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Revision as of 04:15, 14 February 2008 by Triadofmadness (talk | contribs)(diff) ← Previous revision | Latest revision (diff) | Newer revision → (diff) Shopping mall in San Diego, California| Location | University City, San Diego, California |
|---|---|
| Opening date | 1977 |
| Developer | The Hahn Company |
| Management | The Westfield Group |
| Owner | The Westfield Group |
| No. of anchor tenants | 3 |
| Total retail floor area | 1.0 million ft² |
| Website | http://westfield.com/utc |
Westfield UTC, formerly University Towne Centre (UTC), is an open-air shopping mall in the University City community of San Diego, California. It lies just east of La Jolla, near the University of California, San Diego campus. Owned by The Westfield Group, its anchor stores are Macy's, Nordstrom and Sears. A Robinsons-May closed in 2006.
Westfield America, Inc., a precursor to The Westfield Group acquired the shopping center in 1998, and renamed it "Westfield Shoppingtown UTC", dropping the "Shoppingtown" name in June 2005. Westfield bought both the closed Robinsons-May store and the freehold of the Macy's store in 2006. A redevelopment currently in the planning stages will encompass the demolition of both stores and the construction of a new Macy's at some point in the future.
Ice Town, one of the few public ice skating rinks in San Diego, is still up and running in the same building as the shopping center's food court.
The University Towne Centre 6 movie theatre was there from 1979 to 1999, and was situated where the Sports Chalet is today.
Anchors
2008 UTC Management Staff & Contracted Services
General Manager - Sherry Jones
Assistant General Manager - Aloha Marcano
Operations & Risk Manager - Tracy Falduti
Marketing Director - Aaron Adragna
Senior Concierge - Karen Brown
Contracted Security Company: Professional Security Consultants (PSC)
Contracted Landscaping Company: Brickman Landscaping Services
Contracted Cleaning Company: Milliard Cleaning Services
The New UTC
Plans on expansion for this mall are in the development stages as they attempt to compete with Fashion Valley, a Simon Property. Desperate efforts, such as making a trendy lounge area and display model, for local patrons and shoppers to view has been their strategy in gaining popularity for this project.
Staff Training Controversy
When was the last time you stepped onto a Westfield property and their staff knew what they were doing? Westfield continues to lead the way in insufficient training and lack of pressing customer service skills to all their employees, managers, and especially contracted staff. Multiple secret shopper evaluations have literally stated, "UTC has the worse staff when it comes to providing basic information." Another such documented response had the secret shopper being told false information on the operating hours for the center by the assistant general manager!
External links
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