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| SunRocket is a ]-based ] provider established in early ] by Joyce Dorris and Paul Erickson, former ] executives who were coworkers for over ten years. SunRocket maintains primary offices in the United States and Canada, and outsources most telephone technical and sales support to the ], ], and other nations with more cost-effective payroll demands. | SunRocket is a ]-based ] provider established in early ] by Joyce Dorris and Paul Erickson, former ] executives who were coworkers for over ten years. SunRocket maintains primary offices in the United States and Canada, and outsources most telephone technical and sales support to the ], ], and other nations with more cost-effective payroll demands. | ||
| ==E911== | ==E911== | ||
| A frequent criticism of VoIP providers is that emergency telephone number service isn't available, because the physical location of a caller may not correspond to his or her listed phone number. SunRocket is compliant with FCC regulations mandating |
A frequent criticism of VoIP providers is that emergency telephone number service isn't available, because the physical location of a caller may not correspond to his or her listed phone number. SunRocket is compliant with FCC regulations mandating ] capability, however the service requires subscribers to register their address with the company and is not operative in the event of a power failure. When a caller that has E911 dials 911 and the service is working correctly, the call will go to the correct 911 Dispatching center, the call will come into the dispatcher like a Landline 911 call providing the registered address and Phone number. | ||
| ==External Links== | ==External Links== | ||
| * | * | ||
| * | * - Unofficial SunRocket users group | ||
| * | |||
| * | |||
| ] | ] | ||
Revision as of 05:32, 7 July 2006
 | |
| Company type | Incorporated |
|---|---|
| Industry | Communications services |
| Founded | Early 2004 in Winchester, Virginia |
| Headquarters | Vienna, Virginia |
| Key people | Paul Erickson: Chairman, Co-founder Joyce Dorris: CMO, Co-founder Kevin Bennis: CEO Mark Fedor: CTO |
| Products | Voice over IP |
| Number of employees | 70+ |
| Website | www.sunrocket.com |
SunRocket is a U.S.-based VOIP provider established in early 2004 by Joyce Dorris and Paul Erickson, former MCI executives who were coworkers for over ten years. SunRocket maintains primary offices in the United States and Canada, and outsources most telephone technical and sales support to the Phillipines, Guam, and other nations with more cost-effective payroll demands.
E911
A frequent criticism of VoIP providers is that emergency telephone number service isn't available, because the physical location of a caller may not correspond to his or her listed phone number. SunRocket is compliant with FCC regulations mandating 9-1-1 capability, however the service requires subscribers to register their address with the company and is not operative in the event of a power failure. When a caller that has E911 dials 911 and the service is working correctly, the call will go to the correct 911 Dispatching center, the call will come into the dispatcher like a Landline 911 call providing the registered address and Phone number.
External Links
- SunRocket Website
- SunRocketForum - Unofficial SunRocket users group