| Revision as of 02:50, 7 July 2007 edit71.230.63.20 (talk)No edit summary← Previous edit |
Latest revision as of 03:39, 19 September 2024 edit undoWiinterU (talk | contribs)Extended confirmed users10,069 editsNo edit summaryTag: Visual edit |
| Line 1: |
Line 1: |
|
|
{{Short description|American home shopping television network}} |
|
{{redirect|HSN}} |
|
|
|
{{about|the channel|other uses|HSN (disambiguation)}} |
|
{{Infobox_TV_channel| |
|
|
|
{{Use mdy dates|date=June 2024}} {{Use American English|date=June 2024}} |
|
name= Home Shopping Network| |
|
|
|
{{Infobox company |
|
logofile=HSN.png| |
|
|
|
| name = HSN, Inc. |
|
logoalt=| |
|
|
|
| type = ] |
|
logosize=| |
|
|
|
| traded_as = {{NASDAQ was|HSNI}} |
|
slogan= | |
|
|
|
| industry = Cable Television<br />Satellite Television |
|
launch=]| |
|
|
|
| founded = {{Start date and age|1977}} |
|
founder=] and ]| |
|
|
|
| founders = ]<br />] |
|
owner= ]| |
|
|
|
| fate = Acquired by ] in 2017, now co-owned with QVC |
|
former names = Home Shopping Club| |
|
|
|
| hq_location_city = ] |
|
sister names=| |
|
|
|
| hq_location_country = United States |
|
past names=Home Shopping Club| |
|
|
|
| key_people = ] (], 2006–2017) |
|
web=| |
|
|
|
| parent = ] (2017-present) |
|
terr serv 1=Available in some markets| |
|
|
|
| divisions = Cornerstone Brands |
|
terr chan 1=Check Local Listings for channels| |
|
|
|
| website = {{URL|https://www.hsn.com/|HSN.com}} |
|
sat serv 1=]| |
|
|
|
| module = |
|
sat chan 1=Channel 240| |
|
|
|
}} |
|
sat serv 2=]| |
|
|
|
{{Infobox television channel |
|
sat chan 2=Channel 222| |
|
|
|
| name = HSN |
|
cable serv 1=Available on most cable systems| |
|
|
|
| logo = HSN logo.svg |
|
cable chan 1=Check Local Listings for channels| |
|
|
|
| launch_date = {{Start date and age|1982|09|20}} |
|
dummy parameter=| |
|
|
|
| picture_format = ] (])<br />(HD feed downgraded to ] ] for the ] feed) |
|
|}} |
|
|
|
| owner = ] (formerly Liberty Interactive) |
|
|
| country = ] |
|
|
| area = Worldwide |
|
|
| headquarters = ], United States |
|
|
| former_names = Home Shopping Club (1982–1985)<br />Home Shopping Network (1985–2000) |
|
|
| sister_channels = HSN2 |
|
|
| website = {{URL|www.hsn.com}} |
|
|
| terr_serv_1 = ] |
|
|
| terr_chan_1 = -DT4 channel position; ] |
|
|
| terr_serv_2 = ] as a subchannel |
|
|
| terr_chan_2 = Consult local listings |
|
|
| online_serv_1 = ] |
|
|
| online_chan_1 = ] and ] (4th generation) |
|
|
| online_serv_2 = Website |
|
|
| online_chan_2 = <br /> |
|
|
}} |
|
|
|
|
|
|
'''HSN, Inc.''' an initialism of its former name '''Home Shopping Network''', is an American ] ] owned by the ], which also owns ] Cornerstone Brands. It is based in ] of ], United States. |
|
The '''Horseshoe crab Stingy Network''' ('''HSN''') is a mostly 24-hour shopping ] that is seen on ], ], and some ] channels in the ]. |
|
|
|
|
|
|
As of July 2014, ] holds the record for most units sold in a day with 216,000 units of pillow sets.<ref name="HSN 2014 h983">{{cite web | title=HSN's "Queen of Invention" Joy Mangano Shatters Records Again with History-Making Sellout | website=HSN | date=July 28, 2014 | url=https://corporate.hsn.com/newsroom/pressrelease/hsn-s-queen-of-invention-joy-mangano-shatters-records-again-with-history-making-sellout/ | access-date=April 23, 2024}}</ref> |
|
|
|
|
|
==History== |
|
==History== |
|
Launched by ] and ] in ] as the ''Home Shopping Club'', a local cable channel seen on ] and ] in ], and expanded into the first national shopping network three years later on ], ], ''HSN'' (its initials forming its alternate name) pioneered the concept of the viewer shopping for items in the comfort of their own home. |
|
The forerunner of HSN was launched by ] (who later established ], which is now Ion Television) and ] in 1982 as the '''Home Shopping Club''', a local cable channel seen on ] and ] in ]. It expanded into the first national shopping network three years later on July 1, 1985, changing its name to the '''Home Shopping Network''', and pioneering the concept of a televised ] for consumer goods and services. Its competitor and future owner ] was launched the following year.<ref>{{Cite web|title=qvc launches 1986 - Google Search|url=https://www.google.com/search?q=qvc+launches+1986|access-date=2020-11-04|website=www.google.com}}</ref> |
|
|
|
|
|
|
In 1986, HSN began a second network that ] on a number of ]s it had acquired under the name Silver King Broadcasting. In 1992, HSN spun off from Silver King Broadcasting, and afterwards saw Liberty Media acquire stock in the network.<ref>{{cite news|url=https://money.cnn.com/1996/08/26/deals/silver_hsn/|title=Silver King, HSN to merge|publisher=CNN|date=August 26, 1996|accessdate=February 9, 2022}}</ref> In 1996, the station group was sold back to Silver King Broadcasting, which was now owned by ],<ref>{{cite news|url=https://www.upi.com/Archives/1996/08/26/Silver-King-to-buy-HSN/2026841032000/|title=Silver King to buy HSN|publisher=UPI|date=August 26, 1996|accessdate=February 9, 2022}}</ref><ref>{{cite news|url=https://www.latimes.com/archives/la-xpm-1996-08-27-fi-38099-story.html|title=Diller Makes 1.26|first=Sallie|last=Hofsmeister|work=Los Angeles Times|date=August 27, 1996|accessdate=February 9, 2022}}</ref> and changed its name to "HSN Inc." after its merger with Silver King was completed.<ref>{{cite news|title=Silver King annexes HSN|newspaper=Variety|date=December 19, 1996|author=Martin Peers|url=https://variety.com/1996/scene/vpage/silver-king-annexes-hsn-1117436608/|access-date=2022-02-09|archive-url=https://web.archive.org/web/20160220122654/http://variety.com/1996/scene/vpage/silver-king-annexes-hsn-1117436608/|archive-date=2016-02-20|url-status=live}}</ref> Under Diller's leadership, the HSN also acquired the ], ] and ] in October 1997.<ref>{{cite news|url=https://apnews.com/article/9f1e332e16961e7ff970665ad251d543|title=Barry Diller taking over USA Network and other Universal TV businesses|first=Eric R.|last=Quinones|publisher=Associated Press|date=October 20, 1997|accessdate=February 9, 2022}}</ref> This resulted in HSN Inc. being changed to USA Network Inc.<ref>{{cite news|url=https://www.washingtonpost.com/archive/business/1997/10/21/hsn-to-acquire-cable-networks-from-universal/2cad0c52-2bc1-4fc8-9c3a-ea8ba8df3021/|title=HSN To Acquire Cable Networks From Universal|first=Paul|last=Farhi|newspaper=Washington Post|date=October 21, 1997|accessdate=February 9, 2022}}</ref> The purchase was finalized in February 1998.<ref>{{cite news|url=https://www.nytimes.com/1998/02/15/business/barry-diller-media-titan-wants-a-shot-at-the-small-time.html|title=Barry Diller, Media Titan, Wants a Shot at the Small Time|first=Geraldine|last=Fabrikant|work=]|date=February 15, 1998|accessdate=February 9, 2022}}</ref> |
|
HSN has its roots from a radio station managed by Paxson which in 1977; due to an advertiser's liquidity problem, the employees were paid in ]s. Left with having to raise the funds, on-air personality ] went on the radio and sold the can openers for $9.95 each. Lo and behold, the can openers sold out and an industry was born. ] later became the new network's first ever ] and would eventually sell 75,000 different products in over 20,000 hours of live, on-air television. |
|
|
|
|
|
|
|
In September 2000, Home Shopping Network changed its name to HSN.<ref>{{Cite web|title=HSN|url=https://www.hsn.com/article/company-history/1870|access-date=June 5, 2020|website=www.hsn.com}}</ref> |
|
It is now owned by ] with broadcasts in ], ], and the ]. |
|
|
|
|
|
|
|
] became CEO of HSN in 2006,<ref name=Forbes>{{cite web|title=World's Most Powerful Women|url=https://www.forbes.com/profile/mindy-grossman/|work=Mindy Grossman|publisher=Forbes|access-date=23 August 2012}}</ref> and aggressively reinvented and relaunched the brand. She took HSN public in 2008, and has overseen its multibillion-dollar retail portfolio and multimedia expansion.<ref name=hbr>Grossman, Mindy. . '']''. December 2011. Reprinted in: ]. . Harvard Business Review Press, 2014. pp. 54–61.</ref> Grossman left HSNi in May 2017 to helm ].<ref>{{cite web|title=Weight Watchers Hires HSN's Mindy Grossman As CEO|url=http://fortune.com/2017/04/26/weight-watchers-mindy-grossman/|access-date=2 October 2017|website=Fortune}}</ref> |
|
HSN, one of the leading shopping channels on television, has built its reputation with daily specials, theme blocks, and personalities. HSN begins each calendar day with a "Today's Special," a featured item at a special sale price. Every item that they sell can be reviewed by an individual on their website (one star to 5 stars), and every product that has an average of 4 stars or higher is considered to be a "Customer Pick". |
|
|
|
|
|
|
|
In April 2017, HSN CEO Mindy Grossman stepped down to assume the CEO position at ].<ref>{{cite press release | work=Forbes| date=6 July 2017| title=Weight Watchers New CEO HSN Mindy Grossman | url=https://www.forbes.com/sites/laurengensler/2017/04/26/weight-watchers-new-ceo-hsn-mindy-grossman/#643f5d481b5c}}</ref> On July 6, 2017, Liberty Interactive announced it would buy the remaining 62% of HSN stock it did not already own in order to acquire the company for its QVC Group. QVC CEO Mike George would be CEO of the combined company.<ref>{{cite news|last1=Isidore|first1=Chris|date=6 July 2017|title=QVC buying rival Home Shopping Network|publisher=CNN Money|url=https://money.cnn.com/2017/07/06/news/companies/qvc-home-shopping-network/index.html|access-date=6 July 2017}}</ref> |
|
In ], HSN began a second network that ] on a number of ] it had acquired under the name Silver King Broadcasting. In ], the stations were sold to IAC founder ] and changed its name to ]. In ], they were sold again, this time to ], and HSN programs ceased on those channels; however, HSN continues to air on ] as well as on ] in ]. |
|
|
|
|
|
|
|
In September 2018, HSN had partnered with '']'' for a "shop the show" feature that allows viewers to buy featured items from HSN via the show's website and HSN.com.<ref name=toc>{{cite web|url=http://tasteofcountry.com/pickler-and-ben-talk-show-premiere/|title=Faith Hill-Produced 'Pickler & Ben' Talk Show Launching in September|publisher=Taste of Country|access-date=October 1, 2018}}</ref> |
|
==Hosts== |
|
|
Past and present ]s on HSN and America's Store include: |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
|
|
|
|
|
In May 2023, HSN's parent Qurate Retail Group's stock was facing a delisting from the Nasdaq if share prices are unable to rebound, as their stock has declined over 80% over the past year.<ref>{{Cite web|url=https://www.bizjournals.com/philadelphia/news/2023/05/03/qvc-hsn-qurate-retail-stock-price-delisting.html|title=QVC, HSN parent Qurate Retail Group faces delisting from Nasdaq is share price doesn't rebound|date=May 3, 2023|access-date=October 3, 2023|website=The Business Journals|language=en}}</ref> In October 2023, CreditRiskMonitor reported that Qurate Retail Group was nearing a potential ] filing.<ref>{{Cite web|url=https://www.retaildive.com/news/retailers-at-risk-of-bankruptcy-2023/694548/|title=11 retailers at risk of bankruptcy in 2023|date=October 2, 2023|access-date=October 3, 2023|website=Retail Dive|language=en}}</ref> |
|
== Product Categories == |
|
|
|
|
|
|
|
==Sister channels== |
|
*Jewelry |
|
|
|
*'''HSN2''', launched on August 1, 2010, acts as a ] carrying tape-delayed presentations of products and programming. ] has carried it since launch.<ref> ''Multichannel News'' June 14, 2010</ref> |
|
*Fashion |
|
|
|
*''']''', formerly the '''Home Shopping Club Overnight Service''', was HSN's secondary service that was on the air from 1988 until April 2007. |
|
*Beauty |
|
|
*Health & Fitness |
|
|
*For Home Decoration |
|
|
*Kitchen & Dining |
|
|
*Electronics |
|
|
*Crafts & Sewing |
|
|
*Toys |
|
|
*NFL items |
|
|
*Collectables |
|
|
*Personalized gifts |
|
|
|
|
|
|
==Operations== |
|
==Operations== |
|
|
HSN's United States operations are based in ], which houses its corporate headquarters, studio and broadcasting facilities. Additional ] facilities are located in ] & ]. Distribution centers are situated in Roanoke, ], and ]. In October, 2018 Quarate announced the closure of the Roanoke distribution center in favor of a combined QVC/HSN distribution center to be located in Bethlehem, PA.<ref>{{cite web|last=Harris|first=Jon|date=December 3, 2018|title=At 1.7 million square feet, new QVC warehouse will be the largest in Lehigh Valley — maybe in Pa.|url=https://www.mcall.com/business/mc-biz-qurate-retail-qvc-hsn-bethlehem-huge-fulfillment-center-20181130-story.html|access-date=2019-09-24|website=]|language=en}}</ref> |
|
HSN runs 24 hours a day, although programming hours vary between each region, based upon the local TV provider. |
|
|
|
|
|
|
|
As of today, HSN and QVC is carried over the digital public airwaves and can be viewed without a cable subscription or a streaming device. Additionally a new Streaming service was introduced to cable providers which provides a different shopping experience compared to if a viewer went online and ordered merchandise.<ref>{{cite web | url=https://chainstoreage.com/qvc-hsn-parent-takes-livestream-shopping-new-channel | title=QVC, HSN parent takes livestream shopping to new channel }}</ref> |
|
===United States=== |
|
|
HSN's ] operations are based in ], which houses its corporate headquarters, studio and broadcasting facilities. Additional ] facilities are located in ]. Distribution centres are situated in Roanoke, ], ], and ] in order to ensure the fastest possible delivery of items. |
|
|
|
|
|
HSN also operates a series of outlet stores in ] and ]. |
|
|
HSN broadcasts 24 hours a day, 364 days a year. On ], a mix of ] performed by children from schools in the ] area, holiday wishes from HSN staff, and ]s air from Christmas Eve afternoon until midnight on ]. For the first twelve years, a looping ] was aired. |
|
|
|
|
|
In 1997, HSN formally launched its second nationwide electronic retail venture, a 24 hour network under the ] name (it had operated similar concepts of more limited scale since 1988). This station took advantage of HSN's already extensive network of ] transmitters located in many major metropolitan markets throughout the United States. Eventually, the network was also picked up by some cable and satellite providers. While America's Store closely mirrored HSN's programming strategy and schedule format, it functioned primarily as an ] for distressed and discontinued HSN merchandise in various categories. Occasionally however, new merchandise would be showcased concurrently on both channels at varying schedules. Like it's sister network, America's Store also had a full service internet ] that shared most of it's functionality with the HSN parent site. In April, 2007, America's Store ceased operating permanently. Most of the America's Store hosts (some of which were already splitting hosting duties between networks) were absorbed into the HSN programming schedule. |
|
|
|
|
|
===UK=== |
|
|
HSN had a UK sister network called HSE, which has ceased trading. On the ] ], the falling price auction channel ], was created by the ex-senior management figure of ], Andy Sheldon. |
|
|
|
|
|
It has since been reported in ] that the ] shopping channel, is to close sometime in May 2007, and 85 jobs will be lost. The reasons for the channel's closure are cited to be connected to financial difficulties at the channel, due to their failure to successfully break into a market already dominated by shopping channels such as ], ], ] and ]. It has also been suggested, that there is a growing number of customer complaints over products, and mounting controversy over the channel allegedly selling fake products, in particular Tiffany jewellery. |
|
|
|
|
|
On ] ], ] Senior Presenter ], revealed while on air, that it was to be his final shift. It was also revealed, that unlike many of the other staff at ], he wasn't to be out of a job. As like the previous ] Head of Broadcasting, Andy Sheldon, Freeman will in fact be moving over to HSN for employment in the USA. |
|
|
|
|
|
On ] ], it was officially announced on the ] website that the channel has now ceased live broadcasting. In its slots, ] will be offering a variety of programming over the coming weeks, which include pre-recorded iBuy Unique, and Rye by Post Collectibles. |
|
|
|
|
|
===Germany=== |
|
|
HSN has a sister network in Europe called HSE24. |
|
|
|
|
|
===Japan=== |
|
|
HSN's sister network in Japan is known as The Shop Channel. |
|
|
|
|
|
===Canada=== |
|
|
] was launched in 1987 as ''Canadian Home Shopping Network'' (CHSN), HSN's sister network in Canada. In 1999, the station was sold to ] and is no longer affiliated with HSN. |
|
|
|
|
|
|
==Technology== |
|
==Technology== |
|
|
===Call center=== |
|
HSN pioneered many concepts used today for electronic commerce. An automated phone answering system for taking orders (the original system was called Tootie) was implemented in 1986 by then vendor Precision Software. The original computer system used for the local Home Shopping Channel was an IBM ]. Once HSN decided to go national, a new mainframe called the "]" from Burroughs (now ]) was used. This new system, named the A3, went live on July 1, 1985 and by April 1986, HSN was on an A15j (the largest commercial business processor available at the time). The main order entry system was written in a 4GL code generator called the Logic and Information Network Compiler (LINC)—since renamed EAE by Unisys. |
|
|
|
HSN National began with a standard rotary phone system that concentrated calls to the front of the queue. This corresponded to the front row of order takers in the HSN Studio at the Levitz Center (so named as the location was a former Levitz furniture store) in ]. After several months, this system was no longer adequate and HSN entered a phase where a phone system from ] was used. HSN claimed that the system's inability to handle the high call volumes resulted in a loss of business. HSN sued GTE for $1.5 billion. In a counter-libel suit, GTE claimed that HSN had slandered the company; GTE won a $100 million judgment. Both parties settled out of court.<ref>{{cite web|last=AP|date=4 November 1989|title=COMPANY NEWS; GTE Settles Dispute With Home Shopping|url=https://www.nytimes.com/1989/11/04/business/company-news-gte-settles-dispute-with-home-shopping.html|access-date=2 October 2017|work=]|via=www.nytimes.com}}</ref> |
|
|
|
|
|
|
===Original order-taking system=== |
|
==Criticisms== |
|
|
|
HSN developed its original order-taking system on a ] mainframe using the ] 10 fourth generation language.<ref>{{Cite web|title=The Home Shopping Network (HSN) Company Profile – COUPONSDIGEST.COM|url=http://www.couponsdigest.com/the-home-shopping-network-hsn-company-profile/|access-date=June 5, 2020}}</ref> |
|
|
|
|
|
|
==See also== |
|
An investigative report in the ] program '']'' claimed that some items - such as a highly touted collection of collectable ] - seen on shopping channels like HSN and ] are not as valuable as some of the hosts claim it to be. |
|
|
|
* ] |
|
|
|
|
|
* ] |
|
==Competitors== |
|
|
*] (co-owned, ceased broadcasting in 2007) |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
*] |
|
|
|
|
|
|
==References== |
|
==References== |
|
|
{{Reflist}} |
|
* ClickZ Network |
|
|
* Time Magazine |
|
|
* Media Talk |
|
|
* St. Petersburg Times |
|
|
|
|
|
|
|
<!-- ==Sources== move in article text as references |
|
==See also== |
|
|
|
* Time Magazine |
|
* ] |
|
|
|
* Media Talk |
|
* ] |
|
|
|
* St. Petersburg Times |
|
* ] |
|
|
|
* NY Times --> |
|
* ] |
|
|
|
|
|
|
==External links== |
|
==External links== |
|
|
* {{Official website|www.hsn.com}} |
|
* |
|
|
|
* {{Webarchive|url=https://web.archive.org/web/20220123032117/https://shopifare.com/home-shopping-network-the-history-technology-and-story/ |date=January 23, 2022 }} |
|
* |
|
|
|
|
|
|
|
{{Television in the Philippines}} |
|
|
{{Liberty Interactive}} |
|
{{Broadcast Television}} |
|
{{Broadcast Television}} |
|
|
{{programs}} |
|
|
{{authority control}} |
|
|
|
|
|
|
{{Commons category|HSN}} |
|
] |
|
|
] |
|
|
] |
|
|
] |
|
|
] |
|
|
] |
|
|
] |
|
|
|
|
|
|
|
] |
|
] |
|
|
|
] |
|
|
] |
|
|
] |
|
|
] |
|
|
] |
|
|
] |
|
|
] |
|
|
] |
In April 2017, HSN CEO Mindy Grossman stepped down to assume the CEO position at Weight Watchers. On July 6, 2017, Liberty Interactive announced it would buy the remaining 62% of HSN stock it did not already own in order to acquire the company for its QVC Group. QVC CEO Mike George would be CEO of the combined company.
In May 2023, HSN's parent Qurate Retail Group's stock was facing a delisting from the Nasdaq if share prices are unable to rebound, as their stock has declined over 80% over the past year. In October 2023, CreditRiskMonitor reported that Qurate Retail Group was nearing a potential Chapter 11 bankruptcy filing.
As of today, HSN and QVC is carried over the digital public airwaves and can be viewed without a cable subscription or a streaming device. Additionally a new Streaming service was introduced to cable providers which provides a different shopping experience compared to if a viewer went online and ordered merchandise.
HSN National began with a standard rotary phone system that concentrated calls to the front of the queue. This corresponded to the front row of order takers in the HSN Studio at the Levitz Center (so named as the location was a former Levitz furniture store) in Clearwater, Florida. After several months, this system was no longer adequate and HSN entered a phase where a phone system from GTE was used. HSN claimed that the system's inability to handle the high call volumes resulted in a loss of business. HSN sued GTE for $1.5 billion. In a counter-libel suit, GTE claimed that HSN had slandered the company; GTE won a $100 million judgment. Both parties settled out of court.
