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{{short description|American web conferencing and videoconferencing company}}
{{Infobox_Company |
{{Use mdy dates|date=January 2012}}
| company_name = WebEx Communications
{{Infobox company
| company_logo = ]
| name = Webex by Cisco
| company_type = Public Incorporated
| logo = Cisco Webex logo - Brandlogos.net.svg{{!}}class=skin-invert
| foundation = February 1995
| company_type = ]
| location = ] (United States)
| foundation = {{Start date and age|1995}}
| key_people = Subrah S. Iyar (Founder, Chairman and Chief Executive Officer); Vacant (President and Chief Operating Officer); Min Zhu (Founder, former Chief Technical Officer and Director)
| predecessor = Cisco Webex
| industry = ]s software and services
| location = ] (United States)
| products = WebEx Meeting Center; WebEx Enterprise Edition; WebEx Presentation Studio; MyWebExPC.
| founder = ]<br /> ]
| revenue = $US 249 Million (2004)
| key_people = ] (CEO)<br />] (CFO)
| num_employees = ~1800 (Dec 2004)
| industry = ], ], Unified communications as a service
| homepage = http://www.webex.com/webexhome.html
| products = Webex App, Webex Suite, Webex Meeting, Webex Messaging, Webex Calling, Webex Contact Center, Webex Devices
| revenue = US$380 million (2006)
| num_employees = 10,000+ (2015)
| parent = ]
| website = {{url|http://www.webex.com}}
}} }}


'''Webex by Cisco''' is an American company that develops and sells ], ] and contact center as a service applications.<ref>{{cite web|url=https://www.barrons.com/articles/cisco-relaunches-webex-with-new-branding-and-new-focus-on-hybrid-meetings-51623189407|title=Cisco Relaunches Webex With New Branding and New Focus on Hybrid Meetings|website=Barrons.com|access-date=2021-06-11}}</ref> It was founded as WebEx in 1995 and acquired by ] in May 2007. Its headquarters are in ].<ref>{{cite web|url=https://www.cisco.com/c/en/us/about.html |title=About Cisco|date=February 2022}}</ref>
'''WebEx Communications Inc.''' (]: WEBX), is a company that provides online meeting, ] and ] services. Its products include "Meeting Center", "Training Center", "Event Center", "Support Center", "Sales Center" and others.


Its software products include Webex App, Webex Suite, Webex Meetings, Webex Messaging, Webex Calling, Webex Contact Center, and Webex Devices.<ref>{{cite web|author=Webex |url=https://www.webex.com/ |title=Video Conferencing, Cloud Calling & Screen Sharing &#124; Webex by Cisco |publisher=Webex.com |date=2018-03-19 |accessdate=2022-04-23}}</ref> All Webex products are part of the ] collaboration portfolio.<ref>{{Cite web |last=Berndtson |first=Chad |date=2020 |title=Cisco Revamps Collaboration Portfolio Around WebEx Brand |url=https://www.techtarget.com/searchunifiedcommunications/definition/Cisco-Webex |access-date=2024-03-04 |website=] |language=en}}</ref>
The term "WebEx" is also used sometimes as a substitute for "web conferencing", such as "We'll WebEx on Thursday morning for our weekly meeting".


==History== == History ==
WebEx was founded in 1995<ref name=Cisco20070315/> by ] and ]. It had its ] in July 2000.<ref name=Cisco20070315>{{cite web |url= https://newsroom.cisco.com/press-release-content?type=webcontent&articleId=3080774 |title=Cisco announces agreement to acquire WebEx |date=March 15, 2007 |publisher=Cisco |access-date=June 7, 2020}}</ref> WebEx was listed on the ] National Market, and then the NASDAQ Global Select Market, when that was introduced in 2006.<ref name="pressrelease2006-06-27">{{cite press release |url= http://www.webex.com/pr/pr409.html |title=WebEx selected for new NASDAQ Global Select Market |date=June 27, 2006 |publisher=WebEx |url-status=dead |archive-url= https://web.archive.org/web/20061109071156/http://www.webex.com/pr/pr409.html |archive-date=November 9, 2006}}</ref>
WebEx was founded in 1996 by Subrah Iyar and ]. Zhu co-founded Future Labs (one of the first companies to produce multi-point document collaboration software) in 1991. {{ref|Forbes}} Zhu met Iyar, then a vice president and general manager of Quarterdeck Inc., when Quarterdeck acquired Future Labs in 1996. Iyar was named president of Future Labs, which had been made a Quarterdeck subsidiary and the same year Iyar and Min went on to co-found WebEx.


==Services== == Services ==
{{Update section|date=September 2020|reason=This section is about services, not announcements of services, or announcements in general. Once events have occurred, the outcome becomes part of the state of affairs. The state of affairs is what we should be describing, not the announcements leading to it and their dates}}
All WebEx ] are built on the MediaTone platform and are supported by the WebEx MediaTone Network, a ] network intended for use with on-demand programs.


At the time of the acquisition, all Webex ] were built on the MediaTone platform and supported by the Webex MediaTone Network (originally called the Webex interactive network),<ref>. Developer.webex.com. Retrieved on 2014-02-27.</ref> a global network intended for use with on-demand programs. The network was designed by Shaun Bryant, Webex's Chief Network Architect,<ref>http://entreprise.jigsaw.com/id70704_d80/webex_communications_inc_it_is_business_contacts.xhtml{{dead link|date=September 2017 |bot=InternetArchiveBot |fix-attempted=yes }}</ref> and Zaid Ali Sr, Network Architect, to be one of the first ] platforms on the Internet.{{citation needed|date=April 2020}}
WebEx acquired the company '''Intranets.com''' in 2005 which provided strategic entrance into the small- and mid-size business market through Intranets.com customer base of businesses with less than 100 employees. WebEx acquired the ability to offer online collaboration tools such as ], document sharing and calendaring while Intranets.com provided access to the WebEx communications environment for its customers.{{ref|intranets.com}}


The WebEx Connect product allows for custom communication workflows, such as those used in customer relationship management. The product allows plug-ins to the WebEx platform to connect to popular messaging and social media platforms.<ref>{{cite web |url=https://cpaas.webex.com/products/webex-connect |title=Cloud communications platform, built for the enterprise}}</ref>
On ] ], ] and WebEx announced their plan to launch a business version of AOL's ] ]. AIM Pro will offer more features to help workers collaborate using conferencing tools offered by WebEx.
On September 26, 2006, the company announced plans to offer a web collaboration "mashup" platform called "Webex Connect".<ref name="webexconnect">{{cite web |url=http://www.webex.com/partners/webex-connect.html |title=Webex is expanding from connecting people to connecting process and applications in real time |website=Webex |access-date=2018-11-09 |archive-date=February 26, 2007 |archive-url=https://web.archive.org/web/20070226175257/http://www.webex.com/partners/webex-connect.html |url-status=dead }}</ref>


Defunct products include a business version of AOL's ] software, ], with additional features to help workers collaborate using conferencing tools offered by Webex.<ref>{{cite web|date=19 July 2006|title=AOL Launches AIM Pro Service|url=https://www.eweek.com/enterprise-apps/aol-launches-aim-pro-service|access-date=2 October 2020|website=eWeek}}</ref>
==Corporate structure==
The corporate headquarters of the parent organization, WebEx Communications, Inc., is located in Santa Clara, California.


On November 17, 2014, Cisco announced an evolution of Webex called Project Squared.<ref>{{cite web|url=https://techcrunch.com/2014/11/17/ciscos-new-project-squared-collaboration-tool-gives-webex-a-run-for-its-money |title=Cisco's New Project Squared Collaboration Tool Offers Modern Alternative To Aging Webex |website=TechCrunch |date=2014-11-17 |access-date=2018-11-09}}</ref> On March 17, 2015 this effort was re-branded as Cisco Spark.<ref>{{cite web|url=https://www.eweek.com/networking/cisco-re-brands-project-squared-collaboration-effort-as-spark |title=Cisco Re-brands Project Squared Collaboration Effort as Spark |website=e-Week |date=2015-03-17 |access-date=2020-09-03}}</ref>
==Corporate governance==
]:
:*],
:*Michael T Flynn
:*Subrah S Iyar
:*Anthony R Muller
:*Casimir Skrzypczak


On April 18, 2018, Cisco announced that Cisco Spark would be combined into the Cisco Webex platform. On this same date, Cisco rebranded all of the rest of their Spark products to Webex, including the Spark Room Kit—now Webex Room Kit—and Spark Board—now Webex Board.<ref>, '']'', Reading, Berkshire, 25 April 2018.</ref>
Top management team:
:*Subrah S. lyar, Chairman and ]
:*Michael T. Everett, ]
:*David Berman, ] of Worldwide Sales & Services
:*Gary Griffiths, ] of Products
:*David Farrington, ] Corporate Development and ]
:*Shawn Farshchi, CIO and Vice President Technical Operations
:*Rick Faulk, Chief Marketing Officer and ] WebEx Small Business


On May 15, 2020, during the ], Cisco CFO Kelly Kramer reported in the month of April 2020, they had 500 million meeting attendees, and that equated to 25 billion meeting minutes, using its video-conferencing application Webex.<ref>{{cite web|url= https://ca.finance.yahoo.com/news/cisco-boasts-amazing-takeup-of-web-ex-as-lockeddown-users-flock-to-video-conferencing-175343698.html |title= Cisco boasts 'amazing takeup' of Webex as locked-down users flock to video conferencing | date=May 15, 2020}}</ref>
==Legal proceedings and inquiries==


In September 2020, Cisco launched a new platform Webex Classrooms for virtual homeroom encounters.<ref>{{cite web|date=1 September 2020|title=Cisco debuts Webex Classrooms|url=https://www.msn.com/en-us/news/technology/cisco-debuts-webex-classrooms/ar-BB18Bira|access-date=2 October 2020|website=msn news}}</ref>
===Goldman Sachs securities fraud investigation===


On October 26, 2021, Cisco launched an update aimed to enhance virtual and hybrid in-person meetings and events, using AI-powered technology for their Webex portfolio.<ref>{{cite web|date=2021-10-26|title=Cisco launches new AI-powered and hybrid event features for Webex|url=https://venturebeat.com/2021/10/26/cisco-launches-new-ai-powered-and-hybrid-event-features-for-webex/|access-date=2021-10-27|website=VentureBeat|language=en-US}}</ref>
As a result of the securities fraud investigation initiated by the
] and various State ] offices, Goldman Sachs
faced charges of issuing unfair research and initial public offerings
] violations. One such questionable research includes WebEx. WebEx
management dictated to Goldman Sachs analysts what the research should
and should not include. WebEx maintains the management's information was
accurate.
Another charge accuses Goldman Sachs of violating securities law in its
allocation of shares in WebEx's initial public offering.


In May 2024, Cisco and ] partnered to launch Webex Calling in India. <ref>{{Cite web |title=Cisco Webex |url=https://www.business-standard.com/companies/news/cisco-and-tata-communications-partner-to-launch-webex-calling-in-india-124052201122_1.html}}</ref>
===Zhu and Zeleny legal dispute===
On 13 May 2005, WebEx announced that Min Zhu was stepping down as WebEx's CTO and WebEx leadership,
and retiring to mainland China where he would serve as a "WebEx Fellow." . This closely followed the WebEx Second Annual Users Conference which was disrupted and then cancelled because of a demonstration by a former business partner of Zhu's, Michael Zeleny. The protest demonstration occurred amid a spate of lawsuits between the Zhu family, WebEx and Zeleny for various claims, including breach of contract and defamation. In the course of the legal dispute, Zeleny made public online that a complaint for childhood ] had been made by Zhu's daughter, Zeleny's former domestic and business partner, and alleged that Zhu diverted WebEx assets to settle that complaint. Zhu denied these claims in court records and WebEx sued Zeleny for defamation. Zeleny's claims have since been settled out of court and the WebEx counter-claim dropped.


==Acquisitions==
===Raindance lawsuit for patent infringement===
The company acquired ''Intranets.com'' in 2005, providing entrance into the small- and mid-size business market through the company's customer base of businesses with fewer than 100 employees. It acquired the ability to offer online collaboration tools such as ], document sharing and calendaring while Intranets.com provided access to the Webex communications environment for its customers.<ref>Solhein, Shelley (August 8, 2005). "Webex tools get Intranets infusion". ''eweek''.</ref>


In May 2007, Cisco acquired WebEx for $3.2 billion.<ref>{{Cite press release | url=https://www.globenewswire.com/news-release/2007/05/29/1272059/0/en/Cisco-Completes-Acquisition-of-WebEx.html | title=Cisco Completes Acquisition of WebEx | publisher=] | date=May 29, 2007}}</ref><ref>{{Cite news | url=https://www.computerworld.com/article/1470724/cisco-completes-3-2b-webex-acquisition.html | title=Cisco completes $3.2B WebEx acquisition | work=] | date=May 30, 2007}}</ref>
On ] ], WebEx sued ],
Inc., a competitor, for ] infringement. On ] ],
Raindance filed a counter suit against WebEx for patent infringement.
Both parties are seeking both damages and an ] enjoining
further acts they claim to be infringing on patents.


In October 2020, Cisco acquired BabbleLabs.<ref>{{cite web|last=Wilson|first=Georgia|date=2 October 2020|title=Cisco acquires BabbleLabs to enhance Webex Platform features|url=https://www.businesschief.com/corporate-finance-2/cisco-acquires-babblelabs-enhance-webex-platform-features|access-date=2 October 2020|website=Business Chief}}</ref>
==External links==
*
*
* ] ]
* Houston Chronicle ] ]


In February 2021, Cisco acquired imimobile, a provider of communications platform as a service (CPaaS) solutions for its Webex collaboration portfolio ].<ref>{{cite web|title=Cisco Completes Acquisition of IMImobile PLC|url=https://www.cisco.com/c/en/us/about/corporate-strategy-office/acquisitions/imimobile.html}}</ref>
==Notes and references==
# {{note|Forbes}} ''Forbes'' Russell Flannery, ] ]
# {{note|intranets.com}} Solhein, Shelley (] ]). "WebEx tools get Intranets infusion". ''eweek''.
# {{note|SEO News}} ''SEO News'' Robert G. Medford, ] ]


== Legal proceedings and inquiries ==
]

]
=== Goldman Sachs securities fraud investigation ===
]
As a result of a securities fraud investigation initiated by the ] and by various state ] offices, ] faced charges of issuing unfair research, including coverage of WebEx, and ] violations for the period 1999 to 2001. Webex management allegedly dictated to Goldman Sachs analysts what the research should and should not include. Webex maintains the management's information was accurate.<ref>{{cite web|url=https://www.sec.gov/litigation/complaints/comp18113.htm |title=SEC Litigation Complaint 18113 |publisher=Securities and Exchange Commission |date=April 28, 2003 |access-date=2018-11-09}}</ref> Another charge accuses Goldman Sachs of violating securities law in its allocation of shares in WebEx's initial public offering.<ref>{{cite press release|url=https://www.sec.gov/litigation/litreleases/lr19051.htm |title=SEC Litigation press release for complaint 19051 |publisher=Securities and Exchange Commission |date=2005-01-25 |access-date=2018-11-09}}</ref>
]

=== Raindance lawsuit for patent infringement ===
On September 27, 2005, Webex sued ], Inc., a competitor, for patent infringement. On October 14, 2005, Raindance filed a countersuit against Webex for patent infringement. Both parties sought both damages and an ] enjoining further acts they claim to be infringing on patents.<ref name="lawsuit"></ref> On March 31, 2006, the parties agreed to the dismissal of both actions, releases of claims for past infringement, payments associated with those releases, and cross-licenses to each other's patents. The agreement resulted in Webex receiving 1 million dollars from Raindance.<ref name="lawsuit" />

== See also ==
* ]
* ]
* ]

== References ==
{{Reflist}}

== External links ==
* {{Official website}}

]
]
]
]
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]
]
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Latest revision as of 09:01, 10 December 2024

American web conferencing and videoconferencing company

Webex by Cisco
Company typeSubsidiary
IndustryVideoconferencing, web conferencing, Unified communications as a service
PredecessorCisco Webex
Founded1995; 30 years ago (1995)
FounderSubrah Iyar
Min Zhu
HeadquartersSan Jose, California (United States)
Key peopleChuck Robbins (CEO)
Frank A. Calderoni (CFO)
ProductsWebex App, Webex Suite, Webex Meeting, Webex Messaging, Webex Calling, Webex Contact Center, Webex Devices
RevenueUS$380 million (2006)
Number of employees10,000+ (2015)
ParentCisco Systems
Websitewww.webex.com

Webex by Cisco is an American company that develops and sells web conferencing, videoconferencing and contact center as a service applications. It was founded as WebEx in 1995 and acquired by Cisco Systems in May 2007. Its headquarters are in San Jose, California.

Its software products include Webex App, Webex Suite, Webex Meetings, Webex Messaging, Webex Calling, Webex Contact Center, and Webex Devices. All Webex products are part of the Cisco Systems collaboration portfolio.

History

WebEx was founded in 1995 by Subrah Iyar and Min Zhu. It had its initial public offering in July 2000. WebEx was listed on the NASDAQ National Market, and then the NASDAQ Global Select Market, when that was introduced in 2006.

Services

This section needs to be updated. The reason given is: This section is about services, not announcements of services, or announcements in general. Once events have occurred, the outcome becomes part of the state of affairs. The state of affairs is what we should be describing, not the announcements leading to it and their dates. Please help update this article to reflect recent events or newly available information. (September 2020)

At the time of the acquisition, all Webex applications were built on the MediaTone platform and supported by the Webex MediaTone Network (originally called the Webex interactive network), a global network intended for use with on-demand programs. The network was designed by Shaun Bryant, Webex's Chief Network Architect, and Zaid Ali Sr, Network Architect, to be one of the first SaaS platforms on the Internet.

The WebEx Connect product allows for custom communication workflows, such as those used in customer relationship management. The product allows plug-ins to the WebEx platform to connect to popular messaging and social media platforms. On September 26, 2006, the company announced plans to offer a web collaboration "mashup" platform called "Webex Connect".

Defunct products include a business version of AOL's instant messaging software, AIM Pro, with additional features to help workers collaborate using conferencing tools offered by Webex.

On November 17, 2014, Cisco announced an evolution of Webex called Project Squared. On March 17, 2015 this effort was re-branded as Cisco Spark.

On April 18, 2018, Cisco announced that Cisco Spark would be combined into the Cisco Webex platform. On this same date, Cisco rebranded all of the rest of their Spark products to Webex, including the Spark Room Kit—now Webex Room Kit—and Spark Board—now Webex Board.

On May 15, 2020, during the COVID-19 pandemic, Cisco CFO Kelly Kramer reported in the month of April 2020, they had 500 million meeting attendees, and that equated to 25 billion meeting minutes, using its video-conferencing application Webex.

In September 2020, Cisco launched a new platform Webex Classrooms for virtual homeroom encounters.

On October 26, 2021, Cisco launched an update aimed to enhance virtual and hybrid in-person meetings and events, using AI-powered technology for their Webex portfolio.

In May 2024, Cisco and Tata Communications partnered to launch Webex Calling in India.

Acquisitions

The company acquired Intranets.com in 2005, providing entrance into the small- and mid-size business market through the company's customer base of businesses with fewer than 100 employees. It acquired the ability to offer online collaboration tools such as discussion forums, document sharing and calendaring while Intranets.com provided access to the Webex communications environment for its customers.

In May 2007, Cisco acquired WebEx for $3.2 billion.

In October 2020, Cisco acquired BabbleLabs.

In February 2021, Cisco acquired imimobile, a provider of communications platform as a service (CPaaS) solutions for its Webex collaboration portfolio IMImobile.

Legal proceedings and inquiries

Goldman Sachs securities fraud investigation

As a result of a securities fraud investigation initiated by the SEC and by various state Attorney General offices, Goldman Sachs faced charges of issuing unfair research, including coverage of WebEx, and IPO violations for the period 1999 to 2001. Webex management allegedly dictated to Goldman Sachs analysts what the research should and should not include. Webex maintains the management's information was accurate. Another charge accuses Goldman Sachs of violating securities law in its allocation of shares in WebEx's initial public offering.

Raindance lawsuit for patent infringement

On September 27, 2005, Webex sued Raindance Communications, Inc., a competitor, for patent infringement. On October 14, 2005, Raindance filed a countersuit against Webex for patent infringement. Both parties sought both damages and an injunction enjoining further acts they claim to be infringing on patents. On March 31, 2006, the parties agreed to the dismissal of both actions, releases of claims for past infringement, payments associated with those releases, and cross-licenses to each other's patents. The agreement resulted in Webex receiving 1 million dollars from Raindance.

See also

References

  1. "Cisco Relaunches Webex With New Branding and New Focus on Hybrid Meetings". Barrons.com. Retrieved June 11, 2021.
  2. "About Cisco". February 2022.
  3. Webex (March 19, 2018). "Video Conferencing, Cloud Calling & Screen Sharing | Webex by Cisco". Webex.com. Retrieved April 23, 2022.
  4. Berndtson, Chad (2020). "Cisco Revamps Collaboration Portfolio Around WebEx Brand". CRN. Retrieved March 4, 2024.
  5. ^ "Cisco announces agreement to acquire WebEx". Cisco. March 15, 2007. Retrieved June 7, 2020.
  6. "WebEx selected for new NASDAQ Global Select Market" (Press release). WebEx. June 27, 2006. Archived from the original on November 9, 2006.
  7. Cisco DevNet. Developer.webex.com. Retrieved on 2014-02-27.
  8. http://entreprise.jigsaw.com/id70704_d80/webex_communications_inc_it_is_business_contacts.xhtml
  9. "Cloud communications platform, built for the enterprise".
  10. "Webex is expanding from connecting people to connecting process and applications in real time". Webex. Archived from the original on February 26, 2007. Retrieved November 9, 2018.
  11. "AOL Launches AIM Pro Service". eWeek. July 19, 2006. Retrieved October 2, 2020.
  12. "Cisco's New Project Squared Collaboration Tool Offers Modern Alternative To Aging Webex". TechCrunch. November 17, 2014. Retrieved November 9, 2018.
  13. "Cisco Re-brands Project Squared Collaboration Effort as Spark". e-Week. March 17, 2015. Retrieved September 3, 2020.
  14. "Cisco Turns their Spark into Webex Teams", VideoCentric, Reading, Berkshire, 25 April 2018.
  15. "Cisco boasts 'amazing takeup' of Webex as locked-down users flock to video conferencing". May 15, 2020.
  16. "Cisco debuts Webex Classrooms". msn news. September 1, 2020. Retrieved October 2, 2020.
  17. "Cisco launches new AI-powered and hybrid event features for Webex". VentureBeat. October 26, 2021. Retrieved October 27, 2021.
  18. "Cisco Webex".
  19. Solhein, Shelley (August 8, 2005). "Webex tools get Intranets infusion". eweek.
  20. "Cisco Completes Acquisition of WebEx" (Press release). GlobeNewswire. May 29, 2007.
  21. "Cisco completes $3.2B WebEx acquisition". Computerworld. May 30, 2007.
  22. Wilson, Georgia (October 2, 2020). "Cisco acquires BabbleLabs to enhance Webex Platform features". Business Chief. Retrieved October 2, 2020.
  23. "Cisco Completes Acquisition of IMImobile PLC".
  24. "SEC Litigation Complaint 18113". Securities and Exchange Commission. April 28, 2003. Retrieved November 9, 2018.
  25. "SEC Litigation press release for complaint 19051" (Press release). Securities and Exchange Commission. January 25, 2005. Retrieved November 9, 2018.
  26. ^ WEBEX COMMUNICATIONS INC 10-Q

External links

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