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Thanks for working on this.
There are a bunch of trusted user groups (OTRS volunteers, checkusers, oversighters, stewards, Wikimedia Foundation staff) who can handle a lot of what ArbCom is currently trying to handle. And roles and responsibilities are already somewhat delineated (other groups, queues, mailing lists, etc. already exist), but you're absolutely right that it could be better. If none of these other trusted user groups are willing to deal with a particular request type, those requests can probably be safely ignored or punted back to the broader community. (It's not as though requests aren't being ignored already, this would just make the process clearer to everyone involved.)
The Wikimedia Foundation Board of Trustees asked Sue Gardner to narrow the Wikimedia Foundation's focus recently (cf. m:User:Sue Gardner/Narrowing focus). I think ArbCom should seriously consider a similar tactic. ArbCom should figure out what it can do well and what the community wants it to do well and then do that. Easier said than done, I realize. ;-) --MZMcBride (talk) 05:42, 16 March 2013 (UTC)