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{{Short description|Flag carrier of Singapore}}
{{Infobox Airline
{{Use Singapore English|date=October 2023}}
| airline = Singapore Airlines (SIA)
{{Use dmy dates|date=June 2015}}
| logo = SIA Logo.jpg
{{for|other airlines based in Singapore|List of airlines of Singapore}}
| logo_size = 300px
{{Infobox airline
| fleet_size = 98 (+92 orders, 59 options)
| airline = Singapore Airlines
| destinations = 64
| IATA = SQ | logo = Singapore Airlines Logo 2.svg
| ICAO = SIA | logo_size = 227
| callsign = SINGAPORE | fleet_size = 160
| destinations = 76<ref>{{Cite web|title=Singapore Airlines on ch-aviation|url=https://www.ch-aviation.com/portal/airline/SQ|access-date=2023-11-09|website=ch-aviation|language=en}}</ref>
| company_slogan = A Great Way To Fly
| founded = 1947 (as Malayan Airways) | IATA = SQ
| ICAO = SIA
| headquarters = ]
| callsign = SINGAPORE
| key_people = ] (])
| founded = {{start date and age|1947|05|01|df=yes}}<br />(as ])
| hubs = ]
| commenced = {{start date and age|1972|10|01|df=yes}}<br />(as ''Singapore Airlines'')
| secondary_hubs = ]<br>]
| headquarters = Airline House, ], ]
| focus_cities =
| parent = ] (53%)<ref>{{cite web|url=https://www.temasek.com.sg/en/our-investments/our-portfolio/transportation-industrials|work=Temasek|title=Transportation & Industrials|access-date=15 December 2022|archive-date=15 December 2022|archive-url=https://web.archive.org/web/20221215171551/https://www.temasek.com.sg/en/our-investments/our-portfolio/transportation-industrials|url-status=live}}</ref>
| frequent_flyer = ]<br/>]
| lounge = Silver Kris Lounge | traded_as = {{SGX|C6L}}
| alliance = ] | key_people = {{bulleted list|
| ] (])
| subsidiaries = ]<br>]<br>]<br>]<br>]
| ] (])}}
| website = http://www.singaporeair.com
| aoc =
| hubs = ]
| focus_cities =
| frequent_flyer = {{ubl|class=nowrap
| ]
| PPS Club }}
| alliance = ]
| subsidiaries = {{ubl|class=nowrap
| ]
| ]
| ]
| ]
| ] (25.1%)}}
| revenue = {{increase}} {{SGD|19.01 billion}} (2024)
| operating_income = {{increase}} {{SGD|2.72 billion}} (2024)
| net_income = {{increase}} {{SGD|2.69 billion}} (2024)
| assets = {{decrease}} {{SGD|44.26 billion}} (2024)
| equity = {{decrease}} {{SGD|16.33 billion}} (2024)
| num_employees = {{increase}} 14,803 (2023)
| website = {{URL|www.singaporeair.com}}
| notes = {{center|Financials for fiscal year 1 April 2023 – 31 March 2024.<ref name="Annual Report FY2023-24">{{cite web |title=Annual Report FY2023/24 |url=https://www.singaporeair.com/saar5/pdf/Investor-Relations/Financial-Results/presentation/AuditedFS-fy2324.pdf |website=Singapore Airlines |access-date=16 May 2024 }}</ref>}}
}} }}


'''Singapore Airlines''' (]: '''SIA''' or '''SQ''') is the ] of ] with its ] located at ]. The airline is notable for highlighting the ] as its central figure in the corporate branding segment and not significantly changing its livery throughout its history.<ref>{{cite web|url=https://www.singaporeair.com/en_UK/flying-with-us/singaporegirl/|title=Singapore Girl — You're a Great Way To Fly|access-date=24 April 2015|archive-date=20 May 2015|archive-url=https://web.archive.org/web/20150520211231/http://www.singaporeair.com/en_UK/flying-with-us/singaporegirl/|url-status=live}}</ref> Widely renowned as one of the world's best carriers, the airline is ranked as a 5-star airline<ref>{{cite web |title=Singapore Airlines is certified as a 5-Star Airline |url=https://skytraxratings.com/airlines/singapore-airlines-rating |url-status=live |archive-url=https://web.archive.org/web/20241112013803/https://skytraxratings.com/airlines/singapore-airlines-rating |archive-date=12 November 2024 |access-date=12 August 2023 |website=Skytrax}}</ref> as well as ranked as the world's best airline by ] five times.<ref>{{cite news |title=SIA bags world's best airline title |url=https://www.straitstimes.com/singapore/transport/sia-bags-worlds-best-airline-title |work=The Straits Times |date=18 July 2018 |access-date=21 July 2018 |archive-date=21 July 2018 |archive-url=https://web.archive.org/web/20180721103252/https://www.straitstimes.com/singapore/transport/sia-bags-worlds-best-airline-title |url-status=live |first1=Karamjit|last1=Kaur}}</ref> The airline operates a variety of ] and ] aircraft, namely the ], ], ], ], ], ] and ]. The airline has been a member of ] since April 2000.
'''Singapore Airlines Limited''' (Abbreviation: '''SIA'''; {{zh-cp|c=新加坡航空公司|p=Xīnjiāpō Hángkōng Gōngsī}}, abbreviated 新航; {{Lang-ms|Syarikat Penerbangan Singapura}}; {{Lang-ta|சிங்கப்பூர் ஏர்லைன்ஸ்}}) ({{sgx|S55}}) is the ] of ]. Singapore Airlines operates a hub at ] and has a presence in the airline markets of ], ], ], and the competitive "]" between ] and ]. The company also operates ] flights, including two of the world's longest ] from Singapore to ], ] and ], ].<ref>{{cite news |first= |last= |authorlink= |coauthors= |title=Boeing jetliner tries for record for longest nonstop flight |url= http://seattlepi.nwsource.com/business/247531_recordflight09.html |work= ] |publisher= |date= ] ]|accessdate=2007-01-01 }}</ref><ref>, Singapore Infopedia (National Library Board of Singapore), retrieved on ] ].</ref>


Singapore Airlines Group has more than 20 subsidiaries, including numerous airline-related subsidiaries. ] handles maintenance, repair and overhaul (MRO) business across nine countries with a portfolio of 27 joint ventures including with ] and ]. ] operates SIA's freighter fleet and manages the cargo-hold capacity in SIA's passenger aircraft.<ref>{{cite news |url=https://www.straitstimes.com/business/companies-markets/sia-engineering-company-incorporates-joint-venture-with-boeing |title=SIA Engineering Company incorporates joint venture with Boeing |date=7 October 2015 |newspaper=The Straits Times |location=Singapore|publisher=SPH Media Trust|access-date=8 June 2018 |archive-date=12 June 2018 |archive-url=https://web.archive.org/web/20180612140151/https://www.straitstimes.com/business/companies-markets/sia-engineering-company-incorporates-joint-venture-with-boeing |url-status=live}}</ref> ], a wholly owned subsidiary, operates as a ].
The airline has diversified into markets including ], aviation engineering, air ], and ]. Its wholly owned subsidiary, ], manages regional flights to secondary cities with smaller capacity requirements, particularly those in ], ] and ]. Strong growth potential in ] operations prompted the setting up of a separate subsidiary, ], which leased the entire freighter fleet from SIA and manages the cargo holds in all existing SIA aircraft. The airline also responded to the threats posed by the ] by taking a 49% stake in ]. Collectively, the Singapore Airlines Group (including SilkAir and Singapore Airlines Cargo) is the world's largest carrier by market capitalization, having overtaken ] in 2006/7,<ref>{{cite news | publisher = ] | date = ] ] | title = SIA world's largest airline by market cap | url = http://business-times.asiaone.com/sub/companies/story/0,4574,222068,00.html}}</ref> and ranks amongst the top 15 carriers worldwide in terms of ] ] ]s<ref>{{cite web | publisher = ] | date = 2007 | title = Data/Airline Economics Channel | url = http://www.atwonline.com/channels/dataAirlineEconomics/index.html }}</ref>. In addition, it is the ] and ranked 6th in the world in terms of international passengers carried.<ref>{{cite web | publisher = ] | date = 2005 | title = WATS Scheduled Passengers Carried | url = http://www.iata.org/pressroom/wats/wats_passengers_carried.htm }}</ref>


Singapore Airlines was the first to put the ]—the world's largest passenger aircraft—as well as the ] into service, and is the only operator of the ultra-long-range (ULR) version of the ]. It ranks amongst the top 15 carriers worldwide in terms of ] passenger kilometres<ref>{{cite web|publisher=] |year=2007 |title=Data/Airline Economics Channel |url=https://www.atwonline.com/channels/dataAirlineEconomics/index.html |url-status=dead |archive-url=https://web.archive.org/web/20100404182027/http://www.atwonline.com/channels/dataAirlineEconomics/index.html |archive-date=4 April 2010 }}</ref> and is ranked tenth in the world for international passengers carried.<ref>{{cite web|title=Airline Spotlight: Singapore Airlines|url=https://www.flightnetwork.com/blog/spotlight-singapore-airlines/|website=FlightNetwork|access-date=10 February 2015|archive-date=10 February 2015|archive-url=https://web.archive.org/web/20150210230228/http://www.flightnetwork.com/blog/spotlight-singapore-airlines/|url-status=live}}</ref> Singapore Airlines was voted as the Skytrax World's Best Airline Cabin Crew 2019.<ref>{{cite web|url=https://www.worldairlineawards.com/worlds-best-airline-cabin-crew-2019/|title=World's Best Airline Cabin Crew 2019|access-date=18 June 2019|archive-date=18 June 2019|archive-url=https://web.archive.org/web/20190618112821/https://www.worldairlineawards.com/worlds-best-airline-cabin-crew-2019/|url-status=live}}</ref> The airline has also won the second and fourth positions as the World's Best Airlines<ref>{{cite web|url=https://www.worldairlineawards.com/|title=The World's Best Airlines of 2019|access-date=18 June 2019|archive-date=18 June 2019|archive-url=https://web.archive.org/web/20190618174842/https://www.worldairlineawards.com/|url-status=live}}</ref> and World's Cleanest Airlines respectively in 2019.<ref>{{cite web|url=https://edition.cnn.com/travel/article/skytrax-awards-2019/index.html|title=World's best airlines for 2019 revealed by Skytrax|date=18 June 2019 |publisher=CNN|access-date=18 June 2019|archive-date=18 June 2019|archive-url=https://web.archive.org/web/20190618151806/https://edition.cnn.com/travel/article/skytrax-awards-2019/index.html|url-status=live}}</ref> In 2023, the airline for the fifth time took the prize of "Best Airline" as well as the "Best First Class Airline" by Skytrax.<ref>{{Cite web |date=2023-06-23 |title=Skytrax 2023: Singapore Airlines Wins World's Best Airline Award |url=https://news.gtp.gr/2023/06/23/skytrax-2023-singapore-airlines-wins-worlds-best-airline-award/ |archive-url=https://web.archive.org/web/20241112014037/https://news.gtp.gr/2023/06/23/skytrax-2023-singapore-airlines-wins-worlds-best-airline-award/ |archive-date=12 November 2024 |access-date=2023-06-25 |website=GTP Headlines |language=en-US}}</ref>
Singapore Airlines was ranked 17th in ] World’s Most Admired Companies rankings in 2007<ref>{{cite web | publisher = ] | date = 2007 | title = World’s Most Admired Companies 2007 | url = http://money.cnn.com/magazines/fortune/globalmostadmired/2007/snapshots/8155.html }}</ref>) and has built up a strong ] name<ref>{{cite news |first= |last= |authorlink= |coauthors= |title= Airlines’ Reputations Hinge On the Basics, Study Shows |url= http://www.harrisinteractive.com/services/pubs/AirlinesRepHingeOnBasics.pdf |work= ] |publisher= |date= |accessdate=2007-01-02}}</ref> as a trendsetter<ref>{{cite news |first= |last= |authorlink= |coauthors= |title= Singapore Airlines raises the bar for luxury flying |url= http://seattlepi.nwsource.com/business/300154_boeingsingapore18.html |work= ] |publisher= |date=] ] |accessdate=2007-01-18}}</ref> in the aviation industry, particularly in terms of service excellence, innovation, and safety,<ref>, Venture Republic, retrieved ] ]</ref> coupled with consistent profitability. <ref>, ], retrieved ] ]</ref> It has won numerous ], and is an industry bellwether for aircraft purchases.<ref>{{cite web | publisher = ] | date = | title = Airbus wins $2.7B deal | url = http://www.canada.com/ottawacitizen/news/business/story.html?id=2abbd9ec-4e91-41ad-b093-eac5336e1c0c }}</ref> The airline was Asia's first and the world's third airline to be accredited by ] with the IOSA (IATA Operations Safety Audit).<ref>, IATA website, retrieved ] ]</ref>
] 9V-SPA takes off from ] bound for ]. The airline uses its main base at Singapore to compete on the lucrative "]".]]


==History== ==History==
{{main|History of Singapore Airlines}}
===Early history===
] (VR-SCD) - the first aircraft type operated by Malayan Airways, which was the forerunner of Singapore Airlines]]


==Corporate affairs==
Singapore Airlines began with the incorporation of ] (MAL) on ] ], by the Ocean Steamship Company of Liverpool, the Straits Steamship Company of Singapore and ]. The airline's first flight was a chartered flight from the ] ] of ] to ] on ] ] using an ] twin-engined airplane<ref>{{cite web| title = Telekom Malaysia and Malaysia Airlines Synergise Business Relationship | publisher = ] Berhad | accessdate = 2007-09-03 | url = http://www.tm.com.my/about_TM/newsroom/2004/041123_2.htm}}</ref>. Regular weekly scheduled flights quickly followed from Singapore to Kuala Lumpur, Ipoh and Penang from ] ] with the same aircraft type<ref>{{cite web| title = The Creation of Singapore Airlines | publisher = Singapore Airlines | accessdate = 2007-07-01 | url = http://www.singaporeair.com/saa/en_UK/content/company_info/siastory/history.jsp}}</ref>. The airline continued to expand during the rest of the 1940s and 1950s, as other British ] airlines (such as ] and ]) provided technical assistance, as well as assistance in joining ].{{Fact|date=October 2007}} By 1955, Malayan Airways' fleet had grown to include a large number of ]s, and went ] in 1957. Other aircraft operated in the first two decades included the ], the ], the ], the ], the ] and the ].
{{main|Corporate affairs of Singapore Airlines}}


Singapore Airlines is majority-owned by the ]'s investment and ] ], which holds 55% of voting stock as of 31 March 2020.<ref name="2014annualreport">{{cite web|year=2020|title=Temasek Holdings' Major Investments Portfolio|url=https://www.temasek.com.sg/en/what-we-do/our-portfolio/transportation-industrials|access-date=2020-12-28|website=Temasek|archive-date=14 February 2021|archive-url=https://web.archive.org/web/20210214071803/https://www.temasek.com.sg/en/what-we-do/our-portfolio/transportation-industrials|url-status=live}}</ref>
When ], ], ] and ] formed the ] in 1963, the airline's name was changed, from "Malayan Airways" to "Malaysian Airlines" (though still abbreviated to MAS). MAS also took over Borneo Airways. In 1966, following Singapore's separation from the federation, the airline's name was changed again, to ] (MSA). The next year saw a rapid expansion in the airline's fleet and route, including the purchase of MSA's first ] aircraft, the ]s, as well the completion of a new high-rise headquarters in Singapore. ]s were added to the fleet soon after.


Nevertheless, while the government holds a ] via the country's ], it stressed its non-interference in the management of the company, a point emphasised by ] when he said the Singapore Changi Airport's front-runner status as an aviation hub is more important than SIA.<ref>{{cite news |title=Singapore moves to defend air-hub status as no-frills rivalry heats up |newspaper=USA Today |date=7 April 2005 |url=https://www.usatoday.com/travel/news/2004-04-07-singapore-hub_x.htm |access-date=1 September 2007 |archive-date=23 April 2010 |archive-url=https://web.archive.org/web/20100423165540/http://www.usatoday.com/travel/news/2004-04-07-singapore-hub_x.htm |url-status=live }}</ref> However, he was personally involved in easing tensions between the company and its pilots in the early 2000s,<ref>{{cite web |publisher=LittleSpeck.Com |title=A lot more active |date=12 November 2006 |url=http://www.littlespeck.com/content/politics/CTrendsPolitics-061112.htm |url-status=dead |archive-url=https://web.archive.org/web/20120216091606/http://www.littlespeck.com/content/politics/CTrendsPolitics-061112.htm |archive-date=16 February 2012 |df=dmy-all }}</ref> warned the airline to cut costs, and made public his advice to the airline to divest from its subsidiary companies.<ref>{{cite web |work=The Taipei Times |title=SIA could lag as challengers rise |date=15 January 2004 |url=http://www.taipeitimes.com/News/worldbiz/archives/2004/01/15/2003087724 |access-date=12 January 2007 |archive-date=25 May 2010 |archive-url=https://web.archive.org/web/20100525220047/http://www.taipeitimes.com/News/worldbiz/archives/2004/01/15/2003087724 |url-status=live }}</ref>
MSA ceased operations in 1972, when political disagreements between Singapore and Malaysia resulted in the formation of two entities: Singapore Airlines and ].<ref>{{cite news | title = Life | publisher = Asiaone | accessdate = 2007-02-01 | url =http://ourstory.asia1.com.sg/dream/life/life.html}}</ref><ref>{{cite web| title = Past, Present & Moving Forward | publisher = Malaysia Airlines | accessdate = 2007-02-01 | url = http://hq.malaysiaairlines.com/mh/eng/about_us/corporate_info/past_present_and_moving_forward/evolution.asp}}</ref><ref>{{ cite web | title = The Creation of Singapore Airlines | publisher = Singapore Airlines | accessdate = 2007-02-01| url = http://www.singaporeair.com/saa/en_UK/content/company_info/siastory/history.jsp}}</ref> Singapore Airlines kept all 10 of MSA's ] 707s and 737s, retained the international routes out of Singapore as well as the existing corporate headquarters in the city. Female flight attendants continued to wear the ''] ]'' dress, which was first introduced in 1968. A local startup ] company, ] was given the right to market the airline, eventually selecting the sarong and kebaya-clad air stewardesses as an icon for the airline and calling them ].


Singapore Airlines is headquartered at Airline House,<ref name="Annual Report FY2021/22">{{cite web|url=https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport2022.pdf|title=Annual Report FY2021/22|publisher=Singapore Airlines|access-date=2022-12-21|page=251 (PDF p. 253/253)|quote=SINGAPORE AIRLINES LIMITED Airline House 25 Airline Road Singapore 819829|archive-date=29 September 2022|archive-url=https://web.archive.org/web/20220929155404/https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport2022.pdf|url-status=live}}</ref> a former hangar at the ] in Singapore.<ref>{{Cite news|last1=Heracleous|first1=Loizos|url=https://hbr.org/2010/07/the-globe-singapore-airlines-balancing-act|title=The Globe: Singapore Airlines' Balancing Act|date=2010-07-01|work=Harvard Business Review|access-date=2020-03-03|last2=Wirtz|first2=Jochen|issue=July–August 2010|issn=0017-8012|archive-date=3 March 2020|archive-url=https://web.archive.org/web/20200303195628/https://hbr.org/2010/07/the-globe-singapore-airlines-balancing-act|url-status=live|quote=The company’s headquarters is atop an old hangar at Changi Airport—}} – Airline House is not mentioned by name, but it is referred to as a hangar.</ref>
===Modern history===
] freighter at ] in 1979. The aircraft was delivered on ] ], and was SIA's ninth Boeing 707 aircraft.]]
], dubbed ''Megatop'', at ]. The ''Megatop'' is the flagship of the airline since 1989 until the introduction of the Airbus A380 in October 2007]]


In November 2022, ] reached an agreement with Singapore Airlines which will see Indian full-service carrier Vistara merge with Tata-owned Air India to form a single entity with an expanded network and broader fleet. The merger officially took place on 12 November 2024.<ref>{{Cite web |date=2024-11-11 |title=Air India-Vistara: India's luxury airline flies into the sunset |url=https://www.bbc.co.uk/news/articles/c5ygp1w5eq7o |access-date=2024-11-12 |website=BBC News |language=en-GB}}</ref>
Singapore Airlines saw rapid growth during the 1970s, adding cities in the ] and Asia to its 22-city network, and adding ]s to its fleet. The 1980s saw the addition of the ], ], and European cities to the airline's route map, with ] becoming the first ] city to be served by Singapore Airlines.


In November 2024, Singapore Airlines said it was feeling the impact of the aviation industry’s widespread supply-chain issues, estimating it is likely to have five fewer aircraft than planned by the end of the 2024 fiscal year, with 204 jets in fleet, due to delivery delays.<ref name=":0">{{Cite news |last=Lee |first=Danny |date=11 November 2024 |title=Singapore Air vows to expand capacity despite rising competition |url=https://www.bloomberg.com/news/articles/2024-11-11/singapore-air-vows-to-expand-capacity-despite-rising-competition?srnd=homepage-uk&embedded-checkout=true |access-date=12 November 2024 |work=]}}</ref>
The ]s were introduced into the Singapore Airlines fleet in 1989 with the monicker ''Megatop'', and were later complemented by ]s, ]s and ]s. Services were extended to southern Africa in the 1990s, when the airline began flights to ] in ]. The cities of ] and ] were subsequently introduced to the route network.


=== Business trends ===
In 2004, Singapore Airlines began non-stop trans-Pacific flights from ] to ] and ], utilising the ] (dubbed ''Leadership'' by the airline). These flights marked the first non-stop air services between ] and the ]. The Singapore to Newark flight set a record, which it still holds, as the longest scheduled commercial flight, with a flying time of approximately 18 hours between Singapore and Newark and 20 hours on the reverse route.
The key trends for Singapore Airlines are (as of the financial year ending 31 March):<ref>{{Cite web |title=Singapore Airlines - Annual Reports |url=https://www.singaporeair.com/en_UK/sg/about-us/information-for-investors/annual-report/ |access-date=12 August 2024 |website=Singapore Airlines}}</ref>{{Efn|from 2022 including Silk Air}}<!-- Figures are for the airline Singapore Airlines, not for the Singapore Airlines Group -->

{| class="wikitable" style="text-align:center;"
On ] ], Singapore Airlines announced an order for 25 Airbus A3XX (as the A380 was known at the time). The US$8.6 billion order comprised a firm order of 10 aircraft, with options on another 15 airframes.<ref></ref> The order was confirmed by Singapore Airlines on ] ]. In April ], SIA announced that they will launch A380 service on flights between Sydney and Singapore and onwards to London, creating the first A380 service on the ''kangaroo route''.<ref>http://www.a380.singaporeair.com/news_pr_20050427.html Singapore Airlines - First To Fly The A380]</ref>
!

!Revenue<br>(S$ m)
In January 2005, the airline unveiled the slogan "First to fly the A380 - experience the difference in 2006", to promote itself as the world's first airline to take delivery of the ] double-decker super jumbo, which was expected to take place in the second quarter of 2006.<ref></ref> In June 2005, Airbus confirmed that due to unforeseen technical problems, initial deliveries of the ] would be delayed by up to six months,<ref> (BBC News: ] ])</ref> with the first delivery now slated for November 2006, well after the peak northern hemisphere summer travel season. The announcement was met with fury by SIA's ], Chew Choon Seng, who threatened to sue Airbus, saying:
!]<br>(S$ m)

!Number of<br>employees
{{cquote | Airbus took some time to acknowledge the delay in the timetable for the A380's entry into service...I would have expected more sincerity.<ref>{{cite news | publisher = AFP | date = ] ] | title = Singapore Airlines chief furious at A380 delay, threatens to sue Airbus | url=http://sg.biz.yahoo.com/050806/1/3u1d9.html}}</ref>}}
!Number of<br>passengers<br>(m)

!Passenger<br>load factor<br>(%)
He further stated that SIA will be turning its attention to Boeing instead, since it would be receiving the ] before the A380. Nevertheless, SIA has indicated that this would not affect its promotional campaign.
!Number of<br>destinations{{Efn|passenger operations|name=passenger operations}}

!Fleet size{{Efn|name=passenger operations}}
In February 2006, the first A380 in full Singapore Airlines livery was flown to Singapore, where it was displayed at ] 2006. On ], ], Singapore Airlines placed an initial order for the ] as part of its future aircraft expansion. The order consisted of 20 787-9s and rights for 20 more. This order came one day after Airbus announced that the A380 superjumbo would be delayed by another 6 months.
!References

Upon completion of a review of the A380 program on ] ], the new CEO of Airbus, ], announced a third delay for delivery of the first A380 to Singapore Airlines.<ref> (Airbus: ] ])</ref> The largest delay yet, it pushed the first delivery of a single A380 aircraft to Singapore Airlines in October 2007.

At a Cabinet meeting on ], ], the Australian government decided not to grant ] rights to Singapore Airlines on flights from ] to the ].{{Fact|date=May 2007}} Singapore Airlines had argued that transpacific flights from Australia suffered from under-capacity, leading to limited competition and relatively high air fares.{{Fact|date=May 2007}}

On ] ], the airline announced that the first Airbus A380 aircraft will be received on ] ] and be entered into service on ] ] with a flight between Singapore and Sydney (flight number Singapore Airlines Flight 380/381)<ref>{{cite news |title=First A380 Flight on 25-26 October |url=http://www.a380.singaporeair.com/content/news/newsrelease/20070816/index.html |publisher=] |date=2007-08-16 |accessdate=2007-08-16 }}</ref>. The airline plans to use this first aircraft, in a 471-seat configuration, on its ]&ndash;]&ndash;] service.

===Incidents and accidents===
:''See also: ]''
There has been one accident involving passenger fatalities on Singapore Airlines.
*On ] ], ], a ] flying from Singapore to ] via ] hit runway equipment whilst attempting to take off on a closed runway at ], killing 83 out of 179 people on board.

;Other incidents
*On ] ], ], on a flight from Kuala Lumpur to Singapore, was hijacked in mid-flight.

==Corporate management==
Singapore Airlines is the parent airline company of the Singapore Airlines Group of companies<ref>{{cite web| publisher = ] | title=Parent Airline Operations Lift Group Profit | accessdate = 2007-09-03 | url = http://www.singaporeair.com/saa/en_UK/docs/company_info/investor/financial/NewsReleaseFY0607.pdf }}</ref>, the later of which is a ] of the ] investment and ], ]<ref>{{cite web| publisher = ] | title=Singapore Airlines Annual Report 2006-07| accessdate = 2007-09-06 | url = http://www.singaporeair.com/saa/en_UK/docs/company_info/investor/annual/SIA_AnnReport0607.pdf? |page=80 }}</ref>. The Singapore government has regularly stressed its non-involvement in the management of the company, a point emphasised by ] ] when he declared that the aviation hub status of ] will be defended, even at the cost of SIA.<ref>{{cite news | title =Singapore moves to defend air-hub status as no-frills rivalry heats up | publisher = ] | date = ] ] | url = http://www.usatoday.com/travel/news/2004-04-07-singapore-hub_x.htm | accessdate = 2007-09-01 }}</ref> However, he was personally involved in defusing tensions between the company and its pilots,<ref>{{cite web| publisher = Little Speak | title=A lot more active | date = ] ] | url = http://www.littlespeck.com/content/politics/CTrendsPolitics-061112.htm }}</ref> warned the airline to cut costs,<ref>{{cite web| publisher = ] | title=SIA could lag as challengers rise | date = ] ] | url = http://www.taipeitimes.com/News/worldbiz/archives/2004/01/15/2003087724 }}</ref> and made public his advice to the airline to divest from its ].<ref>{{cite web| publisher = Airline Industry Information | title=Minister says Singapore Airlines should sell off two subsidiaries | date = ] ] | url = http://findarticles.com/p/articles/mi_m0CWU/is_2005_Dec_30/ai_n15978112 }}</ref> Still, independent research typically rates the airline as practicing sound ] policies in accordance with national regulations.<ref>{{cite web| publisher = Glass, Lewis & Co., LLC. | title=Proxy Paper - Singapore Airlines Limited | date = ] ] | url = http://www.glasslewis.com/downloads/sampleresearch/proxypaper/singaporeairlines.pdf }}</ref> In the lead up to the conclusion of the ] with the ] on ] ], the Singapore aviation authorities referred to the airline's ] ]s to dispel the notion that SIA receives state funding, subsidies or preferential treatment from the government, despite being a ].<ref>{{cite news|url=http://www.todayonline.com/articles/216291.asp|title=Open books to open skies|publisher=]|date=] ]| accessdate = ] ]|first=Wee Keat|last=Leong}}</ref>

===Structure===
{{main|Singapore Airlines subsidiaries}}
Singapore Airlines has diversified over the years in related industries and sectors, including ], aircraft leasing, aviation engineering, air ], and ]. It has also restructured itself by hiving off operational units as fully-owned subsidiaries to maintain its core business as a premium passenger airline.

The Singapore Airlines Group comprised of 25 subsidiary companies, 32 associated companies, and two joint venture companies in the financial year ending ] ]. It divested completely from two associated companies, namely Asia Leasing Limited and Mid-East Airport Services, where it previously held 21% and 41.6% respectively. It also sold all its equity share of 35.5% in a joint venture, ], to the ] for US$980m on ] ]<ref></ref>

Some major companies in Singapore Airlines Group include:

{|class="wikitable"
|- |-
| style="text-align:left;" |2011
!Company||Type||Principal activities||Incorporated in||Group's Equity Shareholding<br>(] ])
|11,739
|1,011
|13,588
|16.6
|78.5
|64
|108
|<ref>{{Cite web |title=Singapore Airlines Annual Report FY 2010/11 |url=https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport1011.pdf |url-status=live |archive-url=https://web.archive.org/web/20241112014845/https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport1011.pdf |archive-date=12 November 2024 |access-date=10 November 2023 |website=Singapore Airlines}}</ref>
|- |-
| style="text-align:left;" |2012
|] Private Limited||Joint venture||Aircraft overhaul||]||41%
|12,070
|390
|13,893
|17.1
|77.4
|63
|100
|<ref>{{Cite web |title=Singapore Airlines Annual Report FY 2011/12 |url=https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport1112.pdf |url-status=live |archive-url=https://web.archive.org/web/20241112015440/https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport1112.pdf |archive-date=12 November 2024 |access-date=10 November 2023 |website=Singapore Airlines}}</ref>
|- |-
| style="text-align:left;" |2013
|] Limited||Subsidiary||Engineering||]||81.9%
|12,387
|<span style="color:red;">−694</span>
|14,156
|18.2
|79.3
|63
|101
|<ref>{{Cite web |title=Singapore Airlines Annual Report FY 2012/13 |url=https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport1213.pdf |url-status=live |archive-url=https://web.archive.org/web/20241112015612/https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport1213.pdf |archive-date=12 November 2024 |access-date=10 November 2023 |website=Singapore Airlines}}</ref>
|- |-
| style="text-align:left;" |2014
|] (Singapore) Private Limited||Subsidiary||]||]||100%
|12,479
|538
|14,240
|18.6
|78.9
|63
|103
|<ref>{{Cite web |title=Singapore Airlines Annual Report FY 2013/14 |url=https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport1314.pdf |url-status=live |archive-url=https://web.archive.org/web/20241112015914/https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport1314.pdf |archive-date=12 November 2024 |access-date=10 November 2023 |website=Singapore Airlines}}</ref>
|- |-
| style="text-align:left;" |2015
|]||Joint venture||Engine overhaul||]||41%
|12,418
|540
|14,040
|18.7
|78.5
|60
|105
|<ref>{{Cite web |title=Singapore Airlines Annual Report FY 2014/15 |url=https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport1415.pdf |url-status=live |archive-url=https://web.archive.org/web/20241112020043/https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport1415.pdf |archive-date=12 November 2024 |access-date=10 November 2023 |website=Singapore Airlines}}</ref>
|- |-
| style="text-align:left;" |2016
|] Private Limited||Subsidiary||]||]||100%
|11,686
|672
|13,983
|19.0
|79.6
|60
|102
|<ref>{{Cite web |title=Singapore Airlines Annual Report FY 2015/16 |url=https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport1516.pdf |url-status=live |archive-url=https://web.archive.org/web/20241112020108/https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport1516.pdf |archive-date=12 November 2024 |access-date=10 November 2023 |website=Singapore Airlines}}</ref>
|- |-
| style="text-align:left;" |2017
|] Limited||Subsidiary||]||]||81.9%
|11,094
|514
|14,423
|18.9
|79.0
|61
|106
|<ref>{{Cite web |title=Singapore Airlines Annual Report FY 2016/17 |url=https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport1617.pdf |url-status=live |archive-url=https://web.archive.org/web/20241112020228/https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport1617.pdf |archive-date=12 November 2024 |access-date=10 November 2023 |website=Singapore Airlines}}</ref>
|- |-
| style="text-align:left;" |2018
|] Private Limited||Subsidiary||]||]||100%
|12,807
|1,324
|15,620
|19.5
|81.1
|62
|107
|<ref>{{Cite web |title=Singapore Airlines Annual Report FY 2017/18 |url=https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport1718.pdf |access-date=10 November 2023 |website=Singapore Airlines}}</ref>
|- |-
|2019
|] Private Limited||Associate||]||]||49%
|13,144
|779
|15,943
|20.7
|83.1
|63
|121
|<ref>{{Cite web |title=Singapore Airlines Annual Report FY 2018/19 |url=https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport1819.pdf |url-status=live |archive-url=https://web.archive.org/web/20241112020331/https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport1819.pdf |archive-date=12 November 2024 |access-date=10 November 2023 |website=Singapore Airlines}}</ref>
|- |-
|2020
|]||Associate||]||]||49%
|13,012
|}
|<span style="color:red;">−283</span>

|16,760
Suggestions to divest its two biggest subsidiaries, ] and ], have stretched back several years<ref>{{cite news |first= |last= |authorlink= |coauthors= |title=A Singapore without SIA?|url= http://www.pprune.org/forums/showthread.php?t=126928|work= |publisher= ]|date= ] ]|accessdate=2007-09-03 }}</ref>, in particular when ] ] voiced his opinion that the airline should divest the two listed companies to focus on its core business in December 2005<ref>{{cite news |first= |last= |authorlink= |coauthors= |title=On the prowl for independence|url= http://www.todayonline.com/articles/99578.asp|work= |publisher= ]|date= ] ]|accessdate=2007-09-03 }}</ref>. The company has yet to react in kind, however, although it did evaluate this possibility<ref>{{cite web |first= |last= |authorlink= |coauthors= |title=Singapore Airlines Limited Proxy Paper|url= http://www.glasslewis.com/downloads/sampleresearch/proxypaper/singaporeairlines.pdf|work= |publisher= ] and Co.|date= ] ]|accessdate=2007-09-03 }}</ref>.
|20.9

|81.9
===Operational investments===
|66
The airline has attempted to invest in other airlines in a bid to expand beyond its Singapore base, although the results are often financially negative. In 1989, it went into a tripartite alliance with ] and ]<ref>{{cite web|url=http://query.nytimes.com/gst/fullpage.html?res=990CE7DA1F38F93AA3575AC0A963958260&sec=&spon=&pagewanted=print|title=Delta Seeks to Expand Its Tie With Three Airlines in Europe}}</ref>, but terminated their partnership in 1999 after divesting their 5% equity stake in each other's company. The airline purchased 25% of ] in 2000. However following the near collapse of ] the ] bought into the airline to rescue it from bankruptcy, reducing Singapore Airlines' stake to 4.5%. This was subsequently sold in October 2004 at a substantial loss.
|122

|<ref>{{Cite web |title=Singapore Airlines Annual Report FY 2019/20 |url=https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport1920.pdf |url-status=live |archive-url=https://web.archive.org/web/20241112020708/https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport1920.pdf |archive-date=12 November 2024 |access-date=10 November 2023 |website=Singapore Airlines}}</ref>
SIA bought a 49% stake in ] on ] ] worth 600 million ] in cash<ref>{{cite news |first= Shu-Ching Jean|last= Chen|authorlink= Chen Shu-Ching Jean|coauthors= |title=Branson May Spread Wings Unbound In Asia|url= http://www.forbes.com/markets/2007/07/11/sia-virgin-branson-markets-equity-cx_jc_0711markets1.html |work= |publisher= ]|date= ] ]|accessdate=2007-09-03 }}</ref> in the hope of leveraging on it on the lucrative transatlantic market, but by 2007, there has been reports of underperformance and the possibility of divesting its stake.<ref> http://www.reuters.com/article/topNews/idUKL0955460420070709?rpc=44 </ref> In September 2004, the airline established ] ] with a 49% stake, in partnership with Indigo Partners LLC, the investment firm founded by ], (24%); Irelandia Investments Limited, the private investment arm of ] and his family, (16%); and ] Pte Ltd (11%).

On ], ], the media broke the news on the airline's possible investment of up to 20% in ]. SIA confirmed that negotiations were underway.<ref> (Channel NewsAsia: ] ])</ref> News of a possible stake in ] also surfaced on ] ].<ref> (El Universal: ] ])</ref> On ] ], the China Securities Journal reported that the airline is in final talks to take a stake in China Eastern<ref> (Channel NewsAsia: ] ])</ref> of up to 20%,<ref> (Reuters: ] ])</ref> resulting in a surge in the later's stock prices.<ref> (Shanghai Daily: ] ])</ref> However, a Singapore Airlines spokesman came forward to dispel these rumours and confirmed that while talks are in progress, they are as yet non conclusive.<ref> (Channel NewsAsia: ] ])</ref> On ] ], the airline concluded its purchase of a 15.7% stake in China Eastern, with Temasek Holdings holding another 8.3% in the Chinese airline<ref>{{cite news |first= |last= |authorlink= |coauthors= |title=SIA, China Eastern Airlines announce strategic tie-up|url= http://www.channelnewsasia.com/stories/singaporebusinessnews/view/297472/1/.html |work= ] |publisher= ]|date= ] ]|accessdate=2007-09-02 }}</ref>. The deal will see China Eastern's parent company, China Eastern Holdings, shareholding drop to 51% from 59.7%, and give SIA the right to nominate two members on China Eastern's management board<ref>{{cite news |first= |last= |authorlink= |coauthors= |title=Singapore Airlines, Temasek to buy major stake in China Eastern|url= http://www.channelnewsasia.com/stories/singaporebusinessnews/view/297492/1/.html |work= ] |publisher= ]|date= ] ]|accessdate=2007-09-02 }}</ref>. The deal, worth 7.2 billion ]s, will involve SIA buying 1.24 billion shares at 3.8 Hong Kong dollars a share, evoking a major rally in China Eastern's shares which rose 83.91% to hit 6.86 Hong Kong dollars a day after the announcement of the deal<ref>{{cite news |first= Shu-Ching Jean|last= Chen|authorlink= Chen Shu-Ching Jean|coauthors= |title=Can Singapore Air Teach China Eastern To Fly?|url= http://www.forbes.com/markets/economy/2007/09/03/sia-china-eastern-markets-equity-cx_jc_0903markets1.html |work= |publisher= ]|date= ] ]|accessdate=2007-09-03 }}</ref>. SIA's empending entry into the Chinese market prompted ] to launch an attempt to block the deal by buying a significant stake in China Eastern and voting down the deal together with ], which already holds a 11% stake in the airline at the shareholder's meeting in December 2007<ref>{{cite news |first= |last= |authorlink= |coauthors= |title=Cathay Pacific to try and block Singapore Airlines: report
|url= http://www.channelnewsasia.com/stories/afp_asiapacific_business/view/301392/1/.html |work= ] |publisher= ]|date= ] ]|accessdate=2007-09-22 }}</ref>.

===Financial performance===
<center>
{|class="toccolours sortable" border="1" cellpadding="3" style="border-collapse:collapse"
|+ '''Singapore Airlines Group Financial Highlights<ref>http://www.singaporeair.com/saa/en_UK/content/company_info/investor/annual_report.jsp</ref>'''
|- |-
|2021
!Year ended||Revenue<br>(S$m)||Expenditure<br>(S$m)||Operating profit<br>(S$m)||Profit before<br>taxation (S$m)||Profit attributable to<br>equity holders (S$m)||] after tax<br>– diluted (cents)
|3,478
|<span style="color:red;">−3,183</span>
|15,790
|0.4
|13.4
|47
|113
|<ref>{{Cite web |title=Singapore Airlines Annual Report FY 2020/21 |url=https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport2021.pdf |url-status=live |archive-url=https://web.archive.org/web/20241112020624/https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport2021.pdf |archive-date=12 November 2024 |access-date=10 November 2023 |website=Singapore Airlines}}</ref>
|- |-
|2022
|] ]||7,795.9||6,941.5||854.4||1,116.8||1,033.2||80.6
|7,068
|<span style="color:red;">−314</span>
|14,526
|3.3
|32.6
|69
|123
|<ref name="Annual Report FY2021/22" />
|- |-
|2023
|] ]||9,018.8||7,850.0||1,168.8||1,463.9||1,163.8||91.4
|15,590
|-
|2,218
|] ]||9,951.3||8,604.6||1,346.7||1,904.7||1,549.3||126.5
|14,803
|-
|18.1
|] ]||9,382.8||8,458.2||924.6||925.6||631.7||51.9
|85.8
|-
|74
|] ]||10,515.0||9,797.9||717.1||976.8||1,064.8||87.4
|- |133
|<ref>{{Cite web |title=Singapore Airlines Annual Report FY 2022/23 |url=https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport2223.pdf |url-status=live |archive-url=https://web.archive.org/web/20241112020826/https://www.singaporeair.com/saar5/pdf/Investor-Relations/Annual-Report/annualreport2223.pdf |archive-date=12 November 2024 |access-date=10 November 2023 |website=Singapore Airlines}}</ref>
|] ]||9,761.9||9,081.5||680.4||820.9||849.3||69.7
|-
|] ]||12,012.9||10,657.4||1,355.5||1,829.4||1,389.3||113.9
|-
|] ]||13,341.1||12,127.8||1,213.3||1,662.1||1,240.7||101.3
|-
|] ]||14,494.4||13,180.0||1,314.4||2,284.6||2,128.8||170.8
|} |}
</center>


===Operating performance=== ===Branding===
{{further|Singapore Girl}}
<center>
{|class="toccolours sortable" border="1" cellpadding="3" style="border-collapse:collapse"
|+ '''Singapore Airlines Operating Highlights (Parent Airline Company only)<ref>http://www.singaporeair.com/saa/en_UK/content/company_info/investor/annual_report.jsp</ref>'''
|-
!Year ended||Passengers carried<br>(thousand)||]<br>(million)||]<br>(million)||Load factor<br>(%)||Yield<br>(%)||Unit cost<br>(cents/ASK)||Breakeven load<br>factor (%)
|-
|] ]||12,777||60,299.9||83,191.7||72.5||-||-||-
|-
|] ]||13,782||65,718.4||87,728.3||74.9||-||-||-
|-
|] ]||15,002||71,118.4||92,648.0||76.8||9.4||7.5||70.2
|-
|] ]||14,765||69,994.5||94,558.5||74.0||9.0||6.4||71.1
|-
|] ]||15,326||74,183.2||99,565.9||74.5||9.1||6.7||73.6
|-
|] ]||13,278||64,685.2||88,252.7||73.3||9.2||6.7||72.8
|-
|] ]||15,944||77,593.7||104,662.3||74.1||10.1||7.0||69.3
|-
|] ]||16,995||82,741.7||109,483.7||75.6||10.6||7.5||70.8
|-
|] ]||18,346||89,148.8||112,543.8||79.2||10.9||7.9||72.5
|}
</center>


Branding and publicity efforts have revolved primarily around flight crew,<ref>{{cite book |author=Loizos Heracleous, Jochen Wirtz and Nitin Pangarkar |title=Flying High in a Competitive Industry: Cost-effective Service Excellence at Singapore Airlines |publisher=McGraw-Hill |year=2006 |isbn=978-0-07-124964-5|page=217}}</ref><ref>{{cite book|last=Heracleous|first=Loizos|title=Flying High in a Competitive Industry&nbsp;– Secrets of the World's Leading Airline|year=2009|publisher=McGraw-Hill|location=Singapore|isbn=978-0-07-128196-6|page=256}}</ref> in contrast to most other airlines, who tend to emphasise aircraft and services in general. In particular, the promotion of its female flight attendants known as ]s has been widely successful and is a common feature in most of the airline's advertisements and publications.<ref>{{Cite journal|last=Chan|first=Daniel|date=2000-08-01|title=The story of Singapore Airlines and the Singapore Girl|journal=Journal of Management Development|volume=19|issue=6|pages=456–472|doi=10.1108/02621710010372873|issn=0262-1711}}</ref>
==Branding==
], are heavily marketed as the airline's icon.]]
{{main|Singapore Girl}}
The Singapore Airlines branding and publicity efforts has revolved primarily around its flight crew,<ref> {{cite book | author=Heracleous, Loizos | title=Flying High in a Competitive Industry: Cost-effective Service Excellence at Singapore Airlines | publisher=McGraw-Hill | year=2006|id=ISBN 0071249648}}</ref> in contrast to most other airlines who tend to emphasize on aircraft or services in general. In particular, the nurturing of the female air stewardesses as the ] has been widely successful, and is a common feature in most of the airline's advertisements and publications. The branding strategy aims to build a sense of mythical aura around the Singapore Girl, and portray her as representative of Asian hospitality and grace.


The Singapore Airlines logo is a stylised bird inspired by a keris, a dagger that is a cultural symbol of the region. The keris is central in Singapore Airlines' branding, such as the SilverKris lounge and the KrisWorld entertainment system. The logo has remained unchanged since Singapore Airlines' inception from the split of ], except for a minor tweak in 1987.<ref>"Mr SIA Fly Past: Introducing the life and times of a legend- Lim Chin Beng- who was instrumental in the creation of Singapore Airlines" (2015) by Ken Hickson; {{ISBN|978-981-4596-44-2}}. Chapter 4 Foreword</ref>
As part of efforts to build up the Singapore Girl icon, the airline runs a rigorous training programs for cabin and flight crew to ensure the SIA brand experience is delivered. The airline's repute, and the resulting prestige of the job has allowed it to be highly selective during its recruitment process as it receives numerous applicants locally and around the region.{{Fact|date=April 2007}}


===Corporate livery===
Dressed in a version of the Malay '']'' designed by ] in 1968,<ref>{{cite web| title = The Creation of Singapore Airlines | publisher = Singapore Airlines | url = http://www.singaporeair.com/saa/en_UK/content/company_info/siastory/history.jsp | date 2007 }}</ref> the uniform of the Singapore Girl has remained largely unchanged. The male steward, in contrast, wears relatively sober light blue business jackets and grey trousers. In April 2001, the shoes were replaced by Pierre Balmain-designed safety shoes, in light of safety reviews after the ] crash where stewardesses complained of missing sandals.
{{Multiple image
| align =
| direction = vertical
| total_width =
| image1 = Malaysia-Singapore Airlines Boeing 737.jpg
| caption1 = Boeing 737–100 in ] livery
| image2 = Singapore Airlines Boeing 747-200 Wallner.jpg
| caption2 = Boeing 747-200 in Singapore Airlines' second-generation livery
| image3 = SingaporeAirlines B777-200 fukuoka 20040926105530.jpg
| caption3 = Boeing 777-200ER in current-generation livery prior to the minor updates
| image4 = 9V-SMF@HKG (20181101143944).jpg
| caption4 = Airbus A350-900 in the current livery. This particular A350 has decals to celebrate Airbus' delivery of its 10,000th aircraft.
}}


====Original MSA livery (1966–1972)====
Although a successful marketing image for the airline, it has also invoked criticisms for its sexist portrayal of women as subservient to male customers. Most feminist groups also contend that its reference is outdated, which sparks debates that most Singaporean women today are modern and independent.<ref> {{cite news | title = Singapore Girl faces makeover as airline looks to update image| author= Jan Dahinten | publisher = ] | date = ] ] | url = http://thescotsman.scotsman.com/international.cfm?id=97702007}}</ref> On ] ], the airline announced its intentions to tender out its existing advertising contract with ], the Singaporean company, headed by founder Ian Batey, who is responsible for building up the Singapore Girl brand name and its partner since 1972.<ref> {{cite news | title = SIA will tender out coveted ad contract | author= Karamjit Kaur | publisher = ] | date = ] ] | url = }}</ref> The image of the Singapore Girl will still remain, although SIA will now focus on advertising and promoting its modern fleet and technology instead. On ] ], the airline appointed ]-based advertising agent ] to handle its advertising for the airline, beating two other shortlisted candidates, namely ] and ]. This contract is worth ]50 million per year over the following five years, making it the agent's largest win since it started operations in ] in the late 1990s. The company provided no details about the three firms' bids, though its spokesperson Stephen Forshaw said they will start the new branding campaign "as early as there is a practicable opportunity". This change in advertising agency will not affect SIA's buying media agency, which is presently ].<ref> {{cite news | title = SIA's their biggest win | author= Tor Ching Li | publisher = ] | date = ] ] | url = http://www.todayonline.com/articles/183594.asp}}</ref>
In May 1966 Malaysian Airways (MAL) became ] (MSA).<ref>{{Cite web|url=https://www.singaporeair.com/en_UK/us/flying-withus/our-story/our-heritage/|title=Our Heritage – Singapore Airlines|website=Singapore Airlines|access-date=27 March 2019|archive-date=28 March 2019|archive-url=https://web.archive.org/web/20190328023219/https://www.singaporeair.com/en_UK/us/flying-withus/our-story/our-heritage/|url-status=live}}</ref> The original MSA livery features a yellow MSA logo on the vertical stabiliser and a black nose, with a white and grey ]. All aircraft in this original livery have been repainted or retired.{{fact|date=March 2024}}


====Second-generation livery (1972–1987)====
==Services==
Following the spinoff of ], Singapore Airlines introduced a second-generation livery features a blue and yellow strip on the windows on the white fuselage, with the stylised bird logo in yellow.<ref>{{cite news |author=Ahmad Mohd Don |title=Singapura pileh nama SIA |language=ms|url=https://eresources.nlb.gov.sg/newspapers/digitised/article/beritaharian19720701-1.2.2 |newspaper=] |date=Jul 1, 1972 |page=1}}</ref> The word "Singapore Airlines" was stylised in italics.
{{main|Singapore Airlines awards and accolades}}
Singapore Airlines have received numerous awards and accolades for the standard of service it provides. It claims to be "The World's Most Awarded Airline"<ref>{{cite web |url=https://60years.singaporeair.com/global_icon.asp |title=Global Icon - the Singapore Girl|accessdate=2007-10-08 |format= |work=Singapore Airlines }}</ref>.


=== Third-generation livery (1987–present) ===
===In-flight services===
The current livery has only some minor changes, and the gold-blue color scheme and the bird logo have been retained. In the change to the current livery, the yellow rear fuselage was changed to metallic gold with a new orange line added above it. The same orange line was also added behind the bird logo. The font typeface of the word "Singapore Airlines" was modified.{{fact|date=March 2024}}
====Cabins====
Singapore Airlines announced a major upgrade to its cabin and in-flight service on ] ],<ref> {{cite news | title = Singapore Airlines Unveils The World's Best Flying Experience | publisher = Singapore Airlines |date= ] ] | url = http://www.singaporeair.com/saa/en_UK/content/company_info/press_release/NE_5606.jsp}}</ref> its first major overhaul in a decade and costing the airline about ]570 million.<ref> {{cite news | title = SIA promises more luxury with new aircraft | author= ] | publisher = ] |date= ] ] }}</ref> Initially planned for its ]'s introduction into service in 2006, and subsequently on the ], the postponement of the first A380-800 delivery meant it had to be introduced with the launch of the first Boeing 777-300ER with the airline on ] ] between Singapore and Paris.<ref> {{cite news | title = World's Best Flying Experience Begins Tomorrow | publisher = Singapore Airlines |date= ] ] | url = http://www.singaporeair.com/saa/en_UK/content/company_info/press_release/NE_6506.jsp}}</ref> There are no plans to introduce the service to the existing SIA fleet.


However, in 2005, the livery received a minor update where the "Singapore Airlines" wording was enlarged and shifted closer towards the front of the aircraft, and the bird logo was also enlarged. The blue/gold sections of the tail is cut horizontally. The first set of windows are also no longer left out from the blue/gold/yellow strip. The engine logos were also subsequently removed a few years later.{{fact|date=March 2024}}
Nine Boeing 777-300ERs being operated by the airline offer the upgraded cabin services to Paris, Hong Kong, Milan, Barcelona, Seoul, San Francisco, Zurich, Frankfurt, Taipei and Los Angeles but passengers have to pay a slightly higher fare. New services include ]-designed bedding amenities in all classes. New tableware and linen designed by Givenchy are also part of the new product.


==Destinations==
=====Singapore Airlines Suites=====
{{main|List of Singapore Airlines destinations}}
A new class of luxury seating, called Singapore Airlines Suites, will replace First Class aboard the Airbus A380 when it enters service in October 2007. The details of this new class have yet to be released to the public.


Singapore Airlines flies on five continents from its primary hub in Singapore.
=====First class=====
There are three variations of the ].


After the Asian financial crisis in 1997, Singapore Airlines discontinued its routes to ], ], ], ], ], and ]. ] was discontinued earlier, in 1992, due to a petition from ].<ref>{{cite news |last1=Richardson |first1=Michael |date=23 November 1991 |title=Growing Pains at Singapore Airlines: Carrier's Expansion Is Running Into Global and Regional Competition |url=https://www.nytimes.com/1991/11/23/business/worldbusiness/IHT-growing-pains-at-singapore-airlines-carriers.html |url-status=live |work=The International Herald Tribune |archive-url=https://web.archive.org/web/20200818000900/https://www.nytimes.com/1991/11/23/business/worldbusiness/IHT-growing-pains-at-singapore-airlines-carriers.html |archive-date=18 August 2020 |access-date=18 December 2023 |url-access=subscription }}</ref> During the SARS outbreak in 2003–04, Singapore Airlines ceased flights to ], ], ], ], ], ], ], ], ], and ].<ref>{{cite news|url=http://www.travelweekly.com/Travel-News/Airline-News/Singapore-Air-cancels-Chicago-Vegas-service|title=Singapore Air cancels Chicago, Vegas service|newspaper=Travel Weekly|date=2 May 2003|access-date=29 January 2018|archive-date=26 January 2018|archive-url=https://web.archive.org/web/20180126185555/http://www.travelweekly.com/Travel-News/Airline-News/Singapore-Air-cancels-Chicago-Vegas-service|url-status=live}}</ref> Singapore Airlines discontinued flights to ] and ] in 2009,<ref>{{Cite web|url=https://www.straight.com/article-201589/singapore-airlines-will-cancel-flights-vancouver-april|title=Singapore Airlines will cancel flights to Vancouver in April|date=2009-02-15|website=The Georgia Straight|language=en|access-date=2020-03-03|archive-date=3 March 2020|archive-url=https://web.archive.org/web/20200303200510/https://www.straight.com/article-201589/singapore-airlines-will-cancel-flights-vancouver-april|url-status=live}}</ref> and ] in 2016.<ref>{{cite news|url=https://www.bloomberg.com/news/articles/2016-06-15/united-to-have-only-u-s-singapore-nonstop-for-just-four-months|title=Singapore Air to Challenge United With Nonstop U.S. Flights|website=Bloomberg.com|date=15 June 2016|access-date=29 January 2018|archive-date=26 January 2018|archive-url=https://web.archive.org/web/20180126191121/https://www.bloomberg.com/news/articles/2016-06-15/united-to-have-only-u-s-singapore-nonstop-for-just-four-months|url-status=live}}</ref>
The oldest version is available on selected ]'s and all Boeing 777-300 aircraft in the fleet. These have lie-flat seats in a 2-2-2 configuration and a relatively small personal television screen (PTV) and are used mainly on regional flights.


The airline has a key role in the ], operating flights between Australia and the United Kingdom via Singapore. It flew 11.0% of all international traffic into and out of Australia in the month ended March 2008.<ref>{{Cite web|url=http://www.bitre.gov.au/publications/11/Files/0308_M.pdf|archive-url=https://web.archive.org/web/20091009125914/http://www.bitre.gov.au/publications/11/Files/0308_M.pdf|url-status=dead|title=Bitre.gov|archive-date=9 October 2009|access-date=27 June 2019}}</ref> As of summer 2023, it operated more flights to Australia than any other country.{{cn|date=January 2024}} Singapore Airlines also operated flights between ] and ], New Zealand via ] until May 2018, when the intermediate stop was changed to ]. This route was known as the Capital Express. The route was suspended in 2020 due to the COVID-19 pandemic.
On all ]'s, the first class product is known as the SkySuite and the seat is upholstered with ] and is trimmed with Burrwood. The seat can be fully reclined and is a lie flat seat. Bed linens and ]s are given on all flights together with a ] suit designed by ]. In-seat power supply is available on every First Class seat.<ref>, Singapore Airlines, Retrieved on ]-]</ref>


Singapore Airlines has taken advantage of liberal bilateral aviation agreements between Singapore and Thailand, and with the United Arab Emirates, to offer more onward connections from Bangkok and Dubai, respectively.{{citation needed|date=February 2023}}
The new first class was unveiled on ] ] with a 35 inch wide seat, upholstered with leather and a ] wood finishing. The seat has a 23 inch ] screen for KrisWorld. There is stowage space with a standard cabin bag able to be stowed in seat as well as a mirror and a drawer. The amenity kit is from ] and a turn down seat service is available on all long haul flights, where the cabin crew will transform the seat into a bed, with bedlinen prepared for the passenger. Passengers pay a higher price for the new first class seats and can only redeem miles for full first class tickets and not for the saver fare.<ref>, Singapore Airlines, Retrieved on ]-]</ref>


In 2005 ], a ] (LCC) based in Malaysia, accused Singapore Airlines of double standards, when it claimed that the ] attempted to keep it out of the Singapore market, despite desiring to fly routes out of Australia itself.<ref>{{cite news |last=Rochfort |first=Scott |title=AirAsia chief backs Qantas on LA route |work=Sydney Morning Herald |date=25 January 2005 |url=http://www.smh.com.au/news/Business/Air-Asia-chief-backs-Qantas-on-LA-route/2005/01/24/1106415528093.html |access-date=1 April 2008 |archive-date=28 October 2010 |archive-url=https://web.archive.org/web/20101028223748/http://www.smh.com.au/news/Business/Air-Asia-chief-backs-Qantas-on-LA-route/2005/01/24/1106415528093.html |url-status=live }}</ref> In 2007 Singapore Airlines welcomed<ref> {{webarchive |url=https://web.archive.org/web/20071027061036/http://www.iht.com/articles/ap/2007/10/25/business/AS-FIN-Singapore-Malaysia-Airline-Route.php |date=27 October 2007 }}. International Herald Tribune (25 October 2007). Retrieved on 16 December 2010.</ref><ref> {{webarchive |url=https://web.archive.org/web/20081216142548/http://www.straitstimes.com/Free/Story/STIStory_171011.html |date=16 December 2008 }}. Straitstimes.com. Retrieved on 16 December 2010.</ref> the liberalisation of the Singapore-Kuala Lumpur route, previously restricted to Singapore Airlines and ] under rules designed to protect the state-run airlines from competition for over three decades,<ref> {{webarchive |url=https://web.archive.org/web/20160304000516/http://www.china.org.cn/english/travel/241889.htm |date=4 March 2016 }}. china.org.cn. Retrieved on 16 December 2010.</ref><ref> Earth Times News (1 February 2008). Retrieved on 16 December 2010.</ref> accounting for about 85% of the over 200 flight frequencies then operated.<ref> {{webarchive |url=https://web.archive.org/web/20160303221847/http://www.taipeitimes.com/News/worldbiz/archives/2007/02/12/2003348728 |date=3 March 2016 }}. Taipei Times (9 December 2010). Retrieved on 16 December 2010.</ref> A highly lucrative route for LCCs due to its short distance and heavy traffic as the fourth-busiest in Asia,<ref>{{cite web|title=Air shuttle service agreement between MAS, SIA out of Competition Act|url=http://www.ibtimes.com/articles/20080515/malaysian-airasia-seeks-fair-competition.htm|work=IBT Times|location=Singapore|access-date=25 February 2011|url-status=dead|archive-url=https://web.archive.org/web/20080724011752/http://www.ibtimes.com/articles/20080515/malaysian-airasia-seeks-fair-competition.htm|archive-date=24 July 2008|df=dmy-all}}</ref><ref>{{cite press release |title= AirAsia celebrates "People's Day" with the liberalisation of Kuala Lumpur-Singapore Route |publisher=] |date=1 February 2008 |url=http://www.airasia.com/site/sg/en/pressRelease.jsp?id=d2c1e46d-7f000010-1eb7d250-746698c9 |archive-url=https://archive.today/20080414182423/http://www.airasia.com/site/sg/en/pressRelease.jsp?id=d2c1e46d-7f000010-1eb7d250-746698c9 |url-status=dead |archive-date=14 April 2008 |access-date=1 April 2008}}</ref> bringing Singapore Airline's capacity share on the route down to about 46.7%, Malaysia Airlines' down to 25.3%, and increase to 17.3% to the three LCCs now permitted on the route, and the remainder shared by three other airlines as of 22 September 2008.<ref>{{Cite web|url=http://www.travelbizmonitor.com/Aviation/singaporekuala-lumpur-route-to-benefit-from-liberalisation-capa-3730|archive-url=https://web.archive.org/web/20140715060101/http://www.travelbizmonitor.com/singaporekuala-lumpur-route-to-benefit-from-liberalisation-capa-3730|url-status=dead|title=Travel News – Singapore-Kuala Lumpur route to benefit from liberalisation: CAPA &#124; TravelBiz Monitor|archive-date=15 July 2014|website=www.travelbizmonitor.com|access-date=27 June 2019}}</ref> Until 1 December 2008, Singapore Airlines operated six flights per day. Singapore Airlines operated four flights per day plans from 1 December 2008 when the route was completely opened, while its sister airline ] also operated four flights per day.<ref> {{webarchive |url=https://web.archive.org/web/20090504084403/http://www.straitstimes.com/Breaking%2BNews/Singapore/Story/STIStory_284380.html |date=4 May 2009 }}. Straitstimes.com (30 September 2008). Retrieved on 16 December 2010.</ref> Malaysia Airlines, the main opponent to the liberalisation of the route<ref> {{webarchive |url=https://web.archive.org/web/20130607095751/http://afp.google.com/article/ALeqM5hVTA3w-tzK0DXeAErwdBYNPfvWXQ |date=7 June 2013 }}. Afp.google.com (25 October 2007). Retrieved on 16 December 2010.</ref> and deemed to be the party that stands to lose the most, continued to codeshare with both Singapore Airlines and SilkAir on the route.
=====Business class=====
Formerly known as Raffles Class, there are three variations of ]. Traditional business class seats known as "Ultimo Plus", which do not convert into beds, are offered on all Boeing 777-200 (excluding the 777-200ER), and 777-300 aircraft in a 2-3-2 configuration.


Singapore Airlines operated two of the ], both nonstop flights from Singapore to ] and ] with ] aircraft. All A340-500s were phased out in 2013 and nonstop flights to both destinations were terminated.<ref name="BI">{{Cite web|url=https://www.businessinsider.com/airbus-a350-900ulr-used-for-singapore-airlines-worlds-longest-flight-2018-10|title=Check out the special $317 million Airbus jet that Singapore Airlines uses on the longest flight in the world|last=Zhang|first=Benjamin|website=Business Insider|access-date=2020-03-03|archive-date=3 March 2020|archive-url=https://web.archive.org/web/20200303200510/https://www.businessinsider.com/airbus-a350-900ulr-used-for-singapore-airlines-worlds-longest-flight-2018-10|url-status=live}}</ref> Nonstop service to Los Angeles was terminated on 20 October 2013 (the airline continues to serve Los Angeles from Singapore via ]),<ref name="BI" /> and the nonstop service to Newark was terminated on 23 November 2013 in favour of a Singapore-New York JFK route via ].<ref name="BI" />
The Spacebed seats are available on Airbus 340-500 services, Boeing 777-200ER services, and Boeing 747 services between Singapore, Europe, Australia, New Zealand, Hong Kong, and the United States. The Spacebed seats are twenty-seven inches (68.5 centimetres) wide and seventy-two inches (183 centimetres) long and converts to an angled flat bed. They have a retractable 10.4 inch (26.4 centimetre) personal television, ] headphones with surround sound, and adjustable headrests. The airline claims the Spacebed is the largest in its class, although ], an airline of which SIA owns 49%, makes the same claim.<ref></ref> As the Spacebeds are angled, they are considered inferior to full-flat beds<ref>, Singapore Airlines] , Skytrax] , Skytrax</ref> offered by some of its competitors, and has caused discomfort to some passengers who complain of sliding down the bed during sleep.


From 23 October 2016, Singapore Airlines resumed non-stop flights from Singapore to the United States, beginning with ]. The route is flown by the A350-900 aircraft and includes Business, Premium Economy, and Economy classes.<ref>{{Cite web|url=https://viewfromthewing.com/singapore-airlines-adding-more-than-one-los-angeles-non-stop-and-2nd-san-francisco-non-stop/|title=Singapore Airlines Adding More Than One Los Angeles Non-Stop and 2nd San Francisco Non-Stop|last=garyleff|date=2018-07-11|website=View from the Wing|language=en-US|access-date=2020-03-03|archive-date=3 March 2020|archive-url=https://web.archive.org/web/20200303200514/https://viewfromthewing.com/singapore-airlines-adding-more-than-one-los-angeles-non-stop-and-2nd-san-francisco-non-stop/|url-status=live}}</ref><ref name="TDN 2020">{{Cite web|url=https://www.traveldailynews.asia/index.php/sia-to-expand-us-operations-with-non-stop-san-francisco-fli|title=SIA to expand U.S. operations with non-stop San Francisco flights and second daily Los Angeles service|website=Traveldailynews.Asia|language=en|access-date=2020-03-03|archive-date=3 March 2020|archive-url=https://web.archive.org/web/20200303200515/https://www.traveldailynews.asia/index.php/sia-to-expand-us-operations-with-non-stop-san-francisco-fli|url-status=live}}</ref> This was followed by the resumption of non-stop flights to Newark and Los Angeles from 11 October 2018 and 2 November 2018, respectively, with the delivery of the Airbus A350-900ULRs, allowing the airline to operate two of the world's longest non-stop flights again.<ref name="TDN 2020" />
On new Boeing 777-300ER aircraft, a fully-flat bed is offered as part of new cabin refurbishments in a 1-2-1 configuration. The same product will be offered on the Airbus A380 when it begins services in October, 2007. The new seat features a 15.4 inch personal television offering over 1000 entertainment options on demand and built-in office software. The new seats are leather and include an in-seat laptop power supply and personal stowage space. A height-adjustable table, a mirror, and a coat hook are also available for business class passengers. <ref>, Singapore Airlines, Retrieved on ]-]</ref>


On 14 October 2015, Singapore Airlines announced plans to resume the world's longest non-stop flight between Singapore and New York – a 15,300&nbsp;km (9,500&nbsp;mi), 19-hour route that the airline had dropped in 2013.<ref name="LongestFlight">{{cite web|url=http://www.nj.com/news/index.ssf/2015/10/the_longest_non-stop_flight_in_the_world_is_returning_to_newark.html#incart_river_home|title=The longest non-stop flight in the world is returning to Newark|date=14 October 2015|publisher=New Jersey On-Line LLC|author=Steve Strunsky|access-date=14 October 2015|archive-date=11 December 2015|archive-url=https://web.archive.org/web/20151211041138/http://www.nj.com/news/index.ssf/2015/10/the_longest_non-stop_flight_in_the_world_is_returning_to_newark.html#incart_river_home|url-status=live}}</ref> A340-500 aircraft were formerly employed to serve this route until their retirement in 2013.<ref name="ALR" /> SIA resumed the route following the acquisition of new Airbus ] aircraft on 18 October 2018.<ref name="ALR">{{cite web|url=http://www.airbus.com/newsevents/news-events-single/detail/airbus-launches-new-ultra-long-range-version-of-the-a350-900/|title=Airbus launches new Ultra-Long Range version of the A350-900|website=airbus|language=en-US|access-date=2016-05-16|archive-date=16 October 2015|archive-url=https://web.archive.org/web/20151016021207/http://www.airbus.com/newsevents/news-events-single/detail/airbus-launches-new-ultra-long-range-version-of-the-a350-900|url-status=live}}</ref><ref>{{Cite web|url=https://www.flightglobal.com/news/articles/first-delivered-a350-900ulr-departs-for-singapore-452104/|title=PICTURES: First delivered A350-900ULR departs for Singapore|first=David|last=Kaminski-Morrow|date=22 September 2018|website=Flightglobal.com|access-date=27 June 2019|archive-date=23 January 2019|archive-url=https://web.archive.org/web/20190123215516/https://www.flightglobal.com/news/articles/first-delivered-a350-900ulr-departs-for-singapore-452104/|url-status=live}}</ref> At the time, ] was the longest scheduled route in the world.<ref name="Smith">{{Cite web |last=Smith |first=Oliver |date=6 February 2023 |title=The world's 10 longest flights – and the service that could soon take the record |url=https://www.telegraph.co.uk/travel/travel-truths/worlds-longest-non-stop-flights/ |url-status=live |archive-url=https://web.archive.org/web/20230308232518/https://www.telegraph.co.uk/travel/travel-truths/worlds-longest-non-stop-flights/ |archive-date=8 March 2023 |access-date=10 March 2023 |website=The Telegraph |agency=The Telegraph}}</ref> It was suspended again in March 2020 due to ], and resumed in March 2022.<ref name="Smith"/>
=====Executive economy class=====
] is only offered on ] aircraft and replaces the standard economy class cabins. This seats are available only on non-stop flights to ] and ] and on selected flights to ]. The seat has a seat pitch of 37 inches and a width of 20 inches as well as a 150 degree seat recline. Like standard economy class seats, adjustable headrests and footrests is available on every seat. There is a 9 inch screen for inflight entertainment and in-seat power supply at selected seats. A mini bar is located at the back of the aircraft where light snacks and drinks are offered during the flight.<ref>, Singapore Airlines, Retrieved on ]-]</ref>


On 9 November 2020, SIA relaunched the nonstop flights between Changi Airport and New York, but this time to ], three times a week.<ref>{{Cite news|title=SIA to restart flights to New York amid 'early signs of optimism' in air travel recovery|url=https://www.channelnewsasia.com/news/singapore/singapore-airlines-sia-restart-flights-new-york-jfk-covid-19-13321000|access-date=2020-10-20|author=Staff writers|work=CNA|publisher=Mediacorp|location=Singapore|language=en|archive-date=14 February 2021|archive-url=https://web.archive.org/web/20210214071832/https://www.channelnewsasia.com/news/singapore/singapore-airlines-sia-restart-flights-new-york-jfk-covid-19-13321000|url-status=live}}</ref> The route, ], is the longest scheduled flight in the world.
=====Economy class=====
All ] seats have personal PTVs offering KrisWorld, SIA's in-flight entertainment system. All seats have ]s, an adjustable headrest with side-flap "ears" and adjustable seat recline. Baby ]s are available at some bulkheads. Economy class passengers receive a pair of socks and a dental kit on all night flights and long haul flights.<ref>{{cite web |url=https://www.singaporeair.com/saa/en_UK/content/exp/cabin/economyclass/index.jsp |title=Economy Class Cabin - Singapore Airlines |accessdate=2007-05-06 |format= |work=Singapore Airlines }}</ref> The new Economy class seats on Boeing 777-300ER aircraft have a 19 inch wide seat as well as more knee room and legroom with an improved adjustable headrest. The new seats offers a personal reading light, a coat hook, a ] compartment, mirror, and an in-flight handset. In-seat laptop supply is provided on every seat and a 10.6 inch PTV for in-flight entertainment is also offered.<ref>{{cite web |url=http://www.singaporeair.com/saa/en_UK/content/exp/new/economyclass/index.jsp |title= Singapore Airlines Redesigned Economy Class |accessdate=2006-10-17 |format= |work=Singapore Airlines}}</ref>


====Cuisine==== ===Codeshare agreements===
Singapore Airlines ] with the following airlines:<ref>{{cite web |title=Partners and Benefits |url=https://www.singaporeair.com/en_UK/sg/plan-travel/partner-airlines/ |website=Singapore Airlines |access-date=8 October 2021 |archive-date=11 January 2023 |archive-url=https://web.archive.org/web/20230111085102/https://www.singaporeair.com/en_UK/sg/plan-travel/partner-airlines/ |url-status=live }}</ref><ref>{{cite web |title=Our codeshare partners |url=https://www.singaporeair.com/en_UK/sg/plan-travel/partner-airlines/our-other-partners/ |website=Singapore Airlines |access-date=8 October 2021 |archive-date=17 February 2023 |archive-url=https://web.archive.org/web/20230217074052/https://www.singaporeair.com/en_UK/sg/plan-travel/partner-airlines/our-other-partners/ |url-status=live }}</ref>
] to ].]]
{{div col|colwidth=17em}}
Singapore Airlines offers to all three classes what it calls World Gourmet Cuisine, created by an International Culinary Panel<ref>http://www.singaporeair.com/saa/en_UK/content/exp/dining/icp/index.jsp</ref> compriing of nine chefs engaged by the airline, including ] from ], ], ] from ], ], ] from ], ] from ], ], ] from ], ], ] from ], ] from ], ], ] from ], ] and ] from ], ]. There are also three International Wine Consultants, namely ] from ], ] from the ] and ] from the ].
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* ]<ref>{{cite web|title=Air France-KLM Signs Codeshare Agreement with Singapore Airlines and SilkAir|url=http://www.airfranceklm.com/en/news/air-france-klm-signs-codeshare-agreement-singapore-airlines-and-silkair|website=Air France KLM|date=13 April 2017|access-date=29 April 2017|archive-date=2 May 2017|archive-url=https://web.archive.org/web/20170502152343/http://www.airfranceklm.com/en/news/air-france-klm-signs-codeshare-agreement-singapore-airlines-and-silkair|url-status=live}}</ref><ref>{{cite web|title=Singapore Airlines And SilkAir Sign Codeshare Agreement With Air France-KLM|url=https://www.singaporeair.com/en_UK/gb/media-centre/press-release/article/?q=en_UK/2017/April-June/jr0817-170413|archive-url=https://web.archive.org/web/20181209124624/https://www.singaporeair.com/en_UK/gb/media-centre/press-release/article/?q=en_UK%2F2017%2FApril-June%2Fjr0817-170413|url-status=dead|archive-date=9 December 2018|website=Singaporeair.com|language=en|access-date=17 April 2019|df=dmy-all}}</ref>
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* ]<ref>{{cite web|title=Singapore Airlines And Air Mauritius Sign Codeshare Agreement|url=https://www.singaporeair.com/en_UK/sg/media-centre/press-release/article/?q=en_UK/2016/October-December/jr1016-161006|website=Singaporeair.com|language=en|access-date=25 September 2020|archive-date=13 September 2017|archive-url=https://web.archive.org/web/20170913135935/https://www.singaporeair.com/en_UK/sg/media-centre/press-release/article/?q=en_UK%2F2016%2FOctober-December%2Fjr1016-161006|url-status=live}}</ref>
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* ]<ref>{{cite web|title=Avianca and Singapore Airlines sign a codeshare agreement {{!}} Avianca|url=http://www.avianca.com/us/en/our-company/corporate-information/news-center/press-releases/avianca-and-singapore-airlines-sign-a-codeshare-agreement|website=Avianca.com|language=en|access-date=16 August 2017|archive-url=https://web.archive.org/web/20171003013110/http://www.avianca.com/us/en/our-company/corporate-information/news-center/press-releases/avianca-and-singapore-airlines-sign-a-codeshare-agreement|archive-date=3 October 2017|url-status=dead|df=dmy-all}}</ref><ref>{{cite web|title=Singapore Airlines And Avianca Sign Codeshare Agreement|url=http://www.singaporeair.com/en_UK/sg/media-centre/press-release/article/?q=en_UK/2017/July-September/jr1517-170815|website=Singaporeair.com|language=en|access-date=25 September 2020|archive-date=22 September 2020|archive-url=https://web.archive.org/web/20200922073136/https://www.singaporeair.com/en_UK/sg/media-centre/press-release/article/?q=en_UK%2F2017%2FJuly-September%2Fjr1517-170815|url-status=live}}</ref>
* ]<ref>{{cite web |title=Singapore Airlines and Bangkok Airways enter codeshare partnership |url=https://centreforaviation.com/news/singapore-airlines-and-bangkok-airways-enter-codeshare-partnership-1221854 |website=CAPA |date=5 September 2023}}</ref>
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* ]<ref>{{cite web|title=Singapore Airlines And SilkAir To Codeshare With Fiji Airways|url=https://www.singaporeair.com/en_UK/us/media-centre/press-release/article/?q=en_UK/2018/April-June/jr0218-180417|website=Singaporeair.com|access-date=17 April 2018|language=en|archive-date=17 April 2018|archive-url=https://web.archive.org/web/20180417191904/https://www.singaporeair.com/en_UK/us/media-centre/press-release/article/?q=en_UK%2F2018%2FApril-June%2Fjr0218-180417|url-status=live}}</ref><ref>{{cite web|title=SINGAPORE AIRLINES AND SILKAIR TO CODESHARE WITH FIJI AIRWAYS|url=https://www.fijiairways.com/about-fiji-airways/media-centre/fiji-airways-codeshare-with-singapore-airline/|website=Fijiairways.com|access-date=17 April 2018|language=en|archive-url=https://web.archive.org/web/20180417193723/https://www.fijiairways.com/about-fiji-airways/media-centre/fiji-airways-codeshare-with-singapore-airline/|archive-date=17 April 2018|url-status=dead|df=dmy-all}}</ref>
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* ]<ref>{{cite news |last1=Liu |first1=Jim |title=LOT Polish Airlines plans Taipei codeshare service from late-Nov 2018 |url=https://www.routesonline.com/news/38/airlineroute/281724/lot-polish-airlines-plans-taipei-codeshare-service-from-late-nov-2018/ |access-date=28 November 2018 |work=Routesonline |date=28 November 2018 |archive-date=28 November 2018 |archive-url=https://web.archive.org/web/20181128103526/https://www.routesonline.com/news/38/airlineroute/281724/lot-polish-airlines-plans-taipei-codeshare-service-from-late-nov-2018/ |url-status=live }}</ref>
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* ]<ref>{{cite news | title=PAL, SIA offer more flight options via codeshare deal|work=Manila Bulletin|url=https://mb.com.ph/2023/11/15/pal-singapore-airlines-offer-more-flight-options-via-codeshare-deal }}</ref><ref>{{cite news | title=PHILIPPINE AIRLINES AND SINGAPORE AIRLINES TO EMBARK ON NEW CODESHARE PARTNERSHIP|work=Philippine Airlines|url=https://www.philippineairlines.com/en/newsevent-listingpage/press-releases-statements/philippine-airlines-and-singapore-airlines-to-embark-on-new-codeshare-partnership }}</ref>
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* ]<ref>{{cite news |last1=Liu |first1=Jim |title=S7 Airlines / Singapore Airlines expands codeshare network from late-March 2019 |url=https://www.routesonline.com/news/38/airlineroute/283626/s7-airlines-singapore-airlines-expands-codeshare-network-from-late-march-2019/ |access-date=29 March 2019 |work=Routesonline |date=29 March 2019 |archive-date=29 March 2019 |archive-url=https://web.archive.org/web/20190329060128/https://www.routesonline.com/news/38/airlineroute/283626/s7-airlines-singapore-airlines-expands-codeshare-network-from-late-march-2019/ |url-status=live }}</ref>
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* ] <small>(Subsidiary)</small><ref>{{cite web|title=Singapore Airlines And SilkAir To Codeshare On Scoot Flights|url=https://www.singaporeair.com/en_UK/sg/media-centre/press-release/article/?q=en_UK/2017/October-December/jr1817-171205|website=Singaporeair.com|language=en|access-date=25 September 2020|archive-date=7 December 2017|archive-url=https://web.archive.org/web/20171207192527/https://www.singaporeair.com/en_UK/sg/media-centre/press-release/article/?q=en_UK%2F2017%2FOctober-December%2Fjr1817-171205|url-status=live}}</ref>
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==Fleet==
Regional dishes are often served on their respective flights, such as the ], Shi Quan Shi Mei, and ] available for first class passengers on flights to Japan, China and India respectively. The ] is served to Business class passengers enroute to Japanese destinations. The ] and ] are served in first class, while both premium classes have gourmet coffees and ] available to them. They may also choose to use the "Book the Cook" service on some flights, where specific dishes created by the International Culinary Panel may be selected from a more extensive menu.<ref>{{cite web |url=http://www.singaporeair.com/saa/en_UK/content/exp/dining/bookcook.jsp |title= Book the Cook |accessdate= |format= |work=Singapore Airlines}}</ref><ref> {{cite web |url=http://www.cheapflights.com/airlines/singapore.html |title= Travel Tips: Singapore Airlines |accessdate= |format= |work= ] }} </ref> Orders may be taken from passengers at least 24 hours prior to departure on flights originating from:
{{Main|Singapore Airlines fleet}}
{|
Singapore Airlines operates a predominantly widebody fleet, until the second re-introduction of the ] in March 2021 following the merger with ]. The airline also operates ] and ] freighters. As of September 2024, there were 160 aircraft registered in the Singapore Airlines fleet, comprising 148 passenger aircraft and 12 freighters.<ref>{{cite web |title=Singapore Aircraft Registry |url=https://www.caas.gov.sg/docs/default-source/docs---srg/fs/approval-listings/singapore-registered-aircraft-engine-nos--dec-2023.xlsx |website=Civil Aviation Authority of Singapore}}</ref>
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==Services==
====IFE and communication====
SIA's in-flight entertainment system, ], was introduced in 1977 and is now offered to passengers in all classes with over 600 entertainment options. Using the Wisemen 3000 hardware and ] digital personal cinema headphones for economy class, and active noise cancelling headphones for Raffles and first class, they include at least 100 movies, 80 TV shows, ] games, 200 CDs, audio channels, flight cameras, flight statistics, destination info and traveller guides, and live TV channels. Since 2001, all entertainment options are available on demand to all classes with options to pause, forward, and rewind them.


===Cabins===
In 2005, SIA was one of the earliest to introduce high-speed, in-flight Internet service in March by installing the ] system and became the first airline in the world to offer live international television broadcasts using the same system in June.<ref> {{cite web| url = http://www.boeing.com/news/releases/2004/q4/nr_041201j.html | publisher = Boeing | title = Singapore Airlines and Connexion by Boeing Finalize Plans for High-Speed, In-Flight Connectivity | date = 2 December 2004}}</ref> In the same month, free language lessons became available, with 22 languages offered.<ref>{{cite news| publisher = International Herald Tribune | date = 14 October 2005 | url = http://www.highbeam.com/doc/1P1-114153082.html | title = Lessons in Flight around the World | author = Daniel Altman}}</ref> In December 2005, the airline offered free live news feeds it called "Live Text News" via its KrisWorld entertainment system.<ref>{{cite web | publisher = Singapore Airlines | date = 12 December 2005 | title = Singapore Airlines Presents Live Text News And Expands Inflight Games Selection| url = http://www.singaporeair.com/saa/en_UK/content/company_info/press_release/NE_6905.jsp }}</ref>
]


Singapore Airlines offers five classes of service – Suites, first class, business class, premium economy class, and economy class. Major upgrades to its cabin and in-flight service were announced on 17 October 2006,<ref>{{cite news |title=Singapore Airlines Unveils The World's Best Flying Experience |publisher=Singapore Airlines |date=17 October 2006 |url=http://www.philstar.com/cebu-lifestyle/367047/singapore-airlines-unveils-worlds-best-flying-experience |access-date=13 April 2017 |archive-date=13 April 2017 |archive-url=https://web.archive.org/web/20170413154550/http://www.philstar.com/cebu-lifestyle/367047/singapore-airlines-unveils-worlds-best-flying-experience |url-status=live }}</ref> constituting the first major overhaul in over eight years and costing the airline approximately ]570&nbsp;million.<ref>{{cite news |title=SIA promises more luxury with new aircraft |author=Karamjit Kaur |work=Straits Times |location=Singapore |date=1 January 2007}}</ref> Initially planned for the Airbus A380-800's introduction into service in 2006, and subsequently on the ], the postponement of the first A380-800 delivery meant it had to be introduced with the launch of the first Boeing 777-300ER with the airline on 5 December 2006 between Singapore and Paris.<ref>{{cite news |title=World's Best Flying Experience Begins Tomorrow |publisher=Singapore Airlines |date=4 December 2006 |url=http://www.travelandleisure.com/travel-tips/airlines-airports/best-airlines-for-business-class |access-date=13 April 2017 |archive-date=13 April 2017 |archive-url=https://web.archive.org/web/20170413153535/http://www.travelandleisure.com/travel-tips/airlines-airports/best-airlines-for-business-class |url-status=live }}</ref><ref name=sqcabin>{{cite web|url=http://www.flightglobal.com/articles/2007/10/15/218492/sia-is-ready-at-last-to-start-flying-the-a380.html|title=SIA is ready at last to start flying the A380|work=Flight International|access-date=17 May 2011|archive-date=17 October 2007|archive-url=https://web.archive.org/web/20071017043933/http://www.flightglobal.com/articles/2007/10/15/218492/sia-is-ready-at-last-to-start-flying-the-a380.html|url-status=live}}</ref>
]
Singapore Airlines announced that ] has been selected to create the new KrisWorld, Singapore Airlines' IFE system, using the new ex2 system.<ref>{{cite press release | title =Singapore Airlines New IFE System From Panasonic | publisher =Singapore Airlines | date =] ] | url = http://www.singaporeair.com/saa/zh_TW/content/company_info/press_release/NE_4806.jsp | format = | language = | accessdate = | quote = }}</ref><ref>, Singapore Airlines, ] ]</ref>


On 9 July 2013, Singapore Airlines, in collaboration with design firms James Park Associates and ], released new cabin products for the first, business, and economy classes. They debuted on the carrier's new Boeing 777-300ERs delivered from 2013 onwards, with London's ] being their maiden route.<ref>{{Cite web|url=https://www.singaporeair.com/en_UK/sg/media-centre/press-release/article/?q=en_UK/2013/July-September/27Sep2013-1043|title=Singapore Airlines' New Cabin Products Debut On London Routes|website=www.singaporeair.com|access-date=1 February 2024}}</ref> The product was later introduced on its Airbus A350s and extended to all its older Boeing 777-300ERs.<ref>{{cite web|url=http://www.singaporeair.com/jsp/cms/en_UK/press_release_news/ne140509.jsp|title=SIA To Invest US$325 Million To Fit Latest Cabin Products to B777-300ER|publisher=Singapore Airlines|access-date=9 May 2014|archive-date=12 May 2014|archive-url=https://web.archive.org/web/20140512231333/http://www.singaporeair.com/jsp/cms/en_UK/press_release_news/ne140509.jsp|url-status=live}}</ref>
* Large widescreen LCD TV with 1280 X 768 resolution
* A range of Movies, TV, music, games, and interactive programs
* Built-in office software, based on Sun Microsystems StarOffice Productivity Suite for use with ] Port
* In-seat AC power port


On 2 November 2017, Singapore Airlines released new cabin products for the ].<ref name="auto">{{Cite news|url=https://www.channelnewsasia.com/news/business/sia-s-s-1-16b-makeover-for-a380-jets-a-worthwhile-investment-9372472|title=SIA's S$1.16b makeover for A380 jets a 'worthwhile' investment: Analysts|work=Channel NewsAsia|access-date=2018-07-22|language=en-US|archive-date=22 July 2018|archive-url=https://web.archive.org/web/20180722070106/https://www.channelnewsasia.com/news/business/sia-s-s-1-16b-makeover-for-a380-jets-a-worthwhile-investment-9372472|url-status=live}}</ref> These new changes cost roughly S$1.16 billion and were rolled out in response to growing competition from Middle Eastern carriers such as Emirates, Etihad Airways and Qatar Airways.<ref name="auto"/> The seating configuration in the new design consists of 6 suites and 78 business class seats on the upper deck, with 44 Premium Economy Class seats and 3-4-3 Economy Class seats on the lower deck.<ref name="auto1">{{Cite news|url=https://www.straitstimes.com/singapore/sias-new-a-380s-to-offer-better-seats-and-carry-more-economy-premium-economy-passengers|title=SIA's new A-380s to offer better seats and carry more economy, premium economy passengers|last=Kaur|first=Karamjit|date=2017-11-02|newspaper=The Straits Times|location=Singapore|publisher=SPH Media Trust|access-date=2018-07-22|language=en|archive-date=12 June 2018|archive-url=https://web.archive.org/web/20180612150502/https://www.straitstimes.com/singapore/sias-new-a-380s-to-offer-better-seats-and-carry-more-economy-premium-economy-passengers|url-status=live}}</ref> The new changes were rolled out on the five new Airbus A380 aircraft that were delivered to Singapore Airlines, while the existing A380 fleet had these new products retrofitted until 2020.<ref name="auto1"/> Sydney was the first city served with the new product on 18 December 2017.
===Ground services===
Passengers may check-in between two to 48 hours prior to flight departure. Passengers may do this traditionally over the counter or at the lounge within the airport. Self-service kiosks are also available at ]. Alternatively, they may check-in at the Singapore Airlines Service Centre at ] in ], through the internet or by ]. Online printing of boarding passes is available through internet check-in. Passengers on short trips may also check-in on their return flight upon departure from the city of origin. Telephone and fax check-in services were discontinued from ] ].<ref>http://www.singaporeair.com/saa/en_UK/content/before/checkin/index.jsp</ref>


====Lounges==== ====Business class====
]
The airline's Silver Kris Lounges are open to first and business class passengers, PPS Club and KrisFlyer Elite Gold members. These members may also have access to lounges operated by the airline's partners. These lounges are located in:<ref>http://www.singaporeair.com/saa/en_UK/content/before/lounges/index.jsp</ref>
]]]
The current version of the Business Class was unveiled on 9 July 2013 and is available on refitted ] and the ]. Features include a power socket and ports all in one panel, stowage beside the seat, two new seating positions, arranged in a 1-2-1 configuration and an 18-inch in-flight entertainment screen. The seat has a recline of 132 degrees and can be folded into a {{convert|78|in|cm|1|abbr=on}} length bed.<ref name="autogenerated1">{{Cite web|url=https://www.singaporeair.com/en_UK/us/flying-withus/cabins/business-class/|title=Business Class &#124; Singapore Airlines|website=www.singaporeair.com|access-date=27 June 2019|archive-date=26 June 2019|archive-url=https://web.archive.org/web/20190626050724/https://www.singaporeair.com/en_UK/us/flying-withus/cabins/business-class/|url-status=live}}</ref>


] business class is available on ] and refitted ] aircraft, where a fully flat bed is available in a 1-2-1 configuration featuring {{convert|30|in|cm|0|abbr=on}} of seat width.<ref name="SQ Business Class">{{cite web|title=Business Class|url=https://www.singaporeair.com/en_UK/flying-with-us/business-listing/newbusiness/|publisher=Singapore Airlines|access-date=31 December 2012|archive-date=27 December 2012|archive-url=https://web.archive.org/web/20121227033358/http://www.singaporeair.com/en_UK/flying-with-us/business-listing/newbusiness|url-status=dead}}</ref> These seats are forward-facing, in contrast to the herring-bone configuration used by several other airlines offering flat beds in business class.<ref>{{cite web|title=Enter the 3 distinct worlds of the Singapore Airlines A380|url=http://www.straitstimes.com/the-big-story/sia-final/story/enter-the-3-distinct-worlds-the-singapore-airlines-a380-20121018|publisher=Straits Times|access-date=31 December 2012|archive-date=31 December 2012|archive-url=https://web.archive.org/web/20121231005707/http://www.straitstimes.com/the-big-story/sia-final/story/enter-the-3-distinct-worlds-the-singapore-airlines-a380-20121018|url-status=live}}</ref> The leather seats feature a {{convert|15.4|in|cm|1|abbr=on}} diagonal screen-size personal television, in-seat power supply and two ] ports.<ref> {{webarchive |url=https://web.archive.org/web/20160204201742/https://www.singaporeair.com/en_UK/flying-with-us/business-listing/ |date=4 February 2016 }}, Singapore Airlines, Retrieved on 17 October 2006</ref>
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On eight ] aircraft, the first of which entered service in October 2011, Singapore Airlines dedicated the entire upper deck to the Business class cabin, unlike the original configuration's upper deck shared by 16 rows of business class and 11 rows of economy at the rear.<ref>{{cite web|title=Singapore's all-business class upper deck A380 for London, Zurich|url=http://www.ausbt.com.au/singapore-airlines-debuts-airbus-a380-with-all-business-class-upper-deck|publisher=Australian Business Traveller|access-date=31 December 2012|archive-date=4 April 2013|archive-url=https://web.archive.org/web/20130404130319/http://www.ausbt.com.au/singapore-airlines-debuts-airbus-a380-with-all-business-class-upper-deck|url-status=live}}</ref>
==Frequent flyer programme==


Medium and short haul business class layouts are available on ], ] and all unrefitted ] aircraft, configured in 2-2-2 layout and with ] connectivity, only available in the A330. The Business Class seat is lie-flat at an eight-degree incline, featuring Krisworld on a {{convert|15.4|in|cm|adj=on}} screen.<ref name="autogenerated1"/><ref name="SQ Business Class" />
] is the ] of Singapore Airlines and its subsidiary SilkAir, with benefits extending to partner airlines including other ] members and ].<ref name="PPSPrivileges">{{cite web|url=http://www.singaporeair.com/saa/en_UK/content/krisflyer/aboutpps/privileges.jsp|title=PPS Club Privileges at a Glance|accessdate=2007-04-22}}</ref> It has six levels of membership, consisting of three KrisFlyer levels<ref name="KrisFlyerBenefits">{{cite web|url=http://www.singaporeair.com/saa/en_UK/content/krisflyer/aboutkf/benefits.jsp|title=Your KrisFlyer Benefits at a Glance|accessdate=2007-04-22}}</ref> (KrisFlyer, KrisFlyer Elite Silver, KrisFlyer Elite Gold) and three PPS Club levels<ref name="PPS">{{cite web|url=http://www.singaporeair.com/saa/en_UK/content/krisflyer/aboutpps/index.jsp|title=The PPS Club|accessdate=2007-04-22}}</ref><ref name="PPSSolitaire">{{cite web|url=http://www.singaporeair.com/saa/en_UK/content/krisflyer/aboutpps/solitaire_life.jsp|title=Solitaire PPS Club / Solitaire PPS Club Life Membership|accessdate=2007-04-22}}</ref> (PPS Club, Solitaire PPS Club and Solitaire PPS Club Life). New Solitaire PPS Club Life members will, however, not be created from ] ].''<ref name="PPSChanges" />


On 28 March 2018, the new regional business class was unveiled following the delivery of the first ]. These new seats manufactured by Stelia Aerospace are arranged in a forward-facing 1-2-1 staggered configuration, providing every passenger direct aisle access. Each seat measures up to {{convert|26|in|cm|1|abbr=on}} in width and can be reclined into a {{convert|76|in|cm|1|adj=on}} fully flat bed. There are also adjustable dividers at the centre seats to provide passengers with a "customised level of privacy".<ref>{{cite web|title=New Regional Business Class|url=http://www.singaporeair.com/en_UK/sg/flying-withus/cabins/business-class/new-regional-business-class/|website=Singaporeair.com|language=en|access-date=29 March 2018|archive-date=20 December 2018|archive-url=https://web.archive.org/web/20181220230809/http://www.singaporeair.com/en_UK/sg/flying-withus/cabins/business-class/new-regional-business-class/|url-status=live}}</ref><ref>{{cite web|title=Singapore Airlines Unveils New Regional Cabin Products|url=https://www.singaporeair.com/en_UK/sg/media-centre/press-release/article/?q=en_UK/2018/January-March/ne1218-180328|website=Singaporeair.com|access-date=28 March 2018|language=en|archive-date=29 March 2018|archive-url=https://web.archive.org/web/20180329184648/https://www.singaporeair.com/en_UK/sg/media-centre/press-release/article/?q=en_UK%2F2018%2FJanuary-March%2Fne1218-180328|url-status=live}}</ref><ref>{{cite web|title=SIA's new Boeing 787–10 Dreamliner features revamped seats in economy class|url=https://www.channelnewsasia.com/news/singapore/sia-s-new-boeing-787-10-dreamliner-features-revamped-seats-in-10082744|website=Channel NewsAsia|access-date=28 March 2018|language=en-SG|archive-date=28 March 2018|archive-url=https://web.archive.org/web/20180328064319/https://www.channelnewsasia.com/news/singapore/sia-s-new-boeing-787-10-dreamliner-features-revamped-seats-in-10082744|url-status=live}}</ref><ref>{{cite news|title=Singapore Airlines flights on latest Dreamliner to feature bigger entertainment screens, upgraded seats|url=http://www.straitstimes.com/singapore/singapore-airlines-flights-on-latest-dreamliner-to-feature-bigger-entertainment-screens|last=Lim|first=Adrian|newspaper=The Straits Times|location=Singapore|publisher=SPH Media Trust|access-date=28 March 2018|language=en|date=28 March 2018|archive-date=28 March 2018|archive-url=https://web.archive.org/web/20180328055827/http://www.straitstimes.com/singapore/singapore-airlines-flights-on-latest-dreamliner-to-feature-bigger-entertainment-screens|url-status=live}}</ref>
KrisFlyer membership is free, and anyone aged 2 years or over can enrol.<ref name="FAQJoin">{{cite web|title = Joining KrisFlyer|url=http://www.singaporeair.com/saa/en_UK/content/krisflyer/customerservice/faq/join_kf.jsp|accessdate = 2007-04-22}}</ref> Members between 2 and 12 years of age will automatically be enrolled in the Young Explorer Club.{{Fact|date=February 2007}}


Unveiled on 2 November 2017, the new A380 business-class seats were being progressively rolled out on the Airbus A380-800 fleet. There are 78 Business class seats on the aircraft, offered in a 1-2-1 configuration behind the Singapore Airlines Suites on the upper deck. The seats, designed by JPA Design and upholstered with Poltrona Frau grain leather, can be reclined into a fully flat bed.<ref>{{Cite news|url=https://www.ausbt.com.au/singapore-airlines-new-a380-business-class-seats-are-a-double-bed|title=Singapore Airlines' new A380 business class seats with double bed|work=Australian Business Traveller|access-date=2018-07-22|language=en|archive-date=22 July 2018|archive-url=https://web.archive.org/web/20180722184903/https://www.ausbt.com.au/singapore-airlines-new-a380-business-class-seats-are-a-double-bed|url-status=live}}</ref> There are also adjustable dividers between the centre seats that can either be fully raised, half raised or fully lowered. When the centre divider is fully lowered, the pair of centre seats directly behind each bulkhead can form double beds.<ref>{{Cite web|url=https://a380.singaporeair.com/en_UK/#business-seat-divider|title=Explore The New Singapore Airlines A380 {{!}} Singapore Airlines|website=a380.singaporeair.com|language=en|access-date=2018-07-22|archive-date=2 August 2018|archive-url=https://web.archive.org/web/20180802004501/http://a380.singaporeair.com/en_UK/#business-seat-divider|url-status=live}}</ref> There is also an {{convert|18|in|cm|adj=on}} touchscreen LCD TV and a panel containing power and USB port, as well as an ] reader for contactless payments.<ref>{{Cite web|url=https://a380.singaporeair.com/en_UK/#business-amenities|title=Explore The New Singapore Airlines A380 {{!}} Singapore Airlines|website=a380.singaporeair.com|language=en|access-date=2018-07-22|archive-date=2 August 2018|archive-url=https://web.archive.org/web/20180802004501/http://a380.singaporeair.com/en_UK/#business-amenities|url-status=live}}</ref>
Enrolment can be completed on-line or by completing a form available at SIA offices, at SIA airport check-in counters and lounges and on board SIA flights. After enrolling on-line, members can print out their temporary membership card. They will receive a permanent membership card after making their first KrisFlyer transaction.<ref name="FAQJoin" />


In November 2024, Singapore Airlines pledged to invest S$1.1 billion ($828 million) to overhaul the seats in its long-haul aircraft, including all-new first- and business-class product.<ref name=":0" />
A KrisFlyer transaction is any eligible transaction on a participating airline. Airlines may mark transactions is ineligible at their discretion. In particular, Singapore Airlines and SilkAir flights in booking classes V, Q, G, N and T (group and promotional fares) and SilkAir flights in booking classes W and L are ineligible.<ref name="FAQMiles">{{cite web|title = Earning KrisFlyer Miles|url=http://www.singaporeair.com/saa/en_UK/content/krisflyer/customerservice/faq/kf_miles.jsp|accessdate = 2007-04-22}}</ref><ref name="T&C">{{cite web|title = Terms and Conditions|url=https://www.singaporeair.com/saa/Util/showPopup.jspx?method=window&windowUrl=/saa/en_UK/content/krisflyer/customerservice/terms.jsp|accessdate = 2007-04-22}}</ref> Economy Class flight sectors are only eligible if all flight sectors in the same itinerary are also eligible.{{Fact|date=April 2007}}


====Economy class====
Members can earn miles to qualify for KrisFlyer Elite or PPS Club status, and redeem miles for travel awards.<ref>If miles are earned by flying First or Business Class on SIA or SilkAir and credited to a partner airline's frequent flyer program, they count towards PPS Club status but not travel awards.</ref><ref name="Benefits">{{cite web|url=http://www.singaporeair.com/saa/en_UK/content/krisflyer/aboutkf/benefits.jsp|title=Your KrisFlyer Benefits at a Glance|accessdate=2007-04-22}}</ref>
]
A new seat with slight changes was announced to be retrofitted on Singapore Airlines's A380 and eventually become available on newer versions of their A350 and 787 aircraft. Features include more legroom and back support, a six-way adjustable headrest, and foldable wings. The Economy Class seat also features a more contemporary fabric seat cover design. The screen size remains the same, yet handsets from the previous iteration of seats have been removed.<ref>{{cite web |title=Singapore Airlines' New Cabin Products To Redefine Premium Air Travel |url=https://www.singaporeair.com/en_UK/np/media-centre/press-release/article/?q=en_UK/2017/October-December/ne2117-171102 |url-status=live |archive-url=https://archive.today/20241109121448/https://www.singaporeair.com/en_UK/np/media-centre/press-release/article/?q=en_UK/2017/October-December/ne2117-171102 |archive-date=9 November 2024 |access-date=9 November 2024}}</ref>


A redesign of the economy class seat was unveiled on 9 July 2013 alongside new first and business class products. Features include {{convert|32|in|cm|adj=on}} of legroom, slimmer seats, an adjustable ], and an {{convert|11.1|in|cm|adj=on}} touch-screen ] system which is also controllable with a video touch-screen handset as well as brand new KrisWorld software. The new seats were originally announced to be available exclusively onboard factory-fresh Airbus A350-900 and refitted Boeing 777-300ER.<ref name="autogenerated1"/>
Elite miles are extra miles earned for flying Business Class or First Class, excluding tier and promotional bonuses.<ref name="T&C" />


The previous generation economy class seats on unrefitted ], and ] are {{convert|19|in|cm|abbr=on}} wide, have in-seat power and have a {{convert|10.6|in|cm|adj=on}} personal television screen which has a non-intrusive reading light under it, which can be used by folding the screen outwards.<ref>{{cite web |url=https://www.singaporeair.com/en_UK/flying-with-us/economy-listing/neweconomy/ |title=Singapore Airlines Redesigned Economy Class |access-date=20 July 2011 |publisher=Singapore Airlines |archive-date=24 August 2011 |archive-url=https://web.archive.org/web/20110824040152/http://www.singaporeair.com/en_UK/flying-with-us/economy-listing/neweconomy |url-status=live }}</ref> These are configured 3-4-3 on the lower deck of the Airbus A380, 3-3-3 on the Boeing 777, and 2-4-2 on the Airbus A330, as well as the upper deck of the Airbus A380.<ref>{{cite news |title=Singapore Airlines to introduce Airbus A330 on Australian routes |publisher=PopSci.Com.Au |date=23 January 2009 |url=http://www.popsci.com.au/military-aviation-amp-space/article/2009-01/singapore-airlines-introduce-airbus-a330-australian-routes |access-date=23 January 2009 |archive-url=https://web.archive.org/web/20090122204735/http://popsci.com.au/military-aviation-amp-space/article/2009-01/singapore-airlines-introduce-airbus-a330-australian-routes |archive-date=22 January 2009 |url-status=dead }}</ref> Other features include an independent cup-holder (separate from the fold-out table), a ] port, and a power socket, as well as an ] port exclusively on board the ].
=== KrisFlyer ===
==== KrisFlyer Elite Silver ====
Earning 25,000 Elite miles in a year qualifies a member for KrisFlyer Elite Status status for a year. This status is renewed by earning 25,000 Elite miles in a year.<ref name="EliteSilver">{{cite web
| title = About KrisFlyer Elite Silver -- Singapore Airlines
| url = http://www.singaporeair.com/saa/en_UK/content/krisflyer/aboutkf/elitesilver.jsp
| accessdate = 2007-04-22}}</ref>


Singapore Airlines introduced a similar design on board the Boeing 777 aircraft through its ongoing cabin retrofit program. The ] was the first model to undergo refit and had introduced the product on the Singapore–Sydney route on 22 July 2009.<ref>{{cite web|url=https://www.singaporeair.com/jsp/cms/en_UK/press_release_news/ne090716.jsp|title=Singapore Airlines Launches B777 Cabin Renewal Programme|access-date=24 April 2015|archive-date=19 May 2015|archive-url=https://web.archive.org/web/20150519214613/http://www.singaporeair.com/jsp/cms/en_UK/press_release_news/ne090716.jsp|url-status=live}}</ref> They are equipped with slightly smaller 9-inch screens (which are, however, larger than the 6.1-inch VGA screens on unrefitted aircraft) and AVOD in each seat. The seats are installed onboard all B777-200ERs and all but one B777-200.
Elite Silver privileges include:<ref name="EliteSilver" />
* reduced or waived service fees;
* priority waitlist;
* priority airport standby*;
* extra miles (25%).


===Catering===
''* Except on Varig and Virgin Atlantic.''
]
Singapore Airlines offers a wide array of food options on each flight. Regional dishes are often served on their respective flights, such as the ''Kyo-Kaiseki'', ''Shi Quan Shi Mei'', and ''Shahi Thali'' meals, available for first-class passengers on flights to Japan, China and India, respectively.


SIA has also introduced the Popular Local Fare culinary programme offering local favourites to passengers in all classes flying from selected destinations. The dishes featured in this programme include Singaporean "hawker" fare such as ''Teochew porridge'', ''bak chor mee'', ''Hainanese chicken rice'', and ''Satay'' (meat skewers) on certain routes.
==== KrisFlyer Elite Gold ====
Once a member has KrisFlyer Elite Silver status, earning 50,000 Elite miles in a year qualifies them for KrisFlyer Elite Gold status for a year. This status is renewed by earning 50,000 Elite miles in a year.<ref name="EliteGold">{{cite web
| title = About KrisFlyer Elite Gold -- Singapore Airlines
| url = http://www.singaporeair.com/saa/en_UK/content/krisflyer/aboutkf/elitegold.jsp
| accessdate = 2007-04-25}}</ref>


They published a cookbook in 2010 titled ''Above & Beyond: A Collection of Recipes from the Singapore Airlines Culinary Panel''.<ref>{{cite web |url=http://foodiegossip.blogspot.com/2010/09/mile-high-club-of-chefs.html |title=Foodie Gossip: The Culinary Mile High Club |publisher=Foodiegossip.blogspot.com |date=21 September 2010 |access-date=7 June 2011 |archive-date=10 January 2018 |archive-url=https://web.archive.org/web/20180110123418/http://foodiegossip.blogspot.com/2010/09/mile-high-club-of-chefs.html |url-status=live }}</ref><ref name="Book">{{cite web |url=https://www.singaporeair.com/en_UK/flying-with-us/bookthecooklanding/ |title=Book the Cook |publisher=Singapore Airlines |access-date=19 November 2012 |archive-date=11 November 2012 |archive-url=https://web.archive.org/web/20121111022621/http://www.singaporeair.com/en_UK/flying-with-us/bookthecooklanding/ |url-status=live }}</ref><ref>{{cite web |title=Official Hullabalu Website |url=https://www.hullabalu.com/ |url-status=live |archive-url=https://web.archive.org/web/20150708063035/https://hullabalu.com/ |archive-date=8 July 2015 |access-date=5 July 2015 |website=]}}</ref>
Elite Gold offers all of the privileges of Elite Silver, plus additional privileges, including:<ref name="EliteGold" />
* Star Alliance Gold privileges on all Star Alliance airlines;
* priority phone service;
* priority airport standby (on Virgin Atlantic);<ref name="Benefits" />
* priority airport check-in (on Star Alliance airlines);
* priority boarding and baggage handling;
* Star Alliance Gold lounges (note that some Silver Kris lounges are not Star Alliance Gold lounges, such as lounges in Singapore and Adelaide{{Fact|date=February 2007}}) (on Star Alliance airlines);
* extra check-in baggage allowance (20kg or one extra piece) (on Star Alliance airlines, SilkAir and Virgin Atlantic).


Passengers in Suites, First and Business class may choose to use the "Book the Cook" service, where specific dishes may be selected in advance from a more extensive menu. Premium Economy class passengers may also choose to use the "Premium Economy Book the Cook". This service is only available on selected flights.<ref name="Book"/>
=== PPS Club ===
] is an abbreviation of Priority Passenger Service, but this long format is never officially used.{{Fact|date=April 2007}} This status is achievable only by flying Business Class or First Class on Singapore Airlines, or Business Class on SilkAir. Members must accumulate $25,000 worth of PPS Value within a year to qualify or re-qualify.<ref name="PPSPPS">{{cite web
| title = PPS Club Membership -- Singapore Airlines
| url = http://www.singaporeair.com/saa/en_UK/content/krisflyer/aboutpps/pps.jsp
| accessdate = 2007-04-25}}</ref>


===In-flight entertainment===
The PPS Club offers all of the privileges of KrisFlyer Elite Gold, plus additional privileges, including:<ref name="PPSPPS" />
KrisWorld is Singapore Airlines' ] system, introduced in 1997 on Boeing 747–400, Airbus A310-300, Airbus A340-300 and Boeing 777–200 aircraft.<ref>{{cite web|title=Singapore Airlines Launches World's First Inflight Entertainment System to Offer Both Audio and Video on Demand|url=http://www.thefreelibrary.com/Singapore+Airlines+Launches+World's+First+Inflight+Entertainment...-a019759106|publisher=Business Wire|access-date=31 December 2012|archive-date=3 April 2015|archive-url=https://web.archive.org/web/20150403090412/http://www.thefreelibrary.com/Singapore+Airlines+Launches+World's+First+Inflight+Entertainment...-a019759106|url-status=live}}</ref> KrisFlyer overhauled Singapore Airlines' in-flight experience with a new, cheaper entertainment solution that would supersede the primitive Thales entertainment systems on offer at that time by ] and ].
* a guaranteed reservation in Economy Class when on the waitlist for First or Business Class;
* in Silver Kris lounges:
**access to the First Class area when travelling in Business Class (on SIA and SilkAir);
**access to the Business Class area when travelling in Economy Class (on SIA, SilkAir and partner airlines);
* extra baggage allowance (100%) (on SIA and selected Star Alliance and Virgin Atlantic flights).


The original KrisWorld provided 14 movies, 36 television programmes, and five cartoons, as well as many ] games, KrisFone and fax, text news and flight path in all classes. The original KrisWorld was subsequently upgraded to feature Wisemen 3000, an audio and video-on-demand version of the KrisWorld system featured exclusively in First and Raffles Class cabins, then progressively introduced into Economy Class in 747 cabins and selected 777 cabins.<ref>{{cite web|title=Developing a competitive edge A Singapore Airlines case study|url=http://businesscasestudies.co.uk/singapore-airlines/developing-a-competitive-edge/developing-competitive-advantage.html|publisher=The Times 100|access-date=31 December 2012|archive-date=30 January 2013|archive-url=https://web.archive.org/web/20130130042819/http://businesscasestudies.co.uk/singapore-airlines/developing-a-competitive-edge/developing-competitive-advantage.html|url-status=live}}</ref>
==== Solitaire PPS Club ====
Once a member has PPS Club status, flying 500,000 PPS miles or 250 sectors qualifies them for Solitaire PPS Club status. This status is retained as long as the member has PPS status.<ref name="PPSSolitaire">{{cite web|url=http://www.singaporeair.com/saa/en_UK/content/krisflyer/aboutpps/solitaire_life.jsp|title=Solitaire PPS Club / Solitaire PPS Club Life Membership|accessdate=2007-04-22}}</ref>


In 2002, Singapore Airlines introduced a re-branding of the KrisWorld system. Named Enhanced KrisWorld, it featured additional movies, television programming, music and games, and was installed on ] and selected ] aircraft. ], an in-flight Internet service, was introduced in 2005. Live television streaming was proposed on Connexion, but this service was discontinued in December 2006. Since October 2005, Singapore Airlines has offered complimentary language lessons by Berlitz.<ref>{{cite news |work=International Herald Tribune |date=14 October 2005 |url=http://www.highbeam.com/doc/1P1-114153082.html |archive-url=https://web.archive.org/web/20110914202337/http://www.highbeam.com/doc/1P1-114153082.html |url-status=dead |archive-date=14 September 2011 |title=Lessons in Flight around the World |author=Daniel Altman}}</ref> and, starting December 2005, live text-news feeds.<ref>{{cite web |publisher=Singapore Airlines |date=12 December 2005 |title=Singapore Airlines Presents Live Text News And Expands Inflight Games Selection |url=http://www.angrejinews.com/gyaan/Singapore-intaneshanal-airlines |access-date=13 April 2017 |archive-date=13 April 2017 |archive-url=https://web.archive.org/web/20170413235255/http://www.angrejinews.com/gyaan/Singapore-intaneshanal-airlines |url-status=live }}</ref>
Solitaire PPS offers all of the privileges of PPS, plus additional privileges, including:<ref name="PPSSolitaire" />
* a supplementary Solitaire PPS status for the member's spouse, valid as long as the member has Solitaire PPS status;
* access to the First Class check-in counter, regardless of the class of travel;
* access to the First Class area of Silver Kris lounges, regardless of the airline or class of travel (this privilege is extended to a guest of the member, when they are travelling on the same Singapore Airlines or SilkAir flight).*


In 2007, a new KrisWorld based on ] was introduced, featuring a new interface, additional programming and audio and video on demand as standard. Widescreen personal video systems were installed in all cabins, including 23-inch LCD monitors in First Class, 15-inch monitors in Business Class, and 10.6-inch monitors in Economy Class.<ref>{{cite press release |title=Singapore Airlines New IFE System From Panasonic |publisher=Singapore Airlines |date=23 September 2006 |url=http://atwonline.com/ife/singapore-airlines-opts-panasonic-ife-new-a350s-787s |access-date=13 April 2017 |archive-date=14 April 2017 |archive-url=https://web.archive.org/web/20170414001340/http://atwonline.com/ife/singapore-airlines-opts-panasonic-ife-new-a350s-787s |url-status=live }}</ref><ref>, Singapore Airlines, 17 October 2006</ref> The new KrisWorld is available on Airbus A330, Airbus A380 and ]. Features include:
''* From ] ], Solitaire PPS Club members can access the First Class area of Silver Kris lounges only when travelling with Singapore Airlines or SilkAir.''<ref name="PPSChanges" />


* Widescreen LCD TV with 1280 × 768 resolution
Miles earned last for a maximum of 3 years and must be used, regardless of subsequent miles earned during that time. Miles can be extended for 6 months once for US$20 per 1,000 miles.<ref>http://www.iht.com/articles/2002/05/03/trqa_ed3_.php?page=1</ref><ref>http://www.singaporeair.com/saa/en_UK/content/krisflyer/customerservice/terms.jsp</ref>
* A range of movies, TV, music, ] and interactive programs
* Built-in ], based on the ] for use with the ] port
* In-seat AC power ports


A $400 million new KrisWorld entertainment system was unveiled in 2012. This comes from a major deal with Panasonic Avionics, which will provide the latest Panasonic eX3 systems. The eX3 system features a larger screen with much higher resolution, wide touch-screen controllers, new software, and, above all, in-flight connectivity. Singapore Airlines launched its in-flight connectivity in August 2012. Passengers are now able to make phone calls, send text messages and access the Internet for a fee. The new eX3 systems are unveiled alongside the new cabin product and are available on the Airbus A350-900 and refitted B777-300ER aircraft. In-flight connectivity is offered on the aforementioned two aircraft as well as select Airbus A380s.<ref>{{cite press release |title=Singapore Airlines Introduces World's Most Advanced In-Flight Entertainment System |publisher=Singapore Airlines |date=9 July 2013 |url=https://www.singaporeair.com/jsp/cms/en_UK/press_release_news/ne130709a.jsp |access-date=19 May 2015 |archive-date=20 May 2015 |archive-url=https://web.archive.org/web/20150520215105/https://www.singaporeair.com/jsp/cms/en_UK/press_release_news/ne130709a.jsp |url-status=live }}</ref>
==== Solitaire PPS Club Life ====
Flying 1,875,000 PPS miles or 1,000 sectors qualifies a member for Solitaire PPS Club Life status. This is the same as Solitaire PPS status, except it applies for the member's lifetime.<ref name="PPSSolitaire" /> New members will not be accepted from ] ].<ref name="PPSChanges">{{cite web|url=http://www.singaporeair.com/saa/en_UK/content/krisflyer/customerservice/faq/changes_pps.jsp?|title=Changes to the PPS Club Programme - Effective 1 September 2007|accessdate=2007-04-22}}</ref>


== Senior leadership ==
==Destinations==
{{main|Singapore Airlines destinations}}
]
Singapore Airlines flies to 64 destinations in 35 countries on five continents from its primary hub in Singapore. It has a particularly strong presence in the ]n region, which together with its subsidiary SilkAir, connects Singapore with more international destinations in the region than any other Southeast Asian airline.


* Chairman: Peter Seah Lim Huat (since January 2017)
Beyond the immediate region, the airline has a key role in the important ]. It flew 11.0% of all international traffic into and out of Australia in the year ended June 2006, second only to ], for a total of 2,324,530 passengers and accounting for 65% of the market on that segment.<ref>{{cite web| publisher = Australian Government Department of Transport and Regional Services | title=Annual International Airline Activity 2005-06 | date = November 2006 | url = http://www.btre.gov.au/statistics/aviation/docs/int/FY06.pdf }}</ref>
* Chief Executive: ] (since January 2011)
* Vice President: David Lau (since November 2023)<ref>{{Cite web |last=Kensington |first=Oliver |date=2023-11-28 |title=Singapore Airlines has named David Lau as regional vice president of the Americas, effective Nov. 6, the carrier announced Monday. Lau is based in Los |url=https://www.bollyinside.com/news/travel/singapore-airlines-names-david-lau-as-regional-vice-president-of-americas/ |access-date=2023-11-28 |website=Bollyinside – Breaking & latest News worldwide |language=en-US}}</ref>
* Chief Financial Officer: Jo-Ann Tan (since June 2023)<ref>{{Cite news |last=Jain |first=Eccha |date=12 June 2023 |title=Singapore Airlines appoints first female CFO |url=https://www.reuters.com/business/aerospace-defense/singapore-airlines-names-joann-tan-cfo-2023-06-12/ |access-date=19 Feb 2024 |work=Reuters}}</ref>


=== List of former chairmen ===
While the airline does not maintain sizeable hubs elsewhere, it has taken advantage of liberal bilateral aviation agreements between Singapore and Thailand, and with the United Arab Emirates, to offer more onward connections from Bangkok and Dubai respectively. On ] ], for example, it launched six-times weekly flights between ] and ]. China and India are major markets for the airline and has fueled much of its growth in recent years, with flights to ] were increased to 3 times daily from ] ], and flights to ] increased to daily. Singapore Airlines is the leading carrier between India & California.{{Fact|date=August 2007}}


* ] (1972–1996)
The airline's strengths have also invited protectionist measures to keep it out of key foreign markets.{{Fact|date=August 2007}} In particular, it has been unsuccessful in gaining access on the transatlantic routes between London-Heathrow and the United States, and on the transpacific routes from Australia to the United States. The airline protested when Cathay Pacific was allowed on the transatlantic route in 2003.<ref>{{cite web| publisher = Airline Industry Information | title=Singapore Airlines to protest decision to allow Cathay Pacific to fly transatlantic route| date = ] ] | url = http://www.findarticles.com/p/articles/mi_m0CWU/is_2003_Dec_8/ai_111028371 }}</ref> The Australian authorities deferred decisions to allow the airline on the route to the United States from Australia<ref>{{cite web| publisher = ] | title=Australia rules out opening up Qantas' trans-Pacific route to rivals| date = ] ] | url = http://www.channelnewsasia.com/stories/afp_asiapacific_business/view/251240/1/.html }}</ref>
* Michael Fam Yue Onn (1997–2001)
Singapore Airlines has stated that it wants to dramatically expand service to Canada and establish a North America hub in ], but has complained about being shut out by Canada's protectionist policies.<ref>, ], retrieved ] ]</ref>
* ] (2001–2005)
* Stephen Lee Ching Yen (2006–2016)


=== List of former chief executives ===
===Codeshare agreements===
] at ] in ] livery while still maintaining its corporate logo on the tail, the only Star Alliance member to do so.]]
Singapore Airlines has codeshare agreements<ref>{{cite web | publisher = ] | date = ] ] | title = Codeshare Partners | url = http://www.singaporeair.com/saa/en_UK/content/company_info/partners/codeshare_partners.jsp }}</ref> with its fully-owned subsidiary ], ] in which it owns a 49% stake, ] and ], where it codeshares on selected regional routes, and with ] member airlines, which it became a member of in April 2000<ref>{{cite web | publisher = ] | date = ] ] | title = Star Alliance Member Airlines | url = http://www.singaporeair.com/saa/en_UK/content/company_info/partners/star_alliance.jsp }}</ref>.


* Lim Chin Beng (1972–1982)
{| class="toccolours" border="1" cellpadding="3" style="border-collapse:collapse"
* ] (1984–2003)
|+ '''Singapore Airlines - codeshare agreements'''
* ] (2003–2010)
|- bgcolor=lightgrey
!Airlines
!Destinations
|-
|]
| Toronto, Montreal, Vancouver and San Francisco
|-
|]
| Auckland, Christchurch, Wellington, New Plymouth, Dunedin, Queenstown, Palmerston North and Sydney
|-
|]
|Tokyo
|-
|]
|Seoul
|-
|]<ref>{{cite web | publisher = ] | date = ] ] | title = EgyptAir - Code Share partner | url = http://www.egyptair.com/English/AboutEgyptAir/CodeSharePartner/ }}</ref>
|Cairo<ref>{{cite web | publisher = ] | date = ] ] | title = EgyptAir - Where We Fly | url = http://www.egyptair.com/English/PlanTravel/WhereWeFly/ }}</ref>
|-
|]
|Warsaw
|-
|]
|Frankfurt, Hannover, Bremen, Hamburg, Dresden, Dusseldorf, Leipzig, Stuttgart, Cologne, Nuremberg, Berlin, Muenster, Geneva, Brussels, Vienna, Prague, Nice, Lyon, Marseille, Toulouse, Stockholm, Copenhagen, Helsinki, Oslo, Barcelona, Bilbao, Madrid, Auckland, Christchurch, Milan, Paris, Budapest, Rome, Munich, Perth<ref></ref><Ref></ref>
|-
|]
|Kota Kinabalu, Kuching and Penang
|-
|]
|Bandar Seri Begawan
|-
|]
|Phuket, Yangon, Chang Mai, Phnom Penh, Siem Reap, Medan, Manado, Trivandrum, Da Nang, Kuching, Kochi, Surabaya, Kota Kinabalu, Kunming, Xiamen, Chengdu, Chongqing, Shengzhen, Palembang, Solo City, Balikpapan, Langkawi, Mataram and Kaohsiung


==Award and recognition==
|-
On 24 June 2024, Singapore Airlines was voted 2024 second ''Best Airline in the World'' by ], having won the same award in 2023. Apart for winning the best airline, Singapore Airlines also scooped the top awards for ''Best Cabin Staff'' and ''Best First Class in World''. They also won the ''Best Airline in Asia'' in the same award ceremony.<ref>{{Cite web |last=James.Plaisted@skytrax.uk |date=2024-06-24 |title=Qatar Airways World’s Best Airline at 2024 World Airline Awards |url=https://www.worldairlineawards.com/qatar-airways-is-named-the-worlds-best-airline-at-2024-world-airline-awards/ |access-date=2024-11-27 |website=SKYTRAX |language=en}}</ref>
|]
|Cape Town, Durban, Port Elizabeth and East London
|-
|]<ref></ref>
|Charlotte, Las Vegas, Los Angeles, New York JFK, Phoenix, San Francisco
|-
|]
|Washington, Boston, Miami, Orlando, Los Angeles, San Francisco and Dubai
|}


==Controversies==
In 2005, the airline increased codeshare flights to ] with ], and increased the frequency of flights to destinations in ] and ].{{Fact|date=May 2007}} ] announced codesharing with Singapore Airlines on SIA's thrice weekly ]-]-]-] route.{{Fact|date=May 2007}}
In February 2019, ] reported that the Singapore Airlines mobile app in the ] was using ] functionality to record users' activities and send the data to Israeli firm ] without the users' informed consent, compromising users' privacy and contravening the rules of the iOS App Store.<ref>{{Cite web|website=TechCrunch | url=https://techcrunch.com/2019/02/06/iphone-session-replay-screenshots/|title=Many popular iPhone apps secretly record your screen without asking | access-date=2019-02-08 | first=Zack | last=Whittaker | date=2019-02-06 |url-status=live | archive-url=https://web.archive.org/web/20190206230056/https://techcrunch.com/2019/02/06/iphone-session-replay-screenshots/ | archive-date=2019-02-06}}</ref><ref>{{Cite web|url=https://www.macrumors.com/2019/02/06/iphone-apps-screen-recordings-analytics/|title=Some Popular iPhone Apps Secretly Record Your Screen for Analytics Purposes|website=MacRumors | access-date=2019-02-08 | first=Juli | last=Clover |date=6 February 2019 | archive-url=https://web.archive.org/web/20190206234723/https://www.macrumors.com/2019/02/06/iphone-apps-screen-recordings-analytics/ | archive-date=2019-02-06}}</ref>


== Accidents and incidents ==
On ]], ], which flies the Kangaroo route between ] and the ] via ], denied it was in talks with part owner Singapore Airlines about extending its code sharing arrangements from ] to ].{{Fact|date=May 2007}} ], 49% owned by Singapore Airlines, began flying between Sydney and the United Kingdom via Hong Kong in December. The London-Heathrow to Hong Kong route is generally doing well but not the Hong Kong-Sydney sector, Virgin Atlantic claims that the Sydney route is now making a profit{{Fact|date=May 2007}}, and are looking at increasing their frequency from 7 to 14 flights per week in 12 to 18 months.
{{redirect-for|Singapore Airlines Flight 21A|the second longest flight in the world|Singapore Airlines Flights 21 and 22}}
] accident, wearing tropical livery]]
Singapore Airlines has experienced the following ]:


* 13 July 1982 – A Boeing 747 operating as Singapore Airlines flight SQ-21A between Singapore and Melbourne flew into volcanic ash from erupting ] and experienced multiple engine failures. A two-engine emergency landing was made at ] and all four engines were replaced.<ref>{{cite journal|url=https://books.google.com/books?id=qXqTcxszngsC|title=Volcanic Ash and Aviation Safety: Proceedings of the First International Symposium on Volcanic Ash and Aviation Safety|journal=U.S. Geological Survey Bulletin|issue=2047|year=1994|page=|bibcode=1994usgs.rept....6C |access-date=20 September 2021|archive-date=20 September 2021|archive-url=https://web.archive.org/web/20210920220045/https://books.google.com/books?id=qXqTcxszngsC|url-status=live |last1=Casadevall |first1=Thomas J. |doi=10.3133/b2047 }}</ref><ref>{{cite news|url=https://www.upi.com/Archives/1982/07/14/A-Singapore-Airlines-jumbo-jet-flew-into-a-plume/6084395467200/|title=A Singapore Airlines jumbo jet flew into a plume...|date=14 July 1982|newspaper=UPI|access-date=20 September 2021|archive-date=20 September 2021|archive-url=https://web.archive.org/web/20210920213313/https://www.upi.com/Archives/1982/07/14/A-Singapore-Airlines-jumbo-jet-flew-into-a-plume/6084395467200/|url-status=live}}</ref>
On ], ], Singapore Airlines announced that it will be expanding its codeshare arrangement with ] to include Virgin's ]-], ], and ] routes, as well as Singapore Airline's ]-] routes.<ref>{{cite web| publisher = Singapore Airlines | title=Singapore Airlines Expands Codesharing Agreement With Virgin Atlantic Airways | date =
* 26 March 1991 – ], an ] registered as 9V-STP, was ] by ] en route from ] to ], where it was stormed by the ]. All ] were killed in the operation, with no fatalities amongst the passengers and crew.<ref>{{Cite web |last=Ranter |first=Harro |title=ASN Aircraft accident Airbus A310 registration unknown Singapore-Changi Airport (SIN) |url=https://aviation-safety.net/database/record.php?id=19910325-4 |access-date=2022-08-17 |website=aviation-safety.net |archive-date=22 July 2022 |archive-url=https://web.archive.org/web/20220722214751/https://aviation-safety.net/database/record.php?id=19910325-4 |url-status=live }}</ref>
17 November 2006 | url = http://www.singaporeair.com/saa/en_UK/content/company_info/press_release/NE_6106.jsp }}</ref>
* 31 October 2000 – ], a ] registered as 9V-SPK, attempted to take off on the wrong runway at ] (previously Chiang Kai-shek International Airport) while departing for ]. It collided with the construction equipment that was parked on a closed runway, killing 83 of the 179 on board and injuring a further 71 people. This was the first fatal accident involving a Singapore Airlines aircraft. The aircraft 9V-SPK was painted in a "Tropical" promotional livery at the time of the accident. The only other aircraft painted with the promotional ], another 747-400 registered 9V-SPL, was immediately repainted with standard Singapore Airlines livery.
* 12 March 2003 – A ] operating as Singapore Airlines Flight 286 from ] to ] was involved in a tailstrike while taking off from Auckland's Runway 23L, causing severe damage to the aircraft's tail and damaging the APU (Auxiliary Power Unit), causing in-flight APU fire warnings. The flight returned to Auckland with no fatalities or serious injuries on board. The cause was later determined to be an error in the pilots' calculations of the aircraft's takeoff weight and reference speeds, which caused the pilots to ] the aircraft prematurely.
* 27 June 2016 – Singapore Airlines Flight 368, a ] registered as 9V-SWB with 222 passengers and 19 crew on board, suffered an engine oil leak during a flight from Singapore to Milan. The oil-leak alarm was sounded above Malaysia, two hours into the flight. During the emergency landing at the point of origin, ], the right engine caught fire, leading to the right-wing being engulfed in flames. The fire was extinguished within five minutes after the plane landed.<ref>{{Cite web|url=http://www.channelnewsasia.com/news/singapore/sia-flight-catches-fire/2907544.html|title=SIA flight catches fire while making emergency landing in Singapore|access-date=2016-06-27|archive-date=27 June 2016|archive-url=https://web.archive.org/web/20160627004859/http://www.channelnewsasia.com/news/singapore/sia-flight-catches-fire/2907544.html|url-status=live}}</ref> No injuries were reported.<ref>{{cite web|last1=Hradecky|first1=Simon|title=Accident: Singapore B773 en route on Jun 27th 2016, engine fuel leak into engine oil system|url=http://avherald.com/h?article=49a58209&opt=0|website=The Aviation Herald|access-date=21 July 2017|archive-date=5 March 2017|archive-url=https://web.archive.org/web/20170305085615/http://avherald.com/h?article=49a58209&opt=0|url-status=live}}</ref> The aircraft was substantially damaged and repaired.<ref>{{Cite web |last=Ranter |first=Harro |title=Accident Boeing 777-312ER 9V-SWB, Monday 27 June 2016 |url=https://asn.flightsafety.org/wikibase/320054 |access-date=2024-12-27 |website=asn.flightsafety.org}}</ref>
* 6 May 2022 – Singapore Airlines Flight 439, a ], sustained a ] during takeoff from runway 20 at ].<ref>{{cite web | url=https://www.flightglobal.com/safety/over-rotation-led-to-singapore-airlines-737-tail-strike-in-kathmandu/153177.article | title=Over-rotation led to Singapore Airlines 737 tail-strike in Kathmandu }}</ref> The resulting incident depressurized the aircraft and forced it to divert to ], India. There were no injuries among the 165 passengers and 8 crew members on board. The tailstrike occurred during the takeoff at the airport was due to over-rotation by the PF, coupled with a likely tailwind with a component of about 10 knots along the runway. The rotation pitch rate was, at times, greater than 5° per second as recorded by the FDR. The pitch angle of 11.07° recorded also exceeded the 7° – 9° normal pitch angle range.<ref>{{Cite web |last=Ranter |first=Harro |title=Tailstrike Serious incident Boeing 737-8SA (WL) 9V-MGL, Friday 6 May 2022 |url=https://asn.flightsafety.org/wikibase/312232 |access-date=2024-12-31 |website=asn.flightsafety.org}}</ref>
* 28 September 2022 – A drunken passenger on board the Singapore Airlines Flight 33 from San Francisco to Singapore made bomb threats and also inappropriately touched other people. The ] scrambled their ]s to escort the plane to Changi Airport where the airliner was searched and the threat was declared to be false thereafter.<ref>{{cite web | url=https://www.channelnewsasia.com/singapore/singapore-airlines-bomb-threat-sq33-what-we-know-2970376 | title=What we know about the false bomb threat on Singapore Airlines flight SQ33 | date=28 September 2022 | website=] | access-date=29 September 2022 | archive-date=29 September 2022 | archive-url=https://web.archive.org/web/20220929063843/https://www.channelnewsasia.com/singapore/singapore-airlines-bomb-threat-sq33-what-we-know-2970376 | url-status=live }}</ref>
* 25 October 2022 – A ] registered as 9V-SWH and operating as SQ 319 from ] ] to ] in ] with 280 occupants on board, diverted to ] in ] due to adverse surface wind conditions and poor visibility caused by a thunderstorm over Singapore. As the aircraft approached Batam, the weather conditions had similarly deteriorated due to a thunderstorm over Batam and after three unsuccessful attempts at landing, the aircraft landed with a fuel quantity that was "significantly below" the final reserve fuel requirement of 3,024 kg.{{Efn|Final reserve fuel is an amount of fuel calculated using the estimated mass of the aeroplane on arrival at the destination alternate aerodrome and in the case of a turbine engine aeroplane, is an amount of fuel sufficient for the aeroplane to fly for 30 minutes at holding speed at 450&nbsp;m (1,500&nbsp;ft) above aerodrome elevation in standard conditions.<ref>{{cite web |url=https://sso.agc.gov.sg/SL/ANA1966-S444-2018?DocDate=20221223&ProvIds=P12-#pr45- |title=Air Navigation (121 — Commercial Air Transport by Large Aeroplanes) Regulations 2018 |publisher=Attorney-General's Chambers of Singapore |access-date=8 October 2023 |quote="(3)(f) final reserve fuel, which is an amount of fuel calculated using the estimated mass of the aeroplane on arrival at the destination alternate aerodrome (or the estimated mass of the aeroplane on arrival at the destination aerodrome when no destination alternate aerodrome is required) and (ii) in the case of a turbine engine aeroplane, is an amount of fuel sufficient for the aeroplane to fly for 30 minutes at holding speed at 450 m (1,500 ft) above aerodrome elevation in standard conditions"}}</ref>}}<ref>{{cite report |author=Transport Safety Investigation Bureau (TSIB) |date=25 September 2023 |title=Final Report, B777-300ER (9V-SWH) Low on Final Reserve Fuel |url=https://www.mot.gov.sg/docs/default-source/default-document-library/b777-300er-low-on-final-reserve-fuel-25-oct-22-final-report.pdf |page=1 |access-date=8 October 2023 |quote="On 25 October 2022 at about 0820UTC, a B777-300ER aircraft was diverted to Batam Airport due to inclement weather over Changi Airport. After three unsuccessful attempts to land, the aircraft eventually landed on the fourth attempt with low final reserve fuel."}}</ref><ref>{{cite web |url=https://www.flightglobal.com/safety/sia-777-made-missed-approach-two-go-arounds-after-declaring-fuel-emergency/155210.article |title=SIA 777 made missed approach, two go-arounds after declaring fuel emergency |last=Waldron |first=Greg |date=3 October 2023 |website=FlightGlobal |publisher=DVV Media International Limited |access-date=8 October 2023}}</ref><ref>{{cite web |url=https://www.straitstimes.com/singapore/transport/caas-flags-shortcomings-in-2022-incident-where-sia-jet-forced-to-land-in-batam-with-very-low-fuel |title=CAAS flags 'shortcomings' in 2022 incident where SIA jet forced to land in Batam with very low fuel |last=Kok |first=Yufeng |date=8 October 2023 |website=The Straits Times |publisher=SPH Media Limited |access-date=8 October 2023}}</ref> There were no injuries on board or any damage to the aircraft.
* 21 May 2024 – ], a ] (registered as 9V-SWM) with 211 passengers and 18 crew members on board from ] to ] in ] was diverted to ] in ] after encountering severe turbulence en route over ]<ref>{{Cite web |last=Ranter |first=Harro |title=Accident Boeing 777-312ER 9V-SWM, Tuesday 21 May 2024 |url=https://asn.flightsafety.org/wikibase/388147 |access-date=2025-01-02 |website=asn.flightsafety.org}}</ref> in Myanmar. Of the 229 people on board, 1 passenger died. All of the other 228 occupants survived, but 104 passengers and crew members were injured.<ref>{{Cite web|url=https://apnews.com/article/singapore-airlines-turbulence-bangkok-london-thailand-a6aec916cf38cc82b122198a35b95fd8|title=Most of passengers from battered Singapore Airlines jetliner arrive in Singapore from Bangkok |first=Kongsawad|last=Napat|date=May 22, 2024|website=Associated Press}}</ref><ref>{{Cite web |last=Jolly |first=Bradley |date=2024-05-21 |title=Multiple injured and two dead after severe turbulence on flight from UK |url=https://www.mirror.co.uk/news/world-news/breaking-singapore-airlines-multiple-injured-32857125 |access-date=2024-05-21 |website=The Mirror |language=en}}</ref><ref>{{Cite web|url=https://www.cbsnews.com/news/singapore-airlines-severe-turbulence-flight-321-london-death-injures-bangkok-landing/|title=Severe turbulence on Singapore Airlines flight 321 from London kills two, injures others, airline says |first=Tucker|last=Reals|date=May 21, 2024|website=CBS News}}</ref><ref>{{Cite news|url=https://www.bbc.com/news/articles/c8889d7x8j4o|title=One dead as London-Singapore flight hit by turbulence|last1=Guinto|first1=Joel|date=21 May 2024|publisher=BBC|last2=Fraser|first2=Simon|access-date=22 May 2024}}</ref><ref>{{Cite web |title=Head injuries and bleeding ears: Passengers recount chaos on turbulent Singapore Airlines flight |url=https://www.channelnewsasia.com/singapore/singapore-airlines-passengers-death-turbulence-london-bangkok-sq321-4352696 |access-date=2024-05-21 |website=CNA |language=en}}</ref>
<!-- NOTE: Please read ] & ] before you post your edit here or it will be simply removed for also/possibly violating ], thank you! -->


===Flight numbers=== ==See also==
{{Portal|Aviation|Companies|Singapore}}
Generally, flight numbers are allocated according to geographical regions, and are reviewed occasionally to accommodate regional changes in the system network.<ref>http://www.sqtimetable.com/SQTimetable.pdf Singapore Airlines Timetable</ref> The last major review was implemented on ] ]. Flights to ], which used to share the flight numbers in the SQ400-SQ499 band with ] and ]-bound flights, now utilise the SQ500-SQ599 band. Similarly, flights to ] and ] began using the SQ600-SQ699 range of flight numbers after having shared numbers in the SQ800-SQ999 range with flights to ].<ref>{{cite web| url = http://www.singaporeair.com/saa/en_UK/content/local/OT/before/FlightNo.jsp | title = Flight Re-numbering | publisher = Singapore Airlines }}</ref> This reflects major growths in flights to the two key Asian markets of China and India for the airline.
* ]
* ]


==Notes==
From ] ], a second round of flight number reshuffling will see some Southeast Asian destinations, namely Manila and Denpasar, being moved into the SQ900-SQ999 slot. Other regional destinations may progressively follow.


{{notelist}}
{| class="toccolours" border="1" cellpadding="3" style="border-collapse:collapse"
|+ '''Singapore Airlines - flight numbers'''
|- bgcolor=lightgrey
!Range
!Market
|-
|SQ001-SQ049
|]
|-
|SQ050-SQ199
|] (], ], ])
|-
|SQ200-SQ299
|]
|-
|SQ300-SQ399
|]
|-
|SQ400-SQ499
|] and ]
|-
|SQ500-SQ599
|]
|-
|SQ600-SQ699
|] and ]
|-
|SQ700-SQ799
|(Unutilised)
|-
|SQ800-SQ899
|]
|-
|SQ900-SQ999
|] (], ], ])
|-
|SQ1000-SQ1099
|] codeshares with ] and ]
|-
|SQ2000-SQ2299
|] codeshares with ]
|-
|SQ2500-SQ2699
|] codeshares with ]
|-
|SQ2700-SQ2799
|] codeshares with ]
|-
|SQ2900-SQ2999
|] codeshares with ], now inoperative
|-
|SQ3000-SQ3999
|(] flights)
|-
|SQ5000-SQ5399
|] codeshares with ]
|-
|SQ5400-SQ5499
|] codeshares with ]
|-
|SQ5600-SQ5699
|] codeshares with ]
|-
|SQ5700-SQ5799
|] codeshares with ]
|-
|SQ5900-SQ5999
|] codeshares with ]
|-
|SQ6100-SQ6199
|] codeshares with ]
|-
|SQ6700-SQ6999
|] codeshares with ]
|-
|SQ7000-SQ7999
|(] flights)
|-
|SQ8000-SQ8999
|(Charter flights)
|}

==Fleet==
{{main|Singapore Airlines fleet}}
], the first of the -300ER variant to be delivered on ] ], completing its first flight to ]. SIA is the world's largest operator of the Boeing 777 family, with 68 in its fleet and another 9 on order and 13 on options.]]

] ] taking off from ]. The Boeing 747-412 has been the flagship of the SIA fleet since its first delivery on ] ].]]

Singapore Airlines operates a full wide-body aircraft fleet from three aircraft families: the ], the ], and the ]. In keeping with its policy of maintaining a young fleet, which stands at an average of 6.6 years in August 2007, it renews its fleet relatively frequently. The airline's aircraft purchases are often closely watched by other airlines. Lim Meow Seng, the airline's general manager for the Gulf Region says:

{{cquote | We find an aircraft to suit our needs and people often look to us to see if we have ordered specific planes. If they see us ordering, they follow and aircraft manufacturers know we are ahead as far as ordering planes is concerned.<ref>{{cite news | title = Final countdown | author = Rob Morris | date = ] ] | url = http://www.arabianbusiness.com/500944-final-countdown?ln=en#continueArticle | publisher = ]}}</ref>}}

The airline has a history of naming its fleet according to plane makes. The ] are dubbed "Megatop", while the ]s are called "Jubilee". The ] were named "Leadership", but that has since been dropped. Names for airliners previously flown by the airline includes "Superbus" for the 8 ], "3TEN" for the 23 ], "Celestar" for the 17 ],"Super B" for the 23 ], "Big Top" for the 14 ].

===Historical fleet===
Since 1937, the predecessors of Singapore Airlines's operated the ], ], ], ], ], ], ], ], ] and the ]. Upon its incorporation as Singapore Airlines Limited on ] ], the airline acquired seven ]s and five ]s from MSA on ] ].

Its first purchase since incorporation was for another Boeing 707 from ] which was delivered on ] ]. The first ]-200 for the airline was delivered soon after on ] ], which also marked SIA's first direct delivery of a new aircraft. ]s were first delivered on ] ], ]-300s from ] ], and ]s from ] ]. The airline ordered its first aircraft from Airbus, the ] in 1979<ref>http://www.airbus.com/en/presscentre/pressreleases/pressreleases_items/07_21_06_singapore_airlines.html</ref>, which joined the fleet in 1980 and broke the monopoly Boeing had enjoyed in SIA's fleet. Other Airbus models flown include the ] since 1984 and the ]-300 from ] ].

In 1977, and from 1979 to 1981, Singapore Airlines flew a ] that it shared with ]. Concorde G-BOAD had Singapore Airlines' livery on one side, and British Airways' logo on the other.

{| class="toccolours sortable" border="1" cellpadding="3" style="border-collapse:collapse"
|+ '''Historical Singapore Airlines Fleet (1972 - Present){{ref|1}}'''
|- bgcolor=lightgrey
!Aircraft{{ref|2}}
!Total delivered
!Registration
!Nickname
!Period in fleet
|-
|]
|align="center"|6
|9V-STA - 9V-STC, 9V-STF - 9V-STH
|Superbus
|1980 - 1985
|-
|]
|align="center"|2
|9V-STD, 9V-STE
|Superbus
|1982 - 1985
|-
|]
|align="center"|6
|9V-STI - 9V-STN
|3TEN
|1984 - 2000
|-
|]
|align="center"|17
|9V-STO - 9V-STZ, 9V-STA - 9V-STF
|3TEN
|1987 - 2005
|-
|]
|align="center"|17
|9V-SJA - 9V-SJQ
|Celestar
|] ] - ] ]
|-
|]
|align="center"|3
|9V-BBA - 9V-BBB
|
|] ] - ] ]
|-
|]
|align="center"|3
|9V-BEW - 9V-BEY
|
|] ] - ] ]
|-
|]
|align="center"|2
|9V-BDC, 9V-BFC
|
|] ] - ] ]
|-
|]
|align="center"|2
|9V-BFN, 9V-BFW
|
|] ] - March ]
|-
|]
|align="center"|10
|9V-SGA, 9V-SGI
|Advanced
|] ] - ] ]
|-
|]
|align="center"|5
|9V-BBC, 9V-BBE, 9V-BFD - 9V-BFF
|
|] ] - ] ]
|-
|]
|align="center"|19
|9V-SIA, 9V-SIB, 9V-SQC - 9V-SQS
|Super B
|] ] - ] ]
|-
|]
|align="center"|15
|9V-SKA - 9V-SKP, N116KB - N121KG
|Big Top
|] ] - ] ]
|-
|]
|align="center"|42 (20 still in service)
|9V-SMA - 9V-SMZ, 9V-SPA - 9V-SPQ
|Megatop
|] ] - present
|-
|]
|align="center"|4
|9V-SGK - 9V-SGN
|
|] ] - ] ]
|-
|]
|align="center"|1
|G-BOAD/G-N94AD
|
|1977; 1979 - 1981
|}

===Current fleet===
The Singapore Airlines fleet consists of the following aircraft:<ref>""</ref>
<center>
{| class="toccolours sortable" border="1" cellpadding="3" style="border-collapse:collapse"
|+ '''Singapore Airlines Fleet'''
|- bgcolor=lightgrey
!Aircraft
!Total
!Engines
!Registration
!Passengers
!Routes
!Notes
|-
|]
|5
|]
|9V-SGA - 9V-SGE
|181 (J64/Y117)
|Ultra long haul <br> Nonstop to ] & ]
|Executive Economy Class seats <br> Spacebeds in Business Class
|-
|]
|20
|] ]
|9V-SMS, 9V-SMU,<br>9V-SMW, 9V-SMY, 9V-SMZ,<br>9V-SPA, 9V-SPB,<br>9V-SPE - 9V-SPJ,<br>9V-SPL - 9V-SPQ (9V-SPR Leased From Malaysia Airlines)
|375 (P12/J50/Y313)
|Medium-long haul
|Exit from service: 2011 <br> Spacebeds in Business Class
|-
|]
|14
|]
|9V-SQA - 9V-SQN
|288 (P12/J42/Y234)
|Medium-long haul
|Extended range (ER) aircraft with derated engines
|-
|]
|17
|]
|9V-SRA - 9V-SRQ
|323 (J30/Y293)
|Short-medium haul
|Extended range (ER) aircraft with derated engines
|-
|]
|15
|]
|9V-SVA - 9V-SVO
|285 (J30/Y255)
|Medium-long haul
|Spacebeds in Business Class cabin
|-
|]
|12
|]
|9V-SYA - 9V-SYL
|332 (P18/J49/Y265)
|Short-medium haul
|
|-
|]
|10
|] ]
|9V-SWA - 9V-SWB,<br>9V-SWD - 9V-SWK
|278 (P8/J42/Y228)
|Medium-long haul
|New cabin layout
|}
</center>

†Singapore Airlines is considering converting these aircraft to all business class considering the ultra-long haul flights and the mainly business customers that use the service<ref>"" Flight Global 07/08/07</ref>

====Boeing 777 and Airbus A340====
Singapore Airlines is the world's largest operator of the ], with 65 in its fleet as of ], ].<ref name="sq_boeing777">{{cite web|title = Singapore Airlines Takes Delivery Of Boeing 777-300ER Aircraft | publisher = Singapore Airlines | date = ]| url =http://www.singaporeair.com/saa/en_UK/content/company_info/press_release/NE_6406.jsp?}}</ref> The first 777s were ordered as a replacement for Singapore Airlines' Airbus A340-300 with Boeing taking the A340s as part of the deal, which was seen as a setback for Airbus, which had started delivery of the aircraft only a few years earlier. In fact, two of the 17 A340-300s ordered never flew in revenue service for Singapore Airlines and were handed over to ] for resale within months of delivery to Singapore Airlines. Interestingly, the A340-300 had been a replacement for a cancelled ] order, which could not meet long range requirements as far as distance was concerned.<ref> http://www.iht.com/articles/1991/08/03/air_.php </ref> Subsequently, Singapore Airlines has taken delivery of the Airbus A340-500, a long range version of the A340, bringing the A340 back into their fleet.

The airline's new ] entered commercial service on ] ], on the ]-] route. This aircraft, of which Singapore Airlines ordered 19, introduced Singapore Airline's new First Class, Business Class, and Economy Class products. Similar cabins will be used through out Singapore Airlines' future aircraft, including the A380, B787-9, and the A350-900.<ref name="sq_boeing777"/>

===Fleet expansion===
] 2006]]
The airline is in the midst of its fleet renewal programme, with plans to retire all Boeing 747-412s in the early ]. Their capacity are planned to be taken up by a mix of Airbus A380-841s (19 on order) and Boeing 777-312s (10 delivered, 9 on order). Delays in the delivery schedule of the Airbus A380 forced the airline to lease 19 Airbus A330-300s to be delivered from 2009 as an interim measure to tide over its capacity shortage as part of its Boeing 747 fleet continues to retire from service. The airline also took the unprecedented step of leasing a Boeing 747 from ] since ] ] on a short-term basis.

The oldest Boeing 777s are slated for retirement progressively, to be replaced by the Airbus A350-900 XWB and Boeing 787-9, with the airline ordering 20 aircraft of each model. The airline has further options for another 13 Boeing 777-312ERs, 6 Airbus A380-841s, 20 Airbus A350-900 XWBs and 20 Boeing 787-9s. There are no official announcements on the fate of the five Airbus A340-541s.

The Singapore Airlines fleet order book consists of the following aircraft:<ref>""</ref>
<center>
{| class="toccolours sortable" border="1" cellpadding="3" style="border-collapse:collapse"
|+ '''Singapore Airlines Fleet Orders'''
|- bgcolor=lightgrey
!Aircraft
!Orders
!Options
!Engines
!Announcement
!Confirmation
!First Delivery
|-
|]
|19 (lease-orders)
|
|]
|
|
|2009
|-
|]
|20
|20
|]
|] ]
|
|2013
|-
|]
|19
|6
|]
|] ]
|] ] <br> (Launch customer)
|] ]
|-
|]
|9
|13
|] ]
|
|
|] ]
|-
|]
|20
|20
|
|] ]
|] ]
|2011
|}
</center>

====Airbus A380====
As a launch customer of the Airbus ], it will be the first airline to operate the aircraft when it enters service on 25 October 2007 after a series of delays.<ref>{{cite news | title = Airbus announces new A380 delivery delays; EIS put off until 2007 | date =] |publisher = ATW Daily News | url =http://www.atwonline.com/news/story.html?storyID=5382 }}</ref><ref>"" Flight Global, 16/08/07</ref> It has 19 A380s on order and six on option with plans to introduce the aircraft on its Kangaroo Route from Sydney to London, via Singapore.<ref>''Airliner World'', March 2005</ref> Singapore Airlines have announced that the first flight will be a return trip from Singapore to Sydney, with a special flight designation of SQ380 to signify the first flight of the A380. To promote the aircraft and mark the moment in aviation history, SIA will be auctioning all the tickets in a special agreement with ], beginning on ] ] for two weeks, and donating all proceeds to charity. The airline announced that it has raised nearly $1.3 million dollars for charity.<ref>"" Flight Global, 13/09/07</ref>

Pilots have demanded a pay increase for flying A380s. Singapore Airlines refuses to provide a raise on the argument that flying A380 is relatively similar to other modern aircraft. The pilots argue that they deserve a pay increase since they have a greater responsibility of flying the A380 since there are significantly more passengers. This case was brought into court in early 2007, and the ruling was in favour of the pilots.


==References== ==References==
{{Reflist}}
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==External links== ==External links==
{{Library resources box
{{commons|Singapore Airlines}}
|onlinebooks=no
* (company website)
|by=no
}}
{{Sister project links|wikt=no|b=no|q=no|s=no|v=no|species=no}}
* {{Official website|https://www.singaporeair.com/SAA-flow.form}}


{{Singapore Airlines}} {{Singapore Airlines}}
{{Navboxes
|list =
{{Star Alliance}} {{Star Alliance}}
{{Airlines of Singapore}} {{Navbox Airlines of Singapore}}
{{IATA members|asia}}
{{airlistbox}}
{{Association of Asia Pacific Airlines}}
{{FTSE STI constituents}}
}}
{{Authority control}}


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Latest revision as of 16:56, 4 January 2025

Flag carrier of Singapore

For other airlines based in Singapore, see List of airlines of Singapore.
Singapore Airlines
IATA ICAO Call sign
SQ SIA SINGAPORE
Founded1 May 1947; 77 years ago (1947-05-01)
(as Malayan Airways)
Commenced operations1 October 1972; 52 years ago (1972-10-01)
(as Singapore Airlines)
HubsChangi Airport
Frequent-flyer program
AllianceStar Alliance
Subsidiaries
Fleet size160
Destinations76
Parent companyTemasek Holdings (53%)
Traded asSGX: C6L
HeadquartersAirline House, Changi, Singapore
Key people
RevenueIncrease S$19.01 billion (2024)
Operating incomeIncrease S$2.72 billion (2024)
Net incomeIncrease S$2.69 billion (2024)
Total assetsDecrease S$44.26 billion (2024)
Total equityDecrease S$16.33 billion (2024)
EmployeesIncrease 14,803 (2023)
Websitewww.singaporeair.com
Notes
Financials for fiscal year 1 April 2023 – 31 March 2024.

Singapore Airlines (abbreviation: SIA or SQ) is the flag carrier of Singapore with its hub located at Changi Airport. The airline is notable for highlighting the Singapore Girl as its central figure in the corporate branding segment and not significantly changing its livery throughout its history. Widely renowned as one of the world's best carriers, the airline is ranked as a 5-star airline as well as ranked as the world's best airline by Skytrax five times. The airline operates a variety of Airbus and Boeing aircraft, namely the Airbus A350-900, Airbus A380, Boeing 737 MAX 8, Boeing 737-800, Boeing 747-400 Freighter, Boeing 777-300ER and Boeing 787-10. The airline has been a member of Star Alliance since April 2000.

Singapore Airlines Group has more than 20 subsidiaries, including numerous airline-related subsidiaries. SIA Engineering Company handles maintenance, repair and overhaul (MRO) business across nine countries with a portfolio of 27 joint ventures including with Boeing and Rolls-Royce. Singapore Airlines Cargo operates SIA's freighter fleet and manages the cargo-hold capacity in SIA's passenger aircraft. Scoot, a wholly owned subsidiary, operates as a low-cost carrier.

Singapore Airlines was the first to put the Airbus A380—the world's largest passenger aircraft—as well as the Boeing 787-10 into service, and is the only operator of the ultra-long-range (ULR) version of the Airbus A350-900. It ranks amongst the top 15 carriers worldwide in terms of revenue passenger kilometres and is ranked tenth in the world for international passengers carried. Singapore Airlines was voted as the Skytrax World's Best Airline Cabin Crew 2019. The airline has also won the second and fourth positions as the World's Best Airlines and World's Cleanest Airlines respectively in 2019. In 2023, the airline for the fifth time took the prize of "Best Airline" as well as the "Best First Class Airline" by Skytrax.

History

Main article: History of Singapore Airlines

Corporate affairs

Main article: Corporate affairs of Singapore Airlines

Singapore Airlines is majority-owned by the Singapore government's investment and holding company Temasek Holdings, which holds 55% of voting stock as of 31 March 2020.

Nevertheless, while the government holds a golden share via the country's Ministry of Finance, it stressed its non-interference in the management of the company, a point emphasised by Lee Kuan Yew when he said the Singapore Changi Airport's front-runner status as an aviation hub is more important than SIA. However, he was personally involved in easing tensions between the company and its pilots in the early 2000s, warned the airline to cut costs, and made public his advice to the airline to divest from its subsidiary companies.

Singapore Airlines is headquartered at Airline House, a former hangar at the Changi Airport in Singapore.

In November 2022, Tata Group reached an agreement with Singapore Airlines which will see Indian full-service carrier Vistara merge with Tata-owned Air India to form a single entity with an expanded network and broader fleet. The merger officially took place on 12 November 2024.

In November 2024, Singapore Airlines said it was feeling the impact of the aviation industry’s widespread supply-chain issues, estimating it is likely to have five fewer aircraft than planned by the end of the 2024 fiscal year, with 204 jets in fleet, due to delivery delays.

Business trends

The key trends for Singapore Airlines are (as of the financial year ending 31 March):

Revenue
(S$ m)
Net profit
(S$ m)
Number of
employees
Number of
passengers
(m)
Passenger
load factor
(%)
Number of
destinations
Fleet size References
2011 11,739 1,011 13,588 16.6 78.5 64 108
2012 12,070 390 13,893 17.1 77.4 63 100
2013 12,387 −694 14,156 18.2 79.3 63 101
2014 12,479 538 14,240 18.6 78.9 63 103
2015 12,418 540 14,040 18.7 78.5 60 105
2016 11,686 672 13,983 19.0 79.6 60 102
2017 11,094 514 14,423 18.9 79.0 61 106
2018 12,807 1,324 15,620 19.5 81.1 62 107
2019 13,144 779 15,943 20.7 83.1 63 121
2020 13,012 −283 16,760 20.9 81.9 66 122
2021 3,478 −3,183 15,790 0.4 13.4 47 113
2022 7,068 −314 14,526 3.3 32.6 69 123
2023 15,590 2,218 14,803 18.1 85.8 74 133

Branding

Further information: Singapore Girl

Branding and publicity efforts have revolved primarily around flight crew, in contrast to most other airlines, who tend to emphasise aircraft and services in general. In particular, the promotion of its female flight attendants known as Singapore Girls has been widely successful and is a common feature in most of the airline's advertisements and publications.

The Singapore Airlines logo is a stylised bird inspired by a keris, a dagger that is a cultural symbol of the region. The keris is central in Singapore Airlines' branding, such as the SilverKris lounge and the KrisWorld entertainment system. The logo has remained unchanged since Singapore Airlines' inception from the split of Malaysia–Singapore Airlines, except for a minor tweak in 1987.

Corporate livery

Boeing 737–100 in Malaysia-Singapore Airlines liveryBoeing 747-200 in Singapore Airlines' second-generation liveryBoeing 777-200ER in current-generation livery prior to the minor updatesAirbus A350-900 in the current livery. This particular A350 has decals to celebrate Airbus' delivery of its 10,000th aircraft.

Original MSA livery (1966–1972)

In May 1966 Malaysian Airways (MAL) became Malaysia-Singapore Airlines (MSA). The original MSA livery features a yellow MSA logo on the vertical stabiliser and a black nose, with a white and grey fuselage. All aircraft in this original livery have been repainted or retired.

Second-generation livery (1972–1987)

Following the spinoff of Malaysia Airlines, Singapore Airlines introduced a second-generation livery features a blue and yellow strip on the windows on the white fuselage, with the stylised bird logo in yellow. The word "Singapore Airlines" was stylised in italics.

Third-generation livery (1987–present)

The current livery has only some minor changes, and the gold-blue color scheme and the bird logo have been retained. In the change to the current livery, the yellow rear fuselage was changed to metallic gold with a new orange line added above it. The same orange line was also added behind the bird logo. The font typeface of the word "Singapore Airlines" was modified.

However, in 2005, the livery received a minor update where the "Singapore Airlines" wording was enlarged and shifted closer towards the front of the aircraft, and the bird logo was also enlarged. The blue/gold sections of the tail is cut horizontally. The first set of windows are also no longer left out from the blue/gold/yellow strip. The engine logos were also subsequently removed a few years later.

Destinations

Main article: List of Singapore Airlines destinations

Singapore Airlines flies on five continents from its primary hub in Singapore.

After the Asian financial crisis in 1997, Singapore Airlines discontinued its routes to Berlin, Darwin, Cairns, Hangzhou, Kagoshima, and Sendai. Toronto was discontinued earlier, in 1992, due to a petition from Air Canada. During the SARS outbreak in 2003–04, Singapore Airlines ceased flights to Brussels, Chicago, Las Vegas, Hiroshima, Kaohsiung, Madrid, Mauritius, Shenzhen, Surabaya, and Vienna. Singapore Airlines discontinued flights to Vancouver and Amritsar in 2009, and São Paulo in 2016.

The airline has a key role in the Kangaroo Route, operating flights between Australia and the United Kingdom via Singapore. It flew 11.0% of all international traffic into and out of Australia in the month ended March 2008. As of summer 2023, it operated more flights to Australia than any other country. Singapore Airlines also operated flights between Singapore and Wellington, New Zealand via Canberra until May 2018, when the intermediate stop was changed to Melbourne. This route was known as the Capital Express. The route was suspended in 2020 due to the COVID-19 pandemic.

Singapore Airlines has taken advantage of liberal bilateral aviation agreements between Singapore and Thailand, and with the United Arab Emirates, to offer more onward connections from Bangkok and Dubai, respectively.

In 2005 AirAsia, a low-cost carrier (LCC) based in Malaysia, accused Singapore Airlines of double standards, when it claimed that the Government of Singapore attempted to keep it out of the Singapore market, despite desiring to fly routes out of Australia itself. In 2007 Singapore Airlines welcomed the liberalisation of the Singapore-Kuala Lumpur route, previously restricted to Singapore Airlines and Malaysia Airlines under rules designed to protect the state-run airlines from competition for over three decades, accounting for about 85% of the over 200 flight frequencies then operated. A highly lucrative route for LCCs due to its short distance and heavy traffic as the fourth-busiest in Asia, bringing Singapore Airline's capacity share on the route down to about 46.7%, Malaysia Airlines' down to 25.3%, and increase to 17.3% to the three LCCs now permitted on the route, and the remainder shared by three other airlines as of 22 September 2008. Until 1 December 2008, Singapore Airlines operated six flights per day. Singapore Airlines operated four flights per day plans from 1 December 2008 when the route was completely opened, while its sister airline SilkAir also operated four flights per day. Malaysia Airlines, the main opponent to the liberalisation of the route and deemed to be the party that stands to lose the most, continued to codeshare with both Singapore Airlines and SilkAir on the route.

Singapore Airlines operated two of the longest flights in the world, both nonstop flights from Singapore to Los Angeles and Newark with Airbus A340-500 aircraft. All A340-500s were phased out in 2013 and nonstop flights to both destinations were terminated. Nonstop service to Los Angeles was terminated on 20 October 2013 (the airline continues to serve Los Angeles from Singapore via Tokyo-Narita), and the nonstop service to Newark was terminated on 23 November 2013 in favour of a Singapore-New York JFK route via Frankfurt.

From 23 October 2016, Singapore Airlines resumed non-stop flights from Singapore to the United States, beginning with San Francisco. The route is flown by the A350-900 aircraft and includes Business, Premium Economy, and Economy classes. This was followed by the resumption of non-stop flights to Newark and Los Angeles from 11 October 2018 and 2 November 2018, respectively, with the delivery of the Airbus A350-900ULRs, allowing the airline to operate two of the world's longest non-stop flights again.

On 14 October 2015, Singapore Airlines announced plans to resume the world's longest non-stop flight between Singapore and New York – a 15,300 km (9,500 mi), 19-hour route that the airline had dropped in 2013. A340-500 aircraft were formerly employed to serve this route until their retirement in 2013. SIA resumed the route following the acquisition of new Airbus A350-900ULR aircraft on 18 October 2018. At the time, Singapore Airlines Flights 21 and 22 was the longest scheduled route in the world. It was suspended again in March 2020 due to COVID-19 pandemic, and resumed in March 2022.

On 9 November 2020, SIA relaunched the nonstop flights between Changi Airport and New York, but this time to John F. Kennedy International Airport, three times a week. The route, Singapore Airlines Flights 23 and 24, is the longest scheduled flight in the world.

Codeshare agreements

Singapore Airlines codeshares with the following airlines:

Fleet

Main article: Singapore Airlines fleet

Singapore Airlines operates a predominantly widebody fleet, until the second re-introduction of the Boeing 737 in March 2021 following the merger with SilkAir. The airline also operates Boeing 747-400F and Boeing 777F freighters. As of September 2024, there were 160 aircraft registered in the Singapore Airlines fleet, comprising 148 passenger aircraft and 12 freighters.

Services

Cabins

Singapore Airlines original Suites cabin products. These seats were completely withdrawn in 2020.

Singapore Airlines offers five classes of service – Suites, first class, business class, premium economy class, and economy class. Major upgrades to its cabin and in-flight service were announced on 17 October 2006, constituting the first major overhaul in over eight years and costing the airline approximately S$570 million. Initially planned for the Airbus A380-800's introduction into service in 2006, and subsequently on the Boeing 777-300ER, the postponement of the first A380-800 delivery meant it had to be introduced with the launch of the first Boeing 777-300ER with the airline on 5 December 2006 between Singapore and Paris.

On 9 July 2013, Singapore Airlines, in collaboration with design firms James Park Associates and DesignworksUSA, released new cabin products for the first, business, and economy classes. They debuted on the carrier's new Boeing 777-300ERs delivered from 2013 onwards, with London's Heathrow Airport being their maiden route. The product was later introduced on its Airbus A350s and extended to all its older Boeing 777-300ERs.

On 2 November 2017, Singapore Airlines released new cabin products for the Airbus A380-800. These new changes cost roughly S$1.16 billion and were rolled out in response to growing competition from Middle Eastern carriers such as Emirates, Etihad Airways and Qatar Airways. The seating configuration in the new design consists of 6 suites and 78 business class seats on the upper deck, with 44 Premium Economy Class seats and 3-4-3 Economy Class seats on the lower deck. The new changes were rolled out on the five new Airbus A380 aircraft that were delivered to Singapore Airlines, while the existing A380 fleet had these new products retrofitted until 2020. Sydney was the first city served with the new product on 18 December 2017.

Business class

A Business Class seat on board one of Singapore Airlines' Boeing 777-300ERs, before being refitted with newer cabin products
Singapore Airlines New Regional Business Class on their Boeing 787-10 Dreamliner

The current version of the Business Class was unveiled on 9 July 2013 and is available on refitted Boeing B777-300ERs and the Airbus A350-900. Features include a power socket and ports all in one panel, stowage beside the seat, two new seating positions, arranged in a 1-2-1 configuration and an 18-inch in-flight entertainment screen. The seat has a recline of 132 degrees and can be folded into a 78 in (198.1 cm) length bed.

Long haul business class is available on Airbus A380 and refitted Boeing 777-200ER aircraft, where a fully flat bed is available in a 1-2-1 configuration featuring 30 in (76 cm) of seat width. These seats are forward-facing, in contrast to the herring-bone configuration used by several other airlines offering flat beds in business class. The leather seats feature a 15.4 in (39.1 cm) diagonal screen-size personal television, in-seat power supply and two USB ports.

On eight Airbus A380 aircraft, the first of which entered service in October 2011, Singapore Airlines dedicated the entire upper deck to the Business class cabin, unlike the original configuration's upper deck shared by 16 rows of business class and 11 rows of economy at the rear.

Medium and short haul business class layouts are available on Airbus A330-300, Boeing 777-300 and all unrefitted Boeing 777-200 aircraft, configured in 2-2-2 layout and with iPod connectivity, only available in the A330. The Business Class seat is lie-flat at an eight-degree incline, featuring Krisworld on a 15.4-inch (39 cm) screen.

On 28 March 2018, the new regional business class was unveiled following the delivery of the first Boeing 787-10. These new seats manufactured by Stelia Aerospace are arranged in a forward-facing 1-2-1 staggered configuration, providing every passenger direct aisle access. Each seat measures up to 26 in (66.0 cm) in width and can be reclined into a 76-inch (193.0 cm) fully flat bed. There are also adjustable dividers at the centre seats to provide passengers with a "customised level of privacy".

Unveiled on 2 November 2017, the new A380 business-class seats were being progressively rolled out on the Airbus A380-800 fleet. There are 78 Business class seats on the aircraft, offered in a 1-2-1 configuration behind the Singapore Airlines Suites on the upper deck. The seats, designed by JPA Design and upholstered with Poltrona Frau grain leather, can be reclined into a fully flat bed. There are also adjustable dividers between the centre seats that can either be fully raised, half raised or fully lowered. When the centre divider is fully lowered, the pair of centre seats directly behind each bulkhead can form double beds. There is also an 18-inch (46 cm) touchscreen LCD TV and a panel containing power and USB port, as well as an NFC reader for contactless payments.

In November 2024, Singapore Airlines pledged to invest S$1.1 billion ($828 million) to overhaul the seats in its long-haul aircraft, including all-new first- and business-class product.

Economy class

Singapore Airlines 2017 Economy Seats

A new seat with slight changes was announced to be retrofitted on Singapore Airlines's A380 and eventually become available on newer versions of their A350 and 787 aircraft. Features include more legroom and back support, a six-way adjustable headrest, and foldable wings. The Economy Class seat also features a more contemporary fabric seat cover design. The screen size remains the same, yet handsets from the previous iteration of seats have been removed.

A redesign of the economy class seat was unveiled on 9 July 2013 alongside new first and business class products. Features include 32-inch (81 cm) of legroom, slimmer seats, an adjustable headrest, and an 11.1-inch (28 cm) touch-screen inflight entertainment system which is also controllable with a video touch-screen handset as well as brand new KrisWorld software. The new seats were originally announced to be available exclusively onboard factory-fresh Airbus A350-900 and refitted Boeing 777-300ER.

The previous generation economy class seats on unrefitted Airbus A380-800, and Airbus A330-300 are 19 in (48 cm) wide, have in-seat power and have a 10.6-inch (27 cm) personal television screen which has a non-intrusive reading light under it, which can be used by folding the screen outwards. These are configured 3-4-3 on the lower deck of the Airbus A380, 3-3-3 on the Boeing 777, and 2-4-2 on the Airbus A330, as well as the upper deck of the Airbus A380. Other features include an independent cup-holder (separate from the fold-out table), a USB port, and a power socket, as well as an iPod port exclusively on board the Airbus A330.

Singapore Airlines introduced a similar design on board the Boeing 777 aircraft through its ongoing cabin retrofit program. The Boeing 777–300 was the first model to undergo refit and had introduced the product on the Singapore–Sydney route on 22 July 2009. They are equipped with slightly smaller 9-inch screens (which are, however, larger than the 6.1-inch VGA screens on unrefitted aircraft) and AVOD in each seat. The seats are installed onboard all B777-200ERs and all but one B777-200.

Catering

An appetiser served in Singapore Airlines' Business Class

Singapore Airlines offers a wide array of food options on each flight. Regional dishes are often served on their respective flights, such as the Kyo-Kaiseki, Shi Quan Shi Mei, and Shahi Thali meals, available for first-class passengers on flights to Japan, China and India, respectively.

SIA has also introduced the Popular Local Fare culinary programme offering local favourites to passengers in all classes flying from selected destinations. The dishes featured in this programme include Singaporean "hawker" fare such as Teochew porridge, bak chor mee, Hainanese chicken rice, and Satay (meat skewers) on certain routes.

They published a cookbook in 2010 titled Above & Beyond: A Collection of Recipes from the Singapore Airlines Culinary Panel.

Passengers in Suites, First and Business class may choose to use the "Book the Cook" service, where specific dishes may be selected in advance from a more extensive menu. Premium Economy class passengers may also choose to use the "Premium Economy Book the Cook". This service is only available on selected flights.

In-flight entertainment

KrisWorld is Singapore Airlines' in-flight entertainment system, introduced in 1997 on Boeing 747–400, Airbus A310-300, Airbus A340-300 and Boeing 777–200 aircraft. KrisFlyer overhauled Singapore Airlines' in-flight experience with a new, cheaper entertainment solution that would supersede the primitive Thales entertainment systems on offer at that time by Virgin Atlantic and Emirates.

The original KrisWorld provided 14 movies, 36 television programmes, and five cartoons, as well as many Super NES games, KrisFone and fax, text news and flight path in all classes. The original KrisWorld was subsequently upgraded to feature Wisemen 3000, an audio and video-on-demand version of the KrisWorld system featured exclusively in First and Raffles Class cabins, then progressively introduced into Economy Class in 747 cabins and selected 777 cabins.

In 2002, Singapore Airlines introduced a re-branding of the KrisWorld system. Named Enhanced KrisWorld, it featured additional movies, television programming, music and games, and was installed on Boeing 747-400 and selected Boeing 777-200 aircraft. Connexion by Boeing, an in-flight Internet service, was introduced in 2005. Live television streaming was proposed on Connexion, but this service was discontinued in December 2006. Since October 2005, Singapore Airlines has offered complimentary language lessons by Berlitz. and, starting December 2005, live text-news feeds.

In 2007, a new KrisWorld based on Red Hat Enterprise Linux was introduced, featuring a new interface, additional programming and audio and video on demand as standard. Widescreen personal video systems were installed in all cabins, including 23-inch LCD monitors in First Class, 15-inch monitors in Business Class, and 10.6-inch monitors in Economy Class. The new KrisWorld is available on Airbus A330, Airbus A380 and Boeing 777-300ER. Features include:

A $400 million new KrisWorld entertainment system was unveiled in 2012. This comes from a major deal with Panasonic Avionics, which will provide the latest Panasonic eX3 systems. The eX3 system features a larger screen with much higher resolution, wide touch-screen controllers, new software, and, above all, in-flight connectivity. Singapore Airlines launched its in-flight connectivity in August 2012. Passengers are now able to make phone calls, send text messages and access the Internet for a fee. The new eX3 systems are unveiled alongside the new cabin product and are available on the Airbus A350-900 and refitted B777-300ER aircraft. In-flight connectivity is offered on the aforementioned two aircraft as well as select Airbus A380s.

Senior leadership

  • Chairman: Peter Seah Lim Huat (since January 2017)
  • Chief Executive: Goh Choon Phong (since January 2011)
  • Vice President: David Lau (since November 2023)
  • Chief Financial Officer: Jo-Ann Tan (since June 2023)

List of former chairmen

List of former chief executives

Award and recognition

On 24 June 2024, Singapore Airlines was voted 2024 second Best Airline in the World by Skytrax, having won the same award in 2023. Apart for winning the best airline, Singapore Airlines also scooped the top awards for Best Cabin Staff and Best First Class in World. They also won the Best Airline in Asia in the same award ceremony.

Controversies

In February 2019, TechCrunch reported that the Singapore Airlines mobile app in the iOS App Store was using session-replay functionality to record users' activities and send the data to Israeli firm Glassbox without the users' informed consent, compromising users' privacy and contravening the rules of the iOS App Store.

Accidents and incidents

"Singapore Airlines Flight 21A" redirects here. For the second longest flight in the world, see Singapore Airlines Flights 21 and 22.
9V-SPK, involved in the Flight 006 accident, wearing tropical livery

Singapore Airlines has experienced the following incidents and accidents:

  • 13 July 1982 – A Boeing 747 operating as Singapore Airlines flight SQ-21A between Singapore and Melbourne flew into volcanic ash from erupting Galunggung volcano and experienced multiple engine failures. A two-engine emergency landing was made at Jakarta and all four engines were replaced.
  • 26 March 1991 – Singapore Airlines Flight 117, an Airbus A310-300 registered as 9V-STP, was hijacked by militants en route from Sultan Abdul Aziz Shah Airport to Singapore Changi International Airport, where it was stormed by the Singapore Special Operations Force. All hijackers were killed in the operation, with no fatalities amongst the passengers and crew.
  • 31 October 2000 – Singapore Airlines Flight 006, a Boeing 747-400 registered as 9V-SPK, attempted to take off on the wrong runway at Taiwan Taoyuan International Airport (previously Chiang Kai-shek International Airport) while departing for Los Angeles International Airport. It collided with the construction equipment that was parked on a closed runway, killing 83 of the 179 on board and injuring a further 71 people. This was the first fatal accident involving a Singapore Airlines aircraft. The aircraft 9V-SPK was painted in a "Tropical" promotional livery at the time of the accident. The only other aircraft painted with the promotional livery, another 747-400 registered 9V-SPL, was immediately repainted with standard Singapore Airlines livery.
  • 12 March 2003 – A Boeing 747-400 operating as Singapore Airlines Flight 286 from Auckland International Airport to Changi Airport was involved in a tailstrike while taking off from Auckland's Runway 23L, causing severe damage to the aircraft's tail and damaging the APU (Auxiliary Power Unit), causing in-flight APU fire warnings. The flight returned to Auckland with no fatalities or serious injuries on board. The cause was later determined to be an error in the pilots' calculations of the aircraft's takeoff weight and reference speeds, which caused the pilots to rotate the aircraft prematurely.
  • 27 June 2016 – Singapore Airlines Flight 368, a Boeing 777-300ER registered as 9V-SWB with 222 passengers and 19 crew on board, suffered an engine oil leak during a flight from Singapore to Milan. The oil-leak alarm was sounded above Malaysia, two hours into the flight. During the emergency landing at the point of origin, Singapore Changi Airport, the right engine caught fire, leading to the right-wing being engulfed in flames. The fire was extinguished within five minutes after the plane landed. No injuries were reported. The aircraft was substantially damaged and repaired.
  • 6 May 2022 – Singapore Airlines Flight 439, a Boeing 737-800, sustained a tailstrike during takeoff from runway 20 at Tribhuvan International Airport. The resulting incident depressurized the aircraft and forced it to divert to Kolkata, India. There were no injuries among the 165 passengers and 8 crew members on board. The tailstrike occurred during the takeoff at the airport was due to over-rotation by the PF, coupled with a likely tailwind with a component of about 10 knots along the runway. The rotation pitch rate was, at times, greater than 5° per second as recorded by the FDR. The pitch angle of 11.07° recorded also exceeded the 7° – 9° normal pitch angle range.
  • 28 September 2022 – A drunken passenger on board the Singapore Airlines Flight 33 from San Francisco to Singapore made bomb threats and also inappropriately touched other people. The Republic of Singapore Air Force scrambled their F-16 Fighting Falcons to escort the plane to Changi Airport where the airliner was searched and the threat was declared to be false thereafter.
  • 25 October 2022 – A Boeing 777-300ER registered as 9V-SWH and operating as SQ 319 from London Heathrow Airport to Changi Airport in Singapore with 280 occupants on board, diverted to Hang Nadim Airport in Batam due to adverse surface wind conditions and poor visibility caused by a thunderstorm over Singapore. As the aircraft approached Batam, the weather conditions had similarly deteriorated due to a thunderstorm over Batam and after three unsuccessful attempts at landing, the aircraft landed with a fuel quantity that was "significantly below" the final reserve fuel requirement of 3,024 kg. There were no injuries on board or any damage to the aircraft.
  • 21 May 2024 – Singapore Airlines Flight 321, a Boeing 777-300ER (registered as 9V-SWM) with 211 passengers and 18 crew members on board from London Heathrow Airport to Changi Airport in Singapore was diverted to Suvarnabhumi Airport in Bangkok after encountering severe turbulence en route over Irrawaddy Basin in Myanmar. Of the 229 people on board, 1 passenger died. All of the other 228 occupants survived, but 104 passengers and crew members were injured.

See also

Notes

  1. from 2022 including Silk Air
  2. ^ passenger operations
  3. Final reserve fuel is an amount of fuel calculated using the estimated mass of the aeroplane on arrival at the destination alternate aerodrome and in the case of a turbine engine aeroplane, is an amount of fuel sufficient for the aeroplane to fly for 30 minutes at holding speed at 450 m (1,500 ft) above aerodrome elevation in standard conditions.

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