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| {{Short description|Spanish online travel agency}} | |||
| {{multiple issues| | |||
| {{pp-pc1}} | |||
| {{Orphan|date=April 2014}} | |||
| {{advert|date=April 2014}} | |||
| }} | |||
| {{Infobox company | {{Infobox company | ||
| | name = Travelgenio | | name = Travelgenio | ||
| Line 16: | Line 13: | ||
| | type = ] | | type = ] | ||
| | traded_as = | | traded_as = | ||
| | industry = ] |
| industry = ] | ||
| | genre = <!-- Only used with media and publishing companies --> | | genre = <!-- Only used with media and publishing companies --> | ||
| | fate = | | fate = | ||
| Line 23: | Line 20: | ||
| | foundation = Spain (2010) | | foundation = Spain (2010) | ||
| | founder = Mariano Pelizzari | | founder = Mariano Pelizzari | ||
| | defunct = |
| defunct = {{End date|2022|December|15}} | ||
| | location_city = ] | | location_city = ] | ||
| | location_country = ] | | location_country = ] | ||
| | locations = |
| locations = | ||
| | area_served = ] and ] | | area_served = ] and ] | ||
| | key_people = | | key_people = Joost Schuring (CEO) | ||
| | products = Flights, hotels, car rentals, travel insurance | | products = Flights, hotels, car rentals, travel insurance | ||
| | production = | | production = | ||
| | services = | | services = | ||
| | revenue = |
| revenue = €35 Million (2011) <br> €90 Million (2012) <br> €180 Million (2013) <br> €344 Million (2014) <br> €449 Million (2015) <br> €700 Million (2016) | ||
| | operating_income = | | operating_income = | ||
| | net_income = | | net_income = | ||
| Line 39: | Line 36: | ||
| | equity = | | equity = | ||
| | owner = | | owner = | ||
| | num_employees = |
| num_employees = 200 | ||
| | parent = | | parent = | ||
| | divisions = | | divisions = | ||
| | subsid = | | subsid = | ||
| | homepage = {{URL|www.travelgenio.es}} (Spain) | |||
| | homepage = {{URL|www.travelgenio.es}} (Spain)<br/>{{URL|www.travelgenio.de}} (Germany)<br/>{{URL|www.travelgenio.co.uk}} (England)<br/>{{URL|www.travelgenio.fr}} (France)<br/>{{URL|www.travelgenio.it}} (Italy)<br/>{{URL|www.travelgenio.nl}} (Netherlands)<br/>{{URL|www.travelgenio.pt}} (Portugal) | |||
| | footnotes = | | footnotes = | ||
| | intl = | | intl = | ||
| | bodystyle = | | bodystyle = | ||
| }} | }} | ||
| ''']''' is a malicious Spanish online travel agency<ref>{{cite web|title=Passengers make take off low cost airlines|url=http://finance.boston.com/boston/news/read/24211681/passengers_make_take_off_low_cost_airlines_according_travelgenio_and_travel2be|publisher=]|accessdate=14 June 2013}}</ref> | |||
| '''Travelgenio''' was a Spanish ] created in 2010 by the Argentinean entrepreneur Mariano Pelizzari.<ref>{{cite news|title=Volar desde la web y la crisis|newspaper=El País |date=5 December 2010 |url=http://elpais.com/diario/2010/12/05/negocio/1291560448_850215.html|publisher=ElPais.Com|access-date=December 5, 2010|language=Spanish|last1=Varela |first1=Pepe }}</ref> The company also published a survey of trends and customer satisfaction in the air travel industry.<ref>{{cite web|title=El precio es el principal factor en la compra de billetes aéreos según Travelgenio|date=17 December 2013 |url=http://www.lavanguardia.com/viajes/20131217/54398294179/precio-factor-principal-compar-billete-avion.html|publisher=La Vanguardia|access-date=December 17, 2013|language=Spanish}}</ref><ref>{{cite web|title=El 93,4% de los españoles compra su billete de avión en función del precio según Travelgenio y Travel2be|url=http://www.larazon.es/detalle_normal/noticias/4767326/el-93-4-de-los-espanoles-compra-su-billete-de-avion-en-funcion-del-precio|publisher=La Razon Digital|access-date=December 17, 2013|language=Spanish}}</ref> | |||
| The products and services Travelgenio offers are, mainly, flights, hotels and other services such as insurances, car rental and transfers. | |||
| In 2018, Travelgenio merged with the Dutch company Otravo,<ref>{{cite news |title=La agencia de viajes holandesa Otravo se fusiona con la española Travelgenio |url=https://www.lavanguardia.com/vida/20180427/443060021543/la-agencia-de-viajes-holandesa-otravo-se-fusiona-con-la-espanola-travelgenio.html |access-date=4 June 2023 |publisher=La Vanguardia}}</ref> at the same time that Joost Schuring took over as CEO.<ref>{{cite news |title=Joost Schuring, nuevo CEO de Otravo |url=https://agenttravel.es/noticia-031028_Joost-Schuring-nuevo-CEO-de-Otravo.html |access-date=4 June 2023 |publisher=Agenttravel}}</ref> In December 2022, Schuring announced the cessation of operations due to bankruptcy,<ref name="preferente" /> without indemnifying for dismissal the employees of the Travelgenio subsidiary in ].<ref name="hostertur2" /> | |||
| Travelgenio operates through some reservation systems like ] or Galileo, marketing the products of airlines like ], ], ] and ], among other companies. | |||
| == Services == | |||
| Its presence in other countries has been increased since 2012, when Travelgenio arrived in the United Kingdom and also France. | |||
| The products and services Travelgenio offers are, mainly, flights, hotels and other services such as insurances, car rental, and transfers. Travelgenio operates through some reservation systems like Amadeus CRS or Galileo, marketing the products of airlines like Iberia (airline), Vueling, Air France or KLM, among other companies. In 2020 Travelgenio and ] signed a renewed partnership.<ref>{{Cite web|title=Travelgenio signs new multi-year partnership agreement with Travelport|url=https://www.tornosnews.gr/en/tourism-businesses/travel-agents/30120-travelgenio-signs-new-multi-year-partnership-agreement-with-travelport.html|access-date=2020-10-08|website=TornosNews.GR|language=en-US}}</ref> | |||
| In 2013, Portugal, The Netherlands, Italy and Germany were added to its European portfolio, increasing its coverage to include the main part of the European market. | |||
| == Bankruptcy and legal breaches == | |||
| ==Criticism== | |||
| On December 15, 2022, Otravo, Travelgenio's parent company, announced its cessation of operations.<ref name="preferente">{{cite web |title=Otravo la matriz de Travelgenio anuncia su cese de operaciones |url=https://www.preferente.com/rss1/la-matriz-de-la-agencia-travelgenio-cesa-operaciones-323469.html |website=Preferente |access-date=4 June 2023}}</ref> Meanwhile, ] announced the suspension of Otravo and Travelgenio from ].<ref>{{cite news |title=IATA suspende temporalmente a Otravo del BSP |url=https://agenttravel.es/noticia-048379_IATA-suspende-temporalmente-a-Otravo-del-BSP.html |access-date=4 June 2023 |publisher=Agenttravel}}</ref> While employees in the Netherlands were dismissed from the company and received the corresponding ], the employees of the ], ] office were on ] for inactivity between January 15 and April 28, 2023, when they were finally terminated from the company.<ref name="hostertur2">{{cite news |last=Peñalver |first=Jesús Luis |title=Travelgenio se desentiende de sus empleados en Uruguay |url=https://www.hosteltur.com/157492_travelgenio-se-desentiende-de-sus-empleados-en-uruguay.html |access-date=4 June 2023 |publisher=Hosteltur |date=23 May 2023}}</ref> | |||
| On May 12, 2023, Travelgenio went into ] in Spain and Uruguay, and the ] phase was started.<ref>{{cite news |last=Peñalver |first=Jesús Luis |title=Travelgenio entra en concurso de acreedores y le asignan administrador |url=https://www.hosteltur.com/157470_travelgenio-entra-en-concurso-de-acreedores-y-le-asignan-administrador.html |access-date=4 June 2023 |publisher=Hosteltur |date=22 May 2023}}</ref> On May 31, the company confirmed that it was going to compensate for dismissal its employees in Spain and even informed them that the return of the computer equipment that each employee had was not necessary.<ref name="hosteltur">{{cite news |last=Peñalver |first=Jesús Luis |title=Travelgenio finiquita a su plantilla en España, pero no a la de Uruguay |url=https://www.hosteltur.com/157675_travelgenio-finiquita-a-su-plantilla-en-espana-pero-no-a-la-de-uruguay.html |access-date=4 June 2023 |publisher=Hosteltur |date=2 June 2023}}</ref> However, having demanded the return of the equipment from the Uruguayan employees<ref name="hosteltur" /> and having already breached the legal deadlines, Travelgenio did not pay the severance package and nor did it report the amounts corresponding to each former employee (82 in total) from the South American country.<ref name="hostertur2" /> | |||
| Travelgenio has been reported active in different affaires with costumers not getting the promised flights or not getting any flights at all for their money. These actions are closely related to, if not part of, and .<ref>{{cite web|last1=Scamadviser|title=advice for travelgenio.com|url=http://www.scamadviser.com/check-website/travelgenio.com|website=scamadviser.com|publisher=Scamadviser}}</ref><ref>{{cite web|last1=Trust Pilot|title=Travelgenio reviews|url=https://nl.trustpilot.com/review/www.travelgenio.com|website=trustpilot.com}}</ref> The website should be approached with great caution. | |||
| In addition to failing to pay the severance package, the employees have also not been able to collect unemployment insurance after the dismissal, due to the fact that the company took a long time to discharge its employees from ], the entity in charge of social security in Uruguay.<ref>{{cite news |title=Agencia de viajes holandesa que operaba en zona franca en Uruguay quebró y denuncian que no paga despidos |url=https://www.elpais.com.uy/negocios/noticias/agencia-de-viajes-holandesa-que-operaba-en-zona-franca-en-uruguay-quebro-y-denuncian-que-no-paga-despidos |access-date=4 June 2023 |publisher=El País |date=3 June 2023}}</ref> | |||
| ==References== | ==References== | ||
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| ==External links== | ==External links== | ||
| * |
* {{Official website|www.travelgenio.com}} | ||
| {{Travel ticket search engines}} | |||
| ] | ] | ||
| ] | ] | ||
| ] | ] | ||
| ] | ] | ||
| ] | ] | ||
| ] | ] | ||
| ] | |||
Latest revision as of 19:06, 4 June 2023
Spanish online travel agency
 | |
| Company type | Private |
|---|---|
| Industry | Travel agency |
| Founded | Spain (2010) |
| Founder | Mariano Pelizzari |
| Defunct | December 15, 2022 (2022-December-15) |
| Headquarters | Madrid, Spain |
| Area served | Europe and Latin America |
| Key people | Joost Schuring (CEO) |
| Products | Flights, hotels, car rentals, travel insurance |
| Revenue | €35 Million (2011) €90 Million (2012) €180 Million (2013) €344 Million (2014) €449 Million (2015) €700 Million (2016) |
| Number of employees | 200 |
| Website | www |
Travelgenio was a Spanish online travel agency created in 2010 by the Argentinean entrepreneur Mariano Pelizzari. The company also published a survey of trends and customer satisfaction in the air travel industry.
In 2018, Travelgenio merged with the Dutch company Otravo, at the same time that Joost Schuring took over as CEO. In December 2022, Schuring announced the cessation of operations due to bankruptcy, without indemnifying for dismissal the employees of the Travelgenio subsidiary in Uruguay.
Services
The products and services Travelgenio offers are, mainly, flights, hotels and other services such as insurances, car rental, and transfers. Travelgenio operates through some reservation systems like Amadeus CRS or Galileo, marketing the products of airlines like Iberia (airline), Vueling, Air France or KLM, among other companies. In 2020 Travelgenio and Travelport signed a renewed partnership.
Bankruptcy and legal breaches
On December 15, 2022, Otravo, Travelgenio's parent company, announced its cessation of operations. Meanwhile, IATA announced the suspension of Otravo and Travelgenio from BSP. While employees in the Netherlands were dismissed from the company and received the corresponding severance pay, the employees of the Montevideo, Uruguay office were on unemployment insurance for inactivity between January 15 and April 28, 2023, when they were finally terminated from the company.
On May 12, 2023, Travelgenio went into administration in Spain and Uruguay, and the liquidation phase was started. On May 31, the company confirmed that it was going to compensate for dismissal its employees in Spain and even informed them that the return of the computer equipment that each employee had was not necessary. However, having demanded the return of the equipment from the Uruguayan employees and having already breached the legal deadlines, Travelgenio did not pay the severance package and nor did it report the amounts corresponding to each former employee (82 in total) from the South American country.
In addition to failing to pay the severance package, the employees have also not been able to collect unemployment insurance after the dismissal, due to the fact that the company took a long time to discharge its employees from BPS, the entity in charge of social security in Uruguay.
References
- Varela, Pepe (5 December 2010). "Volar desde la web y la crisis". El País (in Spanish). ElPais.Com. Retrieved December 5, 2010.
- "El precio es el principal factor en la compra de billetes aéreos según Travelgenio" (in Spanish). La Vanguardia. 17 December 2013. Retrieved December 17, 2013.
- "El 93,4% de los españoles compra su billete de avión en función del precio según Travelgenio y Travel2be" (in Spanish). La Razon Digital. Retrieved December 17, 2013.
- "La agencia de viajes holandesa Otravo se fusiona con la española Travelgenio". La Vanguardia. Retrieved 4 June 2023.
- "Joost Schuring, nuevo CEO de Otravo". Agenttravel. Retrieved 4 June 2023.
- ^ "Otravo la matriz de Travelgenio anuncia su cese de operaciones". Preferente. Retrieved 4 June 2023.
- ^ Peñalver, Jesús Luis (23 May 2023). "Travelgenio se desentiende de sus empleados en Uruguay". Hosteltur. Retrieved 4 June 2023.
- "Travelgenio signs new multi-year partnership agreement with Travelport". TornosNews.GR. Retrieved 2020-10-08.
- "IATA suspende temporalmente a Otravo del BSP". Agenttravel. Retrieved 4 June 2023.
- Peñalver, Jesús Luis (22 May 2023). "Travelgenio entra en concurso de acreedores y le asignan administrador". Hosteltur. Retrieved 4 June 2023.
- ^ Peñalver, Jesús Luis (2 June 2023). "Travelgenio finiquita a su plantilla en España, pero no a la de Uruguay". Hosteltur. Retrieved 4 June 2023.
- "Agencia de viajes holandesa que operaba en zona franca en Uruguay quebró y denuncian que no paga despidos". El País. 3 June 2023. Retrieved 4 June 2023.
