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{{short description|American fast food chain}} {{short description|American fast food restaurant chain}}
{{pp-semi-indef}}
{{Use mdy dates|date=August 2017}}
{{use American English|date=September 2024}}
{{use mdy dates|date=June 2023}}
{{Infobox company {{Infobox company
| name = Chick-fil-A, Inc. | name = Chick-fil-A, Inc.
| logo = Chick-fil-A Logo.svg | logo = Chick-fil-A Logo.svg
| image = Chick-fil-A.jpg | image = Chick-fil-A.jpg
| image_caption = A Chick-fil-A restaurant in ]
| image_size =
| former_name = {{ubl|Dwarf Grill|Dwarf House}}
| image_caption = A Chick-fil-A store in ]
| type = ] | type = ]
| location_city = ] | location = 5200 Buffington Road, ]
| location_country = United States | location_country = United States
| locations = 2,363<ref name="3rd largest" /> | locations = 3,164<ref name="scrapehero.com" />
| key_people = {{unbulleted list|] (] and ])|] (] and ] of ])|Trudy Cathy White (])}} | key_people = {{unbulleted list|] (])|Andrew T. Cathy (])|] (] and ] of ])|Trudy Cathy White (])}}
| owner = Cathy family | owner = Cathy family
| revenue = {{profit}}]10.5&nbsp;billion&nbsp;(2018)<ref name="3rd largest">{{cite web|url=https://www.nrn.com/top-200-restaurants/inside-chick-fil-s-rise-3rd-largest-restaurant-brand|last=Ravneberg |first=Christi |date=June 25, 2019|title=Inside Chick-fil-A’s rise to 3rd-largest restaurant brand|work=]|accessdate=June 25, 2019}}</ref> | revenue = {{profit}}]21.6&nbsp;billion&nbsp;(2023)<ref> {{Webarchive|url=https://web.archive.org/web/20210917130801/https://www.forbes.com/sites/aliciakelso/2020/06/30/chick-fil-a-named-americas-favorite-restaurant-chain-for-the-sixth-straight-year/ |date=September 17, 2021 }}.</ref><ref name="3rd largest">{{cite web|url=https://www.nrn.com/top-200-restaurants/inside-chick-fil-s-rise-3rd-largest-restaurant-brand|last=Ravneberg|first=Christi|date=June 25, 2019|title=Inside Chick-fil-A's rise to 3rd-largest restaurant brand|work=]|access-date=June 25, 2019|archive-date=June 26, 2019|archive-url=https://web.archive.org/web/20190626012453/https://www.nrn.com/top-200-restaurants/inside-chick-fil-s-rise-3rd-largest-restaurant-brand|url-status=live}}</ref>
| industry = ]s | industry = ]s
| founded = {{start date and age|1946|5|23}} (as Dwarf Grill)<br>{{start date and age|1967}}<br>(as Chick-fil-A)<br>], ], U.S. | founded = {{start date and age|1946|5|23}} in ], ], U.S.
| founder = ] | founder = ]
| area_served = United States<br>Canada<br>United Kingdom | area_served = {{ubl|United States (including Puerto Rico)|Canada|Singapore|United Kingdom}}
| num_employees = 35,574 {{As of|2021|8||lc=y|df=US}}<ref>{{cite web |url=https://craft.co/chick-fil-a |title=Chick-fil-a about-us |access-date=September 3, 2021 |date=n.d. |author=<!--not stated--> |archive-date=September 3, 2021 |archive-url=https://web.archive.org/web/20210903184512/https://craft.co/chick-fil-a |url-status=live }}</ref>
| products = ]es, ]
| products = ]es, ]
| website =
| website = <br /><br />
| footnotes = | footnotes =
}} }}
'''Chick-fil-A''' ({{IPAc-en|tʃ|ɪ|k|f|ᵻ|ˈ|l|eɪ}} {{respell|chik-fil|AY|'}}, a ] on the American English pronunciation of '']'') is one of the largest American ] chains<ref name="3rd largest" /> and the largest whose specialty is ]es.<ref>{{cite web|url=https://www.nrn.com/top-200-restaurants/inside-chick-fil-s-rise-3rd-largest-restaurant-brand/gallery?slide=3|last=Ravneberg |first=Christi |date=June 25, 2019|title=Dominating the chicken market|work=]|accessdate=June 25, 2019}}</ref> Its headquarters are in ].<ref>{{cite web|url=https://kfoxtv.com/news/kfox14-social-news/hurry-to-chick-fil-a-now-for-free-breakfast|last=Beile|first=Kelly Anne|date=March 8, 2018|title=Hurry to Chick-fil-A now for free breakfast|work=]|accessdate=June 25, 2019}}</ref> Chick-fil-A was originally founded as the Dwarf Grill in 1946, changing the name to 'Dwarf House' until rebranding as Chick-fil-A in 1967.<ref>{{cite web|url=https://www.southernliving.com/news/chick-fil-a-name-history-dwarf-house|last=Blumberg |first=Perri Ormont |date=June 7, 2018|title=This Was Chick-fil-A's Original Name|work=]|accessdate=July 31, 2019}}</ref> The company operates more than 2,300 restaurants, primarily in the United States with locations in 47 states and plans for a location in Hawaii to be the 48th state. The restaurant serves breakfast before transitioning to its lunch and dinner menu. Chick-fil-A also offers customers catered selections from its menu for special events.<ref>{{cite web|url=http://www.cfarestaurant.com/springhurst/menu|title=Chick-fil-A Operator Website - Home Page|website=www.cfarestaurant.com}}</ref> '''Chick-fil-A, Inc.''' ({{IPAc-en|tʃ|ɪ|k|f|ᵻ|ˈ|l|eɪ}} {{respell|CHIK-fil|AY|'}}, a ] on the ] pronunciation of "]") is an American ] chain and the largest chain specializing in ]es.<ref>{{cite web|url=https://www.nrn.com/top-200-restaurants/inside-chick-fil-s-rise-3rd-largest-restaurant-brand/gallery?slide=3|last=Ravneberg|first=Christi|date=June 25, 2019|title=Dominating the chicken market|work=]|access-date=June 25, 2019|archive-date=September 21, 2019|archive-url=https://web.archive.org/web/20190921233602/https://www.nrn.com/top-200-restaurants/inside-chick-fil-s-rise-3rd-largest-restaurant-brand/gallery?slide=3|url-status=live}}</ref> Headquartered in ], Chick-fil-A operates 3,164 restaurants across 48 states, as well as in the ] and ].<ref name="scrapehero.com">{{cite web|title=Number of Chick-Fil-A locations in the United States|url=https://www.scrapehero.com//location-reports/Chick-Fil-A-USA/|access-date=May 9, 2021|website=ScrapeHero|archive-date=June 16, 2021|archive-url=https://web.archive.org/web/20210616043207/https://www.scrapehero.com//location-reports/Chick-Fil-A-USA/|url-status=live}}</ref><ref>{{cite web |last=Beile |first=Kelly Anne |date=March 8, 2018 |title=Hurry to Chick-fil-A now for free breakfast |url=https://kfoxtv.com/news/kfox14-social-news/hurry-to-chick-fil-a-now-for-free-breakfast |url-status=dead |archive-url=https://web.archive.org/web/20190625233711/https://kfoxtv.com/news/kfox14-social-news/hurry-to-chick-fil-a-now-for-free-breakfast |archive-date=June 25, 2019 |access-date=June 25, 2019 |work=]}}</ref> The company also has operations in Canada, and previously had restaurants in the United Kingdom and South Africa. The restaurant has a breakfast menu, as well as a lunch and dinner menu. The chain also provides catering services.<ref>{{cite web|url=http://www.cfarestaurant.com/springhurst/menu|title=Chick-fil-A Operator Website - Home Page|website=www.cfarestaurant.com|access-date=October 6, 2017|archive-date=March 4, 2011|archive-url=https://web.archive.org/web/20110304165832/http://www.cfarestaurant.com/springhurst/menu|url-status=live}}</ref> Chick-fil-A calls its specialty the "original chicken sandwich". It is a piece of ] ] boneless ] served on a toasted ] with two slices of ], or with lettuce, tomato, and cheese.<ref>{{Cite web |title=Chick-fil-A Chicken Sandwich |url=https://www.chick-fil-a.com/menu/entrees/chick-fil-a-chicken-sandwich |access-date=2024-02-25 |website=Chick-fil-A |language=en}}</ref>


Many of the company's values are influenced by the Christian religious beliefs of its late founder, ] (1921–2014), a devout ]. Reflecting a commitment to ], all {{nowrap|Chick-fil-A}} restaurants are closed for business on Sundays,<ref name="newyorker-2018-04-13">{{cite magazine|url=https://www.newyorker.com/culture/annals-of-gastronomy/chick-fil-as-creepy-infiltration-of-new-york-city|title=Chick-fil-A's Creepy Infiltration of New York City|first=Dan|last=Piepenbring|magazine=The New Yorker |date=April 13, 2018|via=www.newyorker.com|access-date=April 16, 2018|archive-date=April 13, 2018|archive-url=https://web.archive.org/web/20180413164846/https://www.newyorker.com/culture/annals-of-gastronomy/chick-fil-as-creepy-infiltration-of-new-york-city|url-status=live}}</ref><ref name="Adkins2019">{{cite journal |last1=Adkins |first1=Cooper |title=New Kanye West album shocks listeners |journal=] |date=November 6, 2019 |volume=CXXXVIV |issue=20 |page=8 |language=English}}</ref> ], and ].<ref name="About">{{cite web |url=https://www.chick-fil-a.com/Contact-Support |title=About Chick-fil-A |publisher=Chick-fil-A |access-date=July 1, 2017 |archive-date=January 11, 2017 |archive-url=https://web.archive.org/web/20170111104613/https://www.chick-fil-a.com/Contact-Support |url-status=live }}</ref> During the ] liturgical season of ], {{nowrap|Chick-fil-A}} promotes fish sandwiches, following the Christian tradition of ] during Lent.<ref name="Meyer2019">{{cite web |last1=Meyer |first1=Zlati |title=Chick-fil-A serves up fish sandwiches for Lent, now through April 20 |url=https://www.usatoday.com/story/money/2019/03/06/chick-fil-a-serves-fish-sandwich-for-lent/3079575002/ |publisher=] |access-date=February 20, 2021 |language=English |date=March 7, 2019 |archive-date=October 30, 2020 |archive-url=https://web.archive.org/web/20201030135117/https://www.usatoday.com/story/money/2019/03/06/chick-fil-a-serves-fish-sandwich-for-lent/3079575002/ |url-status=live }}</ref><ref name="Puhak2020">{{cite web |last1=Puhak |first1=Janine |title=Chick-fil-A brings back limited-edition fish sandwich for Lent |url=https://www.independent.co.uk/life-style/food-and-drink/chick-fil-fish-sandwich-lent-where-fried-cod-easter-a9373126.html |work=] |access-date=February 20, 2021 |language=English |date=March 3, 2020 |archive-date=June 14, 2021 |archive-url=https://web.archive.org/web/20210614060150/https://www.independent.co.uk/life-style/food-and-drink/chick-fil-fish-sandwich-lent-where-fried-cod-easter-a9373126.html |url-status=live }}</ref> The company's ] opposition to ] has ]; the company began to loosen its stance on this issue from 2019.<ref>{{Cite news |last=Heil |first=Emily |date=November 18, 2019 |title=Chick-fil-A drops donations that angered LGBTQ groups, and conservative leaders cry betrayal |url=https://www.washingtonpost.com/news/voraciously/wp/2019/11/18/chick-fil-a-drops-donations-that-angered-lgbt-groups-and-conservatives-cry-betrayal/|newspaper=The Washington Post}}</ref> Despite numerous controversies and boycott attempts, the 2022 ] found that Chick-fil-A remained the country's favorite fast food chain for the eighth consecutive year, and it has the highest per store sales of any fast food chain in the nation.<ref>{{cite news |title=Chick-fil-A Beats the Boycott The restaurant chain remains the most popular in America, despite political attacks. |url=https://www.wsj.com/articles/chick-fil-a-beats-the-boycott-americas-favorite-restaurant-dan-cathy-customer-satisfaction-survey-11657059430 |website=] |date=July 5, 2022 |access-date=April 26, 2023}}</ref><ref>{{Cite web |title=2023 QSR top 30 list of fast food chains by per-unit sales - Retail Watchers |url=https://www.retailwatchers.com/viewtopic.php?t=3888 |access-date=2024-03-25 |website=www.retailwatchers.com}}</ref>
Many of the company's values are influenced by the religious beliefs of its late founder, ], a devout ]. All Chick-fil-A restaurants are closed for business on Sundays,<ref name="newyorker-2018-04-13">{{cite web|url=https://www.newyorker.com/culture/annals-of-gastronomy/chick-fil-as-creepy-infiltration-of-new-york-city|title=Chick-fil-A’s Creepy Infiltration of New York City|first=Dan|last=Piepenbring|date=April 13, 2018|publisher=|via=www.newyorker.com}}</ref> as well as on ] and ].<ref name="About">{{Cite web |url=https://www.chick-fil-a.com/Contact-Support |title=About Chick-fil-A |publisher=Chick-fil-A |access-date=July 1, 2017}}</ref> The company's stance in opposition to same-sex marriage has been the ].


==History== ==History==
]]] ]]]
The chain's origin can be traced to the Dwarf Grill (now the ]), a restaurant opened by ], the chain's former chairman and CEO, in 1946. The restaurant is located in ], a suburb of Atlanta,<ref name="factsheet">{{cite web |url=http://www.chick-fil-a.com/Company/Highlights-Fact-Sheets |title=Company Fact Sheet |website=Chick-fil-A |date=<!--undated--> |author=<!--Staff writer(s); no by-line.--> |accessdate=July 30, 2012 |quote=Headquarters Chick-fil-A, Inc. 5200 Buffington Road Atlanta, GA 30349-2998}}</ref> and is near the location of the now-demolished Ford Motor Company ] Plant, for many years a source of many of the restaurant's patrons. The chain's origin can be traced to the Dwarf Grill (now the ]), a restaurant opened by ], the chain's former chairman and CEO, in ], a suburb of ], in 1946,<ref name="factsheet">{{cite web |url=http://www.chick-fil-a.com/Company/Highlights-Fact-Sheets |title=Company Fact Sheet |website=Chick-fil-A |date=n.d. |author=<!--not stated--> |access-date=July 30, 2012 |quote=Headquarters Chick-fil-A, Inc. 5200 Buffington Road Atlanta, GA 30349-2998 |archive-date=November 11, 2016 |archive-url=https://web.archive.org/web/20161111005433/http://www.chick-fil-a.com/Company/Highlights-Fact-Sheets |url-status=live }}</ref> which is near the location of the Ford Motor Company ] Plant, for many years a source of many of the restaurant's patrons. It was later remodelled, reopening in 2022.<ref>{{cite news |title=Chick-fil-A's original Georgia restaurant reopens in Hapeville |url=https://www.fox5atlanta.com/news/chick-fil-a-dwarf-house-reopens-in-hapeville |access-date=15 May 2024 |work=Tomorrow's News Today |date=17 February 2022}}</ref>


In 1961, after 15 years in the fast food business, Cathy found a pressure-fryer that could cook the chicken sandwich in the same amount of time it took to cook a fast-food hamburger.<ref>{{cite book |last1=Nickerson |first1=Michelle |title=Sunbelt Rising: The Politics of Place, Space, and Region |year=2011 |publisher=University of Pennsylvania Press |page=295 |url=https://books.google.com/books?id=ySPdXiVbsakC&pg=PA295#v=onepage&q&f=false |first2=Darren |last2=Dochuk |last-author-amp=yes |accessdate=November 1, 2011|isbn=978-0812243093 }}</ref> Following this discovery, he registered the name Chick-fil-A, Inc. The company's trademarked slogan, ''"We Didn't Invent the Chicken, Just the Chicken Sandwich,"''<ref>{{cite web |title=We Didn't Invent the Chicken, Just the Chicken Sandwich: Detailed trademark information from the official US federal trademark database (USPTO) |url=http://trademark.markify.com/trademarks/uspto/we+didn't+invent+the+chicken,+just+the+chicken+sandwich/74702997 |publisher=Markify |date=<!--undated--> |author=<!--Staff writer(s); no by-line.--> |accessdate=November 1, 2011|archive-url=https://archive.today/20130128052638/http://trademark.markify.com/trademarks/uspto/we+didn't+invent+the+chicken,+just+the+chicken+sandwich/74702997|archive-date=January 28, 2013}}</ref> refers to their flagship menu item, the Chick-fil-A chicken sandwich. In 1961, after 15 years in the fast-food business, Cathy found a pressure-fryer that could cook the chicken sandwich in the same time it took to cook a hamburger.<ref>{{cite book |last1=Nickerson |first1=Michelle |title=Sunbelt Rising: The Politics of Place, Space, and Region |year=2011 |publisher=University of Pennsylvania Press |page=295 |url=https://books.google.com/books?id=ySPdXiVbsakC&pg=PA295 |first2=Darren |last2=Dochuk |name-list-style=amp |access-date=November 1, 2011 |isbn=978-0812243093 |archive-date=January 1, 2014 |archive-url=https://web.archive.org/web/20140101070211/http://books.google.com/books?id=ySPdXiVbsakC&pg=PA295 |url-status=live }}</ref> Following this discovery, he registered the name Chick-fil-A, Inc. The company's trademarked slogan, "We Didn't Invent the Chicken, Just the Chicken Sandwich,"<ref>{{cite web |title=We Didn't Invent the Chicken, Just the Chicken Sandwich: Detailed trademark information from the official US federal trademark database (USPTO) |url=http://trademark.markify.com/trademarks/uspto/we+didn%27t+invent+the+chicken%2C+just+the+chicken+sandwich/74702997 |publisher=Markify |date=n.d.|author=<!--not stated--> |access-date=November 1, 2011 |archive-url=https://web.archive.org/web/20120112040230/http://trademark.markify.com/trademarks/uspto/we+didn%27t+invent+the+chicken%2C+just+the+chicken+sandwich/74702997 |archive-date=January 12, 2012 |url-status=dead}}</ref> refers to their flagship menu item, the Chick-fil-A chicken sandwich. Though Chick-Fil-A was the first national chain to make a fast, fried chicken sandwich its flagship item, it has been shown that Cathy's claim to have "invented the chicken sandwich" is false.<ref>{{Cite web |url=https://www.ebony.com/life/chick-fil-a-origin/ |title=&#91;Hungry for History&#93; Chick-Fil-A Didn't Create the Fried Chicken Sandwich |work=Ebony |date=August 23, 2019 |access-date=June 8, 2021 |archive-date=August 31, 2021 |archive-url=https://web.archive.org/web/20210831090558/https://www.ebony.com/life/chick-fil-a-origin/ |url-status=live }}</ref>


From 1964 to 1967, the sandwich was licensed to over fifty eateries, including ] and the concession stands of the new Houston ].<ref>{{cite book |last1=McConnell |first1=Akila Sankar |title=A Culinary History of Atlanta |year=2019 |publisher=Arcadia Publishing |page=114 |isbn=9781467141239 |url=https://books.google.com/books?id=xwuUDwAAQBAJ}}</ref><ref>{{cite book |last1=Robinson |first1=Steve |title=Covert Cows and Chick-fil-A: How Faith, Cows, and Chicken Built an Iconic Brand |year=2019 |publisher=Thomas Nelson |page=13 |isbn=9781400213191 |url=https://books.google.com/books?id=Jhx5DwAAQBAJ |access-date=July 27, 2021 |archive-date=December 7, 2021 |archive-url=https://web.archive.org/web/20211207212222/https://www.google.com/books/edition/Covert_Cows_and_Chick_fil_A/Jhx5DwAAQBAJ?hl=en&gbpv=0 |url-status=live }}</ref> The Chick-Fil-A sandwich was withdrawn from sale at other restaurants when the first dedicated location opened in 1967, in the ] of the ] in Atlanta.<ref name=factsheet />
The first Chick-fil-A opened in 1967, in the food court of the ], in a suburb of Atlanta.<ref name=factsheet />


During the 1970s and early 1980s, the chain expanded by opening new locations in suburban malls' food courts.<ref>{{cite journal |first=Darren |last=Grem |title=The World of Chick-Fil-A and the Business of Sunbelt Evangelicalism |journal=Southern Spaces |date=March 8, 2012 |doi=10.18737/M7QW2S |url=http://www.southernspaces.org/2012/world-chick-fil-and-business-sunbelt-evangelicalism |doi-access=free |access-date=August 2, 2012 |archive-date=July 29, 2012 |archive-url=https://web.archive.org/web/20120729060506/http://southernspaces.org/2012/world-chick-fil-and-business-sunbelt-evangelicalism |url-status=live }}</ref> The first freestanding location was opened April 16, 1986, on North Druid Hills Road in Atlanta, Georgia,<ref>{{cite web |url=http://www.chick-fil-a.com/northdruidhills |title=North Druid Hills FSU |website=Chick-fil-A |date=n.d. |author=<!--not stated--> |access-date=January 5, 2016 |archive-date=November 23, 2015 |archive-url=https://web.archive.org/web/20151123194335/http://www.chick-fil-a.com/northdruidhills |url-status=live }}</ref> and the company began to focus more on stand-alone units rather than food courts. Although it has expanded outward from its original geographic base, most new restaurants are located in Southern US suburban areas.<ref name=factsheet />
Since 1997, the Atlanta-based company has been the title sponsor of the ], an annual ] bowl game played in Atlanta on ]. Chick-fil-A also is a key sponsor of the ] and the ] of college athletics.<ref>{{cite news |first=Marilyn |last=Odesser-Torpey |title=Reaching Out to NASCAR Nation |magazine=QSR |url=http://www.qsrmagazine.com/articles/features/97/nascar-2.phtml |date=<!--undated--> |url-status=dead |archiveurl=https://web.archive.org/web/20071028205943/http://www.qsrmagazine.com/articles/features/97/nascar-2.phtml |archivedate=October 28, 2007 |df=mdy-all }}</ref>


Since 1997, the Atlanta-based company has sponsored the ], an annual ] bowl game played in Atlanta on ]. Chick-fil-A also sponsors the ] and the ] of college athletics.<ref>{{cite news |last=Odesser-Torpey |first=Marilyn |date=n.d. |title=Reaching Out to NASCAR Nation |magazine=QSR |url=http://www.qsrmagazine.com/articles/features/97/nascar-2.phtml |url-status=dead |archive-url=https://web.archive.org/web/20071028205943/http://www.qsrmagazine.com/articles/features/97/nascar-2.phtml |archive-date=October 28, 2007}}</ref>
During the 1970s and early 1980s, the chain expanded by opening new locations in suburban malls' food courts.<ref>{{cite journal |first=Darren |last=Grem |title=The World of Chick-Fil-A and the Business of Sunbelt Evangelicalism |journal=Southern Spaces |date=March 8, 2012 |url=http://www.southernspaces.org/2012/world-chick-fil-and-business-sunbelt-evangelicalism }}</ref> The first freestanding location was opened April 16, 1986, on North Druid Hills Road in Atlanta, Georgia,<ref>{{cite web |url=http://www.chick-fil-a.com/northdruidhills |title=North Druid Hills FSU |website=Chick-fil-A |date=<!--undated--> |author=<!--Staff writer(s); no by-line.-->}}</ref> and the company began to focus more on this stand-alone type unit rather than on the food court type. Although it has expanded outward from its original geographic base, most new restaurants are located in Southern suburban areas.<ref name=factsheet />


In 2008, Chick-fil-A was among the first fast-food restaurants to become completely free of ]s.<ref name="Trans fat free">{{cite news |title=No Trans Fats on Chick-fil-A Menu |magazine=Quick Serve Restaurant |date=October 9, 2008 |volume=24 |issue=10 |url=http://www.qsrmagazine.com/news/no-trans-fats-chick-fil-menu |author=<!--not stated--> |access-date=March 18, 2015 |archive-date=April 2, 2015 |archive-url=https://web.archive.org/web/20150402183727/http://www.qsrmagazine.com/news/no-trans-fats-chick-fil-menu |url-status=live }}</ref>
Before the "Eat mor Chikin" cows, who debuted in 1995, the chicken that is still featured in the chain's logo was Chick-Fil-A's mascot. The name of the mascot is Doodles. <ref>{{cite web |url=https://www.thedailymeal.com/eat/things-you-didnt-know-about-chick-fil-a-gallery |website=thedailymeal.com |publisher=The Daily Meal Staff |accessdate=11 March 2020}}</ref>


In October 2015, the company opened its largest restaurant, a three-story {{convert|5,000|ft2|m2}} restaurant in ].<ref>{{cite news |title=The Country's Largest Chick-fil-A Will Open in New York City in October |magazine=] |url=http://www.entrepreneur.com/article/249397 |first=Kate |last=Taylor |date=August 10, 2015 |access-date=August 21, 2015 |archive-date=August 13, 2015 |archive-url=https://web.archive.org/web/20150813154516/http://www.entrepreneur.com/article/249397 |url-status=live }}</ref><ref name="cn-2015oct02">{{cite news |url=https://www.cbsnews.com/news/southern-franchise-chick-fil-a-opens-largest-restaurant-in-new-york-city/ |title=Chick-fil-A opening its largest outpost in New York City |publisher=] |date=October 2, 2015 |author=<!--not stated--> |access-date=April 16, 2020 |archive-date=April 16, 2020 |archive-url=https://web.archive.org/web/20200416222417/https://www.cbsnews.com/news/southern-franchise-chick-fil-a-opens-largest-restaurant-in-new-york-city/ |url-status=live }}</ref>
In 2008, Chick-fil-A became the first fast-food restaurant to become completely trans-fat free.<ref name="Trans fat free">{{cite news |title=No Trans Fats on Chick-fil-A Menu |magazine=Quick Serve Restaurant |date=October 9, 2008 |volume=24 |issue=10 |url=http://www.qsrmagazine.com/news/no-trans-fats-chick-fil-menu |author=<!--Staff writer(s); no by-line.-->}}</ref>


] Chick-fil-A location in ]. Chick-fil-A Sauce was invented at this location in 1983.<ref>{{cite web|url=https://thechickenwire.chick-fil-a.com/food/serendipitous-sauce-the-chick-fil-a-sauce-story|title=Serendipitous Sauce: The Chick-fil-A Sauce Story|date=June 23, 2015|website=Chick-fil-A|language=en|access-date=March 30, 2020|archive-date=March 25, 2020|archive-url=https://web.archive.org/web/20200325192940/https://thechickenwire.chick-fil-a.com/food/serendipitous-sauce-the-chick-fil-a-sauce-story|url-status=live}}</ref><ref>{{cite web|url=https://www.fredericksburg.com/discover/discover-magazine-chick-fil-a-s-most-popular-sauce-originated/article_16df06d0-6d92-528e-ad0a-a323f70794c8.html|title=Discover magazine: Chick-fil-A's most popular sauce originated in Spotsylvania|last=LANCE-STAR|first=CATHY JETT THE FREE|website=Fredericksburg.com|date=August 15, 2019 |language=en|access-date=March 30, 2020|archive-date=July 27, 2020|archive-url=https://web.archive.org/web/20200727205043/https://fredericksburg.com/discover/discover-magazine-chick-fil-a-s-most-popular-sauce-originated/article_16df06d0-6d92-528e-ad0a-a323f70794c8.html|url-status=live}}</ref>]]
In October 2015, the company opened a three-story 5,000-square-foot restaurant in ] that became the largest free-standing Chick-fil-A in the country at that time.<ref>{{cite news |title=The Country's Largest Chick-fil-A Will Open in New York City in October |magazine=] |url=http://www.entrepreneur.com/article/249397 |first=Kate |last=Taylor |date=August 10, 2015}}</ref><ref name="cn-2015oct02">{{cite news |url=https://www.cbsnews.com/news/southern-franchise-chick-fil-a-opens-largest-restaurant-in-new-york-city/ |title=Chick-fil-A opening its largest outpost in New York City |publisher=] |date=October 2, 2015 |author=<!--Staff writer(s); no by-line.-->}}</ref>

] Chick-fil-A location in ]. Chick-fil-A Sauce was invented at this location in 1983<ref>{{Cite web|url=https://thechickenwire.chick-fil-a.com/food/serendipitous-sauce-the-chick-fil-a-sauce-story|title=Serendipitous Sauce: The Chick-fil-A Sauce Story|last=Jun 23|last2=2015|website=Chick-fil-A|language=en|access-date=2020-03-30}}</ref><ref>{{Cite web|url=https://www.fredericksburg.com/discover/discover-magazine-chick-fil-a-s-most-popular-sauce-originated/article_16df06d0-6d92-528e-ad0a-a323f70794c8.html|title=Discover magazine: Chick-fil-A's most popular sauce originated in Spotsylvania|last=LANCE-STAR|first=CATHY JETT THE FREE|website=Fredericksburg.com|language=en|access-date=2020-03-30}}</ref>]]
On December 17, 2017, Chick-fil-A broke their tradition and opened on a Sunday to prepare meals for passengers left stranded during the power outage at Atlanta Hartsfield-Jackson International Airport,<ref> On December 17, 2017, Chick-fil-A broke their tradition and opened on a Sunday to prepare meals for passengers left stranded during a power outage at Atlanta ];<ref>
{{Cite news|url=https://www.aol.com/article/finance/2017/12/18/chick-fil-a-open-sunday/23310587/|title=Chick-fil-A broke tradition and opened on a Sunday for the most heartwarming reason|last=Staff|first=AOL|work=AOL.com|access-date=2018-03-22|language=en|archive-url=https://web.archive.org/web/20180323031106/https://www.aol.com/article/finance/2017/12/18/chick-fil-a-open-sunday/23310587/|archive-date=2018-03-23|url-status=live|df=}} {{cite news |url=https://www.aol.com/article/finance/2017/12/18/chick-fil-a-open-sunday/23310587/ |title=Chick-fil-A broke tradition and opened on a Sunday for the most heartwarming reason |author=AOL Staff |work=AOL.com |access-date=March 22, 2018|language=en|archive-url=https://web.archive.org/web/20180323031106/https://www.aol.com/article/finance/2017/12/18/chick-fil-a-open-sunday/23310587/|archive-date=March 23, 2018|url-status=live}}</ref> further, on January 13, 2019, a Chick-fil-A franchise in ], opened on Sunday to honor a birthday wish of a 14-year-old boy with ] and ].<ref>{{cite web |url=https://www.goodnewsnetwork.org/chick-fil-a-opens-on-sunday-for-special-needs-birthday-boy/ |title=Chick-Fil-A Opened On a Sunday in Order to Grant the Birthday Wish of a Boy With Special Needs |access-date=March 6, 2019|author=McKinley Corbley|work=] |date=January 16, 2019 |archive-url=https://web.archive.org/web/20190123010447/https://www.goodnewsnetwork.org/chick-fil-a-opens-on-sunday-for-special-needs-birthday-boy/ |archive-date=January 23, 2019 |url-status=live}}</ref>

</ref> and on January 13, 2019, a Chick-fil-A franchise in ] opened on Sunday to honor a birthday wish of a 14-year-old boy with cerebral palsy and autism.<ref>
On February 13, 2023, they began offering their first non-meat sandwich, a breaded cauliflower sandwich.<ref>{{cite web |url=https://apnews.com/article/chick-fil-a-plant-based-cauliflower-sandwich-b98ced1c8f60a907384124fecbd4273f |title=Chick-fil-A tests its first plant-based sandwich|website=] |date=February 9, 2023 }}</ref>
{{Cite web |url=https://www.goodnewsnetwork.org/chick-fil-a-opens-on-sunday-for-special-needs-birthday-boy/ |title=Archived copy |access-date=2019-03-06 |archive-url=https://web.archive.org/web/20190123010447/https://www.goodnewsnetwork.org/chick-fil-a-opens-on-sunday-for-special-needs-birthday-boy/ |archive-date=2019-01-23 |url-status=live |df= }}

</ref>
In May 2023, Chick-fil-A closed its original location in Greenbriar Mall, without stating a reason.<ref>{{cite web |last1=Valinsky |first1=Jordan |title=Chick-fil-A's first-ever restaurant is closing |url=https://www.cnn.com/2023/05/18/business/chick-fil-a-first-location-closing/index.html |website=] |date=May 18, 2023 |access-date=May 19, 2023}}</ref>


==Business model== ==Business model==
], formerly a Newport Bay restaurant. This unit opened in March 2016 and was the first in Oregon to open in over a decade]] ], formerly a Newport Bay restaurant. This unit opened in March 2016 and was the first in Oregon to open in over a decade.]]

Chick-fil-A's business strategy involves a focus on a small menu and on customer service.<ref name="wsj2019">{{cite news | url = https://www.wsj.com/articles/chick-fil-as-lean-menu-helps-chain-bulk-up-11557313200 | title = Chick-fil-A's Lean Menu Helps Chain Bulk Up | newspaper = ] | date = May 8, 2019 | access-date = May 9, 2019 | archive-date = May 9, 2019 | archive-url = https://web.archive.org/web/20190509135021/https://www.wsj.com/articles/chick-fil-as-lean-menu-helps-chain-bulk-up-11557313200 | url-status = live }}</ref> While many fast food chains offer many dishes, Chick-fil-A's is focused on selling chicken sandwiches.<ref name=wsj2019 /> The name's capital A is intended to indicate that their chicken is "grade A top quality".<ref>{{cite web |title=Who We Are |url=https://www.chick-fil-a.com/about/who-we-are |website=Chick Fil A |access-date=July 8, 2019 |archive-date=April 18, 2018 |archive-url=https://web.archive.org/web/20180418025535/https://www.chick-fil-a.com/About/Who-We-Are |url-status=live }}</ref> The company's emphasis on customer service is reported to have contributed to its success<ref name="bi2018">{{cite web | title = Chick-fil-A is dominating the fast-food industry in one key area and it reveals the secret to the chain's success | url = https://www.businessinsider.com/chick-fil-as-customer-service-explains-success-2018-7 | website = Business Insider | quote = Chick-fil-A's reliably impressive customer service scores have played a major role in the chain's explosive growth | date = July 5, 2018 | access-date = May 9, 2019 | archive-date = May 9, 2019 | archive-url = https://web.archive.org/web/20190509135946/https://www.businessinsider.com/chick-fil-as-customer-service-explains-success-2018-7 | url-status = live }}</ref><ref>{{cite news | title = Study: Chick-fil-A Has the Most Satisfied Customers | url = https://www.qsrmagazine.com/fast-food/study-chick-fil-has-most-satisfied-customers | publisher = SQR Magazine | date = June 2018 | access-date = May 9, 2019 | archive-date = May 9, 2019 | archive-url = https://web.archive.org/web/20190509135944/https://www.qsrmagazine.com/fast-food/study-chick-fil-has-most-satisfied-customers | url-status = live }}</ref> and growth in the United States.<ref name=wsj2019 /><ref name=bi2018 />

Chick-fil-A builds and owns its restaurants.<ref>{{cite web |url=http://www.chick-fil-a.com/Company/Highlights-Fact-Sheets |title=Company Fact Sheet |website=Chick-fil-A |date=n.d. |author=<!--not stated--> |access-date=March 24, 2012 |archive-date=November 11, 2016 |archive-url=https://web.archive.org/web/20161111005433/http://www.chick-fil-a.com/Company/Highlights-Fact-Sheets |url-status=live }}</ref> Chick-fil-A franchisees need a ]10,000 initial investment.<ref name="ocr20120811">
{{cite news |last=Norman |first=Jan |title=Franchises weather Chick-fil-A's controversy |newspaper=] |date=August 7, 2012 |page=Business 2 |url=http://www.ocregister.com/articles/fil-367629-chick-company.html |access-date=March 6, 2019 |archive-url=https://web.archive.org/web/20170309143813/http://www.ocregister.com/articles/fil-367629-chick-company.html |archive-date=March 9, 2017 |url-status=live}}
</ref> Franchisees are selected and trained, a process that can take months.

Chick-fil-A grossed an average of $6.71 million per restaurant in 2022, despite opening only 6 days a week, the highest sales of all fast-food restaurants in the United States. (Raising Cane's was second with $5.44 million per restaurant average).<ref>{{Cite web |last=Magazine |first=Q. S. R. |date=2023-08-01 |title=Ranked: The Top 50 Fast-Food Chains in America |url=https://www.qsrmagazine.com/operations/fast-food/ranked-the-top-50-fast-food-chains-in-america/ |access-date=2023-12-24 |website=QSR Magazine |language=en-US}}</ref>


In 2019, Chick-fil-A reported $11.3 billion in sales in the United States, behind only McDonald's with $40.4 billion in sales that year.<ref>{{Cite web|last=Taylor|first=Kate|title=Chick-fil-A is the third-largest fast-food chain in America, and that should terrify Wendy's and Burger King|url=https://www.businessinsider.com/chick-fil-a-third-largest-fast-food-chain-us-sales-2020-5|access-date=January 20, 2022|website=Business Insider|language=en-US}}</ref><ref>{{Cite web|last=Sugar|first=Rachel|date=December 20, 2018|title=Chick-fil-A's controversial politics haven't stopped it from becoming one of the biggest fast-food chains in America|url=https://www.vox.com/the-goods/2018/12/20/18146316/chick-fil-a-growth-controversy|access-date=January 20, 2022|website=Vox|language=en}}</ref><ref>{{Cite news |last=Reiley |first=Laura |date=June 19, 2019 |title=Experts cite careful growth, strong customer service and an embrace of new technologies for the chicken chain's surge. |newspaper=] |url=https://www.washingtonpost.com/business/2019/06/19/chick-fil-a-becomes-third-largest-restaurant-chain-us/}}</ref>
Chick-fil-A's business strategy involves a focus on a simple menu and on good customer service.<ref name="wsj2019">{{cite news | url = https://www.wsj.com/articles/chick-fil-as-lean-menu-helps-chain-bulk-up-11557313200 | title = Chick-fil-A’s Lean Menu Helps Chain Bulk Up | newspaper = ] | date = May 8, 2019 }}</ref> While other fast food chains often expand their menu offerings to attempt to attract new customers, Chick-fil-A's business model is to remain focused on chicken sandwiches.<ref name=wsj2019/> The name capital A is meant to indicate that their chicken is "grade A top quality".<ref>{{cite web |title=Who We Are |url=https://www.chick-fil-a.com/about/who-we-are |website=Chick Fil A |publisher=Chick fil A}}</ref> In addition, an emphasis on customer service has allowed Chick-fil-A to consistently lead the fast food industry in customer satisfaction.<ref name="bi2018">{{cite web | title = Chick-fil-A is dominating the fast-food industry in one key area and it reveals the secret to the chain's success | url = https://www.businessinsider.com/chick-fil-as-customer-service-explains-success-2018-7 | website = Business Insider | quote = Chick-fil-A's reliably impressive customer service scores have played a major role in the chain's explosive growth | date = July 5, 2018}}</ref><ref>{{Cite news | title = Study: Chick-fil-A Has the Most Satisfied Customers | url = https://www.qsrmagazine.com/fast-food/study-chick-fil-has-most-satisfied-customers | publisher = SQR Magazine | date = June 2018 }}</ref> These factors are seen as the reason for Chick-fil-A's growth and expansion in the United States.<ref name=wsj2019/><ref name=bi2018/>


To compete with Chick-fil-A, fried chicken chain ], followed by others, introduced a fried chicken sandwich in 2019; a marketing trend known as the ].
Chick-fil-A retains ownership of each restaurant. Chick-fil-A selects the restaurant location and builds it.<ref>{{cite web |url=http://www.chick-fil-a.com/Company/Highlights-Fact-Sheets |title=Company Fact Sheet |website=Chick-fil-A |date=<!--undated--> |author=<!--Staff writer(s); no by-line.-->}}</ref> Chick-fil-A franchisees need only a $10,000 initial investment to become an operator.<ref name="ocr20120811">
{{cite news |last=Norman |first=Jan |title=Franchises weather Chick-fil-A's controversy |newspaper=] |date=August 7, 2012 |page=Business 2 |url=http://www.ocregister.com/articles/fil-367629-chick-company.html |access-date=2019-03-06 |archive-url=https://web.archive.org/web/20170309143813/http://www.ocregister.com/articles/fil-367629-chick-company.html |archive-date=2017-03-09 |url-status=live |df= }}
</ref> Each operator is handpicked and goes through a rigorous training program; the interviews plus training can take months and is not an easy process. Chick-fil-A states on their site:


=== Retail sale of sauces ===
"This is not the right opportunity for you if you:<br>
In the spring of 2020, Chick-fil-A test-trialed the sale of two of their dipping sauces at some supermarkets in Florida, with all profits earmarked for a scholarship fund for company's store level employees.<ref>{{Cite web |last=Wiener-Bronner |first=Danielle |date=March 11, 2020 |title=Chick-fil-A will start selling bottles of its signature sauce {{!}} CNN Business |url=https://www.cnn.com/2020/03/11/business/chick-fil-a-sauce-bottle/index.html |access-date=April 22, 2023 |website=CNN |language=en}}</ref><ref>{{Cite web |last=Saxena |first=Jaya |date=March 11, 2020 |title=Chick-fil-A Will Sell Its Signature Sauce at Grocery Stores for DIY Chicken Sandwich Wars |url=https://www.eater.com/2020/3/11/21174705/chick-fil-a-signature-sauce-will-be-sold-in-grocery-stores |access-date=April 22, 2023 |website=Eater |language=en}}</ref> The trial was considered successful, and distribution was expanded nationwide by 2021.<ref>{{Cite web |date=March 17, 2021 |title=You Can Finally Buy Chick-fil-A Sauce In More States |url=https://www.delish.com/food-news/a34450490/chick-fil-a-sauces-stores/ |access-date=April 22, 2023 |website=Delish |language=en-us}}</ref> Two more sauces were added in 2023.<ref>{{Cite news |last=Cherico |first=Rebecca |date=April 17, 2023 |title=Chick-Fil-A Is Sending Two More Sauces To Grocery Stores (And We Got The Merch) |url=https://www.mashed.com/1258510/chick-fil-a-is-sending-two-more-sauces-to-grocery-stores-and-we-got-the-merch/ |access-date=April 22, 2023 |website=Mashed |language=en-US}}</ref>
* Are seeking a passive investment in a business.
* Want to sell property to Chick-fil-A, Inc.
* Are requesting that Chick-fil-A, Inc. build at a specified location.
* Are seeking multi-unit franchise opportunities."<ref>{{cite web|url=https://www.chick-fil-a.com/Franchising/Franchise|website=Chick-fil-A|title=Own Your Future: Franchising and Licensing|accessdate=11 November 2017}}</ref>


In October 2022, the company trialed expansion of the program to include its salad dressings in the Cincinnati metropolitan area and in parts of Tennessee,<ref>{{Cite web |date=October 14, 2022 |title=Chick-fil-A Salad Dressings Are Coming To A Store Near You |url=https://www.delish.com/food-news/a41626028/chick-fil-a-salad-dressings-grocery/ |access-date=April 22, 2023 |website=Delish |language=en-us}}</ref><ref>{{Cite web |title=Chick-fil-A Salad Dressing Is Now Available In Grocery Stores |url=https://www.southernliving.com/news/chick-fil-a-salad-dressing-grocery-store |access-date=April 22, 2023 |website=Southern Living |language=en}}</ref> and expanded nationwide in spring 2023.<ref>{{cite press release| title=Chick-fil-A launches Bottled Salad Dressings nationwide | website=Chick-fil-A | date=11 May 2023 | url=https://www.chick-fil-a.com/stories/news/bottled-salad-dressings-available-nationwide }}</ref>
Chick-fil-A grossed an average of $4.8 million per restaurant in 2016 (] was second with $2.7 million per restaurant).<ref>{{cite web| url = https://www.qsrmagazine.com/content/qsr50-2017-top-50-chart?sort=2016_us_average_sales_per_unit_thousands | title = The 2017 QSR 50}}</ref>


==Corporate culture== ==Corporate culture==
S. Truett Cathy was a devout ]; his religious beliefs had a major impact on the company.<ref> S. Truett Cathy was a devout ]; his religious beliefs had a major impact on the company.<ref>
{{cite news |title=The World's Billionaires, No. 655 S. Truett Cathy |url=https://www.forbes.com/lists/2010/10/billionaires-2010_S-Truett-Cathy_AARY.html |magazine=] |accessdate=November 3, 2011 |date=March 10, 2010 |author=<!--Staff writer(s); no by-line.--> |archive-url=https://web.archive.org/web/20111024202517/http://www.forbes.com/lists/2010/10/billionaires-2010_S-Truett-Cathy_AARY.html |archive-date=2011-10-24 |url-status=live |df= }} {{cite news |title=The World's Billionaires, No. 655 S. Truett Cathy |url=https://www.forbes.com/lists/2010/10/billionaires-2010_S-Truett-Cathy_AARY.html |magazine=] |access-date=November 3, 2011 |date=March 10, 2010 |author=<!--not stated--> |archive-url=https://web.archive.org/web/20111024202517/http://www.forbes.com/lists/2010/10/billionaires-2010_S-Truett-Cathy_AARY.html |archive-date=October 24, 2011 |url-status=dead}}
</ref> The company's official statement of corporate purpose says that the business exists "To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come in contact with Chick-fil-A."<ref>{{cite web|url=http://www.chick-fil-a.com/Press/Bios/Dan |title=Executive Biographies: Dan T. Cathy, President and Chief Operating Officer |accessdate=March 23, 2012 |publisher=Chick-fil-A |date= |author= |url-status=dead |archiveurl=https://web.archive.org/web/20120309210046/http://chick-fil-a.com/Press/Bios/Dan |archivedate=March 9, 2012 |df=mdy }}</ref> Cathy opposed the company becoming ] for religious and personal reasons.<ref>{{Cite web|url=https://www.businessinsider.com/chick-fil-a-will-never-go-public-2016-1|title=Why Chick-fil-A will never go public|last=Taylor|first=Kate|website=Business Insider|access-date=2020-04-25}}</ref> </ref> The company's official statement of corporate purpose says that the business exists "To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come in contact with Chick-fil-A."<ref>{{cite web|url=http://www.chick-fil-a.com/Press/Bios/Dan |title=Executive Biographies: Dan T. Cathy, President and Chief Operating Officer |access-date=March 23, 2012 |publisher=Chick-fil-A |url-status=dead |archive-url=https://web.archive.org/web/20120309210046/http://chick-fil-a.com/Press/Bios/Dan |archive-date=March 9, 2012 }}</ref> Cathy opposed the company becoming ] for religious and personal reasons.<ref>{{cite web|url=https://www.businessinsider.com/chick-fil-a-will-never-go-public-2016-1|title=Why Chick-fil-A will never go public|last=Taylor|first=Kate|website=Business Insider|access-date=April 25, 2020|archive-date=June 16, 2020|archive-url=https://web.archive.org/web/20200616202909/https://www.businessinsider.com/chick-fil-a-will-never-go-public-2016-1|url-status=live}}</ref>


Their website states, "The Chick-fil-A culture and service tradition in our Restaurants is to treat every person with honor, dignity and respect –regardless of their belief, race, creed, sexual orientation or gender."<ref>{{cite news|url=http://www.chick-fil-a.com/FAQ#?category=1 |title=FAQs: Current News |website=Chick-fil-A |date= |author= |url-status=dead |archiveurl=https://web.archive.org/web/20120820071456/http://www.chick-fil-a.com/FAQ |archivedate=August 20, 2012 |df=mdy }}</ref> A company spokesperson said in 2012, "The Chick-fil-A culture and service tradition in our Restaurants is to treat every person with honor, dignity and respect –regardless of their belief, race, creed, sexual orientation or gender."<ref>{{cite news| last=Aarthun | first=Sarah | title=Chick-fil-A wades into a fast-food fight over same-sex marriage rights | publisher=CNN | date=28 July 2012 | url=https://edition.cnn.com/2012/07/27/us/chick-fil-a-controversy/index.html}}</ref>

===Sunday closing===
In accordance with the founder's belief in the Christian doctrine of ], all Chick-fil-A locations are ],<ref name="Adkins2019" /><ref>{{cite press release |url=http://www.chick-fil-a.com/Media/PDF/ClosedonSundaypolicy.pdf |title=Chick-fil-A's Closed-on-Sunday Policy |publisher=Chick-fil-A |year=2009 |access-date=July 29, 2012 |author=<!--not stated--> |url-status=dead |archive-url=https://web.archive.org/web/20110929105406/http://www.chick-fil-a.com/Media/PDF/ClosedonSundaypolicy.pdf |archive-date=September 29, 2011 }}</ref> ], and ].<ref>{{cite web|url=http://www.chick-fil-a.com/?#faqs |title=Chick-fil-A |publisher=Chick-fil-A |access-date=June 18, 2010 |url-status=dead |archive-url=https://web.archive.org/web/20100601171619/http://www.chick-fil-a.com/ |archive-date=June 1, 2010 }}</ref> Cathy said "Our decision to close on Sunday was our way of honoring God and of directing our attention to things that mattered more than our business."<ref>{{cite web |url=http://www.truettcathy.com/about_recipe.asp |title=About Truett |publisher=truettcathy.com |access-date=May 26, 2009 |date=n.d. |author=<!--not stated--> |archive-url=https://web.archive.org/web/20090507175504/http://www.truettcathy.com/about_recipe.asp |archive-date=May 7, 2009 |url-status=live}}


===Sunday closure===
The founder's beliefs are responsible for the chain's most well-known and distinctive feature: all Chick-fil-A locations (both corporate owned and franchised) are ],<ref>{{cite press release |url=http://www.chick-fil-a.com/Media/PDF/ClosedonSundaypolicy.pdf |title=Chick-fil-A's Closed-on-Sunday Policy |publisher=Chick-fil-A |year=2009 |accessdate=July 29, 2012 |author=<!--Staff writer(s); no by-line.--> |url-status=dead |archiveurl=https://web.archive.org/web/20110929105406/http://www.chick-fil-a.com/Media/PDF/ClosedonSundaypolicy.pdf |archivedate=September 29, 2011 |df=mdy-all }}</ref> as well as on ] and ].<ref>{{cite web|url=http://www.chick-fil-a.com/?#faqs |title=Chick-fil-A |publisher=Chick-fil-A |accessdate=June 18, 2010 |date= |author= |url-status=dead |archiveurl=https://web.archive.org/web/20100601171619/http://www.chick-fil-a.com/ |archivedate=June 1, 2010 |df=mdy }}</ref> Cathy states as the final step in his Five-Step recipe for Business Success "I was not so committed to financial success that I was willing to abandon my principles and priorities. One of the most visible examples of this is our decision to close on Sunday. Our decision to close on Sunday was our way of honoring God and of directing our attention to things that mattered more than our business."<ref>{{cite web |url=http://www.truettcathy.com/about_recipe.asp |title=About Truett |publisher=truettcathy.com |accessdate=May 26, 2009 |date=<!--undated--> |author=<!--Staff writer(s); no by-line.--> |archive-url=https://web.archive.org/web/20090507175504/http://www.truettcathy.com/about_recipe.asp |archive-date=2009-05-07 |url-status=live |df= }}
</ref> </ref>


In an interview with ABC News's '']'', Truett's son ] told reporter ] that the company is also closed on Sundays because "by the time Sunday came, he was just worn out. And Sunday was not a big trading day, anyway, at the time. So he was closed that first Sunday and we've been closed ever since. He figured if he didn't like working on Sundays, that other people didn't either." The younger Cathy also quoted his father as saying, "I don't want to ask people to do that what I am not willing to do myself."<ref> In an interview with ABC News's '']'', Truett's son ] told reporter ] that the company is also closed on Sundays because "by the time Sunday came, he was just worn out. And Sunday was not a big trading day, anyway, at the time. So he was closed that first Sunday and we've been closed ever since. He figured if he didn't like working on Sundays, that other people didn't either."<ref>
{{cite web |title=Nightline''(ABC-TV)'' presents: Chik-fil-A Wins Customers&nbsp;... by closing |publisher=] |url=https://abcnews.go.com/Nightline/10Commandments/ten-commandments-sabbath-holy-chick-fila-closes-sundays/story?id=8570384&page=3 |date=September 23, 2009 |accessdate=September 19, 2010 |first1=Vicki |last1=Mabrey |first2=Mary |last2=Marsh |last-author-amp=yes |archive-url=https://web.archive.org/web/20101228020145/http://abcnews.go.com/Nightline/10Commandments/ten-commandments-sabbath-holy-chick-fila-closes-sundays/story?id=8570384&page=3 |archive-date=2010-12-28 |url-status=live |df= }} {{cite web |title=Nightline''(ABC-TV)'' presents: Chik-fil-A Wins Customers&nbsp;... by closing |work=] |url=https://abcnews.go.com/Nightline/10Commandments/ten-commandments-sabbath-holy-chick-fila-closes-sundays/story?id=8570384&page=3 |date=September 23, 2009 |access-date=September 19, 2010 |first1=Vicki |last1=Mabrey |first2=Mary |last2=Marsh |name-list-style=amp |archive-url=https://web.archive.org/web/20101228020145/http://abcnews.go.com/Nightline/10Commandments/ten-commandments-sabbath-holy-chick-fila-closes-sundays/story?id=8570384&page=3 |archive-date=December 28, 2010 |url-status=live}}
</ref> </ref>


Even Chick-fil-A locations at sports stadiums close on Sundays, although many games are played on Sundays.<ref>
Chick-fil-A's Sunday closures extend to non-traditional locations. In addition to countless shopping malls and airports, a Chick-fil-A location at ] in Atlanta is closed on Sundays despite the fact that its main tenant, the ], plays most of their home games on Sundays. The location is open when the Falcons have a ], ] or Saturday home game, as well as non-Sunday home games of ] and other events at the stadium. The Chick-fil-A remained closed for ]. On Sundays, the digital signs are flipped and concessionaire ] sells nonbranded food and drinks at the location.<ref>
{{cite web|last=Wagner-McGough|first=Sean|title=The Falcons' billion-dollar stadium will have a Chick-fil-A that's almost never open|publisher=CBS Sports|date=August 16, 2017|url=https://www.cbssports.com/nfl/news/the-falcons-billion-dollar-stadium-will-have-a-chick-fil-a-thats-almost-never-open/|accessdate=August 30, 2017|archive-url=https://web.archive.org/web/20170821074649/https://www.cbssports.com/nfl/news/the-falcons-billion-dollar-stadium-will-have-a-chick-fil-a-thats-almost-never-open/|archive-date=2017-08-21|url-status=live|df=}} {{cite web|last=Wagner-McGough|first=Sean|title=The Falcons' billion-dollar stadium will have a Chick-fil-A that's almost never open|work=CBS Sports|date=August 16, 2017|url=https://www.cbssports.com/nfl/news/the-falcons-billion-dollar-stadium-will-have-a-chick-fil-a-thats-almost-never-open/|access-date=August 30, 2017|archive-url=https://web.archive.org/web/20170821074649/https://www.cbssports.com/nfl/news/the-falcons-billion-dollar-stadium-will-have-a-chick-fil-a-thats-almost-never-open/|archive-date=August 21, 2017|url-status=live}}
</ref> </ref>


===Lenten observance===
===Plan to raise its chickens without antibiotics===

According to the ] (FDA), ], many of which are also used to treat humans, have contributed to the rise of dangerous bacteria. In December 2012, the FDA announced plans to phase out certain antibiotics in the food production industry.<ref>{{cite news |last=Landau |first=Elizabeth |title=Chick-fil-A to serve antibiotic-free chicken |url=http://www.cnn.com/2014/02/11/health/chick-fil-a-chicken-antibiotics/ |work=] |accessdate=February 13, 2014 |date=February 12, 2014}}</ref>
During the ] liturgical season of ], {{nowrap|Chick-fil-A}} has in the past promoted fish sandwiches, following the Christian tradition of ] during Lent.<ref name="Meyer2019" /><ref name="Puhak2020" /> They no longer offer this product.<ref name="CfaLent2024">{{cite web |url=https://www.chick-fil-a.com/customer-support/our-food/our-menu/what-can-i-eat-from-chick-fil-a-restaurants-during-lent |title=What can I eat from Chick-fil-A restaurants during Lent? |publisher=Chick-fil-A |access-date=March 23, 2024 |archive-date=February 22, 2024 |archive-url=https://web.archive.org/web/20240222194043/https://www.chick-fil-a.com/customer-support/our-food/our-menu/what-can-i-eat-from-chick-fil-a-restaurants-during-lent |url-status=live }}</ref>

===Serving chicken without antibiotics===


In February 2014, Chick-fil-A announced plans to serve chicken raised without antibiotics in its restaurants nationwide within five years. Chick-fil-A is the first quick service restaurant to set forth a plan and commit to serving only poultry raised without antibiotics.<ref name="abfree">{{cite web |url=http://www.restaurantnews.com/chick-fil-a-to-serve-antibiotic-free-chicken/ |title=Chick-fil-A to Serve Antibiotic-Free Chicken |magazine=Restaurant News |date=February 11, 2014 |author=<!--Staff writer(s); no by-line.--> |accessdate=March 5, 2014}}</ref> In February 2014, Chick-fil-A announced plans to serve chicken raised without antibiotics in its restaurants nationwide within five years, the first fast-food restaurant to make this commitment.<ref name="abfree">{{cite web |url=http://www.restaurantnews.com/chick-fil-a-to-serve-antibiotic-free-chicken/ |title=Chick-fil-A to Serve Antibiotic-Free Chicken |magazine=Restaurant News |date=February 11, 2014 |author=<!--not stated--> |access-date=March 5, 2014 |archive-date=April 2, 2015 |archive-url=https://web.archive.org/web/20150402112431/http://www.restaurantnews.com/chick-fil-a-to-serve-antibiotic-free-chicken/ |url-status=live }}</ref> This was implemented by May 2019.<ref name=":0">{{Cite web |title=No Antibiotics Ever |url=https://www.chick-fil-a.com/about/great-food/no-antibiotics-ever |url-status=live |archive-url=https://web.archive.org/web/20210808205222/https://www.chick-fil-a.com/about/great-food/no-antibiotics-ever |archive-date=August 8, 2021 |access-date=July 8, 2024 |website=Chick-fil-A |language=en}}</ref> Later the company stated that "to maintain supply of the high-quality chicken", they would shift from a policy of No Antibiotics Ever (NAE) to No Antibiotics Important To Human Medicine (NAIHM) starting in the spring of 2024.<ref name=":0" /> In March 2024, Chick-fil-A announced it would depart from the company's previous commitment of using only "antibiotic-free" chicken.<ref>{{Cite web |date=2024-03-25 |title=Chick-fil-A is making a major change to its chicken, sparking backlash |url=https://www.today.com/food/restaurants/chick-fil-a-antibiotics-policy-rcna144968 |access-date=2024-03-27 |website=TODAY.com |language=en}}</ref><ref>{{Cite news |last=Mather |first=Victor |date=2024-03-25 |title=Chick-fil-A Modifies Its 'No Antibiotic' Chicken Policy |url=https://www.nytimes.com/2024/03/25/business/chick-fil-a-antibiotic-chicken.html |access-date=2024-03-27 |work=The New York Times |language=en-US |issn=0362-4331}}</ref>


===Recipe changes=== ===Removal of additives===
In 2011, food blogger and activist ] wrote a post titled "Chick-fil-A or Chemical Fil-A?" on her website, FoodBabe.com. She asserted that Chick-fil-A sandwiches contained nearly 100 ingredients, including ] with ].<ref>{{cite news |last=Choi |first=Candice |title=Getting the dye out; Chick-fil-A cleans up buns and sauces |url=https://www.nbcnews.com/businessmain/getting-dye-out-chick-fil-cleans-buns-sauces-2D11689346 |website=] |accessdate=May 4, 2020 |date=December 3, 2013}}</ref> In October 2012, Chick-fil-A invited Hari to meet with company executives at its ] headquarters.<ref name="nytimes">{{cite news |last=Strom |first=Stephanie |title=Social Media as a Megaphone to Pressure the Food Industry |url=https://www.nytimes.com/2013/12/31/business/media/social-media-as-a-megaphone-to-push-food-makers-to-change.html |newspaper=The New York Times |date=December 31, 2013 |accessdate=February 12, 2014}}</ref> In December 2013, Chick-fil-A notified Hari that it had eliminated the ] and had reduced the ] content in its chicken soup. The company also said that it is testing a peanut oil that does not contain TBHQ and that it would start testing sauces and dressings made without ] in 2014.<ref name = nytimes /> In 2011, food blogger and activist ] noted that Chick-fil-A sandwiches contained nearly 100 ingredients, including ] preserved with ] (TBHQ), made from ].<ref>{{cite news |last=Choi |first=Candice |title=Getting the dye out; Chick-fil-A cleans up buns and sauces |url=https://www.nbcnews.com/businessmain/getting-dye-out-chick-fil-cleans-buns-sauces-2D11689346 |website=] |access-date=May 4, 2020 |date=December 3, 2013 |archive-date=May 4, 2020 |archive-url=https://web.archive.org/web/20200504173034/https://www.nbcnews.com/businessmain/getting-dye-out-chick-fil-cleans-buns-sauces-2D11689346 |url-status=live }}</ref> In October 2012, Chick-fil-A invited Hari to meet with company executives at its headquarters.<ref name="nytimes">{{cite news |last=Strom |first=Stephanie |title=Social Media as a Megaphone to Pressure the Food Industry |url=https://www.nytimes.com/2013/12/31/business/media/social-media-as-a-megaphone-to-push-food-makers-to-change.html |newspaper=The New York Times |date=December 31, 2013 |access-date=February 12, 2014 |archive-date=March 1, 2014 |archive-url=https://web.archive.org/web/20140301172744/http://www.nytimes.com/2013/12/31/business/media/social-media-as-a-megaphone-to-push-food-makers-to-change.html |url-status=live }}</ref> In December 2013, Chick-fil-A said that it was removing ] and artificial ], and was testing a new peanut oil{{Needs update|date=November 2021}}. Chick-fil-A, like other companies, does not publicly announce such changes unless already in the news, because it focuses attention on these ingredients.<ref name = nytimes />


==International locations== ==International locations==
Line 98: Line 109:
===Canada=== ===Canada===
] in Toronto.]] ] in Toronto.]]
In September 1994, Chick-fil-A opened its first location outside of the United States inside a student center food court at the ] in ], ], ].<ref name="ajc-1994aug25">{{cite news |url=http://nl.newsbank.com/nl-search/we/Archives?p_product=AT&p_theme=at&p_action=search&p_maxdocs=200&p_topdoc=1&p_text_direct-0=0EADA13678ADC8F3&p_field_direct-0=document_id&p_perpage=10&p_sort=YMD_date:D&s_trackval=GooglePM |title=Outlet in Canada to open Sept. 8 |newspaper=] |date=August 25, 1994 |page=F/3 |last=Vesey |first=Susannah |url-access=subscription |quote=In another new venture, Chick-fil-A will open its first Canadian outlet on Sept. 8 in the student center food court at the University of Alberta in Edmonton. The unit, which will serve a limited menu, will be run under a license agreement by the Canadian company Versa Services.}} via ].</ref> This location did not perform very well and was closed within two or three years. The company returned to the province of Alberta by opening an outlet at the ] in ] in May 2014.<ref name="ch-2014may29">{{cite news |url=https://calgaryherald.com/news/calgary/fast+food+chain+Chick+opens+Canadian+franchise+talks+down+marriage+controversy/9886274/story.html |title=U.S. fast-food chain Chick-fil-A opens Canadian franchise, talks down gay marriage controversy |newspaper=] |date=May 29, 2014 |first=Dylan |last=Robertson}}</ref><ref>{{Cite web|url=http://www.yyc.com/TravellerInfo/Shopping,DiningServices/Dining/tabid/146/moduleId/2193/storeId/58/controller/Store/action/Detail/language/en-US/Default.aspx|title=YYC > Traveller Info > Shopping, Dining & Services > Dining|website=www.yyc.com|language=en-US|access-date=2017-09-07}}</ref> This restaurant closed in 2019.<ref>https://dailyhive.com/calgary/chick-fil-a-opening-day-protest-toronto-photos, Protesters surround opening of Chick-fil-A's first Canadian location</ref><ref>https://www.theprogress.com/trending-now/canadas-first-chick-fil-a-opens-to-protests-over-owners-record-on-gay-issues/, Canada’s first Chick-fil-A opens to protests over owner’s record on gay issues</ref> In September 1994, Chick-fil-A opened its first location outside of the United States inside a student centre food court at the ] in ], ].<ref name="ajc-1994aug25">{{cite news |url=http://nl.newsbank.com/nl-search/we/Archives?p_product=AT&p_theme=at&p_action=search&p_maxdocs=200&p_topdoc=1&p_text_direct-0=0EADA13678ADC8F3&p_field_direct-0=document_id&p_perpage=10&p_sort=YMD_date:D&s_trackval=GooglePM |title=Outlet in Canada to open Sept. 8 |newspaper=] |date=August 25, 1994 |page=F/3 |last=Vesey |first=Susannah |url-access=subscription |quote=In another new venture, Chick-fil-A will open its first Canadian outlet on Sept. 8 in the student center food court at the University of Alberta in Edmonton. The unit, which will serve a limited menu, will be run under a license agreement by the Canadian company Versa Services. |access-date=September 9, 2018 |archive-date=September 9, 2018 |archive-url=https://web.archive.org/web/20180909073714/http://nl.newsbank.com/nl-search/we/Archives?p_product=AT&p_theme=at&p_action=search&p_maxdocs=200&p_topdoc=1&p_text_direct-0=0EADA13678ADC8F3&p_field_direct-0=document_id&p_perpage=10&p_sort=YMD_date:D&s_trackval=GooglePM |url-status=live }} via ].</ref> This location did not perform very well and was closed within two or three years.{{Citation needed|date=November 2021}} The company opened an outlet at the ] in Alberta in May 2014,<ref name="ch-2014may29">{{cite news |url=https://calgaryherald.com/news/calgary/fast+food+chain+Chick+opens+Canadian+franchise+talks+down+marriage+controversy/9886274/story.html |title=U.S. fast-food chain Chick-fil-A opens Canadian franchise, talks down gay marriage controversy |newspaper=] |date=May 29, 2014 |first=Dylan |last=Robertson |access-date=January 27, 2019 |archive-date=January 10, 2019 |archive-url=https://web.archive.org/web/20190110151225/http://www.calgaryherald.com/news/calgary/fast+food+chain+Chick+opens+Canadian+franchise+talks+down+marriage+controversy/9886274/story.html |url-status=live }}</ref><ref>{{cite web|url=http://www.yyc.com/TravellerInfo/Shopping,DiningServices/Dining/tabid/146/moduleId/2193/storeId/58/controller/Store/action/Detail/language/en-US/Default.aspx|title=YYC > Traveller Info > Shopping, Dining & Services > Dining|website=www.yyc.com|language=en-US|access-date=September 7, 2017|archive-date=September 8, 2017|archive-url=https://web.archive.org/web/20170908020243/http://www.yyc.com/TravellerInfo/Shopping,DiningServices/Dining/tabid/146/moduleId/2193/storeId/58/controller/Store/action/Detail/language/en-US/Default.aspx|url-status=live}}</ref> and closed it in 2019.<ref>{{cite web |url=https://dailyhive.com/calgary/chick-fil-a-opening-day-protest-toronto-photos |title=Protesters surround opening of Chick-fil-A's first Canadian location |last=Gladysz |first=Kayla |date=September 6, 2019 |website=Daily Hive |access-date=March 25, 2021 |archive-date=June 14, 2021 |archive-url=https://web.archive.org/web/20210614062753/https://dailyhive.com/calgary/chick-fil-a-opening-day-protest-toronto-photos |url-status=live }}</ref><ref>{{cite web |url=https://www.theprogress.com/trending-now/canadas-first-chick-fil-a-opens-to-protests-over-owners-record-on-gay-issues/ |title=Canada's first Chick-fil-A opens to protests over owner's record on gay issues |date=September 6, 2019 |website=The Chilliwack Progress |access-date=March 25, 2021 |archive-date=June 14, 2021 |archive-url=https://web.archive.org/web/20210614081829/https://www.theprogress.com/trending-now/canadas-first-chick-fil-a-opens-to-protests-over-owners-record-on-gay-issues/ |url-status=live }}</ref>


In July 2018, Chick-fil-A announced plans to expand within Canada by opening a new restaurant in ], in 2019.<ref name="cbc-2018jul25">{{cite news |url=https://www.cbc.ca/news/business/chick-fil-a-canadian-expansion-1.4761183 |title=U.S. fast food brand Chick-fil-A announces plans for Canadian expansion |website=] |date=July 25, 2018 |author=<!--Staff writer(s); no by-line.-->}}</ref> That location opened on 6 September 2019 in the Yonge and Bloor Street area with protesters criticizing the violation of animal rights and the company's "history of supporting anti-] causes".<ref>https://www.thestar.com/news/gta/2019/09/06/protesters-rally-at-chick-fil-a-opening-in-toronto-over-owners-record-on-lgbtq-issues.html, Protesters rally at Chick-fil-A opening in Toronto over owner’s record on LGBTQ issues</ref> Chick-fil-A announced that it would open two other locations in Toronto during 2019, and 12 additional stores in the ] over the subsequent five years.<ref>https://www.usatoday.com/story/money/2018/07/25/chick-fil-open-first-franchised-international-store-toronto/834157002/, Chick-fil-A starts its international expansion in Toronto next year</ref> Chick-fil-A opened a restaurant in ], ], on September 6, 2019, in the Yonge and Bloor Street area. There were protests criticizing the company's violation of animal rights and "history of supporting anti-] causes".<ref>{{cite web |url=https://www.thestar.com/news/gta/2019/09/06/protesters-rally-at-chick-fil-a-opening-in-toronto-over-owners-record-on-lgbtq-issues.html |title=Protesters rally at Chick-fil-A opening in Toronto over owner's record on LGBTQ issues |last=Warren |first=May |date=September 6, 2019 |website=Toronto Star |access-date=March 25, 2021 |archive-date=September 12, 2019 |archive-url=https://web.archive.org/web/20190912231527/https://www.thestar.com/news/gta/2019/09/06/protesters-rally-at-chick-fil-a-opening-in-toronto-over-owners-record-on-lgbtq-issues.html |url-status=live }}</ref> Chick-fil-A announced that it would open two other locations in Toronto during 2019, and 12 additional stores in the ] over the subsequent five years.<ref>{{cite web |url=https://www.usatoday.com/story/money/2018/07/25/chick-fil-open-first-franchised-international-store-toronto/834157002/,= |title=Chick-fil-A starts its international expansion in Toronto next year |last=Tobin |first=Ben |date=July 25, 2018 |website=USA Today |access-date=March 25, 2021}}</ref> The chain's second Toronto location opened at the ] in January 2020.<ref>{{Cite web |date=January 3, 2020 |title=Chick-fil-A is opening its second Toronto location next week |url=https://www.blogto.com/eat_drink/2020/01/chick-fil-a-yorkdale-mall-toronto-opening-date/ |access-date=April 12, 2022 |website=www.blogto.com |language=en}}</ref>

The company expanded to other areas of Ontario in 2021, opening standalone locations with drive-through restaurants in ] in August, and ] in October.<ref>{{Cite news|date=August 3, 2021 |title=Chick-fil-A franchise to open in Kitchener on Saturday |url=https://globalnews.ca/news/8081718/chick-fil-a-kitchener-opening/ |access-date=April 12, 2022 |website=Global News |language=en-US}}</ref><ref>{{Cite news |date=October 29, 2021 |title=Chick-fil-A opens Windsor location with long lines and small protest|first=Kathleen|last=Saylors|url=https://windsorstar.com/news/local-news/chick-fil-a-opens-windsor-location-thursday |newspaper=Windsor Star}}</ref>

In 2024, the company opened locations in ], one being in the Phase III food court of ] in Edmonton.<ref>{{Cite web |date=2024-08-15 |title=Chick-fil-A opens West Edmonton Mall location |url=https://edmonton.ctvnews.ca/chick-fil-a-opens-west-edmonton-mall-location-1.7002470 |access-date=2024-08-17 |website=Edmonton |language=en}}</ref> and the other being in ] located on Macleod Trail.


===South Africa=== ===South Africa===
In August 1996, Chick-fil-A opened its first location outside of North America by building a restaurant in ], ].<ref name="ajc-1996jul13">{{cite news |url=http://nl.newsbank.com/nl-search/we/Archives?p_product=AT&p_theme=at&p_action=search&p_maxdocs=200&p_topdoc=1&p_text_direct-0=0EADA291D8EC70E3&p_field_direct-0=document_id&p_perpage=10&p_sort=YMD_date:D&s_trackval=GooglePM |title=Business in brief - Chick-fil-A in Africa |newspaper=] |date=July 13, 1996 |page=C3 |author=<!--Staff writer(s); no by-line.--> |url-access=subscription |quote=Chick-fil-A Inc. will open its first restaurant outside North America in Durban, KwaZulu-Natal, next month. The Atlanta-based company said it granted DanCor Investments Pty Ltd., a family-owned South African company, exclusive rights to develop and operate 50 stores in southern Africa, of which 20 to 30 will be built in South Africa. Danie van den Heever, DanCor's founder and chairman, was named chief executive of Chick-fil-A Southern Africa, a new company formed to hold and operate the chicken franchise.}} via ].</ref> A second location was opened in ] in November 1997.<ref name="tajac-1997oct11">{{cite news |url=https://www.highbeam.com/doc/1G1-19856297.html |archive-url=https://web.archive.org/web/20180909073938/https://www.highbeam.com/doc/1G1-19856297.html |url-status=dead |archive-date=September 9, 2018 |title=Atlanta-Based Chick-Fil-A to Open Second South African Location |work=] |date=October 11, 1997 |author=<!--Staff writer(s); no by-line.--> |via=] |url-access=subscription }}</ref> Since none of the South African locations were profitable, all of these locations were closed by 2001.<ref name="tb-2014mar30">{{cite news |url=http://www.toledoblade.com/Retail/2014/03/30/Chick-fil-A-CEO-Dan-Cathy-regrets-embroiling-family-chain-in-gay-rights-debate.html |title=Chick-fil-A CEO Dan Cathy regrets embroiling family chain in gay rights debate |newspaper=] |date=March 30, 2014 |author=<!--Staff writer(s); no by-line.-->}}</ref> In August 1996, Chick-fil-A opened its first location outside of North America by building a restaurant in ], South Africa.<ref name="ajc-1996jul13">{{cite news |url=http://nl.newsbank.com/nl-search/we/Archives?p_product=AT&p_theme=at&p_action=search&p_maxdocs=200&p_topdoc=1&p_text_direct-0=0EADA291D8EC70E3&p_field_direct-0=document_id&p_perpage=10&p_sort=YMD_date:D&s_trackval=GooglePM |title=Business in brief - Chick-fil-A in Africa |newspaper=] |date=July 13, 1996 |page=C3 |author=<!--not stated--> |url-access=subscription |quote=Chick-fil-A Inc. will open its first restaurant outside North America in Durban, KwaZulu-Natal, next month. The Atlanta-based company said it granted DanCor Investments Pty Ltd., a family-owned South African company, exclusive rights to develop and operate 50 stores in southern Africa, of which 20 to 30 will be built in South Africa. Danie van den Heever, DanCor's founder and chairman, was named chief executive of Chick-fil-A Southern Africa, a new company formed to hold and operate the chicken franchise. |access-date=September 9, 2018 |archive-date=September 9, 2018 |archive-url=https://web.archive.org/web/20180909073907/http://nl.newsbank.com/nl-search/we/Archives?p_product=AT&p_theme=at&p_action=search&p_maxdocs=200&p_topdoc=1&p_text_direct-0=0EADA291D8EC70E3&p_field_direct-0=document_id&p_perpage=10&p_sort=YMD_date:D&s_trackval=GooglePM |url-status=live }} via ].</ref> A second location was opened in ] in November 1997.<ref name="tajac-1997oct11">{{cite news |url=https://www.highbeam.com/doc/1G1-19856297.html |archive-url=https://web.archive.org/web/20180909073938/https://www.highbeam.com/doc/1G1-19856297.html |url-status=dead |archive-date=September 9, 2018 |title=Atlanta-Based Chick-Fil-A to Open Second South African Location |work=] |date=October 11, 1997 |author= |via=] }}</ref> Neither was profitable, and they were closed in 2001.<ref name="tb-2014mar30">{{cite news |url=http://www.toledoblade.com/Retail/2014/03/30/Chick-fil-A-CEO-Dan-Cathy-regrets-embroiling-family-chain-in-gay-rights-debate.html |title=Chick-fil-A CEO Dan Cathy regrets embroiling family chain in gay rights debate |newspaper=] |date=March 30, 2014 |author= |access-date=September 9, 2018 |archive-date=November 15, 2018 |archive-url=https://web.archive.org/web/20181115145057/http://www.toledoblade.com/Retail/2014/03/30/Chick-fil-A-CEO-Dan-Cathy-regrets-embroiling-family-chain-in-gay-rights-debate.html |url-status=live }}</ref>


=== United Kingdom === === United Kingdom ===
A Chick-fil-A operated in ] during Spring 2018.<ref>{{Cite web|url=https://foodanddrink.scotsman.com/food/us-restaurant-chain-chick-fil-a-eye-up-edinburgh-following-recent-successful-pop-up/|title=US restaurant chain Chick-Fil-A eye up Edinburgh following recent successful pop-up|last=Murphy|first=Sean|date=2018-04-24|website=Scotsman Food and Drink|language=en-US|access-date=2019-10-21}}</ref> On October 10, 2019, Chick-fil-A returned to Europe, with the opening of a store at ] ] in ], UK.<ref>{{cite web|first1=James|last1=Hansen|accessdate=2019-10-14|title=Cult-Followed Anti-LGBTQ Fried Chicken Restaurant Chick-fil-A Makes U.K. Debut|url=https://london.eater.com/2019/10/14/20913326/chick-fil-a-uk-restaurant-opening-fried-chicken-sandwich-oracle-reading-shopping-centre|date=14 October 2019|website=Eater London}}</ref> The store closed in March 2020 after The Oracle opted not to continue the lease of the location beyond the six-month pilot period in the face of continued protests over the chain's anti-LGBTQ stance.<ref>{{cite web|first1=|last1=|accessdate=2019-10-18|title=Reading Chick-fil-A outlet to close in LGBT rights row|url=https://www.bbc.com/news/uk-england-berkshire-50094551|date=18 October 2019|website=BBC}}</ref> A Chick-fil-A operated in ] during Spring 2018.<ref>{{cite web|url=https://foodanddrink.scotsman.com/food/us-restaurant-chain-chick-fil-a-eye-up-edinburgh-following-recent-successful-pop-up/|title=US restaurant chain Chick-Fil-A eye up Edinburgh following recent successful pop-up|last=Murphy|first=Sean|date=April 24, 2018|website=Scotsman Food and Drink|language=en-US|access-date=October 21, 2019|archive-date=October 21, 2019|archive-url=https://web.archive.org/web/20191021202719/https://foodanddrink.scotsman.com/food/us-restaurant-chain-chick-fil-a-eye-up-edinburgh-following-recent-successful-pop-up/|url-status=live}}</ref> On October 10, 2019, Chick-fil-A returned to Europe, with the opening of a store at ] ] in ], UK.<ref>{{cite web|first1=James|last1=Hansen|access-date=October 14, 2019|title=Cult-Followed Anti-LGBTQ Fried Chicken Restaurant Chick-fil-A Makes U.K. Debut|url=https://london.eater.com/2019/10/14/20913326/chick-fil-a-uk-restaurant-opening-fried-chicken-sandwich-oracle-reading-shopping-centre|date=October 14, 2019|website=Eater London|archive-date=October 14, 2019|archive-url=https://web.archive.org/web/20191014153627/https://london.eater.com/2019/10/14/20913326/chick-fil-a-uk-restaurant-opening-fried-chicken-sandwich-oracle-reading-shopping-centre|url-status=live}}</ref> The store closed in March 2020 after The Oracle opted not to continue the lease of the location beyond the six-month pilot period in the face of continued protests over the chain's anti-LGBTQ stance.<ref>{{cite web|access-date=October 18, 2019|title=Reading Chick-fil-A outlet to close in LGBT rights row|url=https://www.bbc.com/news/uk-england-berkshire-50094551|date=October 18, 2019|website=BBC|archive-date=October 19, 2019|archive-url=https://web.archive.org/web/20191019003141/https://www.bbc.com/news/uk-england-berkshire-50094551|url-status=live}}</ref>

In February 2019, Chick-fil-A opened a store on a 12-month pilot scheme in ]. The store was closed in January 2020 amidst protest and controversy from locals and customers regarding the chain's former donations to charities supporting anti-LGBT rights causes. Chick-Fil-A said that they had always planned a short-term stay at the location.<ref>{{cite web|url=https://news.stv.tv/highlands-islands/controversial-fast-food-chain-chick-fil-a-closes-scots-outlet|title=Controversial fast-food chain Chick Fil A closes Scots outlet|date=January 21, 2020|website=STV News|language=en-GB|access-date=January 22, 2020|archive-date=January 27, 2020|archive-url=https://web.archive.org/web/20200127151705/https://news.stv.tv/highlands-islands/controversial-fast-food-chain-chick-fil-a-closes-scots-outlet|url-status=live}}</ref>

Later the company changed some policies, appointing its first head of diversity, in 2020, and focused its charitable activities on education and hunger alleviation rather than opponents of same-sex marriage. In September 2023 the company said that it planned to open five restaurants in the UK from early 2025, investing over $100M over the following ten years in the UK. The chain said that it would apply its charitable policies, including a $25,000 donation to a local organisation on opening a Chick-fil-A restaurant and donation of surplus food to local charitable causes, to its UK branches too.<ref>{{cite news| last=Hooker | first=Lucy | title=Chick-fil-A to try again in UK four years after LGBT backlash | publisher=BBC News | date=14 September 2023 | url=https://www.bbc.co.uk/news/business-66813904}}</ref>

===Puerto Rico===
Chick-fil-A opened its first location in ] in 2022 and has now expanded to seven restaurants<ref>{{cite news |url=https://chick-menu.com/chick-fil-a-puerto-rico-locations/ |title=Chick-fil-A Restaurants in Puerto Rico |date=July 25, 2024 }}</ref> with the plan for up to 25 locations by 2030. The unique menu includes ] 100% grown and roasted in Puerto Rico.

=== Expansion to Asia and Europe ===
Chick-fil-A CEO Andrew Cathy announced in March{{nbsp}}2023 that it planned to open restaurants in both Asia and Europe by 2026, and was set to expand to a total of five overseas markets by 2030. The ''Wall Street Journal'' reported that it was seeking countries with "stable economies, dense populations, and a demand for chicken".<ref name="wsj-haddon-23">{{cite news |last1=Haddon |first1=Heather |title=Chick-fil-A Wants to Serve Its Chicken Sandwiches in Asia and Europe |url=https://www.wsj.com/articles/chick-fil-a-wants-to-serve-its-chicken-sandwiches-in-asia-and-europe-2af2eec4 |work=] |date=March 13, 2023}}</ref>

====Singapore====
Chick-fil-A opened a pop-up restaurant at Esplanade Mall for three days from June 26 through 28, 2024, being the first Asian country to host a Chick-fil-A pop-up.<ref>{{cite news | title = With no queue chaos, it was all smiles at Chick-fil-A's first Singapore pop up | url = https://www.straitstimes.com/life/with-no-queue-chaos-it-was-all-smiles-at-chick-fil-a-s-first-singapore-pop-up | work =] | language = en | date = June 26, 2024 | access-date = January 3, 2025}}</ref> On October 17, 2024, Chick-fil-A officially announced it would be opening in Singapore in late 2025, making the first Asian country to open the brand, and would be investing US$75 million into its first restaurant in the country for 10 years.<ref>{{cite news |title=American fast-food chain Chick-fil-A to open in Singapore in 2025 |url=https://www.straitstimes.com/life/american-fast-food-chain-chick-fil-a-to-open-in-singapore-in-2025 |work=] |language=en |date=October 17, 2024}}</ref>


==Planned locations==
In February 2019 Chick-fil-A opened a store on a 12-month pilot scheme in ]. The Store was closed in January 2020 amidst protest and controversy from locals and customers regarding the chains anti-LGBT stance. <ref>{{Cite web|url=https://news.stv.tv/highlands-islands/controversial-fast-food-chain-chick-fil-a-closes-scots-outlet|title=Controversial fast-food chain Chick Fil A closes Scots outlet|date=2020-01-21|website=STV News|language=en-GB|access-date=2020-01-22}}</ref>
{{Update section|date=March 2023}}
In July 2018, Chick-fil-A announced it would be opening its first location in ] in ] in early 2022, with additional locations in Honolulu and Kapoleo to follow.<ref>{{cite web|url=https://thechickenwire.chick-fil-a.com/news/chick-fil-a-is-coming-to-hawaii|title=Chick-fil-A is Coming to Hawaii|work=Chicken Wire|access-date=August 23, 2021|archive-date=August 23, 2021|archive-url=https://web.archive.org/web/20210823024938/https://thechickenwire.chick-fil-a.com/news/chick-fil-a-is-coming-to-hawaii|url-status=live}}</ref> The first ] location opened on March 3, 2022, in ].<ref>{{cite web|url=https://www.foodbusinessnews.net/articles/17579-chick-fil-a-making-push-into-puerto-rico|title=Chick-fil-A making a push into Puerto Rico|work=Food Business News|access-date=December 30, 2020|archive-date=December 29, 2020|archive-url=https://web.archive.org/web/20201229151906/https://www.foodbusinessnews.net/articles/17579-chick-fil-a-making-push-into-puerto-rico|url-status=live}}</ref>


==Advertising== ==Advertising==
] ]
"Eat Mor Chikin" is the chain's most prominent advertising slogan, created by ] in 1995.<ref name="newyorker-2018-04-13"/> The slogan is often seen in advertisements, featuring ] dairy cows<ref>{{cite web |title=Why does Chick-fil-A use dairy cows on its advertising? |url=http://www.chick-fil-a.com/FAQ#?category=10 |website=Chick-fil-A |date=<!--undated--> |author=<!--Staff writer(s); no by-line.--> |accessdate=November 13, 2015}}</ref> that are often seen wearing (or holding) signs that (usually) read: "Eat Mor Chikin" in all capital letters. The ad campaign was temporarily halted during a ] scare on January 1, 2004, so as not to make the chain seem insensitive or appear to be taking advantage of the scare to increase its sales. Two months later, the cows were put up again. The cows replaced the chain's old mascot, Doodles, an ] chicken who still appears as the C on the logo.<ref>{{cite news |first=Joe Guy |last=Collier |title=Dress-as-a-cow day reflects Chick-fil-A's 'have fun' culture |newspaper=] |date=July 9, 2008 |url=http://www.ajc.com/business/content/business/stories/2008/07/09/chickfila_cow_day.html |url-status=dead |archiveurl=https://web.archive.org/web/20080714035937/http://www.ajc.com/business/content/business/stories/2008/07/09/chickfila_cow_day.html |archivedate=July 14, 2008}}</ref> "Eat Mor Chikin" is the chain's most prominent advertising slogan, created by ] in 1995.<ref name="newyorker-2018-04-13" /> The slogan is often seen in advertisements, featuring ] ]<ref>{{cite web |title=Why does Chick-fil-A use dairy cows on its advertising? |url=http://www.chick-fil-a.com/FAQ#?category=10 |website=Chick-fil-A |date=n.d. |author=<!--not stated--> |access-date=November 13, 2015 |archive-date=August 20, 2012 |archive-url=https://web.archive.org/web/20120820071456/http://www.chick-fil-a.com/FAQ#?category=10 |url-status=live }}</ref> that are often seen wearing (or holding) signs that (usually) read "Eat Mor Chikin" in capital letters. The ad campaign was temporarily halted on January 1, 2004, during a ] scare, so as not to make the chain seem insensitive or appear to be taking advantage of the scare to increase its sales. Two months later, the cows were put up again.{{Citation needed|date=November 2021}} The cows replaced the chain's old mascot, Doodles, an ] chicken that still appears as the C on the logo.<ref>{{cite web |url=https://www.thedailymeal.com/eat/things-you-didnt-know-about-chick-fil-a-gallery |website=thedailymeal.com |publisher=The Daily Meal Staff |access-date=March 11, 2020 |title=20 Things You Didn't Know About Chick-fil-A |date=April 25, 2019 |archive-date=April 15, 2020 |archive-url=https://web.archive.org/web/20200415080419/https://www.thedailymeal.com/eat/things-you-didnt-know-about-chick-fil-a-gallery |url-status=live }}</ref><ref>{{cite news |first=Joe Guy |last=Collier |title=Dress-as-a-cow day reflects Chick-fil-A's 'have fun' culture |newspaper=] |date=July 9, 2008 |url=http://www.ajc.com/business/content/business/stories/2008/07/09/chickfila_cow_day.html |url-status=dead |archive-url=https://web.archive.org/web/20080714035937/http://www.ajc.com/business/content/business/stories/2008/07/09/chickfila_cow_day.html |archive-date=July 14, 2008}}</ref>


Chick-fil-A vigorously protects its intellectual property, sending ] letters to those they think have infringed on their trademarks.<ref>{{cite news |last1=Pedicini |first1=Sandra |title=Chick-fil-A cries fowl over Eat More Produce |url=http://articles.orlandosentinel.com/2010-05-13/business/os-eat-more-produce-20100513_1_chick-fil-a-fil-eat-mor-chikin |newspaper=] |date=May 13, 2010}}</ref> The corporation has successfully protested at least 30 instances of the use of an "eat more" phrase, saying that the use would cause confusion of the public, dilute the distinctiveness of their intellectual property, and diminish its value.<ref>{{cite news |last=Ring |first=Wilson |title=Eat more kale: A David vs. Goliath fight with Chick-fil-A? |url=http://www.csmonitor.com/Business/Latest-News-Wires/2011/1128/Eat-more-kale-A-David-vs.-Golaith-fight-with-Chick-fil-A |accessdate=December 4, 2011 |newspaper=] |date=November 28, 2011}}</ref> Chick-fil-A vigorously protects its intellectual property, sending ] letters to those they think have infringed on their trademarks.<ref>{{cite news |last1=Pedicini |first1=Sandra |title=Chick-fil-A cries fowl over Eat More Produce |url=https://www.orlandosentinel.com/2010/05/13/chick-fil-a-cries-fowl-over-eat-more-produce/ |newspaper=] |date=May 13, 2010 |access-date=February 23, 2015 |archive-date=February 23, 2015 |archive-url=https://web.archive.org/web/20150223070422/http://articles.orlandosentinel.com/2010-05-13/business/os-eat-more-produce-20100513_1_chick-fil-a-fil-eat-mor-chikin |url-status=live }}</ref> The corporation has successfully protested at least 30 instances of the use of an "eat more" phrase, saying that the use would cause confusion of the public, dilute the distinctiveness of their intellectual property, and diminish its value.<ref>{{cite news |last=Ring |first=Wilson |title=Eat more kale: A David vs. Goliath fight with Chick-fil-A? |url=http://www.csmonitor.com/Business/Latest-News-Wires/2011/1128/Eat-more-kale-A-David-vs.-Golaith-fight-with-Chick-fil-A |access-date=December 4, 2011 |newspaper=] |date=November 28, 2011 |archive-date=December 2, 2011 |archive-url=https://web.archive.org/web/20111202005546/http://www.csmonitor.com/Business/Latest-News-Wires/2011/1128/Eat-more-kale-A-David-vs.-Golaith-fight-with-Chick-fil-A |url-status=live }}</ref>


A 2011 letter to Vermont artist ] who ] T-shirts reading: "Eat More Kale" demanded that he cease printing the shirts and turn over his website.<ref>{{cite news |last=Carapezza |first=Kirk |title=In Vermont, Fighting for the Rights To 'Eat More' |url=http://www.vpr.net/news_detail/92625/in-vermont-fighting-for-rights-to-eat-more/ |accessdate=December 4, 2011 |work=] |date=December 2, 2011}}</ref> The incident drew criticism from Vermont governor ], and created backlash against what he termed Chick-fil-A's "corporate bullying."<ref>{{cite news |last=Bidgood |first=Jess |title=Chicken Chain Says Stop, but T-Shirt Maker Balks |url=https://www.nytimes.com/2011/12/05/us/eat-more-kale-t-shirts-challenged-by-chick-fil-a.html?_r=1&smid=tw-nytimes&seid=auto |newspaper=] |date=December 4, 2011}}</ref> On December 11, 2014, Bo Muller-Moore announced that the U.S. Patent Office granted his application to trademark his "Eat More Kale" phrase. A formal announcement of his victory took place on December 12, 2014, with Shumlin and other supporters on the Statehouse steps. His public fight drew regional and national attention, the support of Shumlin, and a team of pro-bono law students from the University of New Hampshire legal clinic.<ref>{{cite news |last=Ring |first= Wilson |title= Man celebrates his new 'eat more kale' trademark |url= http://www.whdh.com/story/27611257/apnewsbreak-artist-wins-eat-more-kale-trademark |date= December 12, 2014 |publisher= ] |url-status=dead |archiveurl= https://archive.today/20141212201719/http://www.whdh.com/story/27611257/apnewsbreak-artist-wins-eat-more-kale-trademark |archivedate= December 12, 2014 |df=mdy-all }}</ref> A 2011 letter to Vermont artist ] who ] T-shirts reading: "Eat More Kale" demanded that he cease printing the shirts and turn over his website.<ref>{{cite news |last=Carapezza |first=Kirk |title=In Vermont, Fighting for the Rights To 'Eat More' |url=http://www.vpr.net/news_detail/92625/in-vermont-fighting-for-rights-to-eat-more/ |access-date=December 4, 2011 |work=] |date=December 2, 2011 |archive-date=December 14, 2012 |archive-url=https://web.archive.org/web/20121214101547/http://www.vpr.net/news_detail/92625/in-vermont-fighting-for-rights-to-eat-more/ |url-status=live }}</ref> The incident drew criticism from Vermont governor ], and created backlash against what he termed Chick-fil-A's "corporate bullying".<ref>{{cite news |last=Bidgood |first=Jess |title=Chicken Chain Says Stop, but T-Shirt Maker Balks |url=https://www.nytimes.com/2011/12/05/us/eat-more-kale-t-shirts-challenged-by-chick-fil-a.html?_r=1&smid=tw-nytimes&seid=auto |newspaper=] |date=December 4, 2011 |access-date=February 26, 2017 |archive-date=September 1, 2017 |archive-url=https://web.archive.org/web/20170901024509/http://www.nytimes.com/2011/12/05/us/eat-more-kale-t-shirts-challenged-by-chick-fil-a.html?_r=1&smid=tw-nytimes&seid=auto |url-status=live }}</ref> On December 11, 2014, Bo Muller-Moore announced that the U.S. Patent Office granted his application to trademark his "Eat More Kale" phrase. A formal announcement of his victory took place on December 12, 2014, with Shumlin and other supporters on the Statehouse steps. His public fight drew regional and national attention, the support of Shumlin, and a team of pro-bono law students from the University of New Hampshire legal clinic.<ref>{{cite news |last= Ring |first= Wilson |title= Man celebrates his new 'eat more kale' trademark |url= http://www.whdh.com/story/27611257/apnewsbreak-artist-wins-eat-more-kale-trademark |date= December 12, 2014 |publisher= ] |url-status= dead |archive-url= https://archive.today/20141212201719/http://www.whdh.com/story/27611257/apnewsbreak-artist-wins-eat-more-kale-trademark |archive-date= December 12, 2014 |access-date= December 12, 2014 }}</ref>


After 22 years with The Richards Group, Chick-fil-A switched to ] in 2016. Along with the cows, ads included famous people in history in a campaign called "Chicken for Breakfast. It's not as crazy as you think."<ref>{{cite journal |title= No Sacred Cows: Why Chick-fil-A parted ways with The Richards Group after 22 years |last=Wohl |first= Jessica |work= ] |volume=87 |issue=15 |date= August 1, 2016 |pages= 18–20}}</ref> After 22 years with The Richards Group, Chick-fil-A switched to ] in 2016. Along with the cows, ads included famous people in history in a campaign called "Chicken for Breakfast. It's not as crazy as you think."<ref>{{cite journal |title= No Sacred Cows: Why Chick-fil-A parted ways with The Richards Group after 22 years |last=Wohl |first= Jessica |journal= ] |volume=87 |issue=15 |date= August 1, 2016 |pages= 18–20}}</ref>


==Sponsored events== ==Sponsored events==
;Chick-fil-A Classic ;Chick-fil-A Classic
:The Chick-fil-A Classic is a high school basketball tournament held in ].<ref>{{cite web |url=http://www.chick-fil-aclassic.com/ |title=Welcome to 8th Annual Chick-Fil-A Classic.com |publisher=Chick-fil-aclassic.com |accessdate=June 18, 2010 |date=<!--undated--> |author=<!--Staff writer(s); no by-line.-->}}</ref> The tournament is in its eighth year of operation and features nationally ranked players, and teams.<ref>{{cite web |url=http://www.chick-fil-aclassic.com/gceaf.shtml |title=GCEAF |publisher=Chick-Fil-A Classic |accessdate=June 18, 2010 |date= |author= |url-status=dead |archiveurl=https://web.archive.org/web/20100331195242/http://www.chick-fil-aclassic.com/gceaf.shtml |archivedate=March 31, 2010 |df=mdy }}</ref> The tournament is co-sponsored by the Greater Columbia Educational Advancement Foundation (GCEAF), which provides scholarships to high school seniors in the greater Columbia area. :The Chick-fil-A Classic is a high school basketball tournament held in ], featuring nationally ranked players and teams.<ref>{{cite web |url=http://www.chick-fil-aclassic.com/ |title=Welcome to 8th Annual Chick-Fil-A Classic.com |publisher=Chick-fil-aclassic.com |access-date=June 18, 2010 |date=n.d.|author=<!--not stated--> |archive-date=February 12, 2010 |archive-url=https://web.archive.org/web/20100212213105/http://www.chick-fil-aclassic.com/ |url-status=live }}</ref><ref>{{cite web |url=http://www.chick-fil-aclassic.com/gceaf.shtml |title=GCEAF |publisher=Chick-Fil-A Classic |access-date=June 18, 2010 |url-status=dead |archive-url=https://web.archive.org/web/20100331195242/http://www.chick-fil-aclassic.com/gceaf.shtml |archive-date=March 31, 2010 }}</ref> The tournament is co-sponsored by the Greater Columbia Educational Advancement Foundation (GCEAF), which provides scholarships to high school seniors in the greater Columbia area.{{Needs update|date=November 2021|reason=Is the Classic still going on? Sources are dated to 2010.}}


;] ;]
:The Chick-fil-A Peach Bowl, first known as the Peach Bowl until 2006 and renamed Chick-fil-A Peach Bowl in 2014, is a college football ] played each year in ].<ref>{{cite web |url=https://discoveratlanta.com/things-to-do/sports/chick-fil-a-bowl/ |title=Host Bowl of the College Football Playoff |access-date=June 19, 2020 |website=Discover Atlanta |archive-date=October 26, 2020 |archive-url=https://web.archive.org/web/20201026215115/https://discoveratlanta.com/things-to-do/sports/chick-fil-a-bowl/ |url-status=live }}</ref>
:The Chick-fil-A Peach Bowl is a college football ] played each year in ].


;] ;]
:The Chick-fil-A Kickoff Game is an annual early-season college football game played at the ] in Atlanta, Georgia; before 2017, it was played at the ]. It features two highly ranked teams, one of which has always been from the Southeastern Conference. In the 2012 season and again in the 2014 season, the event was expanded to two games. It was also two games in 2017. :The Chick-fil-A Kickoff Game is an annual early-season college football game played at the ] in Atlanta, Georgia; before 2017, it was played at the ]. It features two highly ranked teams, one of which has always been from the Southeastern Conference. In the 2012 season and again in the 2014 season, the event was expanded to two games. It was also two games in 2017.{{cn|date=June 2023}} On July 12, 2023, Georgia-based insurance company ], became the new sponsor of the game.<ref>{{Cite news |last=Hansen |first=Zachary |title=Aflac takes over title sponsorship of Kickoff game in Atlanta |language=English |work=The Atlanta Journal-Constitution |url=https://www.ajc.com/news/exclusive-aflac-takes-over-title-sponsorship-of-kickoff-game-in-atlanta/NJF2BOA7AZALRA55YMS2SSSI24/ |access-date=2023-07-13 |issn=1539-7459}}</ref>


==Controversies==
;]
{{criticism section|date=June 2023}}
:The Chick-fil-A Kyle Petty Charity Ride Across America is an annual charity motorcycle tour to raise money for, among other charities, Victory Junction, a camp for terminally ill children.
===Same-sex marriage===

==Same-sex marriage controversy==
{{Main|Chick-fil-A and LGBT people}} {{Main|Chick-fil-A and LGBT people}}
Chick-fil-A has donated over $5&nbsp;million, via the ], to groups that oppose ].<ref>{{cite news |url=https://www.wsj.com/articles/SB10000872396390444840104577553341868014390 |title=Chick-fil-A's Long Christian Heritage |first=Cameron |last=McWhirter |date=July 27, 2012 |newspaper=] |access-date=March 6, 2019 |archive-url=https://web.archive.org/web/20180805233901/https://www.wsj.com/articles/SB10000872396390444840104577553341868014390 |archive-date=August 5, 2018 |url-status=live }}</ref><ref>{{cite news |url=http://www.sltrib.com/sltrib/sports/52888536-78/gay-chick-family-fil.html.csp |title=Sugar House protesters say Chick-fil-A is anti-gay |first=Rosemary |last=Winters |date=November 10, 2011 |newspaper=] |access-date=March 6, 2019 |archive-url=https://web.archive.org/web/20160304002157/http://www.sltrib.com/sltrib/sports/52888536-78/gay-chick-family-fil.html.csp |archive-date=March 4, 2016 |url-status=live }}</ref><ref>{{cite news |last=Boucly |first=Chris |title=Gay youths plan protest against Chick-fil-A |url=http://www.ocregister.com/news/family-365324-chick-fil.html |accessdate=July 26, 2012 |newspaper=] |date=July 24, 2012 |archive-url=https://web.archive.org/web/20120727070937/http://www.ocregister.com/news/family-365324-chick-fil.html |archive-date=July 27, 2012 |url-status=live }}</ref> In response, students at several colleges and universities worked to ban or remove the company's restaurants from their campuses.<ref>{{cite web |url=http://www.huffingtonpost.com/shane-l-windmeyer/dan-cathy-chick-fil-a_b_2564379.html |title=Dan and Me: My Coming Out as a Friend of Dan Cathy and Chick-fil-A |first=Shane L. |last=Windmeyer |date=January 28, 2013 |work=] |accessdate=October 23, 2015 |archive-url=https://web.archive.org/web/20150925010112/http://www.huffingtonpost.com/shane-l-windmeyer/dan-cathy-chick-fil-a_b_2564379.html |archive-date=September 25, 2015 |url-status=live }}</ref><ref>{{cite web |url=http://nyulocal.com/on-campus/2012/03/05/student-council-voted-to-keep-homophobic-chick-fil-a-long-before-petition-launched |title=NYU Decided To Keep "Homophobic" Chick-fil-A Long Before Petition Launched |work=] |first=Zoë |last=Schlanger |date=March 5, 2012 |access-date=March 6, 2019 |archive-url=https://web.archive.org/web/20160908194401/http://nyulocal.com/on-campus/2012/03/05/student-council-voted-to-keep-homophobic-chick-fil-a-long-before-petition-launched/ |archive-date=September 8, 2016 |url-status=live }}</ref><ref>{{cite news |last=Rocheleau |first=Matt |title=Northeastern cancels Chick-fil-A plans after student group denounces chain |url=http://articles.boston.com/2012-02-28/yourtown/31108665_1_student-newspaper-student-center-student-concerns|newspaper=] |date=February 28, 2012 |archive-url=https://web.archive.org/web/20120728144706/http://articles.boston.com/2012-02-28/yourtown/31108665_1_student-newspaper-student-center-student-concerns |archive-date=July 28, 2012 |url-status=dead}}</ref>

In June and July 2012, Chick-fil-A's ] Dan T. Cathy made several public statements<!-- from Baptist Press source; AFAIK, we don't have the text of the actual interview question available, this is how BP described the question they posed --> about same-sex marriage, saying that those who "have the audacity to define what marriage is about" were "inviting God's judgment on our nation".<ref> In June and July 2012, Chick-fil-A's ] Dan T. Cathy made several public statements<!-- from Baptist Press source; AFAIK, we don't have the text of the actual interview question available, this is how BP described the question they posed --> about same-sex marriage, saying that those who "have the audacity to define what marriage is about" were "inviting God's judgment on our nation".<ref>
Sources: Sources:
* {{cite news |last=Starnes |first=Todd |title=Rahm: "Chick-fil-A Values Are Not Chicago Values" |url=http://radio.foxnews.com/toddstarnes/top-stories/cities-move-to-ban-chick-fil-a-supporters-launch-day-of-support.html |access-date=July 26, 2012 |work=] |date=July 25, 2012 |archive-url=https://web.archive.org/web/20120726203208/http://radio.foxnews.com/toddstarnes/top-stories/cities-move-to-ban-chick-fil-a-supporters-launch-day-of-support.html |archive-date=July 26, 2012 |url-status=dead}}

*{{cite news |last=Starnes |first=Todd |title=Rahm: "Chick-fil-A Values Are Not Chicago Values" |url=http://radio.foxnews.com/toddstarnes/top-stories/cities-move-to-ban-chick-fil-a-supporters-launch-day-of-support.html |accessdate=July 26, 2012 |work=] |date=July 25, 2012 |archive-url=https://web.archive.org/web/20120726203208/http://radio.foxnews.com/toddstarnes/top-stories/cities-move-to-ban-chick-fil-a-supporters-launch-day-of-support.html |archive-date=July 26, 2012 |url-status=dead }} * {{cite news |last=Collier |first=Myles |title=Chick-fil-A President Says 'God's Judgment' Coming Because of Same-Sex Marriage |url=http://www.christianpost.com/news/chick-fil-a-president-says-gods-judgment-coming-because-of-same-sex-marriage-78485/#SUuZKIURo5MhCW2p.99 |access-date=July 26, 2012 |newspaper=] |date=July 18, 2012 |archive-url=https://web.archive.org/web/20120720214607/http://www.christianpost.com/news/chick-fil-a-president-says-gods-judgment-coming-because-of-same-sex-marriage-78485/#SUuZKIURo5MhCW2p.99 |archive-date=July 20, 2012 |url-status=live}}
* {{cite news |title=What Dan Cathy said |url=http://www.ajc.com/business/what-dan-cathy-said-1484986.html |access-date=July 28, 2012 |newspaper=The Atlanta Journal-Constitution |date=July 26, 2012 |archive-url=https://web.archive.org/web/20120729091528/http://www.ajc.com/business/what-dan-cathy-said-1484986.html |archive-date=July 29, 2012 |url-status=live}}*{{cite web |last1=Blume |first1=Allan K. |title='Guilty as charged,' Dan Cathy says of Chick-fil-A's stand on faith |url=http://www.brnow.org/News/July-2012/%E2%80%98Guilty-as-charged,%E2%80%99-Dan-Cathy-says-of-Chick-fil-A |publisher=] |access-date=October 13, 2018 |archive-url=https://web.archive.org/web/20120725040941/http://www.brnow.org/News/July-2012/%E2%80%98Guilty-as-charged,%E2%80%99-Dan-Cathy-says-of-Chick-fil-A |archive-date=July 25, 2012 |date=July 2, 2012}}
*{{cite news |last=Collier |first=Myles |title=Chick-fil-A President Says 'God's Judgment' Coming Because of Same-Sex Marriage |url=http://www.christianpost.com/news/chick-fil-a-president-says-gods-judgment-coming-because-of-same-sex-marriage-78485/#SUuZKIURo5MhCW2p.99 |accessdate=July 26, 2012 |newspaper=] |date=July 18, 2012 |archive-url=https://web.archive.org/web/20120720214607/http://www.christianpost.com/news/chick-fil-a-president-says-gods-judgment-coming-because-of-same-sex-marriage-78485/#SUuZKIURo5MhCW2p.99 |archive-date=2012-07-20 |url-status=live |df= }}
*{{cite news |title=What Dan Cathy said |url=http://www.ajc.com/business/what-dan-cathy-said-1484986.html |accessdate=July 28, 2012 |newspaper=] |date=July 26, 2012 |archive-url=https://web.archive.org/web/20120729091528/http://www.ajc.com/business/what-dan-cathy-said-1484986.html |archive-date=2012-07-29 |url-status=live |df= }}*{{cite web |last1=Blume |first1=Allan K. |title=‘Guilty as charged,’ Dan Cathy says of Chick-fil-A’s stand on faith |url=http://www.brnow.org/News/July-2012/%E2%80%98Guilty-as-charged,%E2%80%99-Dan-Cathy-says-of-Chick-fil-A |publisher=] |accessdate=October 13, 2018 |archiveurl=https://web.archive.org/web/20120725040941/http://www.brnow.org/News/July-2012/%E2%80%98Guilty-as-charged,%E2%80%99-Dan-Cathy-says-of-Chick-fil-A |archivedate=July 25, 2012 |date=July 2, 2012 }} * {{cite news |last=Hsu |first=Tiffany |title=Is Chick-fil-A anti-gay marriage? 'Guilty as charged,' leader says |url=https://www.latimes.com/business/money/la-fi-mo-chick-fil-a-gay-20120718,0,3020372.story |access-date=July 19, 2012 |newspaper=] |date=July 18, 2012 |archive-url=https://web.archive.org/web/20120719072949/http://www.latimes.com/business/money/la-fi-mo-chick-fil-a-gay-20120718,0,3020372.story |archive-date=July 19, 2012 |url-status=live}}
*{{cite news |last=Hsu |first=Tiffany |title=Is Chick-fil-A anti-gay marriage? 'Guilty as charged,' leader says |url=https://www.latimes.com/business/money/la-fi-mo-chick-fil-a-gay-20120718,0,3020372.story |accessdate=July 19, 2012 |newspaper=] |date=July 18, 2012 |archive-url=https://web.archive.org/web/20120719072949/http://www.latimes.com/business/money/la-fi-mo-chick-fil-a-gay-20120718,0,3020372.story |archive-date=2012-07-19 |url-status=live |df= }}
</ref> Several prominent politicians expressed disapproval.<ref> </ref> Several prominent politicians expressed disapproval.<ref>
{{cite news |last=Lopez |first=Ricardo |title=San Francisco is the third city to tell Chick-fil-A: Keep out |url=https://www.latimes.com/business/money/la-fi-mo-san-franciso-mayor-to-chickfila-keep-out-20120726,0,4169780.story |accessdate=July 26, 2012 |newspaper=] |date=July 26, 2012 |archive-url=https://web.archive.org/web/20120727083202/http://www.latimes.com/business/money/la-fi-mo-san-franciso-mayor-to-chickfila-keep-out-20120726,0,4169780.story |archive-date=2012-07-27 |url-status=live |df= }} {{cite news |last=Lopez |first=Ricardo |title=San Francisco is the third city to tell Chick-fil-A: Keep out |url=https://www.latimes.com/business/money/la-fi-mo-san-franciso-mayor-to-chickfila-keep-out-20120726,0,4169780.story |access-date=July 26, 2012 |newspaper=Los Angeles Times |date=July 26, 2012 |archive-url=https://web.archive.org/web/20120727083202/http://www.latimes.com/business/money/la-fi-mo-san-franciso-mayor-to-chickfila-keep-out-20120726,0,4169780.story |archive-date=July 27, 2012 |url-status=live}}
</ref> ] ] and ] ] said they hoped to block franchise expansion into their areas.<ref> </ref> ] ] and ] ] said they hoped to block franchise expansion into their areas.<ref>
Sources: Sources:
* {{cite news |last1=Turner |first1=Greg |title=Mayor Menino on Chick-fil-A: Stuff it |url=http://www.bostonherald.com/news/regional/view.bg?articleid=1061147182&srvc=home&position=emailed |newspaper=] |access-date=October 13, 2018 |archive-url=https://web.archive.org/web/20120723170139/http://www.bostonherald.com/news/regional/view.bg?articleid=1061147182&srvc=home&position=emailed |archive-date=July 23, 2012 |date=July 20, 2012}}
* {{cite news |title=Mayor's letter to Chick-fil-A |url=http://bostonherald.com/news/document.bg?f=misc/Chick-fil-A-1&h=Mayor%27s%20letter%20to%20Chick-fil-A&p=&k=bh |access-date=July 26, 2012 |newspaper=The Boston Herald |date=July 20, 2012 |first=Thomas M. |last=Menino |author-link=Thomas Menino |archive-url=https://web.archive.org/web/20120724180750/http://bostonherald.com/news/document.bg?f=misc%2FChick-fil-A-1&h=Mayor%27s%20letter%20to%20Chick-fil-A&p=&k=bh |archive-date=July 24, 2012 |url-status=dead }}
* {{cite news |last=Dardick |first=Hal |title=Alderman to Chick-fil-A: No deal |url=https://www.chicagotribune.com/business/breaking/ct-met-chicago-chick-fil-a-20120725,0,929023.story |access-date=July 26, 2012 |newspaper=] |date=July 25, 2012 |archive-url=https://web.archive.org/web/20120726084925/http://www.chicagotribune.com/business/breaking/ct-met-chicago-chick-fil-a-20120725,0,929023.story |archive-date=July 26, 2012 |url-status=live}}
</ref> The proposed local bans drew criticism from liberal pundits, legal experts, and the ].<ref>
{{cite news |last=Drum |first=Kevin |title=Rahm Emanuel Needs to Back Off on Chick-fil-A |url=https://www.motherjones.com/kevin-drum/2012/07/rahm-emanuel-needs-back-chick-fil |access-date=July 26, 2012 |magazine=] |date=July 26, 2012 |archive-url=https://web.archive.org/web/20120727141825/http://www.motherjones.com/kevin-drum/2012/07/rahm-emanuel-needs-back-chick-fil |archive-date=July 27, 2012 |url-status=live}}
*{{cite web |url=http://www.nbcchicago.com/blogs/ward-room/Conservatives-AND-Liberals-Defending-Chick-fil-A-163880526.html |title=Conservatives and Liberals Defend Chick-fil-A |work=] |date=July 26, 2012 |access-date=July 26, 2012 |first=McClelland |last=Edward |archive-url=https://web.archive.org/web/20120729041154/http://www.nbcchicago.com/blogs/ward-room/Conservatives-AND-Liberals-Defending-Chick-fil-A-163880526.html |archive-date=July 29, 2012 |url-status=live}}
*{{cite news |url=https://www.foxnews.com/politics/legal-eagles-cry-fowl-over-politicians-plans-to-block-chick-fil-a/ |title=Legal eagles cry fowl over politicians' plans to block Chick-fil-A |publisher=] |date=July 26, 2012 |access-date=July 26, 2012 |last=Miller |first=Joshua Rhett |archive-url=https://web.archive.org/web/20120726184209/http://www.foxnews.com/politics/2012/07/26/politician-plan-to-block-chick-fil-is-unconstitutional-legal-experts-say/ |archive-date=July 26, 2012 |url-status=live}}
</ref>


], which had a '']'' kids' meal toy licensing arrangement with Chick-fil-A, said it would cease its business relationship, and donate the payment to the ].<ref>
*{{cite news |last1=Turner |first1=Greg |title=Mayor Menino on Chick-fil-A: Stuff it |url=http://www.bostonherald.com/news/regional/view.bg?articleid=1061147182&srvc=home&position=emailed |newspaper=] |accessdate=October 13, 2018 |archiveurl=https://web.archive.org/web/20120723170139/http://www.bostonherald.com/news/regional/view.bg?articleid=1061147182&srvc=home&position=emailed |archivedate=July 23, 2012 |date=July 20, 2012 }}
*{{cite news |title=Mayor's letter to Chick-fil-A |url=http://bostonherald.com/news/document.bg?f=misc/Chick-fil-A-1&h=Mayor%27s%20letter%20to%20Chick-fil-A&p=&k=bh |accessdate=July 26, 2012 |newspaper=] |date=July 20, 2012 |first=Thomas M. |last=Menino |authorlink=Thomas Menino |archive-url=https://web.archive.org/web/20120724180750/http://bostonherald.com/news/document.bg?f=misc%2FChick-fil-A-1&h=Mayor%27s%20letter%20to%20Chick-fil-A&p=&k=bh |archive-date=July 24, 2012 |url-status=dead |df=mdy-all }}
*{{cite news |last=Dardick |first=Hal |title=Alderman to Chick-fil-A: No deal |url=https://www.chicagotribune.com/business/breaking/ct-met-chicago-chick-fil-a-20120725,0,929023.story |accessdate=July 26, 2012 |newspaper=] |date=July 25, 2012 |archive-url=https://web.archive.org/web/20120726084925/http://www.chicagotribune.com/business/breaking/ct-met-chicago-chick-fil-a-20120725,0,929023.story |archive-date=2012-07-26 |url-status=live |df= }}
</ref> The proposed bans drew criticism from liberal pundits, legal experts, and the ].<ref>
{{cite news |last=Drum |first=Kevin |title=Rahm Emanuel Needs to Back Off on Chick-fil-A |url=https://www.motherjones.com/kevin-drum/2012/07/rahm-emanuel-needs-back-chick-fil |accessdate=July 26, 2012 |magazine=] |date=July 26, 2012 |archive-url=https://web.archive.org/web/20120727141825/http://www.motherjones.com/kevin-drum/2012/07/rahm-emanuel-needs-back-chick-fil |archive-date=2012-07-27 |url-status=live |df= }}

*{{cite web |url=http://www.nbcchicago.com/blogs/ward-room/Conservatives-AND-Liberals-Defending-Chick-fil-A-163880526.html |title=Conservatives and Liberals Defend Chick-fil-A |work=] |date=July 26, 2012 |accessdate=July 26, 2012 |first=McClelland |last=Edward |archive-url=https://web.archive.org/web/20120729041154/http://www.nbcchicago.com/blogs/ward-room/Conservatives-AND-Liberals-Defending-Chick-fil-A-163880526.html |archive-date=2012-07-29 |url-status=live |df= }}
*{{cite news |url=http://www.foxnews.com/politics/2012/07/26/politician-plan-to-block-chick-fil-is-unconstitutional-legal-experts-say/ |title=Legal eagles cry fowl over politicians' plans to block Chick-fil-A |publisher=] |date=July 26, 2012 |accessdate=July 26, 2012 |last=Miller |first=Joshua Rhett |archive-url=https://web.archive.org/web/20120726184209/http://www.foxnews.com/politics/2012/07/26/politician-plan-to-block-chick-fil-is-unconstitutional-legal-experts-say/ |archive-date=2012-07-26 |url-status=live |df= }}
</ref> ], which had a '']'' kids' meal toy licensing arrangement with Chick-fil-A, said it would cease its business relationship, and donate the payment to the ].<ref>
Sources: Sources:
* {{cite AV media |last=Rose |first=Annie |title=Chick-fil-A Backlash: Politicians, Muppets Respond |url=https://abcnews.go.com/WNT/video/chick-fil-backlash-politicians-muppets-respond-16857916 |access-date=July 28, 2012 |work=] |date=July 25, 2012 |archive-url=https://web.archive.org/web/20120728014204/http://abcnews.go.com/WNT/video/chick-fil-backlash-politicians-muppets-respond-16857916 |archive-date=July 28, 2012 |url-status=live}}
* {{cite news |last=Lendon |first=Brad |title=Henson, Huckabee take sides in Chick-fil-A same-sex marriage controversy |url=http://news.blogs.cnn.com/2012/07/24/muppets-huckabee-take-sides-in-chick-fil-a-same-sex-marriage-controversy/?hpt=hp_c3 |access-date=July 28, 2012 |work=] |date=July 24, 2012 |archive-url=https://web.archive.org/web/20120727044233/http://news.blogs.cnn.com/2012/07/24/muppets-huckabee-take-sides-in-chick-fil-a-same-sex-marriage-controversy/?hpt=hp_c3 |archive-date=July 27, 2012 |url-status=dead}}
* {{cite web |last1=Hsu |first1=Tiffany |title=Chick-fil-A's PR chief dies suddenly amid gay-marriage imbroglio |url=https://www.latimes.com/business/la-fi-chick-fil-a-20120728,0,765557.story |work=Los Angeles Times |access-date=October 13, 2018 |archive-url=https://web.archive.org/web/20120728021325/http://www.latimes.com/business/la-fi-chick-fil-a-20120728,0,765557.story |archive-date=July 28, 2012 |url-status=dead |date=July 28, 2012}}
</ref> Chick-fil-A stopped distributing the toys, claiming that unrelated safety concerns had arisen prior to the controversy.<ref>{{cite news |last=Bartkewicz |first=Anthony |url=http://articles.nydailynews.com/2012-07-25/news/32853027_1_gay-marriage-biblical-definition-dan-cathy |archive-url=https://archive.today/20130130042040/http://articles.nydailynews.com/2012-07-25/news/32853027_1_gay-marriage-biblical-definition-dan-cathy |url-status=dead |archive-date=January 30, 2013 |title=Coincidence? Chick-Fil-A pulls Jim Henson toys |access-date=July 30, 2012 |newspaper=] |date=July 25, 2012}}</ref> Chick-fil-A released a statement on July 31, 2012, saying, "We are a restaurant company focused on food, service, and hospitality; our intent is to leave the policy debate over same-sex marriage to the government and political arena."<ref name="robinson2012">{{cite press release |last=Robinson |first=Steve |date=July 31, 2012 |url=http://www.chick-fil-a.com/Pressroom/Press-Releases#?release=LGBT-statement |title=Chick-fil-A Response to Recent Controversy |access-date=August 5, 2012 |website=Chick-fil-A |archive-url=https://web.archive.org/web/20120802093803/http://www.chick-fil-a.com/Pressroom/Press-Releases#?release=LGBT-statement |archive-date=August 2, 2012 |url-status=dead}}</ref>


In response to the controversy, former ] Governor ] initiated a Chick-fil-A Appreciation Day movement to counter a ] of Chick-fil-A launched by same-sex marriage activists. Many of the chain's stores reported record levels of customers that day.<ref name="abcnews.go.com">{{cite web |url=https://abcnews.go.com/Politics/OTUS/chick-fil-supporters-gather-appreciation-day/story?id=16904664#.UBnyts3Nmw8 |title=Chick-Fil-A Supporters Gather for Appreciation Day |work=] |date=August 1, 2012 |access-date=August 17, 2012 |first=Amy |last=Bingham |archive-url=https://web.archive.org/web/20120815215652/http://abcnews.go.com/Politics/OTUS/chick-fil-supporters-gather-appreciation-day/story?id=16904664#.UBnyts3Nmw8 |archive-date=August 15, 2012 |url-status=live}}</ref><ref name="latimes.com">{{cite news |last=Hsu |first=Tiffany |url=https://www.latimes.com/business/la-fi-chick-fil-a-day-20120802,0,1647505.story |title=Chick-fil-A fans and critics take to the streets |newspaper=Los Angeles Times |date=August 1, 2012 |access-date=August 17, 2012 |archive-url=https://web.archive.org/web/20120806051331/http://www.latimes.com/business/la-fi-chick-fil-a-day-20120802,0,1647505.story |archive-date=August 6, 2012 |url-status=live}}</ref><ref name="guardian.co.uk">{{cite news |first=Amanda |last=Holpuch |url=https://www.theguardian.com/lifeandstyle/us-news-blog/2012/aug/01/chick-fil-a-appreciation-day |title=Chick-fil-A appreciation day brings huge crowds to fast-food chain &#124; Life and style &#124; |newspaper=] |date=August 1, 2012 |access-date=August 17, 2012 |location=London |archive-url=https://web.archive.org/web/20131214113545/http://www.theguardian.com/lifeandstyle/us-news-blog/2012/aug/01/chick-fil-a-appreciation-day |archive-date=December 14, 2013 |url-status=live}}</ref> The United States ] also responded to two cities that were preventing Chick-fil-A from opening in their international airport, citing "Federal requirements prohibit airport operators from excluding persons on the basis of religious creed from participating in airport activities that receive or benefit from FAA grant funding."<ref>{{cite web|url=https://www.bizjournals.com/atlanta/news/2019/05/29/faa-investigates-chickfila-exclusion-airports.html?|last=Gailey|first=Alex|date=May 29, 2019|title=FAA launches religious discrimination investigation into Chick-fil-A's exclusion at U.S. airports|work=]|access-date=May 31, 2019|archive-date=October 23, 2020|archive-url=https://web.archive.org/web/20201023122358/https://www.bizjournals.com/atlanta/news/2019/05/29/faa-investigates-chickfila-exclusion-airports.html|url-status=live}}</ref>
*{{cite AV media |last=Rose |first=Annie |title=Chick-fil-A Backlash: Politicians, Muppets Respond |url=https://abcnews.go.com/WNT/video/chick-fil-backlash-politicians-muppets-respond-16857916 |accessdate=July 28, 2012 |work=] |date=July 25, 2012 |archive-url=https://web.archive.org/web/20120728014204/http://abcnews.go.com/WNT/video/chick-fil-backlash-politicians-muppets-respond-16857916 |archive-date=2012-07-28 |url-status=live |df= }}
*{{cite news |last=Lendon |first=Brad |title=Henson, Huckabee take sides in Chick-fil-A same-sex marriage controversy |url=http://news.blogs.cnn.com/2012/07/24/muppets-huckabee-take-sides-in-chick-fil-a-same-sex-marriage-controversy/?hpt=hp_c3 |accessdate=July 28, 2012 |work=] |date=July 24, 2012 |archive-url=https://web.archive.org/web/20120727044233/http://news.blogs.cnn.com/2012/07/24/muppets-huckabee-take-sides-in-chick-fil-a-same-sex-marriage-controversy/?hpt=hp_c3 |archive-date=2012-07-27 |url-status=live |df= }}
*{{cite web |last1=Hsu |first1=Tiffany |title=Chick-fil-A's PR chief dies suddenly amid gay-marriage imbroglio |url=https://www.latimes.com/business/la-fi-chick-fil-a-20120728,0,765557.story |publisher=Los Angeles Times |accessdate=October 13, 2018 |archiveurl=https://web.archive.org/web/20120728021325/http://www.latimes.com/business/la-fi-chick-fil-a-20120728,0,765557.story |archivedate=July 28, 2012 |date=July 28, 2012 }}
</ref> Chick-fil-A stopped distributing the toys, claiming that unrelated safety concerns had arisen prior to the controversy.<ref>{{cite news |last=Bartkewicz |first=Anthony |url=http://articles.nydailynews.com/2012-07-25/news/32853027_1_gay-marriage-biblical-definition-dan-cathy |title=Coincidence? Chick-Fil-A pulls Jim Henson toys |accessdate=July 30, 2012 |newspaper=] |date=July 25, 2012}}</ref> Chick-fil-A released a statement on July 31, 2012, saying, "We are a restaurant company focused on food, service, and hospitality; our intent is to leave the policy debate over same-sex marriage to the government and political arena."<ref name="robinson2012">{{cite press release |last=Robinson |first=Steve |date=July 31, 2012 |url=http://www.chick-fil-a.com/Pressroom/Press-Releases#?release=LGBT-statement |title=Chick-fil-A Response to Recent Controversy |accessdate=August 5, 2012 |website=Chick-fil-A |archive-url=https://web.archive.org/web/20120802093803/http://www.chick-fil-a.com/Pressroom/Press-Releases#?release=LGBT-statement |archive-date=August 2, 2012 |url-status=dead}}</ref>


In April 2018, Chick-fil-A reportedly continued to donate to the ], which opposes gay marriage.<ref name="newyorker-2018-04-13" /><ref>{{cite news |last1=Cruz |first1=Maria |title=Torontonians threaten to boycott conservative fast-food chain Chick-fil-A - Womens Post |url=https://www.womenspost.ca/torontonians-boycott-chick-fil-a/ |access-date=September 30, 2018 |work=Womens Post |date=July 30, 2018|archive-url=https://web.archive.org/web/20180904064651/https://www.womenspost.ca/torontonians-boycott-chick-fil-a/|archive-date=September 4, 2018}}</ref><ref>
In response to the controversy, former ] Governor ] initiated a Chick-fil-A Appreciation Day movement to counter a ] of Chick-fil-A launched by same-sex marriage activists.<ref name="abcnews.go.com">{{cite web |url=https://abcnews.go.com/Politics/OTUS/chick-fil-supporters-gather-appreciation-day/story?id=16904664#.UBnyts3Nmw8 |title=Chick-Fil-A Supporters Gather for Appreciation Day |publisher=] |date=August 1, 2012 |accessdate=August 17, 2012 |first=Amy |last=Bingham |archive-url=https://web.archive.org/web/20120815215652/http://abcnews.go.com/Politics/OTUS/chick-fil-supporters-gather-appreciation-day/story?id=16904664#.UBnyts3Nmw8 |archive-date=2012-08-15 |url-status=live |df= }}</ref><ref name="latimes.com">{{cite news |last=Hsu |first=Tiffany |url=https://www.latimes.com/business/la-fi-chick-fil-a-day-20120802,0,1647505.story |title=Chick-fil-A fans and critics take to the streets |newspaper=] |date=August 1, 2012 |accessdate=August 17, 2012 |archive-url=https://web.archive.org/web/20120806051331/http://www.latimes.com/business/la-fi-chick-fil-a-day-20120802,0,1647505.story |archive-date=2012-08-06 |url-status=live |df= }}</ref><ref name="guardian.co.uk">{{cite news |first=Amanda |last=Holpuch |url=https://www.theguardian.com/lifeandstyle/us-news-blog/2012/aug/01/chick-fil-a-appreciation-day |title=Chick-fil-A appreciation day brings huge crowds to fast-food chain &#124; Life and style &#124; |newspaper=] |date=August 1, 2012 |accessdate=August 17, 2012 |location=London |archive-url=https://web.archive.org/web/20131214113545/http://www.theguardian.com/lifeandstyle/us-news-blog/2012/aug/01/chick-fil-a-appreciation-day |archive-date=2013-12-14 |url-status=live |df= }}</ref> The United States ] also responded to two cities that were preventing Chick-fil-A from opening in their international airport.<ref>{{cite web|url=https://www.bizjournals.com/atlanta/news/2019/05/29/faa-investigates-chickfila-exclusion-airports.html?|last=Gailey |first=Alex |date=May 29, 2019|title=FAA launches religious discrimination investigation into Chick-fil-A's exclusion at U.S. airports|work=]|accessdate=May 31, 2019}}</ref>
{{cite web |last1=Israel |first1=Josh |title=Chick-fil-A is still bankrolling anti-LGBTQ causes |url=https://thinkprogress.org/chick-fil-a-still-anti-gay-970f079bf85/ |website=thinkprogress.org |date=July 6, 2017 |access-date=September 30, 2018 |archive-url=https://web.archive.org/web/20181013122630/https://thinkprogress.org/chick-fil-a-still-anti-gay-970f079bf85/ |archive-date=October 13, 2018 |url-status=live}}
</ref> In a November 18, 2019, interview, Chick-fil-A president Tim Tassopoulos said the company would stop donating to ] and the Fellowship of Christian Athletes.<ref>{{cite news|url=https://www.nytimes.com/2019/11/18/business/chick-fil-a-donations-lgbtq.html|title=Chick-fil-A Stops Giving to 2 Groups Criticized by L.G.B.T.Q. Advocates|last=Yaffe-Bellany|first=David|date=November 18, 2019|work=The New York Times|access-date=November 20, 2019|language=en-US|issn=0362-4331|archive-date=November 20, 2019|archive-url=https://web.archive.org/web/20191120014152/https://www.nytimes.com/2019/11/18/business/chick-fil-a-donations-lgbtq.html|url-status=live}}</ref><ref name="bisnowinterview">{{cite web | url=https://www.bisnow.com/national/news/retail/exclusive-amid-global-expansion-and-lgbt-pushback-chick-fil-a-changes-charitable-giving-structure-101818 | title=Exclusive: Chick-fil-A To Stop Donations To Charities With Anti-LGBT Views | publisher=] | date=November 18, 2019 | access-date=November 18, 2019 | author=Brugh, Carter | archive-date=November 18, 2019 | archive-url=https://web.archive.org/web/20191118161041/https://www.bisnow.com/national/news/retail/exclusive-amid-global-expansion-and-lgbt-pushback-chick-fil-a-changes-charitable-giving-structure-101818 | url-status=live }}</ref>


===Drive-through traffic===
In April 2018, Chick-fil-A reportedly continued to donate to the ], which opposes gay marriage.<ref name="newyorker-2018-04-13"/><ref>{{cite news |last1=Cruz |first1=Maria |title=Torontonians threaten to boycott conservative fast-food chain Chick-fil-A - Womens Post |url=https://www.womenspost.ca/torontonians-boycott-chick-fil-a/ |accessdate=30 September 2018 |work=Womens Post |date=30 July 2018|archive-url=https://web.archive.org/web/20180904064651/https://www.womenspost.ca/torontonians-boycott-chick-fil-a/|archive-date=4 September 2018}}</ref><ref>
The popularity of Chick-fil-A's drive-throughs in the United States has led to traffic problems, police interventions, and complaints by neighboring businesses in more than 20 states. The long drive-through lines have been reported to cause traffic backups, blocking emergency vehicles and city buses and increasing the risk of collisions and pedestrian injuries.<ref>{{cite news |last1=Gibson |first1=Kate |title=California city may declare Chick-fil-A a "public nuisance" |url=https://www.cbsnews.com/news/chick-fil-a-santa-barbara-california-city-public-nuisance-traffic/ |access-date=August 11, 2022 |work=CBS News |date=March 17, 2022}}</ref><ref>{{cite news |last1=Times Staff |title=Chick-fil-A isn't the first to get backlash over a drive-through. It's a California tradition |url=https://www.latimes.com/california/story/2022-03-15/chick-fil-a-drive-through-backlash-isnt-a-first-in-california |access-date=August 11, 2022 |work=Los Angeles Times |date=March 15, 2022}}</ref><ref>{{cite news |last1=Russell |first1=Stefene |title=Here are the worst drive-thrus in Utah, according to you |url=https://www.sltrib.com/artsliving/food/2022/03/17/here-are-worst-drive/ |access-date=August 11, 2022 |work=The Salt Lake Tribune |date=March 17, 2022}}</ref>
{{cite web |last1=Israel |first1=Josh |title=Chick-fil-A is still bankrolling anti-LGBTQ causes |url=https://thinkprogress.org/chick-fil-a-still-anti-gay-970f079bf85/ |website=thinkprogress.org |accessdate=30 September 2018 |archive-url=https://web.archive.org/web/20181013122630/https://thinkprogress.org/chick-fil-a-still-anti-gay-970f079bf85/ |archive-date=2018-10-13 |url-status=live |df= }}
</ref> In a November 18, 2019 interview, Chick-fil-A president Tim Tassopoulos said the company would stop donating to ] and the Fellowship of Christian Athletes.<ref>{{Cite news|url=https://www.nytimes.com/2019/11/18/business/chick-fil-a-donations-lgbtq.html|title=Chick-fil-A Stops Giving to 2 Groups Criticized by L.G.B.T.Q. Advocates|last=Yaffe-Bellany|first=David|date=2019-11-18|work=The New York Times|access-date=2019-11-20|language=en-US|issn=0362-4331}}</ref><ref name="bisnowinterview">{{cite web | url=https://www.bisnow.com/national/news/retail/exclusive-amid-global-expansion-and-lgbt-pushback-chick-fil-a-changes-charitable-giving-structure-101818 | title=Exclusive: Chick-fil-A To Stop Donations To Charities With Anti-LGBT Views | publisher=] | date=November 18, 2019 | accessdate=November 18, 2019 | author=Sperance, Cameron}}</ref> On January 8, 2020, it was announced that Chick-fil-A began funding a pro-LGBTQ charitable organization that concentrates on providing food and shelter to homeless and runaway young adults.<ref>{{cite web|url=https://www1.cbn.com/cbnnews/us/2020/january/chick-fil-a-finally-responds-to-salvation-army-fca-funding-flap-and-it-may-just-calm-some-tensions |last=Starnes |first=Todd |date=January 8, 2020 |title=Chick-Fil-A Finally Responds to Salvation Army-FCA Funding Flap, and It May Just Calm Some Tensions |work=] |accessdate=January 30, 2020}}</ref>


==Related restaurants== ==Related restaurants==


===Hapeville Dwarf House=== ===Hapeville Dwarf House===
Truett Cathy opened his first restaurant, The Dwarf Grill&nbsp;– later renamed the Dwarf House&nbsp;– in ], in 1946, and developed the pressure-cooked chicken breast sandwich there.<ref name=factsheet /> At the original Chick-fil-A Dwarf Grill, in addition to the full-size entrances, there is also an extra small-sized front door.<ref name="Daily Meal">{{cite web |last=Bovino |first=Arthur |title=Sandwich of the Week: Dwarf House Chick-fil-A, The Dwarf House in Atlanta – the original Chick-fil-A |url=http://www.thedailymeal.com/sandwich-week-chick-fil |work=] |date=May 23, 2011 |accessdate=November 3, 2011}}</ref> The original Dwarf House in Hapeville, Georgia is open 24 hours a day, six days a week, except on Sundays, Thanksgiving, and Christmas. The store closes at 10:00&nbsp;p.m. on Saturday nights, and the day before Thanksgiving and Christmas and reopens at 6&nbsp;a.m. on Monday mornings and day after Thanksgiving and Christmas. It has a larger dine-in menu than the other Dwarf House locations as well as an animated seven dwarfs display in the back of the restaurant.<ref name="Daily Meal"/> It was across the street from the former ] factory called ]. Truett Cathy opened his first restaurant in 1946, The Dwarf Grill&nbsp;– later renamed the Dwarf House&nbsp;– in ], and developed the pressure-cooked chicken breast sandwich there.<ref name=factsheet /> At the original Chick-fil-A Dwarf Grill, in addition to the full-size entrances, there is also an extra small-sized front door.<ref name="Daily Meal">{{cite web |last=Bovino |first=Arthur |title=Sandwich of the Week: Dwarf House Chick-fil-A, The Dwarf House in Atlanta – the original Chick-fil-A |url=http://www.thedailymeal.com/sandwich-week-chick-fil |work=] |date=May 23, 2011 |access-date=November 3, 2011 |archive-date=August 29, 2011 |archive-url=https://web.archive.org/web/20110829120700/http://www.thedailymeal.com/sandwich-week-chick-fil |url-status=live }}</ref>
The original Dwarf House in Hapeville, Georgia is open 24 hours a day, six days a week, except on Sundays, Thanksgiving, and Christmas. The store closes at 10:00&nbsp;p.m. on Saturday nights, and the day before Thanksgiving and Christmas and reopens at 6&nbsp;a.m. on Monday mornings and the day after Thanksgiving and Christmas. It has a larger dine-in menu than the other Dwarf House locations as well as an animated seven dwarfs display in the back of the restaurant.<ref name="Daily Meal" /> It was across the street from the former ] factory called ].


===Dwarf House=== ===Dwarf House===
Truett's original, full-service restaurants offer a substantial menu and provide customers a choice of table service, walk-up counter service or a drive-thru window. {{as of|2012}}, 13 Chick-fil-A Dwarf House restaurants were operating in the metro Atlanta area.<ref name=factsheet/> Opened in 1986, Truett's original, full-service restaurants offer a substantial menu and provide customers a choice of table service, walk-up counter service or a drive-thru window. There are currently five of the original eleven Chick-fil-A Dwarf House restaurants still operating in the metro Atlanta area, including Duluth, Riverdale, Jonesboro, Forest Park and Fayetteville.<ref name=factsheet />


===Truett's Grill=== ===Truett's Grill===
In 1996, the first Truett's Grill was opened in ]. The second location opened in 2003 in ], and a third location opened in 2006 in ].<ref>{{cite web |url=http://www.truettsgrill.com/ |title=Truett's Grill |publisher=Truettsgrill.com |accessdate=June 18, 2010 |date=<!--undated--> |author=<!--Staff writer(s); no by-line.-->}}</ref> Similar to the Chick-fil-A Dwarf Houses, these independently owned restaurants offer traditional, sit-down dining and expanded menu selections in a diner-themed dinner.<ref>{{cite web |url=http://www.cfarestaurant.com/truettsgrill-griffin/home |title=Chick-fil-A: Truett's Grill – Griffin |publisher=Cfarestaurant.com |accessdate=June 18, 2010 |date=<!--undated--> |author=<!--Staff writer(s); no by-line.-->}}</ref><ref>{{cite web |url=http://www.cfarestaurant.com/truettsgrill-mcdonough/home |title=Chick-fil-A: Truett's Grill – McDonough |publisher=Cfarestaurant.com |accessdate=June 18, 2010 |date=<!--undated--> |author=<!--Staff writer(s); no by-line.-->}}</ref><ref>{{cite web |url=http://www.cfarestaurant.com/truettsgrillmorrow/home |title=Chick-fil-A: Truett's Grill – Morrow |publisher=Cfarestaurant.com |accessdate=June 18, 2010 |date=<!--undated--> |author=<!--Staff writer(s); no by-line.-->}}</ref> In 2017, Chick-fil-A demolished several Dwarf House locations to replace them with Truett's Grill locations.<ref>{{cite news|last1=Campbell|first1=Sarah Ray|title=Chick-fil-A explains changes|url=http://times-herald.com/news/2017/04/chick-fil-a-exec-explains-changes|accessdate=August 15, 2017|work=The Newnan Times-Herald|date=April 1, 2017}}</ref><ref>{{cite news|last1=Reports|first1=Staff|title=Chick-Fil-A Dwarf House to be Demolished, Popeyes Set to be Burger King|url=http://coosavalleynews.com/2017/05/chick-fil-a-dwarf-house-to-be-demolished-popeyes-set-to-be-burger-king/|accessdate=August 15, 2017|work=Coosa Valley News|date=May 16, 2017}}</ref> In 1996, the first Truett's Grill was opened in ]. The second location opened in 2003 in ], and a third location opened in 2006 in ].<ref>{{cite web |url=http://www.truettsgrill.com/ |title=Truett's Grill |publisher=Truettsgrill.com |access-date=June 18, 2010 |date=n.d.|author=<!--not stated--> |archive-date=April 20, 2010 |archive-url=https://web.archive.org/web/20100420083112/http://www.truettsgrill.com/ |url-status=live }}</ref> Similar to the Chick-fil-A Dwarf Houses, these independently owned restaurants offer traditional, sit-down dining and expanded menu selections in a diner-themed restaurant.<ref>{{cite web |url=http://www.cfarestaurant.com/truettsgrill-griffin/home |title=Chick-fil-A: Truett's Grill – Griffin |publisher=Cfarestaurant.com |access-date=June 18, 2010 |date=n.d. |author=<!--not stated--> |archive-url=https://web.archive.org/web/20100619154333/http://www.cfarestaurant.com/truettsgrill-griffin/home |archive-date=June 19, 2010 |url-status=dead}}</ref><ref>{{cite web |url=http://www.cfarestaurant.com/truettsgrill-mcdonough/home |title=Chick-fil-A: Truett's Grill – McDonough |publisher=Cfarestaurant.com |access-date=June 18, 2010 |date=n.d. |author=<!--not stated--> |archive-url=https://web.archive.org/web/20100612064940/http://www.cfarestaurant.com/truettsgrill-mcdonough/home |archive-date=June 12, 2010 |url-status=dead}}</ref><ref>{{cite web |url=http://www.cfarestaurant.com/truettsgrillmorrow/home |title=Chick-fil-A: Truett's Grill – Morrow |publisher=Cfarestaurant.com |access-date=June 18, 2010 |date=n.d. |author=<!--not stated--> |archive-url=https://web.archive.org/web/20100611175335/http://www.cfarestaurant.com/truettsgrillmorrow/home |archive-date=June 11, 2010 |url-status=dead}}</ref> In 2017, Chick-fil-A demolished several Dwarf House locations to replace them with Truett's Grill locations.<ref>{{cite news|last1=Campbell|first1=Sarah Ray|title=Chick-fil-A explains changes|url=http://times-herald.com/news/2017/04/chick-fil-a-exec-explains-changes|access-date=August 15, 2017|work=The Newnan Times-Herald|date=April 1, 2017|archive-date=August 15, 2017|archive-url=https://web.archive.org/web/20170815062636/http://times-herald.com/news/2017/04/chick-fil-a-exec-explains-changes|url-status=live}}</ref><ref>{{cite news|author=Staff Reports|title=Chick-Fil-A Dwarf House to be Demolished, Popeyes Set to be Burger King|url=http://coosavalleynews.com/2017/05/chick-fil-a-dwarf-house-to-be-demolished-popeyes-set-to-be-burger-king/|access-date=August 15, 2017|work=Coosa Valley News|date=May 16, 2017|archive-date=August 15, 2017|archive-url=https://web.archive.org/web/20170815101532/http://coosavalleynews.com/2017/05/chick-fil-a-dwarf-house-to-be-demolished-popeyes-set-to-be-burger-king/|url-status=live}}</ref>

===Truett's Chick-fil-A===
Truett's Chick-fil-A is designed in honor of founder S. Truett Cathy. The restaurant is decorated with family photos and favorite quotes of the restaurant founder. The restaurant offers drive-thru, counter, and sit-down service for breakfast, lunch and dinner. There are four locations including ], ], ], and ].<ref>{{cite news |last1=Parker |first1=Joe Parker |title=Chick-fil-A Truett's to open Thursday |url=https://www.tribuneledgernews.com/local_news/chick-fil-a-truett-s-to-open-thursday/article_49be3fa2-22d3-11ec-bad2-ebfad7ee67e0.html |access-date=October 13, 2022 |work=Cherokee Tribune Ledger News |date=October 1, 2021 |language=en}}</ref><ref>{{cite web |title=About Truett's Chick-fil-A |url=https://www.chick-fil-a.com/about/s-truett-cathy-brand-restaurants/truetts-chick-fil-a |website=Chick-fil-A |language=en}}</ref>

===Truett's Luau===
Truett Cathy visited Hawaii; at the age of 92 he opened Truett's Luau in Fayetteville, Georgia in 2013.<ref>{{Cite web |title=We tried the 'Hawaiian Chick-fil-A' that's not actually a Chick-fil-A |url=https://www.usatoday.com/story/money/food/2023/05/10/chick-fil-a-hawaii-truetts-luau/11759548002/ |access-date=2023-12-30 |website=USA TODAY |language=en-US}}</ref> The menu includes island favorites with a southern US spin. The restaurant offers sit-down, counter and drive-thru service.
{{Gallery {{Gallery
|title =Dwarf House and Truett's Grill in ] |title =Dwarf House and Truett's Grill in ]
Line 188: Line 228:
| File:Chick-fil-a Dwarf House, Griffin.JPG|Chick-fil-a Dwarf House, Griffin, Spalding County, Georgia | File:Chick-fil-a Dwarf House, Griffin.JPG|Chick-fil-a Dwarf House, Griffin, Spalding County, Georgia
}} }}

== Senior leadership ==
]
Chick-fil-A has been run by the Cathy family since the restaurant chain's founding in 1946; {{As of|2021|lc=y}} it was being led by the third generation of the Cathy family.<ref>{{Cite web |last=Maze |first=Jonathan |date=September 16, 2021 |title=Dan Cathy steps down as Chick-fil-A CEO |url=https://www.restaurantbusinessonline.com/leadership/dan-cathy-steps-down-chick-fil-ceo}}</ref>

=== List of chairmen ===

# ] (1946–2013)
# ] (2013– )

=== List of chief executives ===

# ] (1946–2013)
# ] (2013–2021)
# Andrew T. Cathy (2021– )

=== List of presidents ===

# Jimmy Collins (1968–2001)
# Tim Tassopoulos (2016.–2023)
# Susannah Frost (2024– )


== Menu == == Menu ==
Based on data from 2018, the most popular (most ordered) item was the ] followed by soft drinks, chicken nuggets, and the original chicken sandwich.<ref>{{Cite web|url=https://thechickenwire.chick-fil-a.com/food/chick-fil-as-most-ordered-menu-items-of-2018|title=Chick-fil-A’s most-ordered menu items of 2018|last=Dec 20|first=Sabrina Lewis|last2=2018|website=Chick-fil-A|language=en|access-date=2020-04-06}}</ref> These items should be available at every franchise location with some locations offering the full menu or close to the full menu. The full list of menu items and nutrition information can be found on Chick-fil-A's website.<ref>{{Cite web|url=https://www.chick-fil-a.com/|title=Chick-fil-A - Home of the Original Chicken Sandwich|website=Chick-fil-A|language=en|access-date=2020-04-06}}</ref> In 2018, the most-ordered item was the ], followed by soft drinks, chicken nuggets, and the original chicken sandwich.<ref>{{cite web|url=https://thechickenwire.chick-fil-a.com/food/chick-fil-as-most-ordered-menu-items-of-2018|title=Chick-fil-A's most-ordered menu items of 2018|first1=Sabrina|last1=Lewis|website=Chick-fil-A|language=en|access-date=April 6, 2020|archive-date=April 6, 2020|archive-url=https://web.archive.org/web/20200406173420/https://thechickenwire.chick-fil-a.com/food/chick-fil-as-most-ordered-menu-items-of-2018|url-status=live}}</ref> Chick-fil-A's website lists all menu items and nutrition information.<ref>{{cite web|url=https://www.chick-fil-a.com/|title=Chick-fil-A - Home of the Original Chicken Sandwich|website=Chick-fil-A|language=en|access-date=April 6, 2020|archive-date=April 5, 2020|archive-url=https://web.archive.org/web/20200405163649/https://www.chick-fil-a.com/|url-status=live}}</ref>


==See also== ==See also==
* ] * ]

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==References== ==References==
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Latest revision as of 08:02, 3 January 2025

American fast food restaurant chain

Chick-fil-A, Inc.
A Chick-fil-A restaurant in Morristown, Tennessee
Formerly
  • Dwarf Grill
  • Dwarf House
Company typePrivate
IndustryRestaurants
FoundedMay 23, 1946; 78 years ago (1946-05-23) in Hapeville, Georgia, U.S.
FounderS. Truett Cathy
Headquarters5200 Buffington Road, Atlanta, Georgia, United States
Number of locations3,164
Area served
  • United States (including Puerto Rico)
  • Canada
  • Singapore
  • United Kingdom
Key people
ProductsChicken sandwiches, chicken dishes
RevenueIncreaseUS$21.6 billion (2023)
OwnerCathy family
Number of employees35,574 as of August 2021
Websitechick-fil-a.com
chick-fil-a.ca
chick-fil-a.pr

Chick-fil-A, Inc. (/ˌtʃɪkfɪˈleɪ/ CHIK-fil-AY, a play on the American English pronunciation of "filet") is an American fast food restaurant chain and the largest chain specializing in chicken sandwiches. Headquartered in College Park, Georgia, Chick-fil-A operates 3,164 restaurants across 48 states, as well as in the District of Columbia and Puerto Rico. The company also has operations in Canada, and previously had restaurants in the United Kingdom and South Africa. The restaurant has a breakfast menu, as well as a lunch and dinner menu. The chain also provides catering services. Chick-fil-A calls its specialty the "original chicken sandwich". It is a piece of deep-fried breaded boneless chicken breast served on a toasted bun with two slices of dill pickle, or with lettuce, tomato, and cheese.

Many of the company's values are influenced by the Christian religious beliefs of its late founder, S. Truett Cathy (1921–2014), a devout Southern Baptist. Reflecting a commitment to Sunday Sabbatarianism, all Chick-fil-A restaurants are closed for business on Sundays, Thanksgiving, and Christmas Day. During the Western Christian liturgical season of Lent, Chick-fil-A promotes fish sandwiches, following the Christian tradition of abstinence from meat during Lent. The company's conservative opposition to same-sex marriage has caused controversy; the company began to loosen its stance on this issue from 2019. Despite numerous controversies and boycott attempts, the 2022 American Customer Satisfaction Index found that Chick-fil-A remained the country's favorite fast food chain for the eighth consecutive year, and it has the highest per store sales of any fast food chain in the nation.

History

Chick-fil-A headquarters in College Park, Georgia

The chain's origin can be traced to the Dwarf Grill (now the Dwarf House), a restaurant opened by S. Truett Cathy, the chain's former chairman and CEO, in Hapeville, Georgia, a suburb of Atlanta, in 1946, which is near the location of the Ford Motor Company Atlanta Assembly Plant, for many years a source of many of the restaurant's patrons. It was later remodelled, reopening in 2022.

In 1961, after 15 years in the fast-food business, Cathy found a pressure-fryer that could cook the chicken sandwich in the same time it took to cook a hamburger. Following this discovery, he registered the name Chick-fil-A, Inc. The company's trademarked slogan, "We Didn't Invent the Chicken, Just the Chicken Sandwich," refers to their flagship menu item, the Chick-fil-A chicken sandwich. Though Chick-Fil-A was the first national chain to make a fast, fried chicken sandwich its flagship item, it has been shown that Cathy's claim to have "invented the chicken sandwich" is false.

From 1964 to 1967, the sandwich was licensed to over fifty eateries, including Waffle House and the concession stands of the new Houston Astrodome. The Chick-Fil-A sandwich was withdrawn from sale at other restaurants when the first dedicated location opened in 1967, in the food court of the Greenbriar Mall in Atlanta.

During the 1970s and early 1980s, the chain expanded by opening new locations in suburban malls' food courts. The first freestanding location was opened April 16, 1986, on North Druid Hills Road in Atlanta, Georgia, and the company began to focus more on stand-alone units rather than food courts. Although it has expanded outward from its original geographic base, most new restaurants are located in Southern US suburban areas.

Since 1997, the Atlanta-based company has sponsored the Peach Bowl, an annual college football bowl game played in Atlanta on New Year's Eve. Chick-fil-A also sponsors the Southeastern Conference and the Atlantic Coast Conference of college athletics.

In 2008, Chick-fil-A was among the first fast-food restaurants to become completely free of trans fats.

In October 2015, the company opened its largest restaurant, a three-story 5,000 square feet (460 m) restaurant in Manhattan.

Sign posted at the Spotsylvania Towne Centre Chick-fil-A location in Fredericksburg, Virginia. Chick-fil-A Sauce was invented at this location in 1983.

On December 17, 2017, Chick-fil-A broke their tradition and opened on a Sunday to prepare meals for passengers left stranded during a power outage at Atlanta Hartsfield-Jackson International Airport; further, on January 13, 2019, a Chick-fil-A franchise in Mobile, Alabama, opened on Sunday to honor a birthday wish of a 14-year-old boy with cerebral palsy and autism.

On February 13, 2023, they began offering their first non-meat sandwich, a breaded cauliflower sandwich.

In May 2023, Chick-fil-A closed its original location in Greenbriar Mall, without stating a reason.

Business model

Chick-fil-A in Hillsboro, Oregon, formerly a Newport Bay restaurant. This unit opened in March 2016 and was the first in Oregon to open in over a decade.

Chick-fil-A's business strategy involves a focus on a small menu and on customer service. While many fast food chains offer many dishes, Chick-fil-A's is focused on selling chicken sandwiches. The name's capital A is intended to indicate that their chicken is "grade A top quality". The company's emphasis on customer service is reported to have contributed to its success and growth in the United States.

Chick-fil-A builds and owns its restaurants. Chick-fil-A franchisees need a US$10,000 initial investment. Franchisees are selected and trained, a process that can take months.

Chick-fil-A grossed an average of $6.71 million per restaurant in 2022, despite opening only 6 days a week, the highest sales of all fast-food restaurants in the United States. (Raising Cane's was second with $5.44 million per restaurant average).

In 2019, Chick-fil-A reported $11.3 billion in sales in the United States, behind only McDonald's with $40.4 billion in sales that year.

To compete with Chick-fil-A, fried chicken chain Popeyes, followed by others, introduced a fried chicken sandwich in 2019; a marketing trend known as the Chicken Sandwich Wars.

Retail sale of sauces

In the spring of 2020, Chick-fil-A test-trialed the sale of two of their dipping sauces at some supermarkets in Florida, with all profits earmarked for a scholarship fund for company's store level employees. The trial was considered successful, and distribution was expanded nationwide by 2021. Two more sauces were added in 2023.

In October 2022, the company trialed expansion of the program to include its salad dressings in the Cincinnati metropolitan area and in parts of Tennessee, and expanded nationwide in spring 2023.

Corporate culture

S. Truett Cathy was a devout Southern Baptist; his religious beliefs had a major impact on the company. The company's official statement of corporate purpose says that the business exists "To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come in contact with Chick-fil-A." Cathy opposed the company becoming public for religious and personal reasons.

A company spokesperson said in 2012, "The Chick-fil-A culture and service tradition in our Restaurants is to treat every person with honor, dignity and respect –regardless of their belief, race, creed, sexual orientation or gender."

Sunday closing

In accordance with the founder's belief in the Christian doctrine of first-day Sabbatarianism, all Chick-fil-A locations are closed on Sundays, Thanksgiving, and Christmas. Cathy said "Our decision to close on Sunday was our way of honoring God and of directing our attention to things that mattered more than our business."

In an interview with ABC News's Nightline, Truett's son Dan T. Cathy told reporter Vicki Mabrey that the company is also closed on Sundays because "by the time Sunday came, he was just worn out. And Sunday was not a big trading day, anyway, at the time. So he was closed that first Sunday and we've been closed ever since. He figured if he didn't like working on Sundays, that other people didn't either."

Even Chick-fil-A locations at sports stadiums close on Sundays, although many games are played on Sundays.

Lenten observance

During the Western Christian liturgical season of Lent, Chick-fil-A has in the past promoted fish sandwiches, following the Christian tradition of abstinence from meat during Lent. They no longer offer this product.

Serving chicken without antibiotics

In February 2014, Chick-fil-A announced plans to serve chicken raised without antibiotics in its restaurants nationwide within five years, the first fast-food restaurant to make this commitment. This was implemented by May 2019. Later the company stated that "to maintain supply of the high-quality chicken", they would shift from a policy of No Antibiotics Ever (NAE) to No Antibiotics Important To Human Medicine (NAIHM) starting in the spring of 2024. In March 2024, Chick-fil-A announced it would depart from the company's previous commitment of using only "antibiotic-free" chicken.

Removal of additives

In 2011, food blogger and activist Vani Hari noted that Chick-fil-A sandwiches contained nearly 100 ingredients, including peanut oil preserved with tert-butylhydroquinone (TBHQ), made from butane. In October 2012, Chick-fil-A invited Hari to meet with company executives at its headquarters. In December 2013, Chick-fil-A said that it was removing high-fructose corn syrup and artificial dyes, and was testing a new peanut oil. Chick-fil-A, like other companies, does not publicly announce such changes unless already in the news, because it focuses attention on these ingredients.

International locations

Canada

Chick-fil-A at One Bloor in Toronto.

In September 1994, Chick-fil-A opened its first location outside of the United States inside a student centre food court at the University of Alberta in Edmonton, Alberta. This location did not perform very well and was closed within two or three years. The company opened an outlet at the Calgary International Airport in Alberta in May 2014, and closed it in 2019.

Chick-fil-A opened a restaurant in Toronto, Ontario, on September 6, 2019, in the Yonge and Bloor Street area. There were protests criticizing the company's violation of animal rights and "history of supporting anti-LGBTQ causes". Chick-fil-A announced that it would open two other locations in Toronto during 2019, and 12 additional stores in the Greater Toronto Area over the subsequent five years. The chain's second Toronto location opened at the Yorkdale Shopping Centre in January 2020.

The company expanded to other areas of Ontario in 2021, opening standalone locations with drive-through restaurants in Kitchener in August, and Windsor in October.

In 2024, the company opened locations in Alberta, one being in the Phase III food court of West Edmonton Mall in Edmonton. and the other being in Calgary located on Macleod Trail.

South Africa

In August 1996, Chick-fil-A opened its first location outside of North America by building a restaurant in Durban, South Africa. A second location was opened in Johannesburg in November 1997. Neither was profitable, and they were closed in 2001.

United Kingdom

A Chick-fil-A operated in Edinburgh during Spring 2018. On October 10, 2019, Chick-fil-A returned to Europe, with the opening of a store at The Oracle shopping centre in Reading, UK. The store closed in March 2020 after The Oracle opted not to continue the lease of the location beyond the six-month pilot period in the face of continued protests over the chain's anti-LGBTQ stance.

In February 2019, Chick-fil-A opened a store on a 12-month pilot scheme in Aviemore, Scotland. The store was closed in January 2020 amidst protest and controversy from locals and customers regarding the chain's former donations to charities supporting anti-LGBT rights causes. Chick-Fil-A said that they had always planned a short-term stay at the location.

Later the company changed some policies, appointing its first head of diversity, in 2020, and focused its charitable activities on education and hunger alleviation rather than opponents of same-sex marriage. In September 2023 the company said that it planned to open five restaurants in the UK from early 2025, investing over $100M over the following ten years in the UK. The chain said that it would apply its charitable policies, including a $25,000 donation to a local organisation on opening a Chick-fil-A restaurant and donation of surplus food to local charitable causes, to its UK branches too.

Puerto Rico

Chick-fil-A opened its first location in Puerto Rico in 2022 and has now expanded to seven restaurants with the plan for up to 25 locations by 2030. The unique menu includes coffee 100% grown and roasted in Puerto Rico.

Expansion to Asia and Europe

Chick-fil-A CEO Andrew Cathy announced in March 2023 that it planned to open restaurants in both Asia and Europe by 2026, and was set to expand to a total of five overseas markets by 2030. The Wall Street Journal reported that it was seeking countries with "stable economies, dense populations, and a demand for chicken".

Singapore

Chick-fil-A opened a pop-up restaurant at Esplanade Mall for three days from June 26 through 28, 2024, being the first Asian country to host a Chick-fil-A pop-up. On October 17, 2024, Chick-fil-A officially announced it would be opening in Singapore in late 2025, making the first Asian country to open the brand, and would be investing US$75 million into its first restaurant in the country for 10 years.

Planned locations

This section needs to be updated. Please help update this article to reflect recent events or newly available information. (March 2023)

In July 2018, Chick-fil-A announced it would be opening its first location in Hawaii in Kahului in early 2022, with additional locations in Honolulu and Kapoleo to follow. The first Puerto Rican location opened on March 3, 2022, in Bayamón.

Advertising

Chick-fil-A trucks displaying the "Eat Mor Chikin" slogan

"Eat Mor Chikin" is the chain's most prominent advertising slogan, created by The Richards Group in 1995. The slogan is often seen in advertisements, featuring Holstein dairy cows that are often seen wearing (or holding) signs that (usually) read "Eat Mor Chikin" in capital letters. The ad campaign was temporarily halted on January 1, 2004, during a mad cow disease scare, so as not to make the chain seem insensitive or appear to be taking advantage of the scare to increase its sales. Two months later, the cows were put up again. The cows replaced the chain's old mascot, Doodles, an anthropomorphized chicken that still appears as the C on the logo.

Chick-fil-A vigorously protects its intellectual property, sending cease and desist letters to those they think have infringed on their trademarks. The corporation has successfully protested at least 30 instances of the use of an "eat more" phrase, saying that the use would cause confusion of the public, dilute the distinctiveness of their intellectual property, and diminish its value.

A 2011 letter to Vermont artist Bo Muller-Moore who screen prints T-shirts reading: "Eat More Kale" demanded that he cease printing the shirts and turn over his website. The incident drew criticism from Vermont governor Peter Shumlin, and created backlash against what he termed Chick-fil-A's "corporate bullying". On December 11, 2014, Bo Muller-Moore announced that the U.S. Patent Office granted his application to trademark his "Eat More Kale" phrase. A formal announcement of his victory took place on December 12, 2014, with Shumlin and other supporters on the Statehouse steps. His public fight drew regional and national attention, the support of Shumlin, and a team of pro-bono law students from the University of New Hampshire legal clinic.

After 22 years with The Richards Group, Chick-fil-A switched to McCann New York in 2016. Along with the cows, ads included famous people in history in a campaign called "Chicken for Breakfast. It's not as crazy as you think."

Sponsored events

Chick-fil-A Classic
The Chick-fil-A Classic is a high school basketball tournament held in Columbia, South Carolina, featuring nationally ranked players and teams. The tournament is co-sponsored by the Greater Columbia Educational Advancement Foundation (GCEAF), which provides scholarships to high school seniors in the greater Columbia area.
Chick-fil-A Peach Bowl
The Chick-fil-A Peach Bowl, first known as the Peach Bowl until 2006 and renamed Chick-fil-A Peach Bowl in 2014, is a college football bowl game played each year in Atlanta, Georgia.
Chick-fil-A Kickoff Game
The Chick-fil-A Kickoff Game is an annual early-season college football game played at the Mercedes-Benz Stadium in Atlanta, Georgia; before 2017, it was played at the Georgia Dome. It features two highly ranked teams, one of which has always been from the Southeastern Conference. In the 2012 season and again in the 2014 season, the event was expanded to two games. It was also two games in 2017. On July 12, 2023, Georgia-based insurance company Aflac, became the new sponsor of the game.

Controversies

This article's "criticism" or "controversy" section may compromise the article's neutrality. Please help rewrite or integrate negative information to other sections through discussion on the talk page. (June 2023)

Same-sex marriage

Main article: Chick-fil-A and LGBT people

Chick-fil-A has donated over $5 million, via the WinShape Foundation, to groups that oppose same-sex marriage. In response, students at several colleges and universities worked to ban or remove the company's restaurants from their campuses.

In June and July 2012, Chick-fil-A's chief operating officer Dan T. Cathy made several public statements about same-sex marriage, saying that those who "have the audacity to define what marriage is about" were "inviting God's judgment on our nation". Several prominent politicians expressed disapproval. Boston Mayor Thomas Menino and Chicago Alderman Proco "Joe" Moreno said they hoped to block franchise expansion into their areas. The proposed local bans drew criticism from liberal pundits, legal experts, and the American Civil Liberties Union.

The Jim Henson Company, which had a Pajanimals kids' meal toy licensing arrangement with Chick-fil-A, said it would cease its business relationship, and donate the payment to the Gay & Lesbian Alliance Against Defamation. Chick-fil-A stopped distributing the toys, claiming that unrelated safety concerns had arisen prior to the controversy. Chick-fil-A released a statement on July 31, 2012, saying, "We are a restaurant company focused on food, service, and hospitality; our intent is to leave the policy debate over same-sex marriage to the government and political arena."

In response to the controversy, former Arkansas Governor Mike Huckabee initiated a Chick-fil-A Appreciation Day movement to counter a boycott of Chick-fil-A launched by same-sex marriage activists. Many of the chain's stores reported record levels of customers that day. The United States Federal Aviation Administration also responded to two cities that were preventing Chick-fil-A from opening in their international airport, citing "Federal requirements prohibit airport operators from excluding persons on the basis of religious creed from participating in airport activities that receive or benefit from FAA grant funding."

In April 2018, Chick-fil-A reportedly continued to donate to the Fellowship of Christian Athletes, which opposes gay marriage. In a November 18, 2019, interview, Chick-fil-A president Tim Tassopoulos said the company would stop donating to The Salvation Army and the Fellowship of Christian Athletes.

Drive-through traffic

The popularity of Chick-fil-A's drive-throughs in the United States has led to traffic problems, police interventions, and complaints by neighboring businesses in more than 20 states. The long drive-through lines have been reported to cause traffic backups, blocking emergency vehicles and city buses and increasing the risk of collisions and pedestrian injuries.

Related restaurants

Hapeville Dwarf House

Truett Cathy opened his first restaurant in 1946, The Dwarf Grill – later renamed the Dwarf House – in Hapeville, Georgia, and developed the pressure-cooked chicken breast sandwich there. At the original Chick-fil-A Dwarf Grill, in addition to the full-size entrances, there is also an extra small-sized front door.

The original Dwarf House in Hapeville, Georgia is open 24 hours a day, six days a week, except on Sundays, Thanksgiving, and Christmas. The store closes at 10:00 p.m. on Saturday nights, and the day before Thanksgiving and Christmas and reopens at 6 a.m. on Monday mornings and the day after Thanksgiving and Christmas. It has a larger dine-in menu than the other Dwarf House locations as well as an animated seven dwarfs display in the back of the restaurant. It was across the street from the former Ford Motor Company factory called Atlanta Assembly.

Dwarf House

Opened in 1986, Truett's original, full-service restaurants offer a substantial menu and provide customers a choice of table service, walk-up counter service or a drive-thru window. There are currently five of the original eleven Chick-fil-A Dwarf House restaurants still operating in the metro Atlanta area, including Duluth, Riverdale, Jonesboro, Forest Park and Fayetteville.

Truett's Grill

In 1996, the first Truett's Grill was opened in Morrow, Georgia. The second location opened in 2003 in McDonough, Georgia, and a third location opened in 2006 in Griffin, Georgia. Similar to the Chick-fil-A Dwarf Houses, these independently owned restaurants offer traditional, sit-down dining and expanded menu selections in a diner-themed restaurant. In 2017, Chick-fil-A demolished several Dwarf House locations to replace them with Truett's Grill locations.

Truett's Chick-fil-A

Truett's Chick-fil-A is designed in honor of founder S. Truett Cathy. The restaurant is decorated with family photos and favorite quotes of the restaurant founder. The restaurant offers drive-thru, counter, and sit-down service for breakfast, lunch and dinner. There are four locations including Newnan, Rome, Stockbridge, and Woodstock, Georgia.

Truett's Luau

Truett Cathy visited Hawaii; at the age of 92 he opened Truett's Luau in Fayetteville, Georgia in 2013. The menu includes island favorites with a southern US spin. The restaurant offers sit-down, counter and drive-thru service.

Dwarf House and Truett's Grill in Griffin, Georgia
  • Chick-fil-a Dwarf House entrance, Griffin, Spalding County, Georgia Chick-fil-a Dwarf House entrance, Griffin, Spalding County, Georgia
  • Truett's Grill, 1455 N Express Way, Griffin, Spalding County, Georgia Truett's Grill, 1455 N Express Way, Griffin, Spalding County, Georgia
  • Chick-fil-a Dwarf House, Griffin, Spalding County, Georgia Chick-fil-a Dwarf House, Griffin, Spalding County, Georgia

Senior leadership

Chicken sandwich and waffle fries from Chick-fil-A

Chick-fil-A has been run by the Cathy family since the restaurant chain's founding in 1946; as of 2021 it was being led by the third generation of the Cathy family.

List of chairmen

  1. S. Truett Cathy (1946–2013)
  2. Dan Cathy (2013– )

List of chief executives

  1. S. Truett Cathy (1946–2013)
  2. Dan Cathy (2013–2021)
  3. Andrew T. Cathy (2021– )

List of presidents

  1. Jimmy Collins (1968–2001)
  2. Tim Tassopoulos (2016.–2023)
  3. Susannah Frost (2024– )

Menu

In 2018, the most-ordered item was the waffle fries, followed by soft drinks, chicken nuggets, and the original chicken sandwich. Chick-fil-A's website lists all menu items and nutrition information.

See also

References

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  13. ^ Puhak, Janine (March 3, 2020). "Chick-fil-A brings back limited-edition fish sandwich for Lent". The Independent. Archived from the original on June 14, 2021. Retrieved February 20, 2021.
  14. Heil, Emily (November 18, 2019). "Chick-fil-A drops donations that angered LGBTQ groups, and conservative leaders cry betrayal". The Washington Post.
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  18. "Chick-fil-A's original Georgia restaurant reopens in Hapeville". Tomorrow's News Today. February 17, 2022. Retrieved May 15, 2024.
  19. Nickerson, Michelle & Dochuk, Darren (2011). Sunbelt Rising: The Politics of Place, Space, and Region. University of Pennsylvania Press. p. 295. ISBN 978-0812243093. Archived from the original on January 1, 2014. Retrieved November 1, 2011.
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  21. "[Hungry for History] Chick-Fil-A Didn't Create the Fried Chicken Sandwich". Ebony. August 23, 2019. Archived from the original on August 31, 2021. Retrieved June 8, 2021.
  22. McConnell, Akila Sankar (2019). A Culinary History of Atlanta. Arcadia Publishing. p. 114. ISBN 9781467141239.
  23. Robinson, Steve (2019). Covert Cows and Chick-fil-A: How Faith, Cows, and Chicken Built an Iconic Brand. Thomas Nelson. p. 13. ISBN 9781400213191. Archived from the original on December 7, 2021. Retrieved July 27, 2021.
  24. Grem, Darren (March 8, 2012). "The World of Chick-Fil-A and the Business of Sunbelt Evangelicalism". Southern Spaces. doi:10.18737/M7QW2S. Archived from the original on July 29, 2012. Retrieved August 2, 2012.
  25. "North Druid Hills FSU". Chick-fil-A. n.d. Archived from the original on November 23, 2015. Retrieved January 5, 2016.
  26. Odesser-Torpey, Marilyn (n.d.). "Reaching Out to NASCAR Nation". QSR. Archived from the original on October 28, 2007.
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