack-dorsey-twitter-files-response-bluesky-wikileaks |archive-date=December 16, 2022 |access-date=December 16, 2022 |website=] |language=en-US}}</ref>


=== Journalists === === Journalists ===


Conservative commentators said that Taibbi's reporting demonstrated the existence of liberal bias at Twitter prior to the company's acquisition by Musk, while many technology journalists wrote that the reported evidence did not demonstrate much more than Twitter's policy team having a difficult time making a tough call, but resolving the matter swiftly.<ref name=":4" /><ref name="alJazeeraDec7" /> After the first set of Files was published, an assortment of technology and media journalists said that the reported evidence demonstrated little more than Twitter's policy team struggling with difficult decisions, but resolving such matters swiftly; while conservative journalists characterized the documents as confirmation of Twitter's liberal bias.<ref name="Fischer-2022" /><ref name="alJazeeraDec7" /> Former Twitter employees and Trump White House officials confirmed that Republicans also made takedown requests so often that Twitter had to keep a database of them.<ref name="Binder" />


According to a '']'' article, Taibbi's posts contained "no bombshells", and showed "no government involvement in the laptop story," contradicting a conspiracy theory that claimed the FBI was involved.<ref name=":2" /> Taibbi received criticism from '']'' host ] for the appearance of performing ] for Musk; Taibbi responded by asking how many of his critics "have run stories for anonymous sources at the FBI, CIA, the Pentagon, White House".<ref name="Grynbaum" /> '']'' reported on Taibbi's posts regarding the ''New York Post'' story that "Twitter staff took 'extraordinary steps' to suppress an October 2020 ''New York Post'' story" and appeared to indicate "no government involvement in the laptop story," contradicting a conspiracy theory that claimed the FBI was involved.<ref name="Bushard-2022" /> ] of ] criticized Taibbi on Twitter for the appearance of performing public relations for Musk; Taibbi responded by asking how many of his critics "have run stories for anonymous sources at the FBI, CIA, the Pentagon, White House."<ref name="Grynbaum" />


], a conservative columnist with the ''New York Post'' who was among the first to write about the laptop, told Fox News host ] that the presentation wasn't the "smoking gun we’d hoped for," adding, "I feel that Elon Musk has held back some material," alluding to a meeting he had with ] CEO ] days earlier, amid speculation Apple might remove the Twitter app from its App Store.<ref name="Petrizzo" /> ] of '']'' wrote that "the files paint an ugly portrait of a social-media company’s management unilaterally deciding that its role was to keep breaking news away from the public instead of letting people see the reporting and drawing their own conclusions."<ref>{{Cite news |last=Geraghty |first=Jim |date=5 December 2022 |title='Twitter Files' Paint an Ugly Portrait |work=] |url=https://www.nationalreview.com/the-morning-jolt/twitter-files-paint-an-ugly-portrait/}}</ref> ], a columnist with the ''New York Post'' who was among the first to write about the laptop, told Fox News host ] that the presentation regarding the story wasn't the "smoking gun we'd hoped for".<ref name="Zakrzewski-2022" /> ] of '']'' wrote that "the files paint an ugly portrait of a social-media company's management unilaterally deciding that its role was to keep breaking news away from the public instead of letting people see the reporting and drawing their own conclusions."<ref>{{Cite news |last=Geraghty |first=Jim |date=December 5, 2022 |title='Twitter Files' Paint an Ugly Portrait |url=https://www.nationalreview.com/the-morning-jolt/twitter-files-paint-an-ugly-portrait/ |url-status=live |archive-url=https://web.archive.org/web/20221209013043/https://www.nationalreview.com/the-morning-jolt/twitter-files-paint-an-ugly-portrait/ |archive-date=December 9, 2022 |access-date=December 9, 2022 |work=]}}</ref>


'']'' wrote that the first two installments contained "a couple genuinely concerning findings" but were "saturated in hyperbole, marred by omissions of context, and discredited by instances of outright mendacity" and thus "best understood as an egregious example of the very phenomenon it purports to condemn — that of social-media managers leveraging their platforms for partisan ends."<ref name="Levitz_12/10/2022">{{Cite magazine |last=Levitz |first=Eric |date=December 10, 2022 |title=The 'Twitter Files' Is What It Claims to Expose |url=https://nymag.com/intelligencer/2022/12/twitter-files-explained-elon-musk-taibbi-weiss-hunter-biden-laptop.html |url-status=live |archive-url=https://web.archive.org/web/20221211174954/https://nymag.com/intelligencer/2022/12/twitter-files-explained-elon-musk-taibbi-weiss-hunter-biden-laptop.html |archive-date=December 11, 2022 |access-date=December 11, 2022 |magazine=New York Magazine}}</ref>
The ] praised the leak for exposing "a form of political corruption" where current and former U.S. intelligence officials have influence on elections.<ref>{{Cite news |title=The Twitter Censorship Files |publisher=] |url=https://www.wsj.com/articles/the-twitter-censorship-files-intelligence-spooks-russia-new-york-post-laptop-taibbi-11670189776 |archive-url=https://archive.ph/ghubx |archive-date=2022-12-09}}</ref>

Charlie Warzel of '']'' characterized the initial two threads as "sloppy, anecdotal, devoid of context, and...old news," but wrote that the files demonstrated the "immense power" possessed by ] platforms as a result of " broad swaths of our political discourse and news consumption to corporate platforms." He also suggested that Musk's core goal is to "anger liberals" and appeal to the political right, citing him allowing the documents to only be accessed by select people "who've expressed alignment with his pet issues" and telling his followers to vote Republican in the ].<ref name="Warzel 2022" />

After the first Weiss thread, Caleb Ecarma of '']'' wrote it was still unknown how many accounts had been "shadow banned," how they had been selected, and what their political persuasions were. He noted that several prominent leftist and ] users had been banned under Musk, while he had reinstated several banned prominent right-leaning users.<ref>{{Cite magazine |last=Ecarma |first=Caleb |date=December 9, 2022 |title=Elon Musk's Twitter Files Say A Lot More About Him Than Twitter |url=https://www.vanityfair.com/news/2022/12/elon-musk-twitter-files |url-status=live |archive-url=https://web.archive.org/web/20221212025643/https://www.vanityfair.com/news/2022/12/elon-musk-twitter-files |archive-date=December 12, 2022 |access-date=December 11, 2022 |magazine=Vanity Fair}}</ref><ref>{{Cite news |last=Ivanova |first=Irina |date=November 21, 2022 |title=These formerly banned Twitter accounts have been reinstated since Elon Musk took over |url=https://www.cbsnews.com/news/twitter-accounts-reinstated-elon-musk-donald-trump-kanye-ye-jordan-peterson-kathy-griffin-andrew-tate/ |url-status=live |archive-url=https://web.archive.org/web/20221212032553/https://www.cbsnews.com/news/twitter-accounts-reinstated-elon-musk-donald-trump-kanye-ye-jordan-peterson-kathy-griffin-andrew-tate/ |archive-date=December 12, 2022 |access-date=December 11, 2022 |work=CBS News}}</ref>

Katherine Cross of '']'' portrayed Weiss' and Taibbi's threads as "transparency theater", writing that Musk's ulterior motive is to achieve "freedom from any accountability" and "a world where no one tells him 'no'". Cross said that the word "shadowban" has become "whatever people want it to mean", comparing it to the use of the word "]" by the political right. She also asked why Musk had not been transparent about his own decision-making, suggesting that "everything they have falsely accused Twitter of doing is what they seek to do to their many ideological enemies".<ref name="wired1" />

The ] praised the release for exposing "a form of political corruption" where current and former U.S. intelligence officials have an influence on elections.<ref>{{Cite news |title=The Twitter Censorship Files |url=https://www.wsj.com/articles/the-twitter-censorship-files-intelligence-spooks-russia-new-york-post-laptop-taibbi-11670189776 |archive-url=https://archive.today/20221206212539/https://www.wsj.com/amp/articles/the-twitter-censorship-files-intelligence-spooks-russia-new-york-post-laptop-taibbi-11670189776 |archive-date=December 6, 2022 |publisher=]}}</ref> ] of '']'' wrote that the Twitter Files "exposed how a powerful class of like-minded people control and limit the flow of information to advantage their monolithically progressive agenda" and added that they "tell us nothing new", and that it does not contain any "shocking revelation" regarding government censorship or manipulation by political campaigns. Baker added that the Files "bring to the surface the internal deliberations of a company dealing with complex issues in ways consistent with its values."<ref>{{Cite news |last=Baker |first=Gerard |date=December 12, 2022 |title=Opinion {{!}} Elon Musk's Twitter Files Revelations Are Instructive but Not Surprising |url=https://www.wsj.com/articles/twitter-files-revelations-are-instructive-but-not-surprising-media-cultural-elites-misinformation-disagreement-musk-11670856198 |url-status=live |archive-url=https://web.archive.org/web/20221214044045/https://www.wsj.com/articles/twitter-files-revelations-are-instructive-but-not-surprising-media-cultural-elites-misinformation-disagreement-musk-11670856198 |archive-date=December 14, 2022 |access-date=December 14, 2022 |newspaper=Wall Street Journal |language=en-US}}</ref> ] of the ''Wall Street Journal'' asked: "Can't both sides back free speech?"<ref>{{Cite web |last=Rall |first=Ted |date=December 21, 2022 |title=Turnabout may be fair play, but it would be fairer if left and right respected each other's rights. |url=https://www.wsj.com/articles/cant-both-sides-back-free-speech-elon-musk-censorship-twitter-fbi-gop-democrats-covid-11671629259?mod=opinion_lead_pos8 |url-status=live |archive-url=https://web.archive.org/web/20221221235253/https://www.wsj.com/articles/cant-both-sides-back-free-speech-elon-musk-censorship-twitter-fbi-gop-democrats-covid-11671629259?mod=opinion_lead_pos8 |archive-date=December 21, 2022 |access-date=December 22, 2022 |website=Wall Street Journal |language=en-US}}</ref>

Oliver Darcy of CNN commented on the fact multiple news organizations were not reporting on the Twitter Files, saying that this is because "the releases have largely not contained any revelatory information", for the Files only demonstrate "how messy content moderation can be—especially when under immense pressure and dealing with the former President of the United States." However, he noted news outlets not covering the Files allows for "dishonest actors in right-wing media" to hijack the narrative with "warped interpretation", thus creating complications for laypeople trying to research the Files.<ref>{{Cite web |last=Darcy |first=Oliver |date=December 13, 2022 |title=Why news organizations are largely skeptical of Elon Musk's 'Twitter Files' theater |url=https://www.cnn.com/2022/12/12/media/twitter-files-reliable-sources/index.html |url-status=live |archive-url=https://web.archive.org/web/20221214003630/https://www.cnn.com/2022/12/12/media/twitter-files-reliable-sources/index.html |archive-date=December 14, 2022 |access-date=December 14, 2022 |website=CNN |language=en}}</ref> CNN interviewed six technology executives and senior managers, as well as multiple federal officials familiar with the matter, all of whom said the FBI had not given Twitter any directive to suppress the Hunter Biden laptop story.<ref name="Perez_O'Sullivan_Fung_12/23/2022" />

Following the sixth release of Files, ] of the libertarian magazine ] wrote that "social media companies have every right to moderate jokes" but called the FBI's communications with the company "inappropriate" and a "free speech violation". He commented that it was "frankly disturbing" for tech companies and the federal government to be "working in tandem to crack down on dissent, contrarianism, and even humor".<ref name="Soave-2022" /> Elizabeth Brown of the magazine opined that the documents presented in the seventh installment were "interesting—though hardly the sort of smoking guns many on the right are making them out to be". She wrote that the documents were not proof of Twitter trying to rig the 2020 presidential election in Joe Biden's favor by suppressing the ''Post'' story but rather an "understandable mistake" done in reaction to accusations of the site aiding Russian trolls in 2016 and "pressure from government forces" such as the FBI and DHS, who she said were the "real villains here".<ref name="Brown-2022" />

A year after the launch of the Twitter Files an article on their impact by Brittany Bernstein was published in the ''].'' The article assesses national awareness of government censorship of social media and attributes Elon Musk's "shocking transparency" as a key factor leading to the "Fifth Circuit U.S. Court of Appeals ruling that the White House likely "coerced the platforms to make their moderation decisions by way of intimidating messages and threats of adverse consequences."<ref>{{cite web |last1=Bernstein |first1=Brittany |date=December 26, 2023 |title=How Elon Musk's Shocking Transparency Led to a Reporter's Swift Education in the Censorship Industrial Complex |url=https://www.nationalreview.com/news/1576737/ |url-status=live |archive-url=https://web.archive.org/web/20240203190520/https://www.nationalreview.com/news/1576737/ |archive-date=February 3, 2024 |access-date=3 February 2024 |website=National Review}}</ref>

===Misplaced Pages article===
Musk accused ] of "non-trivial left-wing bias" after the Twitter Files article was considered for deletion, replying to screenshots of select users referring to it as "not notable" and a "nothing burger"; however, the final decision was to keep the article.<ref name="Bhaimiya2022">{{Cite web |last=Bhaimiya |first=Sawdah |date=December 8, 2022 |title=Misplaced Pages founder Jimmy Wales told Elon Musk it is 'not for sale' after the Twitter owner accused the encyclopedia of having a left-wing bias |url=https://www.businessinsider.com/elon-musk-warned-wikipedia-is-not-for-sale-by-founder-2022-12?r=US&IR=T |url-status=live |archive-url=https://web.archive.org/web/20230113155912/https://www.businessinsider.com/elon-musk-warned-wikipedia-is-not-for-sale-by-founder-2022-12?r=US&IR=T |archive-date=January 13, 2023 |access-date=December 13, 2022 |website=Business Insider |language=en-US}}</ref><ref>{{Cite web |date=December 8, 2022 |title=We Are Watching Elon Musk and His Fans Create a Conspiracy Theory About Misplaced Pages in Real Time |url=https://www.vice.com/amp/en/article/qjk5j7/we-are-watching-elon-musk-and-his-fans-create-a-conspiracy-theory-about-wikipedia-in-real-time |url-status=live |archive-url=https://web.archive.org/web/20230113155913/https://www.vice.com/en/article/qjk5j7/we-are-watching-elon-musk-and-his-fans-create-a-conspiracy-theory-about-wikipedia-in-real-time |archive-date=January 13, 2023 |access-date=December 14, 2022 |website=Vice |language=en}}</ref>

== Aftermath ==
In June 2023, lawyers working for Twitter contested many of the claims made in the Twitter Files in court. According to CNN "Altogether, the filing by Musk’s own corporate lawyers represents a step-by-step refutation of some of the most explosive claims to come out of the Twitter Files and that in some cases have been promoted by Musk himself."<ref>{{cite web |last1=Fung |first1=Brian |date=June 6, 2023 |title=Twitter's own lawyers refute Elon Musk's claim that the 'Twitter Files' exposed US government censorship |url=https://www.cnn.com/2023/06/06/tech/twitter-files-lawyers/index.html |url-status=live |archive-url=https://web.archive.org/web/20230607011150/https://www.cnn.com/2023/06/06/tech/twitter-files-lawyers/index.html |archive-date=June 7, 2023 |access-date=7 June 2023 |website=cnn.com |publisher=CNN}}</ref>

As a result of the Twitter Files, ], a misinformation researcher formerly at the ], became the center of a conspiracy theory that falsely claimed she was a CIA operative leading a large-scale censorship operation.<ref name="u980">{{cite web | last=DiResta | first=Renée | title=My Encounter With the Fantasy-Industrial Complex | website=The Atlantic | date=2024-06-15 | url=https://www.theatlantic.com/ideas/archive/2024/06/cia-renee-censorship-conspiracy-twitter/678688/ | access-date=2024-06-23}}</ref> In an interview with ], DiResta said that the Files also contained the unredacted names of her students, who then received death threats.<ref name="lorenzdiresta">{{cite video | last=Lorenz | first=Taylor | title= Top Stanford researcher smeared as a 'CIA censorship supervillain' | url=https://www.youtube.com/watch?v=9UKvBfhAiKg&t=1030s | time=16m30s | date=2024-06-22 | access-date=2024-06-23}}</ref>

In 2024, after a ] which resulted in a release of opposition research on ], Twitter (now X) in coordinated with the Trump campaign to suppress the story<ref>{{Cite web |last=Reilly |first=Liam |date=2024-10-11 |title=Trump campaign connected with Elon Musk's X before it blocked links to hacked materials {{!}} CNN Business |url=https://www.cnn.com/2024/10/11/media/trump-elon-musk-x-hack-materials/index.html |access-date=2024-10-13 |website=CNN |language=en}}</ref> including Twitter banning journalists who linked to or mentioned the story.<ref>{{Cite web |last=Lopatto |first=Elizabeth |date=2024-09-26 |title=X blocks links to hacked JD Vance dossier |url=https://www.theverge.com/2024/9/26/24255298/elon-musk-x-blocks-jd-vance-dossier |access-date=2024-10-13 |website=The Verge |language=en}}</ref> This drew comparisons to the Twitter Files.<ref>{{Cite web |title=Musk's X blocks Vance dossier, draws reminder of Hunter Biden flap {{!}} The Spokesman-Review |url=https://www.spokesman.com/stories/2024/sep/27/musks-x-blocks-vance-dossier-draws-reminder-of-hun/ |access-date=2024-10-13 |website=www.spokesman.com}}</ref>


==References== ==References==
{{reflist|33em}} {{reflist}}

==External links==
* - Files hosted on Matt Taibbi's ''Racket News'' at ].
* U.S. House Judiciary Select Subcommittee on the Weaponization of the Federal Government. ]. March 9, 2023.


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Latest revision as of 18:25, 28 December 2024

Content moderation files published since 2022

The Twitter Files
DescriptionInternal Twitter documents released by Elon Musk
DateDecember 2022 – March 2023
PublishersMatt Taibbi, Bari Weiss, Lee Fang, Michael Shellenberger, David Zweig
This article is part of
a series aboutElon Musk

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Elon Musk's signature

The Twitter Files are a series of releases of select internal Twitter, Inc. documents published from December 2022 through March 2023 on Twitter. CEO Elon Musk gave the documents to journalists Matt Taibbi, Bari Weiss, Lee Fang, and authors Michael Shellenberger, David Zweig and Alex Berenson shortly after he acquired Twitter on October 27, 2022. Taibbi and Weiss coordinated the publication of the documents with Musk, releasing details of the files as a series of Twitter threads.

After the first set of files was published, various technology and media journalists said that the reported evidence demonstrated little more than Twitter's policy team struggling with difficult decisions, but resolving such matters swiftly. Some conservatives said that the documents demonstrated what they called Twitter's liberal bias.

A major aspect of the examination surrounded false assertions by Musk and others that Twitter had been ordered by the government to help presidential candidate Joe Biden in the coming election by suppressing an October 2020 New York Post story about Hunter Biden's laptop. Researcher Matt Taibbi found no evidence of government involvement in Twitter's decision to initially withhold the story.

In a June 2023 court filing, Twitter attorneys strongly denied that the Files showed the government had coerced the company to censor content, as Musk and many Republicans claimed. Former Twitter employees asserted that Republican officials also made takedown requests so often that Twitter had to keep a database tracking them.

Internal Twitter emails showed the company allowed accounts operated by the U.S. military to run a Middle East influence campaign; some accounts were kept on the platform for years before being taken down.

The releases prompted debate over the nature of blacklisting, vows for congressional investigation, calls for the full release of all documents for the sake of transparency, and calls to improve content moderation processes at Twitter.

Background

The inner workings of Twitter's content moderation systems were not well known to the public, on the basis that knowledge of the details could enable manipulation. But American conservatives had long contended that Twitter used its moderation policies to muzzle conservative views. On November 28, 2022, a month after Musk officially acquired Twitter, Musk announced that he planned to release a portion of Twitter's internal documents related to "free speech suppression", adding, "The public deserves to know what really happened" under Twitter's prior leadership.

Musk subsequently gave a series of internal Twitter documents—including screenshots, emails, and chat logs—to freelance journalists Matt Taibbi and Bari Weiss. Taibbi noted that "in exchange for the opportunity to cover a unique and explosive story, I had to agree to certain conditions" that he did not disclose. Weiss stated that the only condition she and her reporting team agreed to was that the material would be first published on Twitter. Musk later stated he had not read the documents before their release to Taibbi and Weiss.

On December 6, Musk fired James Baker, deputy general counsel at Twitter, for allegedly vetting the information before it was passed on to Taibbi and Weiss and providing an explanation that Musk found "unconvincing." Taibbi said that the planned publication of Twitter's internal documents related to its handling of the Hunter Biden laptop story had been delayed because of Baker's vetting. Baker had previously been general counsel for the FBI and investigated Russian interference into the 2016 election.

Topics

In his prelude, Taibbi stated that the files told a "Frankenstein tale of a human-built mechanism"—"one of the world's largest and most influential social media platforms"—"grown out the control of its designer". Taibbi wrote that these documents, as well as the assessment of "multiple current and former high-level executives", demonstrate how, although external requests for moderation from both political parties were received and honored, an overwhelmingly left-wing employee base at Twitter facilitated a left-leaning bias.

The first installment included content related to Twitter's moderation process regarding a New York Post article on the Hunter Biden laptop story. The second installment addressed what Musk and others have described as the shadow banning of some users. The third installment highlighted events within Twitter leading to President Donald Trump's suspension from Twitter. The fourth installment covered how Twitter employees reacted to the January 6 United States Capitol attack and the conflict within Twitter on how to moderate tweets and users supporting the attack. The fifth installment covered how Twitter employees influenced the decision to ban Trump from the platform. The sixth installment described how the FBI contacted Twitter to suggest that action be taken against several accounts for allegedly spreading election disinformation. The seventh installment showed Twitter's interaction with the intelligence community around the New York Post story on Hunter Biden's laptop. The eighth installment showed the Twitter Site Integrity Team whitelisted accounts from United States Central Command (CENTCOM) used to run online influence campaigns in other countries.

No. 1: Content moderation of New York Post story

Journalist Matt Taibbi, who published the first installment of the documents

On December 2, 2022, Taibbi posted a lengthy Twitter thread reporting on the first installment of the Twitter Files, which he illustrated with images of some of the files. Taibbi's installment attracted thousands of retweets. Some documents described Twitter's internal deliberations regarding the decision to moderate content relating to the Hunter Biden laptop controversy, while others contained information on how Twitter treated tweets that were flagged for removal at the request of the 2020 Biden campaign team and the first Trump White House. He also shared communications between California Democrat Ro Khanna and then-Twitter head of legal Vijaya Gadde, in which Khanna warned about the free-speech implications and possible political backlash that would result from censorship.

The laptop controversy related to a 2020 New York Post article that presented allegations concerning a laptop computer of Hunter Biden, son of then-presidential candidate Joe Biden. Twitter, along with Facebook, implemented measures to block its users from sharing links to the story, and Twitter further imposed a temporary lock on the accounts of the New York Post and White House Press Secretary Kayleigh McEnany, citing violations of its rules against posting hacked content. The Washington Post reported that this was a result of the company's scenario-planning exercises to combat disinformation campaigns, which included potential "hack and leak" situations like what had transpired during the Russian interference in the 2016 United States elections. The decision generated an outcry from then-President Trump and conservatives who saw it as politically motivated. Yoel Roth, then Twitter's Head of Trust and Safety, later said he had not been in favor of withholding the story and acknowledged that it was a "mistake" to censor it.

The installment shed light on an internal debate on whether Twitter should prevent the story from being shared, with leadership arguing that it fell under the company's prohibition on hacked materials. According to Taibbi, then-CEO Dorsey was unaware of the decision to suppress the content when it was made. Days later, Dorsey reversed the decision, calling it a "mistake", and Twitter updated its hacked materials policy to state that news stories about hacked materials would be permitted, but with a contextual warning. Taibbi also shared a screenshot of what appeared to be a request from the Biden campaign asking for a review of five tweets, along with the Twitter moderation team's reply, "Handled these." Taibbi did not disclose the content of those tweets, but four were later found from internet archives to contain nude images of Hunter Biden, which violated Twitter policy and California law as revenge porn; the content of the fifth deleted tweet is unknown.

Musk tweeted that Twitter had acted "under orders from the government", though Taibbi reported that he found no evidence of government involvement in the laptop story, tweeting, "Although several sources recalled hearing about a 'general' warning from federal law enforcement that summer about possible foreign hacks, there's no evidence—that I've seen—of any government involvement in the laptop story." His reporting seemed to undermine a key narrative promoted by Musk and Republicans that the FBI pressured social media companies to suppress the Hunter Biden laptop stories.

No. 2: Visibility filtering

Weiss published the second installment on December 8, covering "visibility filtering." Twitter "rank" tweets and search results, promoting some tweets for "timely relevance" and limiting the exposure of others. The company uses the term "visibility filtering" to refer to these practices as well as user-generated filtering—such as when one user blocks or mutes another account. One goal of visibility filtering is to reduce the reach of accounts that violate Twitter rules without committing violations egregious enough to warrant suspension.

Weiss contended that "visibility filtering" was merely Twitter's in-house term for "shadow banning". She posted screenshots of employee views of user accounts with tags indicating visibility filtering, and wrote that politically sensitive decisions were made by the Site Integrity Policy, Policy Escalation Support (SIP-PES) team, which included the chief legal officer, head of trust and safety, and CEO. She posted screenshots of the accounts of Stanford professor Jay Bhattacharya (an opponent of COVID-19 lockdowns), conservative radio host Dan Bongino, and conservative activist Charlie Kirk, which were respectively tagged with "Trends Blacklist", "Search Blacklist", and "Do Not Amplify". She also said that the SIP-PES team was responsible for the multiple suspensions of the anti-LGBT account Libs of TikTok, which had been tagged with "Do Not Take Action on User Without Consulting With SIP-PES". She noted that Twitter had not taken down a tweet containing the address of the account's owner, Chaya Raichik.

Weiss characterized these practices as censorship and as evidence of shadow banning, which Twitter disputed, largely on the basis of its different definition of "shadow ban". Twitter distinguished visibility filtering from shadow banning, which it defined as making "content undiscoverable to everyone except the person who posted it."

The documents Weiss discussed focused on individuals popular with the right-wing and suggested the moderation practices were politically motivated—a long-standing claim among American conservatives, which Twitter has denied. An internal study Twitter conducted in 2018 found its algorithms favored the political right. Wired and Slate described the policy by which moderators were unable to act on high-profile conservative accounts without first escalating to high-level management as "preferential treatment", since this effectively limited Twitter's enforcement of their content policies on these accounts. Weiss did not reveal how many accounts overall were de-amplified nor the politics of those who were, and this lack of context made it difficult to glean any conclusions on the matter. Kayvon Beykpour, the former head of product at Twitter, called the installment "deliberately misleading"; in the interest of transparency, Dorsey called for all of the Twitter Files to be released, tweeting to Musk, "Make everything public now."

Nos. 3–5: Attack on the Capitol and suspension of Donald Trump

The third installment was published by Taibbi on December 9, highlighting the events within the company that led up to Trump's suspension from Twitter. Two days after the January 6, 2021 United States Capitol attack, Trump made two tweets: one praised his voters, calling them "American Patriots" who will "not be disrespected or treated unfairly in any way, shape or form!!!" and the other stated that he would not be attending Joe Biden's inauguration. Twitter permanently suspended Trump's account on the same day, citing the two tweets as a violation of the "glorification of violence" policy. Taibbi reported that on October 8, 2020, Twitter executives created a channel entitled "us2020_xfn_enforcement" as a hub to discuss content removal that pertained to the then-upcoming 2020 United States presidential election. Twitter's moderation process was, according to Taibbi, based on guesswork, "gut calls", and Google searches, including moderation of then-President Trump's tweets. As previously reported by The New York Times in 2020, Taibbi said that then-head of Trust and Safety for Twitter, Yoel Roth, met regularly with agencies such as the FBI to discuss potential attempts by foreign and domestic actors to manipulate the 2020 election. Following the suspension of Trump's Twitter account, Taibbi reported that it set a precedent for the suspension of future presidents' accounts, which he claimed to violate Twitter's own policies. Taibbi wrote that he was told that the Trump administration and Republicans had made requests to moderate tweets but did not find any evidence of these requests in the election enforcement Slack chat.

Author Michael Shellenberger, who published the fourth and seventh installments

The fourth installment was published on December 10 by Shellenberger. It covered how Twitter employees reacted to the January 6 United States Capitol attack and the conflict within the company about how to take action against tweets and Twitter users who were supporting the attack without a specific policy as backing, due to the unprecedented nature of Trump's false claims of winning the 2020 United States presidential election. Shellenberger shared screenshots of Roth asking a coworker to blacklist the terms "stopthesteal" and "kraken", both of which were associated with supporters of the January 6 attack. He also said that pressure from the company's employees appeared to influence Dorsey to approve a "repeat offender" policy for permanent suspension. After receiving five strikes as per the new policy, Trump's personal Twitter account was permanently suspended on January 8. Shellenberger's installment also provided screenshots suggesting that there were instances when employees flagged tweets and applied strikes at their own discretion without specific policy guidance, which according to Shellenberger, are examples of a frequent occurrence.

The fifth installment was published on December 12 by Weiss. It covered the conflict between Twitter employees and how it influenced the decision regarding Trump's ban from the platform. Those communications include requests from the FBI and other agencies to determine if a particular tweet violated policies against election manipulation. Weiss reported that two tweets Trump made on the morning of January 8, 2021, were used as a foundation for his suspension. She said that the two tweets were initially cleared as having no indication of incitement of violence, to the agreement of multiple employees. According to Weiss, former head of Legal, Policy, and Trust Vijaya Gadde dissented, suggesting that the tweets were dog whistles for future political violence. Weiss reported that Twitter's "scaled enforcement" team engaged and agreed with Gadde, suggesting that the tweets violated the "glorification of violence" policy and that the term "American Patriots" Trump used in a tweet was code for the Capitol rioters. She also said that one team member referred to Trump as a "leader of a terrorist group responsible for violence/deaths comparable to the Christchurch shooter or Hitler". Weiss reported that after a 30-minute all-staffer meeting, Dorsey asked Roth to simplify the language of the document for Trump's suspension. One hour later, Trump's account was suspended "due to the risk of further incitement of violence".

Nos. 6–7: FBI communications with Twitter Trust and Safety Team

The sixth installment, published by Taibbi on December 16, described how the FBI reported several accounts to Twitter's Trust and Safety Team for allegedly spreading election misinformation. According to Taibbi, many of the accounts reported had small numbers of followers and were making tweets seemingly satirical in nature, such as user Claire Foster who had tweeted "I'm a ballot counter in my state. If you're not wearing a mask, I'm not counting your vote. #safetyfirst" and "For every negative comment on this post I'm adding another vote for the democrats". He also reported that Twitter did not always take action against tweets and accounts flagged by the FBI. Taibbi wrote that a high-ranking staff member referred to the company's relationship with the FBI as "government-industry sync" due to the frequency of emails and meetings with the agency.

The seventh installment was published by Shellenberger on December 19, 2022. It described the FBI's involvement in moderating the Hunter Biden laptop story. Shellenberger reported that the FBI's and the DHS' warnings about potential foreign interference in the 2020 presidential election influenced Twitter to moderate the Hunter Biden laptop story. Roth wrote in an internal discussion about the Post story that due to "the SEVERE risks here and lessons of 2016", Twitter should apply a warning to the story and prevent it from "being amplified". Shellenberger shared screenshots of an email from 2021, which included a communication from Twitter's Safety, Content, & Law Enforcement (SCALE) team that Twitter had received $3,415,323 from a 2019 program designed to meet the "statutory right of reimbursement" for the cost of processing requests from the FBI. Musk claimed in a tweet that this payment is proof of the U.S. government bribing the company "to censor info from the public", despite such payments being commonplace for processing legal requests. Twitter's guidelines under law enforcement state that "Twitter may seek reimbursement for costs associated with information produced pursuant to legal process and as permitted by law (e.g., under 18 U.S.C. §2706)". Alex Stamos, former chief security officer at Facebook and partner at cyber consulting firm Krebs Stamos Group, wrote that the reimbursements from the FBI have "absolutely nothing to do with content moderation".

Nos. 8–9: Relationship with the U.S. government

The eighth installment by Lee Fang on December 20, 2022, reported documents that showed the Twitter Site Integrity Team whitelisted accounts from United States Central Command (CENTCOM) used to run online influence campaigns in other countries, including Yemen, Syria, and Kuwait. This whitelisting prevented the accounts from being flagged. Many of the accounts didn't disclose their affiliation with the military, and posed as ordinary users.

The ninth tranche of "Twitter Files" by Taibbi relates to the CIA and FBI's alleged involvement in Twitter content moderation.

No. 10: Moderation of COVID-19 content

The tenth installment was published on December 26, 2022, by David Zweig, which alleges that the U.S. government was involved in moderating COVID-19 content on Twitter.

No. 15: Hamilton 68 Dashboard

On January 27, 2023, Taibbi published the fifteenth installment, which discusses the Hamilton 68 Dashboard maintained by the Alliance for Securing Democracy (ASD). Taibbi wrote, "News outlets for years cited Watts and Hamilton 68 when claiming Russian bots were 'amplifying an endless parade of social media causes – against strikes in Syria, in support of Fox host Laura Ingraham, the campaigns of both Donald Trump and Bernie Sanders."

The ASD pushed back against Taibbi's claims by publishing a fact sheet "repeating its methodology in the Hamilton 68 project" and by fact-checking Taibbi's "major allegations in that day's 'Twitter Files'". The ASD described how the media often failed to "include the appropriate context when using the dashboard's data".

Jackson Sinnenberg of The National Desk critiqued Taibbi's release, describing Taibbi's allegations and the response of the Alliance for Securing Democracy. Taibbi called ASD's work a "mix of digital McCarthyism and fraud did great damage to American politics and culture". Sinnenberg noted that in 2018 the ASD had already explained how, contrary to media reports, they did not track bots. He describes how neither Twitter, Taibbi, or most media outlets "noted the specific disclaimers...at the end of the methodology guide". He sums up by noting that although Hamilton 68 was "an imperfect tool...calling it McCarthyism or fraudulent seems hyperbolic on Taibbi's part".

No. 16: Insults directed to and from Donald Trump and other Republicans

Republican politicians also lobbied Twitter to moderate or not moderate certain content to benefit their political interests. Twitter removed "go back to where you came from" from its anti-immigrant hate speech policy after a 2019 Donald Trump tweet used a similar phrase to insult (mainly U.S.-born) Democratic congresswomen. The White House asked Twitter to remove a tweet by TV personality Chrissy Teigen that insulted President Trump, but Twitter declined to do so.

No. 17: Global Engagement Center

On March 2, 2023, Taibbi published seventeenth installment, "New Knowledge, the Global Engagement Center, and State-Sponsored Blacklists" which focused on the Global Engagement Center established by the Countering Foreign Propaganda and Disinformation Act as an inter-agency effort to combat foreign propaganda.

No. 19: The Virality Project

The nineteenth installment of the Twitter Files, published March 17, 2023, dealt with how, according to Reason magazine, Stanford University's "Virality Project", in cooperation with several nonprofits, "worked with social media platforms to flag and suppress commentary on COVID vaccines, science, and policy that contradicted public health officials' stances, even when that commentary was true." The object was to police alleged COVID misinformation that included true information being misused to favor misinformation tropes: "While individual true stories about negative vaccine side effects were not treated as misinformation or disinformation, they could be labeled 'malinformation' if they exaggerated or misled people, said researchers." Other examples of flagged posts included criticism of vaccine passports, and discussion of breakthrough infections. ZDNet tech reporter Dan Patterson wrote: "At the beginning of the vaccine, there was a lot of misinformation about how these vaccines worked, and what they were trying to do is find out what's real, and then make sure that false information doesn't get accidentally amplified."

Reactions

Politicians

In a Fox News interview, Republican House Minority Leader Kevin McCarthy defended Taibbi's reporting and said of Elon Musk that his critics are "trying to discredit a person for telling the truth."

Democratic House Representative Ro Khanna confirmed the authenticity of his email to Twitter criticizing the suppression of the New York Post's story as a violation of First Amendment principles. He also said that Twitter should implement "clear and public criteria" of removal or non-promotion of content, make such decisions in a transparent way, and give users a way to appeal the decisions. House Republicans have stated their intention to investigate the exchange between Khanna and Twitter.

Donald Trump referred to the first release of Twitter Files as proof of "Big Tech companies, the DNC, & the Democrat Party" rigging the 2020 United States presidential election against him, declaring that "the termination of all rules, regulations, and articles, even those found in the Constitution" was necessary. He asked whether the "rightful winner" should be declared or a new election should be held. White House Deputy Press Secretary Andrew Bates condemned Trump's comments, writing that the U.S. Constitution is a "sacrosanct document" that unites the country "regardless of party" and that calling for its termination is an attack against "the soul of our nation". Musk tweeted, "The Constitution is greater than any President. End of story."

FBI

On December 21, 2022, the FBI responded to accusations made against them in the Twitter Files, releasing the following statement:

The correspondence between the FBI and Twitter show nothing more than examples of our traditional, longstanding and ongoing federal government and private sector engagements, which involve numerous companies over multiple sectors and industries. As evidenced in the correspondence, the FBI provides critical information to the private sector in an effort to allow them to protect themselves and their customers. The men and women of the FBI work every day to protect the American public. It is unfortunate that conspiracy theorists and others are feeding the American public misinformation with the sole purpose of attempting to discredit the agency.

An FBI agent at the center of the controversy stated in sworn testimony that the bureau did not give a directive to Twitter about the Hunter Biden laptop story. A former agent who helped lead the bureau's work with social media companies said, "We would never go to a company to say you need to squelch this story."

Legal scholars

Musk claimed that Twitter's content moderation violated the First Amendment. However, legal experts refuted the idea that content moderation by a private company violates the First Amendment, as it only restricts government actors. David Loy, legal director for the First Amendment Coalition, said that Twitter is legally able to choose what speech is allowed on their site, noting that both the Biden campaign, which was not part of the government, and the Trump White House could request specific content moderation actions.

Privacy and security

Taibbi was criticized for not redacting email addresses from published screenshots; Yoel Roth, Twitter's former head of Trust and Safety, called it "fundamentally unacceptable", and Musk conceded that the email addresses should have been redacted. Though Musk was supportive of Roth while he was employed by Twitter, after his resignation he began publicly criticizing him and endorsing tweets making false accusations. This included an accusation that he was sexualizing children, which Donie O'Sullivan of CNN said is a "common trope used by conspiracy theorists to attack people online". Roth subsequently faced a wave of threats of violence serious enough for him to flee his home. Musk directed his new head of Trust and Safety, Ella Irwin, to give screenshots of internal views of users' accounts to Weiss, which she posted online. The publication of the screenshots, and a statement by Musk that writers working on the files would have unfettered access, raised concerns that people could access sensitive user data in violation of a 2022 privacy agreement between Twitter and the Federal Trade Commission. On December 10, 2022, Musk threatened to sue any Twitter employee who leaked information to the press, despite his claims to be a "free speech absolutist," and having released internal messages and emails to selected journalists. This threat was expressed in an all-hands, with Twitter employees given a pledge to sign indicating that they understood.

The Federal Trade Commission had conducted an investigation into the information released as part of the Twitter Files in late 2022, and ruled in February 2024 that no data privacy violations had occurred as Twitter engineers had " appropriate measures to protect consumers’ private information".

Former Twitter CEO

Twitter's former CEO and co-founder Jack Dorsey urged Musk to release all the internal documents "without filter" at once, including all of Twitter's discussions around current and future actions on content moderation. Dorsey later criticized Musk for only allowing the internal documents to be accessed by select people, suggesting that the files should have been made publicly available "Wikileaks-style" so that there were "many more eyes and interpretations to consider". Dorsey conceded that "mistakes were made" at Twitter but stated his belief that there was "no ill intent or hidden agendas" in the company. He also condemned the harassment campaigns waged against former Twitter employees, saying that it is "dangerous" and "doesn't solve anything".

Journalists

After the first set of Files was published, an assortment of technology and media journalists said that the reported evidence demonstrated little more than Twitter's policy team struggling with difficult decisions, but resolving such matters swiftly; while conservative journalists characterized the documents as confirmation of Twitter's liberal bias. Former Twitter employees and Trump White House officials confirmed that Republicans also made takedown requests so often that Twitter had to keep a database of them.

Forbes reported on Taibbi's posts regarding the New York Post story that "Twitter staff took 'extraordinary steps' to suppress an October 2020 New York Post story" and appeared to indicate "no government involvement in the laptop story," contradicting a conspiracy theory that claimed the FBI was involved. Mehdi Hasan of MSNBC criticized Taibbi on Twitter for the appearance of performing public relations for Musk; Taibbi responded by asking how many of his critics "have run stories for anonymous sources at the FBI, CIA, the Pentagon, White House."

Miranda Devine, a columnist with the New York Post who was among the first to write about the laptop, told Fox News host Tucker Carlson that the presentation regarding the story wasn't the "smoking gun we'd hoped for". Jim Geraghty of National Review wrote that "the files paint an ugly portrait of a social-media company's management unilaterally deciding that its role was to keep breaking news away from the public instead of letting people see the reporting and drawing their own conclusions."

Intelligencer wrote that the first two installments contained "a couple genuinely concerning findings" but were "saturated in hyperbole, marred by omissions of context, and discredited by instances of outright mendacity" and thus "best understood as an egregious example of the very phenomenon it purports to condemn — that of social-media managers leveraging their platforms for partisan ends."

Charlie Warzel of The Atlantic characterized the initial two threads as "sloppy, anecdotal, devoid of context, and...old news," but wrote that the files demonstrated the "immense power" possessed by Big Tech platforms as a result of " broad swaths of our political discourse and news consumption to corporate platforms." He also suggested that Musk's core goal is to "anger liberals" and appeal to the political right, citing him allowing the documents to only be accessed by select people "who've expressed alignment with his pet issues" and telling his followers to vote Republican in the 2022 midterm elections.

After the first Weiss thread, Caleb Ecarma of Vanity Fair wrote it was still unknown how many accounts had been "shadow banned," how they had been selected, and what their political persuasions were. He noted that several prominent leftist and anti-fascist users had been banned under Musk, while he had reinstated several banned prominent right-leaning users.

Katherine Cross of Wired portrayed Weiss' and Taibbi's threads as "transparency theater", writing that Musk's ulterior motive is to achieve "freedom from any accountability" and "a world where no one tells him 'no'". Cross said that the word "shadowban" has become "whatever people want it to mean", comparing it to the use of the word "woke" by the political right. She also asked why Musk had not been transparent about his own decision-making, suggesting that "everything they have falsely accused Twitter of doing is what they seek to do to their many ideological enemies".

The Editorial Board at The Wall Street Journal praised the release for exposing "a form of political corruption" where current and former U.S. intelligence officials have an influence on elections. Gerard Baker of The Wall Street Journal wrote that the Twitter Files "exposed how a powerful class of like-minded people control and limit the flow of information to advantage their monolithically progressive agenda" and added that they "tell us nothing new", and that it does not contain any "shocking revelation" regarding government censorship or manipulation by political campaigns. Baker added that the Files "bring to the surface the internal deliberations of a company dealing with complex issues in ways consistent with its values." Ted Rall of the Wall Street Journal asked: "Can't both sides back free speech?"

Oliver Darcy of CNN commented on the fact multiple news organizations were not reporting on the Twitter Files, saying that this is because "the releases have largely not contained any revelatory information", for the Files only demonstrate "how messy content moderation can be—especially when under immense pressure and dealing with the former President of the United States." However, he noted news outlets not covering the Files allows for "dishonest actors in right-wing media" to hijack the narrative with "warped interpretation", thus creating complications for laypeople trying to research the Files. CNN interviewed six technology executives and senior managers, as well as multiple federal officials familiar with the matter, all of whom said the FBI had not given Twitter any directive to suppress the Hunter Biden laptop story.

Following the sixth release of Files, Robby Soave of the libertarian magazine Reason wrote that "social media companies have every right to moderate jokes" but called the FBI's communications with the company "inappropriate" and a "free speech violation". He commented that it was "frankly disturbing" for tech companies and the federal government to be "working in tandem to crack down on dissent, contrarianism, and even humor". Elizabeth Brown of the magazine opined that the documents presented in the seventh installment were "interesting—though hardly the sort of smoking guns many on the right are making them out to be". She wrote that the documents were not proof of Twitter trying to rig the 2020 presidential election in Joe Biden's favor by suppressing the Post story but rather an "understandable mistake" done in reaction to accusations of the site aiding Russian trolls in 2016 and "pressure from government forces" such as the FBI and DHS, who she said were the "real villains here".

A year after the launch of the Twitter Files an article on their impact by Brittany Bernstein was published in the National Review. The article assesses national awareness of government censorship of social media and attributes Elon Musk's "shocking transparency" as a key factor leading to the "Fifth Circuit U.S. Court of Appeals ruling that the White House likely "coerced the platforms to make their moderation decisions by way of intimidating messages and threats of adverse consequences."

Misplaced Pages article

Musk accused Misplaced Pages of "non-trivial left-wing bias" after the Twitter Files article was considered for deletion, replying to screenshots of select users referring to it as "not notable" and a "nothing burger"; however, the final decision was to keep the article.

Aftermath

In June 2023, lawyers working for Twitter contested many of the claims made in the Twitter Files in court. According to CNN "Altogether, the filing by Musk’s own corporate lawyers represents a step-by-step refutation of some of the most explosive claims to come out of the Twitter Files and that in some cases have been promoted by Musk himself."

As a result of the Twitter Files, Renée DiResta, a misinformation researcher formerly at the Stanford Internet Observatory, became the center of a conspiracy theory that falsely claimed she was a CIA operative leading a large-scale censorship operation. In an interview with Taylor Lorenz, DiResta said that the Files also contained the unredacted names of her students, who then received death threats.

In 2024, after a hack of the Trump campaign which resulted in a release of opposition research on JD Vance, Twitter (now X) in coordinated with the Trump campaign to suppress the story including Twitter banning journalists who linked to or mentioned the story. This drew comparisons to the Twitter Files.

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