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On 4 November 2016, ] announced that ] would merge into Scoot.<ref name=":1">{{Cite web |url=http://australianaviation.com.au/2016/11/tigerair-singapore-and-scoot-to-move-to-single-operating-licence/|title=Tigerair Singapore and Scoot to move to single operating licence |publisher=australianaviation.com.au|date=4 November 2016|access-date=}}</ref> It would allow both airlines to achieve synergies in fare costs and revenue and operate under the same ] or AOC. The rebranding did not affect joint-ventures Tigerair Australia and Tigerair Taiwan. Tigerair Australia is 100% owned by Virgin Australia (Virgin Australia retains the Tigerair name and acquire the brand rights for Tigerair to operate to some international destinations from Australia). Tigerair Taiwan is co-owned by China Airlines (80%) and its subsidiary Mandarin Airlines holding the remaining (20%). On 4 November 2016, ] announced that ] would merge into Scoot.<ref name=":1">{{Cite web |url=http://australianaviation.com.au/2016/11/tigerair-singapore-and-scoot-to-move-to-single-operating-licence/|title=Tigerair Singapore and Scoot to move to single operating licence |publisher=australianaviation.com.au|date=4 November 2016|access-date=}}</ref> It would allow both airlines to achieve synergies in fare costs and revenue and operate under the same ] or AOC. The rebranding did not affect joint-ventures Tigerair Australia and Tigerair Taiwan. Tigerair Australia is 100% owned by Virgin Australia (Virgin Australia retains the Tigerair name and acquire the brand rights for Tigerair to operate to some international destinations from Australia). Tigerair Taiwan is co-owned by China Airlines (80%) and its subsidiary Mandarin Airlines holding the remaining (20%).


On 25 July 2017, ] was officially merged into Scoot, using Tigerair AOC, but retaining the 'Scoot' brand. With the change of AOC, the IATA code was changed from TZ to TR.<ref name="IATA2" /> Scoot announced that it would launch flights to five more destinations: Harbin, Kuantan, Kuching, Palembang and Honolulu.<ref>{{cite web|title=Scoot to fly to five new destinations including Harbin, Honolulu and Kuching|url=http://www.straitstimes.com/singapore/transport/scoot-to-fly-to-five-new-destinations-including-harbin-honolulu-and-kuching |website=The Straits Times|language=en|date=25 July 2017}}</ref><ref>{{cite web|title=Honolulu, Harbin among 5 new destinations for Scoot |url=http://www.channelnewsasia.com/news/business/honolulu-harbin-among-5-new-destinations-for-scoot-9060888|website=Channel NewsAsia}}</ref> On 1 December 2017, Scoot announced that it will launch flights to Berlin in 2018.<ref>{{cite web|title=Achtung! We’re goin’ Scootin’ in Berlin! |url=http://www.flyscoot.com/images/press/PR/01122017-Media-Release-Were-Goin-Scootin-in-Berlin.pdf|website=Scoot|accessdate=1 December 2017}}</ref><ref>{{cite web|title=Scoot adds Singapore-Berlin route, its third long-haul destination|url=http://www.straitstimes.com/singapore/scoot-adds-singapore-berlin-route-its-third-long-haul-destination|website=The Straits Times |language=en|date=1 December 2017}}</ref> On 25 July 2017, ] was officially merged into Scoot, using Tigerair AOC, but retaining the 'Scoot' brand. With the change of AOC, the IATA code was changed from TZ to TR.<ref name="IATA2" /> Scoot announced that it would launch flights to five more destinations: Harbin, Kuantan, Kuching, Palembang and Honolulu.<ref>{{cite web|title=Scoot to fly to five new destinations including Harbin, Honolulu and Kuching|url=http://www.straitstimes.com/singapore/transport/scoot-to-fly-to-five-new-destinations-including-harbin-honolulu-and-kuching |website=The Straits Times|language=en|date=25 July 2017}}</ref><ref>{{cite web|title=Honolulu, Harbin among 5 new destinations for Scoot |url=http://www.channelnewsasia.com/news/business/honolulu-harbin-among-5-new-destinations-for-scoot-9060888|website=Channel NewsAsia}}</ref> On 1 December 2017, Scoot announced that it will launch flights to Berlin in 2018.<ref>{{cite web|title=Achtung! We’re goin’ Scootin’ in Berlin! |url=http://www.flyscoot.com/images/press/PR/01122017-Media-Release-Were-Goin-Scootin-in-Berlin.pdf|website=Scoot|accessdate=1 December 2017}}</ref><ref>{{cite web|title=Scoot adds Singapore-Berlin route, its third long-haul destination|url=http://www.straitstimes.com/singapore/scoot-adds-singapore-berlin-route-its-third-long-haul-destination|website=The Straits Times |language=en|date=1 December

=== Accidents and Incidents ===

On 30 January 2019, a Scoot flight carrying 341 passengers between Singapore and Gold Coast was forced to return to Changi Airport. Flight TR6, which was scheduled to depart at 10.20pm and took off at around 10.35pm on Tuesday, sustained some damage on the exterior of the front windshield during the flight. On the same date, a Scoot flight bound for Singapore was forced to turn back to Bangkok an hour into its journey due to an unaccompanied cabin bag that was unclaimed.
The airline said Scoot flight TR607 landed safely at Bangkok Suvarnabhumi Airport at around 2.10pm local time (3.10pm Singapore time).

On 27 January 2019, two hundred and ninety-five passengers on a Scoot flight from Melbourne to Singapore were left stranded for at least five hours after their flight was cancelled. Flight TR19 was due to leave Melbourne at 1.20pm locally, and was supposed to arrive in Singapore at 6.45pm local time.The budget airline said that TR19 had to be grounded in Melbourne Airport for rectification works due to a technical issue.

On 21 January 2019, a Scoot flight heading to Singapore from Australia's Gold Coast was diverted to Sydney Airport on after an Australian man caused disruption on board. Flight TR7 was diverted to Sydney Airport about 1 hour and 20 minutes into its journey.

On 19 December 2018, more than 300 passengers on a Singapore-bound Scoot flight remain stranded in Greece for a second day after a technical fault on the Boeing 787 plane led to multiple delays. The passengers, including Singaporeans and those transiting in Singapore, took to social media to complain about having to board and disembark the plane several times. In response to queries, a spokesman for the budget carrier said that Flight TR713 was originally due to depart Athens at 11.20am on Tuesday (Dec 18) but met with a delay due to "operational considerations arising from equipment limitations".

On 6 April 2018, Scoot flight TR634 en-route to Hat Yai was escorted back to Singapore by two Republic of Singapore Air Force F-15SG jets following a bomb threat made by a passenger on board.


==Corporate affairs== ==Corporate affairs==

Revision as of 12:09, 7 February 2019

For other uses, see Scoot (disambiguation).

Scoot
IATA ICAO Call sign
TR TGW SCOOTER
Founded1 November 2011; 13 years ago (2011-11-01)
Commenced operations4 June 2012
HubsSingapore Changi Airport
Frequent-flyer programKrisFlyer
AllianceValue Alliance
Fleet size49
Destinations68
Parent companyBudget Aviation Holdings
Headquarters4 Airline Road
Changi Airport
Singapore 819825
Key peopleLee Lik Hsin (CEO)
RevenueIncrease S$1,581.1 million (FY 2017/18)
Operating incomeIncrease S$77.4 million (FY 2017/18)
ProfitDecrease S$15.7 million (FY 2017/18)
Employees2,051 (FY 2017/2018)
Websiteflyscoot.com

Scoot Tigerair Pte Ltd, operating as Scoot, is a Singaporean low-cost airline owned by Singapore Airlines through its subsidiary Budget Aviation Holdings. It launched flights in June 2012 on medium and long-haul routes from Singapore, predominantly to China and India. Initially, Scoot's fleet consisted of Boeing 777 aircraft obtained from Singapore Airlines. The airline began to transition its fleet to Boeing 787 Dreamliner aircraft from 2015. On 25 July 2017, Tigerair was officially merged into Scoot using Tigerair's air operator's certificate (AOC) but retaining the 'Scoot' brand. With the change of AOC, the airline's IATA code was changed from TZ to TR, and its ICAO code was changed from SCO to TGW, previously used by Tigerair. Its head office is at Singapore Changi Airport.

History

2011–2013: Inception

Scoot Boeing 777-200ER in 2012

In May 2011, Singapore Airlines announced its intention to establish a low-cost subsidiary airline for medium and long-haul routes. In July 2011, Singapore Airlines announced Campbell Wilson as the founding CEO of the new airline. On 1 November 2011, the airline was named "Scoot". In 2012, Scoot announced that its IATA code would change from OQ to TZ. On 4 June 2012, Scoot began its first flight from Singapore to Sydney Airport in Australia. On 12 June 2012, Scoot started flying to Gold Coast, its second Australian destination. On 24 October 2012, Scoot announced that its parent company Singapore Airlines would be transferring the 20 Boeing 787-9 Dreamliners they had ordered to Scoot to replace their current fleet of Boeing 777-200 aircraft and help with its ongoing expansion and future growth. Scoot began to consider having a mixed fleet of different variants of the Boeing 787 instead of having an all Boeing 787-9 fleet. On 26 October 2012, Scoot announced that passengers can now purchase "Interline" tickets with Tigerair.

On 31 January 2013, Scoot announced it would increase its fleet by taking delivery of a fifth Boeing 777-200 by the end of May or early June, to add two or three more routes to the network. The airline also introduced ScooTV, an inflight entertainment streaming service for passengers and iPads for rent. On 21 March 2013, Scoot announced that it would launch a thrice-weekly Singapore-Taipei-Seoul. The route was be the first low-cost flight between Singapore and Seoul, and as part of the launch campaign, Scoot allowed customers to determine the launch fares through a social media campaign. The next day, Scoot announced that the 20 Boeing 787 Dreamliners they have on order would be for 10 Boeing 787-8 and 10 Boeing 787-9. On 12 June 2013, Scoot started its Singapore-Taipei-Seoul flight. On 15 November 2013, Scoot commenced its five-weekly flights from Singapore to Hong Kong, which would increase to daily services in December 2013. Later that December, Scoot commenced its five-weekly flights from Singapore to Perth.

2014–2015: Expansion

Scoot's first Boeing 787-9 Dreamliner, nicknamed Dream Start (9V-OJA), on final approach at Singapore Changi Airport on its delivery flight

In September 2014, Scoot announced that it would introduce the B787-9 in Sydney, Perth and Hong Kong from 29 March 2015. Bangkok and Gold Coast would follow in late April, destinations Tianjin Binhai International Airport, Shenyang and Qingdao are due to follow in May. On 9 December 2014, Scoot announced that it would launch services from Singapore to Melbourne from 1 November 2015 using Boeing 787 aircraft. On 16 December 2014, Scoot announced its new long haul carrier in Thailand, NokScoot, a joint venture between Scoot and Nok Air. The new airline started commercial flights from Bangkok's Don Mueang airport in the second half of 2014. Nok Air owns 51% of NokScoot while Scoot takes the remaining 49%.

On 2 February 2015, Scoot took delivery of the first of 10 Boeing 787-9 Dreamliners. The aircraft entered service on 5 February 2015 and was deployed on the Singapore-Perth route. It was then operated on the Singapore-Hong Kong route the next day. As Scoot continues to take deliveries of the Boeing 787, the airline has phased out all six of its aging Boeing 777 aircraft acquired from Singapore Airlines. Scoot would then begin to transition to an all Boeing 787 fleet. On completion of the transition, Scoot would operate a total of 20 Boeing 787 Dreamliners.

In July 2015, parent company Singapore Airlines announced that Scoot suffered an operating loss of S$20 million during the first quarter of the 2015 financial year (April–June) and achieved a load factor of 81.4%. On 15 October 2015, Singapore Airlines announced that Scoot would replace its existing Singapore to Jeddah service via Dubai and launch direct services between Singapore and Jeddah. The new flights commenced on 1 May 2016 after regulatory approvals. In April 2016, Scoot announced its intention to start flights to three Indian cities: Amritsar, Chennai, and Jaipur, subject to regulatory approvals. Scoot also announced its intention to fly to additional cities across the country in the event that the Indian aviation sector is liberalised to allow for more than 15 cities to be served by any one airline company. Scoot's parent company, Singapore Airlines, would serve the maximum number of 15 cities allowed after the commencement of Scoot's services to the country.

On 16 May 2016, Scoot joined the world's largest low-cost carrier alliance, Value Alliance. On 18 May 2016, Singapore Airlines established Budget Aviation Holdings, a holding company to own and manage its budget airlines Scoot and Tiger Airways following the delisting of Tiger Airways from the Singapore stock exchange.

2016–present: Merger with Tigerair

On 4 November 2016, Singapore Airlines announced that Tigerair would merge into Scoot. It would allow both airlines to achieve synergies in fare costs and revenue and operate under the same Air operator's certificate or AOC. The rebranding did not affect joint-ventures Tigerair Australia and Tigerair Taiwan. Tigerair Australia is 100% owned by Virgin Australia (Virgin Australia retains the Tigerair name and acquire the brand rights for Tigerair to operate to some international destinations from Australia). Tigerair Taiwan is co-owned by China Airlines (80%) and its subsidiary Mandarin Airlines holding the remaining (20%).

On 25 July 2017, Tigerair was officially merged into Scoot, using Tigerair AOC, but retaining the 'Scoot' brand. With the change of AOC, the IATA code was changed from TZ to TR. Scoot announced that it would launch flights to five more destinations: Harbin, Kuantan, Kuching, Palembang and Honolulu. On 1 December 2017, Scoot announced that it will launch flights to Berlin in 2018.Cite error: A <ref> tag is missing the closing </ref> (see the help page).

Corporate design

The aircraft are painted in a yellow-white livery. On 11 January 2012, Scoot unveiled its cabin crew uniform with a black and yellow theme, designed by ESTA. Following the merger with Tigerair, a new cabin crew uniform with thicker fabric was unveiled.

NokScoot

Main article: NokScoot

NokScoot is a Bangkok-based low-cost long-haul airline which was founded in 2015 and is a joint venture of Thailand's Nok Air and Scoot with the latter holding a 49% stake. The airline operates out of Bangkok's Don Mueang International Airport.

Alliance

Main article: Value Alliance

On 16 May 2016, Scoot joined Value Alliance, the world’s largest low-cost carrier alliance. The new alliance was started alongside Philippines' Cebu Pacific, South Korea's Jeju Air, Thailand's Nok Air and NokScoot, Tigerair Singapore, Tigerair Australia and Japan's Vanilla Air.

Destinations

Main article: List of Scoot destinations

From Singapore, Scoot flies to 66 destinations across 19 countries and territories.

Codeshare agreements

Scoot codeshares with the following airlines:

Fleet

Scoot Airbus A320-200
Scoot Boeing 787-8
Scoot Boeing 787-9 in SG50 livery

The Scoot fleet began with Boeing 777-200ER aircraft acquired from its parent airline, Singapore Airlines, reconfigured with a new seating layout and modified (de-rated) engines. The airline had planned to operate a fleet of 14 aircraft by 2016. On 24 October 2012, Scoot announced that parent company Singapore Airlines would be transferring the 20 Boeing 787-9 Dreamliners it had on order to Scoot to replace Scoot's current fleet of Boeing 777-200s.

Scoot retired all six of its Boeing 777-200ERs by August 2016 and moved to an 'all-Boeing 787' fleet, following the delivery of the first of ten Boeing 787-9s on 2 February 2015 and the first of ten Boeing 787-8s in mid-2015.

On 25 July 2017, Tigerair was officially merged into Scoot therefore all of Tigerair's Airbus A319 and A320 aircraft were transferred to Scoot.

In October 2018, Singapore Airlines converted two of its Boeing 787-10s on order to the Boeing 787-8s, and allocated it to Scoot.

As of 31 January 2019, the Scoot fleet consists of the following aircraft:

Scoot Fleet
Aircraft In Service Orders Passengers Notes
J Y Total
Airbus A319-100 2 144 144
Airbus A320-200 27 180 180
Airbus A320neo 2 37 186 186 Deliveries from 2018 to 2025.
Boeing 737-800 14
TBA
To be transferred from SilkAir.
Boeing 787-8 10 2 18 311 329
21 314 335
Boeing 787-9 8 2 35 340 375
Total 49 55

Cabin

Airbus A319 and A320

Scoot's Airbus A319 and A320 aircraft offers a single-class economy seating of 144 and 180 seats respectively. Each seat measures up to 20.5 in (52.1 cm) in width and has a seat pitch of 28 in (71.1 cm). Seats at the front of the cabin and at the emergency exit rows are known as Stretch seats and have a seat pitch of at least 34 in (86.4 cm).

Boeing 787

Scoot's Boeing 787 aircraft are operated in a two-class configuration, ScootBiz and Economy. B787-8, equipped with crew rest area for long haul flights, have 3 fewer seats in ScootBiz and 3 fewer seats in Economy than a regular B787-8.

ScootBiz

There are 21 and 35 ScootBiz seats on the Boeing 787-8 and Boeing 787-9 aircraft respectively. The full leather seats are black in color and are arranged in a 2-3-2 configuration, with fully adjustable headrests and legrests. Each seat measures up to 22 in (55.9 cm) in width, have a seat pitch of 38 in (96.5 cm) and 6 in (15.2 cm) of recline.

Economy

There are 314 and 340 Economy seats on the Boeing 787-8 and 787-9 respectively, arranged in a 3-3-3 configuration. The Standard Economy seats, in plain dark blue, have an 18-inch seat width, and a 31-inch seat pitch. The Super Seats are only available on B787-9 aircraft. They have the same seat width as standard seats at 18-inch, but with 34 to 36-inch seat pitch. The S-T-R-E-T-C-H seats, which are bulkhead and exit row seats in the economy cabin, are also dark blue. Although they have the same 34 to 36-inch seat pitch as Super Seats, because these are bulkhead and exit row seats, there are no seats in front of them, giving them the most legroom space in the economy cabin. Only Super Seats and S-T-R-E-T-C-H Seats comes with a head rest.

Passengers can pick their own seats for a nominal fee. Passengers can book the Super Seats for a fee and are able to pick their own seats without any additional cost. Passengers choosing S-T-R-E-T-C-H seats have to pay more compared to the Super Seats.

Scoot-In-Silence

Scoot in Silence is a small cabin with a few rows of seats right behind the ScootBiz cabin. It is advertised to be a quiet zone. Tickets are only sold to travellers aged 13 and above. On the B787-9, all seats in Scoot-In-Silence cabin are either Super Seats or S-T-R-E-T-C-H Seats. On B787-8, only standard seats and S-T-R-E-T-C-H Seats are offered in this cabin. Seats in this zone cost slightly more than the seats in the main cabin.

Accidents and incidents

See also

References

  1. ^ "Scoot and Tigerair to Operate Under Scoot Brand from 25 July 2017" (PDF). Scoot (Press release). Retrieved 15 June 2017.
  2. http://www.channelnewsasia.com/news/business/budget-carriers-scoot/2794598.html
  3. ^ "SIA ESTABLISHES HOLDING COMPANY FOR SCOOT AND TIGER AIRWAYS" (Press release). 18 May 2016. Retrieved 19 May 2016.
  4. ^ "Annual Report FY2017/18 - Singapore Airlines" (PDF). Singapore Airlines.
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  10. "Change in IATA Designator Code from OQ to TZ". Scoot (Press release). Retrieved 21 April 2016.
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  13. "Scoot airlines to increase fleet, expand routes". Channel News. 31 January 2013. Retrieved 1 February 2013.
  14. "Scoot to launch Seoul service". Business Traveller Asia. Retrieved 21 March 2013.
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  20. "Scoot collects its first Boeing 787 Dreamliner from Seattle". Straits Times. Retrieved 1 February 2015.
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  22. Singapore Airlines Financial Results (jsp) (Report). Singapore Airlines. 29 July 2015. Retrieved 30 July 2015.
  23. "Scoot To Take Over Jeddah Services From Singapore Airlines" (Press release). Singapore Airlines. Retrieved 21 April 2016.
  24. "SIA's low cost arm, Scoot, to launch India flights soon". The Economic Times. 3 April 2016. Retrieved 21 April 2016.
  25. "Singapore Airlines wants to Scoot into India". The Hindu. Retrieved 21 April 2016.
  26. ^ "APAC budget airlines form largest low-cost carrier alliance". Channel NewsAsia. 16 May 2016. Retrieved 16 May 2016.
  27. "Tigerair Singapore and Scoot to move to single operating licence". australianaviation.com.au. 4 November 2016.
  28. "Scoot to fly to five new destinations including Harbin, Honolulu and Kuching". The Straits Times. 25 July 2017.
  29. "Honolulu, Harbin among 5 new destinations for Scoot". Channel NewsAsia.
  30. "Achtung! We're goin' Scootin' in Berlin!" (PDF). Scoot. Retrieved 1 December 2017.
  31. "Scoot 9V-OTA (Boeing 777 - MSN 28507) (Ex 9V-SQA )". airfleets.net. Retrieved 21 April 2016.
  32. "Budget carrier Scoot unveils new cabin crew uniform". Asiaone. 11 January 2012. Archived from the original on 4 March 2016. Retrieved 21 April 2016. {{cite news}}: Unknown parameter |deadurl= ignored (|url-status= suggested) (help)
  33. "Scooting Around Singapore!". Mynewsdesk.
  34. "Scoot and Tigerair to Operate Under Scoot Brand from 25 July 2017" (PDF). Retrieved 15 June 2017.
  35. Manjur, Rezwana. "Scoot unveils new tagline and campaign as it bids farewell to Tiger". Marketing Interactive.
  36. "NokScoot profile". Ch-aviation. Retrieved 4 September 2015.
  37. ^ "Singapore Airlines And SilkAir To Codeshare On Scoot Flights". www.singaporeair.com.
  38. "SIA says budget unit will fly Boeing 777-200 planes". 22 July 2011. Archived from the original on 30 July 2011. {{cite web}}: Unknown parameter |deadurl= ignored (|url-status= suggested) (help)
  39. "Singapore Airlines to Launch Budget Carrier Mid-2012". Wall Street Journal. 1 November 2011.
  40. Flynn, David (10 February 2014). "Inside Scoot's Boeing 787-9 Dreamliner". Australian Business Traveller. Retrieved 10 February 2014.
  41. ^ "Scoot to take two 787-8s from SIA order". Flightglobal.com. 28 November 2018. Retrieved 28 November 2018.
  42. "Singapore Aircraft Register" (PDF). www.caas.gov.sg. Civil Aviation Authority of Singapore (CAAS).
  43. "Singapore LCC sector: Scoot emerges as clear market leader". CAPA - Centre for Aviation. Retrieved 2 May 2018.
  44. "Tigerair orders up to 50 A320neos". Flightglobal.com. 24 March 2014. Retrieved 24 March 2014.
  45. "SilkAir to give up some routes to Scoot ahead of merger with SIA; Scoot to suspend flights to Honolulu". The Straits Times. 22 November 2018. Retrieved 22 November 2018.
  46. "A319 & A320 SEAT PRODUCT INFORMATION" (PDF).
  47. "B787 SEAT PRODUCT INFORMATION" (PDF).
  48. "ScootBiz". www.flyscoot.com.
  49. "Scoot Economy Class". Scoot. Retrieved 21 April 2016.
  50. "Scoot ancillaries". Scoot. Retrieved 21 April 2016.
  51. "Scoot launches Scoot in Silence". Scoot (Press release). Retrieved 21 April 2016.
  52. "Man arrested after false bomb threat forces Thailand-bound Scoot flight to return to Singapore". The Straits Times. 5 April 2018. Retrieved 5 April 2018.
  53. "Scoot flight returns to Singapore after alleged bomb threat; man arrested". Channel NewsAsia. Retrieved 5 April 2018.
  54. "Man arrested after fake bomb threat on Scoot flight to Thailand". The Straits Times. 6 April 2018. Retrieved 6 April 2018.
  55. "'Calm' on board Scoot flight TR634 despite alleged bomb threat: Eyewitness". Channel NewsAsia. Retrieved 6 April 2018.

External links

Media related to Scoot at Wikimedia Commons

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