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{{short description|Criticism against large retailer based in the United States}}
{{merge|Wal-Mart}}
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] (2005)]]
]


The American multinational retail chain ] has received criticism from parties such as ]s and small town advocates for its policies and business practices.


Criticisms include charges of racial and gender ],<ref name="mkabel">Kabel, Marcus. "". '']''. July 18, 2006. Retrieved on July 31, 2006.</ref><ref>Sellers, Jeff M. (April 22, 2005). "". '']''. Retrieved July 31, 2006.</ref><ref>Sellers, Jeff M. (April 22, 2005). "". '']''. Retrieved on July 31, 2006.</ref> foreign product sourcing, anticompetitive practices, treatment of product suppliers, environmental practices,<ref>{{cite news|title=Walmart waste|url=https://www.usatoday.com/story/money/business/2013/05/28/wal-mart-waste/2366999/|work=]|access-date=December 3, 2013|first1=Jayne|last1=O'Donnell|date=May 28, 2013}}</ref> ], and ].<ref>Norman, Al (2004). "The Case Against Wal-Mart". Raphel Marketing, p. 7. {{ISBN|0-9711542-3-6}}.</ref> The company has denied any wrongdoing and said that low prices are the result of efficiency.<ref>Copeland, Larry. (March 13, 2006). "". '']''. Retrieved on July 31, 2006.</ref><ref>Rodino Associates. (October 28, 2003). "". {{webarchive|url=https://web.archive.org/web/20090326214712/http://www.lacity.org/council/cd13/houscommecdev/cd13houscommecdev239629107_04262005.pdf |date=March 26, 2009 }} Los Angeles City Council. Retrieved on July 31, 2006.</ref><ref>Smith, Hedrick. "" ]. Retrieved on July 31, 2006.</ref>
From a financial standpoint, ] is one of the most successful ] ever. Some praise Wal-Mart for benefiting consumers through low prices, while critics state that the company's success derives from business practices harmful to employees, local communities, the economy or the ]. Any organization on the scale of Wal-Mart will have problems at the level of individual stores; this article concentrates chiefly on ''systemic'' issues instead of single incidents.


In 2005, labor unions created new organizations and websites to criticize the company, including ] (]) and ] (]). By the end of 2005, Walmart had launched ] to counter those groups. Efforts to counter criticism include a public relations campaign in this same year,<ref>{{cite web|url=http://www.walmartfacts.com/|title=Walmart Corporate – We save people money so they can live better.|work=walmartfacts.com|access-date=May 6, 2016|archive-date=May 16, 2008|archive-url=https://web.archive.org/web/20080516071835/http://walmartfacts.com/|url-status=dead}}</ref> which included several television commercials. The company retained the ] firm ] to interact with the press and respond to negative media reports,<ref name="newweapon">Barnaro, Michael. (November 1, 2005). "". '']''. Retrieved on August 1, 2006.</ref> and has started working with ] by sending them news, suggesting topics for postings, and inviting them to visit Walmart's corporate headquarters.<ref name="bloggerPR">Barbaro, Michael. (March 7, 2006). "". ''The New York Times''. Retrieved on August 1, 2006.</ref> In November 2005, a documentary film critical of Walmart ('']'') was released on DVD.
Wal-Mart is the most-frequently sued corporate entity in the ]. Its legal department has a reputation for aggressive legal tactics, and the corporation has been sanctioned by several courts for improper courtroom behavior. Details of specific, major lawsuits are included in article sections below based on each lawsuit's primary subject.


Critics say that Walmart's lower prices draw customers away from smaller Main Street businesses, hurting local small town communities, and that the company hurts the United States economy by relying excessively on Chinese-produced products – Walmart is the largest importer in the United States in many categories, such as electronics and ].<ref>Boaz, David. (November 8, 1996). "". {{webarchive|url=https://web.archive.org/web/20060203063630/http://www.cato.org/dailys/11-08-96.html|date=February 3, 2006}} '']''. Retrieved on August 17, 2006.</ref><ref>Bandow, Doug. (March 26, 1997). " {{webarchive|url=https://web.archive.org/web/20060203025802/http://www.cato.org/dailys/3-26-97.html|date=February 3, 2006}}" ]. Retrieved on August 17, 2006.</ref> The 2006 book '']'' by business journalist Charles Fishman contains much of the criticism, though it also enumerates Walmart's positive impacts within society.
== Criticisms ==


== Local communities ==
] amid community protests.]]


When Walmart plans a new store location, as often as not the company has to fight its way into town in the municipal equivalent of civil war between pro– and anti–Walmart factions.<ref>{{cite book|title=The Bully of Bentonville|last=Bianco|first=Anthony|publisher=Doubleday|page=|isbn=978-0385513562|url=https://archive.org/details/bullyofbentonvil00bian/page/10|year=2006}}</ref> Opponents cite concerns such as traffic congestion, environmental problems, public safety, ]ism, bad public relations, low wages and benefits, and ].<ref>{{cite news|last1=Washburn|first1=Gary|last2=Meyer|first2=H. Gregory|date=September 1, 2004|url=https://www.chicagotribune.com/news/local/chicago/chi-0409010188sep01,1,6194811.story|title=Walmart hasn't written off city|url-status=dead|work=]|archive-url=https://web.archive.org/web/20050424023512/http://www.chicagotribune.com/news/local/chicago/chi%2D0409010188sep01%2C1%2C6194811.story|archive-date=2005-04-24|access-date=August 4, 2006}}</ref><ref>{{cite news|last=Baldacci|first=Leslie|date=January 26, 2006|url=http://www.alipac.us/f9/thousands-apply-jobs-new-wal-mart-14392/|title=Thousands apply for jobs at new Walmart|work=]|url-status=live|archive-url=https://web.archive.org/web/20150927142810/http://www.alipac.us/f9/thousands-apply-jobs-new-wal-mart-14392/|archive-date=September 27, 2015|access-date=October 7, 2019}}</ref><ref name="wm_vs_ad">{{cite court|litigants=Walmart Stores, Inc. vs. American Drugs, Inc.|court=]|date=January 9, 1995}}</ref><ref name="The Hometown Advantage">{{cite news|last=Mitchell|first=Stacy|date=October 1, 2001|url=https://ilsr.org/walmart-settles-predatory-pricing-charge/|title=Walmart Settles Predatory Pricing Charge|publisher=Institute for Local Self-Reliance|access-date=October 7, 2019}}</ref><ref name="German High Court">{{cite news|date=February 1, 2003|url=http://www.newrules.org/retail/news_archive.php?browseby=slug&slugid=165|title=German High Court Convicts Walmart of Predatory Pricing|work=The Hometown Advantage|access-date=October 7, 2019|archive-url=https://web.archive.org/web/20051027020550/http://www.newrules.org/retail/news_archive.php?browseby=slug&slugid=165|archive-date=October 27, 2005}}</ref>{{Excessive citations inline|date=April 2023}} Opposition by activists, competitors, local citizens, labor unions, and religious groups may include protest marches,<ref>{{cite news|last1=Buckley|first1=Frank|first2=Jamie|last2=McShane|first3=Parija|last3=Bhatnagar|date=April 7, 2004|url=https://money.cnn.com/2004/04/07/news/fortune500/walmart_inglewood/|title=No smiles for Walmart in California|work=]|access-date=October 7, 2019}}</ref><ref>{{cite news|last=Taylor|first=Peter Shawn|date=February 20, 2006|url=http://www.canada.com/nationalpost/news/issuesideas/story.html?id=a7729f56-1f18-41c6-976b-84c3e57d325b|title=Freedom to shop|work=National Post|archive-url=https://web.archive.org/web/20060831153346/http://www.canada.com/nationalpost/news/issuesideas/story.html?id=a7729f56-1f18-41c6-976b-84c3e57d325b|archive-date=August 31, 2006|access-date=October 7, 2019}}</ref> property damage to store buildings, or by creating bomb scares.<ref>{{cite news|url=http://www.agrnews.org/issues/294/localnews.html|title=Walmart Supercenter rammed|last=Rosencrans|first=Willy|work=]|date=August 31, 2004|url-status=usurped|archive-url=https://web.archive.org/web/20080120130128/http://www.agrnews.org/issues/294/localnews.html|archive-date=January 20, 2008|access-date=October 7, 2019}}</ref> Some city councils have denied permits to developers planning to include a Walmart in their project. Those who defend Walmart cite consumer choice and overall benefits to the economy, and object to bringing the issue into the political arena.<ref name="sobel_dean">{{cite web|url=http://www.be.wvu.edu/divecon/econ/sobel/WalMart/Walmart.pdf|title=Has Walmart Buried Mom and Pop?: The Impact of Walmart on Self Employment and Small Establishments in the United States|last1=Sobel|first1=Russell S.|last2=Dean|first2=Andrea M.|work=West Virginia University|url-status=dead|archive-url=https://web.archive.org/web/20111129115534/http://www.be.wvu.edu/divecon/econ/sobel/WalMart/Walmart.pdf|archive-date=November 29, 2011|access-date=October 7, 2019}}</ref>


In 1998, Walmart proposed construction of a store west of the intersection of Charlotte Pike (]) and ] outside ]. The building site was home to both Native American burial grounds and a ] battlefield. Protests were mounted by Native Americans and Civil War interest groups, but the Walmart store was eventually constructed after moving graves and some modifications of the site so as not to interfere with the battlefield.<ref name="NAC">{{cite web|url=http://www.anairtn.org/walmart/index.html|title=Walmart / Lowe's Shopping Center Destroys Native American Cemetery|date=February 13, 2007|publisher=Alliance for Native American Indian Rights|url-status=usurped|archive-url=https://web.archive.org/web/20070929045815/http://www.anairtn.org/walmart/index.html|archive-date=September 29, 2007|access-date=October 7, 2019}}</ref> Civil War relics were discovered at the site. The project developers donated land to permit access to the Civil War historic site.<ref>{{cite news|last=East|first=Jim|date=May 7, 2001|url=http://www.tennessean.com/local/archives/01/04/04762281.shtml|title=Builder's transfer of land for park expected in fall|work=]|access-date=September 30, 2007}} {{dead link|date=June 2010|bot=DASHBot|fix-attempted=yes}}</ref> The Native sites were removed and re-buried elsewhere.<ref name="NAC" />
===Supplier relations and predatory pricing===
:''(For more information of imports/outsourcing/globalization, see the ])''


A Walmart ] opened in 2004 in ], {{convert|1.9|mi|abbr=off}} from the historic ] archaeological site and ].<ref name="Walmart_pyramid">{{cite news|url=https://www.nytimes.com/2004/09/28/international/americas/28mexico.html?ex=1254110400&en=9f21ee7203878784&ei=5088&partner=rssnyt|title=No, the Conquistadors Are Not Back. It's Just Walmart|last=McKinley, Jr.|first=James C.|date=September 28, 2004|work=The New York Times|access-date=October 7, 2019}}</ref> Although the location was supported by Mexico's National Anthropology Institute, the United Nations, and the Paris-based ],<ref>{{cite news|author=Staff Writer|date=November 5, 2004|url=http://news.bbc.co.uk/2/hi/business/3986729.stm|title=Shoppers rush to pyramid Walmart|work=BBC News|access-date=October 7, 2019}}</ref> there had been protests organized by local merchants, as well as ] and ] groups who opposed the construction.<ref>{{cite news|last=Stevenson|first=Mark|url=http://legacy.utsandiego.com/news/mexico/20041104-1407-mexico-wal-mart-ruins.html|title=Despite months of protests, Wal-Mart-owned store opens near Mexico's pyramids|publisher=]|date=November 4, 2004|url-status=dead|archive-url=https://web.archive.org/web/20160201094652/http://legacy.sandiegouniontribune.com/news/mexico/20041104-1407-mexico-wal-mart-ruins.html|archive-date=February 1, 2016|access-date=October 7, 2019}}</ref> Poet ] called the opening as "supremely symbolic" and "like planting the staff of globalization in the heart of ]".<ref>{{cite web|url=http://www.democracynow.org/article.pl?sid=04/11/08/1513234|title=Mexicans Protest Walmart Opening Near Ancient Pyramids|author=Staff writer|date=November 8, 2004|website=]|archive-url=https://web.archive.org/web/20041110010515/http://www.democracynow.org/article.pl?sid=04%2F11%2F08%2F1513234|archive-date=November 10, 2004|access-date=October 7, 2019}}</ref> Archaeologists oversaw construction and discovered a small clay and stone altar along with some other artifacts where the store's parking lot is now located.<ref name="Walmart_pyramid" />
As the single largest customer to most of its suppliers, Wal-Mart openly uses its ] to negotiate lower prices from suppliers.


In 2005, developers demolished the long-closed ] in ], Pennsylvania, near Pittsburgh, with plans to build a shopping complex anchored by a Walmart. While there were initially no general objections to the Walmart store itself, many residents did not want to see Dixmont demolished, despite the fact that the Dixmont complex, having been abandoned in 1984, was beyond maintainable condition and teenagers were dangerously trespassing onto the property on a regular basis.<ref>{{cite web|url=http://www.ohiotrespassers.com/dixmont.html|title=Dixmont Insane Asylum|work=Ohio Trespassers|access-date=October 7, 2019}}</ref> However, while the land was being excavated (after the hospital complex was torn down) in order to create a plateau for the store to be built upon, a landslide occurred covering ] and the ] railroad tracks between PA 65 and the ]. Both routes were shut down for weeks. While Walmart did "stabilize" the landslide, many residents said that Walmart merely stabilized the hillside so that it could continue with work to build the store.<ref>{{cite news|url=http://old.post-gazette.com/pg/07269/820488-54.stm|work=Pittsburgh Post-Gazette|title=Group wants Walmart to stabilize Kilbuck site|date=September 26, 2007|access-date=October 7, 2019}}</ref> Ultimately, in 2007 Walmart decided against developing the site, allowing the land to return to ],<ref>{{cite news|url=http://kdka.com/topstories/local_story_269132453.html|work=KDKA.com|title=Walmart Won't Develop Kilbuck Twp. Site|url-status=dead|archive-url=https://archive.today/20071104111816/http://kdka.com/topstories/local_story_269132453.html|archive-date=November 4, 2007|access-date=October 7, 2019}}</ref> with a Walmart location to be constructed in nearby ], instead behind the ]. After some opposition from the local ] location at the plaza, the Walmart location opened in 2014.<ref>{{cite news|url=http://www.bizjournals.com/pittsburgh/blog/morning-edition/2012/10/walmart-a-go-in-beaver-county.html|title=Walmart a go in Beaver County|work=]|date=October 1, 2012<!--updated March 20, 2013-->|access-date=October 7, 2019}}</ref>
Some suppliers say Wal-Mart has demanded access to their financial statements in order to look for "excessive profit margins." This information can be used as leverage in pricing negotiations, leading to reduced ]s for suppliers.


In the 2010s, a proposal to build the Midtown Walmart supercenter in ] was met with litigation and opposition from local businesses, delaying construction of the project. A ] panel of judges denied the opposition's challenge of the city's approvals and Walmart broke ground on the development in January 2016.<ref name="Smiley 16">{{cite news|title=Walmart breaks ground in Midtown, appeals court dismisses challenge|last=Smiley|first=David|url=http://www.miamiherald.com/news/local/community/miami-dade/article53731915.html|newspaper=]|date=January 8, 2016|access-date=October 7, 2019}}</ref>
Former suppliers have stated that Wal-Mart threatens to cease carrying a supplier's entire ] unless the prices of specific products are lowered. This is analogous, but not identical, to the illegal practice of ] practiced by manufacturers and suppliers. As a purchaser rather than a seller, Wal-Mart is not bound by regulations in this regard, so the practice is not illegal in the ].


In 2014, researchers at the University of South Carolina and Sam Houston State University published a study on whether Walmart affected local crime rates. In the 1990s, crime rates were in fact decreasing throughout most of the United States. The study found that this decrease was "nowhere near" as impressive in most communities that had a Walmart store, as if the presence of the large retailer was somehow stunting the decrease. The authors acknowledged the cause-and-effect arrow may go in the opposite direction. For example, one co-author stated, "Counties with more social capital – citizens able and willing to speak up about the best interests of the community – tend to have lower crime rates. Counties with more crime may have less social capital and, therefore, less ability to prevent Wal-Mart from building."<ref>{{cite news|url=http://www.marketbusinessnews.com/wal-mart-affects-crime-rates-negatively/11670|title=Wal-Mart affects crime rates negatively|last=Nordqvist|first=Christian|date=February 7, 2014|work=Market Business News|access-date=October 7, 2019}}</ref>
Economic theory suggests that suppliers will not supply products to Wal-Mart at loss-making prices over the ]. According to this analysis, Wal-Mart is a force for reducing waste and inefficiency from the ]. Suppliers, however, do not always behave according to economic theory, and Wal-Mart does not attempt to make them do so. In addition, suppliers may not have the long term relationship necessary to recoup any short term losses incurred.


== Allegations of predatory pricing and supplier issues ==
Wal-Mart's supporters point out that ] has been consistent over time, fluctuating between 20.8% and 22.9% over the last ten years. By comparison, the entire department and discount retail industry has an average gross margin of 34.9%. ] found that Wal-Mart's prices are 17% to 20% lower than other grocers.
]


Walmart has been accused of selling merchandise at such low costs that competitors have tried to sue for ] (intentionally selling a product at low cost in order to drive competitors out of the market). In 1995, in the ] of ''Walmart Stores, Inc. v. American Drugs, Inc.'', pharmacy retailer American Drugs accused Walmart of selling items at too low a cost for the purpose of injuring competitors and destroying competition. The ] ruled in favor of Walmart saying that its pricing, including the use of ]s, was not predatory pricing.<ref name="wm_vs_ad" /> In 2000, the ] Department of Agriculture, Trade, and Consumer Protection accused Walmart of selling butter, milk, laundry detergent, and other staple goods at low cost, with the intention of forcing competitors out of business and gaining a monopoly in local markets.<ref name="The Hometown Advantage" /> The case was settled out of court.<ref name="Mitchell 01">{{cite web |url=https://ilsr.org/walmart-settles-predatory-pricing-charge/ |title=Wal-Mart Settles Predatory Pricing Charge |author=Stacy Mitchell |date=October 1, 2001 |publisher=Institute for Local Self-Reliance |access-date=June 23, 2016}}</ref> Crest Foods filed a similar lawsuit in ], accusing Walmart of predatory pricing on several of its products, in an effort to drive Crest Foods's own company-owned store in ], out of business.<ref>Staff Writer. (September 28, 2000). "". ''The Oklahoma City Journal Record''. Retrieved on August 4, 2006.</ref>
There have been few, if any, documented allegations of non-payment by its suppliers. Generally, Wal-Mart is praised by suppliers for paying bills on time.


In 2003, Mexico's antitrust agency, the ], investigated Walmart for "monopolistic practices" prompted by charges that the retailer pressured suppliers to sell goods below cost or at prices significantly less than those available to other stores. Mexican authorities found no wrongdoing on the part of Walmart.<ref>Staff Writer. (August 1, 2002). "". {{webarchive|url=https://web.archive.org/web/20070929030657/http://www.ilsr.org/newrules/retail/news_archive.php?browseby=slug&slugid=134 |date=September 29, 2007 }} ''The Hometown Advantage''. Retrieved on August 4, 2006.</ref> However, in 2003, Germany's High Court ruled that Walmart's low cost pricing strategy "undermined competition" and ordered Walmart and two other supermarkets to raise their prices. Walmart won appeal of the ruling, then the German Supreme Court overturned the appeal.<ref name="German High Court" /> Walmart has since sold its stores in Germany.<ref name="AP 06">{{cite news |title=Wal-Mart selling its 85 stores in Germany |url=https://www.nbcnews.com/id/wbna14073098 |agency=] |date=July 28, 2006 |access-date=June 23, 2016}}</ref><ref>{{Cite web |date=2023-11-19 |title=Why Walmart Failed In Germany – GMEX Consulting – Bringing you to the world and the world to you. |url=https://www.gmexconsulting.com/cms/why-walmart-failed-in-germany/ |access-date=2024-12-08 |language=en-US}}</ref>
====Predatory Pricing====
Wal-Mart has been prosecuted for ] behavior, which is defined as the practice of temporarily lowering prices in order to drive competitors out of business so that prices may be raised afterwards in a competition-free environment (a '']''). The chain had been found guilty of predatory pricing in lower courts, but those convictions have been overturned on appeal. There are also several ongoing cases alleging predatory pricing. To date, there have been no successful federal or state actions to sanction Wal-Mart for practicing predatory pricing. {{fact}} It should be noted that many economists claim that laws against "predatory pricing" actually harm consumers by discouraging firms from lowering prices out of fear of prosecution for simply competing with other firms. Moreover, the theory of predatory of pricing is not considered credible by most economists today. {{ref|DiLorenzo}}


Walmart has been accused of using ] power to force its suppliers into self-defeating practices. In 2006, Barry C. Lynn, a senior fellow at the ] (a think tank), said that Walmart's constant demand for lower prices caused ] to "shut down thirty-nine plants, to let go 13,500 workers, and to eliminate a quarter of its products."<ref name="Lynn, BC"/> Kraft was unable to compete with other suppliers and said the cost of production had gone up due to higher energy and raw material costs. Lynn said that in a ], Kraft could have passed those costs on to its distributors and ultimately consumers.<ref name="Lynn, BC">{{cite web |author=Lynn, Barry C. |date=2006-07-31 |url=http://www.harpers.org/BreakingTheChain.html |title=Breaking the Chain: The antitrust case against Walmart |archive-url=https://web.archive.org/web/20060820080242/http://www.harpers.org/BreakingTheChain.html |access-date=2006-09-05 |archive-date=2006-08-20 |work=]}}</ref> As another example in 2006, most Walmart store pharmacies filled many generic prescriptions for $4 for a month's supply. However, in California and ten other states, complaints from other pharmacies resulted in Walmart being required to charge at least $9 for a month's supply of certain drugs.<ref>{{cite news|url=https://www.nytimes.com/2006/11/30/business/30pharmacy.html?_r=1&ref=health&oref=slogin |title=Side Effects at the Pharmacy |work=The New York Times |date=November 30, 2006 |access-date=May 5, 2012 |first=Milt |last=Freudenheim}}</ref>
The company does use certain products as ]s to increase business, but this practice is not illegal in most cases.


In May 2010, Walmart's United States stores pulled the Chinese-made ] line of necklaces and bracelets after an ] release that the jewelry contained harmful amounts of the toxic metal ]. Cadmium in jewelry is not known to be dangerous if the items are simply worn, but concerns come when a child bites or sucks on the jewelry, as children are apt to do.<ref>{{cite web
====Slotting====
| url = https://www.cbsnews.com/news/walmarts-miley-cyrus-jewelry-contains-cadmium/
Wal-Mart differs from its competitors by charging no fees to suppliers. Wal-Mart pays the supplier only for the actual cost of the goods themselves, and the supplier pays no fees to Wal-Mart. {{ref|Sam}}
| title = Walmart's Miley Cyrus Jewelry Contains Cadmium
| website = ]
| date = May 19, 2010
| access-date = May 21, 2017}}</ref> Walmart said that while the jewelry is not intended for children, "it is possible that a few younger consumers may seek it out in stores. We are removing all of the jewelry from sale while we investigate its compliance with our children's jewelry standard", Walmart said.<ref>{{cite web | url=http://usatoday30.usatoday.com/life/people/2010-05-19-miley-cyrus_N.htm | title=Wal-Mart pulls Miley Cyrus jewelry after cadmium tests | author=Justin Pritchard | work=] | date=May 19, 2010 | access-date=May 9, 2016}}</ref>


== Labor relations ==
In contrast, most grocers charge several fees in order to carry a supplier's product. A ] is charged for placing a product on the shelf. These fees easily approach $150,000 for a single product in high-demand markets. In addition to slotting fees, retailers may also charge promotional, advertising and stocking fees. According to an FTC study, the practice is "widespread" in the supermarket industry. Many grocers earn more profit from agreeing to carry a manufacturer's product than they do from actually selling the product to retail consumers. According to retailers, fees serve to efficiently allocate scarce retail shelf space, help balance the risk of new product failure between manufacturers and retailers, help manufacturers signal private information about potential success of new products, and serve to widen retail distribution for manufacturers by mitigating retail competition. Vendors charge that slotting fees are a move by the grocery industry to profit at their suppliers' expense.
].]]
With over 2.2 million employees worldwide, Walmart has faced a torrent of lawsuits and issues with regards to its workforce. These issues involve ], ], inadequate ], as well as issues involving the company's strong ] policies. In November 2013, the ] (NLRB) announced that it had found that in 13{{nbsp}}U.S. states Walmart had pressured employees not to engage in strikes on Black Friday, and had illegally disciplined workers who had engaged in strikes.<ref>{{cite news|last=Semuels|first=Alana|date=November 19, 2013|title=Fully staffed NLRB investigates complaints against Wal-Mart|work=]|url=https://www.latimes.com/business/money/la-fi-mo-nlrb-walmart-20131119,0,1499317.story#axzz2lfbzVSap|url-status=live|access-date=November 26, 2013|archive-url=https://web.archive.org/web/20131126221724/http://www.latimes.com/business/money/la-fi-mo-nlrb-walmart-20131119,0,1499317.story#axzz2lfbzVSap|archive-date=November 26, 2013|df=mdy-all}}</ref> Critics point to Walmart's high ] rate as evidence of an unhappy workforce, although other factors may be involved. Approximately 70{{nbsp}}percent of its employees leave within the first year.<ref name="Store Wars">{{cite web|title=Store Wars: When Wal-Mart Comes to Town|url=https://www.pbs.org/itvs/storewars/stores3.html|archive-url=https://web.archive.org/web/20070219083544/http://www.pbs.org/itvs/storewars/stores3.html|archive-date=February 19, 2007|access-date=February 28, 2016|publisher=]}}</ref> Despite this turnover rate, the company is still able to affect unemployment rates. This was found in a study by Oklahoma State University which states, "Walmart is found to have substantially lowered the relative unemployment rates of blacks in those counties where it is present, but to have had only a limited impact on relative incomes after the influences of other socio-economic variables were taken into account."<ref>Keil, Stanley R., Spector, Lee C. ''The Impact of Walmart on Income and Unemployment Differentials in Alabama''. Review of Regional Studies; Winter 2005, Vol. 35 Issue 3, p336-355, 20p.</ref>


====Supplier Negotiations==== === Wages ===
Walmart reports that in 2006 its workers earned an average of $10.11 per hour. ] estimates that this is below the average of $10.24 earned by workers at discount department stores, $10.55 at warehouse clubs and supercenters, and $11.12 at grocery stores.<ref>{{Google books|TdY1BQ3MZ-0C|Discounting Rights: Wal-Mart's Violation of US Workers' Right to Freedom of Association}}</ref> Walmart managers are judged, in part, based on their ability to control payroll costs.<ref name="Computerworld 03">{{cite news |title=Well-paid professionals draw unwelcome attention |last1=Tejada |first1=Carlos |last2=McWilliams |first2=Gary |url=http://www.freerepublic.com/focus/f-news/938287/posts |magazine=] |date=June 30, 2003 |access-date=June 23, 2016}}</ref> '']'' says this puts extra pressure on higher-paid workers to be more productive.<ref name="payrollcosts">Tejada, Carlos; Gary McWilliams. (June 26, 2003). "". ''] (Career Journal)''. Retrieved on February 24, 2007.</ref> Walmart insists its wages are generally in line with the current local market in retail labor.<ref>{{cite web|url=http://www.walmartfacts.com/articles/4382.aspx |title=Walmart Increases Start Rates at 1,200 Facilities |publisher=Walmart Facts |date=August 7, 2006 |access-date=September 12, 2011 |url-status=dead |archive-url=https://web.archive.org/web/20080304064908/http://www.walmartfacts.com/articles/4382.aspx |archive-date=March 4, 2008 }}</ref>
In its negotiations with suppliers, Wal-Mart requires that prices go down from year to year. If a vendor does not comply with Wal-Mart's request for reduced prices, they risk having their entire brand removed from Wal-Mart's shelves in favor of a lower-priced competitor or a less expensive store brand. This can put pressure on suppliers to shift jobs to factories in third world countries or reduce the quality of the product. A CEO of one of Wal-Mart's suppliers said that the price Wal-Mart requested from his company for a particular product was so low that he couldn't afford to keep production in America, even if he didn't have to pay his workers anything.


Other critics have noted that in 2001, the average wage for a Walmart Sales Clerk was $8.23 per hour, or $13,861 a year, while the federal poverty line for a family of three was $14,630.<ref name="IsWalMartTooPowerful">Bianco, Anthony; Zellner, Wendy. " {{webarchive |url=https://web.archive.org/web/20071029150446/http://www.businessweek.com/magazine/content/03_40/b3852001_mz001.htm |date=October 29, 2007 }}" '']''. October 6, 2003. Retrieved on September 29, 2007.</ref> Walmart founder ] once said, "I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment."<ref>{{cite web|url=https://www.pbs.org/wgbh/pages/frontline/shows/walmart/secrets/inside.html |title=Is Walmart Good for America? |publisher=PBS |work=Frontline |date=November 16, 2004 |access-date=September 12, 2011}}</ref>
===Local community impacts===


In August 2006, Walmart announced that it would roll out an average pay increase of 6% for all new hires at 1,200 United States Walmart and Sam's Club locations, but at the same time would institute pay caps on veteran workers.<ref name="payincrease">Staff Writer. (August 7, 2006). "". '']''. Retrieved on March 2, 2007.</ref> While Walmart maintains that the measures are necessary to stay competitive, critics believe that the salary caps are primarily an effort to push higher-paid veteran workers out of the company.<ref name="payincrease" />
]es built their churches over the pyramids, why not allow the people from Wal-Mart do the same with one of their stores?"]]


In 2008, Walmart agreed to pay at least $352 million to settle lawsuits claiming that it forced employees to work off the clock. "Several lawyers described it as the largest settlement ever for lawsuits over wage violations."<ref>December 23, 2008. . ''The New York Times''.</ref>
Community activists often ] campaigns against proposed new store locations. Critics and academic studies note that Wal-Mart displaces locally owned stores and results in the reduction of locally-owned corporate assets and real estate. Critics compare this sort of practice to that of an ].


Because Walmart employs part-time and relatively low paid workers, some workers may partially qualify for state welfare programs.<ref name="O'Connor 14">{{cite news |title=Report: Walmart Workers Cost Taxpayers $6.2 Billion In Public Assistance |last1=O'Connor |first1=Clair |url=https://www.forbes.com/sites/clareoconnor/2014/04/15/report-walmart-workers-cost-taxpayers-6-2-billion-in-public-assistance/#1a52ebdf7cd8 |magazine=] |date=April 15, 2014 |access-date=June 23, 2016}}</ref> This has led critics to claim that Walmart increases the burden on taxpayer-funded services.<ref>{{cite web|url=http://booktv.org/program.aspx?ProgramId=7916&SectionName=&PlayMedia=No |title=The Walmart Revolution: How Big-Box Stores Benefit Consumers, Workers, and the Economy |publisher=Booktv.org |access-date=May 5, 2012}}</ref><ref name="AFL-CIO">"". {{webarchive|url=https://web.archive.org/web/20111212024528/http://www.aflcio.org/corporatewatch/walmart/upload/walmart_tax_memo.pdf |date=December 12, 2011}} ]. March 31, 2005. Retrieved on September 29, 2007.</ref> A 2002 survey by the state of ]'s subsidized healthcare system, ], found that Walmart was the largest private employer of parents of children enrolled in its program; one quarter of the employees of Georgia Walmarts qualified to enroll their children in the federal subsidized healthcare system ].<ref>Bailey, Lynn. (April–June 2004). "" ''The South Carolina Nurse''. Retrieved on August 4, 2006.</ref> A 2004 study at the ] charges that Walmart's low wages and benefits are insufficient, and although decreasing the burden on the social safety net to some extent, California taxpayers still pay $86 million a year to Walmart employees.<ref>Arindrajit, Dube; Ken Jacobs. (August 2, 2004). " {{webarchive|url=https://web.archive.org/web/20060821185605/http://laborcenter.berkeley.edu/lowwage/walmart.pdf |date=August 21, 2006 }}". ]. Retrieved on August 4, 2006.</ref><ref>Raine, George. (August 3, 2004). " {{webarchive|url=https://web.archive.org/web/20060621082328/http://www.commondreams.org/headlines04/0803-05.htm |date=June 21, 2006 }}". '']''. Retrieved on November 30, 2006.</ref>
Wal-Mart asserts that the absentee landlord analogy is inaccurate. The transfer of local assets from local owners to Wal-Mart has no impact on local ] revenues. Unlike an absentee landlord, Wal-Mart has full financial interest in maintaining and enhancing the property value of its stores. This often leads to an increase in appraised values used to assess local property taxes. Additionally, Wal-Mart stores often result in increased ] revenues to local municipalities.


On September 4, 2008, the ] ruled that Walmart de Mexico, the Mexican subsidiary of ], must cease paying its employees in part with vouchers redeemable only at Walmart stores.<ref>{{cite web|url=http://jurist.law.pitt.edu/paperchase/2008/09/mexico-supreme-court-orders-wal-mart-to.php |title=Mexico Supreme Court orders Wal-Mart to stop paying workers in store vouchers |first=Joe |last=Shaulis |date=September 5, 2008 |work=Jurist |access-date=June 10, 2011 |url-status=dead |archive-url=https://web.archive.org/web/20110525054426/http://jurist.law.pitt.edu/paperchase/2008/09/mexico-supreme-court-orders-wal-mart-to.php |archive-date=May 25, 2011 }}</ref>
====Economic Impact====
Wal-Mart claims that their entry into local grocery markets lowers prices, and that this is equivalent to an increase in consumers' real incomes in the local economy.


In July 2016, some workers in ] went on unofficial strike at Walmart stores in ], ], ], ], and ], ] against the company's new working-hours scheduling system.<ref name="YuanYang16">{{cite news |title=Walmart workers launch wildcat strikes across China |last1=Yang |first1=Yuan |url=https://next.ft.com/content/d1dd7376-4408-11e6-9b66-0712b3873ae1 |newspaper=] |date=July 7, 2016 |access-date=July 12, 2016}}</ref><ref name="ReutersJuly72016">{{cite news |title=Wal-Mart says most China employees support new scheduling system |url=https://finance.yahoo.com/news/wal-mart-says-most-china-employees-support-scheduling-182951648--finance.html |agency=] |date=July 7, 2016 |access-date=July 12, 2016}}</ref> The striking workers protested the system, which allowed managers to schedule an unlimited number of hours per day totalling up to 174 hours per month without overtime pay.<ref name="YuanYang16" /> According to Walmart, workers could either opt into the new schedule or keep their original shifts, but pointed out that the new scheduling, which Walmart claim most workers they had contacted supported, allowed employees to work more shifts if they choose.<ref name="YuanYang16"/><ref name="ReutersJuly72016"/><ref name="Bose16">{{cite news |title=Exclusive: U.S. and Chinese labor groups collaborated before China Wal-Mart strikes |last1=Bose |first1=Nandita |url=https://www.reuters.com/article/us-walmart-china-idUSKCN0ZY0SV |work=] |date=July 18, 2016 |access-date=July 18, 2016}}</ref> Chinese Walmart staff accused the country's only officially recognised union, the ] (ACFTU), as being apathetic to their cause and unreceptive to workers' opinions. The ACFTU had previously signed an agreement with the company in 2006 that allowed Walmart to set up management-controlled unions instead. The union asked for the workers to return to their jobs. ] reported that by July 8, 2016, the striking workers returned to work when management agreed to consider their protests.<ref name="ReutersJuly82016">{{cite news |title=Striking Wal-Mart workers in China return to work - for now |url=https://www.reuters.com/article/us-walmart-china-idUSKCN0ZN26C |work=] |date=July 8, 2016 |access-date=July 12, 2016}}</ref> Later it was reported that ] provided strategic advice to the Walmart Chinese Workers Association (WCWA) prior to the strikes in China.<ref name="ReutersJuly71816">{{cite news |title=Exclusive: U.S. and Chinese labor groups collaborated before China Wal-Mart strikes |url=https://www.reuters.com/article/us-walmart-china-idUSKCN0ZY0SV |work=] |date=July 18, 2016 |access-date=August 3, 2016}}</ref>
Wal-Mart's entry into local grocery markets lowers prices by an average of 14%. This is equivalent to an increase in consumers' real incomes in the local economy. Local competitors are forced to lower prices, so consumers benefit from declining prices whether or not they shop at Wal-Mart. Those who do shop there experience an additional increase in real income; Wal-Mart's prices on groceries are 15-30% lower than rivals. Washington Post columninst Sabastian Mallaby notes that the "the average Wal-Mart customer earns $35,000 a year, compared with $50,000 at Target and $74,000 at Costco. Moreover, Wal-Mart's "every day low prices" make the biggest difference to the poor..." {{ref|Mallaby}}


In January 2018, Walmart announced the increase of the minimum wage for its U.S. employees to $11 per hour.<ref>{{cite news|url=https://www.usatoday.com/story/money/2018/01/11/walmart-boosts-minimum-wage-11-hands-out-bonuses-up-1-000-hourly-workers/1023606001/|newspaper=USA Today|access-date=11 January 2018|title=Walmart boosts minimum wage to $11, hands out bonuses up to $1,000 for hourly workers}}</ref>
====Location and Styling====
The "Bland and Boxy" architecture of its buildings has also created problems with members of city planning and architectural community. Most major retailers follow the same inexpensive style (such as ], ], ], etc).


=== Working conditions ===
Community activists often ] campaigns against proposed new store locations, but the effects of Wal-Mart stores on the communities in which they operate is a topic of some controversy.
Walmart has faced accusations involving poor working conditions for its employees. For example, a 2005 ] in ] asserted approximately 160,000 to 200,000 people who were forced to work off-the-clock, were denied overtime pay, or were not allowed to take rest and lunch breaks.<ref name="missourisuit">Staff Writer. "". '']''. November 2, 2005. Retrieved on February 24, 2007.</ref> In 2000, Walmart paid $50 million to settle a class-action suit that asserted that 69,000 current and former Walmart employees in Colorado had been forced to work off-the-clock.<ref name="missourisuit" /> The company has also faced similar lawsuits in other states, including Pennsylvania,<ref name="PA">Staff Writer. "". ]. October 13, 2006. Retrieved on February 24, 2007.</ref> ], and<ref name="OR">Staff Writer. "". ]. December 20, 2002. Retrieved on February 24, 2007.</ref> ].<ref>{{cite news | url=https://www.nytimes.com/2008/07/02/business/02walmart.html | title=Walmart Faces Fine in Minnesota Suit | author=Greenhouse, Steven | work=The New York Times | date=July 1, 2008 | access-date=July 1, 2008}}</ref> Class-action suits were also filed in 1995 on behalf of full-time Walmart pharmacists whose base salaries and working hours were reduced as sales declined, resulting in the pharmacists being treated like hourly employees.<ref name="pharmacists">{{cite web
|author=Tosh, Mark
|url=http://findarticles.com/p/articles/mi_m3374/is_13_21/ai_55693813
|title=Pharmacists win wage battle with Walmart—for now
|work=Drug Store News, on ]
|date=August 30, 1999
|access-date=February 24, 2007
|archive-url=https://web.archive.org/web/20080622203610/http://findarticles.com/p/articles/mi_m3374/is_13_21/ai_55693813
|archive-date=2008-06-22}}</ref>


Beginning in 2001, a lawsuit on behalf of 1.5 million women workers at Walmart was filed against the company, alleging that the company followed rules and practices that discriminated against women when it came to pay and promotions.<ref name="Liptak 11">{{cite news |title=Justices rule for Wal-Mart in class-action bias case |last1=Liptak |first1=Adam |url=https://www.nytimes.com/2011/06/21/business/21bizcourt.html?_r=0 |newspaper=The New York Times |date=June 20, 2011 |access-date=June 23, 2016}}</ref> Beginning in 2005, the class-action suit ] was heard by the ].<ref name="dukes_v_walmart_2005"/> Sociologist Dr. William Bielby provided expert opinion on the case, in which he evaluated Walmart's employment policies and ] "against what social science research shows to be factors that create and sustain bias and those that minimize bias" and claimed there was gender bias.<ref name="Liptak 11"/><ref name="dukes_v_walmart_2005">{{cite journal |url=https://online.wsj.com/public/resources/documents/WSJ-walmart-02062007.pdf |title=DUKES v. WAL-MART, INC |journal=] |date=2007-02-06 |access-date=2018-02-28}}</ref> In 2011, for the ] case ], U.S. Supreme Court Justice ] rejected Bielby's testimony, saying it was "worlds away" from proof.<ref name="Liptak 11"/> The Supreme Court threw out the lawsuit in a 5–4 vote, ruling that the plaintiffs did not meet the rules to proceed as a class.<ref name="Liptak 11"/>
The company responds to all critiques of store openings by explaining that it extensively studies potential locations before deciding to build a store. (Wal-Mart has used satellite imagery to plan store openings based on such criteria as traffic flow and location of existing, competing, retail businesses.) The company's rule-of-thumb is that a location must have the economic base to support one-and-a-half Wal-Mart stores. In other words, there is more than sufficient customer demand for a Wal-Mart to be built in the locations it ultimately selects.


On October 16, 2006, approximately 200 workers on the morning shift at a Walmart Super Center in ], walked out in protest against new store policies and rallied outside the store, shouting "We want justice" and criticizing the company's recent policies as "inhuman".<ref name="FLrevolt">Gogoi, Pallavi. "". ]. October 18, 2006. Retrieved on February 24, 2007.</ref> This marks the first time that Walmart had faced a worker-led revolt of such scale, according to both employees and the company.<ref name="FLrevolt" /> Reasons for the revolt included cutting full-time hours, a new attendance policy, and pay caps that the company imposed in August 2006, compelling workers to be available to work any shift (day, swing or night), and that shifts would be assigned by computers at corporate headquarters and not by local managers. Walmart quickly held talks with the workers, addressing their concerns.<ref name="FLrevolt" /> Walmart asserts that its policy permits associates to air grievances without fear of retaliation.<ref>{{cite web|url=https://www.pbs.org/itvs/storewars/stores3.html |title=Wal Mart's open door policy |publisher=Pbs.org |access-date=September 12, 2011}}</ref>
====Political/lobbying activities====
Wal-Mart sometimes garners subsidies from local municipalities in exchange for building new stores or distribution centers. Municipalities typically grant these subsidies with the goal of expanding tax or employment bases. In some cases, Wal-Mart has purchased land after successful ] actions by municipalities. Such support from local governments is often extended to Wal-Mart and not to existing, local businesses.


A 2004 report by ] United States Representative ] alleged that in ten percent of Walmart's stores, nighttime employees were locked inside, holding them prisoner.<ref name="george_miller_report">{{cite journal
|url=https://www.amiba.net/wp-content/uploads/2015/08/everyday-low-wages-georgemiller-walmartreport.pdf
|title=Everyday Low Wages: The Hidden Price We All Pay for Wal-Mart
|journal=Democratic Staff of the Committee on Education and the Workforce
|author=Miller, George
|date=2004-02-16
|author-link=George Miller (California politician)
|access-date=March 1, 2018
|archive-date=March 1, 2018
|archive-url=https://web.archive.org/web/20180301164823/https://www.amiba.net/wp-content/uploads/2015/08/everyday-low-wages-georgemiller-walmartreport.pdf
|url-status=dead
}}</ref><ref name="georgemiller">{{cite web
|author=Miller, George
|url=http://www.mindfully.org/Industry/2004/Wal-Mart-Labor-Record16feb04.htm
|title=Everyday Low Wages: The Hidden Price We All Pay For Walmart
|archive-url=https://web.archive.org/web/20150927220803/http://www.mindfully.org/Industry/2004/Wal-Mart-Labor-Record16feb04.htm
|archive-date=September 27, 2015
|work=]
|date=February 16, 2004
|access-date=September 26, 2015}}</ref> There has been some concern that Walmart's policy of locking its nighttime employees in the building has been implicated in a longer response time to dealing with various employee emergencies, or weather conditions such as ]s in Florida.<ref name="lockin">Greenhouse, Steven. "". ''The New York Times''. January 18, 2004. Retrieved on February 24, 2007.</ref> Walmart said this policy was to protect the workers and the store's contents in high-crime areas and acknowledges that some employees were inconvenienced in some instances for up to an hour as they had trouble locating a manager with the key. However, fire officials confirm that at no time were fire exits locked or employees blocked from escape. Walmart has advised all stores to ensure the door keys are available on site at all times.<ref name="lockin" />


In January 2004, '']'' reported on an internal Walmart audit, conducted in July 2000, which examined one week's time-clock records for roughly 25,000 employees.<ref name="NYTchildren">Greenhouse, Steven. " {{Webarchive|url=https://web.archive.org/web/20070807045544/http://www.corpwatch.org/article.php?id=9649 |date=August 7, 2007 }}". ''The New York Times''. January 13, 2004. Retrieved on February 24, 2007.</ref> According to the ''Times'', the audit, "pointed to extensive violations of child-labor laws and state regulations requiring time for breaks and meals", including 1,371 instances of minors working too late, during school hours, or for too many hours in a day.<ref name="NYTchildren" /> There were 60,767 missed breaks and 15,705 lost meal times.<ref name="NYTchildren" /> Walmart's vice president for communications responded that company auditors had determined that the methodology used by ''The New York Times'' was flawed, and the company "did not respond to it in any way internally."<ref name="NYTchildren" />
<!-- The following paragraphs seem to mainly deal with undocumented workers. Consider the creation of a new section. -->
Walmart has been accused of allowing ] to work in its stores. In one case, federal investigators say Walmart executives knew that contractors were using undocumented workers as they had been helping the federal government with an investigation for the previous three years.<ref name="nordlinger">Nordlinger, Jay. "". {{webarchive |url=https://web.archive.org/web/20051121231559/http://www.nationalreview.com/nordlinger/nordlinger200404050842.asp |date=November 21, 2005}} '']''. April 5, 2004. Retrieved on February 24, 2007.</ref> Some critics said that Walmart directly hired undocumented workers, while Walmart says they were employed by contractors who won bids to work for Walmart.<ref name="gold-zimmerman">"". (subscription required) ''The Wall Street Journal''. November 5, 2005. Retrieved on April 1, 2007.</ref>


On October 23, 2003, federal agents raided 61 Walmart stores in 21 United States states in a crackdown known as "Operation Rollback", resulting in the arrests of 250 nightshift janitors who were undocumented.<ref name="oprollback">Staff Writer. "". ]. October 23, 2003. Retrieved on February 24, 2007.</ref> Following the arrests, a grand jury convened to consider charging Walmart executives with labor racketeering crimes for knowingly allowing undocumented workers to work at their stores.<ref name="oprollback" /> The workers themselves were employed by agencies Walmart contracted with for cleaning services.<ref name="oprollback" /> Walmart blamed the contractors, but federal investigators point to wiretapped conversations showing that executives knew some workers did not have the correct ].<ref name="oprollback" /> The October 2003 raid was not the first time Walmart was found using unauthorized workers. Earlier raids in 1998 and 2001 resulted in the arrests of 100 workers without documentation located at Walmart stores around the country.<ref name="earlyraids">Green, Cynthia. "". {{dead link|date=May 2012}} . November 12, 2003. Retrieved on February 24, 2007.</ref>
====Specific instances of community protests====
Wal-Mart has sought to open new stores in Chicago and failed due to community pressure. Despite multiple well-funded attempts to develop ] in at least two wards, unions and community groups such as ] focused effective community opposition. In September of 2004, Mayor ] said this of the debate, "Wal-Mart has a PR problem. I feel sorry for them. They've got a big problem."


In November 2005, 125 alleged undocumented workers were arrested while working on construction of a new Walmart distribution center in eastern Pennsylvania.<ref name="PAraid">Staff Writer. "". ]. November 18, 2005. Retrieved on February 24, 2007.</ref> According to Walmart, the workers were employees of Walmart's construction subcontractor.
In late ], the company undertook an unusual step after failing to gain the support of the ] City Council for a proposed development of a ]. The council had cited a wide range of concerns, including traffic, the environment, labor practices, and public safety. In response, Wal-Mart obtained the signatures of thousands of voters, forcing the council to call a special election. The resulting 71-page measure, Initiative 04-A, asked voters to allow the company to create its supercenter and a collection of chain shops and restaurants on a sixty acre (243,000 m²) parcel near ]. The proposal exempted the company from all of Inglewood's planning, zoning and environmental regulations. The special election was held ], ]; by a 60-40 margin the Wal-Mart proposal was defeated.


=== Allegations of wrongful termination ===
On the night of August 28, ] a partially completed Wal-Mart Supercenter was repeatedly crashed into by two on-site dump trucks in ], causing nearly $1 million in damage. The building in question was incredibly controversial in the community.
On January 13, 2011, four employees at a Walmart in ] were confronted by a shoplifter who pulled out a handgun and took one of the employees hostage in an attempt to leave a small, closed office. The other three employees disarmed and subdued the shoplifter, and all four held onto the man until police arrived. A week later, the four employees were fired for violating a company policy requiring employees to "disengage" and "withdraw" from any situation involving a weapon.<ref>{{cite news | url=http://www.ksl.com/?nid=148&sid=14319284 | title=4 Walmart employees fired after disarming gunman caught shoplifting | publisher=] | date=February 9, 2011 | access-date=May 17, 2013}}</ref> The four fired employees, together with two other Walmart employees who had been fired after subduing violent customers, sued Walmart in the United States federal court in June 2011.<ref>{{cite news | url=http://www.sltrib.com/sltrib/news/52050679-78/mart-wal-employees-customers.html.csp | title=Fired Utah Walmart employees suing | newspaper=] | date=June 21, 2011 | access-date=May 17, 2013}}</ref> After the ] ruled (in response to a request from a federal judge) that Utah law prohibited the firing of workers for defending themselves from injury or death, Walmart and the workers settled the case on undisclosed terms.<ref>{{cite news | url=https://www.insurancejournal.com/news/west/2016/04/12/404982.htm | title=Wal-Mart Settles Utah Suit Over Firing of Disarming Workers | date=April 12, 2016 | access-date=September 7, 2020 | newspaper=Insurance Journal}}</ref>


On July 9, 2013, an employee at a Walmart in ], confronted a customer who had left his dog locked in his truck with the windows rolled up. She called the police when the customer refused to solve the problem. She was fired later the same day, reportedly on the grounds of "being rude to a customer", after rejecting instructions from her manager that such incidents should be reported to the store management rather than directly to the police.<ref>{{cite news | url=http://www.huffingtonpost.ca/2013/07/11/walmart-fires-woman-dog-truck_n_3578710.html | title=Carla Cheney: Walmart Fired Me For Reporting Dog Left In Hot Truck | work=Huffington Post Canada | date=July 11, 2013 | access-date=September 24, 2013}}</ref><ref>{{cite news | url=http://www.cbc.ca/news/canada/ottawa/woman-fired-from-wal-mart-after-trying-to-help-dog-gets-lawyer-1.1414472 | title=Woman fired from Wal-Mart after trying to help dog gets lawyer | publisher=] | date=July 11, 2013 | access-date=September 24, 2013}}</ref>
The city of ], Ontario, Canada has continually blocked the corporation's efforts to set up a store there. Community activists and Guelph city council have consistently rejected plans to develop, however Wal-Mart has appealed to the ], a ] body that adjudicates municipal disputes. As of August, 2005, the proposal was still in litigation.


The National Labor Relations Board (NLRB) has long had the goal of protecting workers, whether unionized or not, who engage in concerted activity by speaking with each other regarding conditions, wages, and/or benefits. The NLRB has recently stated that this also applies to social media.<ref name="Greenhouse 13">{{cite news |title=Even if it enrages your boss, social net speech is protected |last1=Greenhouse |first1=Steven |url=https://www.nytimes.com/2013/01/22/technology/employers-social-media-policies-come-under-regulatory-scrutiny.html |newspaper=The New York Times |date=January 21, 2013 |access-date=June 23, 2016}}</ref> The key point is whether or not the intent appears to be to communicate with fellow employees.<ref> {{Webarchive|url=https://web.archive.org/web/20131027095740/http://www.firstamendmentcenter.org/nlrb-bolsters-private-employee-speech |date=October 27, 2013 }}, First Amendment Center (Vanderbilt University and the Newseum Institute), Douglas E. Lee, September 14, 2011. "Solomon detailed the board's handling of 14 cases in which unfair labor practice charges arose out of social-media postings or policies. In half of those cases, the board found that the employers had violated the NLRA; in the other half, the board found the employers' actions were lawful. In cases involving social-media postings, a fact critical to the board's determination was whether the postings were directed at or discussed with coworkers".</ref><ref> {{webarchive|url=https://web.archive.org/web/20131017032815/http://employers-lawyer.com/category/nlrb/ |date=October 17, 2013 }}, The Employer's Lawyer, Casey Sipe, May 10, 2012.</ref> And Walmart's official policy is viewed as acceptable and not overly restrictive in this regard, revised in part after consultations with the NLRB.<ref>, ''The New York Times'', Steven Greenhouse, January 21, 2013.</ref> However, in practice, Walmart may not always follow such a policy. For example, a September 2013 article in '']'', reports the case of a 17-year veteran of Walmart's Paramount, California location who started at $5.50 an hour as an overnight stocker and became a manager in housewares. "For 14 years I was a model associate", he states. In 2012, he became increasingly involved with OUR Walmart and was fired in May 2013. He reports that after he began speaking about labor conditions "they started silencing me, by holding me to standards that they weren't holding other associates to. We were so understaffed, and the workload placed on me unsurmountable."<ref> {{Webarchive|url=https://web.archive.org/web/20131017093904/http://www.theatlanticwire.com/national/2013/09/here-comes-biggest-walmart-protests-black-friday/69062/ |date=October 17, 2013 }}, ''The Atlantic Wire'', Zach Schonfeld, September 5, 2013.</ref>
On 26 May 2005, suspected anti-Wal-Mart activists planted a home-made bomb outside a newly-opened store in ]. Workers discovered the bomb early in the morning and called the police, who successfully contained the device. In addition to local law enforcement, federal investigators were called to the scene. The construction of a Wal-Mart in Ithaca had been fiercely debated for over seven years before it was finally built.


=== Health insurance ===
Protest marches have occured in small communities in regard to Wal-Mart. An article in the ''Northwest Arkansas Times'' describes a "group of about 40 people" marching for a better working conditions including a living wage and health entitlements.
According to a September 2002 survey by the state of ], one in four children of Walmart employees were enrolled in PeachCare for Kids, the state's health-insurance program for uninsured children, compared to the state's second-biggest employer, ], which had one child in the program for every 22 children of employees.<ref name="peachcare">Leonard, Andrew. "". {{webarchive |url=https://web.archive.org/web/20070609175639/http://www.salon.com/tech/htww/2006/01/23/georgia/index.html |date=June 9, 2007 }} '']''. January 23, 2006. Retrieved on February 24, 2007.</ref> A December 2004 nationwide survey commissioned by Walmart showed that the use of public-assistance health-care programs by children of Walmart workers was at a similar rate to other retailers' employees, and at rates similar to the United States population as a whole.<ref name="walmartsurvey">Zellner, Wendy. " {{webarchive |url=https://web.archive.org/web/20071112171327/http://www.businessweek.com/bwdaily/dnflash/feb2005/nf20050210_3996_db016.htm?campaign_id=nws_insdr_feb11&link_position=link5 |date=November 12, 2007 }}" '']''. February 10, 2005. Retrieved on February 24, 2007.</ref>


As of October 2005, Walmart's health insurance covered 44% or approximately 572,000 of its 1.3 million United States workers.<ref name="healthcoverage">Bernstein, Aaron. "". '']''. October 20, 2005. Retrieved on February 24, 2007.</ref> In comparison, Walmart rival and wholesaler ] insures approximately 85% of its workers.<ref name="healthinsurance_costco1">. Cascio, Wayne F. '']''. December 2006. Retrieved on July 26, 2014.</ref><ref name="healthinsurance_costco2"> {{webarchive |url=https://web.archive.org/web/20140622041345/http://gawker.com/costco-the-anti-wal-mart-511739135 |date=June 22, 2014 }}. Nolan, Hamilton. June 6, 2013. Retrieved on July 26, 2014.</ref><ref>HBR says 82%, Gawker says 88%. avg=(82+88)/2=85.</ref> In 2003 Walmart spent an average of $3,500 per employee for health care, 27% less than the retail-industry average of $4,800.<ref>Wysocki, Bernard, Jr.; Zimmerman, Ann. "". ''The Wall Street Journal''. September 30, 2003. Retrieved on February 23, 2007.</ref> When asked why so many Walmart workers choose to enroll in state health care plans instead of Walmart's own plan, Walmart CEO ] acknowledged that some states' benefits may be more generous than Walmart's own plan: "In some of our states, the public program may actually be a better value – with relatively high income limits to qualify, and low premiums."<ref name="288Bwelfarequeen">Bucher, Susan. " {{Webarchive|url=https://web.archive.org/web/20150927091611/http://www.ble-t.org/pr/news/headline.asp?id=13412 |date=September 27, 2015 }}". '']''. April 19, 2005. Retrieved on February 24, 2007.</ref> Critics of Walmart say in ''Walmart: The High Cost of Low Price'' that employees are paid so little they cannot afford health insurance.
====Complaints about international locations====
] (shown) amid community protests.]]
Wal-Mart has been accused of "insensitive placement of stores" abroad. In 2004, amid local community resistance and protests, both from ] and groups opposed to what they consider to be ] policies. Wal-Mart opened a new Superstore in ], Mexico, near ancient ] ]s. During construction, an ancient altar, 3 feet square, was uncovered 1 foot beneath the grade of the parking lot being constructed. It was preserved ''in situ''. ], one of the store's lead opponents in the community characterised the opening as being, "extremely symbolic" and "...like planting the staff of ] in the heart of ] ]".


On October 26, 2005, a Walmart internal memo sent to the firm's board of directors advised trimming over $1 billion in health care expenses by 2011 through measures such as attracting a younger, implicitly healthier work force by offering education benefits.<ref name="unhealthy">Staff Writer. "". ]. October 26, 2005. Retrieved on February 24, 2007.</ref> The memo also suggested giving sedentary Walmart staffers, such as cashiers, more physically demanding tasks, such as "cart-gathering", and eliminating full-time positions in favor of hiring part-time employees who would be ineligible for the more expensive health insurance and several policy proposals which may violate the ].<ref name="unhealthy" /> The memo also accused Walmart's lower paid employees of abusing emergency room visits, "possibly due to their prior experience with programs such as Medicaid", whereas such visits may actually be due to the reduced ability of uninsured or underinsured people to make timely appointments to see a regular physician.<ref name="unhealthy" />
===Employee/labor relations===
:''(For information on the large-scale impact of Wal-Mart's employment practices, see the ] section.)''
====Treatment of employees====
As with many US retailers, Wal-Mart experiences a high rate of employee turnover (approximately 50% of employees leave every year, according to the company). Although they average nearly double the federal minimum wage, wages at Wal-Mart are about 20% less than at other retail stores. Founder ] once argued that his company should be exempt from the ]. (Palast, 121).


On January 12, 2006, the Maryland legislature enacted a law requiring that all corporations with more than 10,000 employees in the state spend at least eight percent of their payroll on employee benefits, or pay into a state fund for the uninsured.<ref name="Maryland">Staff Writer. "". ]. January 13, 2006. Retrieved on February 24, 2007.</ref> Walmart, with about 17,000 employees in Maryland, was the only known company to not meet this requirement before the bill passed. On July 7, 2006, the Maryland law was overturned in federal court by a United States District judge who held that a federal law, the ] (ERISA), ] the Maryland law. The judge said the law would "hurt Walmart by imposing the administrative burden of tracking benefits in Maryland differently than in other states."<ref name="mdlawoverturned">"". {{webarchive |url=https://web.archive.org/web/20070114070850/http://www.walmartfacts.com/articles/4360.aspx |date=January 14, 2007 }} ]. July 21, 2006. Retrieved on February 24, 2007.</ref>
=====Time Management=====
It is alleged that Wal-Mart's salaried managers have pressured hourly employees to work "off-the-clock" in order to avoid ] pay. Wal-Mart policy states that associates can be disciplined and/or terminated for working off the clock. Wal-Mart stresses that employees should be paid for work they complete, going as far as requiring employees to fill out time adjustment sheets for any amount of time worked, regardless of the task. While overtime control is a high priority for salaried management, managers cannot ask associates to perform work off the clock (facing the same consequences of an hourly employee for working off the clock). In most cases, if it is necessary for an hourly associate to work longer than they have been scheduled, management must ask (they cannot force) the associate to stay later. If overtime cannot be granted, the associate will be asked to either leave early during the next scheduled work day, take that workday off, or take an extended lunch break.


On April 17, 2006, Walmart announced it was making a health care plan available to part-time workers after one year of service, instead of the prior two-year requirement.<ref name="parttimehealth">Freking, Kevin. "". ]. April 17, 2006. Retrieved on February 24, 2007. {{dead link|date=May 2016|bot=medic}}{{cbignore|bot=medic}}</ref> By January 2007, the number of workers enrolled in the company's health care plans increased by 8%, which Walmart attributed to the introduction of less expensive insurance policies.<ref name="2007healthcare">Barbaro, Michael; Abelson, Reed. "". ''The New York Times''. January 11, 2007. Retrieved on February 24, 2007.</ref> However, even with this increase, less than half of Walmart's employees, or 47.4%, received health insurance through the company, with 10%, or 130,000, receiving no coverage at all.<ref name="2007healthcare" />
In 2000, Wal-Mart paid $50 million to settle a class-action suit that asserted that 69,000 current and former Wal-Mart employees in Colorado had worked off-the-clock. These employees, as well as several former managers, have testified that Wal-Mart had an unofficial policy requiring off-the-clock work, to keep the cost of payroll down; as of the time of printing of Wal-Mart's 2005 Annual Report, the company faced 44 wage and hour lawsuits in states including California, Indiana, Minnesota, New Jersey, Oregon, and Washington.


In March 2008, Walmart sued a former Walmart employee, Deborah Shank, to recover the money it spent for her health care after she was brain-damaged, restricted to a wheelchair, and nursing home-bound after her minivan was hit by a truck. Walmart sued the former employee for $470,000 after she received a settlement from the accident, citing that company policy forbids employees from receiving coverage if they also win a settlement in a lawsuit.<ref>{{cite news|url=http://articles.cnn.com/2008-03-25/us/walmart.insurance.battle_1_wal-mart-retail-giant-health-plan?_s=PM:US |title=Brain-damaged woman at center of Wal-Mart suit – CNN |publisher=Articles.cnn.com |date=March 25, 2008 |access-date=September 12, 2011 |url-status=dead |archive-url=https://web.archive.org/web/20111015163146/http://articles.cnn.com/2008-03-25/us/walmart.insurance.battle_1_wal-mart-retail-giant-health-plan?_s=PM%3AUS |archive-date=October 15, 2011 |df=mdy }}</ref> After a wave of bad publicity, Walmart dropped its suit.<ref>{{cite magazine|last=Andrews |first=Michelle |title=Walmart Rethinks Its Move on Deborah Shank |magazine=] |date=April 3, 2008 |url=http://health.usnews.com/health-news/blogs/on-health-and-money/2008/04/03/wal-mart-rethinks-its-move-on-deborah-shank |access-date=September 26, 2015 |url-status=dead |archive-url=https://web.archive.org/web/20160109034443/http://health.usnews.com/health-news/blogs/on-health-and-money/2008/04/03/wal-mart-rethinks-its-move-on-deborah-shank |archive-date=January 9, 2016 }}</ref>
Wal-Mart also has strict policies regarding time management, with hourly employees facing disciplinary actions or termination for not taking scheduled breaks and lunches. This system is so precise, that the timeclock will not allow hourly associates to clock back in from lunches until their scheduled lunch period (either thirty minutes or an hour, depending on the duration of the shift) has expired.


In 2011, Walmart stopped providing health insurance for part-time employees working under 24 hours per week.<ref>{{cite news|last=Shapiro|first=Lila|title=Walmart's Cuts To Health Care For Part-Time Workers Mirror Larger Trend|url=https://www.huffingtonpost.com/2011/10/21/wal-mart-scales-back-health-care-employees_n_1024092.html|work=Huffington Post|date=October 21, 2011}}</ref> In 2013, health insurance benefits will not be available to employees who work fewer than 30 hours per week. Experts in labor and health care observed that the change will shift the burden of providing health care for Walmart employees to the federal government, as eligibility for ] has been expanded under the ] (PPACA or ACA).<ref>{{cite news|last=Hines|first=Alice|title=Walmart's New Health Care Policy Shifts Burden To Medicaid, Obamacare|url=https://www.huffingtonpost.com/2012/12/01/walmart-health-care-policy-medicaid-obamacare_n_2220152.html|newspaper=Huffington Post|date=December 1, 2012}}</ref><ref>{{cite news|last=Nazworth|first=Napp|title=With 'Obamacare,' Walmart Shifts Employee Health Costs to Taxpayers |url=http://www.christianpost.com/news/with-obamacare-walmart-shifts-employee-health-costs-to-taxpayers-85994/|newspaper=Christian Post|date=December 3, 2012}}</ref> An analysis of Walmart's health plans as compared to plans offered in the ACA's ]s found that Walmart's plans have larger networks of providers than most plans in the marketplaces, and that gross premiums (before accounting for tax credits) are less expensive under Walmart's plans.<ref>{{cite news|last=Pollock|first=R.|date=January 7, 2014|title=Surprise! Walmart health plan is cheaper, offers more coverage than Obamacare|url=http://washingtonexaminer.com/surprise-walmart-health-plan-is-cheaper-offers-more-coverage-than-obamacare/article/2541670|newspaper=Washington Examiner|access-date=January 7, 2014}}</ref>
=====Drug Testing=====


In October 2014, Walmart announced that they were cutting benefits for all associates working under 30 hours a week, which is said to affect roughly 30,000 (2%) of Walmart's workforce. The company acknowledged a $500 million jump in health care expenses as the primary reason for their decision. Walmart executive Sally Welborn stated in a blog post, "This year, the expenses were significant and led us to make some tough decisions as we begin our annual enrollment."<ref>{{cite web|url=https://money.cnn.com/2014/10/07/news/economy/walmart-health-benefits/|title=Wal-Mart cuts health benefits for 30,000 part-timers|author=Katie Lobosco|date=October 7, 2014|work=CNNMoney|access-date=May 6, 2016}}</ref>
Wal-Mart, like many large American corporations with low-wage employees, screens potential hires through a ], in addition to a multiple choice personality test, which asks applicants to express their level of agreement with statements such as "rules have to be followed to the letter at all times." (Ehrenreich, 124)


=== Labor union opposition ===
=====Class-Action Suits=====
Walmart has been criticized for its policies against labor unions. Critics blame workers' reluctance to join the labor union on Walmart anti-union tactics such as managerial surveillance and pre-emptive closures of stores or departments who choose to unionize.<ref>Dicker, John. "" '']''. June 20, 2002. Retrieved on July 26, 2006.</ref><ref>{{cite web |url=http://www.thenation.com/docprem.mhtml?i=20020708&s=dicker |title=404 |access-date=June 1, 2016}}{{cbignore|bot=medic}} {{dead link|date=September 2011}}</ref><ref>{{cite news| url=https://www.theguardian.com/business/2012/jul/26/walmart-accused-firing-union-organizers | location=London | work=The Guardian | first=Spencer | last=Woodman | title=Walmart, Unions (international) – non UK union stories, Unions (US), US news, Business, World news | date=July 26, 2012}}</ref> Walmart claims that it is not anti-union but "pro-associate", arguing that its employees do not need to pay third parties to discuss problems with management as the company's open-door policy enables employees to lodge complaints and submit suggestions all the way up the corporate ladder.<ref name="walmartunionposition">"". {{webarchive|url=https://web.archive.org/web/20080120144245/http://walmartfacts.com/articles/2950.aspx |date=January 20, 2008 }} ]. October 31, 2006. Retrieved on March 2, 2007.</ref> In 1970, Walmart's late founder ] resisted a unionization push by the ] in two small ] towns by hiring a professional ] to conduct an anti-union campaign.<ref name="mojones">Olsson, Karen. "". '']''. March/April 2003. Retrieved on March 2, 2007.</ref> On the union buster's advice, Walton also took steps to show his workers how the company had their best interests in mind, encouraging them to air concerns with managers and implementing a profit-sharing program.<ref name="mojones" /> A few years later, Walmart hired a consulting firm, Alpha Associates, to develop a union avoidance program.<ref name="mojones" />
Class-action suits were filed in ] on behalf of full-time Wal-Mart pharmacists whose base salaries and working hours were reduced as sales declined, resulting in the pharmacists being treated like hourly employees. Initial judgments ruled in favor of the plaintiffs, but an appeal by Wal-Mart resulted in the cases being remanded to a lower court in February ] due to insufficient evidence that Wal-Mart committed the offense often enough that the salaries were equivalent to hourly wages.


In 2000, meat cutters in ], voted to unionize. Walmart subsequently eliminated in-house meat-cutting jobs in favor of prepackaged meats, claiming that the measure would cut costs and prevent lawsuits.<ref name="Walmartyrs">Lydersen, Kari. "". '']''. May 15, 2000. Retrieved on March 2, 2007.</ref> Walmart said that the nationwide closing of in-store meat packaging had been planned for many years and was not related to the unionization.<ref name="Walmartyrs" /> In June 2003, a ] judge ordered Walmart to restore the meat department to its prior structure, complete with meat-cutting, and to recognize and bargain with the union over the effects of any change to case-ready meat sales.<ref name="Walmartyrs2">Greenhouse, Steven. "". ''The New York Times''. June 19, 2003. Retrieved on March 2, 2007.</ref>


Walmart's anti-union policies also extend beyond the United States. The documentary ''Walmart: The High Cost of Low Price'', shows one successful unionization of a Walmart store in ], Quebec, Canada, in 2004, but Walmart closed the store five months later because the company did not approve of the new "business plan" a union would require.<ref name="Canada-union">Bianco, Anthony. "". '']''. February 13, 2006. Retrieved on July 26, 2006.</ref><ref>Staff Writer. "". {{webarchive|url=https://web.archive.org/web/20070810183332/http://news.moneycentral.msn.com/provider/providerarticle.asp?feed=FT&Date=20060430&ID=5681603 |date=August 10, 2007 }} ]. April 30, 2006. Retrieved on July 26, 2006.</ref> In September 2005, the Québec Labor Board ruled that the closing of a Walmart store amounted to a reprisal against unionized workers and has ordered additional hearings on possible compensation for the employees, though it offered no details.<ref name="laborboard">Austen, Ian. "". {{webarchive |url=https://web.archive.org/web/20080226185103/http://www.iht.com/articles/2005/09/20/business/walmart.php |date=February 26, 2008}} '']''. September 20, 2005. Retrieved on March 2, 2007.</ref>
=====Wages=====
In some positions, Wal-Mart employees earn less than those performing similar jobs at other stores. ], according to US federal statistics, the average supermarket employee earned $10.35 per hour, industry-wide; in comparison, stock clerks at Wal-Mart made $8.23 per hour on average. A 2003 wage analysis reported that cashiers, the second most common job at Wal-Mart, earn approximately $7.92 per hour and work an average of 29 hours a week. This brings in annual wages of $11,948, about $1000 less than the United States federal ] for a parent and one child.


In March 2005, Walmart executive ] was forced to resign from its board of directors, facing charges of ].<ref name="coughlin-union">Barbaro, Michael. "" ''The New York Times''. January 9, 2006. Retrieved on March 2, 2007.</ref> Coughlin said that the money was used for an anti-union project involving cash bribes paid to employees of the ] in exchange for a list of names of Walmart employees that had signed union cards.<ref name="coughlin-union" /> He also said that the money was unofficially paid to him, by Walmart, as compensation for his anti-union efforts.<ref name="coughlin-union" /> In August 2006, Coughlin pleaded guilty to stealing money, merchandise, and gift cards from Walmart, but avoided prison time due to his poor health. He was sentenced to five years probation and required to pay a $50,000 fine and $411,000 in restitution to Walmart and the Internal Revenue Service. A United States attorney has stated that no evidence was found to back up Coughlin's initial claims, and Walmart continues to deny the existence of the anti-union program, though Coughlin himself apparently restated those claims to reporters after his conviction.<ref>". ''The Washington Post''. August 11, 2006. Retrieved on August 11, 2006</ref>
Wal-Mart founder ] once argued that his company should be exempt from the ], and took advantage of an exception in the minimum wage law that, at the time, excluded small businesses from having to pay the minimum wage. While the federal minimum wage in 1962 was $1.50 an hour, Walton regularly paid his employees only 50 to 70 cents per hour.{{ref|Palast}} Former managers have reported that they were judged by upper management based on their ability to keep payroll costs low, and that they sometimes pressured more senior, higher-paid employees, in the hopes that they would quit.


Walmart has also had some run-ins with the German ] labor union as well.<ref name="A Bumpy Ride in Europe">Fairlamb, David with Laura Cohn " {{webarchive |url=https://web.archive.org/web/20060829135641/http://www.businessweek.com/magazine/content/03_40/b3852011_mz001.htm |date=August 29, 2006 }}." '']''. October 6, 2003. Retrieved on July 27, 2006.</ref> These issues, combined with cultural differences and low performing stores, led Walmart to pull out of the German market entirely in 2006.<ref name="German-retreat">Norton, Kate. "". '']''. July 28, 2006. Retrieved on March 2, 2007.</ref>
Critics complain that Wal-Marts move to argue for a higher federaly mandated minimum wage is a direct attack on many competitors, including local competitors, many of whom who only pay their employees minimum wage. Since Wal-Mart pays no associate at minimum wage they would not see any increased costs while many of their competitors would.


In August 2006, Walmart announced that it would allow workers at all of its Chinese stores to become members of trade unions, and that the company would work with the state-sanctioned ] (ACFTU) on representation for its 28,000 staff.<ref>Cheng, Allen T.; Spears, Lee. "". ''The Washington Post''. August 10, 2006. Retrieved on March 2, 2007.</ref><ref>"". ]. October 31, 2005. Retrieved on July 31, 2006.</ref> However, the All-China Federation of Trade Unions has been criticized {{By whom|date=February 2019}} because it is the only trade union in China and as a tool of the government, ACFTU has been seen {{By whom|date=February 2019}} as not acting in the best interest of its members (workers), bowing to government pressure on industry growth and not defending workers' rights.<ref name=econ>, ], July 31, 2008</ref>
===== Costs to Social Services =====


In November 2012, the ] joined with several Walmart workers with a plan to go on strike on ] at several stores nationwide in protest to low pay, an increase in ] premiums, and not being given the option to have the day off or having ] off.<ref>{{cite news| url=https://www.washingtonpost.com/business/wal-marts-looming-black-friday-strike-could-make-for-an-unexpectedly-painful-holiday-season/2012/11/19/70d5eba4-3209-11e2-92f0-496af208bf23_story.html | archive-url=https://web.archive.org/web/20121202072435/http://www.washingtonpost.com/business/wal-marts-looming-black-friday-strike-could-make-for-an-unexpectedly-painful-holiday-season/2012/11/19/70d5eba4-3209-11e2-92f0-496af208bf23_story.html | archive-date=2012-12-02 | title=Wal-mart's Looming Black Friday Strike Could Make for an Unexpectedly Painful Holiday Season | url-status=dead}}</ref> Walmart has countered this by saying that the strike is illegal due to the union not being sanctioned by the company, and that the striking workers are a small minority of the company's workforce, with the vast majority of workers willing and ready to work the retail industry's busiest day of the year.<ref>{{cite web|url=http://www.csmonitor.com/Business/Latest-News-Wires/2012/1119/Wal-Mart-fights-back-as-Black-Friday-strike-nears|title=Wal-Mart fights back as Black Friday strike nears|author=The Christian Science Monitor|date=November 19, 2012|work=The Christian Science Monitor|access-date=May 6, 2016}}</ref>
Critics of Wal-Mart have argued that Wal-Mart indirectly incurs costs for federal social service programs, due to the low wages it pays its employees. A report by U.S. ] congressman ] argued that a 200-employee Wal-Mart store may indirectly cost federal taxpayers $420,750 to finance free-lunch and health-care programs for children of low-income Wal-Mart employees, tax credits for low-income families, and similar programs.{{ref|taxes}}


In May 2013, Walmart employees associated with a union-backed labor group called ] began what it says will be the first "prolonged strikes" in Walmart's history.<ref>. The Nation, May 2013.</ref>


For Thanksgiving 2013, CNN estimates that approximately a million United States Walmart employees would work over the course of the holiday, with big specials starting at 6:00&nbsp;pm on Thanksgiving Day. The company stated that employees would receive "a nice Thanksgiving dinner at work", extra "holiday pay", and 25% discount off one purchase, regardless of how many items are purchased at that time.<ref>, CNN, Emily Jane Fox, November 12, 2013.</ref> According to the ''Cleveland Plain Dealer'', the extra holiday pay equaled the average daily shift the employee worked during the previous two weeks. Walmart would also expand its one-hour guarantee from three items the year before to twenty-one items. This means that a customer standing in line for such an item from 6–7 pm or from 8–9 pm would be guaranteed to get it at that price some point before Christmas.<ref name="Cleveland-Plain-Dealer-Nov-12-2013">, ''Cleveland Plain Dealer'', Janet H. Cho, November 12, 2013.</ref>
===== Child labor violations =====


In July 2019, the Walmart ] was flooded with pro-union memes in a protest to the firing of an employee who posted confidential material to the subreddit. Many of these posts were angry with Walmart surveying its staff on the Internet. The posting of the union content is in a response to the aforementioned alleged anti-union position Walmart has taken in the past.<ref>{{Cite web|url=https://nymag.com/intelligencer/2019/07/walmart-employees-post-union-memes-to-mess-with-corporate.html|title=Walmart Workers Realize Corporate Is Spying on Them, Retaliate With Union Memes|last=Feldman|first=Brian|date=2019-07-12|website=Intelligencer|access-date=2019-07-13}}</ref><ref>{{Cite web|url=https://www.vice.com/en_us/article/mb8y9a/the-walmart-subreddit-has-been-flooded-with-pro-union-memes|title=The Walmart Subreddit Has Been Flooded With Pro-Union Memes|last1=Ongweso|first1=Edward Jr|last2=Koebler|first2=Jason|date=2019-07-11|website=Vice|access-date=2019-07-13}}</ref><ref>{{Cite web|url=https://www.newsweek.com/walmart-subreddit-union-memes-employee-benefits-1448795|title=Why Walmart employees are flooding its subreddit with pro-union memes|last=Whalen |first=Andrew |date=2019-07-11|website=Newsweek|access-date=2019-07-13}}</ref>
In January 2004, the New York Times reported on an internal Wal-Mart audit conducted in July 2000 which examined one week's time-clock records for roughly 25,000 employees. According the the New York Times, the audit "pointed to extensive violations of child-labor laws and state regulations requiring time for breaks and meals" including 1,371
instances of minors working too late, during school hours, or for too many hours in a day. There were 60,767 missed breaks and 15,705 lost meal times. Wal-Mart’s vice president for communications, Mona Williams, responded that company auditors had determined that the methodology used was flawed. "This audit is so flawed and invalid that we did not respond to it in any way internally."


===Surveillance patent===
Today Wal-mart gets a fifteen day's notice before ] inspections.
In July 2018, Walmart was granted a patent titled "Listening to the Frontend"<ref name="US Patent 10,020,004 B2 July 10, 2018">{{cite web |title=Listening to the Frontend |url=http://pdfpiw.uspto.gov/.piw?docid=10020004 |website=USPTO |access-date=26 July 2018}}</ref> for audio surveillance technology that could allow it to record employees as well as its shoppers.<ref name="CBS News July 2018 audio surveillance">{{cite web |last1=Silverstein |first1=Jason |title=Walmart patents audio surveillance technology to record customers and employees |url=https://www.cbsnews.com/news/walmart-patents-audio-surveillance-technology-to-record-customers-and-employees/ |website=CBS News |date=July 13, 2018 |access-date=26 July 2018}}</ref> The company says the technology could help it boost worker productivity by generating performance metrics for each employee based on cashier area sounds, such as checkout scanner beeps, and even conversations.<ref name="Common Dreams July 2018 audio surveillance patent">{{cite web |last1=Corbett |first1=Jessica |title=Walmart Patents "Big Brother-Style" Surveillance Technology to Eavesdrop on Workers' Conversations |url=https://www.commondreams.org/news/2018/07/12/walmart-patents-big-brother-style-surveillance-technology-eavesdrop-workers |website=Common Dreams |access-date=26 July 2018}}</ref> It would not say whether it plans to actually implement the multi-sensor system.<ref name="Engadget July 2018 audio surveillance patent">{{cite web |last1=Moon |first1=Mariella |title=Walmart patents surveillance tool that can eavesdrop on workers |url=https://www.engadget.com/2018/07/12/walmart-patent-audio-surveillance-tool/ |website=Engadget |access-date=26 July 2018}}</ref>


===== Working conditions ===== === Gender and sexual orientation ===
In 2007, a ] lawsuit, '']'', was filed against Walmart, alleging that female employees were discriminated against in matters regarding pay and promotions. A ] suit was sought, which would have been the nation's largest in history, covering 1.5&nbsp;million past and current employees.<ref name="Greenhouse 07">{{cite news|last1=Greenhouse|first1=Steven|date=February 7, 2007|title=Court approves class-action suit against Wal-Mart|newspaper=The New York Times|url=https://www.nytimes.com/2007/02/07/business/07bias.html|url-status=live|access-date=February 28, 2016|archive-url=https://web.archive.org/web/20150605041701/http://www.nytimes.com/2007/02/07/business/07bias.html|archive-date=June 5, 2015|df=mdy-all}}</ref> On June 20, 2011, the ] ruled in Walmart's favor, stating that the plaintiffs did not have enough in common to constitute a class.<ref name="SCOTUS_Walmart">{{cite news|date=June 20, 2011|title=Wal-Mart Stores, Inc., Petitioner v. Betty Dukes et al.|newspaper=]|url=https://www.supremecourt.gov/opinions/10pdf/10-277.pdf|url-status=live|access-date=June 21, 2011|archive-url=https://web.archive.org/web/20110621230523/http://www.supremecourt.gov/opinions/10pdf/10-277.pdf|archive-date=June 21, 2011|df=mdy-all}}</ref> The court ruled unanimously that because of the variability of the plaintiffs' circumstances, the class action could not proceed as presented, and furthermore, in a 5{{ndash}}4 decision that it could not proceed as any kind of class action suit.<ref name="Lennard_Natasha">{{cite news|last=Lennard|first=Natasha|date=June 20, 2011|title=The Supreme Court sides with Wal-Mart|newspaper=]|url=http://www.salon.com/news/feature/2011/06/20/supreme_court_sides_with_wal_mart/|url-status=live|access-date=June 21, 2011|archive-url=https://web.archive.org/web/20110621171105/http://www.salon.com/news/feature/2011/06/20/supreme_court_sides_with_wal_mart|archive-date=June 21, 2011|df=mdy-all}}</ref> Several plaintiffs, including the lead plaintiff, Betty Dukes, expressed their intent to file individual discrimination lawsuits separately.<ref name="Clifford_Stephanie">{{cite news|last=Clifford|first=Stephanie|date=June 20, 2011|title=Despite Setback, Plaintiffs to Pursue Wal-Mart Cases|newspaper=The New York Times|url=https://www.nytimes.com/2011/06/21/business/21walmart.html|url-status=live|access-date=June 21, 2011|archive-url=https://web.archive.org/web/20110624070249/http://www.nytimes.com/2011/06/21/business/21walmart.html|archive-date=June 24, 2011|df=mdy-all}}</ref>
The report by congressman Miller alleged that in ten percent of Wal-Mart's stores, nighttime employees are sometimes locked inside, making them unable to leave. In some cases employees who had sustained injuries requiring medical attention were forced to wait inside the store for hours for a manager to arrive and unlock the door.{{ref|taxes}}


According to a consultant hired by plaintiffs in a sex discrimination lawsuit, in 2001, Walmart's EEOC filings showed that female employees made up 65 percent of Walmart's hourly paid workforce, but only 33{{nbsp}}percent of its management.<ref name="Conlin 01">{{cite news|last1=Conlin|first1=Michelle|date=July 16, 2001|title=Is Wal-Mart hostile to women?|magazine=]|url=https://www.bloomberg.com/bw/stories/2001-07-15/is-wal-mart-hostile-to-women|url-status=live|access-date=February 28, 2016|archive-url=https://web.archive.org/web/20160306080220/http://www.bloomberg.com/bw/stories/2001-07-15/is-wal-mart-hostile-to-women|archive-date=March 6, 2016|df=mdy-all}}</ref><ref name="zellner">{{cite news|last1=Zellner|first1=Wendy|date=March 3, 2003|title=No way to treat a lady?|magazine=]|url=https://www.bloomberg.com/bw/stories/2003-02-20/no-way-to-treat-a-lady|url-status=live|access-date=February 28, 2016|archive-url=https://web.archive.org/web/20160306075839/http://www.bloomberg.com/bw/stories/2003-02-20/no-way-to-treat-a-lady|archive-date=March 6, 2016|df=mdy-all}}</ref> Just 35&nbsp;percent of its store managers were women, compared to 57 percent at similar retailers.<ref name="zellner" /> Walmart says comparisons with other retailers are unfair, because it classifies employees differently; if department managers were included in the totals, women would make up 60&nbsp;percent of the managerial ranks.<ref name="zellner" /> Others have criticized the lawsuit as without basis in the law and as an abuse of the class action mechanism.<ref>{{cite news|last=Malanga|first=Steven|title=The Tort Plague Hits Wal-Mart|work=]|url=http://www.city-journal.org/html/eon_06_24_04sm.html|url-status=live|access-date=February 23, 2009|archive-url=https://web.archive.org/web/20090421075052/http://www.city-journal.org/html/eon_06_24_04sm.html|archive-date=April 21, 2009|df=mdy-all}}</ref><ref>{{cite web|last=Moller|first=Mark|date=Summer 2007|title=The Anti- Constitutional Culture of Class Action Law|url=http://www.cato.org/pubs/regulation/regv30n2/v30n2-6.pdf|url-status=dead|archive-url=https://web.archive.org/web/20090312233035/http://www.cato.org/pubs/regulation/regv30n2/v30n2-6.pdf|archive-date=March 12, 2009|access-date=March 12, 2009|work=]|pages=50–58|df=mdy-all}}</ref><ref>{{cite news|last=Dreiband|first=Eric S.|date=January 7, 2006|title=Willie Sutton Was a Piker|work=The Wall Street Journal|url=http://online.wsj.com/article/SB113659795209840464.html?mod=opinion&ojcontent=otep|url-status=live|access-date=March 12, 2009|archive-url=https://web.archive.org/web/20090623111355/http://online.wsj.com/article/SB113659795209840464.html?mod=opinion&ojcontent=otep|archive-date=June 23, 2009|df=mdy-all}}</ref> In 2007, Walmart was named by the National Association for Female Executives as one of the top 35 companies for Executive Women.<ref>{{cite press release|title=Wal-Mart Stores, Inc. Recognized As Top Company For Executive Women by the National Association For Female Executives|date=April 3, 2007|publisher=Wal-Mart Stores, Inc.}}</ref>
===== Labor Laws =====
Under an arrangement, disclosed by the New York Times, Wal-Mart will be allowed 15 days to investigate and rectify employee complaints before the Department of Labor conducts any investigation. Upon receiving a complaint about a potential violation of wage and hour laws, DOL’s field offices around the country are now instructed to notify the DOL office in Little Rock, Arkansas, which will then notify Wal-Mart’s headquarters in Bentonville, Arkansas of the complaint. The Department will not launch its own investigation during that time and it remains unclear under what circumstance it would launch an investigation after the 15 day period ends, Representative George Miller (D-California) requested an investigation by the DOL’s Inspector General to determine whether the arrangement represents a sweetheart deal between the Bush Administration and Wal-Mart.


Walmart's rating on the ]'s ], a measure of how companies treat ] employees and customers, has increased greatly during the past decade.<ref>{{cite web|date=August 31, 2016|title=Why Walmart Became LGBT-Friendly|url=http://www.advocate.com/politics/2016/8/31/why-walmart-became-lgbt-friendly|url-status=live|archive-url=https://web.archive.org/web/20160903001537/http://www.advocate.com/politics/2016/8/31/why-walmart-became-lgbt-friendly|archive-date=September 3, 2016|df=mdy-all}}</ref> The company was praised for expanding its anti-discrimination policy protecting gay and lesbian employees,<ref>{{cite news|author=Kershaw, Sarah|date=July 2, 2003|title=Wal-Mart Sets a New Policy That Protects Gay Workers|work=The New York Times|url=https://www.nytimes.com/2003/07/02/us/wal-mart-sets-a-new-policy-that-protects-gay-workers.html|url-status=live|access-date=October 1, 2006|archive-url=https://web.archive.org/web/20120617024456/http://www.nytimes.com/2003/07/02/us/wal-mart-sets-a-new-policy-that-protects-gay-workers.html|archive-date=June 17, 2012|df=mdy-all}}</ref> as well as for a new definition of "family" that included same-sex partners.<ref>{{cite web|date=January 27, 2005|title=HRC Applauds Wal-Mart's Inclusive Family Policy (press release)|url=http://www.hrc.org/Template.cfm?Section=Press_Room&CONTENTID=24994&TEMPLATE=/ContentManagement/ContentDisplay.cfm|url-status=dead|archive-url=https://web.archive.org/web/20070930015532/http://www.hrc.org/Template.cfm?Section=Press_Room&CONTENTID=24994&TEMPLATE=%2FContentManagement%2FContentDisplay.cfm|archive-date=September 30, 2007|access-date=October 1, 2006|publisher=]}}</ref><ref>{{cite web|year=2006|title=Corporate Equality Index|url=http://www.hrc.org/Template.cfm?Section=Get_Informed2&Template=/ContentManagement/ContentDisplay.cfm&ContentID=33909|url-status=dead|archive-url=https://web.archive.org/web/20061006104644/http://www.hrc.org/Template.cfm?Section=Get_Informed2&Template=%2FContentManagement%2FContentDisplay.cfm&ContentID=33909|archive-date=October 6, 2006|access-date=November 2, 2006|publisher=Human Rights Campaign}}</ref><ref name="EqualityIndex16">{{cite web|title=Corporate Equality Index 2016: Rating American Workplaces on Lesbian, Gay, Bisexual and Transgender Equality|url=http://hrc-assets.s3-website-us-east-1.amazonaws.com//files/assets/resources/CEI-2016-FullReport.pdf|url-status=live|archive-url=https://web.archive.org/web/20151227150010/http://hrc-assets.s3-website-us-east-1.amazonaws.com//files/assets/resources/CEI-2016-FullReport.pdf|archive-date=December 27, 2015|access-date=December 25, 2015|publisher=]|page=69|type=]|df=mdy-all}}</ref> However, they have been criticized by the HRC in other areas, such as not renewing its membership in the National Gay and Lesbian Chamber of Commerce.<ref name="washblade">{{cite web|title=Whoopi Defends Sudan Over Muhammad Teddy|url=http://arkansasgopwing.blogspot.com/2007_11_25_archive.html|url-status=live|archive-url=https://web.archive.org/web/20130117025423/http://arkansasgopwing.blogspot.com/2007_11_25_archive.html|archive-date=January 17, 2013|access-date=December 20, 2012|df=mdy-all}}</ref>
Critics respond that Wal-Mart’s labor law violations range from illegally firing workers who attempt to organize a union to unlawful surveillance, threats, and intimidation of employees who dare to speak out.


In January 2006, Walmart announced that "diversity efforts include new groups of minority, female and gay employees that meet at Walmart headquarters in Bentonville to advise the company on marketing and internal promotion. There are seven Business Resource Groups: women, African-Americans, Hispanics, Asians, Native Americans, Gays and Lesbians, and a disabled group."<ref>{{cite web|author=Carlisle, John|title=Wal-Mart Embraces Controversial Causes|url=http://nlpc.org/sites/default/files/Walmart_SR.pdf|url-status=dead|archive-url=https://web.archive.org/web/20130117025431/http://nlpc.org/sites/default/files/Walmart_SR.pdf|archive-date=January 17, 2013|access-date=December 7, 2012|publisher=]|page=23|df=mdy-all}}</ref>
===== Further Claims =====
Further claimed is that:
* Wal-Mart reviews the books of its suppliers on a regular basis to help their suppliers cut down unnecessary costs, which routinely include laying off all union employees and contracting more work outside of the USA to countries such as China.{{citationneeded}}
* In China, children are paid an average wage of .38 cents per day.{{citationneeded}}
* According to striking workers at a Chinese factory that supplies Wal-Mart, "half of their wages were deducted to pay for their housing expenses while living in housing facilities." .


===== Illegal use of undocumented workers ===== == Poorly run and understaffed stores ==
In 2015, the Walmart CEO acknowledged a need for Walmart to refocus on cleanliness and tidiness, restocking shelves quickly, integration with digital, sideline businesses such as gas stations and care clinics, better selection such as in fresh produce, and correcting the situation in which Walmart prices were not always as low as those of competitors.<ref>{{cite web
| url = http://www.businessinsider.com/wal-marts-ceo-reveals-8-main-problems-2015-4
| title = Wal-Mart CEO reveals the company's 8 biggest problems
| website = Business Insider
| date = 2 Apr 2015
| access-date = 25 May 2017}}</ref>


In a January 2012 article in the ''Harvard Business Review'', Professor ] stated, "Moreover, the financial benefits of cutting employees are direct, immediate, and easy to measure, whereas the less-desirable effects are indirect, long term, and difficult to measure." A lot of retailers, including Walmart, evaluate managers by a ratio of sales to payroll expense. Managers do not have direct control over sales, almost never making decisions on merchandise mix, layout, or pricing. However, they very much have direct control over payroll and when sales numbers drop, such managers are quick to reduce payroll. That is, labor ends up being treated as a cost driver rather than a sales driver. At times, these pressures have even been such that Walmart managers placed pressure on employees to "work off the clock", a form of ]. As counter examples of companies which are both price leaders and invest in their employees, Prof. Ton points to QuikTrip convenience stores, Mercadona and Trader Joe's supermarkets, and Costco wholesale clubs.<ref name="Harvard Business Review, Zeynep Ton, 2012">, ''Harvard Business Review'', Zeynep Ton, January–February 2012. "Of course the relationship between staffing levels and profitability is not linear: After a certain point, increasing the former will reduce the latter. But instead of responding to short-term pressures by automatically cutting labor, stores should strive to find the staffing level that maximizes profits on a sustained basis. In many cases, that will mean adding workers."</ref>
Since ], investigators have found 250 ] working at Wal-Mart stores. These individuals were employed by custodial services ] used by Wal-Mart. Many of the janitors worked seven days a week without overtime pay or injury compensation. To settle federal criminal charges relating to these incidents, Wal-Mart paid $11 million in March ] without admitting wrongdoing or liability. There were no charges brought against Wal-Mart or any of its associates. Several of the custodial services firms that employed the illegal immigrants pled guilty to criminal charges.


In February 2013, Walmart received an American Customer Satisfaction Index rating of 71 as compared to 81 for Target, placing Walmart last for the year among retail and department stores.<ref> {{Webarchive|url=https://web.archive.org/web/20130911090705/http://money.msn.com/now/post.aspx?post=32a76b45-56ae-48d4-999e-05d807af1ca8 |date=September 11, 2013 }}, MSN Money, Jonathan Berr, April 2, 2013.</ref> According to ''Bloomberg News'', this marks the sixth year in a row Walmart has either finished last or tied for last.<ref name="Bloomberg-News-March-2013">, Bloomberg News, Renee Dudley, March 26, 2013.</ref>
On October 23, 2003, federal agents raided 61 Wal-Mart stores in 21 states, in a crackdown known as "Operation Rollback". When they left, the agents had arrested 250 nightshift janitors who were undocumented workers. Following the arrests, a grand jury convened to consider charging Wal-Mart executives with labor racketeering crimes for knowingly allowing undocumented workers to work at their stores. The workers themselves were employed by agencies Wal-Mart contracted with for cheap cleaning services. While Wal-Mart executives have tried to lay the blame squarely with the contractors, federal investigators point to wiretapped conversations showing that executives knew the workers were undocumented.


According to a March 2013 ''Bloomberg News'' article, during the last five years Walmart added 455 United States stores for a 13% increase. During this same period, its overall United States employees including Sam's Clubs employees went down ever so slightly at 1.4% which translates to a reduction of 20,000 employees. In Wisconsin, an employee who oversees grocery deliveries and who is a member of OUR Walmart reports that the store is a long way from the previous mantra of "in the door and to the floor". Instead, merchandise ready for the sales floor remains on pallets and in steel bins in the back of the store with "no passable aisles". Professor Zeynep Ton states that companies can get in a downward spiral where too few labor hours lead to operational problems and lower sales and these reduced sales then become a rationale to reduce labor hours even further. "It requires a wake-up call at a higher level", she said. A customer from Delaware states that the cosmetics section "looked like someone raided it" and "You hate to see a company self-destruct, but there are other places to go." A customer in California states, "You wait 20, 25 minutes for someone to help you, then the person was not trained on mixing paint. It was like, you have to help them help you."<ref name="Bloomberg-News-March-2013" /><ref>See also . This has photos and profanity.</ref>
Additionally, some of the janitors have filed a class-action lawsuit against Wal-Mart alleging both racketeering and wage-and-hour violations. According to the janitors, Wal-Mart and its contractors failed to pay them overtime totaling, along with other damages, $200,000. One of the plaintiffs told the New York Times that he worked seven days per week for eight
months, earning $325 for 60-hour weeks ($5.41 per hour), and that he never received overtime pay. A legal question now being raised is whether these undocumented workers even have the right to sue their employers.


An April 3, 2013 ''The New York Times'' article cites ''Supermarket News'' that Walmart's grocery prices are usually about 15 percent cheaper than competitors. At the start of 2007, the company had an average of 338 employees for each Walmart and Sam's Club store in the United States, and by April 2013, this had reduced to an average of 281 employees per store. Terrie Ellerbee, associate editor of grocery publication ''The Shelby Report'', traced the problem to 2010 when Walmart reduced the number of different merchandise items carried in an attempt to make stores less cluttered. Customers did not like this change, and Walmart added the merchandise back, but did not add employees back.<ref>, ''The New York Times'', Stephanie Clifford, April 3, 2013.</ref>
The October 2030 raid was not the first time Wal-Mart was caught using undocumented workers. In 1998 and 2001, federal agents arrested 102 undocumented workers at Wal-Mart stores around the country.{{citationneeded}}


An April 5, 2013, article in the '']'' includes photographs of Walmart shelves which are only partially stocked, primarily in health and beauty products. One employee is quoted as saying, "As soon as we get a full crew we start to lose people through them quitting or being fired. Management seems to wait until we need 6 or 7 people, then we get a rash of new hires." And another employee is quoted as saying, "they make the rest of us work faster and harder, saying the task manager system, which is basically a system telling them how long it should take us to do our job, says we should be done already or we're taking too long."<ref>, '']'', Chris Morran, April 5, 2013. This article also includes photographs of store shelves in further need of stocking (primarily in health and beauty products) from various Walmart stores in U.S. state of Maryland.</ref>
In ], "the civil rights suit filed against Wal-Mart Stores Inc. by illegal immigrants was expanded Monday to accuse America’s biggest retailer of locking its janitors inside stores during their shifts."


An April 9, 2013 article in ''Time Business & Money'' reported that some Walmart stores have cut labor hours so much that they were having trouble physically moving merchandise from the back onto stores shelves. However, even with these problems, Walmart was performing better than Target in the measure of retail turnover, turning over its entire inventory 8 times a year as compared to 6.4 for Target. Walmart states it has 90% to 95% in-stock, but given inventory levels in United States stores, even this means the company could be foregoing $1.29 billion to $2.58 billion in potential sales. The article's author writes that no amount of "computer wizardry" will eliminate the need for human beings to also move merchandise onto shelves. The author further writes that Walmart's whole business model is based on reducing the carrying costs of unsold merchandise, and any speed bump along the line adds back costs. Front-end managers are supposed to open another register any time there are more than three customers in line, but these employees have to come from some other part of the store, and the night crew may or may not be able to catch up.<ref name="Time-Business-and-Money-April-2013">, ''Time Business & Money'', Bill Saporito, April 9, 2013.</ref><ref>{{Cite web |last=Loeb |first=Walter |title=Why Are Walmart Stores Such A Mess? |url=https://www.forbes.com/sites/walterloeb/2013/07/17/why-are-walmart-stores-such-a-mess/ |access-date=2023-05-17 |website=Forbes |language=en}}</ref>
In ], Wal-Mart settled the lawsuit the government brought against them, for $11 million. "We acknowledge that we should have had better safeguards in place to ensure our contractors were hiring only legal workers," said Mona Williams, a Wal-Mart spokeswoman. "That's why we are agreeing to pay the $11 million."


In September 2013, ''Bloomberg Businessweek'' reported that Walmart will be offering 35,000 part-time employees full-time jobs and will be offering another 35,000 temporary employees permanent part-time positions. Walmart will also be looking to hire 55,000 seasonal employees for the upcoming holiday season. This compares to 120,000 jobs Walmart has cut over the last five years.<ref>, ''Bloomberg Businessweek'', Susan Berfield, September 23, 2013.</ref> This number does conflict with the 20,000 jobs cut from the above ''Bloomberg News'' of March 2013.<ref name="Bloomberg-News-March-2013" />
In ], 125 alleged illegal immigrants were arrested while working on construction of a new Wal-Mart distribution center in eastern Pennsylvania. According to Wal-Mart, the workers were employees of Wal-Mart's construction subcontractor.


For Thanksgiving 2013 specials, Walmart included twenty-one items which included a one-hour guarantee, where customers would pay at that time and then go online to arrange delivery to a store of their choice by Christmas.<ref name="Cleveland-Plain-Dealer-Nov-12-2013" /> However, there were problems and delays for some customers when they went online to register their access codes and paid gift certificates.<ref>, ''Gotta Be Mobile'', Josh Smith,12/01/2013.</ref><ref>, ''News For Shoppers'', Chris Andrews, November 29, 2013.</ref>
====Health insurance====


In February 2014, a local NBC affiliate in Troy, Alabama, United States, showed photographs of empty shelves and aired customer complaints, with one customer stating, "And merchandise? When you don't have any salt on the shelf, no matter what brand, that's pretty bad." Regarding the cleanliness and repair of restrooms, another customer stated, "The bathrooms? They have things that are broken in there and instead of fixing the problem, they have a trash bag taped over it, and it smells horrible." The reporter who was taking photographs was approached by three persons who identified themselves as managers and escorted out of the store.<ref>, WSFA (NBC affiliate), Hannah Lane, Posted: Feb 19, Updated: February 20, 2014.</ref> Within 24 hours, perhaps motivated by the fact that the story did appear on TV, Walmart's corporate office sent additional employees from neighboring stores to this store.<ref>, WSFA (NBC affiliate), Hannah Lane, Posted: February 20, 2014, Updated: February 21, 2014. One customer stated, "When corporate heard a major news network air a story, they are going to stand up and take attention."</ref>
=====Georgia Survey=====


== No AEDs in stores (automated external defibrillators) ==
According to a September ] survey by the ] of ], 10,261 of the 166,000 children enrolled in PeachCare for Kids, the state's health-insurance program for uninsured children, had a parent working for Wal-Mart. For every four of its employees in Georgia, one Wal-Mart child was covered by the program. In contrast, the state's second-biggest employer, ], had one child in the program for every 22 employees.
Many Walmart stores have no ], which has led to criticism from those who have needed them whilst in their premises.<ref name=":0" /><ref name="Family wonders why no AEDS in Walmart, Huffington Post, March 23, 2015"> {{Webarchive|url=https://web.archive.org/web/20180928044214/https://www.huffingtonpost.ca/2015/03/23/family-wonders-why-no-aed_n_6928418.html |date=September 28, 2018 }}, Huffington Post, March 23, 2015.</ref><ref name=":1">, '']'' (Missouri), Jason Hunsicker, October 22, 2011.</ref>


In 2011, the Walmart store in ], had an opportunity to participate in a local program which placed 26 AEDs in various schools, churches, and businesses. The local store management was initially open to participation. However, Walmart corporate declined to participate.<ref name=":1" />
In December ], Wal-Mart commissioned a nationwide survey from Segmentation Co., a division of consulting outfit Yankelovich. The survey showed the use of public-assistance health-care programs by children of Wal-Mart workers was at a similar rate to other retailers' employees, and at rates similar to the U.S. population as a whole. However, Wal-Mart has refused to release its survey, nor will it say which other retailers are included in the report.


In 2015 in ], a 62-year-old man had a heart attack in a parking lot of a Walmart store. Two off-duty nurses who knew CPR offered assistance, whilst a third person ran to a different store to get that store's AED machine, and the man survived. The man's family criticized Walmart for not having an AED machine. The director of corporate affairs for Walmart Canada said the store has an employee on shift who is trained in first aid and CPR as is required by Canadian law, and that the company is in the process deciding whether or not to place AEDs in stores.<ref name="Family wonders why no AEDS in Walmart, Huffington Post, March 23, 2015" />
=====Internal Memo=====


In 2018 in ], a woman shopping with her adult daughters had a heart attack at a Walmart store. The 911 operator instructed one daughter to find an AED machine. The employee at the Walmart customer service desk did not know whether or not the store had one. Alberta law does not require AEDs in businesses, and Walmart stores in Alberta do not have them. The woman was not able to be resuscitated and died.<ref name=":0">, ] (Canada), Emily Mertz, May 25, 2018.</ref>
On ], ], '']'' reported that a Wal-Mart internal memo sent to the firm's board of directors advised trimming over $1 billion in health care expenses by 2011 through measures such as attracting a younger, implicitly healthier work force by offering education benefits. The memo also suggested giving sedentary Wal-Mart staffers, such as cashiers, more physically demanding tasks, such as "cart-gathering", and eliminating full-time positions in favor of hiring part-time employees who would be ineligible for the more expensive health insurance &mdash; policy proposals which may violate the ].


== Imports and globalization ==
According to the article, the memo accused Wal-Mart's lower paid employees of abusing emergency room visits, "possibly due to their prior experience with programs such as Medicaid", whereas such visits may actually be due to the reduced ability of uninsured or underinsured people to make timely appointments to see a regular physician.
As a large customer to most of its vendors, Walmart openly uses its bargaining power to bring lower prices to attract its customers. The company negotiates lower prices from vendors. For certain basic products, Walmart "has a clear policy" that prices go down from year to year.<ref name="fastco">Fishman, Charles. "". '']''. December 2003. Retrieved on August 29, 2006. {{Webarchive|url=https://web.archive.org/web/20050916190114/http://www.fastcompany.com/magazine/77/walmart.html |date=September 16, 2005}}</ref> If a vendor does not keep prices competitive with other suppliers, they risk having their brand removed from Walmart's shelves in favor of a lower-priced competitor.<ref name="pbs">"" ]. November 16, 2004. Retrieved on August 29, 2006.{{registration required}}</ref>


While Sam Walton was alive, Walmart had a "Buy American" campaign, but it was exposed shortly after he died that signs saying "Buy American" were on bins of Asian made products. Yet by 2005, about 60% of Walmart's merchandise was imported, compared to 6% in 1984, although others estimated the percentage was 40% from the beginning.<ref name="pbs" /><ref>{{cite web|url=https://www.pbs.org/wgbh/pages/frontline/shows/walmart/secrets/wmchina.html|title=Secrets – Wal-Mart And China – A Joint Venture – Is Wal-Mart Good For America? - FRONTLINE – PBS|work=pbs.org|access-date=May 6, 2016}}</ref> In 2004, Walmart spent $18 billion on Chinese products alone, and if it were an individual economy, the company would rank as China's eighth largest trading partner, ahead of Russia, Australia, and Canada.<ref>Jingjing, Jiang. "". '']''. November 29, 2004. Retrieved on August 29, 2006.</ref> One group estimates that the growing United States trade deficit with China, heavily influenced by Walmart imports, is estimated to have moved over 1.5&nbsp;million jobs that might otherwise be in the United States to China between 1989 and 2003.<ref>Scott, Robert E. "". {{webarchive|url=https://web.archive.org/web/20060902003142/http://www.epinet.org/workingpapers/epi_wp270.pdf |date=September 2, 2006}} ]. January 2005. Retrieved on August 29, 2006.</ref> According to the ] (AFL–CIO), "Walmart is the single largest importer of foreign-produced goods in the United States", their biggest trading partner is China, and their trade with China alone constitutes approximately 10% of the total United States trade deficit with China {{As of|2004|lc=on}}.<ref>Serna, Liberty; Moser, Paul. "". {{webarchive|url=https://web.archive.org/web/20120207004908/http://www.aflcio.org/corporatewatch/walmart/walmart_5.cfm |date=February 7, 2012}} ]. 2006. Retrieved on August 29, 2006.</ref>
The memo reportedly also expressed concern that an employee with seniority earns more money, but is not more productive than a new employee.


=== Overseas labor concerns ===
Critics point to the story as evidence that Wal-Mart purports to be generous with its employee benefits, while in reality the company is working to cut such benefits by reducing the number of full-time and long-term employees and discouraging supposedly unhealthy people from working at Wal-Mart.
Walmart has been criticized for not providing adequate supervision of its foreign suppliers. It has also been criticized for using ]s and prison labor. In 1995, Chinese dissident ] charged that Walmart was contracting ] in ]. Walmart said it did not use prison labor.<ref name="palast">Palast, Gregory. "". '']''. June 20, 1999. Retrieved on August 29, 2006.</ref> There have also been reports of teenagers in ] working in sweatshops 80 hours per week at $0.14 per hour, for Walmart supplier ]. The documentary film ''Walmart: The High Cost of Low Price'' shows images of Walmart goods-producing factories in poor condition, and factory workers subject to abuse and conditions that the documentary producers considered inhumane.


Walmart currently uses monitoring which critics say is inadequate and "leaves outsiders unable to verify" conditions. Since Walmart will not release its audits or factory names, outside organizations are expected to simply accept Walmart's claims as fact.<ref>Bernstein, Aaron. "". '']''. May 23, 2005. Retrieved on August 29, 2006.</ref> Critics suggest an agency such as ] or the ] should do the monitoring. In 2004, Walmart began working with Business for Social Responsibility, a San Francisco, California-based nonprofit organization, to reach out to groups active in monitoring overseas plants.<ref>Berner, Robert. "". '']''. September 22, 2005. Retrieved on August 29, 2006.</ref>
=====State Legislature Actions=====


In June 2006, Walmart was excluded from the investment portfolio of ], which held stock values of about $430 million in the company, due to a ] into alleged labor rights violations in Walmart operations in the United States, Canada, Latin America, Africa, and Asia.<ref>{{cite web |url=http://www.regjeringen.no/en/dep/fin/Press-Center/Press-releases/2006/Two-companies---Walmart-and-Freeport---.html?id=104396&epslanguage=EN-GB| title=Two companies – Walmart and Freeport – are being excluded from the Norwegian Government Pension Fund – Global's investment universe |author=Norwegian Ministry of Finance |date=June 6, 2006 |author-link=Norwegian Ministry of Finance}}</ref> Although Walmart did not respond to questions from the fund's auditors, it later said the decision " appear to be based on complete information".<ref>{{cite news |url=https://money.cnn.com/2006/07/24/magazines/fortune/NorwaytoWMT.fortune/index.htm| title=Norway to Walmart: We don't want your shares |author=Vivienne Walt |date=July 24, 2006 | publisher=CNN}}</ref>
On January 12 the ] legislature enacted a law that requires the retail giant to spend at least 8% of their payroll on health benefits - or put the money directly into the state's health program for the poor.


On November 24, 2012, a fire in a Bangladesh clothing factory resulted in the death of 112 workers. Survivors said that fire extinguishers did not work, an exit door was locked, and that when the fire alarm went off, bosses told workers to return to their sewing machines. Victims were trapped or jumped to their deaths from the eight-story building, which had no fire escapes or exits. Initially Walmart said it could not confirm that it had ever sourced apparel from the factory. However photos taken by Bangladeshi labor activists showed Walmart-branded clothing present in the factory after the fire. Walmart later said that a supplier had subcontracted work to the factory "in direct violation of our policies." However, on December 4, documents revealed that at least five supplier companies had been using the Bangladesh factory to provide apparel for Walmart and its subsidiary ] during the past year. It was also disclosed in a November 24 article in ''The New York Times'' that officials who had attended a 2011 Bangladesh meeting to discuss factory safety in the garment industry said that the Walmart official there had played the lead role in blocking an effort to have global retailers pay more for apparel to help Bangladesh factories improve their electrical and fire safety.<ref>{{cite magazine|url=http://www.thenation.com/blog/171628/documents-undermine-walmart-account-deadly-bangladesh-fire|title=Documents Undermine Walmart Account on Deadly Bangladesh Fire|author=Josh Eidelson|date=December 6, 2012|magazine=The Nation|access-date=May 6, 2016}}</ref><ref>{{cite news|url=https://www.nytimes.com/2012/12/06/world/asia/3-walmart-suppliers-made-goods-in-bangladeshi-factory-where-112-died-in-fire.html?ref=stevengreenhouse&_r=0 |work=The New York Times |first=Steven |last=Greenhouse |title=3 Walmart Suppliers Made Goods in Bangladesh Factory |date=December 5, 2012}}</ref><ref>{{cite web|url=https://abcnews.go.com/Business/wireStory/factory-fire-deadliest-bangladesh-17808586#.UME7cIGwBPZ|title=Business News, Personal Finance and Money News |publisher=ABC News|access-date=May 6, 2016}}</ref><ref>{{cite news |url=http://www.cbc.ca/news/world/wal-mart-to-cut-ties-with-bangladesh-factories-using-child-labour-1.539025 |publisher=CBC News |title=Wal-Mart to cut ties with Bangladesh factories using child labour|date=November 30, 2005}}</ref>
On January 19, "Fair Share Health Care" legislation in Wisconsin was defeated. Wal-Mart spokesperson Nate Hurst stated: "That this bill failed even to make it out of committee in the Wisconsin Assembly is a big setback to the Washington, D.C. union leaders driving these state-by-state attacks against large employers. We're hopeful that more state legislators across America -- like those in Wisconsin -- will come to realize that these bills are harmful to working families. Not only will they do nothing to control the cost of health care or improve access to health coverage, they will cost jobs and hurt economic growth. The American people want their legislators to resist special interest pressure and instead work with colleagues and businesses of all sizes to solve the health care challenges facing America."


=== Allegations of bribery and coverup in Mexico ===
====Opposition to unions====
In 2012, ''The New York Times'' reported that Walmart had been made aware eight years earlier that executives of ], its subsidiary in that country, had paid millions of dollars in bribes to local officials to expedite permits for construction and operation of its many stores in that country. The company had opened many stores in Mexico in the late 1990s and early 2000s, attempting to widely establish itself before competitors could. Sergio Cicero, a lawyer who had been responsible for obtaining those permits and was bitter about being passed over for the position of general counsel with Walmart México provided the company's corporate general counsel's office with evidence showing that the company had made large payments to '']es'', workers who deal with bureaucracies on behalf of citizens and businesses, with coded indications that the money was being passed on to officials to expedite permits.<ref name="MYT Mexican scandal article">{{cite news|last=Barstow|first=David|title=Vast Mexico Bribery Case Hushed Up by Wal-Mart After Top-Level Struggle |url=https://www.nytimes.com/2012/04/22/business/at-wal-mart-in-mexico-a-bribe-inquiry-silenced.html?_r=1|newspaper=The New York Times|date=April 22, 2012|access-date=April 24, 2012}}</ref><ref name="MYT Mexican scandal article2">{{cite news|last=Barstow|first=David|title=The Bribery Aisle: How Wal-Mart Used Payoffs To Get Its Way in Mexico |url=https://www.nytimes.com/2012/12/18/business/walmart-bribes-teotihuacan.html?pagewanted=all|newspaper=The New York Times|date=December 17, 2012|access-date=December 17, 2012}}</ref>
Wal-Mart is resistant to the organization of ] efforts to organize workers in the corporation's stores. The company argues that unionization is unnecessary because the management and workers maintain a positive working relationship without need for outside representation or involvement.


Company officials hired a veteran FBI agent to conduct a preliminary inquiry, instead of hiring an outside law firm as it usually did for major inquiries, such as a similar one in 2003 which found that Walmart México had been helping high-volume customers evade that country's ]es. The special investigative team found evidence corroborating almost all of Cicero's allegations, and evidence suggesting that the bribery had been even more extensive, including $16 million in "donations" to local politicians and their organizations. They recommended opening a full investigation, and possibly notifying the ], as it appeared that both Mexican law and the United States ] (FCPA) had been violated.<ref name="MYT Mexican scandal article" />
=====Corporate Strategy=====
The consulting firm ''AT Kearny'' has stated that above all, low labor costs are a big source of cost advantage for Wal-Mart. Wal-Mart's employees might begin at as little as $8 an hour which is 20-30% less than unionized workers at rival discount stores.


Executives at Walmart México chafed at the investigation, reportedly complaining that that was how business was done in the country. They told their counterparts at corporate headquarters that the investigators were being too aggressive, and some of the company's top executives apparently agreed. Feeling Walmart had had enough bad publicity in recent years, they allowed the investigation to be concluded by a short report from José Luis Rodríguezmacedo, the head of Walmart México, who had himself been suspected of involvement. It largely blamed Cicero, claiming he had fabricated the allegations to conceal his own ] from the company with the help of the ''gestores'', one of whom was his wife's law partner. Some Walmart executives found the report incomplete and contradictory, but the investigation was closed. None of the Mexican executives investigated were ever disciplined, and some were even promoted afterwards.<ref name="MYT Mexican scandal article" />
Wal-Mart's CEO, H. Lee Scott Jr. Scott is on record as saying that Wal-Mart sees no upside to the higher labor costs and "a bunch of work rules". In both cases, Wal-Mart has claimed that the increased costs associated with a unionized workforce would lead to unprofitability at current retail price levels. Rather than raise retail prices, the company elected to eliminate those jobs.


In December 2011, several months before the story broke, Walmart announced it had begun an internal review of its FCPA compliance procedures. It was unclear how the Justice Department might respond. While the FCPA's five-year ] appeared to bar prosecution under that statute, falsified financial statements in the years since could be seen as ] under the ], and acts taken to conceal the bribery investigation subsequent to 2007 could constitute conspiracy.<ref name="Times blog on legal ramifications">{{cite news|last=Henning|first=Peter|title=Weighing the Legal Ramifications of the Wal-Mart Bribery Case|url=https://dealbook.nytimes.com/2012/04/23/weighing-the-legal-ramifications-of-the-wal-mart-bribery-case|newspaper=The New York Times|date=April 23, 2012|access-date=April 24, 2012}}</ref>
There have been several other votes to unionize at North American stores. In most cases, unionization proposals are defeated by employees. Critics argue that this is due to employees' fear of corporate retaliation. Wal-Mart states that employees are aware of the company's cost structure and corporate strategy, so the employees assume that the store will not raise prices in order to accommodate union-related costs.


== Product selection ==
=====Meat Cutters=====
Walmart's product selection has been criticized by some groups in the past, primarily as viewed as a promotion of a particular ideology or as a response to its original rural, religious and conservative target market. In 2003, Walmart removed certain ] from its shelves, such as '']'', '']'', and '']'', citing customer complaints regarding their sexual content.<ref>Staff Writer. "". ]. May 6, 2003. Retrieved on September 29, 2006.</ref> Later that year, it decided to partly obscure the covers of '']'', '']'', and '']'' on store shelves due to "customer concerns", and refused to stock an issue of '']''{{'}}s swimsuit special because it objected to one photograph.<ref>Younge, Gary. "". '']''. August 18, 2003. Retrieved on September 29, 2006.</ref>
In 2000, meat cutters in Jacksonville, Texas voted to unionize. Wal-Mart eliminated in-house meat-cutting jobs in favor of prepackaged meats on the claims that it cut cost and was a preventive measure to lawsuits. Wal-Mart also claims this nationwide closing of in-store meat packaging had been planned for many years and was not related to the unionization. In June 2003, a National Labor Relations Board judge ordered Wal-Mart to restore the meat department to its prior structure, complete with meat-cutting, and to recognize and bargain with the union over the effects of any change to case-ready meat sales.{{ref|meat}}


Since 1991, Walmart has not carried music albums marked with the ]'s (RIAA's) ] Label (although it allows R-rated movies and video games rated "Mature"), although it carries edited versions of such albums, with obscenities removed or overdubbed with less offensive lyrics.<ref>Schneid, Scott. "". {{webarchive|url=https://web.archive.org/web/20060830025717/http://www.familymediaguide.com/features/articles/Ratings_Soup__Music_II-195.html |date=August 30, 2006 }} . {{Webarchive|url=https://web.archive.org/web/20171126231050/http://www.familymediaguide.com/ |date=November 26, 2017 }} July 26, 2005. Retrieved on September 29, 2006.</ref> In one example in 2005, Walmart rejected the original cover of country singer ]'s ] album, '']'', which featured ] leaves, in a pro-marijuana statement. To satisfy Walmart, the record label, ], issued the album with an alternative cover, without recalling the original cover.<ref>Hall, Sarah. "". '']'' July 12, 2005. Retrieved on September 29, 2006. {{webarchive |url=https://web.archive.org/web/20061007140359/http://www.eonline.com/News/Items/0,1,16920,00.html?tnews |date=October 7, 2006 }}</ref> In 2009 ] refused to make an edited version of their album '']'' for Walmart, with frontman ] claiming "You feel like you're in 1953 or something", thus the album is not carried by Walmart.<ref>Montgomery, James. "</ref> However albums carrying the label can be found in Canadian Walmart stores, for example.{{clarify|reason=which of the examples were banned for Parental Advisory label and which for other reasons?|date=September 2016}}
=====Canada=====
The documentary "Wal-Mart the High Cost of Low Prices" shows one successful unionization of Wal-Mart in Canada in 2004.(Jonquière in the province of Québec) but Wal-Mart closed the store within the year claiming the store had become unprofitable. According to Québec law, Wal-Mart must pay all workers the same wage until they are offered similar employment. Wal-Mart stated that it has no intention of re-opening the store, but the labor union and workers argued the store closing was a retaliation against unionization on the grounds that Wal-Mart has not sold the property.


In 1999, Walmart announced that it would not stock ] pills in its pharmacies, not citing any particular reasons except for a "business decision" that was made earlier.<ref name="morningafter">Staff Writer. "". ]. May 14, 1999. Retrieved on September 29, 2006.</ref> The move was criticized by family planning advocates, saying that women in small towns where Walmart pharmacies had little competition would have greater difficulties in obtaining the drug.<ref name="morningafter" /> The decision was challenged in 2006, as three ] women filed suit against the company after they were unable to purchase emergency contraception at their local Walmart stores,<ref name="morningafter2">Staff Writer. "". ]. March 3, 2006. Retrieved on November 23, 2007.</ref> resulting in a ruling that required Walmart to stock the drug in all of its pharmacies in Massachusetts.<ref name="morningafter2" /> Expecting that other states would soon do the same, Walmart reversed its policy and announced that it would begin to stock the drug nationwide,<ref name="morningafter2" /> while at the same time maintaining its ] policy, allowing any Walmart pharmacy employee who does not feel comfortable dispensing a prescription to refer customers to another pharmacy.<ref name="morningafter2" />
In September 2005, the Québec Labour Board ruled that the closing of a Wal-Mart store amounted to a reprisal against unionized workers and has ordered the company to compensate former employees. Michael J. Fraser, the union's national director said; "Wal-Mart is trying to send a message to the rest of their employees that if they join a union the same thing could happen to them," The union will be filing unfair labor practice charges against Wal-Mart in Quebec.


Walmart has also been criticized for selling some controversial products. For example, in 2004 Walmart carried the ] hoax<ref name="Zion_hoax">{{cite web|url=http://www.jewishvirtuallibrary.org/jsource/anti-semitism/hoax.html |title=A Hoax of Hate |publisher=Jewishvirtuallibrary.org |access-date=May 5, 2012}}</ref> '']'' in its online catalogue. The Jewish civil rights organization ] wrote to the President of Walmart in September 2008 noting the text, "has been the major weapon in the arsenals of anti-Semites around the world", and called on Walmart to, "unequivocally state the nature of the book and to disassociate itself from any endorsement of it."<ref>Anti-Defamation League {{dead link|date=December 2017 |bot=InternetArchiveBot |fix-attempted=yes }} September 21, 2008, Retrieved on February 21, 2009 {{cbignore|bot=medic}} {{dead link|date=May 2016}}</ref> Walmart stopped selling the book shortly thereafter.<ref name="Ballon 04">{{cite news |title=Wal-Mart stops selling hate |last1=Ballon |first1=Marc |url=http://www.jewishjournal.com/up_front/article/walmart_stops_selling_hate_20040924 |newspaper=] |date=September 23, 2004 |access-date=June 23, 2016}}</ref>
The ''United Food and Commercial Workers Union'' has drives in at least 25 Canadian stores. Workers at the Jonquiere store received union certification in August 2004 and ] has the only remaining unionized Wal-Mart in North America. The Quebec Labour Relations Board found the company guilty of harassing and intimidating workers trying to join the United Food and Commercial Workers Union at another store in Ste-Foy, Quebec.


In October 2004, Walmart canceled its order for '']'s'' '']'' after discovering a page that depicts each ] judge nude. A week later, it returned copies of comedian ]'s '']'', with a cover recreating ] with Jesus' seat empty and Carlin seated next to it. The company said that the copies were shipped to it by mistake and a Walmart spokeswoman said she did not "believe this particular product would appeal" to its customer base.<ref>Staff Writer. "". ]. October 28, 2004. Retrieved on September 29, 2006.</ref>
=====Germany=====
In Germany, all companies of considerable size are required by law to consider the views of workers through each company's or store's so-called "workers' council", but Wal-Mart has, so far, failed to comply and have been seriously criticized by the German media.


In January 2006, Walmart was criticized for the recommendation system on its website which suggested that some ] DVDs, such as '']'' and documentaries on Baptist minister and ] leader ] were similar to the '']'' television series DVD box set. It quickly corrected the page, saying that it was a software glitch, but ultimately blamed the matter on human error.<ref>Mui, Ylan Q. "". ''The Washington Post''. January 7, 2006. Retrieved on September 29, 2006.</ref>
=====Anti-Union Tools=====
In 1970, Sam Walton resisted a unionization push by the Retail Clerks Union in two small Missouri towns by hiring a professional John Tate, to lecture workers on the negative aspects of unions. On Tate's advice, he also took steps to instruct his workers on how the company had their best interests in mind, encouraging them to air concerns with managers and implementing a profit-sharing program. Shortly after this, Wal-Mart hired a consulting firm, Alpha Associates, to develop a union avoidance program.


A December 2007 report published by the ], a non-governmental agency, revealed that some furniture sold at Walmart was made from wood which had been illegally logged in protected Russian habitats for ] and other wildlife.<ref name="EIA_Global">{{cite news|title=Attention Wal-Mart Shoppers. How Wal-Mart's Sourcing Practices Encourage Illegal Logging and Threaten Endangered Species. |url=http://www.eia-global.org/PDF/report-Walmart-forests-dec07.pdf |access-date=August 8, 2012 |newspaper=Environmental Information Agency |year=2007 |url-status=dead |archive-url=https://web.archive.org/web/20120723233631/http://www.eia-global.org/PDF/report-Walmart-forests-dec07.pdf |archive-date=July 23, 2012 }}</ref> This led the company to investigate its suppliers and promise to eliminate products made from illegal wood by 2013. They also joined the Global Forest & Trade Network, an organization dedicated to eliminating ].<ref name="Holahan_Catherine">{{cite news|last=Holahan|first=Catherine|title=What Not to Buy at Walmart.|url=https://www.cbsnews.com/news/what-not-to-buy-at-walmart-10-12-2009/|access-date=August 8, 2012|newspaper=]|date=December 11, 2009}}</ref>
The ] (UFCW) asserts that Wal-Mart maintains a phone hotline for managers to call if they suspect union activity.{{ref|hotline}}


In 2015, Walmart stopped selling military-style semi-automatic rifles like the AR-15. In 2018 it stopped selling firearms and ammunition to 18-20 year olds, which led to a lawsuit.<ref>{{Cite web|url=https://www.npr.org/sections/thetwo-way/2018/02/28/589436112/dicks-sporting-goods-ends-sale-of-assault-style-rifles-citing-florida-shooting|title=Walmart Joins Dick's Sporting Goods In Tighter Limits On Gun Sales|website=NPR.org|access-date=2019-06-05}}</ref>
Wal-Mart has an anonymous survey given to each one of its employees, called "Grassroots". The UFCW claims that the purpose of this survey is to let Wal-Mart calculate a Union Probability Index number for each facility, that tells them how likely a union is to form there. UFCW representatives also claim that Wal-Mart listens in on store telephone calls and e-mails, looking for signs of unionization. Wal-Mart also uses this survey to understand associate concerns including pay, relationship with managers, and views on managerial policy and leadership.


In 2017, Walmart was sued for selling fake ]. The beer is labeled and marketed as being produced by the non-existent "Trouble Brewery" but is actually made by WX Brands, a large corporate brewery that also makes ].<ref>{{cite news|url=https://www.usatoday.com/story/news/2017/02/15/walmart-sued-allegedly-selling-craft-beer-isnt/97938110/|title=Walmart sued for allegedly selling craft beer that isn't craft beer|author=Michael Harthorne|date=February 15, 2017|newspaper=USA Today}}</ref>
It was the opinion of the National Labor Relations Board that Wal-Mart had an illegal section of its anti-handbilling/anti-solicitation policy which according to the NLRB stated that Wal-Mart “strives to provide a solicitation-free atmosphere for our customers” and later added "Our Associates are to be focused on being productive and providing excellent service."; which in the opinion of the NLRB was determined to be too broad and intended to keep associates from receiving solicited material while in store and off the clock. In 2003, Wal-Mart amended this policy in an informal settlement with the National Labor Relations Board so that it now disallows any form of solicitation to take place within the store.


At the end of 2017, Walmart removed T-shirts which implied a promotion of violence, with the words "Rope. Tree. Journalist. Some Assembly Required".<ref>{{cite magazine |url=https://time.com/5044596/rope-tree-journalist-walmart-shirt-removed-threatening/ |title='Rope. Tree. Journalist. Some Assembly Required': Walmart Removes Threatening Shirt From Store |author=Billy Perrigo |date=December 1, 2017 |magazine=] |access-date=July 6, 2018}}</ref> Executive Director Dan Shelley of the ] said that while RTDNA is "a fierce proponent of the ] that is politically nonpartisan" and that Walmart is within its legal rights to sell the T-shirt, "that doesn't mean it is the right thing to do." A Walmart spokesperson said the shirt "clearly violates our policy."<ref>{{cite web |url=https://www.npr.org/sections/thetwo-way/2017/11/30/567503989/walmart-pulls-t-shirts-that-hint-at-lynching-journalists |title=Walmart Pulls T-Shirts That Hint At Lynching Journalists |author=Bill Chappell |date=November 30, 2017 |publisher=] |access-date=23 July 2018}}</ref>
In March of 2005, Tom Coughlin was forced to resign from Wal-Mart's board of directors. The company claims that they found evidence of embezzlement by Coughlin. Coughlin claims that the money was used for an anti-union project involving cash bribes paid to employees of the United Food and Commercial Workers union in exchange for a list of names of Wal-Mart employees that had signed union cards. Coughlin also claims the money was unofficially paid to him, by Wal-Mart, as compensation for his anti-union efforts.{{ref|Coughlin}} Coughlin's claims have, according to the New York Times, seemed less credible with his agreement to plead guilty to federal wire fraud and tax evasion. As the Times notes: "...the lack of evidence that he used the missing money to spy on unions raise doubts as to whether such a project even existed."


In May 2019, Walmart was sued by the ] (CFI) for selling ] products on the shelf next to traditional ]. The CFI, a ] educational organization, stated in the complaint that Walmart "uses marketing, labeling, and product placement to falsely present homeopathic products as equivalent alternatives to science-based medicines, and to represent homeopathic products as effective treatments for specific diseases and symptoms."<ref>{{cite web |last1=Johnson |first1=Stephen |title=Walmart sued over how it markets homeopathic products |url=https://bigthink.com/politics-current-affairs/homeopathy-walmart |website=Big Think |date=June 4, 2019 |access-date=2 July 2019}}</ref> Nicholas Little of CFI said that homeopathic products should remain legal to purchase, but should be labelled products honestly.<ref>{{cite web |last1=Simon |first1=Scott |title=Walmart And Homeopathic Medicines |url=https://www.npr.org/2019/05/25/726941826/walmart-and-homeopathic-medicines |website=NPR |access-date=2 July 2019}}</ref> The ] currently does not regulate homeopathic products, but in recent years has signaled their intent to regulate the industry to a higher level.<ref>{{cite web |title=Homeopathic Products |url=https://www.fda.gov/drugs/information-drug-class/homeopathic-products |website=FDA |access-date=2 July 2019}}</ref> This follows on from a similar lawsuit filed by CFI against pharmacy chain ] in 2018.<ref>{{cite web |last1=Little |first1=Nicholas |title=CVS, Homeopathy, And The DC Court System — What's Happening? |url=https://centerforinquiry.org/blog/cvs-homeopathy-and-the-dc-court-system-whats-happening/ |website=Center For Inquiry |date=September 7, 2018 |access-date=2 July 2019}}</ref> Walmart responded by stating "Our Equate private label homeopathic products are designed to include information directly stating that the claims are not based on accepted medical evidence and have not been evaluated by the FDA. We take allegations like these seriously and will respond as appropriate with the court."<ref>{{cite web |last1=Gibson |first1=Kate |title=Walmart sued over marketing of homeopathic treatments |url=https://www.cbsnews.com/news/walmart-sued-over-homeopathic-medicine-marketing/ |website=CBS News |access-date=2 July 2019}}</ref> In an August, 2019 interview, Little commented that "The problem is the government agencies (the ] and ]) aren't doing their job.&nbsp;... The FDA and FTC have rules and guidelines, but they don't enforce them."<ref>{{cite web |last1=Gerbic |first1=Susan |title=CFI Homeopathy Lawsuit Updates: An Interview With Nick Little |date=August 12, 2019 |url=https://skepticalinquirer.org/exclusive/cfi-homeopathy-lawsuit-updates-an-interview-with-nick-little/ |publisher=The Skeptical Inquirer |access-date=18 August 2019}}</ref> In July, 2019, CFI announced that the was contributing an additional $150,000 to the previously committed $100,000 to support the two lawsuits.<ref>{{cite web |title=Lawsuit Targeting Walmart and CVS Over Fake Medicine gets $250,000 Boost From Stiefel Freethought Foundation |date=July 10, 2019|url=https://centerforinquiry.org/press_releases/lawsuit-targeting-walmart-and-cvs-over-fake-medicine-gets-250000-boost-from-stiefel-freethought-foundation|publisher=Center For Inquiry |access-date=16 August 2019}}</ref>


In December 2020, the ] sued Walmart after it was discovered that it contributed to the ] by filling illegal prescriptions of ]s and failing to report suspicious orders to the ]. Walmart stopped distributing controlled substances in 2018. Walmart accused the DoJ of ], claiming that pharmacists refuse to fill most illegally prescribed drugs from questionable doctors and sent "tens of thousands of investigative leads to" the DEA.<ref>{{cite news |author=Cristina Alesci |title=Walmart contributed to the prescription opioid crisis for years, breaking the law, the Justice Department alleges |url=https://www.cnn.com/2020/12/22/business/walmart-justice-department-opioids/index.html |access-date=23 December 2020 |work=CNN |date=22 December 2020}}</ref>
====Workforce diversity====
===== Gay and Lesbian Employees =====
Wal-Mart has received improving scores on the Corporate Equality Index, published by the Human Rights Campaign, a measure of how companies treat gay and lesbian employees and consumers. The company received a 57% rating in the 2005 edition which equaled the rating of several competitors including Costco and Whole Foods. Previously Wal-Mart had received a 43% rating in the 2003 and 2004 editions, and a 14% rating in the 2002 edition. Wal-mart's improved score in 2003 accompanied an expansion antidiscrimination policy to protect gay and lesbian employees , Walmart's improved score in 2005 accompanied a new definition of family that included same-sex partners.


== Taxes ==
===== Allegations of gender discrimination =====
Until the mid-1990s, Walmart took out ] policies on its employees including "low-level" employees such as janitors, cashiers, and stockers. This type of insurance is usually purchased to cover a company against financial loss when a high-ranking employee (i.e. management) dies, and is usually known as "]". Critics derided Walmart as buying what they called "dead peasants insurance" or "janitor insurance". Critics, as well as the United States ], charge that the company was trying to profit from the deaths of its employees, and take advantage of the tax law which allowed it to deduct the premiums. The practice was stopped in the mid-1990s when the federal government closed the tax deduction and began to pursue Walmart for back taxes.<ref>Reynolds, Frank. " {{Webarchive|url=https://web.archive.org/web/20051221202935/http://fsnews.findlaw.com/articles/andrews/bf/dcl/20050908/20050908walmart.html |date=December 21, 2005 }}". ''Andrews Publications''. September 8, 2005. Retrieved on September 29, 2006.</ref>
According to data from the ], Wal-Mart in 1999 ranked well below its current retailing peers, which have an average of 56% female managers, female employees at Wal-Mart make up 73% of its workforce, but only one-third of its management, a percentage that was typical in 1975.


== Animal welfare ==
Wal-Mart is currently facing an $11 billion ] lawsuit that has been granted ] status by the district court hearing the case. As of November 2005, according to the class action webpage, the case is "currently awaiting the Ninth Circuit's decision on Wal-Mart's appeal of the class certification order. The trial court has stayed (i.e. frozen) the case until the Court of Appeals rules in the class certification order."
Walmart committed in 2016 to only sourcing ] by 2025.<ref name="FortuneEgg">{{cite web |url = http://fortune.com/2016/04/05/walmart-vow-cage-free-eggs/ |title = Walmart Is the Latest Retailer to Make a Cage-Free Egg Vow |publisher = Fortune |access-date = August 4, 2016 |author = Kell, John |url-status = live |archive-url = https://web.archive.org/web/20160703042107/http://fortune.com/2016/04/05/walmart-vow-cage-free-eggs/ |archive-date = July 3, 2016 |df = mdy-all }}</ref><ref name="Modern Farmer">{{cite web |url = http://modernfarmer.com/2016/04/walmart-cage-free-eggs/ |title = Walmart Vows to Purchase All Eggs from Cage-Free Sources By 2025 |publisher = Modern Farmer |access-date = August 4, 2016 |author = Amelinckx, Andrew |date = April 13, 2016 |url-status = live |archive-url = https://web.archive.org/web/20160817182424/http://modernfarmer.com/2016/04/walmart-cage-free-eggs/ |archive-date = August 17, 2016 |df = mdy-all }}</ref> The "cage-free" label is inconsistent in the U.S. and is not the same as "free-range".<ref name="NYT Gelles">{{cite news |url = https://www.nytimes.com/2016/07/17/business/eggs-that-clear-the-cages-but-maybe-not-the-conscience.html?_r=0 |title = Eggs That Clear the Cages, but Maybe Not the Conscience |work = The New York Times |access-date = August 4, 2016 |author = Gelles, David |date = July 16, 2016 |url-status = live |archive-url = https://web.archive.org/web/20160722092649/http://www.nytimes.com/2016/07/17/business/eggs-that-clear-the-cages-but-maybe-not-the-conscience.html?_r=0 |archive-date = July 22, 2016 |df = mdy-all }}</ref>


On November 28, 2016, Paola Gaviño in coordination with the animal protection NGOs, ] and ], launched a multinational campaign to raise awareness of Walmart's failure to produce a policy to source 100% cage-free eggs throughout Latin America. Walmart has not committed to phasing out battery cages in Latin America as it has in the United States,<ref>{{cite web |url = http://news.walmart.com/news-archive/2016/04/05/walmart-us-announces-transition-to-cage-free-egg-supply-chain-by-2025 |title = Walmart U.S. Announces Transition to Cage-Free Egg Supply Chain by 2025 |website = news.walmart.com |url-status = dead |archive-url = https://web.archive.org/web/20170708041339/http://news.walmart.com/news-archive/2016/04/05/walmart-us-announces-transition-to-cage-free-egg-supply-chain-by-2025 |archive-date = July 8, 2017 |df = mdy-all |access-date = November 9, 2017 }}</ref> the United Kingdom,<ref>{{cite web |url = http://www.thepoultrysite.com/poultrynews/37383/asda-and-lidl-complete-uk-cagefree-revolution/ |title = Asda and Lidl Complete UK Cage-Free Revolution |website = The Poultry Site }}</ref> and Canada.<ref>{{cite web |url = http://www.walmartcanada.ca/responsibility/animal-welfare |title = Walmart Canada – Animal Welfare |website = www.walmartcanada.ca |url-status = live |archive-url = https://web.archive.org/web/20170606173616/http://www.walmartcanada.ca/responsibility/animal-welfare |archive-date = June 6, 2017 |df = mdy-all }}</ref> The campaign argues that battery cages are unnecessarily cruel and also increase the risk of food safety issues, including an increased risk of Salmonella contamination.<ref>{{cite web |url = http://www.poultryworld.net/Breeders/General/2010/5/Salmonella-thrives-in-cage-housing-WP007481W/ |title = Salmonella thrives in cage housing |date = May 20, 2010 |url-status = live |archive-url = https://web.archive.org/web/20170803213324/http://www.poultryworld.net/Breeders/General/2010/5/Salmonella-thrives-in-cage-housing-WP007481W/ |archive-date = August 3, 2017 |df = mdy-all }}</ref>
A class-action suit alleging sex discrimination, ], was brought against Wal-Mart. Representing 1.6 million women, it comprised both current and former employees and is based on statistics that show that women working at Wal-Mart are paid less than men in every region and in most job occupations and take longer to enter management positions. It is the largest class-action suit in American history. In June ], a California judge ruled against Wal-Mart and in favor of the plaintiffs.


==Midtown Walmart==
Wal-Mart is appealing the decision. Wal-Mart asserts that statistics used in the suit were flawed, because aggregated numbers failed to take into account differing demographic characteristics of employee groups. After statistically accounting for age, education and length-of-service, Wal-Mart claims that statistical analysis shows no difference between male and female employees.
Midtown Walmart was a proposal by Walmart to build a {{convert|203000|sqft|m2|adj=on}}<ref name="herald2015">{{cite web|url=http://www.miamiherald.com/news/local/community/miami-dade/midtown/article32762310.html |title=Walmart wins challenge over Midtown Miami store |date=August 29, 2015|work=] |author=David Smiley|access-date=December 3, 2015}}</ref> ] location on a {{convert|4.6|acre|hectare|adj=on}} site<ref name="newtimes">{{cite web|url=http://blogs.miaminewtimes.com/riptide/2014/02/manny_diaz_miamis_former_green.php |title= Manny Diaz, Miami's Former "Green Mayor," Is Now Representing Walmart Midtown |work=] |author=Michael E. Miller|date= February 11, 2014 |access-date=December 3, 2015}}</ref> in the ] sub-district of ] in the city of ], US.


Walmart's Midtown plan was rejected the first time in February 2013,<ref name="miamitoday">{{cite web|url=http://www.miamitodaynews.com/news/130808/story1.shtml |title=Wal-Mart set to get Midtown permit |work=]|date=August 8, 2013 |author= Vanessa Zambrano |access-date=December 3, 2015}}</ref> but was redesigned by ]<ref name="huffpost">{{cite web|url=https://www.huffingtonpost.com/grant-stern/walmart-spends-your-tax-m_b_2984635.html |title=Walmart Spends Your Tax Money to Break the Rules |author=Grant Stern|work=]|date=June 1, 2013|access-date=December 3, 2015}}</ref> and approved by Miami Planning and Zoning Director Francisco Garcia in August 2013, then upheld on appeal by the City Commission in November 2013,<ref name="herald2015"/> Midtown Walmart faced public and political opposition from area residents, business owners, and community activists<ref name="bizbreak">{{cite web|url= http://www.bizjournals.com/southflorida/news/2016/01/08/wal-mart-in-midtown-miami-breaks-ground-after.html |title=Wal-Mart in Midtown Miami breaks ground after beating court challenge |first=Brian |last=Bandell |date=January 9, 2016 |work=South Florida Business Journal |access-date=January 9, 2016}}</ref> after being adapted to meet strict zoning regulations that resulted in the design differing from the typical layout, such as utilizing second story roof parking versus a ] with more street liner retail spaces instead of a wall perimeter.<ref name="wlrn">{{cite web|url=http://wlrn.org/post/decision-helps-walmart-inch-closer-miamis-midtown |title=Decision Helps Walmart Inch Closer To Miami's Midtown |date=August 14, 2013 |publisher=] |author=Arianna Prothero |access-date=December 3, 2015}}</ref>
===== Disability Discrimination =====
In 2001, the EEOC had to file more lawsuits against Wal-Mart for cases of disability discrimination than any other corporation. In July 2001, a top EEOC lawyer told the magazine ], "I have never seen this kind of blatant disregard for the law." Wal-Mart and EEOC settled in December of 2001 with the EEOC's chief negotiator commenting: "Wal-Mart's willingness to enter into this global settlement, which includes significant nationwide training on the ADA and job offers, clearly demonstrates Wal-Mart's commitment to the ADA."


The original 2013 plan included 550 parking spaces on two levels above the {{convert|184000|sqft|m2|adj=on}} store.<ref name="herald2012">{{cite web|url=http://www.miamiherald.com/latest-news/article1942890.html |title=Walmart submits permit application for Midtown Miami store |first1=Elaine |last1=Walker |first2=Kathleen |last2=McGrory |work=Miami Herald |date=September 20, 2012|access-date=December 3, 2015}}</ref>
===== Company Actions =====
In January 2006, the company announced that "diversity efforts include new groups of minority, female and gay employees that have started meeting at Wal-Mart headquarters in Bentonville to advise the company on marketing and internal promotion. There are seven so-called Business Resource Groups: women, African-Americans, Hispanics, Asians, Native Americans, Gays and Lesbians and a disabled group."


Walmart did build urban locations in ], (downtown) ], known as "Plaza 18",<ref name="elnuevodia">{{cite web|url=http://www.elnuevodia.com/negocios/finanzas/nota/nuevaparadaensanturce-1457262/ |title=Nueva parada en Santurce |work=] |date=February 27, 2013 |access-date=December 3, 2015}}</ref><ref name="metro">{{cite web|url=http://www.metro.pr/economia/agridulce-la-apertura-de-la-tienda-walmart-en-santurce/pGXmbA!b9TaboCrbvy/ |title=Agridulce la apertura de la tienda Walmart en Santurce |author=Viktor Rodriguez |work=] |date=February 27, 2013 |access-date=December 3, 2015}}</ref> as well as ], where the city's first Walmart is a true ], with third party retail as well as 300 apartments above the store.<ref name="urban">{{cite web|url=http://urbanland.uli.org/planning-design/walmart-goes-urban/ |title=Walmart Goes Urban and Smaller |work=] |date=February 27, 2014 |author=Edward T. McMahon |access-date=December 3, 2015}}</ref> Walmart's plan in Midtown Miami was not an urban store, but rather a suburban-style Super Center with parking in two floors above the ground level, instead of in an open lot. If built, it would be the first traditional Walmart location within the City of Miami limits, although there are numerous locations just outside city limits in ], ], ], ], and ], as well as a "]" in the western fringes of the city.
===Imports and globalization===
Worldwide, Wal-Mart has become a symbol of ] to the ] by encouraging imports and carrying what detractors term "]" products.


Purchased in October 2011, the retailer closed on the sale in January 2014 for ]8.2 million,<ref name="TRDsept2015"/> the currently vacant site sits at the southern tip of Midtown between North ] and Midtown Boulevard from Northeast 29th and 31st Streets, between the burgeoning neighborhoods of ] and ].]
====Imports====
Critics argue that Wal-Mart's pricing pressure forces the relocation of ] capacity to ], because China currently offers the lowest-cost manufacturing environment in the world.


After two years of litigation, Walmart won their first court battle in August 2015.<ref name="herald2015"/> The litigation once again targeted the city's departure from the law by providing Walmart illegal zoning variances<ref name="TRDsept2015">{{cite web|url=http://therealdeal.com/miami/blog/2015/09/25/residents-opposing-midtown-miami-walmart-file-new-appeal/ |title=Residents opposing Midtown Miami Walmart file new appeal |work=] |date=September 25, 2015|first=Ina |last=Cordle |access-date=December 3, 2015}}</ref> and the illegal street re-configuration caused by the development which would contribute excessively to local traffic problems.<ref name="TRD2013">{{cite web|url=http://therealdeal.com/miami/blog/2013/08/09/wal-marts-midtown-miami-plans-set-to-move-ahead/ |title=Wal-Mart's Midtown Miami plans set to move ahead |date=August 9, 2013|work=The Real Deal |access-date=December 3, 2015}}</ref>
Supporters argue that the shift of manufacturing capacity to China is part of an inevitable trend towards ] due to China's ] in ] manufacturing.


The Midtown development contains a ] and a ].<ref name="curbedwars">{{cite web|url=http://miami.curbed.com/archives/2015/10/14/walmart-goes-forward-gets-green-light-with-a-demolition-permit.php |title= Walmart Gets the Green Light with a Demolition Permit |date=October 14, 2015|publisher=] Miami| author=April Gardner|access-date=December 3, 2015}}</ref>
In the mid-1990s, Wal-Mart had a "Buy American" campaign, but it was eventually cancelled. As of 2004, about 70% of the products sold in Wal-Mart stores have at least a component manufactured in ]. It has been estimated that Wal-Mart alone makes 10% of the US imports from China and if taken separated from the US, it would be China's 8th largest trading partner, ahead of countries such as Germany and Russia. The growing deficit with China, heavily influenced by Wal-Mart imports, is estimated to have moved over a million American jobs to China.


The Walmart broke ground with an illegal permit from the City of Miami in January 2016,<ref name="heraldbreak">{{cite news|url=http://www.miamiherald.com/news/local/community/miami-dade/article53731915.html |title=Walmart breaks ground in Midtown, appeals court dismisses challenge |work=Miami Herald |date= January 8, 2016 |first=David |last=Smiley |access-date=January 9, 2016}}</ref> after a panel of state judges in the 3rd District Court of Appeals blocked a petition challenging the development.<ref name="cbsbreak">{{cite news|url=http://miami.cbslocal.com/2016/01/08/judge-denies-appeal-to-block-midtown-walmart/ |title=Judge Denies Appeal To Block Midtown Walmart |date=January 8, 2016| publisher=WFOR-TV |access-date=January 9, 2016}}</ref>
Wal-Mart supporters counter that it buys merchandise and services from more than 68,000 U.S suppliers and supports over 3.5 million supplier jobs in the United States.


In 2016, Stern won a judgment<ref>{{cite tweet|number=720701497630064640|user=grantstern|title=Vindication. Beat City of #Miami in court today for breaking Sunshine Law, withholding #NoWalmartinMidtown records |date=April 14, 2016}}</ref> against the City of Miami in a public records lawsuit related to Walmart's plan to build in Midtown Miami. That case proved Stern's claims that Walmart did not hold good title to all the land upon which they obtained a permit to build from the city. As a result, the City of Miami froze their permit and eventually, construction of the Walmart was involuntarily halted when the City revoked their foundation permit<ref>{{cite web |url=http://www.miamicondoinvestments.com/midtown-miami/city-revokes-midtown-walmart-construction-permit |title = City of Miami Revokes Midtown Walmart Construction Permit| date=June 23, 2016 }}</ref> on June 21, 2016, and construction ceased<ref>{{cite web| url = https://therealdeal.com/miami/2016/06/24/whats-going-on-at-the-midtown-miami-walmart| title = Midtown Miami Walmart {{!}} Midtown Miami| date = June 24, 2016}}</ref> at the site within the week, which is how Walmart's vacant Midtown site remains.<ref>{{cite web| url = http://www.miamiherald.com/news/local/community/miami-dade/article120955593.html| url-status = dead| archive-url = https://web.archive.org/web/20161216033316/http://www.miamiherald.com/news/local/community/miami-dade/article120955593.html| archive-date = 2016-12-16| title = Midtown Walmart battle looms over Miami election dispute {{!}} Miami Herald| website = ]}}</ref>
====Use of overseas labor====
Like most major retailers, Wal-Mart purchases the bulk of its goods from countries where the cost of labor is significantly less than in the United States and other wealthy industralized nations. Wal-Mart has been criticized for failure to maintain adequate supervision over its foreign suppliers. This lack of supervision has led to incidents where Wal-Mart products have been made using ]s or alleged ].


In September 2019, Walmart sold its land for $26.4 million.<ref>{{Cite web|url=https://www.miamiherald.com/news/business/real-estate-news/article235643842.html|title=What's next for the Midtown Miami site once destined for a Walmart?|last=San Juan|first=Rebecca|date=1 October 2019|website=Miami Herald|url-status=dead|archive-url=https://web.archive.org/web/20191002161046/https://www.miamiherald.com/news/business/real-estate-news/article235643842.html|archive-date=2019-10-02}}</ref><ref>{{Cite web|url=https://therealdeal.com/miami/2019/09/27/controversial-former-walmart-site-in-midtown-miami-sells-for-26m/|title=Controversial Walmart site in Midtown Miami sells for $26M|date=2019-09-27|website=The Real Deal Miami|access-date=2020-02-01}}</ref>
Wal-Mart is criticized for failure to maintain adequate supervision over its foreign suppliers. This lack of supervision has led to incidents where Wal-Mart products have been made using ]s or ]. ] reports that ] dissident ] (Wu Hongda) discovered, in ], that Wal-Mart was contracting ] ] in ]. Wu and Palast argue that numerous items at Wal-Mart are made by the Chinese ] rather than being "made in America".


== Opioids settlement ==
In ], Palast reported that in ] teenagers were working in "]s" approximately 80 hours per week, at $0.14 per hour, for Wal-Mart contractor ]. In ], ]n ] reported that, at the age of 13, she had been working for Wal-Mart at $0.30 per hour. ''(Palast pp. 119-120)''
{{Main|Walmart Inc. v. DEA-DOJ}}
On December 22, 2020, the ] filed an official complaint towards Walmart pharmacies for failing to comply with the ], by prescribing opioids and other restricted substances to its customers.<ref name=":2">{{Cite web |date=December 22, 2020 |title=IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF DELAWARE |url=https://www.justice.gov/opa/press-release/file/1347906/download}}</ref><ref>{{Citation |title=Walmart Inc. v. Us Dept. of Justice |date=December 22, 2021 |url=https://scholar.google.com/scholar_case?case=5761265434464410998&q=DOJ+v.+Walmart&hl=en&as_sdt=6,26&as_vis=1 |volume=21 |pages=300 |access-date=2023-05-29}}</ref>


Under the presiding of former attorney general ], the Walmart corporate and the United States Department of Justice and the ] went to court in attempt to resolve the issue.<ref name=":2" /> Other pharmacies were also pulled into this legal case for similarly defying the ]. Many large pharmaceutical companies, such as ], ] & ] were included in this case.<ref>{{Cite web |last=Nottingham |first=Shawn |date=2022-11-02 |title=CVS and Walgreens agree to $10 billion in tentative deals on opioid cases. Walmart will also reportedly settle |url=https://www.cnn.com/2022/11/02/us/cvs-walgreens-walmart-opioid-settlement/index.html |access-date=2023-05-29 |website=CNN |language=en}}</ref>
According to Wal-Mart, as well as many advocates of ], comparisons of wage levels between vastly different countries is not a useful way to assess the fairness of a trade policy. The company also asserts that wages paid to overseas workers are comparable to or exceed local prevailing wages. In that case, the company states that the overseas manufacturing jobs it creates are often an improvement in the quality of life for its employees. The company has also asserted that factory jobs with its suppliers are often safer and healthier than local alternatives, which may include prostitution, the drug trade or scavenging.


Within the lawsuit, the United States Department of Justice argued that Walmart pressured pharmacists to refill as many prescriptions as fast as possible. They also argued that the all pharmacies in the United States have to comply with federal law before refilling a prescription. Walmart counter-argued that every individual pharmacist must make the decision to refill a prescription or not.<ref>{{Citation |title=Walmart Inc. v. Us Department of Justice |date=February 4, 2021 |url=https://scholar.google.com/scholar_case?case=4698359503184514490&q=DOJ+v.+Walmart&hl=en&as_sdt=6,26&as_vis=1#%5B1%5D |issue=Civil No. 4:20-CV-817-SDJ |access-date=2023-05-30}}</ref>
Walmart currently uses in-house monitoring, which, critics say, leaves outsiders unable to verify reforms. As ] points out, "...since no outside body such as SAI or the FLA is involved and Wal-Mart won't release its audits or even its factories' names, the public is left to take the company's word for it."


After deliberations, the jury sided with the United States Department of Justice. All the companies involved were forced to pay a total of 3.1 billion dollars in restitution and damages, and were banned from dispensing opioids to consumers.<ref>{{Cite news |last=Hoffman |first=Jan |date=2022-11-15 |title=Walmart Agrees to Pay $3.1 Billion to Settle Opioid Lawsuits |language=en-US |work=The New York Times |url=https://www.nytimes.com/2022/11/15/health/walmart-opioids-settlement.html |access-date=2023-05-30 |issn=0362-4331}}</ref>
In 2004, Wal-Mart began working with Business for Social Responsibility (BSR), a San Francisco nonprofit, to reach out to groups active in monitoring overseas plants. "Wal-Mart is at an early stage," says BSR President Aron Cramer, "and it's likely that they, like most companies that engage in these processes, will adapt their approach over time."


====Dumping==== == See also ==
{{Portal|Business and economics|Companies}}
In May 2003, ] filed an anti-] petition in Washington, alleging color television makers in China were illegally dumping their larger-sized color sets in the U.S., thereby threatening to put Five Rivers out of business. The company tracked TV imports from China and found that sales of the Chinese televisions skyrocketed from just over 50,000 sets in 2001 to 1.5 million sets during the first nine months of 2003. The ITC findings detailed that "some imports.. have been imported directly by retailers such as.. Wal-Mart", but the report did not indicate that Wal-Mart was the primary reason for this increase.
*
* "]"
* ]
* ]
* "]"
* "]"
* ]
* ]


== References ==
In May 2004, the International Trade Committee (ITC) unanimously agreed that the surge of these imports from China had injured Five Rivers, and then imposed duties averaging about 23 percent on these sets.
{{Reflist|30em}}


== External links ==
Wal-Mart filed a brief in support of the Chinese suppliers during the hearing. Some claim that Wal-Mart's brief was motivated by standing to lose money if Five Rivers was successful.{{citationneeded}} Since then Wal-Mart has come to the aide of several other Chinese companies found guilty of dumping. {{citationneeded}}
{{sisterlinks|Walmart|collapsible=true|wikt=no|d=y}}

* on Reclaim Democracy
The argument presented by Wal-Mart and the government of China claimed that the makers of these sets were pricing them fairly. As detailed in the ITC finding, Wal-Marts argument was that "imports, which are not sold under well known brand names, have lower perceived quality and hence price." Some characterize Wal-Mart's argument as: if American companies cannot compete, that is their own fault.{{citationneeded}}
* {{Webarchive|url=https://web.archive.org/web/20200807023936/https://www.hrw.org/reports/2007/us0507/index.htm |date=August 7, 2020 }}

* on '']'', ]
It should be noted that whether dumping itself is a good or bad thing is a matter of dispute. Some believe governments are unjustified in forcefully preventing consumers from having access to imported low cost products.
* . '']''. May 20, 2015.

*

* - a campaign run by the ] (UFCW) to change Walmart into a more responsible employer and to improve the lives of Walmart workers

===Product controversy===
Wal-Mart's product selection is a controversial subject. As a privately-controlled corporation, Wal-Mart may retain the right to control what products are sold in its stores, but many criticize the company for allowing ], ] and ] viewpoints to influence its product selection and thereby effectively impose their own view of morality onto their customers instead of allowing the customers to make their own decisions. Critics claim this effectively forces the company's moral opinions on customers and suppliers.

Examples of items that Wal-Mart does not sell are certain ] such as '']'', and ] pills. Critics point out apparent hypocrisy in that Wal-Mart sells other controversial items such as ] and ], R-rated movies, and violent video games &mdash; although Wal-Mart did remove the video game ] from its shelves due to an allegedly sexually explicit scene accessible by modifying the game's code via a software patch.

====Pharmaceuticals====
In 1999, Wal-Mart announced that it would not stock the ] in its pharmacies.

====Magazines====
In 2003, Wal-Mart announced that it would not carry magazines it deemed inappropriate or magazines that generated customer complaints. At the time of the announcement, ] including '']'', '']'' and '']'' were removed from stores. Other titles deemed offensive by the company were moved to displays that obscured the magazines' covers. Magazines such as '']'', '']'' and '']'' were among those magazines relocated. Editors and publishers of these titles criticized the action as an infringement upon editorial freedom.{{citationneeded}}

====Music====
Wal-Mart does not carry music albums marked with ] ]. The store does carry edited versions of those albums. ] release edited versions with obscenities completely removed or overdubbed with less offensive lyrics. Such versions, sometimes referred to as ]s, are produced by music publishers to increase retail sales. Notably, albums critical of Wal-Mart itself have been removed from the shelves.

As a specific example, in 2005, Wal-Mart rejected the original cover of ] ] album, ''Countryman'', which featured ] leaves, in an apparent pro-marijuana statement. To satisfy Wal-mart, the record label, ], issued the album with an alternate cover, without recalling the original cover. ''Countryman'' entered the ] album charts on ], ], at number 6 on the Country Album chart and number 46 on the ] album chart. Though the Billboard charts do not distinguish between the two different versions of the album, ] "Top Sellers" list showed in July that the version with the cover banned by Wal-mart was a much more popular item than the version with the "clean" cover.

====Movies====
Wal-Mart strongly encourages motion picture studios to present DVDs in a fullframe format where the picture is reformatted to fill a 4:3 TV screen as opposed to just the widescreen format that presents films as exhibited in theatres. Although widescreen versions of new releases can be found at Wal-Mart, they are usually not as easy to find and once the inital order is sold out, the store will generally carry only the fullframe version. Widescreen DVDs can be ordered through their website.

]
In January 2006, Wal-Mart came under fire for the "See Also" section of the Walmart.com listing for the DVD of ] . The recommendations offered by the site were all related to ], including '']'' and documentaries on ]. Wal-Mart quickly corrected the page, and insisted it was a software glitch, though it finally blamed the matter on human error. Wal-Mart has apologized for any perceived insensitivities, and many experts agree that it appeared to be an unintentional accident. The problem was first noted by San Diego blogger, John Pappas III on his San Diego Johnny blog on October 20, 2005 .

====Books====
In 2004 Wal-Mart sold the notoriously ] '']'' on its website. Most scholars consider the text to be a forgery, but Wal-Mart's product description suggested the text was genuine. The company ceased selling the book in September 2004, citing "a business decision".

Wal-Mart was criticized for selling ], a fraudulent and ] document purporting to describe a plan to achieve Jewish global domination. Wal-Mart sold the book on its website, including a description that suggested it might be genuine; It was withdrawn from sale in September 2004, as a business decision. The document is still available for purchase from many other booksellers, who sell it in the interests of freedom of speech. {{ref|doc_film}}

=== Philanthropic efforts ===
An article in The Nation criticized Wal-Mart's philanthropic efforts , noting that their donations coincide with their negative image. Indeed, while the Waltons contributed over $1.1 billion between 2001 and 2005, ] noted that they donated a total of $250 million between 1962 and 2000 . Some criticize the article for not adjusting for corporate growth and inflation to make a more meaningful comparison.


===Taxes===
Until the mid-1990s, Wal-Mart took out ] policies on low level employees, such as janitors, cashiers, cart pushers, and stockers. This type of insurance is usually purchased to cover a company against financial loss when an executive or other high ranking employee dies. In this case it is usually known as "Key Man Insurance", but the policies that Wal-Mart took out on its rank-and-file workers were derided as "Dead Peasants Insurance" or "Janitor Insurance". Critics (such as the U.S. ]) charge that the company was trying to profit from the deaths of its employees, and take advantage of a loophole in a tax law which allowed them to deduct the premiums. The practice was stopped in the mid-1990s when the federal government, which had previously called the financing scheme "tax arbitrage," closed the tax loophole and began to pursue Wal-Mart for back taxes.

==Response to criticism==

===Wal-Mart and unions===
Wal-Mart states that it is not anti-union but "pro-associate", arguing that its employees need not pay third parties to discuss problems with management as the company's open-door policy enables employees to lodge complaints and submit suggestions all the way up the corporate ladder, though most employees state that they undergo fierce intimidation and scare tactics when attempting to report problems in the workplace.

===Wal-Mart "factories"===
The documentary "Wal-Mart: the High Cost of Low Prices" states that "Wal-Mart factories" were in poor condition and that Wal-Mart factory workers were subject to abuse and inhumane conditions.

Wal-Mart states (and financial reports confirm) that it is a retail store and owns no factories and creates no products of its own . Wal-Mart states that it "believes in doing the right thing" and that it is "developing monitoring systems to ensure contractors that do business with us comply with all relevant laws and regulations."

===Wal-Mart and illegal aliens===
According to ] of the ], Wal-Mart executives did know that contractors were using illegal aliens as because they had been helping the Federal government with the investigation for the previous three years. Some critics argued that Wal-Mart personally hired illegal aliens, while Wal-Mart claims they were employees of contractors who won bids to work for Wal-Mart.

===Wal-Mart and local communities===
Critics argue Wal-Mart destroys communities and suggest the chain forces competitors out of business.

Defenders argue the company operates through competition, meaning that all transactions with Wal-Mart are voluntary. Wal-Mart's competitors include thousands of local and national businesses. Wal-Mart operates in competitive economies where consumers are free to choose any number of other competitors such as:
*other discount stores such as ] and ]
*dollar stores and similar dollar-style store formats such as ], ], ], and ]
*department stores such as ] and ]
*grocery stores such as ], ], ], ], and ], and
*other types of retailers, such as wholesale club ], toy retailer ], and convenience stores such as ].

Economic research also often suggests Wal-Mart results in more employment.

Wal-Mart, through research done by Global Insight, claims it saves working families more than $2,300 a year, while creating more than 210,000 jobs in the U.S. (10% of the jobs created). Other investigations have revealed that for every 2 jobs created by Wal-Mart, 3 jobs are lost through due to many smaller companies going out of business. There has been much debate about the effects of Wal-Mart in the community, with some organizations calculating that taxpayers pick up the tab for Wal-Mart employees who cannot get health care through their employer, thus relying state and federal health care supplemental programs which are paid for by American taxpayers, at an average cost of $2,300 per Wal-Mart employee per year.

===Wages and benefits from Wal-Mart===
Wal-Mart has said that it pays all employees above minimum wage, and that wages for each locality are determined by the cost of living, wages of competitors, and supply of labor within the local market. Critics opine that Wal-Mart pays below an average wage of its competitors, but have not presented evidence to prove this. According to a Global Insight study, a "limited analysis...based on a large sample of employee wage data, did not find evidence to conclude that Wal-Mart pays its workers below-market." According to the Cato Institute, a libertarian research organization, Wal-Mart employees receive the fair wage that consumers are willing to pay for that service.

Many critics of Wal-Mart, including those in "Wal-Mart: the High Cost of Low Prices" argue that employees are paid so little they cannot afford health insurance. According to Jay Nordlinger of the National Review, fifty percent of Wal-Mart employees receive health care coverage through Wal-Mart. This could be in part because Wal-Mart only offers benefits to its part time employees who have been employed there for at least 2 years.

In a move to silence critics of Wal-Mart's hourly wages, CEO Lee Scott has advocated a federally-mandated raise in the minimum wage.

Economist ] argues that Wal-Mart's low prices and savings are more effective at combating poverty than government programs.

According to Jay Nordlinger, and Wal-Mart, more than 80% of Wal-Mart associates have healthcare coverage; and according to Wal-Mart more than 150,000 associates have been given healthcare coverage under the new healthcare plan implemented in 2005.

===Wal-Mart and Product Controversy===

As a part of the principles of free enterprise, Wal-Mart is free to stock and sell whatever products it wishes, even if the exclusion of certain products leads to lost profits. Consumers are always free to shop at competitors who have no moral objection to the same products rejected by Wal-Mart. See ] to get a better understanding about why product discrimination is a petty criticism of Wal-Mart given the fact that Wal-Mart operates exclusivly in competitive markets.

===Wal-Mart and Economic Criticism===

Wal-Mart has been accused by some of engaging in predatory pricing despite the noted fact by microeconomists that predatory pricing is generally not a profitable venture even in the long run. It is so difficult to come out ahead under predatory strategies that very few ever attempt it. It is thus, not likely that Wal-Mart actually engages in this behavior.

Wal-Mart has also apparently been criticized as a monopsony, which means they are the source of demand for a particular economic factor. Wal-Mart rarely, if ever, actually fits the definition of monopsony. Conversely, Wal-Mart has never fit the definition of monopoly, or the source of supply for a particular economic factor. See ] and ] for your own comparisons.

== References ==
# {{note|DiLorenzo}} DiLorenzo, Thomas. Cato Institute Policy Analysis no. 169 (1992)
# {{note|Mallaby}} Mallaby, Sabastian Washington Post. November 28, 2005; Page A21
# {{note|meat}} , '']'' July 7, 2003; ''Labor News'', '']'', Vol. 24, No. 12, 2000, '']'', 25 February 2005; , '']'', February 24, 2005
# {{note|hotline}} Including "A Manager's Toolbox to Remaining Union-Free", A standard manual for all Wal-Mart managers.
# {{note|Sam}} The World According to Sam, ''Gourmet''. June, 2005
# {{note|doc_film}} A documentary film, ''Protocols of Zion'' (2005), connects the original document to a resurgence of anti-Semitism following the ] World Trade Center attacks.


{{Walmart}}
==External links==
{{authority control}}
* Global Insight study determining the net economic impact of Wal-Mart at the national, city, and county level
* by Thomas Woods
*
*
* by ] in ''Washington Post'' November 28, 2005; Page A21
* AmericansForWalmart.org
{{Template:Wal-Mart}}


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Latest revision as of 04:31, 8 December 2024

Criticism against large retailer based in the United States

A Walmart Supercenter in Madison Heights, Virginia (2005)

The American multinational retail chain Walmart has received criticism from parties such as labor unions and small town advocates for its policies and business practices.

Criticisms include charges of racial and gender discrimination, foreign product sourcing, anticompetitive practices, treatment of product suppliers, environmental practices, the use of public subsidies, and its surveillance of its employees. The company has denied any wrongdoing and said that low prices are the result of efficiency.

In 2005, labor unions created new organizations and websites to criticize the company, including Wake Up Walmart (United Food and Commercial Workers) and Walmart Watch (Service Employees International Union). By the end of 2005, Walmart had launched Working Families for Walmart to counter those groups. Efforts to counter criticism include a public relations campaign in this same year, which included several television commercials. The company retained the public relations firm Edelman to interact with the press and respond to negative media reports, and has started working with bloggers by sending them news, suggesting topics for postings, and inviting them to visit Walmart's corporate headquarters. In November 2005, a documentary film critical of Walmart (Walmart: The High Cost of Low Price) was released on DVD.

Critics say that Walmart's lower prices draw customers away from smaller Main Street businesses, hurting local small town communities, and that the company hurts the United States economy by relying excessively on Chinese-produced products – Walmart is the largest importer in the United States in many categories, such as electronics and fast-moving consumer goods. The 2006 book The Walmart Effect by business journalist Charles Fishman contains much of the criticism, though it also enumerates Walmart's positive impacts within society.

Local communities

Walmart opened its Teotihuacan Superstore near the Pyramid of the Moon amid community protests.

When Walmart plans a new store location, as often as not the company has to fight its way into town in the municipal equivalent of civil war between pro– and anti–Walmart factions. Opponents cite concerns such as traffic congestion, environmental problems, public safety, absentee landlordism, bad public relations, low wages and benefits, and predatory pricing. Opposition by activists, competitors, local citizens, labor unions, and religious groups may include protest marches, property damage to store buildings, or by creating bomb scares. Some city councils have denied permits to developers planning to include a Walmart in their project. Those who defend Walmart cite consumer choice and overall benefits to the economy, and object to bringing the issue into the political arena.

In 1998, Walmart proposed construction of a store west of the intersection of Charlotte Pike (U.S. Route 70) and Interstate 40 outside Nashville, Tennessee. The building site was home to both Native American burial grounds and a Civil War battlefield. Protests were mounted by Native Americans and Civil War interest groups, but the Walmart store was eventually constructed after moving graves and some modifications of the site so as not to interfere with the battlefield. Civil War relics were discovered at the site. The project developers donated land to permit access to the Civil War historic site. The Native sites were removed and re-buried elsewhere.

A Walmart superstore opened in 2004 in Mexico, 1.9 miles (3.1 kilometres) from the historic Teotihuacan archaeological site and Pyramid of the Moon. Although the location was supported by Mexico's National Anthropology Institute, the United Nations, and the Paris-based International Council on Monuments and Sites, there had been protests organized by local merchants, as well as environmental groups and anti-globalization groups who opposed the construction. Poet Homero Aridjis called the opening as "supremely symbolic" and "like planting the staff of globalization in the heart of ancient Mexico". Archaeologists oversaw construction and discovered a small clay and stone altar along with some other artifacts where the store's parking lot is now located.

In 2005, developers demolished the long-closed Dixmont State Hospital in Kilbuck Township, Pennsylvania, near Pittsburgh, with plans to build a shopping complex anchored by a Walmart. While there were initially no general objections to the Walmart store itself, many residents did not want to see Dixmont demolished, despite the fact that the Dixmont complex, having been abandoned in 1984, was beyond maintainable condition and teenagers were dangerously trespassing onto the property on a regular basis. However, while the land was being excavated (after the hospital complex was torn down) in order to create a plateau for the store to be built upon, a landslide occurred covering Pennsylvania Route 65 and the Fort Wayne Line railroad tracks between PA 65 and the Ohio River. Both routes were shut down for weeks. While Walmart did "stabilize" the landslide, many residents said that Walmart merely stabilized the hillside so that it could continue with work to build the store. Ultimately, in 2007 Walmart decided against developing the site, allowing the land to return to nature, with a Walmart location to be constructed in nearby Economy, Pennsylvania, instead behind the Northern Lights Shopping Center. After some opposition from the local Giant Eagle location at the plaza, the Walmart location opened in 2014.

In the 2010s, a proposal to build the Midtown Walmart supercenter in Midtown Miami was met with litigation and opposition from local businesses, delaying construction of the project. A Florida Third District Court of Appeal panel of judges denied the opposition's challenge of the city's approvals and Walmart broke ground on the development in January 2016.

In 2014, researchers at the University of South Carolina and Sam Houston State University published a study on whether Walmart affected local crime rates. In the 1990s, crime rates were in fact decreasing throughout most of the United States. The study found that this decrease was "nowhere near" as impressive in most communities that had a Walmart store, as if the presence of the large retailer was somehow stunting the decrease. The authors acknowledged the cause-and-effect arrow may go in the opposite direction. For example, one co-author stated, "Counties with more social capital – citizens able and willing to speak up about the best interests of the community – tend to have lower crime rates. Counties with more crime may have less social capital and, therefore, less ability to prevent Wal-Mart from building."

Allegations of predatory pricing and supplier issues

Heavily discounted products

Walmart has been accused of selling merchandise at such low costs that competitors have tried to sue for predatory pricing (intentionally selling a product at low cost in order to drive competitors out of the market). In 1995, in the case of Walmart Stores, Inc. v. American Drugs, Inc., pharmacy retailer American Drugs accused Walmart of selling items at too low a cost for the purpose of injuring competitors and destroying competition. The Supreme Court of Arkansas ruled in favor of Walmart saying that its pricing, including the use of loss leaders, was not predatory pricing. In 2000, the Wisconsin Department of Agriculture, Trade, and Consumer Protection accused Walmart of selling butter, milk, laundry detergent, and other staple goods at low cost, with the intention of forcing competitors out of business and gaining a monopoly in local markets. The case was settled out of court. Crest Foods filed a similar lawsuit in Oklahoma, accusing Walmart of predatory pricing on several of its products, in an effort to drive Crest Foods's own company-owned store in Edmond, Oklahoma, out of business.

In 2003, Mexico's antitrust agency, the Federal Competition Commission, investigated Walmart for "monopolistic practices" prompted by charges that the retailer pressured suppliers to sell goods below cost or at prices significantly less than those available to other stores. Mexican authorities found no wrongdoing on the part of Walmart. However, in 2003, Germany's High Court ruled that Walmart's low cost pricing strategy "undermined competition" and ordered Walmart and two other supermarkets to raise their prices. Walmart won appeal of the ruling, then the German Supreme Court overturned the appeal. Walmart has since sold its stores in Germany.

Walmart has been accused of using monopoly power to force its suppliers into self-defeating practices. In 2006, Barry C. Lynn, a senior fellow at the New America Foundation (a think tank), said that Walmart's constant demand for lower prices caused Kraft Foods to "shut down thirty-nine plants, to let go 13,500 workers, and to eliminate a quarter of its products." Kraft was unable to compete with other suppliers and said the cost of production had gone up due to higher energy and raw material costs. Lynn said that in a free market, Kraft could have passed those costs on to its distributors and ultimately consumers. As another example in 2006, most Walmart store pharmacies filled many generic prescriptions for $4 for a month's supply. However, in California and ten other states, complaints from other pharmacies resulted in Walmart being required to charge at least $9 for a month's supply of certain drugs.

In May 2010, Walmart's United States stores pulled the Chinese-made Miley Cyrus line of necklaces and bracelets after an Associated Press release that the jewelry contained harmful amounts of the toxic metal cadmium. Cadmium in jewelry is not known to be dangerous if the items are simply worn, but concerns come when a child bites or sucks on the jewelry, as children are apt to do. Walmart said that while the jewelry is not intended for children, "it is possible that a few younger consumers may seek it out in stores. We are removing all of the jewelry from sale while we investigate its compliance with our children's jewelry standard", Walmart said.

Labor relations

Workers speak during Occupy Wall Street.

With over 2.2 million employees worldwide, Walmart has faced a torrent of lawsuits and issues with regards to its workforce. These issues involve low wages, poor working conditions, inadequate health care, as well as issues involving the company's strong anti-union policies. In November 2013, the National Labor Relations Board (NLRB) announced that it had found that in 13 U.S. states Walmart had pressured employees not to engage in strikes on Black Friday, and had illegally disciplined workers who had engaged in strikes. Critics point to Walmart's high turnover rate as evidence of an unhappy workforce, although other factors may be involved. Approximately 70 percent of its employees leave within the first year. Despite this turnover rate, the company is still able to affect unemployment rates. This was found in a study by Oklahoma State University which states, "Walmart is found to have substantially lowered the relative unemployment rates of blacks in those counties where it is present, but to have had only a limited impact on relative incomes after the influences of other socio-economic variables were taken into account."

Wages

Walmart reports that in 2006 its workers earned an average of $10.11 per hour. Human Rights Watch estimates that this is below the average of $10.24 earned by workers at discount department stores, $10.55 at warehouse clubs and supercenters, and $11.12 at grocery stores. Walmart managers are judged, in part, based on their ability to control payroll costs. The Wall Street Journal says this puts extra pressure on higher-paid workers to be more productive. Walmart insists its wages are generally in line with the current local market in retail labor.

Other critics have noted that in 2001, the average wage for a Walmart Sales Clerk was $8.23 per hour, or $13,861 a year, while the federal poverty line for a family of three was $14,630. Walmart founder Sam Walton once said, "I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment."

In August 2006, Walmart announced that it would roll out an average pay increase of 6% for all new hires at 1,200 United States Walmart and Sam's Club locations, but at the same time would institute pay caps on veteran workers. While Walmart maintains that the measures are necessary to stay competitive, critics believe that the salary caps are primarily an effort to push higher-paid veteran workers out of the company.

In 2008, Walmart agreed to pay at least $352 million to settle lawsuits claiming that it forced employees to work off the clock. "Several lawyers described it as the largest settlement ever for lawsuits over wage violations."

Because Walmart employs part-time and relatively low paid workers, some workers may partially qualify for state welfare programs. This has led critics to claim that Walmart increases the burden on taxpayer-funded services. A 2002 survey by the state of Georgia's subsidized healthcare system, PeachCare, found that Walmart was the largest private employer of parents of children enrolled in its program; one quarter of the employees of Georgia Walmarts qualified to enroll their children in the federal subsidized healthcare system Medicaid. A 2004 study at the University of California, Berkeley charges that Walmart's low wages and benefits are insufficient, and although decreasing the burden on the social safety net to some extent, California taxpayers still pay $86 million a year to Walmart employees.

On September 4, 2008, the Mexican Supreme Court of Justice ruled that Walmart de Mexico, the Mexican subsidiary of Walmart, must cease paying its employees in part with vouchers redeemable only at Walmart stores.

In July 2016, some workers in China went on unofficial strike at Walmart stores in Nanchang, Jiangxi Province, Chengdu, Sichuan Province, and Harbin, Heilongjiang Province against the company's new working-hours scheduling system. The striking workers protested the system, which allowed managers to schedule an unlimited number of hours per day totalling up to 174 hours per month without overtime pay. According to Walmart, workers could either opt into the new schedule or keep their original shifts, but pointed out that the new scheduling, which Walmart claim most workers they had contacted supported, allowed employees to work more shifts if they choose. Chinese Walmart staff accused the country's only officially recognised union, the All-China Federation of Trade Unions (ACFTU), as being apathetic to their cause and unreceptive to workers' opinions. The ACFTU had previously signed an agreement with the company in 2006 that allowed Walmart to set up management-controlled unions instead. The union asked for the workers to return to their jobs. Reuters reported that by July 8, 2016, the striking workers returned to work when management agreed to consider their protests. Later it was reported that OUR Walmart provided strategic advice to the Walmart Chinese Workers Association (WCWA) prior to the strikes in China.

In January 2018, Walmart announced the increase of the minimum wage for its U.S. employees to $11 per hour.

Working conditions

Walmart has faced accusations involving poor working conditions for its employees. For example, a 2005 class action lawsuit in Missouri asserted approximately 160,000 to 200,000 people who were forced to work off-the-clock, were denied overtime pay, or were not allowed to take rest and lunch breaks. In 2000, Walmart paid $50 million to settle a class-action suit that asserted that 69,000 current and former Walmart employees in Colorado had been forced to work off-the-clock. The company has also faced similar lawsuits in other states, including Pennsylvania, Oregon, and Minnesota. Class-action suits were also filed in 1995 on behalf of full-time Walmart pharmacists whose base salaries and working hours were reduced as sales declined, resulting in the pharmacists being treated like hourly employees.

Beginning in 2001, a lawsuit on behalf of 1.5 million women workers at Walmart was filed against the company, alleging that the company followed rules and practices that discriminated against women when it came to pay and promotions. Beginning in 2005, the class-action suit Dukes v. Walmart Stores, Inc. was heard by the United States Court of Appeals for the Ninth Circuit. Sociologist Dr. William Bielby provided expert opinion on the case, in which he evaluated Walmart's employment policies and corporate culture "against what social science research shows to be factors that create and sustain bias and those that minimize bias" and claimed there was gender bias. In 2011, for the U.S. Supreme Court case Walmart v. Dukes, U.S. Supreme Court Justice Antonin Scalia rejected Bielby's testimony, saying it was "worlds away" from proof. The Supreme Court threw out the lawsuit in a 5–4 vote, ruling that the plaintiffs did not meet the rules to proceed as a class.

On October 16, 2006, approximately 200 workers on the morning shift at a Walmart Super Center in Hialeah Gardens, Florida, walked out in protest against new store policies and rallied outside the store, shouting "We want justice" and criticizing the company's recent policies as "inhuman". This marks the first time that Walmart had faced a worker-led revolt of such scale, according to both employees and the company. Reasons for the revolt included cutting full-time hours, a new attendance policy, and pay caps that the company imposed in August 2006, compelling workers to be available to work any shift (day, swing or night), and that shifts would be assigned by computers at corporate headquarters and not by local managers. Walmart quickly held talks with the workers, addressing their concerns. Walmart asserts that its policy permits associates to air grievances without fear of retaliation.

A 2004 report by Democratic United States Representative George Miller alleged that in ten percent of Walmart's stores, nighttime employees were locked inside, holding them prisoner. There has been some concern that Walmart's policy of locking its nighttime employees in the building has been implicated in a longer response time to dealing with various employee emergencies, or weather conditions such as hurricanes in Florida. Walmart said this policy was to protect the workers and the store's contents in high-crime areas and acknowledges that some employees were inconvenienced in some instances for up to an hour as they had trouble locating a manager with the key. However, fire officials confirm that at no time were fire exits locked or employees blocked from escape. Walmart has advised all stores to ensure the door keys are available on site at all times.

In January 2004, The New York Times reported on an internal Walmart audit, conducted in July 2000, which examined one week's time-clock records for roughly 25,000 employees. According to the Times, the audit, "pointed to extensive violations of child-labor laws and state regulations requiring time for breaks and meals", including 1,371 instances of minors working too late, during school hours, or for too many hours in a day. There were 60,767 missed breaks and 15,705 lost meal times. Walmart's vice president for communications responded that company auditors had determined that the methodology used by The New York Times was flawed, and the company "did not respond to it in any way internally." Walmart has been accused of allowing undocumented workers to work in its stores. In one case, federal investigators say Walmart executives knew that contractors were using undocumented workers as they had been helping the federal government with an investigation for the previous three years. Some critics said that Walmart directly hired undocumented workers, while Walmart says they were employed by contractors who won bids to work for Walmart.

On October 23, 2003, federal agents raided 61 Walmart stores in 21 United States states in a crackdown known as "Operation Rollback", resulting in the arrests of 250 nightshift janitors who were undocumented. Following the arrests, a grand jury convened to consider charging Walmart executives with labor racketeering crimes for knowingly allowing undocumented workers to work at their stores. The workers themselves were employed by agencies Walmart contracted with for cleaning services. Walmart blamed the contractors, but federal investigators point to wiretapped conversations showing that executives knew some workers did not have the correct documentation. The October 2003 raid was not the first time Walmart was found using unauthorized workers. Earlier raids in 1998 and 2001 resulted in the arrests of 100 workers without documentation located at Walmart stores around the country.

In November 2005, 125 alleged undocumented workers were arrested while working on construction of a new Walmart distribution center in eastern Pennsylvania. According to Walmart, the workers were employees of Walmart's construction subcontractor.

Allegations of wrongful termination

On January 13, 2011, four employees at a Walmart in Layton, Utah were confronted by a shoplifter who pulled out a handgun and took one of the employees hostage in an attempt to leave a small, closed office. The other three employees disarmed and subdued the shoplifter, and all four held onto the man until police arrived. A week later, the four employees were fired for violating a company policy requiring employees to "disengage" and "withdraw" from any situation involving a weapon. The four fired employees, together with two other Walmart employees who had been fired after subduing violent customers, sued Walmart in the United States federal court in June 2011. After the Utah Supreme Court ruled (in response to a request from a federal judge) that Utah law prohibited the firing of workers for defending themselves from injury or death, Walmart and the workers settled the case on undisclosed terms.

On July 9, 2013, an employee at a Walmart in Kemptville, Ontario, confronted a customer who had left his dog locked in his truck with the windows rolled up. She called the police when the customer refused to solve the problem. She was fired later the same day, reportedly on the grounds of "being rude to a customer", after rejecting instructions from her manager that such incidents should be reported to the store management rather than directly to the police.

The National Labor Relations Board (NLRB) has long had the goal of protecting workers, whether unionized or not, who engage in concerted activity by speaking with each other regarding conditions, wages, and/or benefits. The NLRB has recently stated that this also applies to social media. The key point is whether or not the intent appears to be to communicate with fellow employees. And Walmart's official policy is viewed as acceptable and not overly restrictive in this regard, revised in part after consultations with the NLRB. However, in practice, Walmart may not always follow such a policy. For example, a September 2013 article in The Atlantic Wire, reports the case of a 17-year veteran of Walmart's Paramount, California location who started at $5.50 an hour as an overnight stocker and became a manager in housewares. "For 14 years I was a model associate", he states. In 2012, he became increasingly involved with OUR Walmart and was fired in May 2013. He reports that after he began speaking about labor conditions "they started silencing me, by holding me to standards that they weren't holding other associates to. We were so understaffed, and the workload placed on me unsurmountable."

Health insurance

According to a September 2002 survey by the state of Georgia, one in four children of Walmart employees were enrolled in PeachCare for Kids, the state's health-insurance program for uninsured children, compared to the state's second-biggest employer, Publix, which had one child in the program for every 22 children of employees. A December 2004 nationwide survey commissioned by Walmart showed that the use of public-assistance health-care programs by children of Walmart workers was at a similar rate to other retailers' employees, and at rates similar to the United States population as a whole.

As of October 2005, Walmart's health insurance covered 44% or approximately 572,000 of its 1.3 million United States workers. In comparison, Walmart rival and wholesaler Costco insures approximately 85% of its workers. In 2003 Walmart spent an average of $3,500 per employee for health care, 27% less than the retail-industry average of $4,800. When asked why so many Walmart workers choose to enroll in state health care plans instead of Walmart's own plan, Walmart CEO Lee Scott acknowledged that some states' benefits may be more generous than Walmart's own plan: "In some of our states, the public program may actually be a better value – with relatively high income limits to qualify, and low premiums." Critics of Walmart say in Walmart: The High Cost of Low Price that employees are paid so little they cannot afford health insurance.

On October 26, 2005, a Walmart internal memo sent to the firm's board of directors advised trimming over $1 billion in health care expenses by 2011 through measures such as attracting a younger, implicitly healthier work force by offering education benefits. The memo also suggested giving sedentary Walmart staffers, such as cashiers, more physically demanding tasks, such as "cart-gathering", and eliminating full-time positions in favor of hiring part-time employees who would be ineligible for the more expensive health insurance and several policy proposals which may violate the Americans with Disabilities Act of 1990. The memo also accused Walmart's lower paid employees of abusing emergency room visits, "possibly due to their prior experience with programs such as Medicaid", whereas such visits may actually be due to the reduced ability of uninsured or underinsured people to make timely appointments to see a regular physician.

On January 12, 2006, the Maryland legislature enacted a law requiring that all corporations with more than 10,000 employees in the state spend at least eight percent of their payroll on employee benefits, or pay into a state fund for the uninsured. Walmart, with about 17,000 employees in Maryland, was the only known company to not meet this requirement before the bill passed. On July 7, 2006, the Maryland law was overturned in federal court by a United States District judge who held that a federal law, the Employee Retirement Income Security Act (ERISA), preempted the Maryland law. The judge said the law would "hurt Walmart by imposing the administrative burden of tracking benefits in Maryland differently than in other states."

On April 17, 2006, Walmart announced it was making a health care plan available to part-time workers after one year of service, instead of the prior two-year requirement. By January 2007, the number of workers enrolled in the company's health care plans increased by 8%, which Walmart attributed to the introduction of less expensive insurance policies. However, even with this increase, less than half of Walmart's employees, or 47.4%, received health insurance through the company, with 10%, or 130,000, receiving no coverage at all.

In March 2008, Walmart sued a former Walmart employee, Deborah Shank, to recover the money it spent for her health care after she was brain-damaged, restricted to a wheelchair, and nursing home-bound after her minivan was hit by a truck. Walmart sued the former employee for $470,000 after she received a settlement from the accident, citing that company policy forbids employees from receiving coverage if they also win a settlement in a lawsuit. After a wave of bad publicity, Walmart dropped its suit.

In 2011, Walmart stopped providing health insurance for part-time employees working under 24 hours per week. In 2013, health insurance benefits will not be available to employees who work fewer than 30 hours per week. Experts in labor and health care observed that the change will shift the burden of providing health care for Walmart employees to the federal government, as eligibility for Medicaid has been expanded under the Patient Protection and Affordable Care Act (PPACA or ACA). An analysis of Walmart's health plans as compared to plans offered in the ACA's health insurance marketplaces found that Walmart's plans have larger networks of providers than most plans in the marketplaces, and that gross premiums (before accounting for tax credits) are less expensive under Walmart's plans.

In October 2014, Walmart announced that they were cutting benefits for all associates working under 30 hours a week, which is said to affect roughly 30,000 (2%) of Walmart's workforce. The company acknowledged a $500 million jump in health care expenses as the primary reason for their decision. Walmart executive Sally Welborn stated in a blog post, "This year, the expenses were significant and led us to make some tough decisions as we begin our annual enrollment."

Labor union opposition

Walmart has been criticized for its policies against labor unions. Critics blame workers' reluctance to join the labor union on Walmart anti-union tactics such as managerial surveillance and pre-emptive closures of stores or departments who choose to unionize. Walmart claims that it is not anti-union but "pro-associate", arguing that its employees do not need to pay third parties to discuss problems with management as the company's open-door policy enables employees to lodge complaints and submit suggestions all the way up the corporate ladder. In 1970, Walmart's late founder Sam Walton resisted a unionization push by the Retail Clerks International Union in two small Missouri towns by hiring a professional union buster to conduct an anti-union campaign. On the union buster's advice, Walton also took steps to show his workers how the company had their best interests in mind, encouraging them to air concerns with managers and implementing a profit-sharing program. A few years later, Walmart hired a consulting firm, Alpha Associates, to develop a union avoidance program.

In 2000, meat cutters in Jacksonville, Texas, voted to unionize. Walmart subsequently eliminated in-house meat-cutting jobs in favor of prepackaged meats, claiming that the measure would cut costs and prevent lawsuits. Walmart said that the nationwide closing of in-store meat packaging had been planned for many years and was not related to the unionization. In June 2003, a National Labor Relations Board judge ordered Walmart to restore the meat department to its prior structure, complete with meat-cutting, and to recognize and bargain with the union over the effects of any change to case-ready meat sales.

Walmart's anti-union policies also extend beyond the United States. The documentary Walmart: The High Cost of Low Price, shows one successful unionization of a Walmart store in Jonquière, Quebec, Canada, in 2004, but Walmart closed the store five months later because the company did not approve of the new "business plan" a union would require. In September 2005, the Québec Labor Board ruled that the closing of a Walmart store amounted to a reprisal against unionized workers and has ordered additional hearings on possible compensation for the employees, though it offered no details.

In March 2005, Walmart executive Tom Coughlin was forced to resign from its board of directors, facing charges of embezzlement. Coughlin said that the money was used for an anti-union project involving cash bribes paid to employees of the United Food and Commercial Workers Union in exchange for a list of names of Walmart employees that had signed union cards. He also said that the money was unofficially paid to him, by Walmart, as compensation for his anti-union efforts. In August 2006, Coughlin pleaded guilty to stealing money, merchandise, and gift cards from Walmart, but avoided prison time due to his poor health. He was sentenced to five years probation and required to pay a $50,000 fine and $411,000 in restitution to Walmart and the Internal Revenue Service. A United States attorney has stated that no evidence was found to back up Coughlin's initial claims, and Walmart continues to deny the existence of the anti-union program, though Coughlin himself apparently restated those claims to reporters after his conviction.

Walmart has also had some run-ins with the German Ver.di labor union as well. These issues, combined with cultural differences and low performing stores, led Walmart to pull out of the German market entirely in 2006.

In August 2006, Walmart announced that it would allow workers at all of its Chinese stores to become members of trade unions, and that the company would work with the state-sanctioned All-China Federation of Trade Unions (ACFTU) on representation for its 28,000 staff. However, the All-China Federation of Trade Unions has been criticized because it is the only trade union in China and as a tool of the government, ACFTU has been seen as not acting in the best interest of its members (workers), bowing to government pressure on industry growth and not defending workers' rights.

In November 2012, the United Food & Commercial Workers joined with several Walmart workers with a plan to go on strike on Black Friday at several stores nationwide in protest to low pay, an increase in health insurance premiums, and not being given the option to have the day off or having Thanksgiving off. Walmart has countered this by saying that the strike is illegal due to the union not being sanctioned by the company, and that the striking workers are a small minority of the company's workforce, with the vast majority of workers willing and ready to work the retail industry's busiest day of the year.

In May 2013, Walmart employees associated with a union-backed labor group called OUR Walmart began what it says will be the first "prolonged strikes" in Walmart's history.

For Thanksgiving 2013, CNN estimates that approximately a million United States Walmart employees would work over the course of the holiday, with big specials starting at 6:00 pm on Thanksgiving Day. The company stated that employees would receive "a nice Thanksgiving dinner at work", extra "holiday pay", and 25% discount off one purchase, regardless of how many items are purchased at that time. According to the Cleveland Plain Dealer, the extra holiday pay equaled the average daily shift the employee worked during the previous two weeks. Walmart would also expand its one-hour guarantee from three items the year before to twenty-one items. This means that a customer standing in line for such an item from 6–7 pm or from 8–9 pm would be guaranteed to get it at that price some point before Christmas.

In July 2019, the Walmart subreddit was flooded with pro-union memes in a protest to the firing of an employee who posted confidential material to the subreddit. Many of these posts were angry with Walmart surveying its staff on the Internet. The posting of the union content is in a response to the aforementioned alleged anti-union position Walmart has taken in the past.

Surveillance patent

In July 2018, Walmart was granted a patent titled "Listening to the Frontend" for audio surveillance technology that could allow it to record employees as well as its shoppers. The company says the technology could help it boost worker productivity by generating performance metrics for each employee based on cashier area sounds, such as checkout scanner beeps, and even conversations. It would not say whether it plans to actually implement the multi-sensor system.

Gender and sexual orientation

In 2007, a gender discrimination lawsuit, Dukes v. Walmart Stores, Inc., was filed against Walmart, alleging that female employees were discriminated against in matters regarding pay and promotions. A class action suit was sought, which would have been the nation's largest in history, covering 1.5 million past and current employees. On June 20, 2011, the United States Supreme Court ruled in Walmart's favor, stating that the plaintiffs did not have enough in common to constitute a class. The court ruled unanimously that because of the variability of the plaintiffs' circumstances, the class action could not proceed as presented, and furthermore, in a 5–4 decision that it could not proceed as any kind of class action suit. Several plaintiffs, including the lead plaintiff, Betty Dukes, expressed their intent to file individual discrimination lawsuits separately.

According to a consultant hired by plaintiffs in a sex discrimination lawsuit, in 2001, Walmart's EEOC filings showed that female employees made up 65 percent of Walmart's hourly paid workforce, but only 33 percent of its management. Just 35 percent of its store managers were women, compared to 57 percent at similar retailers. Walmart says comparisons with other retailers are unfair, because it classifies employees differently; if department managers were included in the totals, women would make up 60 percent of the managerial ranks. Others have criticized the lawsuit as without basis in the law and as an abuse of the class action mechanism. In 2007, Walmart was named by the National Association for Female Executives as one of the top 35 companies for Executive Women.

Walmart's rating on the Human Rights Campaign's Corporate Equality Index, a measure of how companies treat LGBT employees and customers, has increased greatly during the past decade. The company was praised for expanding its anti-discrimination policy protecting gay and lesbian employees, as well as for a new definition of "family" that included same-sex partners. However, they have been criticized by the HRC in other areas, such as not renewing its membership in the National Gay and Lesbian Chamber of Commerce.

In January 2006, Walmart announced that "diversity efforts include new groups of minority, female and gay employees that meet at Walmart headquarters in Bentonville to advise the company on marketing and internal promotion. There are seven Business Resource Groups: women, African-Americans, Hispanics, Asians, Native Americans, Gays and Lesbians, and a disabled group."

Poorly run and understaffed stores

In 2015, the Walmart CEO acknowledged a need for Walmart to refocus on cleanliness and tidiness, restocking shelves quickly, integration with digital, sideline businesses such as gas stations and care clinics, better selection such as in fresh produce, and correcting the situation in which Walmart prices were not always as low as those of competitors.

In a January 2012 article in the Harvard Business Review, Professor Zeynep Ton stated, "Moreover, the financial benefits of cutting employees are direct, immediate, and easy to measure, whereas the less-desirable effects are indirect, long term, and difficult to measure." A lot of retailers, including Walmart, evaluate managers by a ratio of sales to payroll expense. Managers do not have direct control over sales, almost never making decisions on merchandise mix, layout, or pricing. However, they very much have direct control over payroll and when sales numbers drop, such managers are quick to reduce payroll. That is, labor ends up being treated as a cost driver rather than a sales driver. At times, these pressures have even been such that Walmart managers placed pressure on employees to "work off the clock", a form of wage theft. As counter examples of companies which are both price leaders and invest in their employees, Prof. Ton points to QuikTrip convenience stores, Mercadona and Trader Joe's supermarkets, and Costco wholesale clubs.

In February 2013, Walmart received an American Customer Satisfaction Index rating of 71 as compared to 81 for Target, placing Walmart last for the year among retail and department stores. According to Bloomberg News, this marks the sixth year in a row Walmart has either finished last or tied for last.

According to a March 2013 Bloomberg News article, during the last five years Walmart added 455 United States stores for a 13% increase. During this same period, its overall United States employees including Sam's Clubs employees went down ever so slightly at 1.4% which translates to a reduction of 20,000 employees. In Wisconsin, an employee who oversees grocery deliveries and who is a member of OUR Walmart reports that the store is a long way from the previous mantra of "in the door and to the floor". Instead, merchandise ready for the sales floor remains on pallets and in steel bins in the back of the store with "no passable aisles". Professor Zeynep Ton states that companies can get in a downward spiral where too few labor hours lead to operational problems and lower sales and these reduced sales then become a rationale to reduce labor hours even further. "It requires a wake-up call at a higher level", she said. A customer from Delaware states that the cosmetics section "looked like someone raided it" and "You hate to see a company self-destruct, but there are other places to go." A customer in California states, "You wait 20, 25 minutes for someone to help you, then the person was not trained on mixing paint. It was like, you have to help them help you."

An April 3, 2013 The New York Times article cites Supermarket News that Walmart's grocery prices are usually about 15 percent cheaper than competitors. At the start of 2007, the company had an average of 338 employees for each Walmart and Sam's Club store in the United States, and by April 2013, this had reduced to an average of 281 employees per store. Terrie Ellerbee, associate editor of grocery publication The Shelby Report, traced the problem to 2010 when Walmart reduced the number of different merchandise items carried in an attempt to make stores less cluttered. Customers did not like this change, and Walmart added the merchandise back, but did not add employees back.

An April 5, 2013, article in the Consumerist includes photographs of Walmart shelves which are only partially stocked, primarily in health and beauty products. One employee is quoted as saying, "As soon as we get a full crew we start to lose people through them quitting or being fired. Management seems to wait until we need 6 or 7 people, then we get a rash of new hires." And another employee is quoted as saying, "they make the rest of us work faster and harder, saying the task manager system, which is basically a system telling them how long it should take us to do our job, says we should be done already or we're taking too long."

An April 9, 2013 article in Time Business & Money reported that some Walmart stores have cut labor hours so much that they were having trouble physically moving merchandise from the back onto stores shelves. However, even with these problems, Walmart was performing better than Target in the measure of retail turnover, turning over its entire inventory 8 times a year as compared to 6.4 for Target. Walmart states it has 90% to 95% in-stock, but given inventory levels in United States stores, even this means the company could be foregoing $1.29 billion to $2.58 billion in potential sales. The article's author writes that no amount of "computer wizardry" will eliminate the need for human beings to also move merchandise onto shelves. The author further writes that Walmart's whole business model is based on reducing the carrying costs of unsold merchandise, and any speed bump along the line adds back costs. Front-end managers are supposed to open another register any time there are more than three customers in line, but these employees have to come from some other part of the store, and the night crew may or may not be able to catch up.

In September 2013, Bloomberg Businessweek reported that Walmart will be offering 35,000 part-time employees full-time jobs and will be offering another 35,000 temporary employees permanent part-time positions. Walmart will also be looking to hire 55,000 seasonal employees for the upcoming holiday season. This compares to 120,000 jobs Walmart has cut over the last five years. This number does conflict with the 20,000 jobs cut from the above Bloomberg News of March 2013.

For Thanksgiving 2013 specials, Walmart included twenty-one items which included a one-hour guarantee, where customers would pay at that time and then go online to arrange delivery to a store of their choice by Christmas. However, there were problems and delays for some customers when they went online to register their access codes and paid gift certificates.

In February 2014, a local NBC affiliate in Troy, Alabama, United States, showed photographs of empty shelves and aired customer complaints, with one customer stating, "And merchandise? When you don't have any salt on the shelf, no matter what brand, that's pretty bad." Regarding the cleanliness and repair of restrooms, another customer stated, "The bathrooms? They have things that are broken in there and instead of fixing the problem, they have a trash bag taped over it, and it smells horrible." The reporter who was taking photographs was approached by three persons who identified themselves as managers and escorted out of the store. Within 24 hours, perhaps motivated by the fact that the story did appear on TV, Walmart's corporate office sent additional employees from neighboring stores to this store.

No AEDs in stores (automated external defibrillators)

Many Walmart stores have no AEDs, which has led to criticism from those who have needed them whilst in their premises.

In 2011, the Walmart store in Kirksville, Missouri, had an opportunity to participate in a local program which placed 26 AEDs in various schools, churches, and businesses. The local store management was initially open to participation. However, Walmart corporate declined to participate.

In 2015 in Saskatoon, Canada, a 62-year-old man had a heart attack in a parking lot of a Walmart store. Two off-duty nurses who knew CPR offered assistance, whilst a third person ran to a different store to get that store's AED machine, and the man survived. The man's family criticized Walmart for not having an AED machine. The director of corporate affairs for Walmart Canada said the store has an employee on shift who is trained in first aid and CPR as is required by Canadian law, and that the company is in the process deciding whether or not to place AEDs in stores.

In 2018 in Alberta, Canada, a woman shopping with her adult daughters had a heart attack at a Walmart store. The 911 operator instructed one daughter to find an AED machine. The employee at the Walmart customer service desk did not know whether or not the store had one. Alberta law does not require AEDs in businesses, and Walmart stores in Alberta do not have them. The woman was not able to be resuscitated and died.

Imports and globalization

As a large customer to most of its vendors, Walmart openly uses its bargaining power to bring lower prices to attract its customers. The company negotiates lower prices from vendors. For certain basic products, Walmart "has a clear policy" that prices go down from year to year. If a vendor does not keep prices competitive with other suppliers, they risk having their brand removed from Walmart's shelves in favor of a lower-priced competitor.

While Sam Walton was alive, Walmart had a "Buy American" campaign, but it was exposed shortly after he died that signs saying "Buy American" were on bins of Asian made products. Yet by 2005, about 60% of Walmart's merchandise was imported, compared to 6% in 1984, although others estimated the percentage was 40% from the beginning. In 2004, Walmart spent $18 billion on Chinese products alone, and if it were an individual economy, the company would rank as China's eighth largest trading partner, ahead of Russia, Australia, and Canada. One group estimates that the growing United States trade deficit with China, heavily influenced by Walmart imports, is estimated to have moved over 1.5 million jobs that might otherwise be in the United States to China between 1989 and 2003. According to the American Federation of Labor and Congress of Industrial Organizations (AFL–CIO), "Walmart is the single largest importer of foreign-produced goods in the United States", their biggest trading partner is China, and their trade with China alone constitutes approximately 10% of the total United States trade deficit with China as of 2004.

Overseas labor concerns

Walmart has been criticized for not providing adequate supervision of its foreign suppliers. It has also been criticized for using sweatshops and prison labor. In 1995, Chinese dissident Harry Wu charged that Walmart was contracting prison labor in Guangdong Province. Walmart said it did not use prison labor. There have also been reports of teenagers in Bangladesh working in sweatshops 80 hours per week at $0.14 per hour, for Walmart supplier Beximco. The documentary film Walmart: The High Cost of Low Price shows images of Walmart goods-producing factories in poor condition, and factory workers subject to abuse and conditions that the documentary producers considered inhumane.

Walmart currently uses monitoring which critics say is inadequate and "leaves outsiders unable to verify" conditions. Since Walmart will not release its audits or factory names, outside organizations are expected to simply accept Walmart's claims as fact. Critics suggest an agency such as Social Accountability International or the Fair Labor Association should do the monitoring. In 2004, Walmart began working with Business for Social Responsibility, a San Francisco, California-based nonprofit organization, to reach out to groups active in monitoring overseas plants.

In June 2006, Walmart was excluded from the investment portfolio of The Government Pension Fund of Norway, which held stock values of about $430 million in the company, due to a social audit into alleged labor rights violations in Walmart operations in the United States, Canada, Latin America, Africa, and Asia. Although Walmart did not respond to questions from the fund's auditors, it later said the decision " appear to be based on complete information".

On November 24, 2012, a fire in a Bangladesh clothing factory resulted in the death of 112 workers. Survivors said that fire extinguishers did not work, an exit door was locked, and that when the fire alarm went off, bosses told workers to return to their sewing machines. Victims were trapped or jumped to their deaths from the eight-story building, which had no fire escapes or exits. Initially Walmart said it could not confirm that it had ever sourced apparel from the factory. However photos taken by Bangladeshi labor activists showed Walmart-branded clothing present in the factory after the fire. Walmart later said that a supplier had subcontracted work to the factory "in direct violation of our policies." However, on December 4, documents revealed that at least five supplier companies had been using the Bangladesh factory to provide apparel for Walmart and its subsidiary Sam's Club during the past year. It was also disclosed in a November 24 article in The New York Times that officials who had attended a 2011 Bangladesh meeting to discuss factory safety in the garment industry said that the Walmart official there had played the lead role in blocking an effort to have global retailers pay more for apparel to help Bangladesh factories improve their electrical and fire safety.

Allegations of bribery and coverup in Mexico

In 2012, The New York Times reported that Walmart had been made aware eight years earlier that executives of Walmart México, its subsidiary in that country, had paid millions of dollars in bribes to local officials to expedite permits for construction and operation of its many stores in that country. The company had opened many stores in Mexico in the late 1990s and early 2000s, attempting to widely establish itself before competitors could. Sergio Cicero, a lawyer who had been responsible for obtaining those permits and was bitter about being passed over for the position of general counsel with Walmart México provided the company's corporate general counsel's office with evidence showing that the company had made large payments to gestores, workers who deal with bureaucracies on behalf of citizens and businesses, with coded indications that the money was being passed on to officials to expedite permits.

Company officials hired a veteran FBI agent to conduct a preliminary inquiry, instead of hiring an outside law firm as it usually did for major inquiries, such as a similar one in 2003 which found that Walmart México had been helping high-volume customers evade that country's sales taxes. The special investigative team found evidence corroborating almost all of Cicero's allegations, and evidence suggesting that the bribery had been even more extensive, including $16 million in "donations" to local politicians and their organizations. They recommended opening a full investigation, and possibly notifying the Justice Department, as it appeared that both Mexican law and the United States Foreign Corrupt Practices Act (FCPA) had been violated.

Executives at Walmart México chafed at the investigation, reportedly complaining that that was how business was done in the country. They told their counterparts at corporate headquarters that the investigators were being too aggressive, and some of the company's top executives apparently agreed. Feeling Walmart had had enough bad publicity in recent years, they allowed the investigation to be concluded by a short report from José Luis Rodríguezmacedo, the head of Walmart México, who had himself been suspected of involvement. It largely blamed Cicero, claiming he had fabricated the allegations to conceal his own embezzlement from the company with the help of the gestores, one of whom was his wife's law partner. Some Walmart executives found the report incomplete and contradictory, but the investigation was closed. None of the Mexican executives investigated were ever disciplined, and some were even promoted afterwards.

In December 2011, several months before the story broke, Walmart announced it had begun an internal review of its FCPA compliance procedures. It was unclear how the Justice Department might respond. While the FCPA's five-year statute of limitations appeared to bar prosecution under that statute, falsified financial statements in the years since could be seen as obstruction of justice under the Sarbanes-Oxley Act, and acts taken to conceal the bribery investigation subsequent to 2007 could constitute conspiracy.

Product selection

Walmart's product selection has been criticized by some groups in the past, primarily as viewed as a promotion of a particular ideology or as a response to its original rural, religious and conservative target market. In 2003, Walmart removed certain men's magazines from its shelves, such as Maxim, FHM, and Stuff, citing customer complaints regarding their sexual content. Later that year, it decided to partly obscure the covers of Cosmopolitan, Marie Claire, and Redbook on store shelves due to "customer concerns", and refused to stock an issue of Sports Illustrated's swimsuit special because it objected to one photograph.

Since 1991, Walmart has not carried music albums marked with the Recording Industry Association of America's (RIAA's) Parental Advisory Label (although it allows R-rated movies and video games rated "Mature"), although it carries edited versions of such albums, with obscenities removed or overdubbed with less offensive lyrics. In one example in 2005, Walmart rejected the original cover of country singer Willie Nelson's reggae album, Countryman, which featured marijuana leaves, in a pro-marijuana statement. To satisfy Walmart, the record label, Lost Highway Records, issued the album with an alternative cover, without recalling the original cover. In 2009 Green Day refused to make an edited version of their album 21st Century Breakdown for Walmart, with frontman Billie Joe Armstrong claiming "You feel like you're in 1953 or something", thus the album is not carried by Walmart. However albums carrying the label can be found in Canadian Walmart stores, for example.

In 1999, Walmart announced that it would not stock emergency contraception pills in its pharmacies, not citing any particular reasons except for a "business decision" that was made earlier. The move was criticized by family planning advocates, saying that women in small towns where Walmart pharmacies had little competition would have greater difficulties in obtaining the drug. The decision was challenged in 2006, as three Massachusetts women filed suit against the company after they were unable to purchase emergency contraception at their local Walmart stores, resulting in a ruling that required Walmart to stock the drug in all of its pharmacies in Massachusetts. Expecting that other states would soon do the same, Walmart reversed its policy and announced that it would begin to stock the drug nationwide, while at the same time maintaining its conscientious objection policy, allowing any Walmart pharmacy employee who does not feel comfortable dispensing a prescription to refer customers to another pharmacy.

Walmart has also been criticized for selling some controversial products. For example, in 2004 Walmart carried the anti-Semitic hoax The Protocols of the Elders of Zion in its online catalogue. The Jewish civil rights organization Anti-Defamation League wrote to the President of Walmart in September 2008 noting the text, "has been the major weapon in the arsenals of anti-Semites around the world", and called on Walmart to, "unequivocally state the nature of the book and to disassociate itself from any endorsement of it." Walmart stopped selling the book shortly thereafter.

In October 2004, Walmart canceled its order for The Daily Show's America (The Book) after discovering a page that depicts each US Supreme Court judge nude. A week later, it returned copies of comedian George Carlin's When Will Jesus Bring the Pork Chops?, with a cover recreating The Last Supper with Jesus' seat empty and Carlin seated next to it. The company said that the copies were shipped to it by mistake and a Walmart spokeswoman said she did not "believe this particular product would appeal" to its customer base.

In January 2006, Walmart was criticized for the recommendation system on its website which suggested that some black-related DVDs, such as Introducing Dorothy Dandridge and documentaries on Baptist minister and civil rights movement leader Martin Luther King Jr. were similar to the Planet of the Apes television series DVD box set. It quickly corrected the page, saying that it was a software glitch, but ultimately blamed the matter on human error.

A December 2007 report published by the Environmental Investigation Agency, a non-governmental agency, revealed that some furniture sold at Walmart was made from wood which had been illegally logged in protected Russian habitats for Siberian tigers and other wildlife. This led the company to investigate its suppliers and promise to eliminate products made from illegal wood by 2013. They also joined the Global Forest & Trade Network, an organization dedicated to eliminating illegal logging.

In 2015, Walmart stopped selling military-style semi-automatic rifles like the AR-15. In 2018 it stopped selling firearms and ammunition to 18-20 year olds, which led to a lawsuit.

In 2017, Walmart was sued for selling fake craft beer. The beer is labeled and marketed as being produced by the non-existent "Trouble Brewery" but is actually made by WX Brands, a large corporate brewery that also makes Genesee beer.

At the end of 2017, Walmart removed T-shirts which implied a promotion of violence, with the words "Rope. Tree. Journalist. Some Assembly Required". Executive Director Dan Shelley of the Radio Television Digital News Association said that while RTDNA is "a fierce proponent of the First Amendment that is politically nonpartisan" and that Walmart is within its legal rights to sell the T-shirt, "that doesn't mean it is the right thing to do." A Walmart spokesperson said the shirt "clearly violates our policy."

In May 2019, Walmart was sued by the Center For Inquiry (CFI) for selling homeopathic products on the shelf next to traditional medicine. The CFI, a not-for-profit educational organization, stated in the complaint that Walmart "uses marketing, labeling, and product placement to falsely present homeopathic products as equivalent alternatives to science-based medicines, and to represent homeopathic products as effective treatments for specific diseases and symptoms." Nicholas Little of CFI said that homeopathic products should remain legal to purchase, but should be labelled products honestly. The FDA currently does not regulate homeopathic products, but in recent years has signaled their intent to regulate the industry to a higher level. This follows on from a similar lawsuit filed by CFI against pharmacy chain CVS in 2018. Walmart responded by stating "Our Equate private label homeopathic products are designed to include information directly stating that the claims are not based on accepted medical evidence and have not been evaluated by the FDA. We take allegations like these seriously and will respond as appropriate with the court." In an August, 2019 interview, Little commented that "The problem is the government agencies (the FDA and FTC) aren't doing their job. ... The FDA and FTC have rules and guidelines, but they don't enforce them." In July, 2019, CFI announced that the Stiefel Freethought Foundation was contributing an additional $150,000 to the previously committed $100,000 to support the two lawsuits.

In December 2020, the United States Department of Justice sued Walmart after it was discovered that it contributed to the opioid epidemic in the United States by filling illegal prescriptions of controlled substances and failing to report suspicious orders to the Drug Enforcement Administration. Walmart stopped distributing controlled substances in 2018. Walmart accused the DoJ of cherry-picking, claiming that pharmacists refuse to fill most illegally prescribed drugs from questionable doctors and sent "tens of thousands of investigative leads to" the DEA.

Taxes

Until the mid-1990s, Walmart took out corporate-owned life insurance policies on its employees including "low-level" employees such as janitors, cashiers, and stockers. This type of insurance is usually purchased to cover a company against financial loss when a high-ranking employee (i.e. management) dies, and is usually known as "key person insurance". Critics derided Walmart as buying what they called "dead peasants insurance" or "janitor insurance". Critics, as well as the United States Internal Revenue Service, charge that the company was trying to profit from the deaths of its employees, and take advantage of the tax law which allowed it to deduct the premiums. The practice was stopped in the mid-1990s when the federal government closed the tax deduction and began to pursue Walmart for back taxes.

Animal welfare

Walmart committed in 2016 to only sourcing cage-free eggs by 2025. The "cage-free" label is inconsistent in the U.S. and is not the same as "free-range".

On November 28, 2016, Paola Gaviño in coordination with the animal protection NGOs, The Humane League and Mercy For Animals, launched a multinational campaign to raise awareness of Walmart's failure to produce a policy to source 100% cage-free eggs throughout Latin America. Walmart has not committed to phasing out battery cages in Latin America as it has in the United States, the United Kingdom, and Canada. The campaign argues that battery cages are unnecessarily cruel and also increase the risk of food safety issues, including an increased risk of Salmonella contamination.

Midtown Walmart

Midtown Walmart was a proposal by Walmart to build a 203,000-square-foot (18,900 m) supercenter location on a 4.6-acre (1.9-hectare) site in the planned sub-district of Midtown Miami in the city of Miami, Florida, US.

Walmart's Midtown plan was rejected the first time in February 2013, but was redesigned by Gensler and approved by Miami Planning and Zoning Director Francisco Garcia in August 2013, then upheld on appeal by the City Commission in November 2013, Midtown Walmart faced public and political opposition from area residents, business owners, and community activists after being adapted to meet strict zoning regulations that resulted in the design differing from the typical layout, such as utilizing second story roof parking versus a surface lot with more street liner retail spaces instead of a wall perimeter.

The original 2013 plan included 550 parking spaces on two levels above the 184,000-square-foot (17,100 m) store.

Walmart did build urban locations in Santurce, (downtown) San Juan, Puerto Rico, known as "Plaza 18", as well as Washington, D.C., where the city's first Walmart is a true mixed-use development, with third party retail as well as 300 apartments above the store. Walmart's plan in Midtown Miami was not an urban store, but rather a suburban-style Super Center with parking in two floors above the ground level, instead of in an open lot. If built, it would be the first traditional Walmart location within the City of Miami limits, although there are numerous locations just outside city limits in Doral, Hialeah, Gladeview, North Miami Beach, and Westchester, as well as a "Neighborhood Market" in the western fringes of the city.

Purchased in October 2011, the retailer closed on the sale in January 2014 for US$8.2 million, the currently vacant site sits at the southern tip of Midtown between North Miami Avenue and Midtown Boulevard from Northeast 29th and 31st Streets, between the burgeoning neighborhoods of Wynwood and Edgewater.

A Walmart Neighborhood Market in western fringes of the city

After two years of litigation, Walmart won their first court battle in August 2015. The litigation once again targeted the city's departure from the law by providing Walmart illegal zoning variances and the illegal street re-configuration caused by the development which would contribute excessively to local traffic problems.

The Midtown development contains a Target and a Ross.

The Walmart broke ground with an illegal permit from the City of Miami in January 2016, after a panel of state judges in the 3rd District Court of Appeals blocked a petition challenging the development.

In 2016, Stern won a judgment against the City of Miami in a public records lawsuit related to Walmart's plan to build in Midtown Miami. That case proved Stern's claims that Walmart did not hold good title to all the land upon which they obtained a permit to build from the city. As a result, the City of Miami froze their permit and eventually, construction of the Walmart was involuntarily halted when the City revoked their foundation permit on June 21, 2016, and construction ceased at the site within the week, which is how Walmart's vacant Midtown site remains.

In September 2019, Walmart sold its land for $26.4 million.

Opioids settlement

Main article: Walmart Inc. v. DEA-DOJ

On December 22, 2020, the United States Department of Justice filed an official complaint towards Walmart pharmacies for failing to comply with the Controlled Substances Act, by prescribing opioids and other restricted substances to its customers.

Under the presiding of former attorney general William Barr, the Walmart corporate and the United States Department of Justice and the Drug Enforcement Administration went to court in attempt to resolve the issue. Other pharmacies were also pulled into this legal case for similarly defying the Controlled Substances Act. Many large pharmaceutical companies, such as Walgreens, Sam's Club & CVS Pharmacy were included in this case.

Within the lawsuit, the United States Department of Justice argued that Walmart pressured pharmacists to refill as many prescriptions as fast as possible. They also argued that the all pharmacies in the United States have to comply with federal law before refilling a prescription. Walmart counter-argued that every individual pharmacist must make the decision to refill a prescription or not.

After deliberations, the jury sided with the United States Department of Justice. All the companies involved were forced to pay a total of 3.1 billion dollars in restitution and damages, and were banned from dispensing opioids to consumers.

See also

References

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