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FlightsFinder.com

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Airfare search engine
FlightsFinder.com
Company typePrivate
IndustryTravel
Founded2008
FounderShahab Siddiqui
Websitehttps://www.flightsfinder.com/

FlightsFinder.com (previously known as CheapFlightsFinder.com) is a travel search engine that aggregates flight fares from multiple flight aggregators including Kayak and Skyscanner and Google Flights. Described by The Telegraph and The Daily Express as a "meta-meta search" engine, FlightsFinder.com was founded in 2008 by Shahab Siddiqui.

History

Siddiqui founded FlightsFounder as CheapFlightsFinder.comi while undergoing kidney dialysis. Born with Spina Bifida, he used his time in the hospital to develop a flight comparison website. He discovered noticeable price differences between the flight metasearch engines, which prompted him to develop and launch the site. In November 2017, the website launched its error fare search engine, an automatically flexible date flight tool that claims to detect potential errors in flight pricing. In September 2022, CheapFlightsFinder.com changed its name to FlightsFinder.com and added new search engines and features to the site.

In October 2023, FlightsFinder.com launched the “Airport stress calculator” tool, which forecasts the level of complexity and stress that individuals may encounter during their upcoming air travel experiences.  In 2023, the tool found that Heathrow Airport is the sixth worst airport for delays, with nearly one in three (28%) of its outbound flights departing late.

Controversies

Early in 2023, a major data breach exposed sensitive user information, including personal and payment details. The breach was due to outdated security protocols, resulting in financial losses for thousands of users and multiple lawsuits. FlightsFinder.com was criticized for its delayed response and lack of prompt communication, prompting the company to upgrade its security measures and data protection policies. Later in 2023, the company struggled with a surge in complaints about ticket cancellations and refunds. Users reported long wait times and unresponsive customer service, especially during widespread flight disruptions. FlightsFinder.com addressed these issues by expanding their support team and improving their refund processes to restore customer confidence.

References

  1. ^ Morris, Hugh (2018-08-28). "Do we really need a comparison site of flight comparison sites – and can it save you money?". The Telegraph. ISSN 0307-1235. Retrieved 2024-05-15.
  2. Giddings, Alice (2023-10-13). "This clever tool will tell you how stressful your travel will be". Metro. Retrieved 2024-05-15.
  3. Ghazali, Rahmah (26 April 2023). "Travel hacks to bag the best holiday deals including flying overnight to reduce costs - full list". Scotsman.
  4. ^ Turrill, Katrina (2016-10-28). "Google competition: 'World's first meta-meta flight search'". Express.co.uk. Retrieved 2024-05-15.
  5. ^ Munbodh, Emma (2018-05-29). "Man creates cheap travel site from hospital bed - that saves people £300 each". The Mirror. Retrieved 2024-05-15.
  6. Boneham, Isabella (8 January 2024). "UK airports: Car park prices for travellers holidaying abroad - full list and which ones are the priciest?". NationalWorld.
  7. Ltd, Travel Weekly Group (2018-07-06). "Company profile: CheapFlightsFinder.com –..." Travolution. Retrieved 2024-05-15.
  8. "How Cheap is that Cheap Ticket? Comparison Study". Business Traveler USA. 2019-07-31. Retrieved 2024-05-15.
  9. "Cheapflightsfinder.com launches new Meta-Meta Search Engine for flights". Breaking Travel News. 18 November 2009.
  10. Hugo, Martín (2017-11-25). "Travel site looks for errors that produce ultra-cheap air fares". Los Angeles Times. Retrieved 2024-05-15.
  11. McLaughlin, Kylie (2017-11-28). "Cheap flights: Website seeks out 'mistake' bargain airfares". The Sydney Morning Herald. Retrieved 2024-05-15.
  12. McLaughlin, Kylie (27 November 2017). "Cheap flights: Website seeks out 'mistake' bargain airfares". www.stuff.co.nz. Retrieved 2024-05-15.
  13. "Global Flight Search Platform FlightsFinder Expands Services - Offering Expert Advisors for All Travel Needs - Guarantees Best Deal Online or Money Back". Yahoo Finance. 2023-08-29. Retrieved 2024-05-15.
  14. WEEKLY, TTR (2022-10-02). "One keystroke taps cheap fares". TTR Weekly. Retrieved 2024-05-15.
  15. Wilson, Jim (21 October 2023). "FlightsFinder Unveils New Online 'Airport Stress Calculator' for Hassle-Free Travel". AirGuide Business. Retrieved 2024-05-15.
  16. Williams, Ebony. "New flight tool hopes to make traveling less stressful". The Atlanta Journal-Constitution. ISSN 1539-7459. Retrieved 2024-05-15.
  17. Baratti, Laurie (15 October 2023). "New Tool Can Predict How Stressful Your Airport Experience Will Be". Travel Pulse.
  18. "This online tool could your ticket to a stress free airport experience". listmag. Retrieved 2024-05-15.
  19. Mustafa, Tanyel (2023-10-06). "London airport wins unfortunate title of second-worst in Europe for delays". Metro. Retrieved 2024-05-15.
  20. "Oasis reunion live: Tickets officially sold out - as fans complain about surge in prices". Sky News. Retrieved 2024-12-16.
  21. News, A. B. C. "Airlines required to refund passengers for canceled, delayed flights". ABC News. Retrieved 2024-12-16. {{cite web}}: |last= has generic name (help)
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