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{{Short description|Database marketing company}} | |||
{{COI|date=October 2012}} | |||
{{Use American English|date=January 2025}} | |||
{{Infobox company | {{Infobox company | ||
| name = Rapleaf | | name = Rapleaf | ||
| logo = Rapleaf logo.png | |||
| type = ] | | type = ] | ||
⚫ | | key_people = ], Manish Shah | ||
⚫ | | foundation = March 2005 | ||
⚫ | | location_country = USA | ||
⚫ | | location = ]<!-- this parameter modifies "Headquarters" --> | ||
⚫ | | key_people = ] | ||
| industry = Database marketing | | industry = Database marketing | ||
| num_employees = |
| num_employees = 11–50 (as of November 2, 2012)<ref>{{Cite web | ||
| title = Rapleaf Company Profile | | title = Rapleaf Company Profile | ||
| publisher = LinkedIn | | publisher = LinkedIn | ||
Line 14: | Line 13: | ||
| accessdate = 2012-11-02}}</ref> | | accessdate = 2012-11-02}}</ref> | ||
| parent = TowerData | | parent = TowerData | ||
⚫ | | foundation = March 2005 | ||
⚫ | | location_country = USA | ||
⚫ | | location = ]<!-- this parameter modifies "Headquarters" --> | ||
| homepage = {{URL |www.rapleaf.com}} | | homepage = {{URL |www.rapleaf.com}} | ||
}} | }} | ||
'''RapLeaf''' |
'''RapLeaf''' was a US-based marketing data and software company that was acquired by email data provider '''TowerData''' in 2013. | ||
==Company== | ==Company== | ||
RapLeaf was founded in ] by ] and Manish Shah in March 2005.<ref>{{Cite web |title= Notice of Sale of Securities |work= Form D |publisher= US Securities and Exchange Commission |date= July 10, 2006 |url= |
RapLeaf was founded in ] by ] and Manish Shah in March 2005.<ref>{{Cite web |title= Notice of Sale of Securities |work= Form D |publisher= US Securities and Exchange Commission |date= July 10, 2006 |url= https://www.sec.gov/Archives/edgar/vprr/06/9999999997-06-032343 |accessdate= November 3, 2013 }}</ref> | ||
In May 2006 the ] led a ] of about $1 million, including ]s such as ] and ].<ref name="1M raised">{{Cite web | In May 2006 the ] led a ] of about $1 million, including ]s such as ] and ].<ref name="1M raised">{{Cite web | ||
| author= Matt Marshall | | author= Matt Marshall | ||
| title = Rapleaf, the e-commerce reputation manager, raises ~$1M to take on eBay | | title = Rapleaf, the e-commerce reputation manager, raises ~$1M to take on eBay | ||
| |
| work = San Jose Mercury News |via= Silicon Beat | ||
| date = June 11, 2006 | | date = June 11, 2006 | ||
| url = http://www.siliconbeat.com/entries/2006/06/11/rapleaf_the_ecommerce_reputation_manager_raises_1m_to_take_on_ebay.html | | url = http://www.siliconbeat.com/entries/2006/06/11/rapleaf_the_ecommerce_reputation_manager_raises_1m_to_take_on_ebay.html | ||
| accessdate = November 3, 2013 | | accessdate = November 3, 2013 | ||
}}</ref> |
}}</ref> | ||
In June 2007 a second round included Founders Fund |
In June 2007 a second round included Founders Fund, Rembrandt Venture Partners and included Conway.<ref name="1M raised" /><ref>{{Cite news |title= Rapleaf Secures Venture Capital Funding |date= June 1, 2007 |work= Press release |url= http://www.rapleaf.com/business/press_release/vc_funding |url-status=dead |archiveurl= https://web.archive.org/web/20090722181525/http://www.rapleaf.com/business/press_release/vc_funding |archivedate= July 22, 2009 |accessdate= November 3, 2013 }}</ref><ref>{{Cite news | ||
| publisher = CNet | | publisher = CNet | ||
| date = August 31, 2007 | | date = August 31, 2007 | ||
Line 36: | Line 38: | ||
| last = Olsen | | last = Olsen | ||
| url = http://news.cnet.com/At-Rapleaf,-your-personals-are-public---page-2/2100-1038_3-6205716-2.html | | url = http://news.cnet.com/At-Rapleaf,-your-personals-are-public---page-2/2100-1038_3-6205716-2.html | ||
}}</ref> | |||
}}</ref> included ].<ref name="1M raised"/> | |||
The company's first product was a meta-] that allows users to create reviews and ratings of consumer transactions, which they then contribute to multiple ] websites.<ref>{{Cite news |title= Networker Hoffman launches Rapleaf — to track your reputation beyond eBay |work= Venture Beat |author= Matt Marshall |date= April 24, 2006 |url= |
The company's first product was a meta-] that allows users to create reviews and ratings of consumer transactions, which they then contribute to multiple ] websites.<ref>{{Cite news |title= Networker Hoffman launches Rapleaf — to track your reputation beyond eBay |work= Venture Beat |author= Matt Marshall |date= April 24, 2006 |url= https://venturebeat.com/2006/04/24/networker-hoffman-launches-rapleaf-to-track-your-reputation-beyond-ebay/ |accessdate = November 3, 2013 }}</ref> | ||
On January 26, 2007, Rapleaf released Upscoop, a service that allowed users to search for and manage their contacts by ] address across multiple ].<ref>{{Cite web | On January 26, 2007, Rapleaf released Upscoop, a service that allowed users to search for and manage their contacts by ] address across multiple ].<ref>{{Cite web | ||
|author= Peter Ha | |author= Peter Ha | ||
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|work= Tech Crunch | |work= Tech Crunch | ||
|date = January 26, 2007 | |date = January 26, 2007 | ||
|url = |
|url = https://techcrunch.com/2007/01/26/stalk-your-contact-list-with-upscoop/ | ||
|accessdate = November 3, 2013 | |accessdate = November 3, 2013 | ||
}}</ref> |
}}</ref> | ||
In 2011, Rapleaf created a ] division named ],<ref>{{Cite news|url=https://adexchanger.com/data-exchanges/rapleaf-ceo-hoffman/|title=RapLeaf CEO Hoffman Discusses New LiveRamp Solution And Company Strategy {{!}} AdExchanger|date=2011-07-08|work=AdExchanger|access-date=2018-01-15|language=en-US}}</ref> which later spun out into an independent company which was acquired by ] in 2014 for $310 million.<ref>{{Cite news|url=https://adexchanger.com/data-exchanges/acxiom-to-buy-liveramp-for-310m/|title=Acxiom To Buy LiveRamp For $310M {{!}} AdExchanger|date=2014-05-14|work=AdExchanger|access-date=2018-01-15|language=en-US}}</ref> | |||
⚫ | In 2012, Rapleaf began selling segmented data tied to email addresses for marketers to personalize email communications. Around September 2012 the company moved its headquarters from San Francisco to ], and Phil Davis became chief executive, replacing Hoffman.<ref>{{Cite web |title= Meet our Management Team |work= Company web site |url= http://www.rapleaf.com/about-us |archiveurl= https://web.archive.org/web/20120913010953/http://www.rapleaf.com/about-us |archivedate= September 13, 2012 |url-status=live |accessdate= November 3, 2013 }}</ref> | ||
Rapleaf was acquired by TowerData in 2013.<ref>{{cite web|url=http://adexchanger.com/email/email-matching-solutions-promise-to-connect-offline-and-online-ids/|title=Email Matching Solutions Promise To Connect Offline And Online Data|last=Aquino|first=Judith|date=December 17, 2013|publisher=AdExchanger|accessdate=June 12, 2015}}</ref> | |||
== |
==Controversy and backlash== | ||
On May 15, 2006, ] removed a number of auction listings where the seller had included links to Rapleaf, claiming they were in violation of its ].<ref>{{Cite web | On May 15, 2006, ] removed a number of auction listings where the seller had included links to Rapleaf, claiming they were in violation of its ].<ref>{{Cite web | ||
|author = |
|author = Michael Arrington | ||
|author-link = Michael Arrington | |||
|title = eBay Bans Rapleaf Links |publisher = ] |date = May 17, 2006 | |title = eBay Bans Rapleaf Links |publisher = ] |date = May 17, 2006 | ||
|url = |
|url = https://techcrunch.com/2006/05/17/ebay-bans-rapleaf-links/ | ||
|accessdate = 2007-01-26 | |accessdate = 2007-01-26 | ||
}}</ref> | }}</ref> | ||
In late August 2007, Upscoop began e-mailing entire contact lists that were provided by their users when they log in. This caused some criticism,<ref>{{Cite web | In late August 2007, Upscoop began e-mailing entire contact lists that were provided by their users when they log in. This caused some criticism,<ref>{{Cite web | ||
|title = Rapleaf and Upscoop spam |url = http://crusherdev.wordpress.com/2007/09/04/rapleaf-and-upscoop-spam/}}</ref> and the company later apologized for doing so.<ref>{{Cite web |title = Start-ups, privacy, and being wrong |url = http://blog.rapleaf.com/2007/09/06/start-ups-privacy-and-being-wrong/ | |title = Rapleaf and Upscoop spam |url = http://crusherdev.wordpress.com/2007/09/04/rapleaf-and-upscoop-spam/}}</ref> and the company later apologized for doing so.<ref>{{Cite web |title = Start-ups, privacy, and being wrong |url = http://blog.rapleaf.com/2007/09/06/start-ups-privacy-and-being-wrong/ |publisher = Rapleaf Blog |first = Auren |last = Hoffman |date = 6 September 2007 |accessdate = 2010-03-07 |archiveurl = https://web.archive.org/web/20070917133813/http://blog.rapleaf.com/2007/09/06/start-ups-privacy-and-being-wrong/ |archivedate = 2007-09-17 |url-status = dead }}</ref> | ||
|publisher = Rapleaf Blog |first = Auren |last = Hoffman |date = 6 September 2007 |accessdate = 2010-03-07 |archiveurl = http://web.archive.org/web/20070917133813/blog.rapleaf.com/2007/09/06/start-ups-privacy-and-being-wrong/ | |||
|archivedate = 2007-09-17}}</ref> | |||
On July 10, 2008, Rapleaf changed its interface so that it no longer allows users to search people by email addresses.<ref>{{Cite web | On July 10, 2008, Rapleaf changed its interface so that it no longer allows users to search people by email addresses.<ref>{{Cite web | ||
|title = Changes to Rapleaf Services | |||
|url = http://blog.rapleaf.com/2008/07/10/changes-to-rapleaf-services/ | |||
|publisher = Rapleaf Blog | |||
|first = Auren | |||
|last = Hoffman | |||
|date = 10 July 2008 | |||
|accessdate = 2010-03-07 | |||
|archiveurl = https://web.archive.org/web/20080801162920/http://blog.rapleaf.com/2008/07/10/changes-to-rapleaf-services/ | |||
|archivedate = 2008-08-01 | |||
|url-status = dead | |||
}}</ref> Instead, the service only allows a registered user to view their own reputation and the websites (social and business networking) to which their own e-mail address is registered. There was an immediate negative backlash by companies and individuals<ref>{{Cite web | }}</ref> Instead, the service only allows a registered user to view their own reputation and the websites (social and business networking) to which their own e-mail address is registered. There was an immediate negative backlash by companies and individuals<ref>{{Cite web | ||
|title = Comments on blog post 'Changes to Rapleaf Services' | |||
|url = http://blog.rapleaf.com/2008/07/10/changes-to-rapleaf-services/#comments | |||
|publisher = Rapleaf Blog | |||
|author = Rapleaf users | |||
|accessdate = 2010-03-07 | |||
|archiveurl = https://web.archive.org/web/20080822211429/http://blog.rapleaf.com/2008/07/10/changes-to-rapleaf-services/#comments | |||
|archivedate = 2008-08-22 | |||
|url-status = dead | |||
}}</ref> who had been using Rapleaf to both manage reputations and investigate the authenticity of people. | }}</ref> who had been using Rapleaf to both manage reputations and investigate the authenticity of people. | ||
In October 2010, the '']'' reported that Rapleaf had transmitted personally identifiable information, including ] and ] IDs. Rapleaf said it had inadvertently transmitted that info and had ceased the practice.<ref>{{Cite news |author= Emily Steel |title= A Web Pioneer Profiles Users by Name | In October 2010, the '']'' reported that Rapleaf had transmitted personally identifiable information, including ] and ] IDs. Rapleaf said it had inadvertently transmitted that info and had ceased the practice.<ref>{{Cite news |author= Emily Steel |title= A Web Pioneer Profiles Users by Name | ||
|publisher = Wall Street Journal |date= October 25, 2010 | |publisher = Wall Street Journal |date= October 25, 2010 | ||
|url= |
|url= https://www.wsj.com/articles/SB10001424052702304410504575560243259416072 | ||
|accessdate = November 3, 2013 | |accessdate = November 3, 2013 | ||
}}</ref> | }}</ref> | ||
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}}</ref> | }}</ref> | ||
A 2011 report said the company could tell the food preferences of employees of major companies.<ref>{{Cite web |title= Googlers Buy More Junk Food Than Microsofties (And Why Rapleaf Is Creepy) |date= March 22, 2011 |author= |
A 2011 report said the company could tell the food preferences of employees of major companies.<ref>{{Cite web |title= Googlers Buy More Junk Food Than Microsofties (And Why Rapleaf Is Creepy) |date= March 22, 2011 |author=Robin Wauters |work= Tech Crunch |url= https://techcrunch.com/2011/03/22/googlers-buy-more-junk-food-than-microsofties-and-why-rapleaf-is-creepy/ |accessdate= November 3, 2013 }}</ref> | ||
Between 2007-2013, Rapleaf received significant backlash over the data collection practices and sale of individuals' personal information to advertisers. As a public spokesperson for the company, much of the criticism was directed at the CEO ] personally.<ref>{{Cite web|url=http://gawker.com/297143/the-rap-on-rapleaf-the-trust-meter-you-cant-trust|title = The rap on Rapleaf, the "trust meter" you can't trust}}</ref><ref>{{Cite web|url=http://mashable.com/2010/11/03/behavior-tracking-privacy/|title=Online Behavior Tracking and Privacy: 7 Worst Case Scenarios|website=] |date=3 November 2010}}</ref><ref>{{Cite web |title= Can Auren Hoffman's Reputation Get Any Worse? |date= September 18, 2007 |author= Tim Faulkner |work= Gawker |url= http://gawker.com/301027/can-auren-hoffmans-reputation-get-any-worse |accessdate= November 3, 2013 }}</ref><ref>{{Cite web|url=http://www.itworld.com/article/2832980/it-management/why-is-rapleaf-still-tracking-me-across-the-web-.html|title = Why is RapLeaf still tracking me across the Web?|date = 9 April 2013}}</ref><ref>{{Cite web|url=http://gawker.com/5672370/the-creepy-company-compiling-a-file-on-your-online-activityusing-your-real-name|title=The Creepy Company Compiling a File on Your Online Activity—Using Your Real Name}}</ref> A 2010 investigation by '']'' revealed that the company transmitted identifying details about individuals to at least 12 companies, violating the terms of service of Facebook and MySpace. | |||
In 2012, Rapleaf began selling segmented data tied to email addresses for marketers to personalize email communications. | |||
A spokesperson at Facebook said it had "taken steps. . .to significantly limit Rapleaf's ability to use any Facebook-related data."<ref>{{Cite news|url=https://www.wsj.com/articles/SB10001424052702304410504575560243259416072|title=A Web Pioneer Profiles Users by Name|newspaper=Wall Street Journal|date=25 October 2010|last1=Steel|first1=Emily}}</ref><ref>{{Cite news|url=https://www.wsj.com/articles/SB10001424052702304772804575558484075236968|title=Facebook in Privacy Breach|newspaper=Wall Street Journal|date=18 October 2010}}</ref><ref>{{Cite news|url=https://www.wsj.com/articles/SB10001424052702304248704575574653801361746|title=Thousands of Web Users Delete Profiles from RapLeaf|newspaper=Wall Street Journal|date=26 October 2010|last1=Steel|first1=Emily}}</ref> When confronted by '']'' and ''],'' it quietly revised its privacy policy both times.<ref>{{Cite web|url=https://www.cnet.com/news/people-search-engine-rapleaf-revises-privacy-policy|title = People search engine Rapleaf revises privacy policy}}</ref> | |||
⚫ | Around September 2012 the company moved its headquarters from San Francisco to ], and Phil Davis became chief executive, replacing Hoffman.<ref>{{Cite web |title= Meet our Management Team |work= Company web site |url= http://www.rapleaf.com/about-us |archiveurl= |
||
'']'' described RapLeaf as "selling your identity," and '']'' characterized its method of identifiable data extraction of Google and Microsoft employees as "creepy."<ref>{{Cite web|url=https://techcrunch.com/2011/03/22/googlers-buy-more-junk-food-than-microsofties-and-why-rapleaf-is-creepy/|title = Googlers Buy More Junk Food Than Microsofties (And Why Rapleaf is Creepy)| date=22 March 2011 }}</ref><ref>{{Cite web|url=https://money.cnn.com/2010/10/21/technology/rapleaf/|title = Rapleaf: The company that sells your identity - Oct. 21, 2010}}</ref> RapLeaf later became known as LiveRamp after entering new markets. LiveRamp spun off the RapLeaf business and sold it to TowerData in 2013. | |||
==See also== | ==See also== | ||
* ] | |||
* ] | * ] | ||
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{{Reflist|2}} | {{Reflist|2}} | ||
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Latest revision as of 02:27, 6 January 2025
Database marketing company
Company type | Private company |
---|---|
Industry | Database marketing |
Founded | March 2005 |
Headquarters | Evanston, Illinois, USA |
Key people | Auren Hoffman, Manish Shah |
Number of employees | 11–50 (as of November 2, 2012) |
Parent | TowerData |
Website | www |
RapLeaf was a US-based marketing data and software company that was acquired by email data provider TowerData in 2013.
Company
RapLeaf was founded in San Francisco by Auren Hoffman and Manish Shah in March 2005. In May 2006 the Founders Fund led a seed round of about $1 million, including angel investors such as Peter Thiel and Ron Conway. In June 2007 a second round included Founders Fund, Rembrandt Venture Partners and included Conway.
The company's first product was a meta-reputation system that allows users to create reviews and ratings of consumer transactions, which they then contribute to multiple e-commerce websites. On January 26, 2007, Rapleaf released Upscoop, a service that allowed users to search for and manage their contacts by email address across multiple social networking sites.
In 2011, Rapleaf created a data onboarding division named LiveRamp, which later spun out into an independent company which was acquired by Acxiom in 2014 for $310 million.
In 2012, Rapleaf began selling segmented data tied to email addresses for marketers to personalize email communications. Around September 2012 the company moved its headquarters from San Francisco to Chicago, and Phil Davis became chief executive, replacing Hoffman.
Rapleaf was acquired by TowerData in 2013.
Controversy and backlash
On May 15, 2006, eBay removed a number of auction listings where the seller had included links to Rapleaf, claiming they were in violation of its terms of use.
In late August 2007, Upscoop began e-mailing entire contact lists that were provided by their users when they log in. This caused some criticism, and the company later apologized for doing so.
On July 10, 2008, Rapleaf changed its interface so that it no longer allows users to search people by email addresses. Instead, the service only allows a registered user to view their own reputation and the websites (social and business networking) to which their own e-mail address is registered. There was an immediate negative backlash by companies and individuals who had been using Rapleaf to both manage reputations and investigate the authenticity of people.
In October 2010, the Wall Street Journal reported that Rapleaf had transmitted personally identifiable information, including Facebook and MySpace IDs. Rapleaf said it had inadvertently transmitted that info and had ceased the practice. On October 28, 2010, Facebook banned Rapleaf from scraping data on Facebook, and Rapleaf said it would delete the Facebook IDs it had collected.
A 2011 report said the company could tell the food preferences of employees of major companies.
Between 2007-2013, Rapleaf received significant backlash over the data collection practices and sale of individuals' personal information to advertisers. As a public spokesperson for the company, much of the criticism was directed at the CEO Auren Hoffman personally. A 2010 investigation by The Wall Street Journal revealed that the company transmitted identifying details about individuals to at least 12 companies, violating the terms of service of Facebook and MySpace. A spokesperson at Facebook said it had "taken steps. . .to significantly limit Rapleaf's ability to use any Facebook-related data." When confronted by The Wall Street Journal and CNet, it quietly revised its privacy policy both times. CNNMoney described RapLeaf as "selling your identity," and TechCrunch characterized its method of identifiable data extraction of Google and Microsoft employees as "creepy." RapLeaf later became known as LiveRamp after entering new markets. LiveRamp spun off the RapLeaf business and sold it to TowerData in 2013.
See also
References
- "Rapleaf Company Profile". LinkedIn. Retrieved 2012-11-02.
- "Notice of Sale of Securities". Form D. US Securities and Exchange Commission. July 10, 2006. Retrieved November 3, 2013.
- ^ Matt Marshall (June 11, 2006). "Rapleaf, the e-commerce reputation manager, raises ~$1M to take on eBay". San Jose Mercury News. Retrieved November 3, 2013 – via Silicon Beat.
- "Rapleaf Secures Venture Capital Funding". Press release. June 1, 2007. Archived from the original on July 22, 2009. Retrieved November 3, 2013.
- Olsen, Stefanie (August 31, 2007). "At Rapleaf, your personals are public". CNet.
- Matt Marshall (April 24, 2006). "Networker Hoffman launches Rapleaf — to track your reputation beyond eBay". Venture Beat. Retrieved November 3, 2013.
- Peter Ha (January 26, 2007). "Stalk Your Contact List with UpScoop". Tech Crunch. Retrieved November 3, 2013.
- "RapLeaf CEO Hoffman Discusses New LiveRamp Solution And Company Strategy | AdExchanger". AdExchanger. 2011-07-08. Retrieved 2018-01-15.
- "Acxiom To Buy LiveRamp For $310M | AdExchanger". AdExchanger. 2014-05-14. Retrieved 2018-01-15.
- "Meet our Management Team". Company web site. Archived from the original on September 13, 2012. Retrieved November 3, 2013.
- Aquino, Judith (December 17, 2013). "Email Matching Solutions Promise To Connect Offline And Online Data". AdExchanger. Retrieved June 12, 2015.
- Michael Arrington (May 17, 2006). "eBay Bans Rapleaf Links". Techcrunch. Retrieved 2007-01-26.
- "Rapleaf and Upscoop spam".
- Hoffman, Auren (6 September 2007). "Start-ups, privacy, and being wrong". Rapleaf Blog. Archived from the original on 2007-09-17. Retrieved 2010-03-07.
- Hoffman, Auren (10 July 2008). "Changes to Rapleaf Services". Rapleaf Blog. Archived from the original on 2008-08-01. Retrieved 2010-03-07.
- Rapleaf users. "Comments on blog post 'Changes to Rapleaf Services'". Rapleaf Blog. Archived from the original on 2008-08-22. Retrieved 2010-03-07.
- Emily Steel (October 25, 2010). "A Web Pioneer Profiles Users by Name". Wall Street Journal. Retrieved November 3, 2013.
- Christopher Heine (November 1, 2010). "Rapleaf Agrees to Leave Facebook Alone". ClickZ. Retrieved 2010-11-01.
- Robin Wauters (March 22, 2011). "Googlers Buy More Junk Food Than Microsofties (And Why Rapleaf Is Creepy)". Tech Crunch. Retrieved November 3, 2013.
- "The rap on Rapleaf, the "trust meter" you can't trust".
- "Online Behavior Tracking and Privacy: 7 Worst Case Scenarios". Mashable. 3 November 2010.
- Tim Faulkner (September 18, 2007). "Can Auren Hoffman's Reputation Get Any Worse?". Gawker. Retrieved November 3, 2013.
- "Why is RapLeaf still tracking me across the Web?". 9 April 2013.
- "The Creepy Company Compiling a File on Your Online Activity—Using Your Real Name".
- Steel, Emily (25 October 2010). "A Web Pioneer Profiles Users by Name". Wall Street Journal.
- "Facebook in Privacy Breach". Wall Street Journal. 18 October 2010.
- Steel, Emily (26 October 2010). "Thousands of Web Users Delete Profiles from RapLeaf". Wall Street Journal.
- "People search engine Rapleaf revises privacy policy".
- "Googlers Buy More Junk Food Than Microsofties (And Why Rapleaf is Creepy)". 22 March 2011.
- "Rapleaf: The company that sells your identity - Oct. 21, 2010".
- Marketing companies established in 2005
- Market research companies of the United States
- South of Market, San Francisco
- 2005 establishments in California
- American companies established in 2005
- 2013 mergers and acquisitions
- Business services companies disestablished in 2013
- 2013 disestablishments in Illinois
- American companies disestablished in 2013
- Data brokers