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{{short description|Online multiplayer gaming and digital media delivery service by Microsoft}}
{{Infobox video game online service
{{pp-move}}
|title = Xbox Live
{{Use mdy dates|date=June 2019}}
|logo = ]
{{Infobox online service
|caption = Xbox Live logo used since 2005I just got a Xbox Live card code for free! :D freexboxlivecc
| name = Xbox network
|developer = ]
| logo = XBOX Network logo.png
|type = Online service
| developer = ]
|update = February 19, 2013 (])
| type = Online service
|status = <!-- Please do not add "online" here. See the talk page for more info (May 2011) -->
| status = Active<!-- Status of the subject of the article. Use one or two descriptive words, e.g. "Active", "Defunct", "Down", "Discontinued" -->
|released = November 15, 2002
| launched = {{start date and age|2002|11|15}}
|platform = ] <small>(closed 2010)</small><br />]<br />] to ] <small>(as ])</small><br />] onwards <small>(full integration)</small><br />]
| platform = ] <small>(Service was discontinued on April 15, 2010)</small><ref name="Xbox 1 Live Discontinued" /><br />] <br />]<br />] <br />] – ] <small> as (])</small><br />]/]/]/] <small> as (]/])</small><br /><ref name="live-switch">{{cite web|last1=Morris|first1=Tatiana|title=Minecraft on Nintendo Switch to use Xbox Live login, Minecraft CEO "really" wants Sony cooperation|url=http://www.gamezone.com/news/minecraft-on-nintendo-switch-to-use-xbox-live-login-minecraft-ceo-really-wants-sony-cooperation-3454651|website=Gamezone|date=June 14, 2017|access-date=June 16, 2017|language=en|archive-date=June 18, 2017|archive-url=https://web.archive.org/web/20170618005607/http://www.gamezone.com/news/minecraft-on-nintendo-switch-to-use-xbox-live-login-minecraft-ceo-really-wants-sony-cooperation-3454651|url-status=live}}</ref><br />] <small>(Servers shut down on May 16, 2022)</small><br />]<ref name="news.xbox.com">{{cite web|url=https://news.xbox.com/2016/06/13/minecraft-realms-friendly-update/|title=Friendly Update with Xbox Live and Realms rolling out now on mobile and Windows 10!|first1=John|last1=Thornton|first2=Executive Producer for|last2=Minecraft|date=June 13, 2016|access-date=December 30, 2016|archive-date=October 16, 2017|archive-url=https://web.archive.org/web/20171016172321/https://news.xbox.com/2016/06/13/minecraft-realms-friendly-update/|url-status=live}}</ref><br />]<ref name="news.xbox.com"/><br />]<ref name="news.xbox.com"/><br />
|members = 46 million<ref name="Geekwire 2013" />
| pricing = Free for Xbox network<br/>$9.99/month for Xbox Game Pass Core<br/>$14.99/month for Xbox Game Pass Standard <br/>$19.99/month for Xbox Game Pass Ultimate
|website = {{URL|http://www.xbox.com/live/}}
| members = 120 million <small>(as of January 2023)</small><ref name="subs">{{cite web | url=https://www.videogameschronicle.com/news/microsoft-says-xbox-monthly-active-users-hit-a-record-120-million/#:~:text=Xbox%20reportedly%20attracted%20a%20record,Game%20Pass%E2%80%9D%20during%20the%20quarter | title=Microsoft says Xbox monthly active users hit a record 120 million | date=January 24, 2023 | access-date=January 25, 2023 | archive-date=January 24, 2023 | archive-url=https://web.archive.org/web/20230124232503/https://www.videogameschronicle.com/news/microsoft-says-xbox-monthly-active-users-hit-a-record-120-million/#:~:text=Xbox%20reportedly%20attracted%20a%20record,Game%20Pass%E2%80%9D%20during%20the%20quarter | url-status=live }}</ref>
| website = {{URL|https://www.xbox.com/live}}
| logo_size = 225
}} }}


The '''Xbox network'''<!--"network" is not capitalized, per Microsoft-->, formerly known and commonly referred to as '''Xbox Live''', is an ] ] and ] delivery service created and operated by ] for the ] brand. It was first made available to the original ] console on November 15, 2002.<ref>{{Cite web|date=2002-11-15|title=Xbox Live Arrives in Stores, Sparking the Next Revolution in Video Games|url=https://news.microsoft.com/2002/11/15/xbox-live-arrives-in-stores-sparking-the-next-revolution-in-video-games/|url-status=live|archive-url=https://web.archive.org/web/20200801203934/https://news.microsoft.com/2002/11/15/xbox-live-arrives-in-stores-sparking-the-next-revolution-in-video-games/|archive-date=2020-08-01|access-date=2020-08-24|website=Microsoft Stories|language=en-US}}</ref><ref>{{Cite web|date=2002-08-13|title=Microsoft to launch Xbox Live on 15 November|url=https://www.itweb.co.za/content/8OKdWqDE1G8vbznQ|url-status=dead|archive-url=https://web.archive.org/web/20200815151518/https://www.itweb.co.za/content/8OKdWqDE1G8vbznQ|archive-date=August 15, 2020|access-date=2020-08-24|website=ITWeb}}</ref><ref>{{Cite web|date=2002-11-15|title=Xbox Live launches|url=https://www.gamespot.com/articles/xbox-live-launches/1100-2897734/|url-status=live|archive-url=https://web.archive.org/web/20200824205130/https://www.gamespot.com/articles/xbox-live-launches/1100-2897734/|archive-date=2020-08-24|access-date=2020-08-24|website=GameSpot}}</ref><ref>{{Cite web|date=2002-11-15|title=Xbox Live|url=https://www.gamingnexus.com/Article/71/Xbox-Live/|url-status=live|archive-url=https://web.archive.org/web/20200824211341/https://www.gamingnexus.com/Article/71/Xbox-Live/|archive-date=2020-08-24|access-date=2020-08-24|website=Gaming Nexus|language=en}}</ref> An updated version of the service, adding the ], became available with the ] console launch in November 2005, and a further enhanced version was released in 2013 with the ].<ref>{{Cite web|date=2005-11-15|title=Microsoft Unveils Initial Xbox 360 Marketplace Content|url=https://www.gamasutra.com/view/news/98142/Microsoft_Unveils_Initial_Xbox_360_Marketplace_Content.php|access-date=2020-08-24|website=Gamasutra|language=en|archive-date=August 24, 2020|archive-url=https://web.archive.org/web/20200824213330/https://www.gamasutra.com/view/news/98142/Microsoft_Unveils_Initial_Xbox_360_Marketplace_Content.php|url-status=live}}</ref><ref name=":0">{{Cite web|date=2013-11-20|title=Xbox One: what you get for Xbox Live Gold|url=https://www.eurogamer.net/articles/2013-11-19-xbox-one-what-you-get-for-xbox-live-gold|url-status=live|archive-url=https://web.archive.org/web/20200512005830/https://www.eurogamer.net/articles/2013-11-19-xbox-one-what-you-get-for-xbox-live-gold|archive-date=2020-05-12|access-date=2020-08-25|website=Eurogamer|language=en}}</ref> The service is used on the latest ] and, in addition to a ], is the account for Xbox ecosystem; accounts can store games and other content.
'''Xbox Live''' (]ed as '''Xbox LIVE'''<ref>{{cite web| url = http://www.microsoft.com/library/toolbar/3.0/trademarks/en-us.mspx | title = Microsoft Trademarks | date = 2007-12-13 | accessdate = 2008-07-27 }}</ref>) is an ] ] and ] delivery service created and operated by ]. It is currently the only ] service on ] that charges users a fee to play multiplayer gaming. It was first made available to the ] system in November 2002. An updated version of the service became available for the ] console at that system's launch in September 2005, and is a competitor of ]'s ] and ]'s relatively new ].


The service was extended in 2007 on the ] platform, named ], which makes most aspects of the system available on Windows computers. Microsoft has announced plans to extend Live to other platforms such as ] and ]s as part of the ] initiative.<ref>{{cite web| url = http://www.consolewatcher.com/2007/01/imagine-a-live-anywhere/ | title = Imagine A Live Anywhere! | date = 2007-01-12 | accessdate = 2008-07-27 }}</ref> With Microsoft's new ], ], full Xbox Live functionality is integrated into new Windows Phones that launched since late 2010.<ref>{{cite web|url=http://www.microsoft.com/presspass/press/2010/feb10/02-15MWC10PR.mspx|title=Microsoft Unveils Windows Phone 7 Series}}</ref> The service shut down for the original Xbox in May 2010. The service was extended in 2007 across the ] platform, named ], now defunct, which made most aspects of the system available on Windows computers. The ] and ] are now used to cross over the Xbox ecosystem into PC gaming, in addition to ] and ]s as part of the ] initiative.<ref>{{cite web|url=http://www.consolewatcher.com/2007/01/imagine-a-live-anywhere/ |title=Imagine A Live Anywhere! |date=January 12, 2007 |access-date=July 27, 2008 |url-status=dead |archive-url=https://web.archive.org/web/20080324103541/http://www.consolewatcher.com/2007/01/imagine-a-live-anywhere/ |archive-date=March 24, 2008 }}</ref> Microsoft's former ], ], included full Xbox Live functionality until it was discontinued.<ref>{{cite web|url=https://www.microsoft.com/presspass/press/2010/feb10/02-15MWC10PR.mspx |title=Microsoft Unveils Windows Phone 7 Series |website=] |url-status=dead |archive-url=https://web.archive.org/web/20100218182001/http://www.microsoft.com/presspass/press/2010/feb10/02-15MWC10PR.mspx |archive-date=February 18, 2010 }}</ref> The service shut down for the original Xbox on April 15, 2010, and original Xbox Games are now only playable online through ], an unofficial Xbox Live replacement service, or through ] (LAN) ] applications.<ref>{{Cite web |date=2023-10-01 |title=The original Xbox Live can now play online games again with some help from Insignia |url=https://www.neowin.net/news/the-original-xbox-live-can-now-play-online-games-again-with-some-help-from-insignia/ |access-date=2023-10-01 |website=Neowin |language=en}}</ref><ref name="Xbox 1 Live Discontinued">{{cite web|last=Whitten|first=Marc|title=A Letter from Marc Whitten: Discontinuation of Xbox LIVE for Original Xbox Games|url=http://gamerscoreblog.com/press/archive/2010/02/05/gh789.aspx?|archive-url=https://web.archive.org/web/20100209024133/http://gamerscoreblog.com/press/archive/2010/02/05/gh789.aspx|archive-date=February 9, 2010|access-date=June 19, 2013|url-status=dead}}</ref>


The Xbox Live service is available as both a free and subscription-based service, known as ''Xbox Live Free''<ref name="XboxLiveFree2"/> and ''Xbox Live Gold'' respectively, with several features such as online gaming restricted to the Gold service. Prior to October 2010, the free service was known as ''Xbox Live Silver''.<ref name="XboxLiveFree1"/> Xbox network service is available as both a free service and a subscription-based service known as ''Xbox Game Pass Core''. In 2021, Microsoft renamed Xbox Live as simply the "Xbox network" to cover all of its services related to Xbox, and began slowly phasing out all "Live" branding until it was fully removed in 2023.<ref>{{Cite web |last=Boddy |first=Zachary |date=2021-03-22 |title=Microsoft officially ends 'Xbox Live' brand, changes to 'Xbox network' |url=https://www.windowscentral.com/microsoft-officially-ends-xbox-live-brand-changes-xbox-network |access-date=2023-05-08 |website=Windows Central |language=en}}</ref>


==Availability==
ΒνξΝφά==History==
] ]
The Xbox network is available in the following 41 countries and territories:<ref name="countries">{{cite web |publisher=Microsoft |work=Xbox.com |title=Countries/Regions with LIVE Service - Xbox.com |url=https://www.xbox.com/Shell/ChangeLocale |access-date=August 8, 2020 |archive-date=August 8, 2020 |archive-url=https://web.archive.org/web/20200808011439/https://www.xbox.com/Shell/ChangeLocale |url-status=live }}</ref><ref>{{Cite web |title=Xbox Supported Countries & Regions {{!}} Xbox |url=https://www.xbox.com/en-US/regions |access-date=2025-01-07 |website=Xbox.com |language=en}}</ref>
As ] developed the original ] console, online gaming was designated as one of the key pillars for the greater Xbox strategy. ] had made an attempt to capitalize on the ever-growing online gaming scene when it launched the ] video game console in 1999, including online support as standard, called ] and ]. Nevertheless, due to lack of widespread broadband adoption at the time, the Dreamcast shipped with only a ] modem while a later-released ] adapter was neither widely supported or widely available. ] was available, though limited in size due to the narrowband connection and the size limitations of a ]. The online features, while praised as innovative, were largely considered a failure, and the Dreamcast's immediate competitor, the ], did not initially ship with built-in networking capabilities.GAHHHAGHSGUGIUASHUUHSE Hhuydhusysda y YGGyuafuh uhUYyadsgfyGYdUIYTdySD


seven in ]:
{{div col|colwidth=20em}}
* {{flagicon|Argentina}} ]*
* {{flagicon|Brazil}} ]
* {{flagicon|Canada}} ]
* {{flagicon|Chile}} ]*
* {{flagicon|Colombia}} ]*
* {{flagicon|Mexico}} ]
* {{flagicon|United States}} ]
{{div col end}}


one in {{Tooltip|]|Officially merged with the Middle East.}}:
{{div col|colwidth=20em}}
* {{flagicon|South Africa}} ]
{{div col end}}


nine in the ] region:
{{div col|colwidth=20em}}
* {{flagicon|Australia}} ]
* {{flagicon|China}} ]
* {{flagicon|Hong Kong}} ]
* {{flagicon|India}} ]
* {{flagicon|Japan}} ]
* {{flagicon|New Zealand}} ]
* {{flagicon|Singapore}} ]
* {{flagicon|South Korea}} ]
* {{flagicon|Taiwan}} ]
{{div col end}}


21 in ]:
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{{div col|colwidth=20em}}
sd
* {{flagicon|Austria}} ]
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* {{flagicon|Belgium}} ]
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* {{flagicon|Czech Republic}} ]
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* {{flagicon|Denmark}} ]
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* {{flagicon|Finland}} ]
* {{flagicon|France}} ]
* {{flagicon|Germany}} ]
* {{flagicon|Greece}} ]
* {{flagicon|Hungary}} ]
* {{flagicon|Ireland}} ]
* {{flagicon|Italy}} ]
* {{flagicon|Netherlands}} ]
* {{flagicon|Norway}} ]
* {{flagicon|Poland}} ]
* {{flagicon|Portugal}} ]
* {{flagicon|Slovakia}} ]
* {{flagicon|Spain}} ]
* {{flagicon|Sweden}} ]
* {{flagicon|Switzerland}} ]
* {{flagicon|Turkey}} ]
* {{flagicon|United Kingdom}} ]
{{div col end}}


three in the {{Tooltip|]|Officially merged with Africa.}}
Microsoft, however, hoped that the Xbox would succeed where the Dreamcast had failed. The company determined that intense online gaming required the throughput of a ] connection and the storage space of a ], and thus these features would be vital to the new platform. This would allow not only for significant downloadable content, such as new levels, maps, weapons, challenges and characters, to be downloaded quickly and stored, but also would make it possible to standardize bandwidth intensive features such as voice communication. ] and ] both had a vision of making premium download content and ]s that would attract many new customers. Based on this reasoning, the console included a standard ] port (10/100) in order to provide connectivity to common ], but did not include a modem or any dial-up support, and its online service was designed to support broadband users only. Critics scoffed at the idea, citing poor broadband adoption at the turn of the century.<ref>{{Cite book|author=Dean Takahashi|title=Opening The Xbox: Inside Microsoft's Plan to Unleash an Entertainment Revolution|page=339|ISBN=0-7615-3708-2}}</ref>
* {{flagicon|Israel}} ]
* {{flagicon|Saudi Arabia}} ]*
* {{flagicon|United Arab Emirates}} ]*


'*' = Country where Xbox network and Store are officially available, but the Store is in Global currency USD, not in local currency.
When the Xbox launched on November 15, 2001, the as-yet unnamed online service was destined for a Summer 2002 deployment.<ref>{{cite web|author=Microsoft|title=Xbox Erupts on the Scene|url=http://www.microsoft.com/presspass/press/2001/nov01/11-15xboxeruptspr.mspx|accessdate=2008-07-27}}</ref> Xbox Live was finally given a name at ] 2002 when the service was unveiled in its entirety. Sound-dampened booths and broadband-connected Xbox consoles—featuring an early version of '']''—demonstrated the service on the show floor. The ] title was one of the flagship titles for the service, which was slated for a debut on November 15, 2002, marking the anniversary of the Xbox launch. Microsoft announced that 50 Xbox Live titles would be available by the end of 2003.<ref>{{cite web| publisher = ] | title = Xbox Live Turns up the Volume on the Future of Gaming | url = http://www.microsoft.com/presspass/press/2002/may02/05-20e3briefingpr.mspx | date = 2002-05-20 | accessdate = 2006-12-01 }}</ref> Utilizing the required broadband bandwidth, Xbox Live featured a unified gaming "Friends List", as well as a single identity across all titles (regardless of the publisher), and standardized ] with a headset and communication, a feature that was still in its infancy.


Users from other countries are not officially supported, although it is possible for them to access Xbox network if they provide an address located in a country where Xbox network is officially available. The country selected during account creation affects the payment options, content, and services available to the user.<ref>{{cite web|url=https://support.xbox.com/en-US/xbox-360/console/dashboard-or-hub-in-another-language|title=How to change your Xbox LIVE account language setting |publisher=Microsoft Support |date=May 31, 2017}}{{cbignore|bot=medic}}</ref> Previously, users were unable to change their account region, but in October 2012, Microsoft introduced an account migration tool as a pilot project, which allows the user to change their region and maintain their Xbox network profile. Subscriptions, such as that for Xbox Music, cannot be transferred with this method.<ref>{{cite web|title=Xbox Live regional account migration tool is now live|url=http://www.polygon.com/2013/1/16/3882596/xbox-live-regional-account-migration-tool-is-now-live|website=Polygon|date=January 16, 2013|access-date=January 16, 2013|archive-date=January 19, 2013|archive-url=https://web.archive.org/web/20130119053709/http://www.polygon.com/2013/1/16/3882596/xbox-live-regional-account-migration-tool-is-now-live|url-status=live}}</ref>
Leading up to the launch, Microsoft enlisted several waves of ] to improve the service and receive feature feedback. The first wave of beta testers were given ''Revolt!'' (which never was released officially) and ''NFL Fever'' to beta test. Once beta testing concluded, Microsoft sent these beta testers a translucent orange memory card, a headset carrying case, and a beta tester tshirt with the slogan "I have great hands". When the service debuted, it lacked much of the functionality that later titles included, but Xbox Live grew and evolved on the Xbox and many aspects of the service were included with the ] console out of the box, rather than through a later update. Microsoft's 5000th patent was Live-related and gave Xbox 360 users access to watch other gamers compete against each other over Xbox Live.<ref>{{cite web|author=Console Watcher|title=Microsoft's 5,000th Patent: Allowing Users To Spectate Other Players Through Live|url=http://www.consolewatcher.com/2006/03/microsofts-5000th-patent-allowing-users-to-spectate-other-players-through-live/}}</ref>


On May 18, 2011, Microsoft announced that it planned to launch Xbox network in the Middle East within the next twelve months,<ref>{{cite web |url=http://www.itp.net/584823-xbox-live-for-middle-east-in-next-12-months |title=Xbox Live for Middle East in next 12 months – Gadgets – News & Features |publisher=ITP.net |access-date=March 31, 2012 |archive-date=December 28, 2011 |archive-url=https://web.archive.org/web/20111228040502/http://www.itp.net/584823-xbox-live-for-middle-east-in-next-12-months |url-status=live }}</ref> but it never occurred during that time period. However, on October 20, 2012, Microsoft officially announced the service will be launching in the ] and ] in three days time.<ref name="XboxLiveME">{{cite web |last=Rego |first=Nick |url=http://me.ign.com/en/news/4952/XBOX-Live-Launching-in-UAE-and-KSA-Oct-23rd |title=XBOX Live Launching in UAE and KSA Oct 23rd |publisher=IGN Middle East |date=October 20, 2012 |access-date=October 20, 2012 |archive-date=October 23, 2012 |archive-url=https://web.archive.org/web/20121023093557/http://me.ign.com/en/news/4952/XBOX-Live-Launching-in-UAE-and-KSA-Oct-23rd |url-status=live }}</ref>
The packaging for playable Xbox Live titles on the original Xbox console featured the trademark ] underneath the Xbox header. '']'' and '']'' sported a Live "bubble" design, as they only featured downloadable content. This was changed later, wherein all Xbox Live titles included the universal gold Live bar. By the time of the Xbox 360, all titles were required to provide at least a limited form of Xbox Live "awareness".
On November 4, Microsoft announced that the service would be launched on November 29 in ] and ].<ref>{{cite web|url=http://www.infobae.com/notas/679711-Xbox-360-y-todos-sus-servicios-llegan-al-pais.html|title=Xbox 360 y todos sus servicios llegan al país|work=infobae|access-date=November 6, 2012|archive-date=November 8, 2012|archive-url=https://web.archive.org/web/20121108182901/http://www.infobae.com/notas/679711-Xbox-360-y-todos-sus-servicios-llegan-al-pais.html|url-status=live}}</ref> The service also appeared in the following month in ] and ]. The service was launched in ] without Game Pass in late 2014.<ref>{{Cite web|title=Xbox Supported Countries & Regions {{!}} Xbox|url=https://www.xbox.com/en-US/regions|access-date=2020-10-27|website=Xbox.com|language=en|archive-date=May 12, 2021|archive-url=https://web.archive.org/web/20210512094714/https://www.xbox.com/en-US/regions|url-status=live}}</ref>


On March 5, 2022, the Xbox team announced that it suspended all Xbox network services in Russia in response to the ].<ref>{{Cite web |last=Hood |first=Vic |last2=updated |first2=Callum Bains last |date=2022-03-04 |title=Microsoft halts Xbox sales in Russia following Ukraine’s call to ‘block’ accounts |url=https://www.techradar.com/news/ukraine-calls-on-playstation-and-xbox-to-block-all-russian-accounts |access-date=2025-01-07 |website=TechRadar |language=en}}</ref>
On November 15, 2007, Microsoft celebrated Xbox Live's 5th anniversary by offering its then over 8&nbsp;million subscribers the title '']'' free of charge and awarding gamers who had subscribed to Live since its inception 500 free ]. Due to intermittent service interruptions during late December 2007 and early January 2008, Microsoft promised to offer a free ] game to all Xbox Live users as compensation, in an ] to all Xbox Live members from Mark Whitten, Xbox LIVE General Manager.<ref>{{cite web| url = http://wayback.archive.org/web/20100428111748/http://www.majornelson.com/archive/2008/01/03/xbox-live-holiday-performance.aspx | title = Xbox Live Holiday Performance | publisher = majornelson.com | first = Larry | last = Hryb | authorlink = Larry Hryb | date = 2008-01-03 | accessdate = 2008-07-27 }}</ref><!-- DEAD LINK: http://www.xbox.com/en-US/support/live/serviceissue.htm --> Increased demand from Xbox 360 purchasers (the largest number of new user sign-ups in the history of Xbox Live) was given as the reason for the downtime.<ref>. ], January 4, 2008.</ref> On January 18, 2008, Microsoft announced '']'' would be offered free to both Gold and Free members for the week starting January 23 through January 27 as compensation.<ref></ref>


==History==
On November 12, 2009, Dennis Durkin, COO of Microsoft's interactive entertainment business, announced that November 10, 2009, the release of '']'' marked the busiest day ever on Xbox Live, with over two million active users simultaneously.<ref>{{cite web|url=http://g4tv.com/thefeed/blog/post/700680/Tuesday-Was-Xbox-Lives-Busiest-Day-Ever.html|title=Tuesday Was Xbox Live's Busiest Day Ever|
===Launch with the original Xbox===
date=2010-04-10| publisher=G4TV}}</ref>
]
As ] developed the original ] console, online gaming was designated as one of the key pillars for the greater Xbox strategy. ] had made an attempt to capitalize on the ever-growing online gaming scene when it launched the ] video game console in 1999, including online support as standard, with the ] service in North America and ] in Europe.<ref name="SegaNet launch">{{cite web|last=Satterfield |first=Shane |url=http://www.gamespot.com/articles/seganet-launches/1100-2625699/ |title=SegaNet Launches |website=GameSpot |date=September 7, 2000 |access-date=October 30, 2014 |url-status=live |archive-url=https://web.archive.org/web/20150713030636/http://www.gamespot.com/articles/seganet-launches/1100-2625699/ |archive-date=July 13, 2015}}</ref> Nevertheless, due to lack of widespread broadband adoption at the time, the Dreamcast shipped with only a ] modem while a later-released ] adapter was neither widely supported nor widely available. ] was available, though limited in size due to the narrowband connection and the size limitations of a ].<ref name="Culturalist Press">{{cite web | url = http://culturalistpress.com/why-do-xbox-games-updates-take-so-long-to-download/ | title = Why do Xbox games & updates take so long to download? | date = March 2, 2022 | access-date = March 2, 2022 | archive-date = March 2, 2022 | archive-url = https://web.archive.org/web/20220302181550/http://culturalistpress.com/why-do-xbox-games-updates-take-so-long-to-download/ | url-status = live }}</ref> The ] did not initially ship with built-in networking capabilities.


Microsoft, however, hoped that the Xbox would succeed where the Dreamcast had failed. The company determined that intense online gaming required the throughput of a ] connection and the storage space of a ], and thus these features would be vital to the new platform. This would allow not only for significant downloadable content, such as new levels, maps, weapons, challenges and characters, to be downloaded quickly and stored, but also would make it possible to standardize bandwidth intensive features such as voice communication. ] and ] both had a vision of making premium download content and ] that would attract many new customers. Based on this reasoning, the console included a standard ] port (10/100) in order to provide connectivity to common ], but did not include a modem or any dial-up support, and its online service was designed to support broadband users only. Critics scoffed at it, citing poor broadband adoption at the turn of the century.<ref>{{Cite book|author=Dean Takahashi|title=Opening The Xbox: Inside Microsoft's Plan to Unleash an Entertainment Revolution|year=2002|page=|publisher=Prima |isbn=0-7615-3708-2|url=https://archive.org/details/openingxboxinsid00taka/page/339}}</ref><ref name="bloomberg oral">{{cite web | url = https://www.bloomberg.com/news/features/2021-01-06/xbox-the-oral-history-of-an-american-video-game-empire | title = Xbox: The Oral History of an American Video Game Empire | first = Dina | last = Bass | date = January 6, 2021 | access-date = January 6, 2021 | work = ] | archive-date = June 14, 2021 | archive-url = https://web.archive.org/web/20210614013349/https://www.bloomberg.com/news/features/2021-01-06/xbox-the-oral-history-of-an-american-video-game-empire | url-status = live }}</ref>
On February 5, 2010, Marc Whitten announced that Xbox Live had reached 23&nbsp;million members.<ref>{{cite web|url=http://wayback.archive.org/web/20100316130638/http://www.xbox.com/en-US/press/2010/0205-whittenletter.htm|title=An Open Letter from Xbox LIVE General Manager Marc Whitten|
date=2010-02-05| first= Marc| last=Whitten| publisher=Microsoft}}</ref> That same day, ], Xbox Live's Major Nelson, announced on his blog that Xbox Live support for the original Xbox would be discontinued on April 15, 2010. This included online play through backwards compatibility on the Xbox 360 and all downloadable content for original Xbox games.<ref>{{cite web|url=http://majornelson.com/archive/2010/02/05/xbox-live-being-discontinued-for-original-xbox-consoles-and-games.aspx| title=Xbox Live being discontinued for Original Xbox consoles and games | date=2010-02-05| publisher=Microsoft| accessdate=2010-02-08}}</ref>


When the Xbox launched on November 15, 2001, the as-yet unnamed online service was destined for a Summer 2002 deployment.<ref>{{cite web|author=Microsoft |title=Xbox Erupts on the Scene |website=] |url=https://www.microsoft.com/presspass/press/2001/nov01/11-15xboxeruptspr.mspx |access-date=July 27, 2008 |url-status=dead |archive-url=https://web.archive.org/web/20080410163009/http://www.microsoft.com/presspass/press/2001/nov01/11-15xboxeruptspr.mspx |archive-date=April 10, 2008 }}</ref> Xbox Live was finally given a name at ] 2002 when the service was unveiled in its entirety. Sound-dampened booths and broadband-connected Xbox consoles—featuring an early version of '']''—demonstrated the service on the show floor. The ] title was one of the flagship titles for the service, which was slated for a debut on November 15, 2002, marking the anniversary of the Xbox launch. Microsoft announced that 50 Xbox Live titles would be available by the end of 2003.<ref>{{cite web|publisher=] |title=Xbox Live Turns up the Volume on the Future of Gaming |url=https://www.microsoft.com/presspass/press/2002/may02/05-20e3briefingpr.mspx |date=May 20, 2002 |access-date=December 1, 2006 |url-status=dead |archive-url=https://web.archive.org/web/20070314071440/http://www.microsoft.com/presspass/press/2002/May02/05-20E3BriefingPR.mspx |archive-date=March 14, 2007 }}</ref> Utilizing the required broadband bandwidth, Xbox Live featured a unified gaming "Friends List", as well as a single identity across all titles (regardless of the publisher), and standardized ] with a headset and communication, a feature that was still in its infancy.
In August 2010, Microsoft announced an increase to the cost of Xbox Live Gold in several countries by 20%, for the first time since its inception.<ref>{{cite web|url=http://news.cnet.com/8301-17938_105-20015064-1.html| title=Xbox Live Gold subscribers face price increase | date=2010-08-30| publisher=]| accessdate=2010-11-15}}</ref><ref>{{cite web|url=http://www.gamasutra.com/view/news/31153/Interview_Microsofts_Davison_On_How_Kinect_Will_Help_Xbox_Live_Ramp_Up.php| title=Interview: Microsoft's Davison On How Kinect Will Help Xbox Live Ramp Up | date=2010-11-02| publisher=]| quote=''With this dashboard update, you guys are also increasing the yearly subscription fee to $60. When you compare that to services like the PlayStation Network, which has all of their core online services free, how do you guys justify that significant... At this point, it's the cost of a full retail game. What do you feel justifies that price?''| accessdate=2010-11-15}}</ref><ref>{{cite web|url=http://www.zdnet.com/blog/open-source/microsoft-surrenders-on-linux-kinect-hack/7769| title=Microsoft surrenders on Linux Kinect hack | date=2010-11-12| publisher=]| quote=''The company has admitted that users of its XBox Live online service spend only 60% of their time playing games, and that the company was able to raise its price on the service by 20%.''| accessdate=2010-11-15}}</ref>


Leading up to the launch, Microsoft enlisted several waves of ] to improve the service and receive feature feedback. The first wave of beta testers were given '']!'' (which was never released officially) and '']'' to beta test. Once beta testing concluded, Microsoft sent these beta testers a translucent orange memory card, a headset carrying case, and a beta tester t-shirt with the slogan "I've got great hands". When the service debuted, it lacked much of the functionality that later titles included, but Xbox Live grew and evolved on the Xbox and many aspects of the service were included with the ] console out of the box, rather than through a later update. Microsoft granted Live-related patent that gives Xbox 360 users access to watch other gamers compete against each other over Xbox Live.<ref>{{cite web|author=Console Watcher|title=Microsoft's 5,000th Patent: Allowing Users To Spectate Other Players Through Live|url=http://www.consolewatcher.com/2006/03/microsofts-5000th-patent-allowing-users-to-spectate-other-players-through-live/|url-status=dead|archive-url=https://web.archive.org/web/20060502164926/http://consolewatcher.com/2006/03/microsofts-5000th-patent-allowing-users-to-spectate-other-players-through-live/|archive-date=May 2, 2006|access-date=2020-08-25}}</ref>
It was announced on June 10, 2011 that the service is going to be fully integrated into Microsoft's upcoming ].<ref>{{cite web|url=http://www.maximumpc.com/article/news/windows_8_integrate_xbox_live_support |title=Windows 8 To Integrate Xbox Live Support |publisher=Maximum PC |date= |accessdate=2011-08-29}}</ref>


The packaging for playable Xbox Live titles on the original Xbox console featured a trademark luminescent orange-gold bar underneath the Xbox header. '']'' and '']'' sported a Live "bubble" design, as they only featured downloadable content. It was changed later, wherein all Xbox Live titles included the universal orange-gold Live bar. By the time of the Xbox 360, all titles were required to provide at least a limited form of Xbox Live "awareness".{{clarify|date=December 2013}} In July 2004, Xbox Live had reached 1 million online users.<ref>{{cite web|url=http://www.activewin.com/interviews/microsoft/37.shtml |title=ActiveXbox.com: Interview with Larry Hryb, Director of Programming: Xbox Live |access-date=November 4, 2015 |url-status=dead |archive-url=https://web.archive.org/web/20160201104901/http://www.activewin.com/interviews/microsoft/37.shtml |archive-date=February 1, 2016 }}</ref> In July 2005, Xbox Live had reached 2 million online users.<ref>{{cite web|url=https://arstechnica.com/gaming/2005/07/778/|title=Xbox LIVE users top 2 million|date=July 21, 2005|access-date=December 30, 2016|archive-date=August 1, 2020|archive-url=https://web.archive.org/web/20200801212404/https://arstechnica.com/gaming/2005/07/778/|url-status=live}}</ref>
In October 2011, Microsoft announced live streaming cable television with various providers.<ref>{{cite web|url=http://www.engadget.com/2011/10/05/microsoft-reveals-new-tv-providers-on-xbox-360-in-the-us-and-int/ |title=Microsoft reveals new TV providers including Verizon and Comcast coming to Xbox 360 (video) |publisher=Engadget |date=2011-10-05 |accessdate=2011-11-04}}</ref>


===Subsequent growth===
In February 2013, Yusuf Mehdi, corporate vice president of Microsoft’s Interactive Entertainment Business, shared that Xbox LIVE members now number 46 million, up 15 percent from a year ago. during the D: Dive into Media conference in Southern California.<ref name="Geekwire 2013">{{cite web|url=http://www.geekwire.com/2013/microsoft-24m-kinect-sensors-sold-xbox-live-reaches-46m-members/|title=Geekwire:Microsoft: 24M Kinects sold, Xbox Live hits 46M members|date=February 11, 2013|accessdate=May 6, 2013|work=Geekwire}}</ref>
]
On November 15, 2007, Microsoft celebrated Xbox Live's 5th anniversary by offering its then over 8&nbsp;million subscribers the title '']'' free of charge and awarding gamers who had subscribed to Live since its inception 500 free ]. Due to intermittent service interruptions during late December 2007 and early January 2008, Microsoft promised to offer a free ] game to all Xbox Live users as compensation, in an ] to all Xbox Live members from Marc Whitten, Xbox LIVE General Manager.<ref>{{cite web| url = http://www.majornelson.com/archive/2008/01/03/xbox-live-holiday-performance.aspx| archive-url = https://web.archive.org/web/20100428111748/http://www.majornelson.com/archive/2008/01/03/xbox-live-holiday-performance.aspx| archive-date = April 28, 2010 | title = Xbox Live Holiday Performance | publisher = majornelson.com | first = Larry | last = Hryb | author-link = Larry Hryb | date = January 3, 2008 | access-date = July 27, 2008 }}</ref> Increased demand from Xbox 360 purchasers (the largest number of new user sign-ups in the history of Xbox Live) was given as the reason for the downtime.<ref> {{Webarchive|url=https://web.archive.org/web/20111201212234/http://www.pcworld.com/article/141018/microsoft_offers_free_game_for_xbox_live_holiday_problems.html |date=December 1, 2011 }}. ], January 4, 2008.</ref> On January 18, 2008, Microsoft announced '']'' would be offered free to both Gold and Free members for the week starting January 23 through January 27 as compensation.<ref>{{cite web|title=Undertow Free of Charge Next Week on Xbox LIVE Arcade|url=http://gamerscoreblog.com/team/archive/2008/01/18/UndertowFreeofCharge.aspx|url-status=live|archive-url=https://web.archive.org/web/20100212172304/http://gamerscoreblog.com/team/archive/2008/01/18/UndertowFreeofCharge.aspx|archive-date=February 12, 2010|work=archive.org}}</ref>


On November 12, 2009, Dennis Durkin, COO of Microsoft's interactive entertainment business, announced that November 10, 2009, the release of '']'' marked the busiest day ever on Xbox Live, with over two million active users simultaneously.<ref>{{cite web|url=http://g4tv.com/thefeed/blog/post/700680/Tuesday-Was-Xbox-Lives-Busiest-Day-Ever.html|archive-url=https://web.archive.org/web/20170630000325/http://g4tv.com/thefeed/blog/post/700680/Tuesday-Was-Xbox-Lives-Busiest-Day-Ever.html|url-status=dead|archive-date=June 30, 2017|title=Tuesday Was Xbox Live's Busiest Day Ever|date=April 10, 2010|publisher=G4TV}}</ref>
==Xbox Live features==
<div style="font-size: 90%;float:right;border-left:1em solid white">
{|class="wikitable"
|+'''Comparison of Xbox Live Free and Gold services'''
!| Feature
!Live Free<ref name="XboxLiveFree2">{{cite web|url=http://www.gamasutra.com/view/news/31092/Microsoft_Renames_Xbox_Live_Silver_to_Xbox_Live_Free.php|title=Microsoft Renames Xbox Live Silver to 'Xbox Live Free'|author=Kyle Orland}}</ref><ref name="XboxLiveFree1">{{cite web|url=http://www.xbox.com/en-US/live/joinlive?xr=shellnav |title=Xbox LIVE Membership &#124; Xbox LIVE Subscription &#124; Join Xbox LIVE |publisher=Xbox.com |date= |accessdate=2011-08-29}}</ref>
!Live Gold
!Additional requirements
!Currently available
|-
|'''Voice chat'''
| {{yes2}} Yes
| {{yes2}} Yes
|rowspan="2" style="background:#bfd; color:black; vertical-align:middle; text-align:center; " class="table-yes2" | Headset (wired or wireless) or ]
| {{yes2}} Yes
|-
|'''Party chat'''
| {{no2}} No
| {{yes2}} Yes
| {{yes2}} Yes
|-
|'''Video Kinect'''
| {{no2}} No
| {{yes2}} Yes
|style="align:left; background:#bfd; color:black; vertical-align:middle;" class="table-yes2"|
*Headset (wired or wireless)
*Kinect
| {{yes2}} Yes
|-
|'''Avatars'''
| {{yes2}} Yes
| {{yes2}} Yes
| {{no2}} No
| {{yes2}} Yes
|-
|'''Downloadable content'''
| {{yes2}} Yes{{Ref|a|}}
| {{yes2}} Yes
| {{no2}} No
| {{yes2}} Yes
|-
|'''Online multi-player'''
| {{no2}} No
| {{yes2}} Yes
| {{no2}} No
| {{yes2}} Yes
|-
|'''] point results'''
| {{yes2}} Yes
| {{yes2}} Yes
| {{no2}} No
| {{yes2}} Yes
|-
|''']{{Ref|e|}}'''
| {{yes2}} Yes
| {{yes2}} Yes
| {{yes2}} ]
| {{yes2}} Yes
|-
|''']'''
| {{no2}} No
| {{yes2}} Yes
| {{yes2}} Xbox Music Pass
| {{yes2}} Yes
|-
|''']{{Ref|b|}}'''
| {{yes2}} Yes
| {{yes2}} Yes
| {{no2}} No
| {{yes2}} Yes
|-
|''']{{Ref|d|}}'''
| {{yes2}} Yes
| {{yes2}} Yes
| {{no2}} No
| {{yes2}} Yes
|-
|''']{{Ref|d|}}'''
| {{no2}} No
| {{yes2}} Yes
| {{no2}} No
| {{yes2}} Yes
|-
|'''Sports Picks'''
| {{no2}} No
| {{yes2}} Yes
| {{no2}} No
| {{yes2}} Yes
|-
|'''Avatar Kinect'''
| {{no2}} No
| {{yes2}} Yes
| {{yes2}} Kinect
| {{yes2}} Yes
|-
|'''Kinect Fun Labs'''
| {{yes2}} Yes
| {{yes2}} Yes
| {{yes2}} Kinect
| {{yes2}} Yes
|-
|''']'''
| {{yes2}} Yes
| {{yes2}} Yes
| {{no2}} No
| {{yes2}} Yes
|-
|''']'''
| {{yes2}} Yes
| {{yes2}} Yes
| {{no2}} No
| {{yes2}} Yes
|-
|''']'''
| {{no2}} No
| {{yes2}} Yes
| {{no2}} No
| {{yes2}} Yes
|-
|''']'''
| {{no2}} No
| {{yes2}} Yes
| {{no2}} No
| {{yes2}} Yes
|-
! colspan="5"| Social networking services
|-
|''']{{Ref|d|}}'''
| {{no2}} No
| {{yes2}} Yes
| {{yes2}}
* Xbox 360 messenger kit
* Headset (wired or wireless)
* Kinect
* Skype account
| {{no2}} No
|-
! colspan="5"| Television & other entertainment services
|-
|''']'''{{Ref|c|}}
| {{no2}} No
| {{yes2}} Yes
| {{no2}} No
| {{yes2}} Yes
|-
|''']'''{{Ref|g|}}
| {{yes2}} Yes
| {{yes2}} Yes
| {{no2}} No
| {{yes2}} Yes
|-
|'''] Instant Video{{Ref|b|}}'''
| {{no2}} No
| {{yes2}} Yes
| {{yes2}} Amazon Prime subscription
| {{yes2}} Yes
|-
|''']'''{{Ref|c|}}
| {{yes2}} Yes
| {{yes2}} Yes
| {{no2}} No
| {{yes2}} Yes
|-
|''']'''{{Ref|h|}}
| {{no2}} No
| {{yes2}} Yes
| {{yes2}} Canal+ subscription
| {{yes2}} Yes
|-
|''']'''{{Ref|m|}}
| {{no2}} No
| {{yes2}} Yes
| {{yes2}} Crunchyroll premium membership
| {{yes2}} Yes
|-
|''']'''{{Ref|c|}}
| {{no2}} No
| {{yes2}} Yes
| {{no2}} No
| {{yes2}} Yes
|-
|''']{{Ref|b|}}'''
| {{no2}} No
| {{yes2}} Yes
| {{yes2}} ] affiliated ISP
| {{yes2}} Yes
|-
|''']{{Ref|g|}}'''
| {{no2}} No
| {{yes2}} Yes
| {{yes2}} Foxtel On Xbox Live subscription
| {{yes2}} Yes
|-
|''']{{Ref|b|}}'''
| {{no2}} No
| {{yes2}} Yes
| {{yes2}} Hulu Plus subscription
| {{yes2}} Yes
|-
|''']'''{{Ref|k|}}
| {{no2}} No
| {{yes2}} Yes
| {{no2}} No
| {{yes2}} Yes
|-
|''']'''
| {{no2}} No
| {{yes2}} Yes
| {{yes2}} last.fm account
| {{yes2}} Yes
|-
|'''Live events'''
| {{yes2}} Yes
| {{yes2}} Yes
| {{yes2}} Requirements vary by event
| {{yes2}} Yes
|-
|''']'''{{Ref|e|}}{{Ref|m|}}
| {{no2}} No
| {{yes2}} Yes
| {{no2}} No
| {{no2}} No
|-
|''']'''
| {{no2}} No
| {{yes2}} Yes
| {{yes2}} Club Universe Diamond membership
| {{no2}} No
|-
|''']'''
| {{no2}} No
| {{yes2}} Yes
| {{yes2}}MLB.tv subscription
| {{yes2}} Yes
|-
|''']'''{{Ref|i|}}
| {{no2}} No
| {{yes2}} Yes
| {{yes2}} Imagenio subscription
| {{yes2}} Yes
|-
|'''] movie streaming{{Ref|b|}}{{Ref|c|}}'''
| {{no2}} No
| {{yes2}} Yes
| {{yes2}} Netflix subscription
| {{yes2}} Yes
|-
|''']'''{{Ref|g|}}
| {{no2}} No
| {{yes2}} Yes
| {{no2}} No
| {{yes2}} Yes
|-
|''']{{Ref|c|}}'''
| {{no2}} No
| {{yes2}} Yes
| {{yes2}} Sky TV subscription or pay-per-view;<br/>additional subscriptions required to access some content.
| {{yes2}} Yes
|-
|''']'''{{Ref|l|}}
| {{no2}} No
| {{yes2}} Yes
| {{yes2}} Optik TV subscription & kit
| {{yes2}} Yes
|-
|'''] TV'''{{Ref|k|}}
| {{yes2}} Yes
| {{yes2}} Yes
| {{yes2}} AT&T U-Verse Subscription & Kit
| {{yes2}} Yes
|-
|'''] TV'''{{Ref|k|}}
| {{no2}} No
| {{yes2}} Yes
| {{yes2}} Verizon FiOS TV and Internet accounts
| {{yes2}} Yes
|-
|''']'''{{Ref|f|}}
| {{yes2}} Yes
| {{yes2}} Yes
| {{yes2}} Vodafone Casa TV subscription
| {{yes2}} Yes
|-
|''']'''{{Ref|k|}}
| {{no2}} No
| {{yes2}} Yes
| {{yes2}} Xfinity Digital Perferred and Xfinity Internet accounts
| {{yes2}} Yes
|-
|''']'''{{ref|e|}}
| {{yes2}} Yes{{Ref|l|}}
| {{yes2}} Yes
| {{yes2}} ] (to purchase fights)
| {{yes2}} Yes
|-
|''']'''
| {{no2}} No
| {{yes2}} Yes
| {{no2}} No
| {{yes2}} Yes
|-
|''']{{Ref|d|}}'''
| {{no2}} No
| {{yes2}} Yes
| {{yes2}} YouTube account
| {{yes2}} Yes
|-
|''']'''{{Ref|j|}}
| {{yes2}} Yes
| {{yes2}} Yes
| {{no2}} No
| {{yes2}} Yes
|-
| colspan="5" style="text-align:center;"|
{{note|a}}<small>'''a''' Some content available one week after Gold subscribers</small><br />
{{note|b}}<small>'''b''' Available in U.S. and Canada only</small><br />
{{note|c}}<small>'''c''' Available in UK and Ireland only</small><br />
{{note|d}}<small>'''d''' Over 18's Only/Parental Permission Required</small><br/>
{{note|e}}<small>'''e''' Various Rental Fees Apply</small><br />
{{note|f}}<small>'''f''' Available in Portugal only</small><br />
{{note|g}}<small>'''g''' Available in Australia only</small><br />
{{note|h}}<small>'''h''' Available in France only</small><br />
{{note|i}}<small>'''i''' Available in Spain only</small><br />
{{note|j}}<small>'''j''' Available in Germany only</small><br />
{{note|k}}<small>'''k''' Available in U.S. only</small><br />
{{note|l}}<small>'''l''' Available in Canada only</small><br />
{{note|m}}<small>'''m''' Not Available in Japan, Slovakia, Saudi Arabia, and the UAE</small><br />
{{note|n}}<small>'''n''' Not Available in Saudi Arabia and UAE</small><br />
|}
</div>


On February 5, 2010, Marc Whitten announced that Xbox Live had reached 23&nbsp;million members.<ref>{{cite web|url=http://xbox.com/press/2010/0205-whittenletter.htm|title=An Open Letter from Xbox LIVE General Manager Marc Whitten
] allows users of Xbox Live, PCs (Both on the ] and ] platforms), and ] devices to connect and directly message each other. It is possible for eight people to chat with one another at one time, while playing games, listening to music, or watching movies. This complements the existing voice and ] of Xbox Live. Users will see at a glance if their existing contacts on ] have ]s. As of the December 4, 2007 dashboard update, ] on Xbox Live is now available to child accounts if the user is 13 years of age or older.
|date=February 5, 2010| first= Marc| last=Whitten| publisher=Microsoft}}{{dead link|date=June 2016|bot=medic}}{{cbignore|bot=medic}}</ref> On the same day, ], Xbox Live's Major Nelson, announced on his blog that Xbox Live support for the original Xbox would be discontinued on April 15, 2010, including online play through backwards compatibility on the Xbox 360 and all downloadable content for original Xbox games.<ref>{{cite web| url=http://majornelson.com/archive/2010/02/05/xbox-live-being-discontinued-for-original-xbox-consoles-and-games.aspx| title=Xbox Live being discontinued for Original Xbox consoles and games| date=February 5, 2010| publisher=Microsoft| access-date=February 8, 2010| archive-url=https://web.archive.org/web/20101125060201/http://majornelson.com/archive/2010/02/05/xbox-live-being-discontinued-for-original-xbox-consoles-and-games.aspx| archive-date=November 25, 2010| url-status=dead| df=mdy-all}}</ref>


In August 2010, Microsoft announced an increase to the cost of Xbox Live Gold in several countries by 20%, for the first time since its inception.<ref>{{cite web| url=http://news.cnet.com/8301-17938_105-20015064-1.html| title=Xbox Live Gold subscribers face price increase| date=August 30, 2010| publisher=]| access-date=November 15, 2010| archive-date=February 28, 2014| archive-url=https://web.archive.org/web/20140228075745/http://news.cnet.com/8301-17938_105-20015064-1.html| url-status=dead}}</ref><ref>{{cite web| url=http://www.gamasutra.com/view/news/31153/Interview_Microsofts_Davison_On_How_Kinect_Will_Help_Xbox_Live_Ramp_Up.php| title=Interview: Microsoft's Davison On How Kinect Will Help Xbox Live Ramp Up| date=November 2, 2010| website=]| quote=''With this dashboard update, you guys are also increasing the yearly subscription fee to $60. When you compare that to services like the PlayStation Network, which has all of their core online services free, how do you guys justify that significant... At this point, it's the cost of a full retail game. What do you feel justifies that price?''| access-date=November 15, 2010| archive-date=November 18, 2021| archive-url=https://web.archive.org/web/20211118223155/https://www.gamasutra.com/view/news/31153/Interview_Microsofts_Davison_On_How_Kinect_Will_Help_Xbox_Live_Ramp_Up.php| url-status=live}}</ref><ref>{{cite news| url=https://www.zdnet.com/blog/open-source/microsoft-surrenders-on-linux-kinect-hack/7769| title=Microsoft surrenders on Linux Kinect hack| date=November 12, 2010| work=]| quote=''The company has admitted that users of its XBox Live online service spend only 60% of their time playing games, and that the company was able to raise its price on the service by 20%.''| access-date=November 15, 2010| archive-date=November 15, 2010| archive-url=https://web.archive.org/web/20101115074556/http://www.zdnet.com/blog/open-source/microsoft-surrenders-on-linux-kinect-hack/7769| url-status=dead}}</ref> The basic service was also renamed. Prior to October 2010, the free service was known as ''Xbox Live Silver''.<ref name="silver-rebranding">{{cite web|url=http://www.gamasutra.com/view/news/31092/Microsoft_Renames_Xbox_Live_Silver_to_Xbox_Live_Free.php|title=Microsoft Renames Xbox Live Silver to 'Xbox Live Free'|author=Kyle Orland|access-date=October 21, 2010|archive-date=May 11, 2012|archive-url=https://web.archive.org/web/20120511050801/http://www.gamasutra.com/view/news/31092/Microsoft_Renames_Xbox_Live_Silver_to_Xbox_Live_Free.php|url-status=live}}</ref>
On September 4, 2007, Microsoft launched the ], which included a small ] keypad known as the Xbox 360 Chatpad that connects directly into the Xbox 360 controller, either wired or wireless, to support text and instant messaging.


It was announced on June 10, 2011, that the service is going to be fully integrated into Microsoft's ].<ref>{{cite web|url=http://www.maximumpc.com/article/news/windows_8_integrate_xbox_live_support |title=Windows 8 To Integrate Xbox Live Support |publisher=Maximum PC |access-date=August 29, 2011 |url-status=dead |archive-url=https://web.archive.org/web/20110902035748/http://www.maximumpc.com/article/news/windows_8_integrate_xbox_live_support |archive-date=September 2, 2011 }}</ref>
===Current features===


In October 2011, Microsoft announced live streaming cable television with various providers.<ref>{{cite web |url=https://www.engadget.com/2011/10/05/microsoft-reveals-new-tv-providers-on-xbox-360-in-the-us-and-int/ |title=Microsoft reveals new TV providers including Verizon and Comcast coming to Xbox 360 (video) |publisher=Engadget |date=October 5, 2011 |access-date=November 4, 2011 |archive-date=May 1, 2019 |archive-url=https://web.archive.org/web/20190501180919/https://www.engadget.com/2011/10/05/microsoft-reveals-new-tv-providers-on-xbox-360-in-the-us-and-int/ |url-status=live }}</ref>
* Virtual avatars representing the user's likeness.
* Achievements earned during gameplay.
* Gamerscores amounting the total of a user's Achievement points.
* Rep voted by other users preferring or avoiding the user. Rep defaults to five stars over time after the user has been preferred by at least one other user.
* ] list displaying the user's chosen friends of up to 100.
* Recent players list displaying the last 50 players the user has met.
* Complaint system allowing users to file reports of other users that have broken Xbox Live ].
* ] integration.
* ] offering downloadable content for games, music and movies.
* ] and ] chat.
* Multiplayer gameplay for up to four players via system link or Xbox Live.
* ] multiplayer with Windows gamers on select games via ]
* ] depending on the user's cumulative gamerscore, rep, location, language and gamer zone.
* Party system for up to eight users for playing games and watching movies.
* ] controlling younger users' exposure to other users.
* Inside Xbox video newsletter detailing Xbox 360 news, events, products, interviews and games. Content is ] directly from the ].
* ] video service offering unlimited streaming for thousands of television shows and movies.
* ] marketplace offering streaming of video content instantly in ] ] with ].
* ] music streaming service offering artist radio stations and related music.
* Halo Waypoint multimedia hub for all '']''-related content.
* ] virtual arcade space offering a library of classic retro games.
* ] entertainment portal providing the latest news and gossip in the world of celebrities, music and movies.
* ] live and on-demand sports service offering streaming of up to 3,500 sporting events.
* ] and ] ] functionality.
* ] compatibility allowing users to manage their Xbox Live profiles, send and receive messages, play video games, as well as earn achievements exclusive to Windows Phone titles.
* ] marketplace offering unlimited streaming of music and music videos.
* Avatar Kinect social media service allowing users to interact with one another and create media using their Avatars.
* ] video streaming service offering commercially supported television and movie content from networks such as ], ] and ] (US).
* Kinect Fun Labs development hub allowing users to play, create and share their own Kinect experiences.
* ] search engine allowing users to search for any piece of content on their console.
* ] allows users to browse the internet using their console.
* ] allowing users to access their profiles and save data from any console.
* ] streaming service, which streams over 800 US-based radio stations<ref>{{cite web|last=Maloney |first=Paul |url=http://www.kurthanson.com/news/radio-tv-clear-channel-puts-iheartradio-xbox-live-yahoo-connected-tv |title=Radio on the TV: Clear Channel puts iHeartRadio on Xbox Live, Yahoo! connected TV &#124; RAIN: Radio And Internet Newsletter |publisher=Kurthanson.com |date=2011-10-06 |accessdate=2012-03-31}}</ref> (requires Gold membership and iHeartRadio account)
* ] application allowing for unlimited access to shared video content (requires Gold membership and YouTube account).
* ] service offering region-specific television content.
* ] offering movies-on-television content.
* ] allowing users to access television and movie content (requires Gold Membership and Dailymotion account).
* ] allows users to view pay-per-view events in 1080p HD, access a library of live and on-demand video content, connect with friends to predict fight results and have the ability to compare fighter statistics and records.
* ] offering out-of-market ] games (requires Gold membership and MLB.tv subscription)
* Live event streaming, including video game announcements, award shows, concerts, sports, beauty pageants and news events (most events require Gold membership and fees)
*Sports Picks allowing users to predict the outcome of sporting events, including UFC, NBA and NHL games, with future support for MLB games and Miss Universe Organization pageants (requires Gold membership)
* Various TV on-demand services which are available to all users (no Gold subscription required), albeit restricted by region. Such services include:
** Australia: ]
** Germany: ] Mediathek<ref>{{cite web|url=http://www.golem.de/1201/89118.html |title=Xbox 360: ZDF-Mediathek ab heute in Xbox Live |publisher=Golem.de |date=2012-01-17 |accessdate=2012-03-31|language=German|trans_title=Xbox 360: ZDF-Mediathek available on Xbox Live from today}}</ref>
** UK: ]<ref>{{cite news|url=http://www.bbc.co.uk/news/technology-16029825|title=BBC News: Microsoft prepares major update for Xbox 360 console|accessdate=December 5, 2011|work=BBC News|date=2011-12-05}}</ref>
* Various TV on-demand services which require a Gold subscription. Access to these services varies by region and some require a separate subscription to the provider. Such services include:
** Australia: ] and ]
** France: ]<ref>{{cite web|author=October 10, 2010 19.58 Europe/London |url=http://www.broadbandtvnews.com/2010/10/10/canal-to-streams-channels-to-xbox-360/ |title=Canal+ to stream channels to Xbox 360 |publisher=Broadbandtvnews.com |date=2010-10-10 |accessdate=2012-09-19}}</ref>
** UK: ], ] and ]
** U.S.: ] and ]
** Canada: ]


]
===Upcoming features===
In February 2013, Yusuf Mehdi, corporate vice president of Microsoft's Interactive Entertainment Business, shared that Xbox Live members now number 46 million, up 15 percent from a year ago, during the Dive into Media conference in Southern California.<ref name="Geekwire 2013">{{cite web|url=http://www.geekwire.com/2013/microsoft-24m-kinect-sensors-sold-xbox-live-reaches-46m-members/|title=Geekwire:Microsoft: 24M Kinects sold, Xbox Live hits 46M members|date=February 11, 2013|access-date=May 6, 2013|work=Geekwire|archive-date=May 26, 2022|archive-url=https://web.archive.org/web/20220526192154/https://www.geekwire.com/2013/microsoft-24m-kinect-sensors-sold-xbox-live-reaches-46m-members/|url-status=live}}</ref>
* ] chat engine allowing users to video chat and voice chat with each content (requires Gold membership, Skype account and Kinect).

* ] on Xbox Live allows users to view the Miss Universe, ] and ] ]s in 1080p HD, access a library of photo and video content from the titleholders, interact during the pageants using either Kinect or Xbox SmartGlass and have the ability to view delegate profiles (requires Gold and Club Universe Diamond memberships).
In June 2014, Microsoft retracted the Xbox Live Gold requirements to access streaming media apps (including ], ], ], Internet Explorer, Skype, and others), though various rental or subscription fees may still apply.<ref name="extremetech-nffree">{{cite news|title=Desperate Microsoft removes Xbox Live Gold paywall for Netflix, Hulu, other web services|url=http://www.extremetech.com/gaming/182310-desperate-microsoft-finally-removes-xbox-live-gold-paywall-for-netflix-hulu|work=ExtremeTech|date=May 13, 2014|access-date=May 13, 2014|last1=Plafke|first1=James|archive-date=May 14, 2014|archive-url=https://web.archive.org/web/20140514020649/http://www.extremetech.com/gaming/182310-desperate-microsoft-finally-removes-xbox-live-gold-paywall-for-netflix-hulu|url-status=live}}</ref><ref name="eurogamer-xblgoldpaywall">{{cite web|title=Microsoft to remove Xbox Live Gold paywall for streaming apps|url=http://www.eurogamer.net/articles/2014-05-13-microsoft-to-remove-xbox-live-gold-paywall-for-streaming-apps|work=Eurogamer|date=May 13, 2014|access-date=May 13, 2014|archive-date=May 14, 2014|archive-url=https://web.archive.org/web/20140514051217/http://www.eurogamer.net/articles/2014-05-13-microsoft-to-remove-xbox-live-gold-paywall-for-streaming-apps|url-status=live}}</ref>

On December 25, 2014, both PlayStation Network and Xbox Live suffered network disruption after a ].<ref name="TheNextWeb.com">{{cite web|last1=Ghoshal|first1=Abhimanyu|title=PlayStation Network and Xbox Live down for many over Christmas|url=https://thenextweb.com/insider/2014/12/26/playstation-network-xbox-live-since-christmas/|publisher=TheNextWeb.com|access-date=December 27, 2014|date=December 25, 2014|archive-date=March 14, 2021|archive-url=https://web.archive.org/web/20210314133348/https://thenextweb.com/insider/2014/12/26/playstation-network-xbox-live-since-christmas/|url-status=live}}</ref> Functionality was restored on December 28, with some users experiencing difficulties in the days that followed.<ref name="PlayStation Network Update">{{cite web|last1=Jensen|first1=Catherine|title=PlayStation Network Update|url=http://blog.us.playstation.com/2014/12/27/playstation-network-update-3/|publisher=PlayStation Blog|access-date=December 28, 2014|date=December 27, 2014|archive-date=December 29, 2014|archive-url=https://web.archive.org/web/20141229044717/http://blog.us.playstation.com/2014/12/27/playstation-network-update-3/|url-status=live}}</ref><ref name="business2community.com">{{cite web|url=http://www.business2community.com/tech-gadgets/playstation-network-still-suffering-connectivity-problems-01109871|title=PlayStation Network Still Suffering Connectivity Problems|work=Business 2 Community|date=December 30, 2014|access-date=January 8, 2015|archive-date=June 16, 2021|archive-url=https://web.archive.org/web/20210616072408/https://www.business2community.com/tech-gadgets/playstation-network-still-suffering-connectivity-problems-01109871|url-status=live}}</ref> A group called, "The Phantom Squad" has threatened to disrupt the Xbox Live network through a ] on December 25, 2015.<ref>{{Cite web|title = Got A PS4 Or Xbox One? Hackers Could Be About To Ruin Christmas - AGAIN|url = http://www.huffingtonpost.co.uk/2015/12/18/hacking-group-phantom-squad-threaten-to-take-xbox-live-and-psn-down-over-christmas_n_8836330.html|website = The Huffington Post UK|date = December 18, 2015|access-date = December 22, 2015|archive-date = December 20, 2015|archive-url = https://web.archive.org/web/20151220012316/http://www.huffingtonpost.co.uk/2015/12/18/hacking-group-phantom-squad-threaten-to-take-xbox-live-and-psn-down-over-christmas_n_8836330.html|url-status = live}}</ref>

In 2019, the Official Xbox Magazine revealed that Xbox Live would be made cross platform, and will serve ], ] and ].<ref>{{Cite web|date=2019-02-04|title=Microsoft preparing to bring Xbox Live to iOS, Android, and Nintendo Switch|url=https://www.theverge.com/2019/2/4/18210199/microsoft-xbox-live-ios-android-switch-cross-platform|url-status=live|archive-url=https://web.archive.org/web/20200820171646/https://www.theverge.com/2019/2/4/18210199/microsoft-xbox-live-ios-android-switch-cross-platform|archive-date=2020-08-20|access-date=2020-08-25|website=The Verge|language=en}}</ref>

Microsoft added Xbox Live Gold to its ] program as part of a new Xbox Game Pass Ultimate subscription tier in April 2019.<ref>{{Cite web |url=https://www.theverge.com/2019/4/5/18296816/microsoft-xbox-game-pass-ultimate-subscription-pricing-release-date-rumors |title=Microsoft to combine Xbox Game Pass and Xbox Live into $14.99-a-month subscription |last=Warren |first=Tom |date=April 5, 2019 |website=The Verge |access-date=June 9, 2019 |archive-url=https://web.archive.org/web/20190527042744/https://www.theverge.com/2019/4/5/18296816/microsoft-xbox-game-pass-ultimate-subscription-pricing-release-date-rumors |archive-date=May 27, 2019 |url-status=live }}</ref>

===Rebranding===
On January 22, 2021, Microsoft planned to increase the prices for the Xbox Live Gold subscriptions, as follows: by $1 for the monthly subscription ($10.99 from $9.99), by $5 for the 3-month subscription ($29.99 from $24.99), by $20 for the 6-month subscription ($59.99 from $39.99), and by $60 (double the price) for the 12-month subscription ($119.99 from $59.99). However, the 6-month and 12-month subscription price increases would not affect existing subscribers when they resubscribed at the same level, nor those already subscribed through the Xbox Games Pass Ultimate program.<ref>{{cite web | url = https://www.theverge.com/2021/1/22/22244173/microsoft-xbox-live-gold-price-increase-pricing | title = Microsoft is increasing the price of Xbox Live Gold | first = Tom | last = Warren | date = January 22, 2021 | access-date = January 22, 2021 | work = ] | archive-date = February 7, 2022 | archive-url = https://web.archive.org/web/20220207065810/https://www.theverge.com/2021/1/22/22244173/microsoft-xbox-live-gold-price-increase-pricing | url-status = live }}</ref> However, after complaints from the Xbox community, Microsoft made an announcement on the same day that they revoked their decision, and that they would not increase the prices of any of the subscriptions, thus they would remain the same as they were.<ref>{{cite web | url = https://www.theverge.com/2021/1/23/22245630/microsoft-xbox-live-gold-price-increase-reversed-f2p | title = Microsoft backtracks on Xbox Live Gold price hike | first = Sam | last = Byford | date = January 22, 2021 | access-date = January 21, 2021 | work = ] | archive-date = December 13, 2021 | archive-url = https://web.archive.org/web/20211213155506/https://www.theverge.com/2021/1/23/22245630/microsoft-xbox-live-gold-price-increase-reversed-f2p | url-status = live }}</ref><ref>{{Cite web|url=https://news.xbox.com/en-us/2021/01/22/update-on-xbox-live-gold-pricing/|title=No Changes to Xbox Live Gold Pricing, Free-to-Play Games to be Unlocked &#91;Update&#93;|date=January 22, 2021|access-date=April 5, 2022|archive-date=April 6, 2022|archive-url=https://web.archive.org/web/20220406152908/https://news.xbox.com/en-us/2021/01/22/update-on-xbox-live-gold-pricing/|url-status=live}}</ref>

Microsoft officially announced that they would be branding Xbox Live as "Xbox network" in March 2021 as to cover all the services related to Xbox and not just Xbox Live. Xbox Live Gold would remain the same name and to distinguish the subscription program from the set of services. Microsoft also stated that with this, it will eliminate the requirement to have Xbox Live Gold to play free-to-play games on Xbox consoles.<ref>{{cite web | url = https://www.theverge.com/2021/3/22/22345276/microsoft-xbox-live-network-rebrand-name-change | title = Microsoft rebrands Xbox Live to Xbox network | first = Tom | last = Warren | date = March 22, 2021 | access-date = March 22, 2021 | work = ] | archive-date = May 17, 2021 | archive-url = https://web.archive.org/web/20210517220803/https://www.theverge.com/2021/3/22/22345276/microsoft-xbox-live-network-rebrand-name-change | url-status = live }}</ref>

By January 2021, Microsoft reported that there were more than 100 million Xbox users (including those through the Xbox Game Pass subscription).<ref>{{cite web | url = https://www.theverge.com/2021/1/26/22250795/xbox-game-pass-subscribers-growth-microsoft | title = Xbox Game Pass subscribers hit 18 million | first = Tom | last = Warren | date = November 6, 2021 | work = ] | access-date = November 6, 2021 | archive-date = January 18, 2022 | archive-url = https://web.archive.org/web/20220118144101/https://www.theverge.com/2021/1/26/22250795/xbox-game-pass-subscribers-growth-microsoft | url-status = live }}</ref>


==User information== ==User information==
===Gamertag===<!-- This section is linked from ] --> ===Gamertag===<!-- This section is linked from ] -->
A Gamertag is the universal name for a ] on Microsoft's Xbox Live. A Gamertag used online must be unique and can be up to 15 characters in length, including numbers, letters, and spaces. Gamertags can be changed using a premium service on the Xbox 360 console (first time is free then for a price of 800 Microsoft Points), the system supports 8 Xbox Live-enabled profiles per memory unit and 32 profiles on the hard drive.<ref>http://wayback.archive.org/web/20110722013304/http://support.xbox.com/support/en/us/nxe/kb.aspx?ID=905882&lcid=1033&category=xboxlive {{Dead link|date=August 2011}}</ref> A '''gamertag''' is the universal name for a ] on the Xbox network. A gamertag is a unique identifier, and can include numbers, letters, and spaces. Gamertags can be changed using an Xbox Series X|S, Xbox One, or Xbox 360 console (first time is free, all other changes afterwards are charged), while the Xbox 360 supports eight Xbox network-enabled profiles per memory unit and thirty-two profiles on the hard drive.<ref>{{Cite web|url=http://support.xbox.com/support/en/us/nxe/kb.aspx?ID=905882&lcid=1033&category=xboxlive|archive-url = https://web.archive.org/web/20110722013304/http://support.xbox.com/support/en/us/nxe/kb.aspx?ID=905882&lcid=1033&category=xboxlive|archive-date = July 22, 2011|title = Xbox Support}}</ref>


A player's Gamertag account status can be checked using a variety of online tools, which is useful especially when looking for a new Gamertag, or confirming that a Gamertag exists. Using a valid Gamertag, any player can be located and messaged from within Live. There are also several websites which allow users of Gamertags to upload photos and information about themselves. A player's Gamertag account status can be checked using a variety of online tools, which is useful especially when looking for a new gamertag, or confirming that a gamertag exists. Using a valid gamertag, any player can be found and messaged from within the network. There are also several websites which allow users of gamertags to upload photos and information about themselves.


{{Anchor|Gamer picture|gamer picture}}
Gamertags can be used in a variety of places, including the original ], the ], ], ], and ] Creators Club.
Gamertags also contain avatar images (or "gamer pictures"), with the stock images sometimes associated with certain games or game characters. On Xbox 360, individual gamerpics are available, but they are usually bundled into packs. It is also possible to take "Public" pictures (which are shown to all that view a profile, unless the user has a different "personal" picture set) which can be taken of avatars while using the avatar editor. On Xbox One and Xbox Series X|S, players are able to upload custom images of their choice through the Xbox app, subject to Xbox approval.


Users were formerly forbidden to use strings such as gay or refer to homosexuality in any way in their gamertag or profile due to it being considered "content of a sexual nature", even if the string occurs in a legitimate surname. Incidents where a woman was suspended from the service for identifying herself as a ], and an incident where a male user was suspended for using his surname "Gaywood" in his username attracted controversy.<ref>{{cite news |url=https://www.foxnews.com/story/lesbian-banned-from-microsofts-xbox-live |title=Lesbian Banned From Microsoft's XBOX Live |date=February 26, 2009 |access-date=October 27, 2009 |publisher=] |archive-date=May 17, 2009 |archive-url=https://web.archive.org/web/20090517034001/http://www.foxnews.com/story/0,2933,500824,00.html |url-status=live }}</ref><ref name=GAYER>{{cite web |url=http://kotaku.com/390593/thegayergamer-gets-xbox-live-ban-microsoft-explains |title=theGAYERgamer gets XBOX live ban Microsoft explains. |publisher=Kotaku |date=May 14, 2008 |access-date=October 27, 2009 |first1=Leigh |last1=Alexander |archive-date=March 1, 2009 |archive-url=https://web.archive.org/web/20090301130559/http://kotaku.com/390593/thegayergamer-gets-xbox-live-ban-microsoft-explains |url-status=live }}</ref><ref name=gaywood>{{cite web|url=http://kotaku.com/5010324/microsoft-explains-gaywood-ban|title=Microsoft explains gaywood ban|publisher=Kotaku|date=May 21, 2008|access-date=October 27, 2009|first1=Leigh|last1=Alexander|archive-date=February 28, 2009|archive-url=https://web.archive.org/web/20090228083923/http://kotaku.com/5010324/microsoft-explains-gaywood-ban|url-status=live}}</ref><ref>{{cite web |url=http://consumerist.com/5160187/identifying-yourself-as-a-lesbian-gets-you-banned-on-xbox-live |title=Identifying yourself as a lesbian gets you banned on XBOX Live|date=February 25, 2009|access-date=October 27, 2009|first1=Meg|last1=Marco|publisher=] |archive-url=https://web.archive.org/web/20091008213210/http://consumerist.com/5160187/identifying-yourself-as-a-lesbian-gets-you-banned-on-xbox-live |archive-date=October 8, 2009|url-status=dead}}</ref><ref>{{Cite news | first=Nathan | last=Meuiner | title=Homophobia and Harassment in the Online Gaming Age | date=January 13, 2010 | publisher=IGN | url=http://xboxlive.ign.com/articles/106/1060720p1.html | archive-url=https://web.archive.org/web/20100116142533/http://xboxlive.ign.com/articles/106/1060720p1.html | url-status=dead | archive-date=January 16, 2010 | work=IGN Xbox Live | access-date=January 15, 2010 }}</ref> In February 2009, Xbox Live Lead Program Manager for Enforcement ] clarified the service's policy on sexual identification, stating that "Expression of any ] is not allowed in Gamertags" but that the company is "examining how we can provide it in a way that won't get misused".<ref name=seXBOX>{{cite web|url=http://kotaku.com/5160677/microsoft-looking-to-change-xbox-live-sexual-discrimination|title=Microsoft looking to change XBOX Live sexual discrimination|date=February 26, 2009|access-date=October 27, 2009|publisher=Kotaku|first1=Luke|last1=Plunkett|archive-date=May 16, 2013|archive-url=https://web.archive.org/web/20130516062012/http://kotaku.com/5160677/microsoft-looking-to-change-xbox-live-sexual-discrimination|url-status=live}}</ref> Changes announced in March 2010 permit Xbox Live members to express sexual orientation in their gamertags and profiles.<ref name="queerty">{{cite web |url=http://www.queerty.com/wow-xbox-live-will-let-players-mention-their-sexuality-without-getting-banned-20100305/ |title=WOW: Xbox Live Will Let Players Mention Their Sexuality Without Getting Banned |date=March 5, 2010 |publisher=Queerty.com |access-date=August 29, 2011 |archive-date=March 14, 2014 |archive-url=https://web.archive.org/web/20140314200220/http://www.queerty.com/wow-xbox-live-will-let-players-mention-their-sexuality-without-getting-banned-20100305/ |url-status=live }}</ref>
{{Anchor|Gamer picture|gamer picture}}Gamertags also contain avatar images (or "gamer pictures"), often associated with certain games or game characters. Individual gamerpics cost between 15 and 20 Microsoft Points, but they are usually bundled into packs; packs of four or five gamerpics usually cost 80 Microsoft Points, while packs of ten typically cost 150. "Personal" pictures (which are only shown when friends view a profile) can be taken with an Xbox Live vision camera. It is also possible to take "Public" pictures (which are shown to all that view a profile, unless the user has a different "personal" picture set) which can be taken of avatars while using the avatar editor.

Users were formerly forbidden to use strings such as "gay" or refer to homosexuality in any way in their Gamertag or profile due to it being considered "content of a sexual nature", even if the string occurs in a legitimate surname. Incidents where a woman was suspended from the service for identifying herself as a ], and an incident where a male user was suspended for using his surname "Gaywood" in his username attracted controversy.<ref>{{cite news|url=http://www.foxnews.com/story/0,2933,500824,00.html|title=Lesbian Banned From Microsoft's XBOX Live|date=2009-02-26|accessdate=2009-10-27|publisher=]}}</ref><ref name=GAYER>{{cite web|url=http://kotaku.com/390593/thegayergamer-gets-xbox-live-ban-microsoft-explains|title=theGAYERgamer gets XBOX live ban Microsoft explains.|publisher=Kotaku|date=2008-05-14|accessdate=2009-10-27|first1=Leigh|last1=Alexander}}</ref><ref name=gaywood>{{cite web|url=http://kotaku.com/5010324/microsoft-explains-gaywood-ban|title=Microsoft explains gaywood ban|publisher=Kotaku|date=2008-05-21|accessdate=2009-10-27|first1=Leigh|last1=Alexander}}</ref><ref>{{cite web|url=http://consumerist.com/5160187/identifying-yourself-as-a-lesbian-gets-you-banned-on-xbox-live|title=Identifying yourself as a lesbian gets you banned on XBOX Live|date=2009-02-25|accessdate=2009-10-27|first1=Meg|last1=Marco|publisher=]}}</ref><ref>{{Cite news| first=Nathan | last=Meuiner | coauthors= |authorlink= | title=Homophobia and Harassment in the Online Gaming Age | date=2010.01.13 | publisher=IGN | url =http://xboxlive.ign.com/articles/106/1060720p1.html | work =IGN Xbox Live | pages = | accessdate = 2010-01-15 | language = }}</ref> In February 2009, Xbox Live Lead Program Manager for Enforcement ] clarified the service's policy on sexual identification, stating that "Expression of any ] is not allowed in Gamertags" but that the company is "examining how we can provide it in a way that won't get misused."<ref name=seXBOX>{{cite web|url=http://kotaku.com/5160677/microsoft-looking-to-change-xbox-live-sexual-discrimination|title=Microsoft looking to change XBOX Live sexual discrimination|date=2009-02-26|accessdate=2009-10-27|publisher=Kotaku|first1=Luke|last1=Plunkett}}</ref> Changes announced in March 2010 permit Xbox Live members to express sexual orientation in their gamertags and profiles.<ref name="queerty">{{cite web|url=http://www.queerty.com/wow-xbox-live-will-let-players-mention-their-sexuality-without-getting-banned-20100305/ |title=WOW: Xbox Live Will Let Players Mention Their Sexuality Without Getting Banned |publisher=Queerty.com |date= |accessdate=2011-08-29}}</ref>


===Gamerscore=== ===Gamerscore===
The Gamerscore (G) is an ] system that measures the number of Achievement points accumulated by a user with a LIVE profile. These Achievement points are awarded for the completion of game-specific challenges, such as beating a ] or amassing a specified number of wins against other players in online matches. The Gamerscore (G) is an ] point accumulation system that reflects the number of achievements accumulated by a user on Xbox through the displaying of the number of points accumulated. These Achievement points are awarded for the completion of game-specific challenges, such as beating a ] or amassing a specified number of wins against other players in online matches and other various in game challenges.


Initially, retail Xbox 360 games offered up to 1,000G spread over a variable number of Achievements, while each ] title contained 12 Achievements totaling 200G. On February 1, 2007, ] announced on their Gamerscore Blog some new policies that developers must follow related to Gamerscore and Achievements in future releases.<ref></ref> All regular disc-based games must have 1,000 Gamerscore points in the base game; the title can ship with fewer than 1,000 points, but anything added later must be free. ]s also now have the option of adding up to 250 points via downloadable content every quarter after the first year of release (for a total of 1,750 points). Xbox Live Arcade titles must have 200 Gamerscore and may add up to 50 points via downloadable content (for a total of 250 points).<ref>{{cite web|url=http://www.411mania.com/games/columns/103556 |title=Xbox LIVE Achievement changes, '&#39;411mania'&#39; |publisher=411mania.com |accessdate=2011-08-29}}</ref> Initially, retail Xbox 360 games offered up to 1,000G spread over a variable number of Achievements, while each ] title contained 12 Achievements totaling 200G. On February 1, 2007, ] announced on their Gamerscore Blog some new policies that developers must follow related to Gamerscore and Achievements in future releases.<ref>{{cite web|url=http://gamerscoreblog.com/team/archive/2007/02/01/540575.aspx|archive-url=https://web.archive.org/web/20100210173501/http://gamerscoreblog.com/team/archive/2007/02/01/540575.aspx |archive-date=February 10, 2010 |work=archive.org|title=Canadian Online Casinos - Recommended Casino sites for Canada }}</ref> All regular disc-based games must have 1,000 Gamerscore points in the base game; the title can ship with fewer than 1,000 points, but anything added later must be free.{{citation needed|date=July 2019}} ] also now have the option of adding up to 250 points via downloadable content every quarter after the first year of release (for a total of 1,750 points). Xbox Live Arcade titles also allowed players to obtain Gamerscore, initially up to 200 Gamerscore with additional points up to 50 Gamerscore via downloadable content (for a total of 250 points),<ref>{{cite web |url=http://www.411mania.com/games/columns/103556 |title=Xbox LIVE Achievement changes, ''411mania'' |publisher=411mania.com |access-date=August 29, 2011 |url-status=dead |archive-url=https://web.archive.org/web/20110919165545/http://www.411mania.com/games/columns/103556 |archive-date=September 19, 2011 }}</ref> but some XBLA games now contain up to 400 Gamerscore without DLC.


On March 25, 2008, Microsoft cracked down on "Gamerscore cheaters" (those who used external tools to artificially inflate their Gamerscore), and reduced their Gamerscores to zero without the option to recover the scores that had been "earned", and branded the player by denoting on their Gamertag that they were a "Cheater".<ref>{{cite web |last=Grant |first=Christopher |url=http://www.joystiq.com/2008/03/25/cheaters-branded-on-xbox-live-gamerscore-reset |title=Cheaters Branded on Xbox Live, Gamerscore Reset, ''Joystiq'' |publisher=Joystiq.com |date=March 25, 2008 |access-date=August 29, 2011 |archive-date=June 20, 2013 |archive-url=https://web.archive.org/web/20130620063008/http://www.joystiq.com/2008/03/25/cheaters-branded-on-xbox-live-gamerscore-reset/ |url-status=live }}</ref>
On May 26, 2007, '']'' was the first ] title to feature Achievements, which counted towards a player's Gamerscore.


The development of the Gamerscore system had created a new niche in the internet economy. Many websites have been created to provide gamers with tips and tricks for getting achievement points. Some sites are solely devoted to these achievement guides, and some blogs provide gaming guides in addition to their other content.
On March 25, 2008, Microsoft cracked down on "Gamerscore cheaters" (those who used external tools to artificially inflate their Gamerscore), and reduced their Gamerscores to zero without the option to recover the scores that had been "earned", and branded the player by denoting on their Gamertag that they were a "Cheater".<ref>{{cite web|last=Grant |first=Christopher |url=http://www.joystiq.com/2008/03/25/cheaters-branded-on-xbox-live-gamerscore-reset |title=Cheaters Branded on Xbox Live, Gamerscore Reset, '&#39;Joystiq'&#39; |publisher=Joystiq.com |date=2008-03-25 |accessdate=2011-08-29}}</ref>


On March 13, 2014, ] became the first player in history to reach 1 million Gamerscore.<ref>{{cite web|url=http://news.xbox.com/2014/05/01/xbox-stallion-83/|title=The Man with a Million Gamerscore: An Interview with Stallion83|first=Xbox Wire|last=Staff|date=May 2014|access-date=December 30, 2016|archive-date=November 20, 2017|archive-url=https://web.archive.org/web/20171120181419/http://news.xbox.com/2014/05/01/xbox-stallion-83/|url-status=live}}</ref>
The development of the Gamerscore system has created a new niche in the internet economy. Many websites have been created to provide gamers with tips and tricks for getting achievement points. Some sites are solely devoted to these achievement guides, and some blogs provide gaming guides in addition to their other content.


===Gamecard===
===Gamercard===<!-- This section is linked from ] -->
The Gamecard is an information panel used to summarize one's user profile on Microsoft's Xbox network. The pieces of information on a Gamercard include:
<!-- Unsourced image removed: ].]] -->
* Gamertag
* Gamer picture (])
* Reputation (only shown on Xbox One and Xbox Series X|S if the viewed player is constantly violating the Community Standards)
* Gamerscore
* Gamer Zone (Xbox 360 only)
* Recent games played


A player's Gamercard can be viewed via the guide, the Xbox app, or online through Xbox.com.
The Gamercard is an information panel used to summarize one's user profile on Microsoft's Xbox Live. The pieces of information on a Gamercard include:


Similarly, ] users were able to download widgets that display their Xbox Live Gamercard within ]'s ]. These can be downloaded onto any Mac with ] or higher via ] .
*Gamertag (in front a silver or gold bar) (active gold members who have had Xbox Live for less than a year feature small bubbles. Anything a year or over will feature the number of years.)
*Gamer picture (])
*Reputation
*Gamerscore
*Gamer Zone
*Recent games played


On Xbox 360, there were four Gamer Zones; ''Recreation'' is for casual gamers, ''Family'' is for ] gamers (without profanity, etc.), ''Pro'' is for competitive gamers who enjoy a challenge, and ''Underground'' is for no-holds-barred gaming where anything goes (as long as it does not violate the Xbox Live Terms of Use). However, in practice these gamer zones were displayed only on the Gamercard of the player, and did not tend to affect the gameplay experience or the matching of players in ]s.
A player's Gamercard can be viewed via the ], or online through . The top bar that displays the Gamertag is shown in front of either a silver or gold bar which designates if the gamer has an Xbox Live Free or Gold subscription (respectively). If the gamer is part of the ] Team, the top bar will also have additional text stating "Launch Team" in the background. Third party sites allow users to post a rendered version of their Gamercard as a small ] applet or ] image on any website or ].

Similarly, ] users can download widgets that display their Xbox Live Gamercard within ]'s ]. These can be downloaded onto any Mac with ] or higher via ] .

There are four Gamer Zones; ''Recreation'' is for casual gamers, ''Family'' is for ] gamers (without profanity, etc.), ''Pro'' is for competitive gamers who enjoy a challenge, and ''Underground'' is for no-holds-barred gaming where anything goes (as long as it does not violate the Xbox Live Terms of Use). However, in practice these gamer zones are displayed only on the Gamercard of the player, and do not tend to affect the gameplay experience or the matching of players in ]s.


===TrueSkill===<!-- This section is linked from ] --> ===TrueSkill===<!-- This section is linked from ] -->
{{main|TrueSkill}} {{main article|TrueSkill}}
]<ref>{{cite web|url=http://wayback.archive.org/web/20090314070111/http://research.microsoft.com/osa/apg/details.aspx|title=TrueSkill}}</ref> is a ranking and ] system which was first implemented as part of the Xbox 360's ''Live'' services. Developed at ] ] (]), the TrueSkill ] is now used in over 150 titles for the Xbox 360{{Citation needed|date=November 2008}} and in the ] game '']''. It uses a ] of uncertainty to address weaknesses in existing ranking systems such as ]. For example, a new player joining million-player leagues can be ranked correctly in fewer than 20 games. It can predict the probability of each game outcome, which enhances competitive matchmaking, making it possible to assemble skill-balanced teams from a group of players with different abilities. ]<ref>{{cite web|url=http://research.microsoft.com/osa/apg/details.aspx|archive-url=https://web.archive.org/web/20081210013829/http://research.microsoft.com/osa/apg/details.aspx |archive-date=December 10, 2008 |title=TrueSkill}}</ref> is a ranking and ] system which was first implemented as part of the Xbox 360's ''Live'' service. Developed at ] ] (]), the TrueSkill ] is now used in over 150 titles for the Xbox 360{{Citation needed|date=November 2008}} and was used in the ] game '']''. It uses a ] of uncertainty to address weaknesses in existing ranking systems such as ]. For example, a new player joining million-player leagues can be ranked correctly in fewer than 20 games. It can predict the probability of each game outcome, which enhances competitive matchmaking, making it possible to assemble skill-balanced teams from a group of players with different abilities.


When matchmaking, the system attempts to match individuals based on their estimated skill level. If two individuals are competing head-to-head and have the same estimated skill level with low estimate uncertainty, they should each have roughly a 50% chance of winning a match. In this way, the system attempts to make every match as competitive as possible. When matchmaking, the system attempts to match individuals based on their estimated skill level. If two individuals are competing head-to-head and have the same estimated skill level with low estimate uncertainty, they should each have roughly a 50% chance of winning a match. In this way, the system attempts to make every match as competitive as possible.
Line 499: Line 185:
In order to prevent abuse of the system, the majority of ranked games have relatively limited options for matchmaking. By design, players cannot easily play with their friends in ranked games. However, these countermeasures have failed due to techniques such as alternate account(s) and system flaws where each system has its own individual TrueSkill rating. To provide less competitive games, the system supports unranked ''Player Matches'', which allow individuals of any skill level to be paired (often including "guests" on an account). Such matches do not contribute to the TrueSkill rating. In order to prevent abuse of the system, the majority of ranked games have relatively limited options for matchmaking. By design, players cannot easily play with their friends in ranked games. However, these countermeasures have failed due to techniques such as alternate account(s) and system flaws where each system has its own individual TrueSkill rating. To provide less competitive games, the system supports unranked ''Player Matches'', which allow individuals of any skill level to be paired (often including "guests" on an account). Such matches do not contribute to the TrueSkill rating.


==Microsoft Store==
==New Xbox Experience {{anchor|NXE}}==
{{Main article|Microsoft Store}}
At ], Microsoft announced that all Xbox 360 owners would receive a new dashboard update, titled New Xbox Experience (NXE), on November 19, 2008<ref name="IGN: Avatars Required">{{cite web|author= Ryan Geddes |url=http://xboxlive.ign.com/articles/918/918113p1.html |title=IGN: Avatars Required |publisher=Xboxlive.ign.com |date=2008-10-09 |accessdate=2011-08-29}}</ref> that has added many new features. Though the new interface is generally downloaded when a new Xbox is connected to Xbox Live, some games, including '']'' and '']'', will also update it.
The Microsoft Store is the current digital marketplace for the Xbox ecosystem starting in 2017 for the Xbox One. It is available on consoles and on Xbox's website (as well as its own website), offering games from across all of Xbox's generations, in addition to movies, television shows, and multiple apps available as streaming services for music or television.


===Xbox 360 stores===
<!-- Deleted image removed: ] -->One feature is the ability to watch standard quality and ] streaming movies and TV shows from ] through the Xbox 360. This feature is only available in the U.S. and Canada, and requires an Xbox Live Gold subscription and Netflix Unlimited. Users are also able to watch Netflix titles with their friends in a party of up to 8 players. Xbox Live members have the ability to view over 12,000 movies and episodes. Users can browse for titles based on their interests and Netflix ratings with the Xbox interface. Users no longer need to visit the website to choose the content to watch.<ref>{{cite web|title= Xbox 360 and Netflix team up|url=http://www.xbox.com/en-US/community/events/e32008/articles/0714-netflixteamup.htm|accessdate=2008-06-17 |archiveurl = http://web.archive.org/web/20080715162214/http://www.xbox.com/en-US/community/events/e32008/articles/0714-netflixteamup.htm <!-- Bot retrieved archive --> |archivedate = 2008-07-15}}</ref><ref>{{dead link|date=August 2011}}</ref> When a player parties up with a group, they also have the ability to join games together, chat together or view a slideshow of photos.


{{Main article|Xbox Games Store}}
Another feature gives players the ability to create ]. Players are able to customize avatars by changing body shape, facial features, hair and clothes, as well as new clothing being released from time to time.<ref>{{cite web|url=http://wayback.archive.org/web/20110727061233/http://www.virtualworldsnews.com/2008/07/microsoft-annou.html|title=Microsoft Announces Avatars for the Xbox 360|accessdate=2008-09-25}}</ref> Xbox Live requires that users select an avatar.<ref name="IGN: Avatars Required" /> Another feature is the ability to install an entire game disc onto the Xbox 360's ], which decreases loading times, and significantly reduces noise due to the game being read from the hard drive and not the louder disc drive (similar to the PS2 HD LOADER Feature). For most games this feature also reduces the amount of time spent reading the disc, thereby helping to extend the ] of the ] mechanism.<ref name="installgames">{{cite web|url=http://ve3d.ign.com/articles/news/39914/Install-Entire-Games-Onto-Xbox-360-Hard-Drive-Purchase-Content-On-PCs|title=Install Entire games onto Xbox 360 Hard Drive}}</ref>
{{See also|Microsoft Movies & TV}}
Xbox Games Store (formerly Xbox Live Marketplace) was a unified storefront for the Xbox 360 and Xbox One which offered both free and premium content for download including ] titles, ], ], Xbox 360 game demos, game expansion material (e.g. extra maps, vehicles, songs), trailers, gamer pictures and themes, television shows, ]s, movie rentals, Apps and games and more.<ref name="marketplace">{{cite web |work=Xbox.com |publisher=] |date=November 22, 2005 |access-date=July 27, 2008 |title=Xbox.com: Xbox LIVE Marketplace |url=http://www.xbox.com/live |archive-date=July 9, 2008 |archive-url=https://web.archive.org/web/20080709055740/http://www.xbox.com/live/ |url-status=live }}</ref>


On November 6, 2006, Microsoft announced ] (Microsoft Films & TV in other supported countries) (formerly Xbox Video Marketplace, Xbox Video and Zune Video), an exclusive video store accessible through the Xbox 360. Launched in the United States on November 22, 2006, the first anniversary of the Xbox 360's launch, the service allows users in the United States to download ] and ] shows for purchase and movies for rental onto an Xbox 360 console for viewing. With the exception of short clips, content is not currently available for streaming, and must be downloaded. Movies are available for rental from the Video Marketplace. They expire in 14 days after download or at the end of the first 24 hours after the movie has begun playing, whichever comes first. Television episodes can be purchased to own, and are transferable to an unlimited number of consoles. Downloaded files use 5.1 ] and are encoded using ] for video at 720p, with a ] of 6.8&nbsp;Mbit/s.<ref name="Xbox 360 live video">{{cite web |url=https://www.engadget.com/2006/11/06/microsofts-xbox-live-video-hdtv-and-hd-movie-downloads-for-you/ |title=HDTV and HD movie downloads for your 360 |access-date=November 11, 2006 |last=Block |first=Ryan |date=November 7, 2006 |publisher=Endaget |archive-date=November 10, 2006 |archive-url=https://web.archive.org/web/20061110111325/http://www.engadget.com/2006/11/06/microsofts-xbox-live-video-hdtv-and-hd-movie-downloads-for-you/ |url-status=live }}</ref> Television content is offered from ], ], ], ] and ]; and movie content is ], ] and ], along with other publishers.<ref name="Live Video announcement">{{cite press release |title=Movies and TV on your Xbox |publisher=Microsoft |date=November 6, 2006 |url=http://xbox.com/community/news/2006/1106-moviestv.htm |archive-url=https://archive.today/20130630171557/http://xbox.com/community/news/2006/1106-moviestv.htm |url-status=dead |archive-date=June 30, 2013 |access-date=July 26, 2008 }}</ref>{{clear}}
During the Press Conference at E3, Microsoft announced ], a series of scheduled programs where Xbox Live members can play against each other. The first announced game is an adaptation of the ] ] '']'' in which one Xbox Live member will play against 100 other members with a live host and prizes awarded.<ref name="passion">{{cite web|title=E3 2008 - Game play for Every Passion|url=http://www.xbox.com/en-US/community/events/e32008/articles/0714-gamesall.htm|accessdate=2008-07-17|date=2008-07-14 |archiveurl = http://web.archive.org/web/20080718021440/http://www.xbox.com/en-US/community/events/e32008/articles/0714-gamesall.htm <!-- Bot retrieved archive --> |archivedate = 2008-07-18}}</ref> This service is currently in an open beta in Canada and the United States.<ref>{{cite web|url=http://xboxlive.ign.com/articles/922/922055p1.html|title=Xbox Live Primetime delayed|accessdate=2009-01-27}}</ref>


== Xbox Play Anywhere ==
The Xbox Guide has also been redesigned. Players are not only able to view their friends and messages, but are able to access their game library. If a user has installed any game onto their Xbox 360 Hard drive, they are able to immediately start the game from the guide, whether they are in a game or in the dashboard. Microsoft also confirmed that every new 360 comes with 3 free Xbox Live Gold trial accounts, upon creating a new account the player is allowed to claim a trial period upon refusing to pay for Gold subscription; therefore allowing the user to try online gameplay for that one-month trial period, after which the player is required to pay subscription fees to continue matchmaking online.<ref>{{cite web|url=http://www.gamesindustry.biz/articles/microsoft-announces-new-xbox-live-interface|title=Microsoft unveils new Xbox Live interface|accessdate=2008-09-25}}</ref> Major Nelson also announced that the update supports 16:10 on VGA or HDMI, expanding the choice of resolutions.<ref>{{cite web|url=http://www.engadgethd.com/2008/07/14/xbox-360-fall-08-dashboard-update-adds-16x10-widescreen-expand/|title=Xbox 360 Fall '08 Dashboard update adds 16x10 widescreen, expanded resolutions|accessdate=2008-09-15}}</ref>
{{Main article|Play Anywhere}}
{{see also|List of Xbox Play Anywhere games}}
]
Originally called ''Live Anywhere, Play Anywhere'' is a cross-platform service allowing owners of ''Xbox'' and ''Windows'' games the ability to use said games on either operating system. Under the scheme, supported games purchased digitally on ] for Xbox One can also be downloaded on a ] PC (running ] or later) through Microsoft Store using the same ] at no additional charge, and vice versa. The scheme also promotes the ability to synchronize save data, achievements, and downloadable content between Windows 10 and Xbox One versions of a game.


Microsoft announced in March 2019 that it would be providing Xbox Live SDKs for ] and ] mobile devices, allowing developers on those platforms to integrate most services of the Xbox network into their applications and games. Microsoft also stated that they were looking to bring this functionality to the ],<ref>{{cite web |last=Warren |first=Tom |date=March 14, 2019 |title=Microsoft announces Xbox Live for any iOS or Android game |url=https://www.theverge.com/2019/3/14/18265214/microsoft-xbox-live-ios-android-games-support-features |url-status=live |archive-url=https://web.archive.org/web/20190314180829/https://www.theverge.com/2019/3/14/18265214/microsoft-xbox-live-ios-android-games-support-features |archive-date=March 14, 2019 |access-date=March 14, 2019 |work=]}}</ref> anticipating this to be a post-launch feature for the Switch port of '']''.<ref>{{cite web |last=Nunneley |first=Stephany |date=March 20, 2019 |title=Cuphead on Switch to support Xbox Live achievements, more in a future update |url=https://www.vg247.com/2019/03/20/cuphead-switch-xbox-live-support/ |url-status=live |archive-url=https://web.archive.org/web/20190321133044/https://www.vg247.com/2019/03/20/cuphead-switch-xbox-live-support/ |archive-date=March 21, 2019 |access-date=March 20, 2019 |work=]}}</ref>
While previous system updates have been stored on ], this is the first update to require a ]. The update requires at least 128MB free space on either a memory card or a ].<ref></ref> Microsoft has stated that many Core or Arcade users will not have sufficient space on their limited memory cards for the new update and thus provided them with a free 512MB memory card or a discounted 20GB hard drive for a limited time.<ref></ref><ref></ref> This promotion has since ended and all new arcade units now come with 512MB of internal memory.{{Citation needed|date=November 2009}}


=== History ===
The NXE was leaked onto Torrent sites and could be installed via a ]. Microsoft's Major Nelson stated that unauthorized installation of NXE would result in the user's console being banned from Xbox Live until its official release which was on November 19, 2008.<ref>{{cite web|url=http://www.xbox360fanboy.com/2008/10/31/nxe-leaked-installation-disables-live-until-november-19|title=NXE leaked, installation disables Live until November 19|author=Xav de Matos}}</ref>
''Play Anywhere'' was originally released as ''Live Anywhere'' as a cross-platform initiative to bring the ''Xbox network'' to a wide variety of Microsoft platforms and devices, including ], ], ] (] and ]), ], and ].<ref name="liveanywhere">{{cite news |author=Jason Cross |date=May 10, 2006 |title=The Skinny on Microsoft's Live Anywhere Service |newspaper=] |url=http://www.extremetech.com/article2/0,1558,1960510,00.asp?kc=ETRSS02129TX1K0000532 |access-date=August 16, 2008 |archive-url=https://web.archive.org/web/20090228190549/http://www.extremetech.com/article2/0,1558,1960510,00.asp?kc=ETRSS02129TX1K0000532 |archive-date=February 28, 2009}}</ref> Microsoft's Chris Early said of ''Live Anywhere'' in 2006 that "it a long-term project expected to be rolled out over several years".<ref name="xblanywhere06">{{cite web |author=Jason Dobson |date=May 18, 2006 |title=Gamasutra – Q&A: Chris Early Breaks Down Microsoft Live Anywhere |url=http://www.gamasutra.com/php-bin/news_index.php?story=9369 |url-status=live |archive-url=https://web.archive.org/web/20200802202340/http://www.gamasutra.com/php-bin/news_index.php?story=9369 |archive-date=August 2, 2020 |access-date=August 17, 2008 |website=]}}</ref> While a concept service for ]s was demonstrated at ] and ] on a ] mobile phone, it never released.<ref>{{cite web |date=May 22, 2006 |title=Exclusive: Live Anywhere |url=http://www.eurogamer.net/tv_video.php?playlist_id=459&s=l |url-status=dead |archive-url=https://web.archive.org/web/20070930040742/http://www.eurogamer.net/tv_video.php?playlist_id=459&s=l |archive-date=September 30, 2007 |access-date=August 16, 2008 |website=]}}</ref>


On February 15, 2010, Microsoft announced its new ], ]. With Windows Phone 7 and Windows Mobile 10, Microsoft integrated full Xbox Live functionality. Windows Phone has since been discontinued.<ref name="auto">{{Cite news |last=Reilly |first=Claire |date=2017-10-08 |title=Windows 10 Mobile gets its final death sentence |work=CNET |url=https://www.cnet.com/news/windows-10-mobile-features-hardware-death-sentence-microsoft/ |access-date=2017-10-09}}</ref>
===Update===
On September 22, 2010, Major Nelson announced that the Xbox Live dashboard will be redesigned once again. The new design incorporates the ] interface used in other Microsoft products, such as ] and ]. As well as a new color scheme and other minor tweaks to the overall layout, the update will also include a "Kinect hub", designed specifically for the ] sensor for easier dashboard navigation. Xbox Live members were able to sign up for a preview program, which opened on September 29, 2010.<ref>{{cite web|url=http://majornelson.com/archive/2010/09/22/xbox-live-update-preview-program.aspx|title=Xbox LIVE Update Preview Program|date=2010-10-04| first= Larry| last=Hryb| publisher=Major Nelson}}</ref> The new dashboard officially went live on November 1.<ref>{{cite web|url=http://www.product-reviews.net/2010/10/09/xbox-360-dashboard-update-release-date-and-details/|title=Xbox 360 Dashboard Update: Release Date and Details|date=2010-10-09| first= Justin| last=Chubb| publisher=Product Reviews}}</ref>


At ] on June 14, 2016, ''Play Anywhere'' was announced, rebranding ''Live Anywhere'', and releasing on September 13, 2016.<ref>{{Cite web |last=Crecente |first=Brian |date=July 1, 2016 |title=Xbox Play Anywhere launches Sept. 13 |url=http://www.polygon.com/2016/7/1/12077802/xbox-play-anywhere-launches-sept-13 |url-status=live |archive-url=https://web.archive.org/web/20160711164520/http://www.polygon.com/2016/7/1/12077802/xbox-play-anywhere-launches-sept-13 |archive-date=July 11, 2016 |access-date=September 28, 2016 |website=Polygon}}</ref>
On June 6, 2011 at ], it was announced that the dashboard will be updated again to include the ] search engine, allowing users to search for games, trailers, movies etc. Kinect will also be updated allowing users to navigate the dashboard and Bing using their voice. Other updates includes cloud storage, YouTube access and live television streaming.<ref>{{cite web|last=Mitchell |first=Richard |url=http://www.joystiq.com/2011/06/06/new-kinect-hub-adds-new-voice-features-coming-fall-2012/ |title=Xbox getting Kinect-powered dashboard update, coming Fall 2011 |publisher=Joystiq |date=2011-06-06 |accessdate=2011-08-29}}</ref> The dashboard update was delayed on December 6, 2011.<ref>{{cite web|url=http://majornelson.com/2011/11/22/xbox-360-dashboard-update-coming-december-6th/#0_undefined,0_ |title=Xbox Live's Major Nelson » Xbox 360 Dashboard update coming December 6th : |publisher=Majornelson.com |date=2011-11-22 |accessdate=2012-03-31}}</ref>


==Xbox Live Marketplace== ==Xbox Game Pass Core==
'''Xbox Game Pass Core''', formerly '''Xbox Live Gold''', is a paid subscription service for the Xbox network. Signing up for the Xbox network is free, but a recurring subscription fee is required to access online multiplayer for non-free games. Features that require a Game Pass Core subscription also include game recording and media sharing.<ref name="sharing">Travis Pope. {{Webarchive|url=https://web.archive.org/web/20160807135541/http://www.gottabemobile.com/2015/02/23/how-to-take-a-screenshot-on-the-xbox-one/ |date=August 7, 2016 }}, gottabemobile.com, February 23, 2015.</ref><ref name="upload"> {{Webarchive|url=https://web.archive.org/web/20141219004407/http://www.xbox.com/en-US/entertainment/xbox-one/live-apps/Upload-studio |date=December 19, 2014 }}, xbox.com</ref> Similarly, ordinary Xbox network members can download and access the Twitch live streaming application, but in order to broadcast gameplay of one's own, a Game Pass core subscription is necessary.<ref name="broadcasting"> {{Webarchive|url=https://web.archive.org/web/20220526192304/https://twitter.com/XboxSupport1/status/508966404993740800 |date=May 26, 2022 }}, Official overflow account, September 8, 2014.</ref> While initially requiring the paid subscription, free-to-play titles, as well as the party chat feature on Xbox consoles, no longer need a subscription to play as of April 2021.<ref name="f2p">{{cite web | url = https://venturebeat.com/2021/04/21/xbox-live-gold-drops-the-pay-wall-for-50-free-to-play-games/ | title = Xbox Live Gold drops the pay wall for 50 free-to-play games | first = Jeff | last = Grubb | date = April 21, 2021 | access-date = April 21, 2021 | work = ] | archive-date = May 26, 2022 | archive-url = https://web.archive.org/web/20220526192239/https://venturebeat.com/2021/04/21/xbox-live-gold-drops-the-pay-wall-for-50-free-to-play-games/ | url-status = live }}</ref> Subscribers are allocated storage space on Xbox servers for storing files, and are granted early or exclusive access to betas, and special offers.
]
{{Main|Xbox Live Marketplace}}
Xbox Live Marketplace is a unified storefront which offers both free and premium content for download including ] titles, ], ], Xbox 360 game demos, game expansion material (e.g. extra maps, vehicles, songs), trailers, gamer pictures and themes, television shows, ]s, movie rentals, and more.<ref name="marketplace">{{cite web| work=Xbox.com|publisher=]|date=2005-11-22|accessdate=2008-07-27|title=Xbox.com: Xbox LIVE Marketplace|url=http://www.xbox.com/en-US/live/marketplace/ |archiveurl = http://web.archive.org/web/20080623152715/http://www.xbox.com/en-US/live/marketplace/ <!-- Bot retrieved archive --> |archivedate = 2008-06-23}}</ref>


On September 14, 2023, Xbox Live Gold was replaced by '''Xbox Game Pass Core'''. It carries the same subscription benefits as Xbox Live Gold, but Games with Gold had been discontinued and replaced with a limited selection of games from ], with 36 that had been launched and more will be added occasionally.<ref>{{Cite web |last=McWhertor |first=Michael |date=2023-07-17 |title=Xbox Game Pass Core to replace Xbox Live Gold in September |url=https://www.polygon.com/23797388/xbox-live-gold-ending-game-pass-core |access-date=2023-07-17 |website=Polygon |language=en-US}}</ref><ref>{{cite web | url = https://www.theverge.com/2023/9/13/23871737/xbox-game-pass-core-36-games-release-date | title = Xbox Game Pass Core is launching with 36 games this week | first = Tom | last = Warren | date =September 14, 2023 | accessdate = September 13, 2023 | work = ] }}</ref>
On 17 November 2009, Microsoft released a downloadable Zune application for the Xbox 360. This application turns the Xbox 360 into a Zune device. Once one downloads the Zune application, it takes over the Marketplace menus and sections of the console. With the addition of the Zune Marketplace to a Xbox 360 console, one is able to purchase movies instead of only being able to rent them. The Zune Marketplace has a much more extensive content offering compared to the classic Xbox Live Marketplace.<ref name="marketplace" />{{clear}}


===Video Marketplace=== ===Games with Gold===
'''Games with Gold''' was a program in which digital downloads of games were offered at no charge to Xbox Live Gold subscribers. Games with Gold initially launched with the Xbox 360 in July 2013,<ref> {{Webarchive|url=https://web.archive.org/web/20210507135835/https://techcrunch.com/2013/06/10/microsoft-fires-back-at-sony-with-free-game-downloads-for-xbox-live-gold-gamers/ |date=May 7, 2021 }}. TechCrunch (July 10, 2013). Retrieved on January 29, 2014.</ref> while Xbox One games were added in June 2014.<ref name="ign-xboxgamesone">{{cite web|title=Games with Gold for June 2014 includes Xbox One|url=http://ca.ign.com/articles/2014/05/13/games-with-gold-for-june-2014-includes-xbox-one|work=IGN|date=May 13, 2014|access-date=May 13, 2014|archive-date=October 15, 2016|archive-url=https://web.archive.org/web/20161015160239/http://ca.ign.com/articles/2014/05/13/games-with-gold-for-june-2014-includes-xbox-one|url-status=live}}</ref> After October 2022, Games with Gold no longer offered Xbox 360 games, with Microsoft stating that they "have reached the limit of our ability to bring Xbox 360 games to the catalogue".<ref>{{cite web | url = https://www.gamespot.com/articles/xbox-games-with-gold-will-no-longer-offer-xbox-360-titles-from-october/1100-6505091/ | title = Xbox Games With Gold Will No Longer Offer Xbox 360 Titles From October | first = Darryn | last = Bonthyus | date = July 5, 2022 | access-date = July 5, 2022 | work = ] | archive-date = July 5, 2022 | archive-url = https://web.archive.org/web/20220705221451/https://www.gamespot.com/articles/xbox-games-with-gold-will-no-longer-offer-xbox-360-titles-from-october/1100-6505091/ | url-status = live }}</ref><ref>{{cite web |last1=Warren |first1=Tom |title=Xbox 360 games will no longer be part of Xbox Games with Gold in October |url=https://www.theverge.com/2022/7/5/23195244/xbox-games-with-gold-xbox-360-games-end |website=The Verge |access-date=6 July 2022 |language=en |date=5 July 2022 |archive-date=July 6, 2022 |archive-url=https://web.archive.org/web/20220706021610/https://www.theverge.com/2022/7/5/23195244/xbox-games-with-gold-xbox-360-games-end |url-status=live }}</ref> Games downloaded through the program on Xbox 360 were free to own with no further restrictions.<ref name="ign-xboxgamesone" /> Xbox One Games with Gold titles required an active Gold subscription in order to use, and became locked and unplayable if the subscription lapsed.<ref name="ign-xboxgamesone" /> As of November 2015, all Games with Gold titles for Xbox 360 were backwards compatible on Xbox One. The service was discontinued on September 14, 2023 as part of the Xbox network rebranding and focusing on a base-level Game Pass tier.<ref name="GamesRadar-xb1xb360">{{cite web|url=https://www.gamesradar.com/xbox-ones-backwards-compatibility-works-because-its-tricking-your-360-games/|title=Xbox One's backwards compatibility works because it's tricking your 360 games|last=Skrebels|first=Joe|date=June 17, 2015|work=GamesRadar|access-date=June 20, 2015|archive-date=April 29, 2022|archive-url=https://web.archive.org/web/20220429185216/https://www.gamesradar.com/xbox-ones-backwards-compatibility-works-because-its-tricking-your-360-games/|url-status=live}}</ref><ref name="polygon-gwgxb360">{{cite web|title=All future Xbox 360 Games with Gold freebies will be backwards compatible on Xbox One|url=http://www.polygon.com/2015/8/4/9094731/xbox-360-games-with-gold-backwards-compatible|website=Polygon|date=August 4, 2015|access-date=August 5, 2015|archive-date=August 6, 2015|archive-url=https://web.archive.org/web/20150806155738/http://www.polygon.com/2015/8/4/9094731/xbox-360-games-with-gold-backwards-compatible|url-status=live}}</ref>
On November 6, 2006, Microsoft announced the Xbox Video Marketplace, an exclusive video store accessible through the console. Launched in the United States on November 22, 2006, the first anniversary of the Xbox 360's launch, the service allows users in the United States to download ] and ] shows for purchase and movies for rental onto an Xbox 360 console for viewing. With the exception of short clips, content is not currently available for streaming, and must be downloaded. Movies are available for rental from the Video Marketplace. They expire in 14 days after download or at the end of the first 24 hours after the movie has begun playing, whichever comes first. Television episodes can be purchased to own, and are transferable to an unlimited number of consoles. Downloaded files use 5.1 ] and are encoded using ] for video at 720p, with a ] of 6.8&nbsp;Mbit/s.<ref name="Xbox 360 live video">{{cite web|url=http://www.engadget.com/2006/11/06/microsofts-xbox-live-video-hdtv-and-hd-movie-downloads-for-you/ |title=HDTV and HD movie downloads for your 360 |accessdate=2006-11-11 |last=Block |first=Ryan |authorlink= |coauthors= |date=2006-11-07 |year= |month= |work= |publisher=Endaget |pages= |language= |archiveurl= |archivedate= |quote= }}</ref> Television content is offered from ], ], ], ] and ]; and movie content is ], ] and ], along with other publishers.<ref name="Live Video announcement">{{cite press release |title=Movies and TV on your Xbox |publisher=Microsoft |date=2006-11-06 |url=http://www.xbox.com/en-US/community/news/2006/1106-moviestv.htm |archiveurl=http://web.archive.org/web/20061211062527/http://www.xbox.com/en-US/community/news/2006/1106-moviestv.htm |archivedate=2006-12-11 |accessdate=2008-07-26 }}</ref>{{clear}}


==Programs== ==Programs==
The "Game with Fame" initiative has been Microsoft's way to connect Xbox Live members with celebrities and game developers.<ref>{{cite web|work=Xbox.com |publisher=] |accessdate=2008-05-29 |title=Game with Fame - Play on Xbox LIVE Against Celebrities |url=http://wayback.archive.org/web/20100308003558/http://www.xbox.com/en-US/community/calendar/gamewithfame }}</ref> Notable participants of "Game With Fame" include ], ], ], ], ], ], ], ], ], ], ], ], ] and ].<ref>{{cite web|work=Xbox.com |publisher=] |accessdate=2008-08-14 |title=Calendar of Events - Game With Fame |url=http://wayback.archive.org/web/20090226034418/http://xbox.com/en-US/community/calendar/gamewithfame/archive.htm }}</ref> The "Game with Fame" initiative was Microsoft's way to connect Xbox Live members with celebrities and game developers.<ref>{{cite web|work=Xbox.com |publisher=] |access-date=May 29, 2008 |title=Game with Fame Play on Xbox LIVE Against Celebrities |url=http://xbox.com/community/calendar/gamewithfame |archive-url=https://web.archive.org/web/20100308003558/http://xbox.com/community/calendar/gamewithfame |archive-date=March 8, 2010 }}</ref> Notable participants of "Game with Fame" include ], ], ], ], ], ], ], ], ], ], ], ], ], ]<ref>{{cite web|work=Xbox.com |publisher=] |access-date=August 14, 2008 |title=Calendar of Events Game With Fame |url=http://xbox.com/community/calendar/gamewithfame/archive.htm }}{{dead link|date=June 2016|bot=medic}}{{cbignore|bot=medic}}</ref> and ].<ref>{{cite web|url=http://www.ballerstatus.com/2009/10/23/insane-clown-posse-takes-on-gamers-via-xbox-lives-game-with-fame/|title=Insane Clown Posse Takes On Gamers Via Xbox Live's 'Game With Fame' - BallerStatus.com|work=BallerStatus.com|date=October 23, 2009|access-date=October 28, 2014|archive-date=July 1, 2020|archive-url=https://web.archive.org/web/20200701212449/https://www.ballerstatus.com/2009/10/23/insane-clown-posse-takes-on-gamers-via-xbox-lives-game-with-fame/|url-status=live}}</ref>


"Xbox Ambassadors" are Xbox Live members selected by Microsoft who have proven themselves to be helpful towards others, and are willing to assist new Xbox Live users and answer their questions. As of March 2009, there are ambassadors representing 18 countries in more than 30 languages.<ref>{{cite web|work=Xbox.com |publisher=] |accessdate=2008-08-14 |title=Xbox Ambassadors on Xbox LIVE |url=http://www.xbox.com/en-US/community/ambassadors/default.htm |archiveurl = http://web.archive.org/web/20080804073245/http://www.xbox.com/en-US/community/ambassadors/default.htm <!-- Bot retrieved archive --> |archivedate = 2008-08-04}}</ref> "Xbox Ambassadors" are Xbox network members selected by Microsoft who have proven themselves to be helpful towards others, and are willing to assist new Xbox users and answer their questions. As of March 2009, there are ambassadors representing 18 countries in more than 30 languages.<ref>{{cite web|work=Xbox.com |publisher=] |access-date=August 14, 2008 |title=Xbox Ambassadors on Xbox LIVE |url=http://xbox.com/community/ambassadors/default.htm |archive-url=https://archive.today/20130630171235/http://xbox.com/community/ambassadors/default.htm |url-status=dead |archive-date=June 30, 2013 }}</ref>


] was a promotion designed to provide gamers incentives to play on Xbox Live by subsidizing achievement points earned with actual rewards. Gamers were required to register for specific challenges which, if successfully completed, would yield a challenge-specific reward. "Xbox Rewards" was a promotion designed to provide gamers incentives to play on the Xbox network by subsidizing achievement points earned with actual rewards. Gamers were required to register for specific challenges which, if successfully completed, would yield a challenge-specific reward.


] is a current promotion providing Xbox LIVE Members ] when they renew their Gold Membership, buy something on the Marketplace, etc. ] is a current promotion providing Xbox network members with Reward Points (not to be confused with the defunct ]) when they achieve Game Pass goals, buy something on the Marketplace, etc.


Xbox Live Labs was a program found in the community section and was available through March 10 to March 27, 2011 for members in the United States. If a player chose to participate, they were rewarded with avatar items and 3 zero point Achievements. "Xbox Live Labs" was a program found in the community section and was available from March 10 to 27, 2011 for members in the United States. If a player chose to participate, they were rewarded with avatar items and 3 zero-point achievements.<ref>{{Cite web|last=Nelson|first=Major|date=2011-03-10|title=Xbox LIVE Labs|url=https://majornelson.com/2011/03/10/xbox-live-labs/|access-date=2020-10-27|website=Xbox Live's Major Nelson|language=en-US|archive-date=July 1, 2020|archive-url=https://web.archive.org/web/20200701192810/https://majornelson.com/2011/03/10/xbox-live-labs/|url-status=live}}</ref>


''SentUAMessage'' was a show which aimed to answer questions sent in by viewers on anything related to the world of Xbox. The show ran for four series and was released every other Saturday. The show was driven entirely by user-generated questions. To ensure the volume of questions remained high, fans could contact the show in a variety of ways, including sending questions to the ''SentUAMessage'' Gamertag over Xbox LIVE; writing an email or, using social network websites. ''Metamessage'' was a show which aimed to answer questions sent in by viewers on anything related to the world of Xbox. The show ran for four series and was released every other Saturday. The show was driven entirely by user-generated questions. To ensure the volume of questions remained high, fans could contact the show in a variety of ways, including sending questions to the ''Metamessage'' Gamertag over Xbox LIVE, writing an email, or using social network websites.{{citation needed|date=July 2014}}

==Social network integration==
On November 19, 2009, integration with ], ] and ] was added with access available to all Xbox Live Gold subscribers. These features were initially only available to adult (18+) accounts, but Microsoft has since made the service available to users under the age of 18, subject to parental permission (use must be authorized using the parent's account and password).{{Citation needed|date=October 2010}}

Facebook features on the console are limited compared to the browser-based version, with users currently only able to update their status, comment on and "like" friends' statuses, and view their own and friends' pictures. There are also some features on the Xbox 360 that are not included on the main website; the ''Xbox Live Friend Finder'' allows users to see which Facebook friends use Xbox Live, while the ''Facebook Friend Finder'' allows users to see which Xbox Live friends use Facebook.

The Facebook and Twitter applications on Xbox Live were removed with the new Xbox 360 Dashboard update that was released on October 16, 2012.<ref>{{cite web|last=Raby|first=Mark|title=Microsoft retires Facebook, Twitter Xbox apps {{!}} TG Daily|url=http://www.tgdaily.com/games-and-entertainment-brief/66961-microsoft-retires-facebook-twitter-xbox-apps|publisher=TG Daily|accessdate=19 October 2012}}</ref> Microsoft suggests that users now access Facebook and Twitter through Internet Explorer on Xbox 360 instead.


==Security== ==Security==
Microsoft implements a number of different security measures on its Xbox Live service. One of these takes the form of a proactive security check that assures that only unmodified machines may access their service. On May 17, 2007, Microsoft banned consoles with modified ] from Xbox Live. According to Microsoft, consoles with firmware of unknown origin, quality or intent were banned permanently from Xbox Live. A Microsoft representative indicated that the action was taken to assure "the integrity of the service and protect our partners and users." Microsoft implements a number of different security measures on its Xbox network service. One of these takes the form of a proactive security check that assures that only unmodified machines may access their service. On May 17, 2007, Microsoft banned consoles with modified ] from Xbox Live. A Microsoft representative indicated that the action was taken to assure "the integrity of the service and protect our partners and users.". According to Microsoft, consoles with firmware of unknown origin, quality or intent were banned permanently from the Xbox network.


It has been discovered that ] has been used to impersonate an Xbox Live user for sabotage. Microsoft has implemented greater security to decrease the service's susceptibility to ].<ref>{{cite web| title = Xbox Live Security Update - Xbox Live's Major Nelson | date = 2007-03-23 | url = http://majornelson.com/archive/2007/03/23/xbox-live-security-update.aspx | work = majornelson.com | last = Hryb | first = Larry | accessdate = 2007-03-23 }}{{dead link|date=August 2011}}</ref> It has been discovered that ] has been used to impersonate an Xbox network user for sabotage. Microsoft subsequently implemented greater security to decrease the service's susceptibility to ].<ref>{{cite web|title=Xbox Live Security Update Xbox Live's Major Nelson |date=March 23, 2007 |url=http://majornelson.com/archive/2007/03/23/xbox-live-security-update.aspx |work=majornelson.com |last=Hryb |first=Larry |access-date=March 23, 2007 |url-status=dead |archive-url=https://web.archive.org/web/20070327205607/http://www.majornelson.com/archive/2007/03/23/xbox-live-security-update.aspx |archive-date=March 27, 2007 }}</ref>


In early November 2009 Microsoft banned approximately 1&nbsp;million consoles with modified firmware from Xbox Live.<ref>{{cite web|url=http://news.cnet.com/8301-13772_3-10395265-52.html|title=Report: Microsoft bans 1 million Xbox Live players|author=Daniel Terdiman}}</ref> In early November 2009 Microsoft banned approximately 1&nbsp;million consoles with modified firmware from Xbox Live.<ref>{{cite web|url=http://news.cnet.com/8301-13772_3-10395265-52.html|title=Report: Microsoft bans 1 million Xbox Live players|author=Daniel Terdiman|access-date=November 16, 2009|archive-date=March 8, 2013|archive-url=https://web.archive.org/web/20130308222240/http://news.cnet.com/8301-13772_3-10395265-52.html|url-status=dead}}</ref>


In October 2011, users of Xbox Live reported having unauthorized access to their Xbox Live accounts, with Microsoft points subsequently being used and/or bought to purchase various in-game items for '']''. Microsoft is responding to such incidents by restricting access to the account for 25 days whilst the fraud team investigates. Both EA and Microsoft have denied that there is a problem with security.<ref>{{cite web|last=Kuchera |first=Ben |url=http://arstechnica.com/gaming/news/2011/10/as-xbox-live-fifa-12-fraud-continues-microsofts-response-becomes-maddening.ars |title=As Xbox Live-FIFA 12 fraud continues, Microsoft's response becomes maddening |publisher=Arstechnica.com |date=2011-10-17 |accessdate=2011-11-04}}</ref> In October 2011, users of Xbox Live reported having unauthorized access to their Xbox Live accounts, with Microsoft points subsequently being used and/or bought to purchase various in-game items for '']''. Microsoft responded to such incidents by restricting access to the account for 25 days while the fraud team investigated. Both EA and Microsoft denied the existence of a wider security breach.<ref>{{cite web |last=Kuchera |first=Ben |url=https://arstechnica.com/gaming/news/2011/10/as-xbox-live-fifa-12-fraud-continues-microsofts-response-becomes-maddening.ars |title=As Xbox Live-FIFA 12 fraud continues, Microsoft's response becomes maddening |publisher=Arstechnica.com |date=October 17, 2011 |access-date=November 4, 2011 |archive-date=October 30, 2011 |archive-url=https://web.archive.org/web/20111030130401/http://arstechnica.com/gaming/news/2011/10/as-xbox-live-fifa-12-fraud-continues-microsofts-response-becomes-maddening.ars |url-status=live }}</ref>


On December 25, 2014, both PlayStation Network and Xbox Live suffered network disruption after a ].<ref name="TheNextWeb.com" /> Functionality was restored on December 28, with some users experiencing difficulties in the days that followed.<ref>{{Cite web|title = Lizard Squad hackers: 'This is the biggest DDoS attack in history'|url = http://www.dailydot.com/technology/lizard-squad-hackers/|website = The Daily Dot|date = December 26, 2014|access-date = December 22, 2015|archive-date = December 21, 2015|archive-url = https://web.archive.org/web/20151221002736/http://www.dailydot.com/technology/lizard-squad-hackers/|url-status = live}}</ref>
==Availability==
As of December 16, 2012, Xbox Live is currently available in 41 countries/territories:<ref name="countries">{{cite web |publisher=Microsoft |work=Xbox.com |title=Countries/Regions with LIVE Service - Xbox.com |url=http://www.xbox.com/en-US/live/countries |accessdate = 2012-11-02}}</ref>
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]


==First-generation Xbox Live shutdown==
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Xbox Live for the original Xbox was discontinued by Microsoft on April 15, 2010, encouraging gamers to upgrade to the Xbox 360.<ref>{{cite news|url=http://www.inquisitr.com/69896/original-xbox-live-service-getting-shut-down-tonight/|title=Original Xbox Live Service Getting Shut Down Tonight|author=Chris Greenhough|work=]|date=April 14, 2010|access-date=August 25, 2015|archive-date=September 24, 2015|archive-url=https://web.archive.org/web/20150924063720/http://www.inquisitr.com/69896/original-xbox-live-service-getting-shut-down-tonight/|url-status=live}}</ref> Through loopholes and flaws, however, users were still able to play after the provided time and date Microsoft announced the shutdown. Users could continue interacting in the network; new users, however, could not enter the system. Notably, 14 users played '']'' until May 11, 2010. Though official Xbox Live service has been discontinued for the original Xbox, a replacement service for the original Xbox called ] has returned online functionality including online multiplayer, scoreboards, content download and more features to currently supported games.<ref>{{Cite web |last=Xbox |first=Pure |date=2023-11-16 |title=Xbox Live 1.0 Replacement 'Insignia' Now Supports 150 Games |url=https://www.purexbox.com/news/2023/11/xbox-live-1-0-replacement-insignia-now-supports-150-games |access-date=2024-09-14 |website=Pure Xbox |language=en-GB}}</ref>
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As an alternative to Insignia, LAN tunnelling software exists, allowing original Xbox users to play system link games such as '']'' with other people from around the world.
Users from other countries are not officially supported, although it is possible for them to access Xbox Live if they provide an address located in a country where Xbox Live is officially available. The country selected during account creation affects the payment options, content, and services available to the user..<ref>{{cite web|url=http://wayback.archive.org/web/20111008170158/http://support.xbox.com/en-us/pages/xbox-360/troubleshoot/kb/xbox-kb.aspx?kbid=960117&wa=wsignin1.0 |title=How to change your Xbox LIVE account language setting |publisher=Microsoft Support |date=2011-03-22 |accessdate=2011-08-29}}</ref> Previously, users were unable to change their account region, but in October 2012, Microsoft introduced an account migration tool as a pilot project, which allows the user to change their region and maintain their Xbox Live profile. Subscriptions, such as that for Xbox Music, cannot be transferred with this method.<ref>{{cite web|title=Xbox Live regional account migration tool is now live|url=http://www.polygon.com/2013/1/16/3882596/xbox-live-regional-account-migration-tool-is-now-live|publisher=Polygon|accessdate=16 January 2013}}</ref>


=== The "Noble 14" ===
On May 18, 2011, Microsoft announced that it planned to launch Xbox Live in the Middle East within the next twelve months,<ref>{{cite web|url=http://www.itp.net/584823-xbox-live-for-middle-east-in-next-12-months |title=Xbox Live for Middle East in next 12 months - Gadgets - News & Features |publisher=ITP.net |date= |accessdate=2012-03-31}}</ref> but it never occurred during that time period. However, on October 20, 2012, Microsoft officially announced the service will be launching in the ] and ] in three days time.<ref name="XboxLiveME">{{cite web|last=Rego |first=Nick |url=http://me.ign.com/en/news/4952/XBOX-Live-Launching-in-UAE-and-KSA-Oct-23rd |title=XBOX Live Launching in UAE and KSA Oct 23rd |publisher=IGN Middle East |date=2012-10-20 |accessdate=2012-10-20}}</ref>
The Noble 14 were a band of users who continued to play '']'' until May 11, 2010, 26 days after the service was officially discontinued by Microsoft.<ref>{{Cite web|title=The Final Few: Our Story > OffTopic {{!}} Forums|url=https://www.bungie.net/ar/Forums/Post/2139032|access-date=2021-08-23|website=Bungie.net|language=en|archive-date=August 23, 2021|archive-url=https://web.archive.org/web/20210823162404/https://www.bungie.net/ar/Forums/Post/2139032|url-status=live}}</ref><ref>{{Cite web|title=Dedicated Halo 2 Fans Keep Multiplayer Alive - Slashdot|url=https://games.slashdot.org/story/10/04/28/0754207/dedicated-halo-2-fans-keep-multiplayer-alive?sdsrc=nextbtmprev|access-date=2021-08-23|website=games.slashdot.org| date=April 28, 2010 |language=en|archive-date=August 23, 2021|archive-url=https://web.archive.org/web/20210823162406/https://games.slashdot.org/story/10/04/28/0754207/dedicated-halo-2-fans-keep-multiplayer-alive?sdsrc=nextbtmprev|url-status=live}}</ref> The users would play custom games together, with all attempting to stay on for as long as possible. An Xbox spokesperson made a statement regarding the Noble 14, "A small band of a committed few, engaged in a battle against insurmountable odds. It's not Noble team from '']'', it's the final, passionate few who are still playing ''Halo 2''. We wish them the best in their battle against time." The last 12 users were offered ''Halo: Reach'' Beta Codes by ], as well as having their Xbox Live memberships extended by Microsoft.<ref>{{Cite web|title=Halo 2 - Reach Beta Code - Halo: Reach|url=https://gamefaqs.gamespot.com/boards/960512-halo-reach/54622480|access-date=2021-08-23|website=gamefaqs.gamespot.com|archive-date=August 23, 2021|archive-url=https://web.archive.org/web/20210823162406/https://gamefaqs.gamespot.com/boards/960512-halo-reach/54622480|url-status=live}}</ref> Eventually "Agent Windex" and "Apache N4SIR" were the final two users on the service, however two days after the third user "Lord Odysseus11" was disconnected by an internet drop, user Agent Windex was booted on May 10, stating "Good job Apache, you're the last one." The next day, May 11, Apache N4SIR was booted offline after many hours since Agent Windex was disconnected.<ref>{{Cite web|last=Terdiman|first=Daniel|title=Last Halo 2 player finally leaves Xbox Live|url=https://www.cnet.com/news/last-halo-2-player-finally-leaves-xbox-live/|access-date=2021-08-23|website=CNET|language=en|archive-date=August 23, 2021|archive-url=https://web.archive.org/web/20210823162400/https://www.cnet.com/news/last-halo-2-player-finally-leaves-xbox-live/|url-status=live}}</ref> He stated that he wanted to play 15 hours, 14 for each member, then one final hour for the community.
On November 4, Microsoft announced that the service would be launched on November 29 in ] and ].<ref></ref> The service also appeared in the following month in ] and ].{{cn|date=January 2013}}

==Live Anywhere==
{{Main|Live Anywhere}}
''Live Anywhere'' is an initiative by Microsoft to bring the ''Live'' online gaming and entertainment network to a wide variety of platforms and devices, including ], ], ] (]/SP3, ] and ]), ], ]-based phones and ].<ref name="liveanywhere">{{cite web| author=Jason Cross|publisher=]|date=2006-05-10|accessdate=2008-08-16|title=The Skinny on Microsoft's Live Anywhere Service|url=http://wayback.archive.org/web/20090228190549/http://www.extremetech.com/article2/0,1558,1960510,00.asp?kc=ETRSS02129TX1K0000532 }}</ref> The concept service for ]s has been demonstrated at ] and ] on a ] mobile phone.<ref>{{cite web| publisher=]|date=2006-05-22|accessdate=2008-08-16|title=Exclusive: Live Anywhere|url=http://www.eurogamer.net/tv_video.php?playlist_id=459&s=l }}</ref>

Microsoft's Chris Early clarified that ''Live Anywhere'' is a long-term project expected to be rolled out over several years.<ref name="xblanywhere06">{{cite web| author=Jason Dobson|publisher=]|date=2006-05-18|accessdate=2008-08-17|title=Gamasutra - Q&A: Chris Early Breaks Down Microsoft Live Anywhere|url=http://www.gamasutra.com/php-bin/news_index.php?story=9369 }}</ref>

On February 15, 2010, Microsoft announced its new ], ]. With Windows Phone 7, Microsoft has integrated full Xbox Live functionality into Windows Phone.


==Revenue== ==Revenue==
{{expand section|date=June 2022}}
] estimates that Xbox Live probably made over ]1&nbsp;billion in revenue in the 2010 ], which ended on June 30, 2010.<ref>. Bloomberg. Retrieved July 8, 2010.</ref>
] has estimated that Xbox network likely generated over $1 billion in revenue in the 2010 ], which ended on June 30, 2010.<ref> {{Webarchive|url=https://web.archive.org/web/20141220071340/http://www.bloomberg.com/news/2010-07-07/xbox-live-sales-probably-topped-1-billion-for-the-first-time.html |date=December 20, 2014 }}. Bloomberg. Retrieved July 8, 2010.</ref>


==See also== ==See also==
* ]
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==References== ==References==
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==External links== ==External links==
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Latest revision as of 14:05, 7 January 2025

Online multiplayer gaming and digital media delivery service by Microsoft

Xbox network
DeveloperMicrosoft Gaming
TypeOnline service
Launch dateNovember 15, 2002; 22 years ago (2002-11-15)
Platform(s)Xbox (Service was discontinued on April 15, 2010)
Xbox 360
Xbox One
Xbox Series X and Series S
Windows VistaWindows 7 as (Games for Windows – Live)
Windows 8/8.1/10/11 as (Microsoft Store/Xbox App)

Windows Phone (Servers shut down on May 16, 2022)
iOS
iPadOS
Android
StatusActive
Members120 million (as of January 2023)
Pricing modelFree for Xbox network
$9.99/month for Xbox Game Pass Core
$14.99/month for Xbox Game Pass Standard
$19.99/month for Xbox Game Pass Ultimate
Websitewww.xbox.com/live

The Xbox network, formerly known and commonly referred to as Xbox Live, is an online multiplayer gaming and digital media delivery service created and operated by Microsoft Gaming for the Xbox brand. It was first made available to the original Xbox console on November 15, 2002. An updated version of the service, adding the Xbox Live Marketplace, became available with the Xbox 360 console launch in November 2005, and a further enhanced version was released in 2013 with the Xbox One. The service is used on the latest Xbox Series X and Series S and, in addition to a Microsoft account, is the account for Xbox ecosystem; accounts can store games and other content.

The service was extended in 2007 across the Windows platform, named Games for Windows – Live, now defunct, which made most aspects of the system available on Windows computers. The Microsoft Store and Xbox app are now used to cross over the Xbox ecosystem into PC gaming, in addition to handhelds and mobile phones as part of the Play Anywhere initiative. Microsoft's former mobile operating system, Windows Phone, included full Xbox Live functionality until it was discontinued. The service shut down for the original Xbox on April 15, 2010, and original Xbox Games are now only playable online through Insignia, an unofficial Xbox Live replacement service, or through local area network (LAN) tunneling applications.

Xbox network service is available as both a free service and a subscription-based service known as Xbox Game Pass Core. In 2021, Microsoft renamed Xbox Live as simply the "Xbox network" to cover all of its services related to Xbox, and began slowly phasing out all "Live" branding until it was fully removed in 2023.

Availability

Worldwide Xbox/Games for Windows Live availability map
Worldwide Xbox Live availability

The Xbox network is available in the following 41 countries and territories:

seven in the Americas:

one in Africa:

nine in the Asia-Pacific region:

21 in Europe:

three in the Middle East

'*' = Country where Xbox network and Store are officially available, but the Store is in Global currency USD, not in local currency.

Users from other countries are not officially supported, although it is possible for them to access Xbox network if they provide an address located in a country where Xbox network is officially available. The country selected during account creation affects the payment options, content, and services available to the user. Previously, users were unable to change their account region, but in October 2012, Microsoft introduced an account migration tool as a pilot project, which allows the user to change their region and maintain their Xbox network profile. Subscriptions, such as that for Xbox Music, cannot be transferred with this method.

On May 18, 2011, Microsoft announced that it planned to launch Xbox network in the Middle East within the next twelve months, but it never occurred during that time period. However, on October 20, 2012, Microsoft officially announced the service will be launching in the United Arab Emirates and Saudi Arabia in three days time. On November 4, Microsoft announced that the service would be launched on November 29 in Argentina and Israel. The service also appeared in the following month in Slovakia and Turkey. The service was launched in China without Game Pass in late 2014.

On March 5, 2022, the Xbox team announced that it suspended all Xbox network services in Russia in response to the 2022 Russian invasion of Ukraine.

History

Launch with the original Xbox

The first Xbox Live logo, used from 2002 until 2010

As Microsoft developed the original Xbox console, online gaming was designated as one of the key pillars for the greater Xbox strategy. Sega had made an attempt to capitalize on the ever-growing online gaming scene when it launched the Dreamcast video game console in 1999, including online support as standard, with the SegaNet service in North America and Dreamarena in Europe. Nevertheless, due to lack of widespread broadband adoption at the time, the Dreamcast shipped with only a dial-up modem while a later-released broadband adapter was neither widely supported nor widely available. Downloadable content was available, though limited in size due to the narrowband connection and the size limitations of a memory card. The PlayStation 2 did not initially ship with built-in networking capabilities.

Microsoft, however, hoped that the Xbox would succeed where the Dreamcast had failed. The company determined that intense online gaming required the throughput of a broadband connection and the storage space of a hard disk drive, and thus these features would be vital to the new platform. This would allow not only for significant downloadable content, such as new levels, maps, weapons, challenges and characters, to be downloaded quickly and stored, but also would make it possible to standardize bandwidth intensive features such as voice communication. Steve Ballmer and Bill Gates both had a vision of making premium download content and add-ons that would attract many new customers. Based on this reasoning, the console included a standard Ethernet port (10/100) in order to provide connectivity to common broadband networks, but did not include a modem or any dial-up support, and its online service was designed to support broadband users only. Critics scoffed at it, citing poor broadband adoption at the turn of the century.

When the Xbox launched on November 15, 2001, the as-yet unnamed online service was destined for a Summer 2002 deployment. Xbox Live was finally given a name at E3 2002 when the service was unveiled in its entirety. Sound-dampened booths and broadband-connected Xbox consoles—featuring an early version of Unreal Championship—demonstrated the service on the show floor. The Epic title was one of the flagship titles for the service, which was slated for a debut on November 15, 2002, marking the anniversary of the Xbox launch. Microsoft announced that 50 Xbox Live titles would be available by the end of 2003. Utilizing the required broadband bandwidth, Xbox Live featured a unified gaming "Friends List", as well as a single identity across all titles (regardless of the publisher), and standardized voice chat with a headset and communication, a feature that was still in its infancy.

Leading up to the launch, Microsoft enlisted several waves of beta testers to improve the service and receive feature feedback. The first wave of beta testers were given Re-Volt! (which was never released officially) and NFL Fever 2003 to beta test. Once beta testing concluded, Microsoft sent these beta testers a translucent orange memory card, a headset carrying case, and a beta tester t-shirt with the slogan "I've got great hands". When the service debuted, it lacked much of the functionality that later titles included, but Xbox Live grew and evolved on the Xbox and many aspects of the service were included with the Xbox 360 console out of the box, rather than through a later update. Microsoft granted Live-related patent that gives Xbox 360 users access to watch other gamers compete against each other over Xbox Live.

The packaging for playable Xbox Live titles on the original Xbox console featured a trademark luminescent orange-gold bar underneath the Xbox header. Tom Clancy's Splinter Cell and Brute Force sported a Live "bubble" design, as they only featured downloadable content. It was changed later, wherein all Xbox Live titles included the universal orange-gold Live bar. By the time of the Xbox 360, all titles were required to provide at least a limited form of Xbox Live "awareness". In July 2004, Xbox Live had reached 1 million online users. In July 2005, Xbox Live had reached 2 million online users.

Subsequent growth

The second Xbox Live logo, used from 2005 until 2013

On November 15, 2007, Microsoft celebrated Xbox Live's 5th anniversary by offering its then over 8 million subscribers the title Carcassonne free of charge and awarding gamers who had subscribed to Live since its inception 500 free Microsoft Points. Due to intermittent service interruptions during late December 2007 and early January 2008, Microsoft promised to offer a free Xbox Live Arcade game to all Xbox Live users as compensation, in an open letter to all Xbox Live members from Marc Whitten, Xbox LIVE General Manager. Increased demand from Xbox 360 purchasers (the largest number of new user sign-ups in the history of Xbox Live) was given as the reason for the downtime. On January 18, 2008, Microsoft announced Undertow would be offered free to both Gold and Free members for the week starting January 23 through January 27 as compensation.

On November 12, 2009, Dennis Durkin, COO of Microsoft's interactive entertainment business, announced that November 10, 2009, the release of Call of Duty: Modern Warfare 2 marked the busiest day ever on Xbox Live, with over two million active users simultaneously.

On February 5, 2010, Marc Whitten announced that Xbox Live had reached 23 million members. On the same day, Larry Hyrb, Xbox Live's Major Nelson, announced on his blog that Xbox Live support for the original Xbox would be discontinued on April 15, 2010, including online play through backwards compatibility on the Xbox 360 and all downloadable content for original Xbox games.

In August 2010, Microsoft announced an increase to the cost of Xbox Live Gold in several countries by 20%, for the first time since its inception. The basic service was also renamed. Prior to October 2010, the free service was known as Xbox Live Silver.

It was announced on June 10, 2011, that the service is going to be fully integrated into Microsoft's Windows 8.

In October 2011, Microsoft announced live streaming cable television with various providers.

The third Xbox Live logo, used from 2013 until 2021

In February 2013, Yusuf Mehdi, corporate vice president of Microsoft's Interactive Entertainment Business, shared that Xbox Live members now number 46 million, up 15 percent from a year ago, during the Dive into Media conference in Southern California.

In June 2014, Microsoft retracted the Xbox Live Gold requirements to access streaming media apps (including Netflix, Hulu, YouTube, Internet Explorer, Skype, and others), though various rental or subscription fees may still apply.

On December 25, 2014, both PlayStation Network and Xbox Live suffered network disruption after a denial-of-service attack. Functionality was restored on December 28, with some users experiencing difficulties in the days that followed. A group called, "The Phantom Squad" has threatened to disrupt the Xbox Live network through a denial-of-service attack on December 25, 2015.

In 2019, the Official Xbox Magazine revealed that Xbox Live would be made cross platform, and will serve Android, iOS and Nintendo Switch.

Microsoft added Xbox Live Gold to its Xbox Game Pass program as part of a new Xbox Game Pass Ultimate subscription tier in April 2019.

Rebranding

On January 22, 2021, Microsoft planned to increase the prices for the Xbox Live Gold subscriptions, as follows: by $1 for the monthly subscription ($10.99 from $9.99), by $5 for the 3-month subscription ($29.99 from $24.99), by $20 for the 6-month subscription ($59.99 from $39.99), and by $60 (double the price) for the 12-month subscription ($119.99 from $59.99). However, the 6-month and 12-month subscription price increases would not affect existing subscribers when they resubscribed at the same level, nor those already subscribed through the Xbox Games Pass Ultimate program. However, after complaints from the Xbox community, Microsoft made an announcement on the same day that they revoked their decision, and that they would not increase the prices of any of the subscriptions, thus they would remain the same as they were.

Microsoft officially announced that they would be branding Xbox Live as "Xbox network" in March 2021 as to cover all the services related to Xbox and not just Xbox Live. Xbox Live Gold would remain the same name and to distinguish the subscription program from the set of services. Microsoft also stated that with this, it will eliminate the requirement to have Xbox Live Gold to play free-to-play games on Xbox consoles.

By January 2021, Microsoft reported that there were more than 100 million Xbox users (including those through the Xbox Game Pass subscription).

User information

Gamertag

A gamertag is the universal name for a player's username on the Xbox network. A gamertag is a unique identifier, and can include numbers, letters, and spaces. Gamertags can be changed using an Xbox Series X|S, Xbox One, or Xbox 360 console (first time is free, all other changes afterwards are charged), while the Xbox 360 supports eight Xbox network-enabled profiles per memory unit and thirty-two profiles on the hard drive.

A player's Gamertag account status can be checked using a variety of online tools, which is useful especially when looking for a new gamertag, or confirming that a gamertag exists. Using a valid gamertag, any player can be found and messaged from within the network. There are also several websites which allow users of gamertags to upload photos and information about themselves.

Gamertags also contain avatar images (or "gamer pictures"), with the stock images sometimes associated with certain games or game characters. On Xbox 360, individual gamerpics are available, but they are usually bundled into packs. It is also possible to take "Public" pictures (which are shown to all that view a profile, unless the user has a different "personal" picture set) which can be taken of avatars while using the avatar editor. On Xbox One and Xbox Series X|S, players are able to upload custom images of their choice through the Xbox app, subject to Xbox approval.

Users were formerly forbidden to use strings such as gay or refer to homosexuality in any way in their gamertag or profile due to it being considered "content of a sexual nature", even if the string occurs in a legitimate surname. Incidents where a woman was suspended from the service for identifying herself as a lesbian, and an incident where a male user was suspended for using his surname "Gaywood" in his username attracted controversy. In February 2009, Xbox Live Lead Program Manager for Enforcement Stephen Toulouse clarified the service's policy on sexual identification, stating that "Expression of any sexual orientation is not allowed in Gamertags" but that the company is "examining how we can provide it in a way that won't get misused". Changes announced in March 2010 permit Xbox Live members to express sexual orientation in their gamertags and profiles.

Gamerscore

The Gamerscore (G) is an achievements point accumulation system that reflects the number of achievements accumulated by a user on Xbox through the displaying of the number of points accumulated. These Achievement points are awarded for the completion of game-specific challenges, such as beating a level or amassing a specified number of wins against other players in online matches and other various in game challenges.

Initially, retail Xbox 360 games offered up to 1,000G spread over a variable number of Achievements, while each Xbox Live Arcade title contained 12 Achievements totaling 200G. On February 1, 2007, Microsoft announced on their Gamerscore Blog some new policies that developers must follow related to Gamerscore and Achievements in future releases. All regular disc-based games must have 1,000 Gamerscore points in the base game; the title can ship with fewer than 1,000 points, but anything added later must be free. Game developers also now have the option of adding up to 250 points via downloadable content every quarter after the first year of release (for a total of 1,750 points). Xbox Live Arcade titles also allowed players to obtain Gamerscore, initially up to 200 Gamerscore with additional points up to 50 Gamerscore via downloadable content (for a total of 250 points), but some XBLA games now contain up to 400 Gamerscore without DLC.

On March 25, 2008, Microsoft cracked down on "Gamerscore cheaters" (those who used external tools to artificially inflate their Gamerscore), and reduced their Gamerscores to zero without the option to recover the scores that had been "earned", and branded the player by denoting on their Gamertag that they were a "Cheater".

The development of the Gamerscore system had created a new niche in the internet economy. Many websites have been created to provide gamers with tips and tricks for getting achievement points. Some sites are solely devoted to these achievement guides, and some blogs provide gaming guides in addition to their other content.

On March 13, 2014, Ray Cox IV or "Stallion83" became the first player in history to reach 1 million Gamerscore.

Gamecard

The Gamecard is an information panel used to summarize one's user profile on Microsoft's Xbox network. The pieces of information on a Gamercard include:

  • Gamertag
  • Gamer picture (avatar)
  • Reputation (only shown on Xbox One and Xbox Series X|S if the viewed player is constantly violating the Community Standards)
  • Gamerscore
  • Gamer Zone (Xbox 360 only)
  • Recent games played

A player's Gamercard can be viewed via the guide, the Xbox app, or online through Xbox.com.

Similarly, Mac OS X users were able to download widgets that display their Xbox Live Gamercard within Mac OS X's Dashboard. These can be downloaded onto any Mac with OS X 10.4 or higher via Apple's widget download page.

On Xbox 360, there were four Gamer Zones; Recreation is for casual gamers, Family is for family-friendly gamers (without profanity, etc.), Pro is for competitive gamers who enjoy a challenge, and Underground is for no-holds-barred gaming where anything goes (as long as it does not violate the Xbox Live Terms of Use). However, in practice these gamer zones were displayed only on the Gamercard of the player, and did not tend to affect the gameplay experience or the matching of players in online games.

TrueSkill

Main article: TrueSkill

TrueSkill is a ranking and matchmaking system which was first implemented as part of the Xbox 360's Live service. Developed at Microsoft Research Cambridge (United Kingdom), the TrueSkill ranking system is now used in over 150 titles for the Xbox 360 and was used in the Games for Windows – Live game Warhammer 40,000: Dawn of War II. It uses a mathematical model of uncertainty to address weaknesses in existing ranking systems such as Elo. For example, a new player joining million-player leagues can be ranked correctly in fewer than 20 games. It can predict the probability of each game outcome, which enhances competitive matchmaking, making it possible to assemble skill-balanced teams from a group of players with different abilities.

When matchmaking, the system attempts to match individuals based on their estimated skill level. If two individuals are competing head-to-head and have the same estimated skill level with low estimate uncertainty, they should each have roughly a 50% chance of winning a match. In this way, the system attempts to make every match as competitive as possible.

In order to prevent abuse of the system, the majority of ranked games have relatively limited options for matchmaking. By design, players cannot easily play with their friends in ranked games. However, these countermeasures have failed due to techniques such as alternate account(s) and system flaws where each system has its own individual TrueSkill rating. To provide less competitive games, the system supports unranked Player Matches, which allow individuals of any skill level to be paired (often including "guests" on an account). Such matches do not contribute to the TrueSkill rating.

Microsoft Store

Main article: Microsoft Store

The Microsoft Store is the current digital marketplace for the Xbox ecosystem starting in 2017 for the Xbox One. It is available on consoles and on Xbox's website (as well as its own website), offering games from across all of Xbox's generations, in addition to movies, television shows, and multiple apps available as streaming services for music or television.

Xbox 360 stores

Main article: Xbox Games Store See also: Microsoft Movies & TV

Xbox Games Store (formerly Xbox Live Marketplace) was a unified storefront for the Xbox 360 and Xbox One which offered both free and premium content for download including Xbox Live Arcade titles, Xbox indie games, original Xbox games, Xbox 360 game demos, game expansion material (e.g. extra maps, vehicles, songs), trailers, gamer pictures and themes, television shows, music videos, movie rentals, Apps and games and more.

On November 6, 2006, Microsoft announced Microsoft Movies & TV (Microsoft Films & TV in other supported countries) (formerly Xbox Video Marketplace, Xbox Video and Zune Video), an exclusive video store accessible through the Xbox 360. Launched in the United States on November 22, 2006, the first anniversary of the Xbox 360's launch, the service allows users in the United States to download high-definition and standard-definition television shows for purchase and movies for rental onto an Xbox 360 console for viewing. With the exception of short clips, content is not currently available for streaming, and must be downloaded. Movies are available for rental from the Video Marketplace. They expire in 14 days after download or at the end of the first 24 hours after the movie has begun playing, whichever comes first. Television episodes can be purchased to own, and are transferable to an unlimited number of consoles. Downloaded files use 5.1 surround audio and are encoded using VC-1 for video at 720p, with a bitrate of 6.8 Mbit/s. Television content is offered from MTV, VH1, Comedy Central, Turner Broadcasting and CBS; and movie content is Warner Bros., Paramount and Disney, along with other publishers.

Xbox Play Anywhere

Main article: Play Anywhere See also: List of Xbox Play Anywhere games
Xbox Play Anywhere logo

Originally called Live Anywhere, Play Anywhere is a cross-platform service allowing owners of Xbox and Windows games the ability to use said games on either operating system. Under the scheme, supported games purchased digitally on Microsoft Store for Xbox One can also be downloaded on a Windows 10 PC (running Windows 10 Anniversary Update or later) through Microsoft Store using the same Microsoft account at no additional charge, and vice versa. The scheme also promotes the ability to synchronize save data, achievements, and downloadable content between Windows 10 and Xbox One versions of a game.

Microsoft announced in March 2019 that it would be providing Xbox Live SDKs for iOS and Android mobile devices, allowing developers on those platforms to integrate most services of the Xbox network into their applications and games. Microsoft also stated that they were looking to bring this functionality to the Nintendo Switch, anticipating this to be a post-launch feature for the Switch port of Cuphead.

History

Play Anywhere was originally released as Live Anywhere as a cross-platform initiative to bring the Xbox network to a wide variety of Microsoft platforms and devices, including Xbox, Xbox 360, Microsoft Windows (Vista and 7), Windows Phone, and Zune. Microsoft's Chris Early said of Live Anywhere in 2006 that "it a long-term project expected to be rolled out over several years". While a concept service for mobile devices was demonstrated at E3 2006 and CES 2006 on a Motorola Q mobile phone, it never released.

On February 15, 2010, Microsoft announced its new mobile operating system, Windows Phone. With Windows Phone 7 and Windows Mobile 10, Microsoft integrated full Xbox Live functionality. Windows Phone has since been discontinued.

At E3 2016 on June 14, 2016, Play Anywhere was announced, rebranding Live Anywhere, and releasing on September 13, 2016.

Xbox Game Pass Core

Xbox Game Pass Core, formerly Xbox Live Gold, is a paid subscription service for the Xbox network. Signing up for the Xbox network is free, but a recurring subscription fee is required to access online multiplayer for non-free games. Features that require a Game Pass Core subscription also include game recording and media sharing. Similarly, ordinary Xbox network members can download and access the Twitch live streaming application, but in order to broadcast gameplay of one's own, a Game Pass core subscription is necessary. While initially requiring the paid subscription, free-to-play titles, as well as the party chat feature on Xbox consoles, no longer need a subscription to play as of April 2021. Subscribers are allocated storage space on Xbox servers for storing files, and are granted early or exclusive access to betas, and special offers.

On September 14, 2023, Xbox Live Gold was replaced by Xbox Game Pass Core. It carries the same subscription benefits as Xbox Live Gold, but Games with Gold had been discontinued and replaced with a limited selection of games from Xbox Game Pass, with 36 that had been launched and more will be added occasionally.

Games with Gold

Games with Gold was a program in which digital downloads of games were offered at no charge to Xbox Live Gold subscribers. Games with Gold initially launched with the Xbox 360 in July 2013, while Xbox One games were added in June 2014. After October 2022, Games with Gold no longer offered Xbox 360 games, with Microsoft stating that they "have reached the limit of our ability to bring Xbox 360 games to the catalogue". Games downloaded through the program on Xbox 360 were free to own with no further restrictions. Xbox One Games with Gold titles required an active Gold subscription in order to use, and became locked and unplayable if the subscription lapsed. As of November 2015, all Games with Gold titles for Xbox 360 were backwards compatible on Xbox One. The service was discontinued on September 14, 2023 as part of the Xbox network rebranding and focusing on a base-level Game Pass tier.

Programs

The "Game with Fame" initiative was Microsoft's way to connect Xbox Live members with celebrities and game developers. Notable participants of "Game with Fame" include Shia LaBeouf, Jack Black, Rihanna, Velvet Revolver, Victoria Justice, Shaun Wright-Phillips, Scissor Sisters, Paramore, Korn, OK Go, Red Jumpsuit Apparatus, Dream Theater, Linkin Park, Green Day and Insane Clown Posse.

"Xbox Ambassadors" are Xbox network members selected by Microsoft who have proven themselves to be helpful towards others, and are willing to assist new Xbox users and answer their questions. As of March 2009, there are ambassadors representing 18 countries in more than 30 languages.

"Xbox Rewards" was a promotion designed to provide gamers incentives to play on the Xbox network by subsidizing achievement points earned with actual rewards. Gamers were required to register for specific challenges which, if successfully completed, would yield a challenge-specific reward.

Microsoft Rewards is a current promotion providing Xbox network members with Reward Points (not to be confused with the defunct Microsoft Points) when they achieve Game Pass goals, buy something on the Marketplace, etc.

"Xbox Live Labs" was a program found in the community section and was available from March 10 to 27, 2011 for members in the United States. If a player chose to participate, they were rewarded with avatar items and 3 zero-point achievements.

Metamessage was a show which aimed to answer questions sent in by viewers on anything related to the world of Xbox. The show ran for four series and was released every other Saturday. The show was driven entirely by user-generated questions. To ensure the volume of questions remained high, fans could contact the show in a variety of ways, including sending questions to the Metamessage Gamertag over Xbox LIVE, writing an email, or using social network websites.

Security

Microsoft implements a number of different security measures on its Xbox network service. One of these takes the form of a proactive security check that assures that only unmodified machines may access their service. On May 17, 2007, Microsoft banned consoles with modified firmware from Xbox Live. A Microsoft representative indicated that the action was taken to assure "the integrity of the service and protect our partners and users.". According to Microsoft, consoles with firmware of unknown origin, quality or intent were banned permanently from the Xbox network.

It has been discovered that pretexting has been used to impersonate an Xbox network user for sabotage. Microsoft subsequently implemented greater security to decrease the service's susceptibility to social engineering.

In early November 2009 Microsoft banned approximately 1 million consoles with modified firmware from Xbox Live.

In October 2011, users of Xbox Live reported having unauthorized access to their Xbox Live accounts, with Microsoft points subsequently being used and/or bought to purchase various in-game items for FIFA 12. Microsoft responded to such incidents by restricting access to the account for 25 days while the fraud team investigated. Both EA and Microsoft denied the existence of a wider security breach.

On December 25, 2014, both PlayStation Network and Xbox Live suffered network disruption after a denial-of-service attack. Functionality was restored on December 28, with some users experiencing difficulties in the days that followed.

First-generation Xbox Live shutdown

Xbox Live for the original Xbox was discontinued by Microsoft on April 15, 2010, encouraging gamers to upgrade to the Xbox 360. Through loopholes and flaws, however, users were still able to play after the provided time and date Microsoft announced the shutdown. Users could continue interacting in the network; new users, however, could not enter the system. Notably, 14 users played Halo 2 until May 11, 2010. Though official Xbox Live service has been discontinued for the original Xbox, a replacement service for the original Xbox called Insignia has returned online functionality including online multiplayer, scoreboards, content download and more features to currently supported games.

As an alternative to Insignia, LAN tunnelling software exists, allowing original Xbox users to play system link games such as Halo 2 with other people from around the world.

The "Noble 14"

The Noble 14 were a band of users who continued to play Halo 2 until May 11, 2010, 26 days after the service was officially discontinued by Microsoft. The users would play custom games together, with all attempting to stay on for as long as possible. An Xbox spokesperson made a statement regarding the Noble 14, "A small band of a committed few, engaged in a battle against insurmountable odds. It's not Noble team from Halo: Reach, it's the final, passionate few who are still playing Halo 2. We wish them the best in their battle against time." The last 12 users were offered Halo: Reach Beta Codes by GamesRadar.com, as well as having their Xbox Live memberships extended by Microsoft. Eventually "Agent Windex" and "Apache N4SIR" were the final two users on the service, however two days after the third user "Lord Odysseus11" was disconnected by an internet drop, user Agent Windex was booted on May 10, stating "Good job Apache, you're the last one." The next day, May 11, Apache N4SIR was booted offline after many hours since Agent Windex was disconnected. He stated that he wanted to play 15 hours, 14 for each member, then one final hour for the community.

Revenue

This section needs expansion. You can help by adding to it. (June 2022)

Bloomberg has estimated that Xbox network likely generated over $1 billion in revenue in the 2010 fiscal year, which ended on June 30, 2010.

See also

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