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Earl Scheib

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Earl Scheib on Central Avenue
in Albuquerque, New Mexico

Earl Scheib was a company which specialized in repainting and collision repair of automobiles, with locations in 23 states in the US. It ceased operations nationwide on July 16, 2010.

Company history

Founded by Earl Scheib (February 28, 1908 – February 29, 1992) in Los Angeles in 1937 the company grew quickly following World War II and by 1975 had branches in Germany and England, all company owned, with Scheib manufacturing his own paint through a wholly owned subsidiary.

Earl Scheib's paint-coating systems were used by its company-owned paint and collision repair shops. The paint also was sold to original equipment manufacturers and architectural construction firms.

Scheib's policy of one-day service and production line techniques flew directly into the face of state-of-the-art professional Auto Body standards and caused the company to become a national joke at the time.

Scheib was plagued with a high employee turnover rate due to the demands of attempting to paint up to five cars a day. The company's main criteria in hiring and promoting management trainees was based on sales skills only. Knowledge of auto body repair or painting techniques was not required. Trainees underwent a short training period and were then assigned to their own shops. Managers who failed to increase sales for three successive months were fired, regardless of seniority.

Auto body, painting and prep personnel were represented by Teamsters Unions.

Advertising

In the 1950's, Earl Scheib expanded his company with franchises across the nation and started a national ad campaign. Earl wrote the commericals and became the company spokesman. He became famous for his slogan, "I'm Earl Scheib, and I'll paint any car, any color for $29.95. No ups, no extras." This campaign and slogan was maintained until Earl died. However, the price was slowly increased over the years.

Fast Track Management

In 1997 the company devised a "Fast Track" Management training program and recruited college and business school graduates for immediate placement in upper middle management positions, requiring relocation to another state upon completion of the program. Scheibs' corporate office and shareholders were dismayed to find that 85% of those participating in the program resigned upon relocation. After Scheib's death, the company was sold to former college basketball champion Chris Bement and Dan Siegal, who made his fortune in Las Vegas winnings, and other investors. Improvements were made in the quality of paint and a corporate restructuring.

Restructuring

In 1999, the company began closing branches and selling company owned properties to show a profit to shareholders. The organization has reduced the number of its shops as a result of this practice, with most of its centers in the western States, where rust and corrosion is less likely to be a problem.

On February 18, 2009, Earl Scheib and Kelly Capital LLC, a private equity firm, announced the signing of the merger agreement. Kelly Capital LLC acquired the company in the second quarter of 2009 following shareholder approval of a merger agreement.

Earl Scheib ceased operations nationwide on July 16, 2010. The corporation will no longer honor its customer warranties. In January 2011 all Earl Scheib locations in Nevada, California, New Mexico were purchased by Earl Scheib Las Vegas LLC, according to the company CEO Arash Hashemi Las Vegas more plans are under way to reopen other locations nationwide. Hashemi stated “ We started Earl Scheib Las Vegas to ensure that our processes and standards were up to snuff. We redefined Earl Scheib standards for paint jobs, collision repair and spot repair and ensured that those processes are part of the our new system. It included prepping for spot repair, proper color match and blending, denibbing and polishing, etc. We’re checking on those standards and processes, production methods and other variables relating to CSI and net promoter scores.“ He continued on saying “ This business is about generating customer satisfaction,” he says. “Our mission is to be recognized by consumers as North America’s body shop for all of their automotive collision repair, body work and painting needs.”

External references

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